NAVORI PLAYER v5.

1 Installation Manual

Copyright 2009 Navori SA All rights reserved. Published: 9/10/2009

INDEX

Before you install Navori Player v5.1 .............................................................................. 2 Installing Navori Player v5.1 ......................................................................................... 3 Configuring for LAN Anonymous communication .............................................................. 5 Configuring for LAN Authenticated communication ........................................................... 5 Configuring for FTP communication ................................................................................ 5 Accessing Navori Player v5.1 Options ............................................................................. 6 Troubleshooting .......................................................................................................... 7

Minimum Player PC Hardware Configuration

Player PC:

Intel Atom* or Pentium CoreSolo or CoreDuo processor** * maximum playback resolution 1366 x 768 pixels ** required for Full HD video content playback at a resolution of 1920 x 1080 pixels 1 Gb RAM, 7200 RPM Hard Drive with 300 Mb free DirectX compatible, accelerated video card Direct Sound compatible audio card

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2 Before you install Navori Player v5.1 (IMPORTANT!)

1. You must install and configure Navori Server (Standard or Enterprise Edition) before installing Navori Player v5.1. 2. You must install all required video CODECs and third party Players. NOTE: The Adobe Flash 9 Player is included when you install Navori Player v5.1 See below table listing a popular CODEC pack and Media Players with download links. CODEC or PLAYER Apple QuickTime Player Combined Community Codec Pack (Video CODECs) Microsoft PowerPoint Viewer 2007* Download link link link

Users should proceed as follows: First, download and install the QuickTime Player. Launch QuickTime Player and open the Preferences menu. Deselect Automatic Updates then close the application. Look in the list of installed applications (Control Panel > Programs) to confirm Apple Software Update was NOT installed. Users should then download and install the PowerPoint Viewer. Once installed, launch the PowerPoint Viewer and validate the Microsoft User Agreement. If the PowerPoint viewer fails to launch, search Navori Knowledge Database for solutions. Users can also download and install the Combined Codec Pack which supports most popular CODECs including MPEG-2, DivX and FLV. For a complete list of supported formats, please visit the CCCP web site. Navori provides this information purely as a service to its customers. Navori does not endorse, support nor guarantee any specific CODEC. Customers may use any CODEC compatible with Windows Media Player at their own discretion. Any question relating to the use of third party CODECs or media players should be referred to its publisher. If Windows Media Player 11 is not already installed on your PC, users must login to the Microsoft web site and install the most recent version.

* IMPORTANT - You must install and launch the Microsoft PowerPoint Viewer once and acknowledge the software license before you proceed with the Navori Player installation.

3. The following information is required before you begin the Navori Player installation: o o o Path to the Servers shared Publication Folder (if communicating via LAN), or DNS or fixed IP address of your FTP Server (if communicating via Internet) If your connection requires authentication you will also need the unique Windows User account assigned to the Player (necessary for secure LAN or FTP connections).

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3 Installing Navori Player v5.1

Download and save the Navori Player installer to your hard drive then launch the installer. You will then be presented with the Welcome window:

Click Next.

You will then be presented with the License Agreement window. Click Print to print out a hard copy of the license agreement for your records. Click Yes to agree to the license agreement and continue.

You will then be presented with the Destination Folder window. This is where you select in which location you will install the Navori Server application. The default location is C:\Program Files\Navori

Click Next to continue

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You will then be presented with the Application Language window:

Select the desired language (dont worry you may change it later in the application). Click Next to continue

You will then be presented with the Setup Status window:

This window will show you the progress of the installation

When the installer has uncompressed and copied all its files, the screen will go blank for a moment and then you will be presented with the Connection Setup window.

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You have 3 options at this point. Option 1: LAN LAN should be selected if you are setting up LAN (Anonymous or Authenticated) communication. This is the default setting. You will need to select the location of the Publication Folder as you configured it when you installed Navori Server. Browse to this server and select it and then enter the Player ID. This is the same ID you would have entered in the Navori Server Player Properties. By default, Navori Server installs with 5 Players predefined. Their IDs are A, B, C, D and E so you can pick either one of these to get started or configure your own. Note that each Player must use its own unique ID. Users who are using an open connection can simply select LAN and fill in the fields below. Users who are installing on a secure LAN where specific user accounts are needed to access shared resources should select LAN Authentication. You will need to define a unique Windows or Active Directory User account for each Player. You will need the User Accounts Name and Password information for each Player and this information must also be configured in Navori Server. Refer to the Navori Server help files for more information on how to configure Players for LAN Authentication.

Option 2: FTP Users who have set up their FTP Server and have accounts set up for each Player should select FTP. You must enter the FTP Servers DNS or IP address. You then enter the Player ID (FTP User Account login) and Password in each respective field. Note that each Player must use its own distinct ID. Once you have selected either LAN or FTP Communication, you may click the Test Connection to confirm your settings. You will see the following notice once the test is completed:

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Option 3: Not connected yet If you plan to use LAN Authenticated or simply have not yet configured your Navori Server then you may select Not connected yet. This will let you complete the Player installation and you will be able to configure the communication some other time. Click OK to confirm. You will then be presented with the following window:

Selecting Yes will place a shortcut in your Navori Player PCs Startup folder ensuring the Player will automatically launch next time Windows is started. If you select No then you will have to launch Navori Player manually every time. Once you make your selection, the screen will blank momentarily and the Navori installer will install the Flash Player. You will then be presented with this window: Congratulations! Your software is now successfully installed.

Accessing Navori Player v5.1 Options after installation

To access the Navori Player Options after installation, right click in the Navori Player window while the application is running. This will bring up the popup menu where you may select Options. You may also hit the F12 key to access the Options window directly. You can set all communication parameters in the Options window. Also note that you can access the Programs of the Day via the popup menu or by clicking F7. This will let you review all media currently programmed for playback. Clicking the F8 key will open the Monitoring window where you can see all network activity. Opening this window will also initiate a Player download.

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7 Troubleshooting
Player cannot connect via FTP connection o o Confirm the FTP port is open (not blocked by a firewall). Confirm the FTP account was properly configured (see Navori Server On-Line Help).

Player cannot connect via LAN connection (Anonymous login) o o Confirm the Player has full access to the Publication Folder on the LAN. Confirm Player has sufficient rights (read, write, delete) for all 3 folders in the Publication Folder.

Player cannot connect via LAN connection (Authenticated login) o Confirm the Player account used for LAN Authentication is properly mapped to the Publication Folder on the LAN. Confirm Players LAN account has sufficient rights (read, write, delete) for all 3 folders in the Publication Folder. Confirm each Player account is unique and the same information used for the Windows or Active Directory User login is also used for the Navori Player configuration.

In all cases above test after each configuration change by re-sending an update via Navori Server and then hit F8 on the Player to monitor the downloading of data. Note any errors that may appear in the Monitor window as this information will be necessary if you require on-line support. Player cannot play some of your content o Confirm the Player has all necessary Player modules and CODECs installed as per the table on page 2. If you are attempting to display Live TV, ensure Player PC has a DirectX compatible Analogue TV Tuner card installed. Test to see if content will play outside Navori Player.

Obtaining support for your Navori product

Users covered by the Navori Software Support Plan may post requests via online support ticket on the Navori Extranet. We ask users follow the instructions on their home page and provide as much detail as possible about their issue. We also recommend users provide samples of any problem media files so our technicians can validate the material and resolve issues quickly. Technicians will respond within 24 hours from reception of your support request (Mon-Fri, excluding holidays).

NAVORI SA World Trade Center Avenue Gratta Paille 2, CH-1000 Lausanne, Switzerland Phone: +41 21 641 19 60 Fax: +41 21 641 19 61 www.navori.com