Troubleshooting Guide

Check System Functionality

PING NodB

PING RNC and Gateway

Ping (packet internet groper) is a computer network administration utility used to test the reachability of a host on an Internet Protocol (IP) network and to measure the round-trip time for messages sent from the originating host to a destination computer. The name comes from active sonar terminology which sends a pulse of sound and listens for the echo.

You can PING NodeB or RNC and Gateway using

JDSU HST-3000 Handheld Services Tester and Modules

Using the Laptop by 1.CMD command line 2. LMT software

MUST KNOW BEFORE THE PING

You must need to know first the following 1. IP Address of the NodeB 2. IP Address of the RNC 3. IP Address of the Gateway or Next hop IP 4. Subnet Mask of NodeB IP 5. Site VLAN ID

Using LMT. In MML command line, type in 1. LST IPPATH to get NodeB and RNC IP 2. or LST DEVIP to get NodeB IP and Subnet Mask 3. LST IPRT to get Gateway or Next hop IP 4. LST VLANCLASS to get site VLAN ID
To PING NodeB: Destination IP : Source IP: To PING Gateway: Destination IP: Source IP : To PING RNC: Destination IP: Source IP: Subnet Mask : Gateway IP : NodeB IP address Gateway or Next Hop IP Next hop IP NodeB IP RNC IP address NodeB IP address Subnet Mask of NodeB Next hop IP

Using JDSU tester

Please note the following keys.
OK button

CONFIGURE BUTTON

HOME KEY

POWER key

Using JDSU tester

Wait for a while

Press OK

Press Power key

Using JDSU tester

Select Load Config and Press ok

Select TEST-MOBILY and Press OK

Press Save key

Press Config

Using JDSU tester

Press Home key if settings are OK If site has VLAN ID

Set Source IP Set VLAN ID and PRIORITY Set Destination IP Press Config

Set Subnet Mask

To select Press OK

Using JDSU tester

Press Action and Select Start or Stop Ping Successful Ping Not OK, with Lost Pings Not OK LED indicator

Successful Ping, No Lost Pings

Using LAPTOP Note: For Sites with VLAN Subrack ID number of MPT = 0 BTS3900 = 7 Using LMT software Make sure to put the VLAN ID onBTS3812=12 the LAN Advance settings thecommand PING line Type in, PING before to the MML

To PING NodeB: Destination IP : Source IP: To PING RNC: Destination IP: Source IP:

NodeB IP address Gateway or Next Hop IP RNC IP address NodeB IP address

To PING Gateway: Destination IP: Next hop IP Source IP :NodeB IP

Using LAPTOP
Using CMD command line
Change the IP address of the laptop. IP address is the Source IP address

Press Start, Run, type in CMD and press ok Type in ping IP address t then see if successfull

This shows PING successful This shows PING unsuccessful

NOTE:
During bootp process, YOU will not be able to Ping NodeB. Please check alarm BootP Startup. Reset NodeB first before proceeding to Ping NodeB.

SETTINGS FOR JDSU TEST-MOBILY

Select Test Mode Select Network Select PING Visibility Select Link Init
Select Select Ethernet Ethernet

Press the Soft key for Settings