HUMAN RESOURCES MANUAL TEMPLATE 1.0 INTRODUCTION 1.1 PURPOSE AND SCOPE OF THIS MANUAL 1.

2 Definition of Terms 2.0 PRINCIPLES GOVERNING THE OPERATIONS 2.1 Legislation 2.2 Vision 2.3 Mission 2.4 Core Values 2.5 Organisation structure 2.6 Key functions 2.7 Management 2.8 Day-to-day running 3.0 GUIDELINES ON TERMS AND CONDITIONS OF EMPLOYMENT 3.1 Categories of employment 3.2 Human resources requisition and planning 3.3 Interviews 3.4 Induction and orientation 3.5 General Terms of Employment 3.6 Appointment to probation and permanent employment 3.7 Employment of casuals 4.0 GENERAL WORKING AND DEPLOYMENT CONDITIONS 4.1 Conflict of interest 4.2 Directors/ Senior Managers/Managers responsibility to staff 4.4 Inappropriate workplace behaviour 5.0 ATTENDANCE, LEAVE AND ABSENCE FROM WORK 5.1 Hours of work 5.2 Punctuality and attendance 5.3 Leave regulations 6.0 TRAINING AND DEVELOPMENT 6.1 Policy 6.2 Training procedure 6.3 Eligibility for sponsorship for long term courses 6.4 Eligibility for short term courses 6.5 Self sponsored courses 6.6 Conditions applicable to employees attending courses 6.7 Private training not required by the organization 6.8 Course Approval 6.9 Study Leave 6.10 Completion of training 6.11 Bonding 6.12 Funding for training programmes 6.13 Implementation strategy 6.14 Monitoring, evaluation and feedback 7.0 INTERNSHIP POLICIES AND PROCEDURES 7.1 Purpose 7.2 Principles of internship 7.3 Objectives 7.4 Recruitment of Interns 7.5 Terms of Service 7.6 Attendance of training programs

7.7 Monitoring and evaluation 7.8 Termination 8.0 HARASSMENT 8.1 Statement on Harassment 8.2 Purpose 8.3 Definition 8.4 Conditions that qualify as harassment 8.5 Reporting harassment cases 8.6 Making a formal complaint 8.7 Confidentiality 8.8 Sanctions that may be applied 8.9 Representation 9.0 PERFORMANCE MANAGEMENT 9.1 Procedure 9.2 On-going Performance Appraisal 9.3 Mid-Year Performance Review 9.4 End of Year Appraisal Process 9.5 Recognition and commendation 10.0 COMPENSATION ADMINISTRATION 10.1 Job descriptions 10.2 Job evaluation 10.3 Salary, overtime, advances and loans 10.4 Performance evaluation process 11.0 EMPLOYEE BENEFITS 11.1 Medical benefit scheme 11.2 National Hospital Insurance Fund 11.3 Group life/Group Personal accident/Insurance Schemes 11.4 Pension/Gratuity Benefit Scheme 11.5 Allowances 12.0 SAFETY HEALTH AND ENVIRONMENT SECURITY, GENDER AND DISABILITY 12.1 Safety, Health, Environment & Security Statement 12.2 Medical Test 12.3 Occupational Safety 12.4 Drug and Substance Abuse 12.5 Management of HIV & AIDS and other diseases associated with stigma 12.5.1 Response to HIV and AIDS 12.6 Security at the Workplace 12.7 Gender policy 12.7.1 Policy statement 12.7.2 Gender responsive work environment 12.7.3 Gender Responsive Research 12.7.4 Gender and Information Communication Technology 12.7.5 Gender and Health 12.8 Disability policy 12.8.1 Identification of disabled employees 12.9 Strategies 13.0 COMPLAINT AND GRIEVANCE PROCEDURES 13.1 Policy objectives 13.2 Procedure 14.0 DISCIPLINARY PROCEDURES 14.1 Policy 14.2 Warnings 14.3 Types of indiscipline

14.4 Disciplinary procedure 15.0 PERSONAL RECORDS 15.1 Policy 15.2 Personal file access 15.3 Reporting changes in personal records 16.0 SEPARATION 16.1 Policy 16.2 Resignation 16.3 Retirement 16.4 Layoffs 16.5 Exit procedure 16.6 Certificate of service 16.7 Death of an employee