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SonicWALL Network Backup and Security Recovery Appliances Solutions

NET WORK BACKUP & SECURIT RECOVERY Y

NSA 2400 CDP 5040

Getting Started Guide

SonicWALL CDP 5040 Getting Started Guide


This Getting Started Guide contains installation procedures and configuration guidelines for deploying a SonicWALL Continuous Data Protection (CDP) appliance into an existing or new network. The SonicWALL CDP appliance backs up data as changes occur and replicates them locally first, and then to a secure offsite location. This real-time data protection provides the most current file and system backup possible. By combining the advantages of local disk-based backup (fast recovery) with offsite backup*, the SonicWALL CDP appliance is the first solution to eliminatenot just mitigateexposure to threats of data loss. Please read this entire Getting Started Guide before setting up your SonicWALL CDP 5040.

Contents
This Getting Started Guide contains the following sections:
1 2 3 4

Pre-Configuration Tasks - page 1 Setting Up the SonicWALL CDP Appliance - page 9 Preparing for First Use - page 23 Support and Training Options - page 29 Product Safety and Regulatory Information - page 37

Note: For more detailed technical documentation, refer to the


SonicWALL CDP Administrators Guide and the SonicWALL CDP Agent Tool Users Guide at: <http://www.sonicwall.com/us/Support.html> *Offsite backup is offered as a subscription-based service.

SonicWALL CDP 5040 Getting Started Guide Page i

SonicWALL CDP 5040 Getting Started Guide Page ii

Pre-Configuration Tasks

In this Section:
This section provides pre-configuration information. Review this section before setting up your SonicWALL CDP 5040 appliance.

Checking CDP 5040 Package Contents - page 2 What You Need to Begin - page 3 Overview of the SonicWALL CDP Appliance - page 4 Front Bezel Control Features - page 6 Record Configuration Information - page 8

SonicWALL CDP 5040 Getting Started Guide Page 1

Checking CDP 5040 Package Contents


Before setting up your SonicWALL CDP appliance, verify that your package contains the following parts:
1

Any Items Missing?


If any items are missing from your package, please contact SonicWALL support. A listing of the most current support documents are available online at: <http://www.sonicwall.com/us/Support.html>
*The included power cord is intended for use in North America only. For European Union (EU) customers, a power cord is not included.

2 3 4

SonicWALL CDP 5040 Appliance Getting Started Guide Release Notes Crossover Cable

5 6 7 8

Ethernet Cable Standard Power Cord* Rack Mounting Kit Front Bezel Keys

1
Continuous Data Protection

2
SonicWALL Network Security Appliances
NET WORK SECURIT Y

3
CDP 5040

Release Notes

Getting Started Guide


Contents

Page 2 Checking CDP 5040 Package Contents

What You Need to Begin


A computer that meets or exceeds the following requirements: Pentium III 450 MHZ processor 256 MB of RAM 40 MB of free disk space A broadband Internet connection (DSL, cable, T1, or other) A 10/100 Base-T Ethernet hub / router Microsoft Windows 2000, XP, 2000 Server, 2003 Server* *For the latest list of supported Windows operating systems and service packs, refer to the SonicWALL CDP Release Notes and the following webpage: <http://www.sonicwall.com/us/products/backup_and_recovery.html>

SonicWALL CDP 5040 Getting Started Guide Page 3

Overview of the SonicWALL CDP Appliance


Front Panel
D-Pad Controls
Provides up, left, right, and down buttons to navigate the LCD menu: Up/Down: Navigate lists Left: Cancel changes / return to previous Right: Accept changes

Power Switch
Allows the SonicWALL CDP appliance to be powered on or off

Reset Button
Reboots the SonicWALL CDP appliance

Continuous Data Protection

Front Bezel Release


Allows access to drive bays under the front bezel for addition/replacement of hard disks (requires use of included key)

LED Indicators
Provides the following system status indications: ALARM: Thermal or other alert condition* ETH0/ETH1: ethernet link (solid), activity (blinking) HDD: Hard disk activity (blinking) PWR: The appliance is powered (off/on)

LCD Display
Provides access to basic system information, settings, and features using the D-Pad controls

*For a full list of alerts, refer to the SonicWALL LED Alerts technote document.

Pressing the reset button for several seconds will result in a reboot of the SonicWALL CDP appliance. Do not plug devices into any ports (other than those indicated) unless explicitly instructed to do so by a SonicWALL technical support representative; doing so may void your warranty.

Page 4 Overview of the SonicWALL CDP Appliance

Rear Panel
Ethernet Port 1
Not authorized for use

Power Supply
Provides power connection using the supplied power cables

USB Ports
Provides connection for local archiving data to supported USB storage devices

VGA Port
Not authorized for use unless explicitly instructed by a SonicWALL technical support representative.

Ethernet Port 0 (Management/LAN)


Provides congurable Gigabit-capable Ethernet connection to your local network

Serial Port
Provides access to a command line interface (CLI) for troubleshooting

SonicWALL CDP 5040 Getting Started Guide Page 5

Front Bezel Control Features


The SonicWALL CDP appliance is equipped with a front panel bezel interface that allows an administrator to customize certain aspects of the appliance or simply monitor its status without having to log into it through a separate terminal.

Status
The Status menu allows you to view specific aspects of the appliance. Once selected, the LCD displays the Status List. This list is navigated using the Up and Down buttons. Status options available include: Appliance name Software version Date Time Uptime Management URL Interface eth0 IP (default LAN) Interface eth0 subnet

Main Menu
Upon booting LCD display will initially show the Main Menu. The menu is made up of two options:
Contains basic status values including system resources, connections, and port configuration values. Allows configuration of basic LAN port settings. Requires system pin for access, default: 76642.

Use the Up and Down buttons to select the menu you wish to enter. Click the Right button to enter it.

Page 6 Front Bezel Control Features

Configure
The Configure Menu allows you to configure specific aspects of the appliance. Once selected, the LCD will display a PIN request.

After entering a new value for a setting in the configuration menu, you are asked if you want to commit changes. Using the 4-way D-pad, press the Right button for yes or the Left button for no.

Note: The Default PIN is 76642. This number spells SONIC


on a phone keypad. The PIN number can be changed from the System > Administration page. All numbers are inputted using the 4 buttons. Select the individual digit field using the Left and Right button and select the desired number using the Up and Down Button. Digits increase incrementally from 0 to 9. Press the Right button to confirm your PIN and enter the Configuration Menu. The appliance allows the user to navigate in and out of the Configuration Menu without having to re-enter the PIN. However, once the appliance enters Screen-Saver Mode, whether from the 6 second time out or from pressing the Left button from the Main Menu, the PIN number must be re-entered again to access the Configuration Menu.

If you choose yes, the screen notifies you that the settings are updated.

SonicWALL CDP 5040 Getting Started Guide Page 7

Record Configuration Information


Before continuing, record the following configuration information for your reference:

Networking Information
CDP IP Address: _____________________ Select a free static IP address for your SonicWALL CDP appliance that is within the range of your local subnet. Enter the subnet mask for the local subnet where you are installing your SonicWALL CDP appliance. Record the IP address of your networks gateway device (such as your perimeter firewall/router).

General Information
Server Name: _____________________ Password: Select a friendly name for your SonicWALL CDP appliance (maximum 32 characters). Select a password for your SonicWALL CDP appliance (default is password). Record the serial number found on the back of your SonicWALL CDP appliance. Record the authentication code found on the back of your SonicWALL CDP appliance.

CDP Subnet Mask: _____________________

_____________________ Serial Number: _____________________ Authentication Code: _____________________

Gateway IP Address: _____________________

DNS Server 1: _____________________ DNS Server 2 (optional): _____________________

Record your DNS Server information.

Registration Code: _____________________

Record the registration code that is generated in mysonicwall.com. See Registering Your

SonicWALL CDP Appliance page 10.

Page 8 Record Configuration Information

Setting Up the SonicWALL CDP Appliance

In this Section:
This section contains the following subsections: Registering Your SonicWALL CDP Appliance - page 10 Configuring Appliance Settings - page 13 Connecting the SonicWALL CDP Appliance to Your Network - page 17 SonicWALL CDP Software Interfaces - page 18 Downloading and Installing the SonicWALL CDP Software - page 18 Activating Your SonicWALL CDP Appliance - page 21

SonicWALL CDP 5040 Getting Started Guide Page 9

Registering Your SonicWALL CDP Appliance


The SonicWALL CDP appliance must be registered with the firmware license key before first use. Perform the following steps to register your SonicWALL CDP appliance: 1. 2. 3. 4. Turn on your SonicWALL CDP 5040 appliance. Open a Web browser on the computer you are using to manage the SonicWALL CDP 5040. Enter <http://www.mysonicwall.com> in the location or address field. The mySonicWALL.com login page is displayed.

Note: You need a MySonicWALL account to register


the SonicWALL CDP 5040.
6. Navigate to My Products in the left-hand navigation bar.

7.

Complete the fields as described in the table below:


Field Serial Number Description Enter the serial number, found on the back of your SonicWALL CDP appliance. Enter a friendly name for your SonicWALL CDP appliance. Select a product group from the drop-down menu. This product group is a logical collection of SonicWALL products that are managed by a user group, defined on MySonicWALL. Enter your authentication code, found on the back of your SonicWALL CDP appliance (just below the serial number).

Friendly Name Product Group

5.

Enter your MySonicWALL account username and password in the appropriate fields and click the Submit button.

Authentication Code

Page 10 Registering Your SonicWALL CDP Appliance

The message Please select an offsite backup location displays:

9. 8. From the Location drop-down menu, select your offsite data backup location, either Europe or North America.

Click the Register button. A confirmation window is displayed. 10. Record your Registration Code from the confirmation window.

Alert: If you change the offsite data backup location, the data
that was saved in the previous location is lost.

SonicWALL CDP 5040 Getting Started Guide Page 11

Activating Offsite Data Backup Service


The SonicWALL CDP Offsite Data Backup Service is an optional offsite backup and recovery solution. Perform the following steps to activate your Offsite Data Backup Service: 1. Scroll down to Applicable Services. If you do not have an Offsite Data Backup Service activation key, click Buy Now or contact your SonicWALL vendor. If you have a license key, click Enter Key.

The activation status displays with the expiration date and offsite capacity.

Note: Bare Metal software licenses may also be included


with your SonicWALL CDP. For information about using Bare Metal, refer to the SonicWALL Bare Metal Recovery and Local Archiving Users Guides, available at: <http://www.sonicwall.com/us/Support.html>

2.

Type your key in the Activation Key field and click Submit.

Page 12 Registering Your SonicWALL CDP Appliance

Configuring Appliance Settings


After registering your SonicWALL CDP appliance, specific appliance settings must be configured in order for your appliance to communicate with your network. The following procedures provide instructions to configure local time zone settings and network settings on your SonicWALL CDP appliance.

Note: One or more security warnings may display while


connecting to the CDP Web management interface. Choose to accept the certificates in order to login to the SonicWALL CDP appliance. 2. Set the computer you use to manage the SonicWALL CDP appliance to have a static IP address on the 192.168.168.0/ 24 subnet, such as 192.168.168.50. For help with setting up a static IP address on your computer, refer to Configuring a Static IP Address - page 28. Open a Web browser on the computer you are using to administer the SonicWALL CDP appliance. Enter http://192.168.168.169 (the default IP address of the SonicWALL CDP appliance) in the Location or Address bar. The SonicWALL CDP Web management login screen displays. Enter admin in the Name field and password in the Password field, select your language from the Language drop-down menu, and click the Login button.

Logging Into the Web Management Interface


1. Using the supplied crossover cable and the computer you are using to administer the SonicWALL CDP appliance, connect the LAN port of computer to the Ethernet port on the back of your SonicWALL CDP appliance.

3. 4.

5.
Management Station

Ethernet Port (in the rear)

SonicWALL CDP 5040 Getting Started Guide Page 13

Configuring Local Time Zone Settings


1. 2. Navigate to System > Time in the left-hand navigation menu. Complete the fields as described in the table below.
Field Time (hh:mm:ss) Description Select the time (hours:minutes:seconds) from the drop-down menus in 24-hour format. Select the date (month, day, year) from the drop-down menus. Select your local time zone from the drop-down menu. Check this box to allow the time to be set automatically using the default NTP server. Click the Add button to add your own NTP server. If you do not add your own NTP server, an internal list of servers will be used by default.

Configuring Static IP Address


Once the IP address of your SonicWALL CDP appliance is changed, you will not be able to access the appliance without this address. Before continuing, enter the chosen IP address for your SonicWALL CDP appliance in the space provided below.
My SonicWALL CDP IP address: See Networking

______.______.______.______

Date Time Zone Set time automatically using NTP NTP Server

Information - page 8 1. On the Network > Settings page of the Web Management interface, click the Configure icon in the Interfaces table.

2.

In the IP Address field, enter an unused static IP address that is within the range of your local subnet.

3.

Click the Accept button to save changes.

Your SonicWALL CDP appliance is now set to your local time. Note that the Web management interface may log you out after the time is set. This is normal. You will simply need to log in again.
Page 14 Configuring Appliance Settings

Configuring Default Gateway Address

Note: Using an IP address within the range of a local subnet


is usually accomplished by keeping the first three series of numbers (xxx.xxx.xxx.xxx) of the LAN IP address the same. As an example, if your LAN IP address is 10.10.10.1, you can set your SonicWALL CDP appliance IP address to 10.10.10.20. 3. 4. 5. 6. In the Subnet Mask field, enter your subnet mask, for example, 255.255.255.0. In the Comment field, optionally enter a descriptive comment such as WAN or DMZ. Click OK. Click the Accept button at the top of the screen to save your settings.

You must configure the correct IP address before configuring the Default Gateway address settings in order to register and use your SonicWALL CDP appliance.
My SonicWALL Default Gateway: See Networking

______.______.______.______

Information - page 8 1. 2. 3. Navigate to Network > Settings in the left-hand navigation menu. Click the Configure icon in the Network Routes table. Enter the IP address of your gateway device and click OK.

Your SonicWALL CDP appliance is now set to communicate with your network using a static IP address. Disconnect your management computer from the SonicWALL CDP appliance and continue to the next section to connect the SonicWALL CDP appliance to your Local Area Network. 4.

Note: You may lose connectivity with the SonicWALL CDP


appliance during an IP address change. This occurs because the SonicWALL CDP appliance is now on a different subnet than the management computer.

Click the Accept button at the top of the screen to save your settings.

SonicWALL CDP 5040 Getting Started Guide Page 15

Configuring Domain Name Server Address


You must configure the correct DNS address settings in order to register and use your SonicWALL CDP appliance.The DNS server must be able to resolve external Internet names.
My SonicWALL DNS address: See Networking

______.______.______.______

Information - page 8 1. 2. Navigate to Network > Settings in the left-hand navigation menu. Scroll down to Name Servers and click Add...

3.

In the Add/Entry field, enter a single Domain Name Server and click the OK button. Repeat steps 2 and 3 to add additional DNS entries.

4.

Click the Accept button at the top of the screen to save your settings.

Page 16 Configuring Appliance Settings

Connecting the SonicWALL CDP Appliance to Your Network


Your SonicWALL CDP appliance is designed to operate in most network setups with minimal configuration. The following instructions guide you through the process of connecting the SonicWALL CDP appliance to your network.
SonicWALL UTM Appliance LAN SonicWALL CDP Local Clients Local Servers

SonicWALL CDP Appliance WAN Remote VPN Users Remote Backup Server LAN

DMZ

WAN

SonicWALL CDP 5040 Getting Started Guide Page 17

Perform the following steps to physically connect your SonicWALL CDP appliance to your network. 1. Plug one end of the provided Ethernet cable into the LAN port on the back of your SonicWALL CDP appliance. 2. Plug the other end of the Ethernet cable into an open port on your network hub or switch. 3. Plug the supplied power cable into the back of the SonicWALL CDP appliance. 4. Plug the other end of the supplied power cable into an AC socket. The SonicWALL CDP appliance automatically powers on and begins the initial boot process. The boot process may take several minutes to complete when powering on the SonicWALL CDP appliance for the first time.

Downloading and Installing the SonicWALL CDP Software


Perform the following steps to install the SonicWALL CDP software on the management computer as well as on each agent computer that requires access to the SonicWALL CDP 5040 for data backup.

Downloading the Latest SonicWALL CDP Software


1. 2. 3. 4. 5. Open a Web browser on the computer you are using to administer the SonicWALL CDP appliance. Enter <https://www.mysonicwall.com> in the Location or Address bar. The MySonicWALL login page displays. Log in to MySonicWALL, and click Download Center in the left navigation pane. Select the appropriate software from the Software Type drop-down menu. Click on the link under Description in the CDP Software section to download the latest version of SonicWALL CDP Software to a location on your hard drive.

SonicWALL CDP Software Interfaces


SonicWALL provides the following software applications for managing the features and functionality of the SonicWALL CDP: SonicWALL CDP Enterprise ManagerThis application provides the system administrator the ability to configure reporting, alarms, data recovery and to create and apply policies for SonicWALL CDP agent computers. SonicWALL CDP Agent ToolThis application provides individual users the ability to connect to the SonicWALL CDP appliance.

Note: You may also be able to download the latest software


by clicking the link on the SonicWALL CDP Login page after configuration is complete.

Page 18 SonicWALL CDP Software Interfaces

Installing the Latest CDP Software


1. 2. Navigate to the folder where your software is downloaded and extract the files. Open the Setup.exe file to begin the installation process. If you are running Windows XP SP2 or using a third-party firewall, you may receive a warning during installation of the SonicWALL CDP software. For more information on configuring your firewall to work with the SonicWALL CDP appliance, refer to the SonicWALL CDP Agent Tool Users Guide. Select your preferred language. Follow the steps provided by the installation wizard. To continue the installation, select the I accept the terms of the license agreement option. Click Next to continue.

5.

Select a type of installation, either Complete or Custom, and click Next.

3. 4.

SonicWALL CDP 5040 Getting Started Guide Page 19

Complete installation will install all the program features. Custom installation allows you to select which program features you want installed. This installation option is recommended for advanced users.

6.

Once the software installation is complete, click Finish.

You have successfully completed the installation of SonicWALL CDP software.

Page 20 Downloading and Installing the SonicWALL CDP Software

Activating Your SonicWALL CDP Appliance


Perform the following steps to activate your SonicWALL CDP appliance. You will need the product registration code that you obtained in Registering Your SonicWALL CDP Appliance page 10 to complete this section. You will have to register again if you are launching the SonicWALL CDP Enterprise Manager for the first time.

Enter password in the Password field, then click Connect. You also have the option of changing the appliance or manually connecting to the SonicWALL CDP Enterprise Manager from the Login screen. Click the Change Appliance button to select the appliance you wish to connect to, then click Connect.

Alert: You must have Internet connectivity to register and


activate SonicWALL CDP. 1. Launch the SonicWALL CDP Enterprise Manager software from the Windows Start menu: Programs > SonicWALL > SonicWALL Continuous Data Protection > SonicWALL Enterprise Manager. Click the Manual Connection button to type in the IP Address to which you wish to connect, then click Connect.

SonicWALL CDP 5040 Getting Started Guide Page 21

2.

The Appliance Registration Wizard Internet Connectivity page displays. Click Verify Appliance Internet Connectivity. If your CDP appliance connection to the Internet is successful, click Next.

3.

4. 5.

The Administrator Contact Info page displays. Enter the administrator contact information, create a new password, and enter your Registration Code. Click Register to continue. Click Finish when you receive the verification message Appliance Registration Was Successful to complete registration. Navigate to where the SonicWALL CDP Enterprise Manager software was just installed to launch the status window.

Note: If the SonicWALL CDP appliance network settings are


incorrect and the appliance is unable to communicate with the Internet, you will receive an error message. Login to the CDP appliance Web management interface and navigate to Network > Settings to review and correct your subnet mask, default gateway or DNS server settings. Launch the Enterprise Manager and try again.

You have successfully completed registration of your SonicWALL CDP appliance. Your SonicWALL CDP 5040 is now fully operational. Continue with SonicWALL Enterprise Manager Status Panel Overview - page 24.

Page 22 Activating Your SonicWALL CDP Appliance

Preparing for First Use

In this Section:
This section provides instructions for preparing your SonicWALL CDP appliance for first time use with the SonicWALL CDP Enterprise Manager.

SonicWALL Enterprise Manager Status Panel Overview - page 24 Changing Password and Administrator Settings - page 25 Verifying SonicWALL CDP Operation - page 25 Troubleshooting CDP Agent Tool Operation - page 27 Configuring a Static IP Address - page 28

SonicWALL CDP 5040 Getting Started Guide Page 23

SonicWALL Enterprise Manager Status Panel Overview

Administrative Settings
Provides appliance information, including: Appliance name LAN Appliance IP Address Product Administrator Email address Product Registration Code The number of Agents Installed

Disk Usage
Provides information about local/offsite appliance disk usage in megabytes, including: Local appliance disk space Usage Local appliance disk space Available Offsite disk space Usage Offsite disk space Available

Offsite Settings
Provides offsite settings information, including: Encryption Key used to decrypt data stored ofste. This key is mandatory for offsite data restore; be sure to save this key in a secure area, such as a safe or bank. Name of the Offsite Location for data storage

Default Policy
Provides default policy information, including: Active le extension Filters Current disk space Quota

Page 24 SonicWALL Enterprise Manager Status Panel Overview

Changing Password and Administrator Settings


Follow these steps to set your SonicWALL CDP appliance password and administrator settings. 1. In Enterprise Manager, select Edit > Administrative Settings from the top menu bar and complete the fields as follows: Field
First Name Last Name Email Address Password Confirm Password Server Name

Verifying SonicWALL CDP Operation


To verify that your SonicWALL CDP appliance can successfully backup data from an agent computer, perform the following steps: 1. 2. Close the Enterprise Manager. Launch the SonicWALL CDP Agent Tool from the Windows Start menu: Programs > SonicWALL > SonicWALL Continuous Data Protection > SonicWALL Agent Tool. If you are running Windows XP SP2 or using a third-party firewall, you may receive a warning asking to accept the certificate when you launch the SonicWALL CDP software. Accept the certificate to continue. In the CDP Agent Tool, click the Folders button to enter folders view.

Description
Enter your first name. Enter your last name. Enter the administrator email address. Enter a password. Re-enter your password. Enter a friendly name for your SonicWALL CDP appliance.

3.

4.

At the bottom of the folders view screen, click the Add Common Folder link.

2.

Click Save Changes.

SonicWALL CDP 5040 Getting Started Guide Page 25

5.

Select a common folder from the list, such as Desktop or My Documents, and then click the Add button to start a backup.

7.

To verify your common folder backup, review the File Activity Log:

Note: For more information on configuring your SonicWALL


6. Click the Status button to return to system Status view. CDP appliance, refer to the SonicWALL CDP Administrator Guide and the SonicWALL CDP Agent Tool Users Guide at: <http://www.sonicwall.com/us/ Support.html> Congratulations! You have successfully set up and tested your SonicWALL CDP appliance operation. To enable additional computers to back up the SonicWALL CDP 5040 appliance, simply install the SonicWALL CDP Agent software on each computer.

Page 26 Verifying SonicWALL CDP Operation

Troubleshooting CDP Agent Tool Operation


If your CDP Agent Tool does not start, verify the following: 1. 2. 3. The software must be installed by a user with administrative rights. The operating system must be upgraded to the latest released service pack. If you have a personal firewall, add exceptions for the following: CDPAgentservice.exe Lasso.Client.exe CDPAutoUpdate.exe

4.

5.

If you are running Microsoft Windows XP SP2 or Windows Server 2003, verify that Data Execution Prevention (DEP) is configured: Under Windows Services, stop the CDPAgentService.exe service. Right-click My Computer and select Properties, then select the Advanced tab. Under Performance, click Settings. Select the Data Execution Prevention tab. If DEP is enabled for all programs and services, then add CDPAgentService.exe, CDPAutoUpdate.exe, and Lasso.Client.exe to the list. Click Apply. Start the Agent Service again. Verify that there is no other content filtering or personal firewall software running.

SonicWALL CDP 5040 Getting Started Guide Page 27

Configuring a Static IP Address


Complete the following steps to configure your management computer with a static IP address:

Windows NT
1. 2. 3. 4. 5. 6. 7. On the Windows Start menu, highlight Settings, and then select Control Panel. Open Network. Double-click TCP/IP in the TCP/IP Properties window. Select Specify an IP Address and type 192.168.168.50 in the IP address field. Type 255.255.255.0 in the Subnet Mask field. Click OK, and then click OK again. Restart the computer for changes to take effect.

Windows XP
1. 2. 3. 4. 5. 6. 1. 2. 3. 4. 5. 6. 7. On the Windows Start menu, highlight Connect To and then select Show All Connections. Open the Local Area Connection Properties window. Highlight Internet Protocol (TCP/IP), and then click Properties. Select Use the following IP address and type 192.168.168.50 in the IP address field. Type 255.255.255.0 in the Subnet Mask field. Click OK for the settings to take effect. On the Windows Start menu, select Settings. Open Network and Dial-up Connections. Click Properties. Highlight Internet Protocol (TCP/IP) and click Properties. Select Use the following IP address and type 192.168.168.50 in the IP address field. Type 255.255.255.0 in the Subnet Mask field. Click OK for the settings to take effect.

Windows 2000

Page 28 Configuring a Static IP Address

Support and Training Options

In this Section:
This section provides overviews of customer support and training options for the SonicWALL CDP 5040.

Customer Support - page 30 SonicWALL Live Product Demos - page 30 Knowledge Portal - page 31 SonicWALL User Forums - page 32 Training - page 33 Related Documentation - page 34 SonicWALL Secure Wireless Network Integrated Solutions Guide - page 35

SonicWALL CDP 5040 Getting Started Guide Page 29

Customer Support
SonicWALL offers Web-based and telephone support to customers who have a valid warranty or who have purchased a Support Contract. SonicWALL also offers a full range of consulting services to meet your needs, from our innovative implementation services to traditional statement of work-based services. For further information, visit: <http://www.sonicwall.com/us/support/contact.html>

SonicWALL Live Product Demos


The SonicWALL Live Demo site provides free test drives of SonicWALL security products and services through interactive live product installations: Unified Threat Management Platform Continuous Data Protection SSL VPN Secure Remote Access Content Filtering Secure Wireless Solutions Email Security SonicWALL GMS and ViewPoint

For further information, visit: <http://livedemo.sonicwall.com/>

Page 30 Customer Support

Knowledge Portal
The Knowledge Portal allows users to search for SonicWALL documents based on the following types of search tools: Browse Search for keywords Full-text search

For further information, navigate to the Support > Knowledge Portal page at: <http://www.mysonicwall.com/>

SonicWALL CDP 5040 Getting Started Guide Page 31

SonicWALL User Forums


The SonicWALL User Forums allow users to communicate and discuss a variety of security and appliance subject matters. The forums include the following categories: Content Security Manager topics Continuous Data Protection topics Email Security topics Firewall topics Network Anti-Virus topics Security Services and Content Filtering topics SonicWALL GMS and Viewpoint topics SonicPoint and Wireless topics SSL VPN topics VPN Client topics VPN site-to-site and interoperability topics

For further information, visit: <https://forum.sonicwall.com/>

Page 32 SonicWALL User Forums

Training
SonicWALL offers an extensive sales and technical training curriculum for Network Administrators, Security Experts and SonicWALL Medallion Partners who want to enhance their knowledge and maximize their investment in SonicWALL Products and Security Applications. SonicWALL Training provides the following resources for its customers: E-Training Instructor-Led Training Custom Training Technical Certification Authorized Training Partners

For further information, visit: <http://www.sonicwall.com/us/support/training.html>

SonicWALL CDP 5040 Getting Started Guide Page 33

Related Documentation
See the following documents for more information: SonicWALL CDP Administrators Guide SonicWALL CDP Agent Tool Users Guide SonicWALL CDP MS Exchange InfoStore Backup and Restore Guide SonicWALL CDP MS Exchange User Mailbox Backup and Restore Guide SonicWALL CDP Local Archiving Guide SonicWALL GMS 5.0 Administrators Guide SonicWALL ViewPoint 5.0 Administrators Guide

For further information, visit: <http://www.sonicwall.com/us/support/289.html>

Page 34 Related Documentation

SonicWALL Secure Wireless Network Integrated Solutions Guide


The official guide to SonicWALLs market-leading wireless networking and security devices. This 512-page book is available in hardcopy. Order the book directly from Elsevier Publishing at: <http://www.elsevier.com>

SonicWALL CDP 5040 Getting Started Guide Page 35

Page 36

Product Safety and Regulatory Information

In this Section:
This section provides regulatory, trademark, and copyright information.

Mounting the SonicWALL CDP 5040 - page 38 Mounting Instructions in German - page 38 Replacing a Single Hard Drive - page 39 Safety and Regulatory Information - page 42 FCC Part 15 Class A Notice - page 43 Lithium Battery Warning - page 45 Regulatory and Safety Instructions in German - page 45 Copyright Notice - page 46 Trademarks - page 46

SonicWALL CDP 5040 Getting Started Guide Page 37

Mounting the SonicWALL CDP 5040


When mounting your SonicWALL CDP 5040:
Use the mounting hardware recommended by the rack manufacturer and ensure that the rack is adequate for the application. Four mounting screws, compatible with the rack design, must be used and hand tightened to ensure secure installation. Choose a mounting location where all four mounting holes line up with those of the mounting bars of the 19-inch rack mount cabinet. Mount in a location away from direct sunlight and sources of heat. A maximum ambient temperature of 104 F (40 C) is recommended. Route cables away from power lines, fluorescent lighting fixtures, and sources of noise such as radios, transmitters, and broadband amplifiers. The included power cord is intended for use in North America only. For European Union (EU) customers, a power cord is not included. Ensure that no water or excessive moisture can enter the unit. Allow unrestricted airflow around the unit and through the vents on the side of the unit. A minimum of 1 inch (25.44mm) clearance is recommended. If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum recommended ambient temperature shown above. Mount the SonicWALL appliances evenly in the rack in order to prevent a hazardous condition caused by uneven mechanical loading. Consideration must be given to the connection of the equipment to the supply circuit and the effect that overloading of circuits might have on overcorrect protection and supply wiring. Appropriate consideration of equipment nameplate ratings must be used when addressing this concern. Reliable grounding of rack-mounted equipment must be maintained. Particular attention must be given to power supply connections other than direct connections to the branch circuits, such as power strips. The power cord must be removed to disconnect power.

Mounting Instructions in German


Weitere Hinweise zur Montage der Modell:
Vergewissern Sie sich, dass das Rack fr dieses Gert geeignet ist und verwenden Sie das vom Rack-Hersteller empfohlene Montagezubehr.

Verwenden Sie fr eine sichere Montage vier passende Befestigungsschrauben, und ziehen Sie diese mit der Hand an. Whlen Sie fr die Montage einen Ort, der keinem direkten Sonnenlicht ausgesetzt ist und sich nicht in der Nhe von Wrmequellen befindet. Die Umgebungstemperatur darf nicht mehr als 40 C betragen. Achten Sie darauf, das sich die Netzwerkkabel nicht in der unmittelbaren Nhe von Stromleitungen, Leuchtstoffrhren und Strquellen wie Funksendern oder Breitbandverstrkern befinden. Das beigefgte Netzkabel ist nur fr den Gebrauch in Nordamerikas Vorgesehen. Fr Kunden in der Europaschen Union (EU) ist ein Netzkabel nicht im Lieferumfang enthalten. Stellen Sie sicher, dass das Gert vor Wasser und hoher Luftfeuchtigkeit geschtzt ist. Stellen Sie sicher, dass die Luft um das Gert herum zirkulieren kann und die Lftungsschlitze an der Seite des Gehuses frei sind. Hier ist ein Belftungsabstand von mindestens 26 mm einzuhalten. Wenn das Gert in einem geschlossenen 19"-Gehuse oder mit mehreren anderen Gerten eingesetzt ist, wird die Temperatur in der Gehuse hher sein als die Umgebungstemperatur. Achten Sie daraf, da die Umgebungstemperatur nicht mehr als 40 C betrgt. Bringen Sie die SonicWALL waagerecht im Rack an, um mgliche Gefahren durch ungleiche mechanische Belastung zu vermeiden. Prfen Sie den Anschluss des Gerts an die Stromversorgung, damit der berstromschutz sowie die elektrische Leitung nicht von einer eventuellen berlastung der Stromversorgung beeinflusst werden. Prfen Sie dabei sorgfltig die Angaben auf dem Aufkleber des Gerts. Vergewissern Sie sich, dass das Gert sicher im Rack befestigt ist. Insbesondere muss auf nicht direkte Anschlsse an Stromquellen geachtet werden wie z. B. bei Verwendung von Mehrfachsteckdosen.

Page 38 Mounting the SonicWALL CDP 5040

Replacing a Single Hard Drive


The 750GB replacement hard drive can be inserted into any drive slot on your SonicWALL CDP 5040 appliance. You can insert the drive while the SonicWALL CDP appliance is powered on. The front bezel on the SonicWALL CDP appliance covers the drive slots. The bezel can be unlocked with the front bezel security key supplied with the appliance. The Web management interface provides a graphical view of the hard drive array on the SonicWALL CDP appliance. The best practice is to view the array on the System > RAID page during the replacement process.

You might see a different status than those listed, depending on the condition of the drive as interpreted by the RAID controller.

3.

On the appliance, press the square button on the right side of the defective drive to pop out the drive handle.

Removing the Defective Hard Drive from the SonicWALL CDP Appliance
To view the hard drive arrays and remove the defective drive from the SonicWALL CDP appliance, perform the following steps: 1. 2. On your SonicWALL CDP appliance, use the front bezel key to unlock the front bezel, then remove the front bezel to expose the hard drive array. In the Web management interface, navigate to the System > RAID page. The defective drive is indicated by a drive status box displaying a status such as: UNKNOWN NOT SUPPORTED NOT PRESENT

Warning: Be careful to remove only the defective drive from


the drive array while the appliance is powered on. Removing more than one drive from an active array will cause loss of data. 4. Grasp the drive handle and pull the drive straight out to remove it from the slot.

SonicWALL CDP 5040 Getting Started Guide Page 39

Inserting the Replacement Drive into the SonicWALL CDP Appliance

4. 5. 6. 7.

Warning: Do not insert anything other than the SonicWALL


approved hard drive into the SonicWALL CDP appliance. To view the hard drive array and insert the replacement drive into the SonicWALL CDP appliance, perform the following steps: 1. 2. Remove the hard drive and the drive number stickers from the replacement drive shipping carton. Depending on which drive you are replacing, apply the appropriate sticker to the drive handle. While holding the drive with the label side up, place the sticker near the edge of the handle next to the square button. In the Web management interface, navigate to the System > RAID page.

Pop open the drive handle on the new hard drive by pressing the square button. Insert the drive into the empty slot, label side up with the handle sticking out. Press the drive firmly into place to seat the connectors, and then close the handle. As the System > RAID screen refreshes (every 30 seconds), you will see the drive slot status change to DEGRADED, and the Array Status change to REBUILD-PAUSED.

3.

The DEGRADED drive status indicates that the RAID controller senses that data is missing from the drive. The

Page 40 Replacing a Single Hard Drive

Array Status will change to REBUILDING within a few minutes.

right side of the bezel (as you are facing the front of the SonicWALL CDP appliance), then view the connectors from above as you carefully press the left side of the bezel into place. 10. Lock the bezel with the front bezel security key.

8.

You may continue to use your SonicWALL CDP appliance while the RAID controller rebuilds the array with the new drive. The rebuilding process requires at least three hours. When finished rebuilding, the status for both the drive and the array changes to OK.

9.

Re-install the front bezel, being sure to properly line up the LCD connectors. The best practice is to align and seat the
SonicWALL CDP 5040 Getting Started Guide Page 41

Safety and Regulatory Information


Regulatory Model/Type 1RK19-066 Product Name CDP 5040

Unauthorized Ports
Do not plug devices into any ports (other than those indicated) unless explicitly instructed to do so by a SonicWALL technical support representative. Doing so may void your warranty.

Page 42 Safety and Regulatory Information

FCC Part 15 Class A Notice


This equipment was tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy. And if not installed and used in accordance with the instruction manual, the device may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user is required to correct the interference at his own expense.

BMSI Statement

VCCI Statement

Notice About Modifying Equipment

Caution: Modifying this equipment or using this


equipment for purposes not shown in this manual without the written consent of SonicWALL, Inc. could void the users authority to operate this equipment.

Canadian Radio Frequency Emissions Statement


This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe A est conforme la norme NMB-003 du Canada.

SonicWALL CDP 5040 Getting Started Guide Page 43

CISPR 22 (EN 55022) Class A


Complies with EN 55022 Class A and CISPR22 Class A. This is a class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures.

Regulatory Information for Korea


All products with country code (blank) and A are made in the USA.All products with country code B are made in China. All products with country code C or D are made in Taiwan R.O.C.

Declaration of Conformity
Application of council Directive Standards to which conformity is declared 2004/108/EC (EMC) and 2006/95/ EC (LVD) EN 55022 (2006) Class A EN 55024 (1998) +A2 EN 61000-3-2 (2006) EN 61000-3-3 (1995) + A2 EN 60950-1 (2001) +A11 National Deviations: AR, AT, AU, BE, CA, CH, CN, CZ, DE, DK, FI, FR, GB, GR, HU, IL, IN, IT, JP, KE, KR, MY, NL, NO, PL, SE, SG, SI, SK, US

Page 44 FCC Part 15 Class A Notice

Lithium Battery Warning


The Lithium Battery used in the SonicWALL Internet security appliance may not be replaced by the user. The SonicWALL must be returned to a SonicWALL authorized service center for replacement with the same or equivalent type recommended by the manufacturer. If, for any reason, the battery or SonicWALL Internet security appliance must be disposed of, do so following the battery manufacturer's instructions.

Regulatory and Safety Instructions in German


Hinweis zur Lithiumbatterie
Die in der Internet Security appliance von SonicWALL verwendete Lithiumbatterie darf nicht vom Benutzer ausgetauscht werden. Zum Austauschen der Batterie muss die SonicWALL in ein von SonicWALL autorisiertes Service-Center gebracht werden. Dort wird die Batterie durch denselben oder entsprechenden, vom Hersteller empfohlenen Batterietyp ersetzt. Beachten Sie bei einer Entsorgung der Batterie oder der SonicWALL Internet Security appliance die diesbezglichen Anweisungen des Herstellers.

Cable Connections
All Ethernet cables are designed for intra-building connection to other equipment. Do not connect these ports directly to communication wiring or other wiring that exits the building where the SonicWALL is located.

Kabelverbindungen
Alle Ethernet-Kabel eignen sich fr die Verbindung von Gerten in Innenrumen. Schlieen Sie an die Anschlsse der SonicWALL keine Kabel an, die aus dem Gebude herausgefhrt werden, in dem sich das Gert befindet.

SonicWALL CDP 5040 Getting Started Guide Page 45

Copyright Notice
2008 SonicWALL, Inc. All rights reserved. Under the copyright laws, this manual or the software described within, can not be copied, in whole or part, without the written consent of the manufacturer, except in the normal use of the software to make a backup copy. The same proprietary and copyright notices must be affixed to any permitted copies as were affixed to the original. This exception does not allow copies to be made for others, whether or not sold, but all of the material purchased (with all backup copies) can be sold, given, or loaned to another person. Under the law, copying includes translating into another language or format. Specifications and descriptions subject to change without notice.

Trademarks
SonicWALL is a registered trademark of SonicWALL, Inc. Microsoft Windows NT, Windows 2000, Windows XP, Windows Server 2000, Windows Server 2003, Internet Explorer, and Active Directory are trademarks or registered trademarks of Microsoft Corporation. Other product and company names mentioned herein may be trademarks and/or registered trademarks of their respective companies and are the sole property of their respective manufacturers.

Page 46 Copyright Notice

SonicWALL, Inc. 1143 Borregas Avenue Sunnyvale CA 94089-1306 www.sonicwall.com T +1 408.745.9600 F +1 408.745.9300

P/N 232-001446-51 Rev A 11/08


2008 SonicWALL, Inc. is a registered trademark of SonicWALL, Inc. Other product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Specifications and descriptions subject to change without notice.