2012 Top200

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2012 Franchise Times
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Top 200 Overview
Double Digits
Top 10 franchise systems pull away from rest of the pack
ts good to be at the top. The bigger a company gets, usually the slower its rate of growth. But thats not the case with companies on the Franchise Times Top 200, our ranking of the largest franchise systems in the country. The largest franchise systems keep pulling away from the rest. Collectively, the 200 largest operators global revenue grew 8.9 percent last year, to $545.1 billion, while their unit count grew 3 percent. Yet for the top 10 companies, total global revenue grew 13.4 percent. And the two largest franchise systems, McDonalds and 7-Eleven, grew 15.8 percent, collectively. The Top 200 has been top-heavy since we first published the ranking in 2000, when the 10 largest franchise systems accounted for 45.2 percent of total sales. That percentage has increased ever since, and the 10 biggest companies now account for more than half of the 200 franchises overall revenue, 50.2 percent. International development One reason for increased dominance is their ability to grow internationally. Many of these largest franchises have developed well-known brands that are in demand in foreign countries. And theyve created sophisticated systems, enabling them to speed their growth in places like Asia and Europe and Latin America even as market saturation slows domestic development. Franchise systems overall are increasingly reliant upon overseas markets for growth. When we first compiled this ranking, 24 percent of the Top 200 franchises units were in other countries. By last year it had risen to 34 percent. To look at it another way, while the number of domestic units in systems on the Top 200 grew 32.1 percent in 12 years, the number of international locations more than doubled, growing 112.9 percent.
Top 200 Sales Growth ($M)

Franchise Concept
7-Eleven McDonalds KFC Subway Circle K Convenience Stores Hertz Pizza Hut Dominos Pizza Sheraton Chick-Fil-A
Top 200 Sales Growth %

Franchise Concept
Snap Fitness Five Guys Jimmy Johns Anytime Fitness Unishippers Platos Closet Coffee Bean & Tea Leaf (The) Massage Envy Auntie Annes Pretzels Firehouse Subs
Sales Growth
13,600 8,561 1,900 1,400 1,081 971 826 688 500 475
Sales Growth %
40.9% 31.2% 28.5% 28.2% 27.1% 24.1% 23.8% 23.3% 23.0% 22.5%
7-Elevens continued international growth is remarkable. The chain, based in Dallas but owned by Japans Seven and i Holdings, saw international unit count grow 12.2 percent last year. It added 4,070 international locations last year. By comparison, the No. 9 company, Circle K, has 3,946 international units, total. Louisville, Kentucky-based Yum! Brands now gets more of its profits from China than it does anywhere else, thanks to the strength there of its KFC brand, No. 3 on our ranking. And some time in the next year or two, No. 15 Dominos Pizza will have more units internationally than it does in the United States. Smaller companies have been focusing on foreign investment, too, and more franchises are investing in it earlier in their life cycles. You have to diversify your portfolio, said John Reale, chief operating officer, international, for Atlanta-based franchisor Focus Brands. If you have everything built in the U.S., and the U.S. goes into recession, youre in
a tough spot. Besides, growth in the United States is tough right now. Reale said his companys brands, including Moes Southwest Grill (No. 152), Schlotzskys, Cinnabon and Auntie Annes Pretzels, could double their international presence in four years. Auntie Annes revenue last year grew 20.3 percent, rocketing the chain up the ranking from No. 159 to 140. The company is about to open its 300th international location. Cinnabon is just outside of the Top 200 at No. 208, up more than 50 spots from last year. Cinnabon is nearing its 500th international unit. Its foreign unit count could soon surpass the number of domestic outlets. Unloading company units Another big trend in the franchise sector is the companies growing reluctance to operate units. In our first ranking,
Double Digits continued on 21
October 2012 Franchise Times 3
Top 200 Franchise Chains by Worldwide Sales
2012 Franchise Times
The Numbers
Whats behind the pluses and minuses

This year weve deepened our look into the numbers presented in our Top 200 list. In addition to analyzing what the figures mean overall, financial reporter Jonathan Maze and researcher Matt Haskin have broken the list down by industries to see whats behind record growthor falling numbers. Weve also included the next 300 franchises, in order to look at some concepts that might make the Top 200 in future years.
Top 200 Franchise Chains

Rank
1 2 3 4 5 6
Franchise Concept
McDonalds 7-Eleven KFC Subway Burger King Pizza Hut
Parent Company
McDonald's Corporation Seven and i Holdings Co. Ltd. YUM! Brands, Inc. Doctor's Associates, Inc. Burger King Holdings, Inc. YUM! Brands, Inc.
Worldwide Sales ($M)

85,941 76,600 21,300* 16,600 14,975* 12,626
Domestic Units
14,098 6,497 4,780 24,722 7,500 7,600
Intl Units
19,412 37,415 12,621 11,198 5,012 6,147
Total Units
33,510 43,912 17,401 35,920 12,512 13,747
Percent Franchised
81% 97% 75% 100% 90% 87%
Sales Growth %
11.1% 21.6% 9.8% 9.2% 1.2% 7.0%
Unit Growth %
2.4% 11.2% 3.3% 5.8% 2.1% 2.3%
Worldwide sales are in millions. * Franchise Times Estimate
4 Franchise Times October 2012
Rank
7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
Franchise Concept
Ace Hardware Hertz Circle K Convenience Stores Wendys Marriott Hotels, Resorts & Suites Taco Bell Hilton Hotels & Resorts Health Mart Dominos Pizza RE/MAX Tim Hortons Dunkin Donuts Sheraton Holiday Inn Hotels & Resorts Hyatt H&R Block Tax Services Hampton Inn & Suites Applebees
Parent Company
Ace Hardware Corp. Hertz Global Holdings, Inc. Alimentation Couche-Tard, Inc. The Wendy's Company Marriott International YUM! Brands, Inc. Hilton Hotels Corporation McKesson Corp. Domino's Pizza, Inc. RE/MAX, LLC Tim Hortons, Inc. Dunkin Brands, Inc. Starwood Hotels & Resorts Worldwide, Inc. InterContinental Hotels Group Hyatt Hotels Corporation H&R Block, Inc. Hilton Hotels Corporation DineEquity, Inc.

12,500 11,850* 11,807 9,200* 8,300* 7,300* 7,200* 7,050* 6,956 6,740* 6,037* 6,004 5,600* 5,390* 5,300* 4,950* 4,700* 4,430*
Domestic Units
4,072 5,115 3,506 5,876 353 5,670 251 2,941 4,907 3,319 714 6,772 204 809 350 11,068 1,802 1,871
Intl Units
357 3,702 3,946 718 202 275 304 0 4,835 2,969 3,300 3,020 214 424 110 1,708 67 148
Total Units
4,429 8,817 7,452 6,594 555 5,945 555 2,941 9,742 6,288 4,014 9,792 418 1,233 460 12,776 1,869 2,019
Percent Franchised
100% 54% 59% 79% 41% 80% 42% 100% 96% 100% 100% 100% 48% 100% 31% 49% 98% 91%
Sales Growth %
0.0% 8.9% 10.1% 1.1% 3.8% 1.4% 2.9% 1.9% 11.0% 1.7% 7.3% 0.0% 9.8% 5.7% 6.0% -1.2% 6.8% 0.4%
Unit Growth %
2.8% 3.5% 0.4% 0.3% 0.2% 0.8% 2.0% 5.0% 4.2% 0.1% -0.3% 0.3% 5.8% -0.6% 7.2% -2.8% 7.2% 0.4%
# 72 TOP 200
Contact: Franchise Development Team Phone: 888-894-2676
ampm Too Much Good Stuff
Up to $700,000 in financial incentives* when your build new or re-brand** The ARCO gasoline and ampm convenience store franchises are offered in the states of CA, AZ, NV, WA and OR. Powerful, distinctive branding is the cornerstone of our high visibility in the convenience-store industry. A key element of ampms convenience strategy is the delivery of a differentiated and distinctive offer focused on meeting the needs of its target customer segments. The ampm brand has meaning to its customers (irreverent, fun, satisfies urgent wants, indulgent...TOO MUCH GOOD STUFF). At ampm, there is always something more to get - it is okay to indulge yourself and give in to your natural cravings.
*Subject to BPs policies, requirements and qualifications. ** If you have an existing supplier or contractual obligations, seek independent legal advice before responding to this invitation. BP does not solicit any breaches of contractual obligations. This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It is for information purposes only. Currently, the following states regulate the offer and sale of franchises: CA, HI, IL, IN, MD, MI, MN, NY, ND, OR, RI, SD, VA, WA and WI. If you are a resident of one of these states, we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in your state. In addition, in NY an offering can only be made by a prospectus filed first with the Department of Law of the State of New York. Such filing does not constitute approval by the Department of Law. 2012 BP West Coast Products LLC All Rights Reserved. 2012 BP Products North America Inc. All Rights Reserved.
E-Mail: glassme@bp.com Web site: www.arcoampmfranchise.com
Rank
25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42
Franchise Concept
Chilis Grill & Bar Holiday Inn Express Chick-Fil-A Century 21 Real Estate Coldwell Banker Real Estate Courtyard Sonic, Americas Drive-In Comfort Inn & Suites Panera Bread Arbys Jack In The Box Dairy Queen Crowne Plaza Hotels & Resorts Radisson Hotels Westin IHOP Restaurant Prudential Real Estate InterContinental Hotels & Resorts
Parent Company
Brinker International InterContinental Hotels Group Chick-Fil-A, Inc. Realogy Corporation Realogy Corporation Marriott International, Inc. Sonic Corp. Choice Hotels International Panera Bread Co. Roark Capital Jack in the Box, Inc. IDQ Companies InterContinental Hotels Group Carlson Rezidor Hotel Group Starwood Hotels & Resorts Worldwide, Inc. DineEquity, Inc. Brookfield Residential Properties InterContinental Hotels Group

4,310* 4,300* 4,100 3,918* 3,825* 3,750* 3,693 3,550* 3,421 3,025* 2,946 2,875* 2,800* 2,775* 2,750* 2,650* 2,650* 2,650*
Domestic Units
1,299 1,874 1,615 2,550 2,388 805 3,561 2,015 1,538 3,437 2,221 4,467 188 106 118 1,514 1,473 52
Intl Units
235 240 0 4,700 746 108 0 566 3 127 0 1,597 199 311 70 36 36 117
Total Units
1,534 2,114 1,615 7,250 3,134 913 3,561 2,581 1,541 3,564 2,221 6,064 387 417 188 1,550 1,509 169
Percent Franchised
46% 100% 100% 100% 79% 63% 87% 100% 52% 68% 72% 100% 100% 93% 40% 99% 100% 96%
Sales Growth %
-2.0% 4.9% 13.1% -2.1% -3.7% 7.1% 2.0% 6.0% 9.5% 0.8% 0.4% 4.5% 16.7% 2.8% 19.6% 1.9% -7.9% 6.0%
Unit Growth %
1.3% 1.9% 4.9% -9.4% -8.7% 2.4% -0.3% -1.5% 6.1% -2.3% 0.7% 2.8% -0.3% -1.4% 5.0% 3.1% -10.0% -1.2%
# 184 TOP 200

Welcome to the New Now.
The visual communications industry is evolving rapidly new technology means more ways to deliver targeted messages more quickly, more effectively. AlphaGraphics is at the forefront of a growing demand for integrated marketing services. The 300+ owners in our franchise network have embraced the New Now, with the innovative support of a legacy brand.
Applebees
Contact: Phone: E-Mail: Web site: Franchise Development 888-774-4467 Franchise@IHOP.com www.applebees.com
# 24 TOP 200
Are you in?

Contact: Chrys Richardson Phone: 800-528-4885 E-Mail: opportunity@alphagraphics.com
With more than 2,000 restaurants in 49 states, 16 countries and one U.S. territory, Applebees is the worlds largest casual dining brand. Founded in 1980, Applebees has always been dedicated to full service, consistently good food, reasonable prices and quality service in a neighborhood setting. Today Applebees continues to grow and prosper, and further differentiates itself with innovative attractions, like the popular Carside to Go service available at many of its restaurants, and its successful Weight Watchers agreement, enabling it to cater to those preferring less-caloric alternatives. And the company continually works to add greater value and broaden its appeal, as evidenced by the Its a Whole New Neighborhood campaign. Applebees is currently seeking qualified multirestaurant operators and developers for selected Domestic and International markets, as well as Non-Traditional venues such as airports, colleges, military bases and casinos.
www.alphagraphicsfranchise.com
Rank
43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60
Franchise Concept
GNC T.G.I. Fridays Keller Williams Realty Papa Johns Dennys Residence Inn Express Employment Professionals Renaissance Hardees Buffalo Wild Wings Grill & Bar Aarons Little Caesars Hilton Garden Inn Popeyes Louisiana Kitchen Doubletree by Hilton Embassy Suites ServiceMaster Clean The UPS Store/Mail Boxes Etc.
Parent Company
GNC Holdings, Inc. Carlson Restaurants Worldwide, Inc. Keller Williams Realty Papa John's International Dennys, Inc. Marriott International, Inc. Express Services, Inc. Marriott International, Inc. CKE Restaurants, Inc. Buffalo Wild Wings, Inc. Aaron's, Inc. Little Caesar Enterprises, Inc. Hilton Hotels Corporation AFC Enterprises, Inc. Hilton Hotels Corporation Hilton Hotels Corporation The ServiceMaster Company MBE

2,619* 2,600* 2,590* 2,573 2,423 2,400* 2,202 2,100* 2,068 2,043 2,024 2,000* 1,950* 1,932 1,900* 1,900* 1,880* 1,800*
Domestic Units
3,971 565 678 3,061 1,592 597 525 80 1,695 813 1,830 3,455 496 1,627 244 204 3,038 4,382
Intl Units
1,589 337 16 822 92 20 46 74 226 4 43 0 49 408 62 9 1,809 353
Total Units
5,560 902 694 3,883 1,684 617 571 154 1,921 817 1,873 3,455 545 2,035 306 213 4,847 4,735
Percent Franchised
45% 63% 100% 84% 88% 78% 100% 40% 76% 61% 38% 85% 94% 98% 79% 69% 100% 100%
Sales Growth %
13.8% -7.1% 9.9% 7.7% 6.6% 4.3% 15.9% 5.0% 5.6% 20.0% 7.8% 11.1% 8.3% 3.7% 18.8% 8.6% 4.9% 4.7%
Unit Growth %
5.8% -0.4% -1.0% 6.5% 1.6% 0.7% 3.3% 5.5% 1.2% 11.6% 3.3% 7.5% 5.0% 2.9% 19.1% 1.4% 0.5% 0.0%
Baskin Robbins
Contact: Pamela Gore, Sr. Manager Franchise Recruitment Phone: 781-737-3432 E-Mail: Pam.Gore@dunkinbrands.com Web site: www.baskinrobbins.com/franchising
# 71 TOP 200
Burger King Worldwide

Contact: E-Mail: Phone: Web site: Sylvie Jordan SJordan@whopper.com
866-546-4452 www.BeYourOwnKing.com
# 5 TOP 200
Named the top ice cream and frozen dessert franchise in the United States by Entrepreneur magazines 31st annual Franchise 500 ranking, Baskin-Robbins is the worlds largest chain of ice cream specialty shops. Baskin-Robbins creates and markets innovative, premium ice cream, specialty frozen desserts and beverages, providing quality and value to consumers at more than 6,700 retail shops in nearly 50 countries. Baskin-Robbins was founded in 1945 by two ice cream enthusiasts whose passion led to the creation of more than 1,000 ice cream flavors and a wide variety of delicious treats. Headquartered in Canton, Mass., Baskin-Robbins is part of the Dunkin Brands, Inc. family of companies. For further information, visit www.baskinrobbins.com.
Founded in 1954, BURGER KING (NYSE: BKW) is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER, the BURGER KING system operates in over 12,600 locations serving over 11 million guests daily in 86 countries and territories worldwide. Approximately 94 percent of BURGER KING restaurants are owned and operated by independent franchisees, many of them family-owned operations that have been in business for decades. To learn more about Burger King Worldwide, please visit the companys website at www.bk.com or follow us on Facebook and Twitter.
Rank
61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78
Franchise Concept
Ramada Golden Corral Buffet & Grill Quality Inn & Suites Days Inn La Quinta Inn & Suites Carls Jr. Midas Super 8 Jiffy Lube Whataburger Baskin Robbins AMPM Red Robin Fairfield Inn SERVPRO Churchs Chicken Snap-On Tools Disaster Kleenup International
Parent Company
Wyndham Worldwide Corporation Golden Corral Corp. Choice Hotels International Wyndham Worldwide Corporation LQ Management, LLC CKE Restaurants, Inc. Midas, Inc. Wyndham Worldwide Corporation Pennzoil Quaker State Co. Whataburger Restaurants, LP Dunkin Brands, Inc. BP Red Robin Gourmet Burgers, Inc. Marriott International, Inc. Servpro Industries, Inc. Friedman Fleischer & Lowe Snap-On Incorporated DKI Holdings, LLC

1,700* 1,684 1,650* 1,600* 1,550* 1,535 1,503* 1,425* 1,413 1,311 1,300 1,289 1,275* 1,250* 1,236 1,192 1,155 1,139
Domestic Units
494 485 1,047 1,657 810 1,116 1,279 1,828 1,935 728 3,300 1,151 445 667 1,613 1,215 3,411 192
Intl Units
351 0 370 207 6 197 929 421 43 0 2,400 1,201 19 13 2 443 1,315 42
Total Units
845 485 1,417 1,864 816 1,313 2,208 2,249 1,978 728 5,700 2,352 464 680 1,615 1,658 4,726 234
Percent Franchised
100% 80% 100% 100% 54% 68% 97% 100% 100% 16% 100% 100% 30% 100% 100% 84% 95% 100%
Sales Growth %
7.9% 2.7% 3.1% 6.7% 6.9% 2.5% 0.2% 5.6% -1.1% 7.0% -21.4% -24.2% 8.5% 8.7% 10.3% 1.9% 11.1% 11.1%
Unit Growth %
-5.7% 0.0% 2.0% -0.7% 1.0% 5.1% -4.6% 3.4% -0.8% 1.5% -11.4% -16.5% 3.1% 3.3% 2.8% -3.2% -1.8% -4.9%
Checkers Drive-In Restaurants, Inc.

Contact: Phone: E-Mail: Web site: Liz Waibel 813-283-7069 waibele@checkers.com www.checkersfranchising.com
# 108 TOP 200
Checkers/Rallys Drive-In Restaurants, Inc. is the largest double drive-thru restaurant chain in the United States. To firmly establish its position in the hypercompetitive quickservice burger segment, the chains joined forces in 1999, blending systems, best practices and ultimately menus. Today, the Tampa-based company develops, owns, operates and franchises nearly 800 Checkers and Rallys restaurants across the U.S. In recent years, the brand has received some of the restaurant industrys most prestigious awards including Best Drive-Thru in America from QSR Magazine, and the Hot! Again award from Nations Restaurant News. For more information about Checkers or Rallys, please visit www.checkers.com.
Right Industry. Right Brands.
Instant Brand Recognition Strong Earnings Potential Recession-Resistant Industry No National Competition Ongoing Training and Operational Support 3 to 1 investment to return ratio
I opened my rst store in December 1997 and a second store a month later. Since then I have opened six more including two within the last year. Our business is always busy and its a fun and challenging business.
Bryan Brown, Louisville, KY
Ranked #1 in category in Entrepreneur Magazine!
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Rank
79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97
Franchise Concept
Curves Bostons The Gourmet Pizza Golds Gym Jimmy Johns Five Guys Quiznos Motel 6 Homewood Suites by Hilton Krispy Kreme Hooters Sothebys International Realty Affiliates Great Clips Zaxbys Massage Envy Steak N Shake Springhill Suites Home Instead Senior Care J.D. Byrider Bojangles Restaurants
Parent Company
Curves International, Inc. Boston Pizza Gold's Gym International, Inc. Jimmy John's Franchise, LLC Five Guys Holdings The Quiznos Master LLC Accor North America Hilton Hotels Corporation Krispy Kreme Doughnuts, Inc. Hooters of America, LLC Realogy Corporation Great Clips, Inc. Zaxbys Franchising, Inc. Massage Envy Franchising, LLC Biglari Holdings, Inc. Marriott International, Inc. Home Instead, Inc. J.D. Byrider Systems, LLC Bojangles' Restaurants, Inc.

1,064 1,002 978 970* 946 935* 925* 925* 915 882* 868* 864 840 804 800* 800* 790* 777 769
Domestic Units
3,547 45 461 1,329 918 2,353 1,009 303 234 369 276 3,016 540 742 489 285 609 138 506
Intl Units
3,773 346 240 0 28 650 19 11 460 36 227 70 0 0 0 2 341 0 2
Total Units
7,320 391 701 1,329 946 3,003 1,028 314 694 405 503 3,086 540 742 489 287 950 138 508
Percent Franchised
100% 98% 90% 98% 83% 100% 45% 88% 87% 60% 94% 100% 84% 100% 16% 88% 100% 86% 61%
Sales Growth %
6.4% 5.1% 0.0% 28.5% 31.2% -22.1% 2.8% 8.8% 13.2% -8.1% 17.3% 5.4% 7.8% 23.3% 3.9% 6.7% 13.2% 5.1% 7.9%
Unit Growth %
-8.9% 0.5% -5.5% 17.5% 27.3% -12.0% 0.0% 2.3% 7.4% -11.0% -10.5% 5.9% 5.1% 13.1% 1.2% 4.7% 5.7% 4.5% 4.5%
CM
MY
CY
CMY
Rank
98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115
Franchise Concept
Country Inn & Suites Culvers Frozen Custard & Butterburgers Interim HealthCare Big O Tires Perkins Restaurant & Bakery Roto-Rooter Papa Murphys Take N Bake Long John Silvers Four Points Sheraton Jani-King Checkers/Rallys SuperCuts Wyndham Hotels & Resorts Sbarro the Italian Eatery Clarion Hotels CARSTAR ERA Real Estate Del Taco
Parent Company
Carlson Rezidor Hotel Group Culver Franchising System, Inc. Interim HeathCare, LLC TBC Corp. Perkins & Marie Callendar's, LLC Chemed Corporation Papa Murphy's International, Inc. LJS Partners, LLC Starwood Hotels & Resorts Worldwide, Inc. Jani-King International, Inc. Checkers Drive-In Restaurants, Inc. Regis Corporation Wyndham Worldwide Corporation Sbarro, LLC Choice Hotels International CARSTAR, Inc. Realogy Corporation Del Taco Holdings, Inc.

750* 747 740 731 716* 708 702 700* 700* 680 669 659 650* 642* 600* 597 595* 591
Domestic Units
453 444 326 439 415 521 1,283 1,328 108 8,969 779 2,184 50 373 189 245 624 532
Intl Units
31 0 0 0 16 33 18 31 53 2,201 1 229 25 633 138 150 1,750 0
Total Units
484 444 326 439 431 554 1,301 1,359 161 11,170 780 2,413 75 1,006 327 395 2,374 532
Percent Franchised
98% 98% 100% 85% 70% 81% 96% 100% 78% 100% 62% 42% 75% 57% 100% 100% 100% 46%
Sales Growth %
7.1% 8.4% 4.2% -2.1% -11.6% 4.1% 7.4% 0.0% 7.7% 5.1% 2.4% 1.7% 4.0% -3.5% 4.3% 5.7% -7.2% 2.1%
Unit Growth %
-0.8% 4.7% 1.6% -3.7% -9.1% -1.6% 3.5% -1.6% 1.3% -2.5% -2.3% 5.3% -25.7% -4.1% 2.2% 2.1% -6.8% 1.9%
Dunkin Donuts
Contact: Pamela Gore, Sr. Manager Franchise Recruitment Phone: 781-737-3432 E-Mail: pam.gore@dunkinbrands.com Web site: www.dunkinfranchising.com
# 18 TOP 200
FasTracKids
Contact: Phone: E-Mail: Web site: Kent Johnson 303-224-0200 Kent.Johnson@FasTracKids.com www.FTKfranchise.com
# 387 TOP 200
Founded in 1950, Dunkin Donuts is Americas favorite all-day, everyday stop for coffee and baked goods. Dunkin Donuts is a market leader in the regular/decaf coffee, iced coffee, hot flavored coffee, donut, bagel and muffin categories. Dunkin Donuts has earned the No. 1 ranking for customer loyalty in the coffee category by Brand Keys for six years running. The company has more than 10,000 restaurants in 32 countries worldwide. For the full-year 2011, Dunkin Donuts restaurants had global franchisee-reported sales of approximately $6.4 billion. Based in Canton, Mass., Dunkin Donuts is part of the Dunkin Brands Group, Inc. (Nasdaq: DNKN) family of companies. For more information, visit www.DunkinDonuts.com.
Do you feel a strong desire to impact the growth and development of children in your community? For FasTracKids entrepreneurs, improving the lives of the children we influence is as important as a healthy bottom line. Our children need innovation, creativity, and analytical skills to compete globally and FasTracKids, a global leader in the advancement of children embracing learning with unique education programs, develops better-prepared, more effective learners ready to meet this challenge. Find out more about joining FasTracKids global network of high-quality, committed people.
Rank
116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133
Franchise Concept
Pet Supplies "Plus" Valvoline Instant Oil Change Jenny Craig Ruths Chris Steak House El Pollo Loco Paul Davis Restoration Jasons Deli Qdoba Mexican Grill Staybridge Suites Planet Fitness Linc Network CiCis Pizza Coffee Bean & Tea Leaf (The) Howard Johnson Famous Daves Econo Lodge Wireless Zone Meineke Car Care Centers
Parent Company
Pet Supplies Plus, LLC Ashland, Inc. Nestle Holdings, Inc. Ruth's Hospitality Group, Inc. El Pollo Loco, Inc. Paul Davis Restoration, Inc. Deli Management, Inc. Jack in the Box, Inc. InterContinental Hotels Group Pla-Fit, LLC ABM Industries CiCi Enterprises, LP International Coffee & Tea, LLC Wyndham Worldwide Corporation Famous Dave's of America, Inc. Choice Hotels International Automotive Technologies, Inc. Driven Brands, Inc.

586 572 570* 570* 558 550 540 528 520* 520 519 516 500 500* 492 490* 487 486
Domestic Units
258 820 576 117 394 294 235 583 174 508 136 547 290 302 187 797 435 871
Intl Units
0 0 167 14 0 0 0 0 5 0 16 0 532 149 0 75 0 76
Total Units
258 820 743 131 394 294 235 583 179 508 152 547 822 451 187 872 435 947
Percent Franchised
64% 68% 31% 52% 58% 100% 43% 58% 99% 94% 84% 98% 67% 100% 71% 100% 95% 98%
Sales Growth %
6.7% 3.2% -5.0% 5.6% 0.2% 7.1% 7.3% 11.2% 4.0% -0.3% 5.3% -5.3% 23.8% 3.1% 4.4% 3.2% 2.5% 4.6%
Unit Growth %
5.3% -5.6% 0.8% 0.0% -4.4% 17.6% 6.3% 7.6% -4.8% 30.9% 2.0% -8.4% 5.5% -4.9% 2.7% 2.8% 3.1% -0.2%
Huddle House
Contact: Phone: E-Mail: Web site: Mark Whittle 770-325-1332 mwhittle@huddlehouse.com www.huddlehousefranchising.com
# 210 TOP 200
Huddle House family restaurants have been serving communities Any Meal, Any Time for over 48 years. An iconic brand, Huddle House prides itself on offering great quality food, at a value price, in a fun and inviting environment for guests. With 400 restaurants in 20 states, Huddle Houses unique design is adaptable to various facilities, including our free standing prototype, conversions, c-store, truck stop and motel/hotel joint development and high visibility shopping center end-cap locations.
Rank
134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151
Franchise Concept
Candlewood Suites G.J.Gardner Homes Cold Stone Creamery Goddard School (The) AAMCO Transmissions Fantastic Sams Hair Salons Auntie Annes Pretzels MAACO Collision Repair & Auto Painting Captain Ds Seafood Kitchen Edible Arrangements Stanley Steemer Minuteman Press Towneplace Suites Jamba Juice Einstein Bros. Bagels Sleep Inn & Suites ProForma Valpak Direct Marketing
Parent Company
InterContinental Hotels Group Netdeen Pty, Ltd. Kahala Corp. Goddard Systems, Inc. AAMCO Transmissions, Inc. Fantastic Sams International Corporation FOCUS Brands, Inc. Driven Brands, Inc. Sun Capital Partners, Inc. Edible Arrangements International, LLC Stanley Steemer Int'l. Minuteman Press Int'l. Marriott International, Inc. Jamba, Inc. Einstein Noah Restaurant Group, Inc. Choice Hotels International Proforma, Inc. Cox Target Media, Inc.

485* 483 473 460 445* 444 442 435 435 428 427* 425 425* 423* 413 410* 395 382
Domestic Units
285 21 1,086 381 773 1,204 898 427 519 896 286 711 200 750 626 394 700 157
Intl Units
0 78 374 0 0 9 277 31 3 93 0 216 1 19 0 10 50 8
Total Units
285 99 1,460 381 773 1,213 1,175 458 522 989 286 927 201 769 626 404 750 165
Percent Franchised
100% 100% 97% 100% 97% 90% 99% 100% 47% 99% 77% 100% 86% 60% 42% 100% 100% 99%
Sales Growth %
7.8% -4.1% -4.1% 10.3% 0.0% 6.9% 23.0% 3.8% -3.3% 11.1% 5.2% 0.0% 13.3% 5.8% 3.6% 2.5% 10.0% 0.0%
Unit Growth %
-1.0% -5.7% 0.3% 2.7% -3.1% -2.9% 4.4% -1.9% -3.7% 8.3% -3.1% 0.0% 4.1% 3.5% 5.9% -1.0% 0.0% -8.3%
IHOP
Contact: Phone: E-Mail: Web site: Franchise Development 888-774-4467 Franchise@IHOP.com www.IHOP.com
# 40 TOP 200
Link Staffing Services

Contacts: Ben Litalien & Michelle Bearden Franchise Development Dept Phone: 713-784-4400 E-Mail: franchise@linkstaffing.com Web site: www.linkfranchising.com
# 300 TOP 200
There are only a few names in the restaurant industry that can claim a more than a 54-year heritage and the status of American Icon. IHOP is one of those few because we have always focused on providing guests with delicious food, warm, genuine service and clean surroundings at a great value. Our family dining brand has been built upon the strength of our franchisees, vendor partners and dedicated IHOP team members. Although IHOP restaurants are best known for their signature pancakes, omelets and other breakfast specialties, IHOP restaurants are open throughout the day and evening hours and offer a broad array of lunch, dinner and snack items as well. As of June 30, 2012, there were 1,557 IHOP restaurants located in 50 states and the District of Columbia, Canada, Guatemala, Mexico, Puerto Rico and the U.S. Virgin Islands. IHOP is currently seeking qualified multi-restaurant operators and developers for selected Domestic and International markets, as well as Non-Traditional venues such as airports, colleges, military bases and casinos.
Link Staffing is a service company specializing in industrial and skilled labor staffing solutions. Owning a Link Staffing franchise is a great option for experienced business professionals with strong managerial and sales skills who want to make an impact in their local community. We have a long, successful history of happy franchisees and we would gladly invite you to join us in this season of growth!
PEOPLE. PRODUCTIVITY. FLEXIBILITY.
Rank
152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169
Franchise Concept
Moes Southwest Grill Wingstop Red Roof Inn Slumberland Furniture Sir Speedy Printing & Marketing Services McAlisters Deli Travelodge Anytime Fitness Batteries Plus Pollo Campero One Hour Heating & Air Conditioning Comfort Keepers Round Table Pizza Coverall Health-Based Cleaning System SIGNARAMA Primrose Schools Unishippers UNO Chicago Grill
Parent Company
FOCUS Brands, Inc. Roark Capital Group RRF Holding Company, LLC Slumberland, Inc. Franchise Services, Inc. McAlisters Corporation Wyndham Worldwide Corporation Anytime Fitness, LLC Roark Capital Group Campero, Inc. Clockwork, Inc. Sodexo, Inc. Round Table Pizza, Inc. CNA Holding Corporation United Franchise Group PHC Acquisitions, Inc. Unishippers Global Logistics, LLC Uno Restaurant Holdings, Corp.

381 379 375* 371 368 367 365* 365 363 356 355 352 350 345 343 342 342 336*
Domestic Units
450 489 342 123 264 301 346 1,592 500 47 275 635 445 8,083 489 243 291 141
Intl Units
3 11 0 0 105 0 94 197 0 290 5 66 7 1,054 320 0 0 9
Total Units
453 500 342 123 369 301 440 1,789 500 337 280 701 452 9,137 809 243 291 150
Percent Franchised
99% 95% 43% 67% 99% 88% 100% 99% 93% 22% 19% 99% 77% 100% 100% 100% 87% 40%
Sales Growth %
9.9% 10.2% 7.1% 0.2% 0.0% 2.6% 4.3% 28.2% 15.8% 4.6% 17.3% 8.7% -5.7% 7.4% -18.6% 10.0% 27.1% -4.3%
Unit Growth %
8.1% 5.0% 0.0% 5.1% -3.1% -0.7% 0.9% 14.4% 10.4% -2.0% 2.6% 2.8% -4.4% -3.0% -7.6% 10.0% -7.9% -6.8%
Little Caesars
Contact: Phone: E-Mail: Web site: US Development 800-553-5776 USDevelopment@LCECorp.com www.LittleCaesars.com
# 54 TOP 200
Papa Johns Int., Inc.

Contact: Phone: E-Mail: Web site: Regan Clauson 502-261-4844 regan_clauson@papajohns.com www.papajohns.com
# 46 TOP 200
As Americas fastest growing pizza chain, Little Caesars provides franchisee candidates an opportunity for independence with a proven system, outstanding value, convenience and quality for customers, a simple operating model and strong national brand recognition. Franchisees benefit from a comprehensive training program that focuses on all aspects of the business. And continue to receive support, expert analysis and consultation from corporate as their business grows. Visit LittleCaesars.com for more info.
Papa Johns is the worlds third largest pizza company with more than 4,000 restaurants. Our founder, Papa John Schnatter is passionate about our quality positioning of Better Ingredients. Better Pizza. His high level of commitment to our brand and products result in Papa Johns being recognized as quality leader in the pizza category. Papa Johns offers a relatively low cost of entry and fee structure. In addition, franchisees are offered an enticing package of incentives.
You know its the right fit when the business model is strong and you can help make a difference in your community.
Jersey Mikes Multi-Unit Franchisee Michigan

The business model is very strong but what really attracted me to the brand was that Jersey Mikes is a good partner in the communities they serve. Making a positive difference in the lives of others is important to me. The Jersey Mikes model makes it easy to do just that.
Bob Middleton
Is Jersey Mikes the right fit for you?

Find out. Call Brian Sommers
732-292-8272
visit: jerseymikes.com
FOR THE STATE OF NEW YORK: This advertisement is not an offering. An offering can be made only by a prospectus filed first with the Department of Law of the State of New York. Such filing does not constitute approval by the Department of Law. IN MINNESOTA: Minnesota Registration Number F-5389. Jersey Mikes Franchise Systems, Inc., 2251 Landmark Place, Manasquan, NJ 08736
Rank
170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188
Franchise Concept
Snap Fitness Liberty Tax Service Chesters Spherion Staffing Matco Tools Taco Johns Travel Leaders A & W All American Food FastSigns Johnny Rockets Noodles & Company Platos Closet Sizzler Results! Travel AlphaGraphics Firehouse Subs Jersey Mikes Subs Sylvan Learning Centers Snelling
Parent Company
Snap Fitness, Inc. JTH Tax, Inc. Chester's International, LLC Randstad North America, L.P. Danaher Corporation Taco Johns Int'l. Inc. Travel Leaders Group A Great American Brand, LLC Roark Capital Group Redzone Capital Fund II Noodles & Company, Inc. Winmark Corporation Pacific Equity Partners Travel Leaders Group AlphaGraphics, Inc. Firehouse Restaurant Group Jersey Mikes Franchise Systems, Inc. Educate, Inc. Patriarch Partners, LLC

334 334 324 317 312 310 305* 300* 300* 300 300 299 298 290* 286 285 280* 277* 268
Domestic Units
1,070 3,828 1,620 148 1,423 416 371 773 451 221 284 320 170 653 243 481 507 733 144
Intl Units
163 283 230 0 44 0 0 350 72 68 0 4 0 0 40 0 0 100 0
Total Units
1,233 4,111 1,850 148 1,467 416 371 1,123 523 289 284 324 170 653 283 481 507 833 144
Percent Franchised
95% 98% 100% 100% 100% 98% 95% 100% 100% 91% 16% 100% 86% 100% 100% 94% 95% 95% 81%
Sales Growth %
40.9% 14.3% 2.1% -85.4% 11.1% 4.6% 3.7% 0.0% 6.9% 0.0% 15.4% 24.1% -35.8% 1.6% 8.7% 22.5% 4.7% -7.7% 3.1%
Unit Growth %
4.1% 6.6% 6.4% -73.5% -0.1% -2.6% -2.1% -1.6% -2.1% -2.0% 11.4% 7.3% -34.9% -3.5% 4.0% 19.4% 12.2% -5.2% 2.9%
SERVPRO
Contact: Phone: E-Mail: Web site: Franchise Expansion 800-826-9586 franchisesales@servpronet.com www.servpro.com
# 75 TOP 200
Sharkeys Cuts for Kids

Contact: Phone: E-Mail: Web site: Scott Sharkey 203-637-8911 Info@SharkeysCutsForKids.com www.SharkeysCutsForKids.com
# 457 TOP 200
Founded in 1967, the SERVPRO Franchise System is a national leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPROs network of more than 1,600 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with insurance companies, commercial clients and individual homeowners.
Sharkeys has become the most innovative and entertaining salon for both boys and girls ages 0-14 throughout the world. Our proven business model(s) feature lower than average royalties and multiple revenue streams, giving you the best opportunity for success! With global commitments for over 235 salons throughout the United States, Canada and Europe, exclusive territories and markets are still available. Franchise price of $89,995, and be open within 60-90 days!
TM
Rank
189 190 191 192 193 194 195 196 197 198 199 200
Franchise Concept
Mr. Rooter Wingate by Wyndham Tuffy/Car-X Corner Bakery Caf Schlotzskys Deli JAN-PRO Microtel Inn & Suites Charleys Grilled Subs Houlihans Sport Clips Sonnys Real Pit Bar-B-Q Play It Again Sports
Parent Company
The Dwyer Group Wyndham Worldwide Corporation Tuffy Associates Corp. Roark Capital Group FOCUS Brands, Inc. JAN-PRO Franchising International, Inc. Wyndham Worldwide Corporation Gosh Enterprises, Inc. Houlihan's Restaurants, Inc. Sport Clips, Inc. Sonny's Franchise Company Winmark Corporation

265 265* 265 261 255 250 250* 250 245 244 243 241
Domestic Units
264 158 379 129 337 10,646 300 394 85 841 126 288
Intl Units
95 4 0 0 15 34 16 58 0 0 0 37
Total Units
359 162 379 129 352 10,680 316 452 85 841 126 325
Percent Franchised
100% 100% 89% 20% 89% 100% 100% 92% 61% 97% 92% 100%
Sales Growth %
6.9% 6.0% -1.2% 5.6% 2.1% 13.6% 6.4% 7.7% -4.4% 22.0% 2.1% 2.1%
Unit Growth %
-6.8% -1.8% -2.6% 9.3% 0.3% 3.3% 0.0% 7.1% -4.5% 8.7% -1.6% -0.6%
The Maids
Contact: Phone: E-Mail: Web site: Ronn Cordova 800-843-6243 RCordova@maids.com www.themaidsfranchise.com
# 266 TOP 200
Valvoline Instant Oil Change

Contact: Phone: E-Mail: Web site: Gayle McMillin 800-211-8778 lgmcmillin@ashland.com www.viocfranchise.com
# 117 TOP 200
Distinguished as the number one residential cleaning franchise by Entrepreneur magazine, and number one in franchisee satisfaction by the Franchise Business Review, The Maids is the quality leader in the industry. Benefit from a time-tested system and business model based on leading-edge technology, and the most comprehensive package of training, support and exclusive territory in the industry. Build a great business and achieve the lifestyle you desire, without working nights, weekends or holidays.
With more than 860 service centers in 41 states, Valvoline Instant Oil Change still has plenty of room to grow. More than 260 of our stores are company-owned, so our franchisees benefit from our real-world experience in ways other franchisors cannot match. We can help you identify the right number of stores and the right locations for your selected market. Contact us today.
Top 200 Methodology
About the Research
How we ranked the Top 200 brands (plus 300 more this year)
he Franchise Times Top 200 is an annual ranking of the 200 largest franchise systems in the U.S. by global systemwide sales, based on the previous years performance. This year, we also ranked the next 300 systems for a total of 500. We use a combination of companies voluntary reports and publicly available data, including the franchises most recent franchise disclosure documents and Securities and Exchange Commission filings. To qualify, a company must be a legal, U.S. franchise. Franchisees must own at least 15 percent of the companys total units. The company must also be based in the United States, or have at least 15 percent of their total units in the U.S. Systemwide sales is defined as the total sales for both franchise and company units. Those sales figures should represent sales to customers, and not corporate sales to franchisees or prospective
franchisees, such as royalty revenue or franchise fees. Other revenue not directly related to franchising should also not be included. If two companies reported the same systemwide sales, the higher ranking is given to the company with the most units. Preference is also given to companies that voluntarily report their systemwide sales, rather than those companies for which we must estimate the sales figures. Franchise Times estimated revenue for hotels is based on a formula multiplying the chains revenue per available room (RevPar) by the number of rooms and the number of days in the year. The estimate is reduced a certain percentage if the chain opened units during the year, to reflect that some of its locations werent open the full year. It is increased a certain percentage if it closed units during the year, to account for locations open
part of the year that were later shut down. RevPar comes from the company, or from industry estimates. We estimate real estate companies based on 2.5 percent of their reported sales volume. Real estate companies report sales based on total volume of homes sold. So if a home is sold for $200,000, it would be listed as $200,000 in revenue. FTs estimate would count $5,000 in revenue earned as a commission from the sale. We estimate travel agencies based on 12.5 percent of their total sales volume. Like real estate companies, travel agencies report sales volume based on the value of the vacations sold, rather than their commissions from sales.
For more information on the Franchise Times Top 200, contact Jonathan Maze at jmaze@ franchisetimes.com.
Double Digits continued from 3

79 percent of the locations of Top 200 brands were operated by franchisees. Last year, franchisees owned 88 percent. In other words, the company-owned unit count was cut nearly in half, from 21 percent to 12 percent. Much of this is due to refranchising, or the sale of company-owned units to franchisees. Between 1999 and 2006, the number of company-owned units grew by 16 percent. But since the end of 2006, company unit count on the Top 200 has plunged 22.4 percent as franchisors shed 16,671 locations. Numerous companies on our rank-
ing, especially restaurants, have engaged in some form of refranchising, including McDonalds, KFC, Burger King, Pizza Hut, Taco Bell, Jack in the Box and Applebees. McDonalds company-owned unit count has declined by 5 percent over the past five years, by 1,731 restaurants. Jack in the Box sold off 641 units in that time, while Applebees owner, DineEquity, shed 339 units, according to information from Piper Jaffray. A few companies have been bucking this trend: Panera Bread (No. 33), Buffalo Wild Wings (No. 52) and Five Guys (No. 83) have all purchased franchisees recently. Those companies profit
margins are making operations more desirable for the franchisor. Read on for all the ins and outs of this years Franchise Times Top 200, plus 300 more.
Articles by Jonathan Maze Research by Matt Haskin and Abbi Nawrocki
The Next 300
Voting with their Feet
Pizza Ranch is one standout among rankings next 300 entrants
heres little doubt that Pizza Ranch played a prominent role in the presidential campaign, making its story stand out from the Next 300 brands on our ranking. Last year, as campaigning intensified for the Iowa caucuses that were held January 4, nearly every GOP candidate appeared at gatherings at Pizza Ranch locations around the state. Rick Santorum, who would eventually lose to Mitt Romney in Iowa by eight votes, once drew a crowd of 400 to one location. (Pizza Ranch says its restaurants arent just limited to Republicans.)
But did the caucuses play a role in the growing success of Pizza Ranch, the 170unit chain based in little Orange City, Iowa? Not really, at least according to Jon Moss, the chains chief operating officer. I dont think it had any effect on sales or traffic at all, Moss said. I personally think the media decided to make a bigger deal out of it than it was. On a practical level, Moss noted three things drew candidates to Pizza Ranch locations: First, the company has 72 restaurants spread across Iowa, so theyre everywhere. Second, each location has
a community room, which is perfect for a campaign stop, and is small enough that 50 people can seem like a crowd. Third: Former Arkansas Gov. Mike Huckabee won the 2008 caucuses after campaigning in Pizza Ranches. The 2012 candidates were playing copycat. Wed suspect one more thing draws Republicans: Pizza Ranchs mission and vision statements, which were drawn up in 2004 to ref lect founder Adrie Groenewegs Christian beliefs and values. Regardless, Pizza Ranchs ascendancy in the political world has coincided with its rise as a regional Midwestern pizza
The Next 300
chain, and its rise up seven spots to No. 244. The chain also has done it by bucking a number of trends in the restaurant industry. For one thing, it has succeeded despite operating in the hypercompetitive pizza sector, and has done so by offering dine-in options at a time when most chains go the delivery route. Moss believes thats part of the chains appeal in its core markets, smaller towns and outer suburbs, where there are few dine-in options but still a demand for eatout-pizza. The pizza category has abandoned family dining, Moss said. Were filling the void that our competition created when they went solely with delivery. Eight years ago, the company made a key decision to shift its focus more
Pizza Ranch continued on 44
Top 200 Unit Growth

Franchise Concept
7-Eleven Subway McDonalds KFC Dominos Pizza JAN-PRO Pizza Hut GNC Hertz Burger King
Top 200 Unit Growth %

Franchise Concept
Planet Fitness Five Guys Firehouse Subs Doubletree by Hilton Paul Davis Restoration Jimmy Johns Anytime Fitness Massage Envy Jersey Mikes Subs Buffalo Wild Wings Grill & Bar
Units Growth
4,430 1,961 773 548 391 346 315 303 299 261
Units Growth
30.9% 27.3% 19.4% 19.1% 17.6% 17.5% 14.4% 13.1% 12.2% 11.6%
Re-Sale Opportunities
Available in Select Markets!
Your AlphaGraphics Opportunity Awaits

The Marketing Communications Leader!
Work in a professional environment Be involved in your local community Increase your quality of life Control your own future Experience high income potential Enjoy a B2B opportunity
Eight years ago I left the corporate world to own an AlphaGraphics Business Center. I made the right decision.
Grant Richey Bountiful, Utah
Discover your potential today, Call 800.528.4885 or email us at opportunity@alphagraphics.com.
Learn the details and more at: www.alphagraphicsfranchise.com
The Next 300 Franchise Chains by Worldwide Sales
The Next 300

Rank
201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230
Rank
231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262
Franchise Concept
Cosi Petland ColorTyme Precision Tune Auto Care The Original Pancake House Godfathers Pizza Taco Time Express Oil Change and Service Center BrightStar Care U-Save Auto Rental Granite Transformations Marcos Pizza Foxs Pizza Den Pizza Ranch Donatos Pizza Hotel Indigo Big Boy Grease Monkey Truly Nolen Pest Control Steamatic Blimpie Subs & Salads CleanNet USA Hobbytown USA Togos Sandwiches Senior Helpers Gattis Pizza Pizza Inn Penn Station East Coast Subs Tropical Smoothie Caf Mazzios Italian Eatery LaRosas Quaker Steak & Lube

169* 167* 162 161 158 157 152 152 150 150 149 149 148 147 146 145* 142* 141 140 140 137 137 137 136 135 135 134 133 132 131 129 129
Total Units
136 134 216 340 116 630 292 187 245 158 166 278 290 164 156 39 129 254 253 373 739 2,874 160 241 294 129 291 239 309 160 65 47
Percent Franchised
41% 95% 100% 90% 99% 96% 96% 59% 100% 100% 99% 100% 100% 99% 67% 100% 84% 100% 72% 100% 99% 100% 100% 98% 100% 84% 99% 99% 100% 59% 78% 77%
Franchise Concept
Baymont Inn & Suites Fuddruckers Labor Finders Budget Blinds The Melting Pot Old Chicago Allegra Marketing-Print-Mail Cinnabon Two Men and A Truck Huddle House Restaurants PostNet Raising Canes Chicken Fingers Fazolis Restaurants Peter Piper Pizza Certa ProPainters Brueggers Bagels Smoothie King Right At Home Griswold Home Care Rodeway Inn The HoneyBaked Ham Co. and Caf Once Upon A Child Cost Cutters Beef O Bradys Rainbow International Restoration & Cleaning AmericInn CruiseOne Molly Maid Wolfgang Puck Worldwide The Cleaning Authority

240* 239* 235 235 234 230* 230 229 228 227 216 215 207 207 206 205 201 201 201 200* 198 195 194 194 193 190* 185 176 174 171
Total Units
259 178 184 933 142 96 302 931 220 395 745 119 218 135 321 301 607 244 152 391 444 247 773 210 414 218 760 621 73 177
Percent Franchised
100% 68% 100% 100% 97% 38% 100% 99% 100% 96% 100% 25% 42% 75% 100% 35% 100% 100% 93% 100% 41% 100% 55% 99% 100% 100% 100% 100% 96% 99%
Rank
263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293
Franchise Concept
AIA Corporation PIP Printing & Document Services First Choice Hair Cutters The Maids Pak Mail Knights Inn Glass Doctor Wild Birds Unlimited Ziebart Huntington Learning Center Villa Pizza/Villa Fresh Italian Kitchen Martinizing Dry Cleaning Interstate All Battery Center Sandler Training Hawthorn Suites by Wyndham Kwik Kopy Printing Western Sizzlin Hot Stuff Foods Smashburger PuroClean Christian Brothers Automotive Sirloin Stockade Weed Man Ritas Italian Ice Vanguard Cleaning Systems Comet Cleaners Certified Restoration Drycleaning Network (CRDN) Nathans Famous Great Harvest Bread Co. Yogurtland Genghis Grill The Mongolian Stir Fry

127 127 126 126 125 125* 125 124 124 122* 121 120* 120 120 120* 120 119* 118* 115 114 111 110 109 109 105 104 104 103 102 101 100
Total Units
231 110 449 1,175 422 349 189 275 411 262 247 459 240 237 74 207 94 857 142 271 94 56 434 551 2,440 246 151 302 231 169 90
Percent Franchised
100% 100% 43% 98% 100% 100% 100% 100% 97% 89% 43% 100% 88% 100% 100% 100% 95% 100% 58% 100% 97% 98% 91% 100% 100% 100% 100% 98% 100% 96% 39%
Rank
294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324
Franchise Concept
COIT Carvel Ice Cream Kiddie Academy Jazzercise Estrella Insurance Menchies Frozen Yogurt Link Staffing Services Black Bear Diner 1-800-Got Junk? Lawn Doctor The Learning Experience Relax The Back EmbroidMe The Greene Turtle Transworld Business Advisors Goin Postal Aire Serv Which Wich Superior Sandwiches El Chico Cafe BDs Mongolian Grill Golden Chick Cheeburger! Cheeburger! Wahoos Fish Taco Newks Express Caf SpeeDee Oil Change & Tune Up Lennys Sub Shop Rosatis Pizza Pop-A-Lock City Wide Franchise Co. Homewatch Caregivers Freddys Frozen Custard & Steakburgers

100 99* 98 97 97 96 94 93 92 87 85 83 82 82 81 81 79 78 77 76 75 75* 75 75 74* 73 72 71* 71 71 70
Total Units
47 404 98 7,741 48 147 52 50 177 460 96 98 377 29 64 272 185 130 58 34 99 68 62 45 140 152 108 165 31 192 61
Percent Franchised
79% 97% 98% 100% 100% 97% 87% 96% 84% 100% 86% 100% 100% 59% 100% 100% 100% 99% 31% 56% 96% 96% 47% 84% 96% 29% 88% 100% 97% 98% 85%
Rank
325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355
Franchise Concept
Suburban Signs Now Fatburger Shakeys Pizza Saladworks Yogi Bears Jellystone Parks Fitness Together Complete Nutrition Huhot Mongolian Grills Red Hot & Blue Mr. Electric Coltons Steak House & Grill TCBY ABC Seamless Maid Brigade Cousins Subs Studio 6 Planet Beach Camp Bow Wow Grandys MainStay Suites Dream Home Care Assistance Biggby Coffee Great Steak & Potato Company Fiesta Auto Insurance & Tax Service Mr. Handyman Clintar Landscape Management Twin Peaks Restaurants Transmission USA/Milex Complete Auto Care Port of Subs

70* 70 70 69 68 68 67 65 65 65 65 63 62 62 61 61 60* 58 58 57 55* 55* 55 54 53 52 50 50 50 50 48
Total Units
62 183 114 63 99 77 279 139 42 24 226 26 570 112 498 143 66 292 114 64 42 5 68 126 135 131 229 22 18 135 140
Percent Franchised
100% 100% 97% 60% 97% 99% 100% 87% 88% 71% 100% 100% 100% 92% 100% 89% 41% 100% 99% 97% 100% 100% 79% 100% 99% 100% 100% 100% 56% 99% 81%
Rank
356 357 358 359 360 361 362 363 364 365 366 367 368 369 370 371 372 373 374 375 376 377 378 379 380 381 382 383 384 385 386
Franchise Concept
The Egg and I Hurricane Grill And Wings Mad Science Premier Rental-Purchase Capriottis Sandwich Shop Craters & Freighters LivHome Yesco Montana Mikes Ben & Jerrys Massage Heights Goodcents Deli Fresh Subs Magicuts Fish Window Cleaning Service Anago Cleaning Systems Rooter-Man Pizza Patron Kilwins Chocolates Robeks Premium Fruit Smoothies Max Muscle Sports Nutrition Elements Therapeutic Massage Orange Leaf Frozen Yogurt Mr. Appliance GolfTEC LA Boxing Sarpinos Pizzeria Rib City Mathnasium Learning Centers Wings Over Archadeck Costa Vida

48 48 46* 45 45 45 44 43 43 42* 42 41 40 40 40 40 40 40 39 38* 38 37 36 35 35 34* 34 33 33* 31 31
Total Units
50 46 162 64 74 64 19 45 29 330 74 100 215 225 2,240 457 188 84 120 152 83 125 160 151 65 36 29 345 28 56 39
Percent Franchised
84% 91% 100% 100% 93% 100% 26% 18% 100% 87% 96% 96% 39% 100% 100% 99% 48% 96% 100% 100% 100% 90% 100% 78% 100% 100% 55% 99% 75% 100% 79%
Rank
387 388 389 390 391 392 393 394 395 396 397 398 399 400 401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 416 417
Franchise Concept
Fastrackids Double Daves Pizzaworks Parable Home2 Suites by Hilton Careers USA ZIPS Dry Cleaners BuildingStars Pro Cuts Intero Real Estate Services Color Me Mine Rocky Mountain Chocolate Factory Real Property Management Speedpro Imaging Surf City Squeeze Cruise Holidays International Handyman Matters Nestle Toll House Caf Erbert & Gerberts Sandwich Shop Natures Table Cafe Music Go Round Coffee Beanery Always Best Care Senior Services OpenWorks Russos Forever Yogurt Tutor Doctor Breadsmith Juice It Up! School Of Rock Scooters Coffee House Red Mango

30 30 30 30* 30 30 30 29 29 29 29 28 28 28 27 27* 26 26 25 25 25 25 24 24 23 22 22 21 21 21 21*
Total Units
271 42 39 10 4 30 391 152 58 139 355 197 130 132 217 120 109 52 76 34 96 166 321 32 17 292 36 86 77 100 122
Percent Franchised
100% 95% 100% 100% 75% 97% 99% 97% 72% 97% 97% 99% 100% 98% 98% 100% 99% 98% 95% 100% 98% 100% 98% 84% 71% 99% 94% 97% 71% 76% 98%
THE SANDWICH REVOLUTION!
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JIMMYJOHNS.COM
2008 JIMMY JOHNS FRANCHISE, LLC LLC ALL RIGHTS 2011 JIMMY JOHNS FRANCHISE, RIGHTSRESERVED. RESERVED.
Rank
418 419 420 421 422 423 424 425 426 427 428 429 430 431 432 433 434 435 436 437 438 439 440 441 442 443 444 445 446 447 448
Franchise Concept
Kolache Factory Muscle Maker Grill East Coast Wings & Grill Window Gang Spring-Green Lawn Care College Nannies & Tutors Milios Sandwiches Mooyah Burgers Fries & Shakes Eriks DeliCafe Alternative Board (TAB) City Looks Caring Senior Service Pizza Fusion Sky Zone I9 Sports Honest-1 Auto Care Maui Wowi Hawaiian Coffees & Smoothies Town Money Saver Closet & Storage Concepts Assisting Hands Home Care Outdoor Lighting Perspectives Beauty Supply Outlet Nrgize Lifestyle Cafe Shelf Genie Flip Flop Shops Rotolos Pizzeria Paciugo Lamars Donuts Caf Yumm! Oxi Fresh Carpet Cleaning VooDoo BBQ & Grill

20 20 20 20 19* 18 18* 18 18 18 17 17 16 16 16 15 15* 15 15 15 15 15 14 14 14 13 13* 12 12 12 12
Total Units
42 45 23 211 93 80 45 38 31 130 20 40 20 19 126 26 225 42 12 42 43 15 103 119 59 20 37 27 11 230 13
Percent Franchised
50% 98% 96% 97% 77% 100% 29% 92% 94% 96% 90% 80% 100% 79% 99% 100% 100% 100% 75% 95% 100% 100% 96% 83% 100% 40% 97% 74% 82% 98% 77%
Rank
449 450 451 452 453 454 455 456 457 458 459 460 461 462 463 464 465 466 467 468 469 470 471 472 473 474 475 476 477 478 479 480
Franchise Concept
Seniors Helping Seniors 1-800-DryClean Coyote Canyon Samurai Sams Teriyaki Grill Corporate Caterers ACFN ASP Pool and Spa Five Star Painting Sharkeys Cuts for Kids European Wax Center Chyten Celluland AutoQual Hut No. 8 Fetch! Pet Care 1-800-Water Damage Blue Coast Burrito Ling & Louies Asian Bar & Grill Creative Colors International Stroller Strides Ranch 1 Heits Commercial Cleaning Dryer Vent Wizard The Beef Jerky Outlet LED Source Frullati Cafe Mosquito Squad 101 Mobility Mint Condition ProTect Painters Tint World Grout Doctor

12 12 11 11 11 11 11 11 11 10 10 10 10 10 10 10 10 9 9 9 8 8 8 8 8 8 8 7 7 7 6 6*
Total Units
169 105 5 44 13 185 83 98 40 340 40 16 45 25 159 69 13 6 88 305 19 166 60 12 11 34 104 10 206 36 13 75
Percent Franchised
99% 100% 100% 95% 77% 100% 100% 98% 100% 98% 93% 81% 100% 96% 96% 99% 46% 83% 77% 99% 100% 100% 100% 67% 91% 100% 100% 90% 100% 100% 100% 100%
Rank
481 482 483 484 485 486 487 488 489 490 491 492
Franchise Concept
Billboard Connection Friendly Computers Murphy Business & Financial Renters Warehouse Soccer Shots Age Advantage Home Care Johnnies Pizza Mainstream Boutique Vs Barbershop Big Frog Custom T-Shirts Plan Ahead Events Maidpro

6 6 5 5 5 5 5 5 5 5 4 4
Total Units
95 52 123 7 100 7 15 19 15 41 74 133
Percent Franchised
100% 98% 100% 71% 93% 86% 93% 95% 80% 100% 100% 99%
Rank
493 494 495 496 497 498 499 500
Franchise Concept
The Joint The Chiropratic Place Roosters Mens Grooming Goldfish Swim School Alta Mere Jantize America Squeegee Squad Aero Colours 360Clean

4 4 3 3 3 3* 3 3
Total Units
31 42 3 13 252 22 36 39
Percent Franchised
97% 100% 67% 100% 100% 95% 100% 100%
2012 Firehouse Subs
#1 Brand in Sandwich Category of Nations Restaurant News Consumer Picks Edition #1 in Franchise Business Reviews 2012 Food Franchisee Satisfaction Awards #1 by Technomic in Taste and Flavor of Food
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Top Automotive
Zooming Up
Top Automotive
Franchise Concept
Hertz Midas Jiffy Lube J.D. Byrider Big O Tires CARSTAR Valvoline Instant Oil Change Meineke Car Care Centers AAMCO Transmissions MAACO Collision Repair & Auto Painting Tuffy/Car-X Precision Tune Auto Care Express Oil Change and Service Center U-Save Auto Rental Grease Monkey Glass Doctor Ziebart Christian Brothers Automotive
Hertz makes biggest move

11,850 1,503 1,413 777 731 597 572 486 445 435 265 161 152 150 141 125 124 111
Total Units
8,817 2,208 1,978 138 439 395 820 947 773 458 379 340 187 158 254 189 411 94
Domestic Units
5,115 1,279 1,935 138 439 245 820 871 773 427 379 260 187 135 189 189 100 94
Foreign Units
3,702 929 43 0 0 150 0 76 0 31 0 80 0 23 65 0 311 0
oon there will be only one car-rental company, and it will be called Hertz. OK, thats not truethe Sherman Antitrust Act preventing monopolies still exists, as far as we know. But it sure seems that way. In August, well after this list was compiled, the No. 8 franchise made another run at buying Dollar-Thrifty Automotive Group, a deal it first attempted in 2010 that the latter companys shareholders later rejected. But Hertz was moving even before that deal was completed. Buoyed by growth in auto and equipment rentals, the Park Ridge, New Jersey-based company was the biggest mover on the Top 10, moving from No. 11 on the ranking to No. 8. The improvement came thanks to 8.9 percent sales growth, including unit growth of 3.5 percent. The company grew despite weakness in Europe, and was the beneficiary of strong travel trends. Many of its fellow companies in our automotive segment werent so fortunate. Some of the companies on our ranking saw sales declines, and most of them saw a reduction in the number of locations. Auto-service companies, which dominate this list, have had a strange few years. They generally ran counter to the recession, growing in 2009 and 2010 as new-car sales hit historic lows, cars on the road aged and demand for service on those vehicles grew. But auto sales started picking up in 2010 and grew 12 percent last year, according to federal statistics. Sales at auto parts companies were more mixed, growing 5 percent. Several auto companies on our ranking reflected that growth, including No. 96 J.D. Byrider (5.1 percent sales growth), No. 113 Carstar (5.7 percent sales growth) and No. 133 Meineke (4.6 percent). Still, of the auto companies in our ranking, only two, Hertz and J.D. Byrider, reported a decline in unit count.
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Top Business Services
A Temporary Boost
Top Business Services

Franchise Concept
Express Employment Professionals Valpak Direct Marketing Spherion Staffing Snelling Labor Finders AIA Corporation Sandler Training Link Staffing Services

2,202 382 317 268 235 127 120 94
Total Units
571 165 148 144 184 231 237 52
Domestic Units
525 157 148 144 184 231 172 52
Foreign Units
46 8 0 0 0 0 65 0
ew industries have enjoyed quite as much post-recessionary success as the temporary employment sector. Employers were wary of taking on full-time workers after the Great Recession, but many still had work to be done. According to the American Staffing Association, temporary-help services accounted for 91 percent of total nonfarm job growth between June 2009 and June 2011. This helps explain why No. 49 Express Employment Professionals sales grew 15.9 percent last year, helping the Oklahoma City-based company move up three spots from the previous years ranking. Or why sales at No. 188 Snelling (making its debut), based in Dallas, grew 3.1 percent. Wed imagine that Spherion Staffing grew, too, but its numbers are skewed. The Boston-based company last year was acquired by the Dutch firm Randstad, which removed all of Spherions company-owned units from sales calculation. Thus, it fell from No. 48 to No. 173.
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Top Cleaning Services
Cleaning Time
Top Cleaning Services

Franchise Concept
ServiceMaster Clean SERVPRO Disaster Kleenup International Jani-King Paul Davis Restoration Stanley Steemer Coverall Health-Based Cleaning System JAN-PRO Rainbow International Restoration & Cleaning Molly Maid The Cleaning Authority Steamatic CleanNet USA The Maids PuroClean Vanguard Cleaning Systems Comet Cleaners Certified Restoration Drycleaning Network COIT
Year of disasters helps sector

1,880 1,236 1,139 680 550 427 345 250 193 176 171 140 137 126 114 105 104 104 100
Total Units
4,847 1,615 234 11,170 294 286 9,137 10,680 414 621 177 373 2,874 1,175 271 2,440 246 151 47
Domestic Units
3,038 1,613 192 8,969 294 286 8,083 10,646 297 440 175 273 2,874 1,143 252 2,247 235 130 46
Foreign Units
1,809 2 42 2,201 0 0 1,054 34 117 181 2 100 0 32 19 193 11 21 1
he world must have been really dirty in 2011, which could help explain the success of cleaning services last year. The nine cleaning service companies on the Top 200 averaged sales growth of 7.8 percent. And most of them, as youd expect, moved up the list. Disaster restoration companies in particular had a good year. Servpro, the Gallatin, Tennessee-based chain, reported 10.3 percent sales growth last year and moved up to No. 75 on our ranking. Right behind was Wood Dale, Illinois-based Disaster Kleenup International, whose 11.1 percent sales growth helped it move up to No. 78. It doesnt take much thought to understand why all those companies did so well: According to the National Oceanic and Atmospheric Administration, or NOAA, there were 14 billion-dollar disasters last year. That included tornadoes in the Midwest and Southeast in April and May, big blizzards in January and flooding in the Upper Midwest. There are four general cleaning service sub-sectors: disaster restoration, commercial janitorial services, carpet cleaning and maid services. Memphis-based ServiceMaster Clean operates in three of those sectorsall but maid servicesand last year reported 4.9 percent sales growth and fell one spot on the ranking to No. 59. Still, its the largest cleaning services franchise in the country. Several companies operate in the janitorial sector, which has huge numbers of territories with small unit volumes. This sector has been the subject of lawsuits stating their businesses have been misclassified as franchiseswhen, the suits claim, franchisees are treated like employees. Still, in the wake of high unemployment, these franchises are doing well. Addison, Texas-based Jani-King, No. 107, is the largest. Its sales grew 5.1 percent last year. Alpharetta, Georgia-based JanPro was the fastest growing, with sales growth of 13.6 percent that took the company into the Top 200 at No. 194. Sales at No. 165 Coverall, based in Deerfield Beach, Florida, grew 7.4 percent.
Top Health/Medical & Home Services
Better with Age
Top Health/Medical
Franchise Concept
Health Mart Home Instead Senior Care Interim HealthCare Comfort Keepers Right At Home Griswold Home Care BrightStar Care Senior Helpers
More seniors = more services

7,050 790 740 352 201 201 150 135
Total Units
2,941 950 326 701 244 152 245 294
Domestic Units
2,941 609 326 635 241 152 243 285
Foreign Units
0 341 0 66 3 0 2 9
enior services are booming, and everyone points to demographics to explain why. Mostly, they point to this statistic: The over-85 population is the fastest-growing group in the country. Or this one: The number of people over 65 will grow from 13 percent of the population to 20 percent by 2013. These are telling numbers, to be sure, but they dont fully explain why Omaha-based Home Instead Senior Care (No. 95, up from 102 last year), Dayton, Ohio-based Comfort Keepers (No. 163, up from 167) or Omaha-based Right At Home (No. 218, up from 227) keep flying up our ranking of the largest franchise systems. Instead, the franchises are growing because they satisfy a basic need. People are fiercely independent, and that doesnt change when we age. Studies have routinely found that 90 percent or more of seniors fear losing their independence. In short: We dont want to go to a nursing home. Study after study shows that the vast majority want to age and live at home, said Jeff Huber, president of Home Instead. People have a fierce desire to stay home. Still, the at-home care franchises have generally emerged only within the past 20 yearsHome Instead, for instance, started 19 years ago; Comfort Keepers in 1997; Right at Home in 1995. Whats changed, Huber said, is that people are busier now. Seniors today have fewer children than did their parents. The children live far away. They dont have the time, or the capability, to take care of their parents daily needs. Its a faster-paced world today, Huber said. Theres a lot
of pressure on people from a lot of different fronts: kids, jobs. Thats a lot of stress. Its a phenomenon that is not limited to the U.S. Home Instead, the largest at-home care franchise, saw sales grow 13.2 percent last year in part because it has been the most aggressive company of its kind in international markets. Thirty-six percent of its units are in other countries, including Japan and Europe, where the population is aging just as rapidly, if not more so. And we spoke with Huber just after his recent trip to Chile, where the company hopes to open units. The aging phenomenon is going on all around the world, he said. The basic need is the same. As those demographics suggest, the at-home senior care market isnt going to fade away anytime soon.
Home Sweet Home
Top Home Services

Franchise Concept
Roto-Rooter Linc Network One Hour Heating & Air Conditioning Mr. Rooter Truly Nolen Pest Control Weed Man
One Hour leads pack, up 17%

708 519 355 265 140 109
Total Units
554 152 280 359 253 434
Domestic Units
521 136 275 264 85 261
Foreign Units
33 16 5 95 168 173
his could be the beginning of a good decade for the homeservices sector, especially HVAC contractors and plumbing franchises. The U.S. Bureau of Labor Statistics expects that demand for such contractors could increase 34 percent between 2010 and 2020 as the housing stock ages and the need for plumbers and
Home Sweet Home continued on 41
Top Hotel/Travel
Well Traveled
Top Hotel/Travel
Franchise Concept
Marriott Hotels, Resorts & Suites Hilton Hotels & Resorts Sheraton Holiday Inn Hotels & Resorts Hyatt Hampton Inn & Suites Holiday Inn Express Courtyard Comfort Inn & Suites Crowne Plaza Hotels & Resorts Radisson Hotels Westin InterContinental Hotels & Resorts Residence Inn Renaissance Hilton Garden Inn Doubletree by Hilton Embassy Suites Ramada Quality Inn & Suites Days Inn La Quinta Inn & Suites Super 8 Fairfield Inn Motel 6 Homewood Suites by Hilton Springhill Suites
Revenue per room rises nicely

8,300 7,200 5,600 5,390 5,300 4,700 4,300 3,750 3,550 2,800 2,775 2,750 2,650 2,400 2,100 1,950 1,900 1,900 1,700 1,650 1,600 1,550 1,425 1,250 925 925 800
Total Units
555 555 418 1,233 460 1,869 2,114 913 2,581 387 417 188 169 617 154 545 306 213 845 1,417 1,864 816 2,249 680 1,028 314 287
Domestic Units
353 251 204 809 350 1,802 1,874 805 2,015 188 106 118 52 597 80 496 244 204 494 1,047 1,657 810 1,828 667 1,009 303 285
Foreign Units
202 304 214 424 110 67 240 108 566 199 311 70 117 20 74 49 62 9 351 370 207 6 421 13 19 11 2
eople got out of their houses a lot more in 2011, either for business or pleasure, and that was a bonus for the travel industry. According to STR, a Hendersonville, Tennessee-based hotelresearch firm, demand for hotels grew 5 percent last year while supply was relatively flat. The result: Industry occupancy rose 4.4 percent. Hotel rates grew 3.7 percent. And revenue per available rooma key industry statisticrose 8.2 percent. Total tourism spending increased 3.5 percent last year, according to the U.S. Department of Commerce. That demand was also felt worldwide, and hotel chains saw substantial growth as a result. The 43 hotel and travel companies on our Top 200 averaged 6.7 percent sales growth. Many of them had really good years. Westin, owned by Stamford, Connecticut-based Starwood Hotels, saw its revenue grow 19.6 percent, to $2.75 billion. Its now the No. 39-ranked company on our list. No. 37 Crowne Plaza Hotels, owned by Salt Lake City, Utahbased Intercontinental Hotels Group, had sales growth of 16.7 percent. It moved up five spots on our ranking. And Doubletree by Hilton, based in McLean, Virginia, shot up eight spots to No. 57, with 18.8 percent sales growth. Townplace Suites, the extended-stay concept owned by Bethesda, Maryland-based Marriott, moved up to No. 146 thanks to its 13.3 percent sales growth. All those hotels tend to cater toward upper-middle-end customers or higher. Indeed, for the most part, it appears that higher-priced hotels performed better last year, buoyed perhaps by an economy that continues to favor higher-end earners while business travel continues to pick up. Lower-priced hotels, meanwhile, lagged behind, but still grew. Carrolton, Texas-based Motel 6 (No. 85) saw 2.3 percent sales growth. No. 131 Econo Lodge, owned by Choice, grew 3.2 percent. No. 154 Red Roof Inn, based in Columbus, Ohio, reported a 7.1 percent sales increase. There was little change among the largest hotel chains. Marriott Hotels, with $8.3 billion in sales, was No. 11, having fallen out of the top 10 despite 3.8 percent sales growth. Hilton Hotels is the second largest hotel chain, at No. 13 with $7.2 billion in sales. Its sales rose 2.9 percent in 2011.
Top Hotel/Travel continued on 36

Top Hotel/Travel
Top Hotel/Travel continued from 35

Franchise Concept
Country Inn & Suites Four Points Sheraton Wyndham Hotels & Resorts Clarion Hotels Staybridge Suites Howard Johnson Econo Lodge Candlewood Suites Towneplace Suites Sleep Inn & Suites Red Roof Inn
Franchise Concept Foreign Units

31 53 25 138 5 149 75 0 1 10 0 Travelodge Travel Leaders Results! Travel Wingate by Wyndham Microtel Inn & Suites Baymont Inn & Suites Rodeway Inn AmericInn CruiseOne Hotel Indigo Knights Inn Hawthorn Suites by Wyndham

365 305 290 265 250 240 200 190 185 145 125 120
Total Units
440 371 653 162 316 259 391 218 760 39 349 74
Domestic Units
346 371 653 158 300 258 388 218 758 33 330 73
Foreign Units
94 0 0 4 16 1 3 0 2 6 19 1

750 700 650 600 520 500 490 485 425 410 375
Total Units
484 161 75 327 179 451 872 285 201 404 342
Domestic Units
453 108 50 189 174 302 797 285 200 394 342
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Top Personal Care Services
No Couch Potatoes
Top Personal Care Services

Franchise Concept
H&R Block Tax Services Curves Golds Gym Great Clips Massage Envy SuperCuts Jenny Craig Planet Fitness Goddard School (The) Fantastic Sams Hair Salons Anytime Fitness Primrose Schools Snap Fitness Liberty Tax Service Sylvan Learning Centers Sport Clips Two Men and A Truck Certa ProPainters Cost Cutters First Choice Hair Cutters Huntington Learning Center Martinizing Dry Cleaning Kiddie Academy Jazzercise Estrella Insurance
Fitness franchises bulk up

4,950 1,064 978 864 804 659 570 520 460 444 365 342 334 334 277 244 228 206 194 126 122 120 98 97 97
Total Units
12,776 7,320 701 3,086 742 2,413 743 508 381 1,213 1,789 243 1,233 4,111 833 841 220 321 773 449 262 459 98 7,741 48
Domestic Units
11,068 3,547 461 3,016 742 2,184 576 508 381 1,204 1,592 243 1,070 3,828 733 841 200 296 773 81 262 229 98 6,724 48
Foreign Units
1,708 3,773 240 70 0 229 167 0 0 9 197 0 163 283 100 0 20 25 0 368 0 230 0 1,017 0
eople are still taking care of themselves. Theyre getting their hair styled. Theyre joining the gym. And theyre still getting massages. The personal-services sector, a list in which we include fitness chains, tax preparation franchises, hair-care salons and massage companies, is booming. Three of the 10 fastest growing franchises by sales volume are in the personal-services sector, including two always-open fitness franchises based in Minnesota: Snap Fitness, whose 40.9 percent sales growth last year was tops on our ranking and enough to take it to No. 170 on the Top 200, and No. 159 Anytime Fitness, whose sales grew 28.2 percent, the fourth fastest. (See related stories on page 20 .) The fitness industry had a good year in 2011, as more Americans grow concerned about their weight and their level of fitness. According to the Boston-based International Health Racquet and Sportsclub Association, industry revenue grew 5 percent to $21.4 billion. Memberships grew 2.4 percent to 51.4 million. People used their memberships, too: Usage increased to 102.5 days, the highest usage rate ever recorded. Wed suggest the industry is doing a good job luring people off the couch and making their clubs more available. Its no secret the clubs that are growing cost less and are open more. Curves, the biggest fitness brand with 7,320 units, is likely in for some changes this year. As reported in our September issue, founders Gary and Diane Heavin sold their Waco, Texasbased company to North Castle Partners. Managing partner Chip Baird told Franchise Times the system needs to go back to the basics and focus on results. The third company among the 10 fast growers is Scottsdale, Arizona-based Massage Envy, the 92nd-ranked franchise whose sales grew 23.3 percent. The chain has thrived with a unique membership model and post-recessionary consumers still willing to treat themselves to regular massages. Among hair-care chains, Georgetown, Texas-based Sport Clips made the Top 200, reaching No. 198 amid its remarkable growthsales grew 22 percent last year. The chain has hit on the right formula: targeting men who get more haircuts than women.
Top Printing/Shipping & Real Estate
Unhappy Returns
Top Printing/Shipping
Franchise Concept
The UPS Store/ Mail Boxes Etc. Minuteman Press ProForma Sir Speedy Printing & Marketing Services SIGNARAMA Unishippers FastSigns AlphaGraphics Allegra MarketingPrint-Mail PostNet PIP Printing & Document Services Pak Mail Kwik Kopy Printing
Sales fall flat for many printers

1,800 425 395 368 343 342 300 286 230 216 127 125 120
Total Units
4,735 927 750 369 809 291 523 283 302 745 110 422 207
Domestic Units
4,382 711 700 264 489 291 451 243 276 311 104 260 87
Foreign Units
353 216 50 105 320 0 72 40 26 434 6 162 120
he printing industry has been in a state of flux ever since somebody decided they could send a letter electronically. The Great Recession intensified its weakness. Commercial printing sales fell 5.3 percent in 2008 and then 15 percent in 2009. The industry still hasnt recoveredsales were basically flat last year, according to the National Association for Printing Leadership, a trade group out of East Rutherford, New Jersey. So this isnt much of a surprise: Only one of the printing and shipping companies on our Top 200 saw unit growth last year (No. 184 AlphaGraphics, the Salt Lake City-based company that also bucked the sales trend with 8.7 percent growth). The rest either reported flat unit counts or falling unit counts. Flat and falling sales were also common. No. 166 Signarama, the sign-making company out of West Palm Beach, Florida, saw sales fall 18.6 percent. Minuteman Press, based in Farmingdale, New York, and at No. 145, had flat sales. So did Mission Viejo, California-based Sir Speedy (No. 156). ProForma, the marketing supply franchise out of Independence, Ohio, bucked that trend with 10 percent sales growth. It moved up to No. 150. Shipping companies also seemed to do betternotably No. 168 Unishippers, the Salt Lake City, Utah-based packaging and shipping company whose sales grew 27.1 percent last year.
Home Sales
Top Real Estate

Franchise Concept
RE/MAX Century 21 Real Estate Coldwell Banker Real Estate Prudential Real Estate Keller Williams Realty Sothebys International Realty Affiliates ERA Real Estate G.J.Gardner Homes
Luxury is lone bright spot

6,740 3,918 3,825 2,650 2,590 868 595 483
Total Units
6,288 7,250 3,134 1,509 694 503 2,374 99
Domestic Units
3,319 2,550 2,388 1,473 678 276 624 21
Foreign Units
2,969 4,700 746 36 16 227 1,750 78
ews flash: The real estate market continued to struggle in 2011. On the one hand, the number of existing homes sold grew slightly, 1.7 percent, in 2011, but the median price fell 3.9 percent, according to the National Association of Realtors. So while real estate agents, and real estate franchises, sold more homes, the prices they got for those homes continued to fall. This struggle is reflected in the Franchise Times Top 200. Most of the real estate companies on our ranking had declines in system sales last year. Unit count declines were also common
Home Sales continued on 41
Top Restaurants
Out to Eat
Top Restaurants
Franchise Concept
McDonalds KFC Subway Burger King Pizza Hut Wendys Taco Bell Dominos Pizza Tim Hortons Dunkin Donuts Applebees Chilis Grill & Bar Chick-Fil-A Sonic, Americas Drive-In Panera Bread Arbys Jack In The Box Dairy Queen IHOP Restaurant T.G.I. Fridays Papa Johns Dennys Hardees Buffalo Wild Wings Grill & Bar Little Caesars Popeyes Louisiana Kitchen Golden Corral Buffet & Grill
Fast-casual continues to rocket

ast-casual chains have made their presence felt on our ranking for more than a decade, since St. Louis-based Panera Bread spun off Au Bon Pain and began moving up the Franchise Times Top 200. But never have there been so many of the upscale fast-food restaurants on the list as there are this year. That includes Lorton, Virginia-based Five Guys, which has been surging up our ranking for years now and took its spot at No. 83 after its sales grew 31.2 percent, the second-fastest-growing chain on our ranking. Keeping just ahead of the chain is Jimmy Johns, at No. 82, which had 28.5 percent unit growth the third-fastest-growing concept. Indeed, four of the top 10 fastest growing concepts are limited service chains, including Atlanta-based Auntie Annes Pretzels, the ninth fastest at 23 percent, and Jacksonville, Florida-based Firehouse Subs, another fast-casual chain, whose sales grew 22.5 percent. It reached No. 185 on our ranking. Limited-service restaurants are the most popular segment in franchising, and they also performed better last year than their full-service cousins. Family-dining and casual-dining chains continued to lose customers last year. Eight of the 20 full-service concepts on our Top 200 ranking saw sales declines, and some of them were steep. Memphisbased Perkins, which filed for bankruptcy protection last year, reported an 11.6 percent decline in sales. Chilis, Hooters, Round Table Pizza, T.G.I. Fridays, UNO Chicago Grill and Houlihans also saw declines in system sales. One potential explanation for the difference in performance is customer satisfaction. According to the University of Michigans annual American Customer Satisfaction Index, fast-food restaurants this year scored just as high as their fullservice concepts for the first time in the indexs 18-year history. Recession-weary consumers are giving casual-dining chains worse scores on value, while theyve been increasingly pleased with the quality at limited-service chains. A few casual dining chains have found the recipe for success last yearnotably Buffalo Wild Wings, the 52nd largest restaurant franchise, based in Minneapolis, whose system sales grew a stunning 20 percent last year. The chain has hit on the right formula of alcohol, chicken wings and sportsbut it also has an innovative model that allows customers to order their food at a counter, similar to fast food. That makes it something of a hybrid.

85,941 21,300 16,600 14,975 12,626 9,200 7,300 6,956 6,037 6,004 4,430 4,310 4,100 3,693 3,421 3,025 2,946 2,875 2,650 2,600 2,573 2,423 2,068 2,043 2,000 1,932 1,684
Total Units
33,510 17,401 35,920 12,512 13,747 6,594 5,945 9,742 4,014 9,792 2,019 1,534 1,615 3,561 1,541 3,564 2,221 6,064 1,550 902 3,883 1,684 1,921 817 3,455 2,035 485
Domestic Units
14,098 4,780 24,722 7,500 7,600 5,876 5,670 4,907 714 6,772 1,871 1,299 1,615 3,561 1,538 3,437 2,221 4,467 1,514 565 3,061 1,592 1,695 813 3,455 1,627 485
Foreign Units
19,412 12,621 11,198 5,012 6,147 718 275 4,835 3,300 3,020 148 235 0 0 3 127 0 1,597 36 337 822 92 226 4 0 408 0
Top Restaurants continued on 40
Top Restaurants
Top Restaurants continued from 39

Franchise Concept
Carls Jr. Whataburger Baskin Robbins Red Robin Churchs Chicken Bostons The Gourmet Pizza Jimmy Johns Five Guys Quiznos Krispy Kreme Hooters Zaxbys Steak N Shake Bojangles Restaurants Culvers Frozen Custard & Butterburgers Perkins Restaurant & Bakery Papa Murphys Take N Bake Long John Silvers Checkers/Rallys Sbarro the Italian Eatery Del Taco Ruths Chris Steak House El Pollo Loco Jasons Deli Qdoba Mexican Grill CiCis Pizza Famous Daves
Franchise Concept Domestic Units

1,116 728 3,300 445 1,215 45 1,329 918 2,353 234 369 540 489 506 444 415 1,283 1,328 779 373 532 117 394 235 583 547 187

473 442 435 423 413 381 379 367 356 350 336 324 310 300 300 300 298 285 280 261 255 250 245 243 239 234 230 229 227
Total Units
1,460 1,175 522 769 626 453 500 301 337 452 150 1,850 416 1,123 289 284 170 481 507 129 352 452 85 126 178 142 96 931 395
Domestic Units
1,086 898 519 750 626 450 489 301 47 445 141 1,620 416 773 221 284 170 481 507 129 337 394 85 126 173 138 96 493 395
Foreign Units
374 277 3 19 0 3 11 0 290 7 9 230 0 350 68 0 0 0 0 0 15 58 0 0 5 4 0 438 0

1,535 1,311 1,300 1,275 1,192 1,002 970 946 935 915 882 840 800 769 747 716 702 700 669 642 591 570 558 540 528 516 492
Total Units
1,313 728 5,700 464 1,658 391 1,329 946 3,003 694 405 540 489 508 444 431 1,301 1,359 780 1,006 532 131 394 235 583 547 187
Foreign Units
197 0 2,400 19 443 346 0 28 650 460 36 0 0 2 0 16 18 31
Cold Stone Creamery Auntie Annes Pretzels Captain Ds Seafood Kitchen Jamba Juice Einstein Bros. Bagels Moes Southwest Grill Wingstop McAlisters Deli Pollo Campero Round Table Pizza UNO Chicago Grill Chesters Taco Johns A & W All American Food Johnny Rockets Noodles & Company Sizzler Firehouse Subs Jersey Mikes Subs Corner Bakery Caf
1 Schlotzskys Deli 633 Charleys Grilled Subs 0 Houlihans 14 0 0 The Melting Pot 0 Old Chicago 0 Cinnabon 0 Huddle House Restaurants Sonnys Real Pit Bar-B-Q Fuddruckers
Top Restaurants
Franchise Concept
Raising Canes Chicken Fingers Fazolis Restaurants Peter Piper Pizza Brueggers Bagels Smoothie King Beef O Bradys Wolfgang Puck Worldwide Cosi The Original Pancake House Godfathers Pizza Taco Time Marcos Pizza Foxs Pizza Den Pizza Ranch Donatos Pizza Big Boy Blimpie Subs & Salads Togos Sandwiches Gattis Pizza Pizza Inn Penn Station East Coast Subs Tropical Smoothie Caf Mazzios Italian Eatery LaRosas Quaker Steak & Lube Villa Pizza/Villa Fresh Italian Kitchen Western Sizzlin Hot Stuff Foods Smashburger

215 207 207 205 201 194 174 169 158 157 152 149 148 147 146 142 137 136 135 134 133 132 131 129 129 121 119 118 115
Total Units
119 218 135 301 607 210 73 136 116 630 292 278 290 164 156 129 739 241 129 291 239 309 160 65 47 247 94 857 142
Domestic Units
119 218 90 297 509 210 63 132 116 630 164 275 290 164 156 129 739 241 129 209 239 309 160 65 47 217 94 857 142
Foreign Units
0 0 45 4 98 0 10 4 0 0 128 3 0 0 0 0 0 0 0 82 0 0 0 0 0 30 0 0 0
Franchise Concept
Sirloin Stockade Ritas Italian Ice Nathans Famous Great Harvest Bread Co. Yogurtland Genghis Grill The Mongolian Stir Fry Carvel Ice Cream Menchies Frozen Yogurt

110 109 103 102 101 100 99 96
Total Units
56 551 302 231 169 90 404 147
Domestic Units
29 551 278 231 143 90 366 138
Foreign Units
27 0 24 0 26 0 38 9
Home Sweet Home continued from 34

heating, ventilation and air-conditioning repairs increases. This could be a boon to the few franchises on our ranking that work in such industries. The franchises on our ranking are few but successful. Consider No. 162, One Hour Heating & Air Conditioning, the Sarasota, Florida-based chain of air conditioning servicers. It had an extraordinary year in 2011, with system sales up 17.3 percent, or $52 million. Its unit count grew by 2.6 percent. No. 126 Linc Network, the Pittsburgh-based network of HVAC contractors, reported 5.3 percent sales growth and is now the No. 126-ranked franchise. Plumbing problems also led to growth at No. 103, Cincinnati-based Roto-Rooter, whose sales grew 4.1 percent, and No. 189, Mr. Rooter, based in Waco, Texas, which grew 6.9 percent last year.
Home Sales continued from 38

as the industry consolidated and continued to adjust to a market that simply isnt that favorable. On the bright side, the luxury market flourished. Sothebys International Realty Affiliates (No. 89), the real estate subsidiary of the famed London auction house Sothebys, had 17.3 percent sales growth last year. Austin, Texas-based Keller Williams (No. 45) reported 9.9 percent sales growth. The top real estate broker on our ranking, ReMax International, based in Denver, also had slight sales growth, 1.7 percent. All of the other real estate concepts numbers fell, however.
Top Retail
Retail Therapy
Top Retail
Franchise Concept
7-Eleven Ace Hardware Circle K Convenience Stores GNC Aarons AMPM Snap-On Tools Pet Supplies Plus Wireless Zone Edible Arrangements Slumberland Furniture Batteries Plus Matco Tools Platos Closet Play It Again Sports Budget Blinds The HoneyBaked Ham Co. and Caf Once Upon A Child Petland ColorTyme Granite Transformations Hobbytown USA Wild Birds Unlimited Interstate All Battery Center
7-Eleven may get to No. 1 spot

76,600 12,500 11,807 2,619 2,024 1,289 1,155 586 487 428 371 363 312 299 241 235 198 195 167 162 149 137 124 120
Total Units
43,912 4,429 7,452 5,560 1,873 2,352 4,726 258 435 989 123 500 1,467 324 325 933 444 247 134 216 166 160 275 240
Domestic Units
6,497 4,072 3,506 3,971 1,830 1,151 3,411 258 435 896 123 500 1,423 320 288 814 444 222 86 216 86 160 260 231
Foreign Units
37,415 357 3,946 1,589 43 1,201 1,315 0 0 93 0 0 44 4 37 119 0 25 48 0 80 0 15 9
franchise system is only as good as its poorest performing units. This explains why Wireless Zone spent last year trying to boost its worst performing locations. Were making them become better, or unfortunately theyre going away, said Kevin Sinclair, CEO of the Wethersfield, Connecticut-based chain. Thats just life in franchising. You always have to make your best or your worst better. If your worst store is 10 percent better than your worst store last year, then youve moved your whole system forward. For Wireless Zone, that focus has helped the companys sales increase 2.3 percent last year, a modest increase that was nevertheless good enough for the company to surge 19 spots on our ranking, to No. 132. But thats just the sort of year its been for retailers on our Top 200. Most of them performed quite well last year, thanks to international growth, or to a simple boost in business. The sector is led by 7-Eleven, the Dallas-based, Japaneseowned convenience store chain that is the second largest franchise in the world, and could very well become the largest before long if current trends continue. In spite of its sizeit has nearly 44,000 units, by far the most locations of any system it still managed to increase sales by 21.6 percent. Consider this: The $13.6 billion in sales the venerable chain added last year would have been enough to be No. 6 on our ranking. In other words, 7-Eleven added a system the size of Pizza Hut last year. Much of 7-Elevens success is due to its success in Asia, particularly Japan, where convenience stores are hugely popular. To wit: No. 72 ampm, a subsidiary of the British oil giant BP, fell 41 spots, and its sales fell 62.3 percent, after it sold off its Japan unit. Asia is a big deal to convenience store chains. But it wasnt the only retailer to enjoy success last year. No. 181, Minneapolis-based Platos Closet, moved up 10 spots on our ranking thanks to its 24.1 percent sales growth, as the chain continues to benefit from a post-recessionary environment in which consumers favor its low-cost, used clothing. Last year, the satirical publication, The Onion, wrote a piece with the headline, Continued Existence Of Edible Arrangements Disproves Central Tenets Of Capitalism. Yet the Wallingford, Connecticut-based company had the last laugh: Its sales grew 11.1 percent, unit count grew 8.3 percent, and the company moved up seven spots on our ranking to No. 143.
Alphabetical Listing
Alphabetical
Franchise Concept
7-Eleven A & W All American Food AAMCO Transmissions Aarons Ace Hardware AlphaGraphics AMPM Anytime Fitness Applebees Arbys Auntie Annes Pretzels Baskin Robbins Batteries Plus Big O Tires Bojangles Restaurants Bostons The Gourmet Pizza Buffalo Wild Wings Grill & Bar Burger King Candlewood Suites Captain Ds Seafood Kitchen Carls Jr. CARSTAR Century 21 Real Estate Charleys Grilled Subs Checkers/Rallys Chesters Chick-Fil-A Chilis Grill & Bar Churchs Chicken CiCis Pizza Circle K Convenience Stores
Franchise Concept
Clarion Hotels Coffee Bean & Tea Leaf (The) Cold Stone Creamery Coldwell Banker Real Estate Comfort Inn & Suites Comfort Keepers Corner Bakery Caf Country Inn & Suites Courtyard Coverall Health-Based Cleaning System Crowne Plaza Hotels & Resorts Culvers Frozen Custard & Butterburgers Curves Dairy Queen Days Inn Del Taco Dennys Disaster Kleenup International Dominos Pizza Doubletree by Hilton Dunkin Donuts Econo Lodge Edible Arrangements Einstein Bros. Bagels El Pollo Loco Embassy Suites ERA Real Estate Express Employment Professionals Fairfield Inn Famous Daves Fantastic Sams Hair Salons
Worldwide Sales Rank

112 128 136 29 32 163 192 98 30 165 37 99 79
Franchise Concept
FastSigns Firehouse Subs Five Guys Four Points Sheraton G.J.Gardner Homes GNC Goddard School (The) Golds Gym Golden Corral Buffet & Grill Great Clips H&R Block Tax Services Hampton Inn & Suites Hardees Health Mart

178 185 83 106 135 43 137 81 62 90 22 23 51 14 8 55 13 26 20 95 86 88 197 129 21 40 42 100 96 35 147 194
Franchise Concept
Jani-King Jasons Deli Jenny Craig Jersey Mikes Subs Jiffy Lube Jimmy Johns Johnny Rockets Keller Williams Realty KFC Krispy Kreme La Quinta Inn & Suites Liberty Tax Service Linc Network Little Caesars Long John Silvers MAACO Collision Repair & Auto Painting Marriott Hotels, Resorts & Suites Massage Envy Matco Tools McAlisters Deli McDonalds Meineke Car Care Centers Microtel Inn & Suites Midas Minuteman Press Moes Southwest Grill Motel 6 Mr. Rooter Noodles & Company One Hour Heating & Air Conditioning

107 122 118 186 69 82 179 45 3 87 65 171 126 54 105 141 11 92 174 157 1 133 195 67 145 152 85 189 180 162

2 177 138 53 7 184 72 159 24 34 140 71 160 101 97 80 52 5 134 142 66 113 28 196 108 172 27 25 76 127 9
36 Hertz 64 Hilton Garden Inn 115 Hilton Hotels & Resorts 47 Holiday Inn Express 78 15 57 18 131 143 148 120 58 114 49 74 130 139 Holiday Inn Hotels & Resorts Home Instead Senior Care Homewood Suites by Hilton Hooters Houlihans Howard Johnson Hyatt IHOP Restaurant InterContinental Hotels & Resorts Interim HealthCare J.D. Byrider Jack In The Box Jamba Juice JAN-PRO
Alphabetical Listing continued on 44
Alphabetical Listing
Alphabetical Listing continued from 44

Franchise Concept
Panera Bread Papa Johns Papa Murphys Take N Bake Paul Davis Restoration Perkins Restaurant & Bakery Pet Supplies Plus Pizza Hut Planet Fitness Platos Closet Play It Again Sports Pollo Campero Popeyes Louisiana Kitchen Primrose Schools ProForma Prudential Real Estate Qdoba Mexican Grill Quality Inn & Suites
Franchise Concept
Quiznos Radisson Hotels Ramada RE/MAX Red Robin Red Roof Inn Renaissance Residence Inn Results! Travel Roto-Rooter Round Table Pizza Ruths Chris Steak House Sbarro the Italian Eatery Schlotzskys Deli ServiceMaster Clean SERVPRO Sheraton SIGNARAMA Sir Speedy Printing & Marketing Services Sizzler

84 38 61 16 73 154 50 48 183 103 164 119 111 193 59 75 19 166 156 182
Franchise Concept
Sleep Inn & Suites Slumberland Furniture Snap Fitness Snap-On Tools Snelling Sonic, Americas Drive-In Sonnys Real Pit Bar-B-Q Sothebys International Realty Affiliates Spherion Staffing Sport Clips Springhill Suites Stanley Steemer Staybridge Suites Steak N Shake Subway Super 8 SuperCuts Sylvan Learning Centers T.G.I. Fridays Taco Bell

149 155 170 77 188 31 199 89 173 198 94 144 124 93 4 68 109 187 44 12
Franchise Concept
Taco Johns The UPS Store/ Mail Boxes Etc. Tim Hortons Towneplace Suites Travel Leaders Travelodge Tuffy/Car-X Unishippers UNO Chicago Grill Valpak Direct Marketing Valvoline Instant Oil Change Wendys Westin Whataburger Wingate by Wyndham Wingstop Wireless Zone Wyndham Hotels & Resorts Zaxbys

175 60 17 146 176 158 191 168 169 151 117 10 39 70 190 153 132 110 91

33 46 104 121 102 116 6 125 181 200 161 56 167 150 41 123 63
Pizza Ranch continued from 23

toward its buffet. For years, the company only had buffets at lunch, but then its largest-volume restaurant at the time was so busy it had little choice but to shift to a buffet at lunch and dinner. That move went so well that, within three years, the company shifted more than 90 percent of its stores to the same model. On the inside, there was a lot of very heated discussion about it, Moss said. Do we really want to be in the buffet business? Look at the buffet landscape. Yet he says the company wouldnt be in the position it is today if it hadnt made that move. The buffet works, Moss said, because the chain has a tight offering, with just chicken and pizza and the opportunity to bring custom pizzas to the buffet.
The shift to a buffet wasnt the only move that helped Pizza Ranch shift its growth into high gear. Five years ago, the brand changed its store design and its logo, updating the exteriors on most of its stores. It also reduced employee turnover, introducing incentive programs for managers and employees. And for the past four years it has taken managers on an all-inclusive trip to a tropical destinationnot bad for a chain with locations in such spots as Iowa, Minnesota and South Dakota. By really trying to take care of our managers, and our franchisees managers, weve seen our manager turnover go down, and hourly turnover go down, Moss said.
Hold the Date!
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The most successful franchise owners will reveal their winning growth strategies Dont miss the opportunity to network with lenders, investors, and other important financial playmakers at the conference
April 23-25, 2013 Four SeASonS lAS VegAS
Notes
Informed franchIsees make the best brand partners

To find out how you can arm your prospective franchisees with the information they need to make an informed decision to join your system, call 800-528-3296. Julie Bennett has been writing about franchising for a number of publications, including Franchise Times and The Wall Street Journal. Franchise Times is the publication both franchisees and franchisors turn to for insights and information on business-format franchising and the success stories of the high-power people who make up the franchise community.
www.franchisetimes.com
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Limited time development incentives are available
Dunkin Donuts Ranked #1 in Coffee and Baked Goods category
Source: 2011 & 2012 Entrepreneur Magazine
Kansas, Texas, Oklahoma, Louisiana and Michigan
Dunkin Donuts Ranked #1 in Customer Loyalty, Coffee Category 6th year in a row
Source: 2006-2011 Brand Keys Customer Loyalty Index
For more information visit www.dunkinfranchising.com or call 1-877-9DUNKIN

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2012 Franchise Times

Top 200 Overview

Top 10 franchise systems pull away from rest of the pack

Top 200 Sales Growth ($M)

Top 200 Sales Growth %

Top 200 Franchise Chains by Worldwide Sales

2012 Franchise Times

Whats behind the pluses and minuses

Top 200 Franchise Chains

Worldwide Sales ($M)

Worldwide sales are in millions. * Franchise Times Estimate

4 Franchise Times October 2012

Top 200 Franchise Chains by Worldwide Sales

Worldwide Sales ($M)

Worldwide sales are in millions. * Franchise Times Estimate

E-Mail: glassme@bp.com Web site: www.arcoampmfranchise.com

October 2012 Franchise Times 5

Top 200 Franchise Chains by Worldwide Sales

Worldwide Sales ($M)

Worldwide sales are in millions. * Franchise Times Estimate

# 184 TOP 200

Are you in?

October 2012 Franchise Times 7

Top 200 Franchise Chains by Worldwide Sales

Worldwide Sales ($M)

Worldwide sales are in millions. * Franchise Times Estimate

Burger King Worldwide

8 Franchise Times October 2012

Top 200 Franchise Chains by Worldwide Sales

Worldwide Sales ($M)

Worldwide sales are in millions. * Franchise Times Estimate

Checkers Drive-In Restaurants, Inc.

# 108 TOP 200

October 2012 Franchise Times 9

Right Industry. Right Brands.

Bryan Brown, Louisville, KY

Ranked #1 in category in Entrepreneur Magazine!

Two Great Franchise Brands Combine!

NEW MULTI-UNIT INCENTIVE PROGRAMS

Top 200 Franchise Chains by Worldwide Sales

Worldwide Sales ($M)

Worldwide sales are in millions. * Franchise Times Estimate

12 Franchise Times October 2012

Top 200 Franchise Chains by Worldwide Sales

Worldwide Sales ($M)

Worldwide sales are in millions. * Franchise Times Estimate

# 387 TOP 200

October 2012 Franchise Times 13

Top 200 Franchise Chains by Worldwide Sales

Worldwide Sales ($M)

Worldwide sales are in millions. * Franchise Times Estimate

# 210 TOP 200

October 2012 Franchise Times 15

Top 200 Franchise Chains by Worldwide Sales

Worldwide Sales ($M)

Worldwide sales are in millions. * Franchise Times Estimate

Link Staffing Services

# 300 TOP 200

PEOPLE. PRODUCTIVITY. FLEXIBILITY.

16 Franchise Times October 2012

Top 200 Franchise Chains by Worldwide Sales

Worldwide Sales ($M)