TARIFF BOOK (CFA Products)

Updated upto 25-04-2013

(The information contained in the document is for internal use only. In case of any doubt, the relevant Tariff Circular may be reffered to. The discrepancy, if any, may kindly be reported to this office.)

Table of Contents
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. A. Land line and WLL Tarif Plans 2 B. Local PCOs .....6 C. DSPT Service8 D. BROADBAND Services ..9 E.VAS Servoces...15 F. internet Services 17 G. I N (ITC/UITC Tariff) ...18 H. I N (FPH, UAN, PRM, TELEVOTING Services) ..18 FTTH SERVICES 22 VVoBB 24

A. LANDLINE AND WLL TARIFF PLANS

A.01
Particulars 1. Security Deposit (Refundable) 2. Installation Charges# 3. Fixed Monthly Charges (Rs.) (a) Less than 30000 lines (b) >30000 lines 4. Free Calls allowances (In MCU per month) 5. Unit Call Charges (Rs.) (Except for free calls)

LANDLINE/WLL TARIFF PLANS FOR URBAN AREA

Sulabh Special Super Premium Plus Local + STD: Rs. 500, Local + STD + ISD: Rs. 2000, Rs.500/- for Sulabh with outgoing only on ITC (Existing BSNL landline customers are exempted) Rs.500 120 180
25 OnNet

General

One India

Economy

Special

75 120 Nil

180 180
25 OnNet

300 300 225

425 425 400

975 975 1000

1450 1450 1500

2450 2450 3000

25 off Net

25 off Net

6. CLIP Charges 7. Call Forwarding (Permitted within the BSNL Network & within the License Service Area, LSA)

Rs.1.00 (<300 calls) Rs.1.00 Rs.1.20 Rs.1.10 Rs.1.00 Rs.0.90 Rs.0.80 Rs.1.20 (>300 calls) Nil Nil Nil Nil Nil Nil Nil Nil If A originates a call to B and B forwards the call to C then charges will be Charges for A : Normal call charges between A & B Charges for B : Normal call charges between B & C as per plan. No fixed charge is payable for call forwarding. Charge for C : Nil .1.20

PULSE RATE IN SECONDS PER MCU (w.e.f 1st December, 2010)

Particular BSNL Network Fixed/WLL (except 10 Cellular / WLL (10 digit numbers) digit numbers) 180 180 180 180 180 120 120 120 60 60 Other Network Fixed/WLL (except Cellular / WLL (10 10 digit numbers) digit numbers) 180 180 180 180 180 60 60 60 60 60

Local & Intra Circle Calls Local 0 -50 Km > 50 Km Inter Circle Calls (STD Calls outside Circle) 0 -50 Km > 50 Km

Safe Custody Plan for Landline services

Customers, who do not intend to use their landline connection for more than three months period and want to ensure that their line is not misused in their absence, can avail the Safe Custody Plan at very nominal charges: The safe custody charges will be Rs. 50/- per month for urban areas and Rs. 30/- per month for Rural areas. The charges will be paid in advance. The phone connection will be disabled for the period of safe custody. Telephone number will be retained and will be restored after the period of safe custody on the request of customer. The minimum period of safe custody will be three months. The charges will be applicable w.e.f. 5-5-09

A.02
Particulars

LANDLINE/WLL TARIFF PLANS FOR RURAL AREAS

Sulabh General Economy One Economy Special Special Special Super Premium * (Old) India (New) (New) (Old) Plus Local: Rs. 250, Local+STD: Rs. 500, Local+STD+ISD: Rs. 2000, Rs.500/- for Sulabh with outgoing only on ITC (Existing BSNL bfone customers are exempted) Rs.300 3. Fixed Monthly Charges (Rs.) 75 150 180 300 425 650 975 1450 2450 60 75 110 150 180 300 425 650 975 1450 2450 120 150 150 180 300 425 650 975 1450 2450 Nil 1.20 75 0.80 (<300 calls) Rs. 1.20 (>300 calls) Nil 150 50 225 400 700 1000 1.00 1500 3000

1. Security Deposit# (Refundable) 2. Installation Charges# (a) Less than 1000 lines (b) >1000 to < 30000 lines (c) >30000 lines 4. Free Calls allowances (In MCU per month) 5. Unit Call Charges (After free calls) (Rs.) 6. Clip Charges

1.20 Nil

1.00

1.20 Nil

1.10 Nil

1.10 Nil

0.90 Nil

0.80 Nil

Nil

Nil

PULSE RATE IN SECONDS PER MCU (w.e.f 1st December, 2010)

Particular BSNL Network Fixed/WLL (except 10 Cellular / WLL (10 digit numbers) digit numbers) 120 120 120 60 60 Other Network Fixed/WLL (except Cellular / WLL (10 10 digit numbers) digit numbers) 180 180 180 180 180 60 60 60 60 60

Local & Intra Circle Calls Local 180 0 -50 Km 180 > 50 Km 180 Inter Circle Calls (STD Calls outside Circle) 0 -50 Km 180 > 50 Km 180

Safe Custody Plan for Landline services

Customers, who do not intend to use their landline connection for more than three months period and want to ensure that their line is not misused in their absence, can avail the Safe Custody Plan at very nominal charges: The safe custody charges will be Rs. 50/- per month for urban areas and Rs. 30/- per month for Rural areas. The charges will be paid in advance. The phone connection will be disabled for the period of safe custody. Telephone number will be retained and will be restored after the period of safe custody on the request of customer. The minimum period of safe custody will be three months. The charges will be applicable w.e.f. 5-5-09

A 3. (A) Authorization to CGMS for launch of Optional plans in their respective Circles
Particulars Applicable for : 1. Urban area SSAs having L/L equipped Capacity < 1,00,000 2. All Rural areas irrespective of capacity UL-350 UL-500 TV-250 Applicable for : Urban area SSAs having L/L equipped Capacity > 1,00,000

Plan Name

UL-450

UL-600

TV-250

Plan Charges per Month(in Rs) 350 Free Talk Value (in Rs) NIL Call Charges: From BSNL Fixed Line to BSNL Fixed Unlimited (No Line (in Rs). charge) From BSNL Fixed Line to BSNL 0.60 Mobile (in Rs). From BSNL Fixed Line to other 1.00 Operators network (in Rs). Pulse

500 NIL Unlimited (No charge) Unlimited (No charge) 1.00

250 200 1.00 1.00 1.00

450 NIL Unlimited ( No charge) 0.60 1.00 60 sec

600 NIL Unlimited ( No charge) Unlimited ( No charge) 1.00

250 200 1.00 1.00 1.00

3.(B ) Add on Tariff Packages for broadband combo plans customers for PSTN calls from BSNL Fixed Lines with Broadband facility.
Applicable for : 1. Urban area of the SSA having L/L equipped Capacity < 1,00,000 Particulars 2. Plan Name Add-on package Charges per month (in addition to Combo Plan Charges) for unlimited calls from BSNL Fixed to BSNL Fixed Lines Add-on package Charges per month (in addition to Combo Plan Charges) for unlimited calls from BSNL Fixed to BSNL Fixed line + BSNL Mobile) All Rural areas irrespective of capacity AO-225 AO-375 Rs 225/NA AO-325 Rs 325/AO-475 NA Applicable for : Urban areas SSA having L/L equipped Capacity > 1,00,000

NA

Rs 375/-

NA

Rs 475/-

A.04

Installation Charges (in Rs)

Rural Discount on Advance Rental Option Additional MCU if CLIP is subscriber owned Urban Discount on Advance Rental Option Net Installation Charges Additional MCU if CLIP is subscriber owned 0 250 250 250 0 0 750 500 500 500 750 750 300 300 300 300 300 300 NIL As per General Plan 1.20 1.20

Particulars Existing Charges Revised Charges

Net Installation Charges

Existing Charges 500 500 500 500 500 500

Combo Plans

Land line plans

Monthly rental option 1 yr. advance rental option 2 yr. advance rental option 3 yr. advance rental option Monthly rental option 1 yr. advance rental option

300 300 300 300 300 300

550 550 550 550 550 550

0 250 250 250 0 0

550 300 300 300 550 550

300 300 300 300 300 300

750 750 750 750 750 750

Note:- Clip Instrument Charges:- In addition to above installation charges, Rs. 300/- shall be charged as cost of instrument in case of NTC and at subscribers request Rs. 600/- as replacement cost with Clip Instrument.
A.05 ANNUAL PAYMENT OPTION FOR ALL EXISTING PLANS OF LANDLINE/WLL.
Annual payment option facility has been approved by the Competent Authority in all existing plans landline/WLL service by levying fixed monthly charges of 11 months as against 12 months when the payment is made at a time in advance (Circular No. 3-4/2009R&C[CFA] dated 13-03-2013.

A.06 GRAMIN-75 (OPTIONAL) IN RURAL AREA AND SULABH PLANS (FOR RURAL & URBAN AREAS BOTH) UNDER LANDLINE/WLL.
Particulars Rural Gramin-75 ( Optional ) >999 & <30000 lines 75 SULABH = & >30000 lines 120

For Exchange Capacity <30000 lines Fixed monthly charges 75 in Rs. Free calls in 75 NIL MCU/Month Pulse Rate As per General Plan As per General Plan Unit Rate in Rs. Upto 300 MCU/Month* 1.00 1.20 > 300 MCU/Month * 1.20 1.20 1. * Unit rate where the outgoing facility is provided under SULABH Plans 2. The above plans are optional only.

A.07

SPECIAL SCHEMES ON LANDLINE/FWT/WLL

1. Rent Free Landline Connection Scheme:

One landline (bfone) connection would be offered free of cost (No rental but usage charges will be there) to the CICs/Corporate/General Customer of bfone having average monthly bill of Rs.500 and more (average of last six months).

Important Features:
1. Fixed Monthly Rental: Nil 2. Free Calls: Nil 3. Call Charges: Rs.1.20 per MCU 4. The connection will be provided to the individual or organization in the same premises where bfone is working. 5. Initially connection will be provided without STD. 6. For STD facility subscriber has to give request with applicable security deposit.

2. New Telephone connections to govt. department without security deposit:

New telephone connections (bfone) except temporary connection may be provided without security deposit (ARD) to the State government departments, Central government departments, Central PSUs, Local/Municipal bodies etc. No refund/adjustment of existing ARD/Security deposit is permitted under any circumstances.

Special package for fixed line phone used for Swiping Credit /Debit card authorization
Security Deposit Installation Charges Fixed Monthly Charges Free calls (i) Local Calls (ii) STD/ISD CALLS (a) Fixed to Fixed (b) Fixed to Cell As applicable Rs. 500 Rs. 450/- p.m. Nil 50 paise per 60 sec. pulse As per existing tariff As per existing tariff

Revised Charges

A.08

FIXED LANDLINE PREPAID (FLPP) SERVICES.

TARIFF FOR PREPAID (FLPP SERVICE) OVER POSTPAID LANDLINE

This service can be offered on any landline in any post-paid plans subject to technical feasibility. The service shall get activated as soon as the customer activates the account with the help of Retail Account Card for the service. The tariff over post-paid service is as under Retail Prepaid + Postpaid Account Card Profiles S.No. Particulars Retail Prepaid 1. One time activation charge Rs.100/2. Service Tax + Education Cess @ 10.30 % Rs.10.30 3. Sale Value of Card Rs.110.00 4. Talk Value Rs.90 5. Validity of Account Card 60 days 6. Unit Rate Rs.1.20 Recharge Coupons S.No. Card Value (In Rs) 100 200 500 1. Talk Value 120 240 600 2. Service Tax + Education Cess @ 10.30 % 10.30 20.60 51.50 3. Sale Value including service tax (In Rs.) 110 221 552 4. Validity (Days) 90 120 150 5. Grace Period (Days) 7 7 7 6. MCU Rate (In Rs.) 1.20 1.20 1.20

Call Pusle Rate

Calls from FLPP over PostPaid Landline Pulse (Seconds) BSNL Network Other Network Fixed Line /WLL Cellular/WLL Fixed Line /WLL Cellular/WLL (10 (except 10 digit nos.) (10 digit nos.) (except 10 digit digit nos.) nos.) 180 180 180 180 120 120 60 60 180 180 180 180 60 60 60 60

Local & Intra Circle Calls Local & Intra Up to 50 Kms Intra Circle Calls > 50 Kms Inter Circle Calls 0-50 Kms >50 Kms

A.09
Particulars Registration Initial Deposit Fixed Monthly Charges

ISDN PRI AND BRI SERVICES

General Plan Nil Rs. 10000 Rs.1750 p.m* & Rs.1000 on each additional Km or part** --------Nil Rs. 1.10 Economy Nil Rs. 15000 Rs.1750 Special Plan Nil Rs.15000 Rs.1750 Super Plan Nil Rs.15000 Rs.1750 Mega Plan Nil Rs.15000 Rs.1750 Super Mega Plan Nil Rs.15000 Rs.1750

TARIFF PLAN FOR ISDN PRI SERVICE

Plan Charges Rs.8250 Rs.18250 Rs.43250 Rs.88250 Free Calls (MCU) 7500 18000 44000 90000 Call charges Rs. 1.10 Rs. 1.00 Rs. 0.85 Rs. 0.80 (After free calls) Note: (i) *Subject to Technical feasibility on existing media/ copper media (ii) ** Only if additional equipment or resources utilized for providing ISDN PRI connection after 3 Km (iii) Above plans are w.e.f 11/06/2008. Optional ONE INDIAPlan for ISDN PRI Customers: S.No. Particulars 1 Fixed Monthly Charges 2 Free Calls 3 Unit Rate 4 Pulses NOTE: (i) All other terms and conditions shall remain unchanged. (ii) This offer is effective from 01/08/2007. Amount in Rupees 10000/Nil 1.00 As per existing One India Plan of bfone

Rs.298250 325000 Rs. 0.70

Free Modem to CICs in Super Mega & Mega Plan ISDN PRI service options: Particulars Minimum Commitment Period Super Mega Plan One Year Mega Plan Two Year NOTE: In case customers wants to switchover from Mega Plan to Super Mega Plan, the commitment of 2 years in Mega Plan may be cancelled and new commitment of one year for Super Mega Plan may be commenced from the date such conversion is allowed. Other Terms & Conditions: 1. All above plans are not applicable for DID EPABX (BSNL Franchisee) scheme, Licensed Telecom Service Providers and only incoming PRI subscribers 2. Lower rental of Rs.1750/- per month can be offered to VAS service providers on the condition that the service provider takes all resources from BSNL and pays minimum revenue of Rs.12 lakh per month. 3. The above charges shall be on non-graded basis. 4. Migration of one plan to another plan will be permissible without any additional charges.

TARIFF PLAN FOR ISDN BRI SERVICE (w.e.f 01/05/06) Particulars General Plan Economy Plan Special Plan Super Plan Registration Nil Nil Nil Nil Initial Deposit (ARD) Rs. 3000 Rs. 3000 Rs. 3000 Rs. 3000 Fixed Monthly Charges 360 360 360 360 Plan Charges Nil 590 1140 2640 Monthly free calls 0 700 1250 3000 Unit call charges beyond free calls 1.10 1.00 0.90 0.85 Note: The above tariff shall not be applicable to ISDN PRIs taken only for incoming calls and to licensed telecom service providers Minimum Hiring period of regular ISDN BRA/PRA connection Type of connection installed Before /1999 Before /99 to 30/06/2005 After 01/07/2005 ISDN BRA 1 Year Nil 3 Months ISDN PRA 1 Year Nil 3 Months

A-10 TELEPHONE CONCESSIONS

Concessional Group Galantry Award Winders of three armed forces Awardees for Presidents PoliceMedal for Gallantry N.E. Serving Employees BSNL Retired DOT/BSNL Employees Freedom Fighters War Widows/Disabled Soldiers Blind Persons Sr. Citizens Regn. Charges Nil Nil Nil Rental Charges Nil Nil Nil Instal. Charges Nil Nil Nil Full Charges where actual installation is involved. Nil Nil Full Charges Full Charges Ref. Circular/Order No. DTS No. 2-47/92-PHA dt. 18.09.2000 BSNL No. 2-47/92-PHA dt. 09.08.2001 DTS NO. 2/09/98-PHA (Pt.I) dt. 28.09.2000. (Free calls as admissible to normal Subs.) DTS No. 2-79/94-PHA Dt. 12.01.2000) read with 2-7/2007-PHA dt 20.07.2007 (Free Calls as mentioned therein) DTS No. 2-47/92-PHA dt. 13.06.2000 DTS No. 2-47/92-PHA dt. 18.09.2000 9-27/93-PHA dt 23.09.93 No other concession is admissible.

Nil

Nil 50% of Normal Rental 50% of Normal Rental 50% of Normal Rental Full Charges

Nil Nil Full Charges Nil

** External shifting of LL/BB plan @Rs. 300/- per shift and Name transfer charges @ Rs.200/- per occasion introduced Vide (Circular No. 3-4/2009-R&C [CFA] dated 13-03-2013]). The following charges /Registration are dispensedwith from the date of order viz, I. Registration Charges for NTC where there is no waiting list. However instlaation charges shall be recovered through D/N before issuing OB. (BSNL No. 2-32/2000 PHA Dt. 17-05-2001) II. Registeration of telephone connections under TATKAL /OYT Genral & OYT Special & Temporary Connection (Circular no 2-2/2009-PHA dated 20.04.2009).

B.
B.01
1.
Particulars

LOCAL/STD/ISD PCOs/VPTs
Local CCB Type PCO Rural Urban 100 100 Local VPTs Local VPTs y/STD VPTs Local/STD/ISD* PCOs

LOCAL/STD/ISD PCOs/VPT INCLUDING CCB TYPE PCOs

Minimum Guarantee and Security Deposit:

Rural Urban Rural Rural Urban Minimum Guarantee** 0 0 0 80 200 Security Deposit* Handicapped 0 0 0 0 250 0 0 Other than Handicapped 600 1000 0 0 250 600 1000 * For ISD facility, additional security deposit of Rs.2000 may be taken for urban areas PCOs. ** Minimum guarantee is inclusive of service tax but exclusive of commission viz. net billing in respect of Local CCB Type PCOs and in respect of Local/ STD/ISD PCOs both for rural and urban minimum guarantee is exculsive of service tax and education cess. # 10 MCUs as free calls per month for all VPTs working on landline/DSPT/CDMA postpaid service (Circular No. 6-1/2009-R&C-CFA dated 24.12.2009.

B. 2. Pulse Rate
(i) Local / STD Pulse Rate for all type of PCOs: (w.e.f. 01.05.2009)
Particulars Unit Rate (inclusive of service tax) From Landline / WLL / FLPP PCOs BSNL Network Wireline / Cellular/ WLL* CDMA 90 60 60 Other Network Wireline/ Cellular/ WLL* CDMA 90 60 From GSM / CDMA PCOs (Full Mobility) All Networks All Calls

1. a) b) 2.

Local & Intra Circle Calls : Local & Intra Circle upto 50 kms Intra Circle > 50 kms Inter Circle Calls

Re.1.00 Re.1.00 Re.1.00

60

60

60 60 60

*WLL numbers are less than 10 digit number (without STD code)

(ii)Pulse rate for PCOs working on DSPT [w.e.f. 01.05.2009]

Particulars Unit Rate . (Rs.)

Local & Intra Circle Calls Inter Circle Calls

1.00 1.00

Pulse in Sec 60 60

Remarks Irrespective of distance

For ISD rates:- Circular No. 07/12-13 dated 23-05-2012 (MCU based) and Circular No. 14/12-13 dated 31-07-2012 (MOU based applicable for specific landline plans only) avialable on Intranet Portal may kindly be referred to.

B.3 Defined Rates for billing of Land line PCOs:

(i) For All type of Postpaid Landline PCOs including fixed PCOs provided on WLL & VPTs (except Local VPT ) w.e.f. 01.09.2010:
Net billed to PCO Operator per MCU inclusive of ST & Cess C1 C2 C3 C4=C3*12.36% C5=C3+C4 <=400 1 0.662 0.080 0.744 >400 <=1500 1 0.617 0.076 0.693 >1500 <=2500 1 0.571 0.071 0.642 >2500 1 0.544 0.067 0.611 1. MRP is defined as: Maximum limit of the price allowed to be charged to public by the PCO operator. 2. Defined rate is: Basic price charged to PCO operators (excluding S.T & Cess). Billed MCU month per MRP per MCU Defined Rate ST & Cess applicable on defined rate (10.3%)

Note:

(ii)

For Local VPT:

There is no change in discount structure of local VPT no service tax is leviable on local calls made from Local VPT. However billing shall be done in respect of Local VPT Operators on the basis of revised billing policy i.e. Bills shall be issued to VPT Operators @ 50 paise per MCU after allowing discount instead of Rs.1.00 per MCU.

4. 5

Billing Schedule: Monthly Billing for all type of PCOs has been prescribed.

Account card, Recharge Coupons Value, Validity and Net Sale Priced for FLPP PCO w.e.f 01/08/2011, Modified vide Circular No.15/11-12 dtd 19.07.2011 Card Value Account Recharge Coupons Card Card Value (Rs.) 300 300 500 1000 3000 3500 5000 Validity (In Days) 7 45 60 60 60 60 30 Talk Value (Rs.) 200 300 500 1000 3000 3500 5000 Ser. Tax (12.36%) (Rs.) 33 33 55 110 330 385 550 % of Comm. N.A 32 33.5 36 36.5 38 40 Comm. Amount (Rs.) N.A 85 149 320 975 1184 1780 Net Sale Price* (Rs.) 300 215 351 680 2025 2316 3220 MCU Rate (ST 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Included)

10000 75 10000 1100 42.5 3782 6218 1.00

Validity Coupon 150 20 Nil 17 Nil Nil 150 1.00

* Net Sale price of all recharge coupons is inclusive of service Tax & Education Cess and Higher education cess . Commission will be paid upfront i.e. net amount after deducting commission will be charged at the time of sale of the recharge
coupon. These PCO cards will be sold from the BSNL Customer Center only. Uniform Grace period of 22 days is allowed for all value of cards. However no additional grace period is allowed. No outgoing call is allowed during the grace period. The unutilized balance amount in the previous card can be carried forward in case of renewal within the grace period, thereafter it shall lapse. The Service charges as applicable in the present regime of Post paid STD PCO shall continue. The Security Deposit already given by the PCO holder should be refunded after three months of migration to Prepaid PCO. The refund may be in terms of cash after 3 months of migration to take care of accounting issue. The Top Up cards in Pre-Paid PCOs (FLPP PCO) are not permissible. The shelf life for account card will be of 5 years and of recharge coupons will be of 3 years. All the prevailing instructions/guidelines issued by corporate office for post paid STD PCOs/Local PCOs will be applicable for universal PCOs (FLPP account) also.

Concessional Telephone facility for Personnel of Armed Forces and Paramilitary forces.
vide letter No. 11-04/99-PHA dated 25 April 2000, concessional tariff facility was given at of normal rate to armed forces and paramilitary foces for STD calls made from PCOs in Kargil, Nobra and Leh SDCA operated by any Armed forces. ISD calls made to Nepal from these PCOs were also covered unmder this concessional tariff facility. th Vide letter No. 2-10/01 PHA dated 17 April, 2001 for the benefit of personnel of Armed foces as well as paramilitary forces, STD calls made from 0800 hours to 2130 hours from STD PCOs operated by armed forces in the forward area of Nathual ( Sikkim) shall be charged @ 50% of normal rates on all days of the week. The same concession would also be applicable for ISD calls made to Nepal from these PCOs.
th

C. DSPT Tariff C.01 TARIFF OF DSPT SERVICE ON COMMERCIAL BASIS Tariff for Digital Satellite Public Telephone (DSPT) Service on Commercial basis Particulars Amount S. No. 1 Sale Price including installation of each DSPT terminal (1.2 m Antenna Rs.80,000 (Non refundable) Diameter with BUC (1 Watt) 2 Sale Price of SPV equipment per unit Rs.35,000 (Non refundable) 3 (i) (ii) (iii) 4 5 Voice Usage Charges (Within India) Fixed monthly charges Call charges per minute Pulse rate Minimum Commitment Other charges Rs.500.00 Rs. 5.00 60 seconds 2 years WPC charges, Service Tax , Licence Fee etc.

(105-1/2008-Comml Dated 18-6-2008 and 10-3/Comm./2009-R&C Dated 26-5-2009). Other terms and conditions: DSPT service shall be provided after an agreement is signed with the customer. The agreement should, inter alia, include following points: (i) For commercial purpose, DSPT will be procured based on the request received from the customer; (ii) In case of surrender of service by the customer before the expiry of the minimum commitment period, the customer shall be liable to pay the dues on account of all engaged service, for the remaining period; (iii) In addition to (ii) above, in case of surrender before the expiry of commitment period, the decommissioning charges @Rs.10,000/per DSPT terminal shall also be payable by the customer; (iv) The transportation of equipment to site is customer's responsibility; (v) WPC charges, Licence Fees will be charged @ 15% on item 1 & 2 above (i.e. Sale price of DSPT Terminal and Sale price of SPV equipment) (vi) Broadband Service to DSPT customer may be provided under Unlimited Business Plan UL3300/UL3300 plus as per existing guidelines for Broadband services Shifting Charges of DSPT service on Commercial basis

S.No. Particulars Charges (Rs.) 1 Dismantling of DSPT 10000/2 Re-installation of DSPT 10000/3 Transportation charges 4000/4 Site survey charges 2500/5 LF & WPC charges @ 15% of (1+2+3+4) 3975/6 Total charges for shifting of DSPT 30475 /(6-1/2009-R&C [CFA] Dated 24-9-09) (i) Service Tax will be charged extra, as applicable. (ii) The equipment shall be insured for any damage caused during transit and the insurance charges shall be borne by the customer. (iii) Shifting charges are applicable to customers for DSPT taken on commercial basis only. nd nd C.02 Tariff for provisioning of (i) 2 Telephone Connection on the 2 Port of DSPT connection to the same user and (ii) Temporary DSPT connection on Commercial Basis. a. Tariff for Provisioning and Installation of 2nd Telephone connection on the existing DSPT (w.e.f 21.07.2010)
Sl. No. 1. 2. 3. 4. 5. 6. Particulars Charges (in Rs.) One Time Provisioning Charge 35,000/Fixed Monthly charges (FMC) 500/Call charges per Minute 5/Pulse Rate 60 sec. ISD call charges for DSPT connection on any port Existing ISD rate + Rs. 5/- per minute. Security Deposit a. For 1st (main) connection (Non-ISD) Average billed amount of last 3 billing cycles. b. For 2nd connection (Non-ISD) Rs. 15,000/-, subject to review after 3 months. Additional Security Deposit of Rs. 10,000/- shall be obtained for provisioning of ISD facility in addition to the amount specified at 6(a) & 6(b) above. b. Tariff for Temporary provisioning of DSPT connection: (w.e.f.21.07.2010) Sl. No. Particulars 1. Security Deposit for provisioning of DSPT without SPV system 2. Security Deposit for provisioning of DSPT with SPV system 3. Installation, Commissioning & Transportation 4. a) DSPT system without SPV system LF & WPC charges b) DSPT system with SPV system 5. Fixed Monthly charges (FMC) 6. Call Charges Per Minute 7. Pulse Rate 8. Dismantle Charges Note: Temporary DSPT connection can be given for a maximum period of three (3) months only. Tariff for Internet Access with facility of download of data at 64 Kbps on DSPT : (w.e.f. 17.08.2010) Sl. No. Particulars 1. Fixed Monthly Charges (FMC) : a. For Unlimited Plan b. For Limited Plan with Free Download upto 200 MB Additional usage Charges per MB beyond 200 MB in case of Limited Plan 2. Provisioning/Installation charges

Charges (in Rs.) 1,00,000/1,40,000/15,000/12,000/17,250/5,000/5/60 sec 10,000/-

c.

Charges (in Rs.) Rs. 9,999/Rs. 1,350/Rs. 4/- per MB Rs. 1000/-

D. Broadband Services
D.01
S. No. Particulars

BROADBAND TARIFF LIMITED PLANS

BBG Speed Combo 2799 BBG Super Speed Combo 3699 VDSL Download Upto 10 Mbps Upload -Upto 4 Mbps BBG Super Speed Combo 4999 BBG Super Speed Combo 6999

Limited Plans BBG 250 BBG FN Combo 600

Bandwidth (Download Speed)

Upto 2Mbps

Upto 2 Mbps

Upto 8Mbps

Upto 16 Mbps

Upto 24 Mbps

Applicability

All Users

All Users

All Users

All Users

All Users

All Users

3 4 5 6

Monthly Charges (Rs) Annual Payment Option (Rs.) [11 x FMC] Two Years Payment Option (Rs.) [21 x FMC] Three Years Payment Option (Rs.) [30 x FMC] Download/Upload Limit (MB/ GB) per month Additional Usage Charges/ MB beyond free download/upload limit (Rs) Night Unlimited (0200-0800 Hrs) Free E-mail IDs/Space (Per Email ID) Static IP Address (On Request)

250 2750 5250 7500

600 6600 12600 18000

2799 30789 58779 83970

3699 40689 77679 110970

4999 54989 104979 149970

6999 76989 146979 209970

1.0 GB

2.5 GB 0.30 upto 5 GB, 0.15 thereafter Yes

60 GB

100 GB

125 GB

250 GB

0.30 upto 5 GB, 0.15 thereafter

0.15

0.15

0.15

0.15

No

No

No

No

No

10

1/5 MB

1/5 MB

1/5 MB

1/5 MB

1/5 MB

1/5 MB

11

NA

NA

One Free One Month charges One Month NIL 500

One Free

One Free

One Free

12 13 14 15

Security Deposit Minimum Hire Period Telephone fixed monthly charges in Rs Free Calls* (within BSNL N/W only) MCU charges / pulse in Rs. (To BSNL N/W after free calls) (To other N/W)

NIL One Month

One Month charges One Month NIL 250

One Month charges One Month NIL 500

One Month charges One Month NIL 1000

One Month charges One Month NIL 1000

As per existing Landline Plan 1 1 1 1 1

16

1.2

1.2

1.2

1.2

1.2

* In NCR SSAs (only in Faridabad, Ghaziabad, Gurgaon & Noida), available free calls under combo plans are offered as 50% calls within BSNL N/W and 50% calls to other N/W w.e.f 01-04-2013.

D.02. BROADBAND TARIFF UNLIMITED PLANS

Unlimited BB Home BBG Combo Combo ULD 950 ULD 1425 4 Mbps upto 8 GB, 512 Kbps beyond 8 GB Home only 950 10450 4 Mbps upto 20 GB, 512 kbps beyond 20 GB# All Users 1425 15675

Particulars

BB Home ULD 525

BB Home Combo ULD 650 512 Kbps upto 4 GB, 256 Kbps beyond Home only 650 7150

BB Home Combo ULD 800 1 Mbps upto 6 GB, 512 Kbps beyond Home only 800 8800

BBG Combo ULD 900 2 Mbps upto 8 GB, 512 Kbps beyond 8 GB All Users 900 9900

BBG Combo ULD 1800 2 Mbps upto 40 GB, 256 kbps beyond 40 GB## All Users 1800 19800

BBG Combo ULD 2250 1 Mbps upto 100 GB, 256 Kbps beyond 100 GB### All Users 2250 24750

BBG Combo ULD 3500 2 Mbps upto 150 GB, 512 Kbps beyond 150 GB All Users 3500 38500

BBG Combo ULD 6300 4 Mbps upto 200 GB, 1 Mbps beyond 200 GB All Users 6300 69300

Bandwidth (Download Speed)

512 Kbps upto 4 GB, 256 Kbps beyond Home only 525 5775

Applicability Monthly Charges (Rs) Annual Payment Option (Rs.) [11 x FMC] Two Years Payment Option (Rs.) [21 x FMC] Three Years Payment Option (Rs.) [30 x FMC] Download/Upload Limit (MB/ GB) per month Additional Usage Charges/MB beyond free download/upload limit (Rs) Night Unlimited (02000800 Hrs) Free E-mail IDs/Space (Per E-mail ID) Static IP Address (On Request)

11025

13650

16800

18900

19950

29925

37800

47250

73500

132300

15750

19500

24000

27000

28500

42750

54000

67500

105000

189000

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Not Applicable Not Applicable 1/5 MB

Not Applicable Not Applicable 1/5 MB

Not Applicable Not Applicable 2/5 MB

Not Applicable Not Applicable 1/5 MB

Not Applicable Not Applicable 1/5 MB

Not Applicable Not Applicable 2/5 MB One @ Rs. 2000/p.a. additional One Month charges One Month NIL 250 1

Not Applicable Not Applicable 1/5 MB One @ Rs. 1800/p.a. additional One Month charges One Month NIL 50 1

Not Applicable Not Applicable 1/5 MB One @ Rs. 1800/- p.a. additional One Month charges One Month NIL 250 1

Not Applicable Not Applicable 4/5MB

Not Applicable Not Applicable 4/5MB

NA

NA One Month charges One Month NIL 100

NA One Month charges One Month

NA

NA One Month charges One Month NIL 400 1

One Free One Month charges One Month NIL 500 1

One Free One Month charges One Month NIL 1000 1

Security Deposit Minimum Hire Period Telephone fixed monthly charges in Rs Free Calls (To BSNL N/W after free calls) (To other N/W)

One Month charges One Month

One Month charges One Month NIL 350

MCU charges/ pulse in Rs.

As per existing Landline Plan

1.2

1.2

1.2

1.2

1.2

1.2

1.2

1.2

1.2

* In NCR SSAs (only in Faridabad, Ghaziabad, Gurgaon & Noida), available free calls under combo plans are offered as 50% calls within BSNL N/W and 50% calls to other N/W w.e.f 01-04-2013. # upto 4 Mbps till 30 GB, 512 Kbps beyond in selected Circles/SSAs (Karnataka Circle, Tamilnadu Circle, Hyderabad SSA, Faridabad SSA, Noida SSA, Gurgaon SSA, Ghaziabad SSA only) ## upto 4 Mbps till 100 GB, 256 Kbps beyond in selected Circles/SSAs (Karnataka Circle, Tamilnadu Circle, Hyderabad SSA, Faridabad SSA, Noida SSA, Gurgaon SSA, Ghaziabad SSA only) ### upto 4 Mbps till 175 GB, 256 Kbps beyond in selected Circles/SSAs (Karnataka Circle, Tamilnadu Circle, Hyderabad SSA, Faridabad SSA, Noida SSA, Gurgaon SSA, Ghaziabad SSA only) @ Promotional Plan in Hyderabad TD only for a period upto 30-09-2013

10

D.03

BROADBAND TARIFF RURAL PLANS

Rural Plans ^

Particulars

BBG Rural USOF 99

BBG Rural USOF 150

BBG Rural Combo 250

BBHome Rural Combo ULD 500

BBG Rural Combo 999

Bandwidth (Download Speed)

512 Kbps/ upto 2Mbps

512 Kbps/ upto 2Mbps

512 Kbps/ upto 2Mbps

512 Kbps upto 6 GB & 256 Kbps beyond 6 GB

512 Kbps/ up to 2 Mbps

Applicability Monthly Charges (Rs) Annual Payment Option (Rs.) [11 x FMC] Two Years Payment Option (Rs.) [21 x FMC] Three Years Payment Option (Rs.) [30 x FMC] Download/Upload Limit (MB/ GB) per month Additional Usage Charges/MB beyond free download/upload limit (Rs) Night Unlimited (02000800 Hrs) Free E-mail IDs/Space (Per E-mail ID) Static IP Address (On Request) Security Deposit

All Rural 99 1089 2079 2970 400 MB 0.30 upto 3 GB, 0.10 beyond 3 GB No 1/5 MB NA

All Rural 150 1650 3150 4500 1 GB 0.30 upto 3 GB, 0.10 beyond 3 GB No 1/5 MB NA

All Rural 250 2750 5250 7500 1.5 GB 0.20 upto 3 GB, 0.10 beyond 3 GB No 1/5 MB NA

Rural Home 500 5500 10500 15000 Unlimited

All Rural 999 10989 20979 29970 20 GB

N/A

0.10

Not Applicable 1/5 MB NA

No 1/5 MB NA

Nil

Nil

Nil

Nil

Nil

Minimum Hire Period Telephone fixed monthly charges in Rs Free Calls MCU charges/ pulse in Rs. Committed Period for FREE MODEM** Type of Modem $ ** To all Networks.

Nil As per existing Rural Landline Plan

Nil As per existing Rural Landline Plan

Nil NIL 100** 1 Nil ADSL Basic

Nil NIL 150** 1 Nil ADSL Basic

Nil NIL 450** 1 Nil ADSL Basic

Nil ADSL Basic

Nil ADSL Basic

^ No charges for registration, modem, security deposit and installation will be taken from customers for these USO plans in rural areas subject to first 31 connections per rural exchange.

11

D.04
Particulars

BROADBAND TARIFF (CSC/PCO) PLANS

CSC Plans BB CSC 400 512 Kbps/ Upto 2Mbps CSCs under e-governance and Private Broadband Kiosks in rural USOF areas 400 4400 8400 BB CSC ULD 999 2 Mbps upto 20 GB & 256 Kbps beyond 20 GB BB CSC UL 1500 2 Mbps upto 30 GB & 512 Kbps beyond 30 GB PCO Plans BB PCO 400 512 Kbps/ Upto 2Mbps

Bandwidth (Download Speed) upto

Applicability

CSCs under egovernance

CSCs under egovernance

PCOs Only

Monthly Charges (Rs) Annual Payment Option (Rs) [11 x FMC Two Years Payment Option@ (Rs.) [21 x FMC] Three Years Payment Option@ (Rs.) [30 x FMC] Download/Upload Limit (MB/ GB) per month Additional Usage Charges/MB beyond free download/upload limit (Rs) Night Unlimited (0200-0800 Hrs) Free E-mail IDs/Space (Per E-mail ID) Static IP Address (On Request) Security Deposit Minimum Hire Period Telephone fixed monthly charges in Rs Free Calls MCU charges/ pulse in Rs. Commited Period for FREE MODEM** Type of Modem$

999 10989 20979

1500 16500 31500

400 4400 8400

12000

29970

45000

12000

4 GB 0.15 No 1/5 MB NA One Month charges Nil

Unlimited NA No 1/5 MB NA One Month charges Nil

Unlimited NA No 1/5 MB NA One Month charges Nil

4 GB 0.20 No 1/5 MB NA One Month charges Nil

As per existing Landline Plan

As per existing Landline Plan

As per existing Landline Plan

As per existing Landline Plan

Not Applicable NA

Not Applicable NA

Not Applicable NA

Not Applicable NA

D.05

BROADBAND INSTALLATION/MODEM CHARGES/SCHEMES

INITIAL AND OTHER CHARGES: Installation charges Shifting Charges Rs 250 (In case of modem from BSNL on rental or customer owned modem) Nil Nil

Change of Plan Charges

Modem Charges:- (A) Modem on Outright purchase: Different options are given below: Ports Ethernet Wi-Fi USB Terminal Adapter MRP Charges (Rs) ~ ADSL Basic Modem One One 1400 ADSL WiFi Modem Four One 2100 ADSL WiFi-TA Modem Four One One 2550 VDSL WiFI Modem Four One 3150

(B) Modem on Rent: (i) The monthly rental for modems shall be as given below: Particulars Modem Type ADSL Basic Modem ADSL WiFi Modem Rs. 80 p.m. Rs. 40 p.m. ADSL WiFi-TA Modem Rs. 100 p.m. Rs. 50 p.m. VDSL WiFI Modem Rs. 130 p.m. Rs. 65 p.m.

Monthly Rental Rs. 50 p.m. (Upto 24 Months) Monthly Rental Rs. 25 p.m. (After 24 Months) (ii) Security Deposit (refundable) : Rs 500 ~ Inclusive of VAT/Sales Tax and AMC for five years

12

D.05
Particulars

Broadband Combo Flexi Plans.

Flexi General Combo Plan 500 2 Mbps upto 3 GB, 256 Kbps beyond All users 500 5000 500 0.20 Flexi General Combo Plan 750 2 Mbps upto 5 GB, 256 Kbps beyond All users 750 7500 750 0.15 Flexi General Combo Plan 1000 2 Mbps upto 10 GB, 256 Kbps beyond All users 1000 10000 1000 0.10 Flexi General Combo Plan 1250 4 Mbps upto 12 GB, 256 Kbps beyond All users 1250 12500 1250 0.10 Flexi General Combo Plan 1500 4 Mbps upto 20 GB, 256 Kbps beyond All users 1500 15000 1500 0.08

Bandwidth (Download Speed) Applicability Minimum Monthly Charges (Rs) Annual Payment Option (Rs) Free Broadband usage + Free Calls (worth Rs./Per Month) Broadband Usage Charges/MB (Rs.) Security Deposit #

One Month One Month One Month One Month One Month FMC FMC FMC FMC FMC Minimum Hire Period One Month One Month One Month One Month One Month Telephone fixed monthly charges in Rs NIL NIL NIL NIL NIL Intra and Inter Circle Call charges/ minute in Rs. (Pulse Rate 60 seconds) NIL for the NIL for the calls within calls within LL to BSNL LL/ BSNL WLL(except 10 0.4 SDCA, 0.3 Circle, 0.2 NIL NIL digit numbers) for other for other calls calls LL to BSNL Cellular/BSNL WLL(10 0.4 0.3 0.2 0.2 NIL digit numbers) LL To Others 1.00 1.00 1.00 1.00 1.00 As per Existing ISD tariff for Landline on per minute basis. (Pulse rate ISD charges shall be 60 seconds for all countries.)

(Circular No. 12/12-13 dated 19-06-2012)

Special Discount scheme for Central Govt. / State Govt./ PSU employees and to Visually Impaired customers of both existing /new.
Discount @ 20% of FMC & usage charges is available to serving/retired Employes of Cetnral/State Govt/PSU s except BSNL employees for the broadband connections working for them on concessional basis or as service broadband connections under official capacity. However, the 20% discount is admissible to the BSNL employees at par with Central/State Govt/ PSUs employees if the said broadband connection is other than the concessional broadband connection or residentical service broadband connection provided in official capacity.

D.06 VOLUME BASED PREPAID TARIFF BROADBAND TARIFF (Effective from 01.08.2011)
A. (Rationalized vide Circular No. R&C-CFA 16/11-12) Initial Charges at the time of application: Particulars Installation charge ADSL Basic Modem charges for outright purchase ADSL WiFi Activation Charges(to be collected through D/note Activation Initial benefit (*) Service Tax extra, (#) Inclusive of VAT/Sales Tax Installation charges and Modem charges shall be collected in advance through Demand Note through the local commercial system at the time of application for Prepaid BB connection. In case of customer having his/her own modem, only Installation charges shall be collected in advance through Demand Note through the local commercial system at the time of application for Prepaid BB connection. Creation of Prepaid Broadband account: The creation of Prepaid BB account will be FREE of any charges (other than mentioned at A above) and the account will be created with complementary balance of 50 MB and with validity of 15 days from the date of creation. Free Usage Validiy Amount in Rs. Rs. 250/- (*) Rs. 1100/-(#) Rs. 1800/-(#) 100/400 MB 30 days

B.

13

C.

Volume based Prepaid Recharge Vouchers . S. N o. 1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 Voucher Type Down laod Speed Upto 2 Mbps Upto 2 Mbps Upto 2 Mbps Upto 2 Mbps Upto 2 Mbps Upto 256 Kbps Upto 4 Mbps Upto 512 Kbps Upto 8 Mbps Upto 1 Mbps Upto 2 Mbps Upto 2 Mbps Upto 2 Mbps MRP of the Voucher in Rs. (inclusive of Service Tax) 200 250 350 450 600 625 800 990 1500 1600 1750 1800 3000 Data Usage in GB 700M 1.5 2.5 3 5 Unlimited 8 Unlimited 25 Unlimited 16 7 13 Validity in days 30 15 15 30 30 20 15 20 15 20 90 180 360 GP-1* GP2** 30 30 30 30 30 30 30 30 30 30 30 30 30

BBV RL 200 BBV RL 250 BBV RL 350 BBV RL 450 BBV RL 600 BBV RULG 625 BBV RL 800 BBV RULG 990 BBV RL 1500 BBV RULG1600 BBV RL 1750 BBV RL 1800 BBV RL 3000

15 15 15 15 15 15 15 15 15 15 15 15 15

For limited plans, balance usage available if any will be carried forward, in case of recharge within the Grace Period *GP-1 (i.e. 15 days). Beyond 15 days (*GP-1), balance usage available if any will not be carried forward, but the customer can recharge his account upto another 45 days (** GP-2). After expiry of the additional grace period of 45 days (**GP-2), the account of the customer shall be deleted from the system. D. Top up Vouchers for Volume Based Plans: Top up vouchers of the following denominations shall be available for additional data usage without any change in validity: S. No. 1 2 E. Voucher Type BBV Topup 200 BBV Topup 375 MRP of the Voucher in Rs. (inclusive of Service Tax) 200 375 Data Usage in GB 2 5

Validity Vouchers for Volume Based Plans:

S. No.

Voucher Type

MRP of the Voucher in RS. (inclusive of Service Tax)

Validity in days 15

1 BBV Validity 100 100 Validity and Top Up Voucher shall not be applicable to those using unlimited usage. F. G. E-mail ID: On request by the customer, an email id with 5 MB mail space shall be given in bsnl.in domain.

Renewal / Recharge of account:- The customer can recharge his account online from the BSNL portal after purchasing the voucher either through BSNL CSC or other retail outlets. The customer can also recharge through online payment mode.

14

D.07

BROADBAND TARIFF (SPECIAL TARIFF PLANS FOR MPs LS&RS)

Charges. 180 NIL Rs. 1/As applicable to One India Plan as communicated vide letter No. 34/2009-R&C [CFA) dated 22.11.2010, modified from time to time. As applicable to One India Plan as communicated vide letter No. 31/2010-R&C [CFA) dated 31.07.2012, modified from time to time.

Landline Connections. Particulars Fixed Monthly Charges (irrespective of Exchange area/capacity) Free Calls Unit call rate Pulse rate (Local/intra network/Inter network/Other network. ) ISD Pulse rate

Broadband over Landline (already circulated vide letter No. No.1-1/2009-R&C [CFA] dated: 03.11.10 (Circular No. 39/10-11) BB MP ULD 1500 2 Mbps upto 30 GB / 512 Kbps beyond 30 GB BB MP ULD 1000 1 Mbps upto 15 GB / 512 Kbps beyond 15 GB Honble Members of Parliament. BB connection under this Plan to be provided to MPs on any of the two Telephone connections working in the service area of BSNL.

Particulars Bandwidth (Download Speed)

Applicability

Honble Members of Parliament. BB connection under this Plan to be provided on any of the two Telephone connections working in the service area of BSNL for an MP, only if, the Broadband facility for which charges are payable by Lok Sabha/Rajya Sabha Sectt. is not already availed by the MP against telephones provided by MTNL at Delhi / Mumbai.

Fixed Monthly Charges

Rs. 1500/(Payable by Lok Sabha/Rajya Sabha Sectt.)

Download/Upload Limit (MB/ GB) per month Free E-mail IDs/Space (Per E-mail ID) Static IP Address (On Written Request) Request) Security Deposit for Broadband

Unlimited 2/5 MB Not Applicable NIL

Rs. 833/(payable by Lok Sabha/Rajya Sabha Sectt. by adjustment against the value of 10,000 calls per annum surrendered by Honble MP from allotted free call quota of 1,50,000 calls against all telephones). Unlimited 1/5 MB Not Applicable NIL

E.VAS ON BROADBAND
E.01. GAMES ON DEMAND SERVICE ON BROADBAND
The service is provided in association with M/s Indiagames Ltd. as franchisee on revenue sharing basis. 1. The Gaming Service to broadband customers is available under the post paid packages: Sl. No. Package Charges 1. Casual Package Rs.100/- p.m 2 Premium package Rs.200/- p.m 3 Economy Package* Rs. 49/- p.m. *Economy Package has been launched in June, 2011on promotional basis for 90 days. 2. Data usage on account of GoD service will not be chargeable to the customer.

E.02 1.

TARIFF FOR MUSIC ON DEMAND & GAMING HUNGAMA SERVICES ON BROADBAND

Music on Demand & Gaming Hungama services are provided in association with M/s Hungama Digital Media Entertainment Pvt. Ltd. as franchisee on revenue sharing basis. 2. Tariff for online Music on Demand services: Sl. Package Subscription Type Charges* No. 1. Package 1 comprising of 60,000+ audio and 1500+ Flat rental for unlimited download Rs.149/- p.m. Music videos tracks (Refer Para 4) *Service Tax charges shall be extra as applicable. 3. Tariff for Games on demand (Gaming Hungama) services: S.No 1. Charges* Rs.49/- per month

Package Subscription Type Package 1 comprising of 130+ casual Flat rental for unlimited download web based games *Service Tax charges shall be extra as applicable. The tariffs shall be regulated, maintained and reviewed by BSNL from time to time.

3.

Billing: - The billing of this service is Post Paid. The services are billed as part of Broadband/Basic Telephony services provided by BSNL.

4.

Data download: - The data transaction volumes involved in connection with Music and Gaming content download usage from the Hungama portal shall also be added to the normal Broadband usage of the customer.

15

E.03

IP TV AND VIDEO ON DEMAND

BSNL has launched Multiplay Services for its Broadband Customers to provide nearly 100 numbers of TV Channels and Video on Demand Services. Initially two services namely IPTV and Video on Demand have been launched. IPTV service will make available to the customers to watch many TV channels over broadband connectivity which is similar to what is being provided by cable operator and the DTH services providers. The Video on Demand Services (VoD) are basically meant for the customers who would like to watch the movies/shows on their TV/Computer through broadband connectivity. Any Broadband Customer of BSNL can avail these services by purchasing/hiring a Set Top Box. IPTV services are being offered to BSNL customers in association with the IPTV Franchisees. The franchisee has been allowed to set its local tariff subject to the ceiling in consultation with the concerned field unit head to make its offering more competitive . The ceiling for IPTV service components are as follows :

Tariff ceiling for IP TV and Video on Demand

(i) Free to Air package tariff ceiling
S No 1 2 Package Package 1 Package 2 No of FTA chls <75 >75 to 150 Price ceiling /month* Rs 100/Rs 150/-

(ii)

Paid channels tariff ceiling

S No 1. 2. Offering type A-la-carte Bouquet Max Rate/ channel/ month * Rs 8/Rs 5/-

(iii)

VOD content
S.No Package Latest (Released within one month) 1 2 3 Bollywood Hollywood Regional STB Type STB with PVR ( 80 GB) STB without PVR Rs. 75/Rs. 125/Rs. 50/Ceiling /Movie Current (Released within year) Normal one Premium (in Demand)

Rs. 50/Rs. 75/Rs. 35/-

Rs. 25/Rs. 50/Rs. 25/-

Rs. 75/Rs. 125/Rs. 50/-

(iv) STB charges * S No 1 2 (v) Maximum Charges for purchase Rs 5000/-( life time warranty) Rs 2500/-( life time warranty) Max. Rental/month ; Security Deposit ( Rs 1500/- Maximum) Rs 140/Rs 70/-

Installation and commissioning charges Rs 250/- ( maximum)

*Service tax and other taxes extra Note: 1. 2. 3. Installation charges for bfone and broadband shall be extra as per existing rules The franchisee shall directly provide the STB to the customer in case of one time sale basis. The fixed monthly charges for STB will be applicable when the customer opts for not purchasing the STB and is ready to pay monthly charges for the use of STB. In this case, he has to pay a refundable SD of Rs. 1500(Maximum) .(Service and other Taxes will be charged as applicable

Service Tax and Entertainment Tax: The Service Tax and other Taxes shall be as applicable. 4. 5. The above tariff is applicable w.e.f 29/09/2008.

Other conditions: (i) How to charge a customer in between the month: In case of monthly fixed charges, the charging for the first month can be proportionate. (ii) Charging of subscribers leaving in the middle of the month : At the time of registration, it may be made clear to the customer that no rebate would be admissible in case the subscription is withdrawn in the middle of the month

16

F. INTERNET SERVICES
F.01 Package SANCHARNET TARIFF CARD Hours Limited Access & 4 MB Email Space Validity Charge 6 Months Rs.150 1 Year Rs.250 2 Years Rs.500 2 Years Rs.1000 2 Years Rs.2300 2 Years Rs.4500 N.A N.A Limited Access & 10 MB Email Space Validity Charge N.A N.A N.A N.A N.A N.A N.A N.A 1 Year Rs.2500 1 Year Rs.5000 N.A N.A Unlimited Access & 10 MB Email Space Validity Charge N.A N.A N.A N.A N.A N.A N.A N.A N.A N.A N.A N.A 6 Months Rs.9000

A. PSTN Dial Up Access Tariff Card:

Temporary Regular Executive Silver Pass Gold Pass Corporate Enterprise

25 50 100 200 500 1000 Unlimited

B. ISDN Dial Up (64 kbps) Access Tariff Card:

Package Hours Limited Access & 4 MB Email Space Limited Access & 10 MB Email Space Unlimited Access & 10 MB Email Space Fixed IP & Unlimited Access

Personal Professional Corporate Enterprise Fixed IP Package

100 500 1000 Unlimited Unlimited

Validity 2 Years 2 Years 2 Years N.A N.A

Charge Rs.1000 Rs.4500 Rs.8000 N.A N.A

Validity N.A 1 Year 1 Year N.A N.A

Charge N.A Rs.5000 Rs.9000 N.A N.A

Validity N.A N.A N.A 6 Months N.A

Charge N.A N.A N.A Rs.16000 N.A

Validity N.A N.A N.A N.A 6 Months

Charge N.A N.A N.A N.A Rs.30000

C. ISDN Dial Up (128 kbps) Access Tariff Card:

Package Hours Limited Access & 4 MB Email Space Limited Access & 10 MB Email Space Unlimited Access & 10 MB Email Space Fixed IP & Unlimited Access

Personal Professional Corporate Enterprise Fixed IP Package Note:

100 500 1000 Unlimited Unlimited

Validity 2 Years 2 Years 2 Years N.A N.A

Charge Rs.2000 Rs.9000 Rs.16000 N.A N.A

Validity N.A 1 Year 1 Year N.A N.A

Charge N.A Rs.10000 Rs.18000 N.A N.A

Validity N.A N.A N.A

6 Months

Charge N.A N.A N.A

Rs.32000

N.A

N.A

Validity N.A N.A N.A N.A 6 Months

Charge N.A N.A N.A N.A Rs.54000

(i) Service Tax as applicable shall be extra (ii) One User ID and E-mail ID per package except for Corporate Package where it is 2. (iii) Simultaneous logins per user ID shall be 2 in case of limited access & one in case of unlimited access scheme. (iv) In unlimited access schemes the access is restricted from two specified telephone numbers (CLIP restriction) (v) E-mail space per E-mail ID shall be 4 MB or 10 MB (vi) Free web space for user ID shall be 1 MB (vii) Free access from 11 P.M. to 8 A.M. on weekdays & for full day on Sundays and 3 national holidays.

F.05 Tariff for Short Duration Internet Connectivity:

S.No. Item 1 Minimum period of hire 2 3 4 Minimum hire bandwidth Initial Charges (One time) as per prevailing rates Fixed Charges Details (i) upto 7 days (ii) more than 7 days but less that 15 days 512 Kbps Rs.1000/To be charged as per prevailing rates as under:(i) upto 7 days equivalent to charges of 15 days (ii) more than 7 days and less than 15 days, equivalent to 1 month charges As per Para C (3). Connectivity is to be provided on existing infrastructure only. No discount applicable All payments will be in advance

5 6 7

Local Lead charges (on existing infrastructure) Special discount to institutions Payment

17

G. Intelligent Network Services

G.01 INDIA TELEPHONE CARD (ITC)
India Telephone Card (ITC) or Virtual Card Calling (VCC) card uses IN services by which subscriber can make calls from any normal telephone connection to any destination number and have the cost of these charged to the account of particular ITC, without any charge on calling or called line. This service is available from local PCO also. With the help of this card STD/ISD calls can also be made from the telephone with STD/ISD barred. ITC card purchased in one city can be used in any other city where this service is available. ITC card can also be used from BSNLWLL & Cellone connections. 1. Tariff for ITC Cards 1. Card Details: MRP (in Rs.) in all States Usage period after first use i.e., Validity (in days) Service Tax+ Education cess @12.36% applicable except in J& K State (in Rs.) Expiry Period (Shelf life in months) Card value and Talk value (in Rs.) A) For cards to be sold in States other than J & K Card Value Talk Value B) For cards to be sold in J & K State Card Value Talk Value LOCAL/STD Pulse Rate Fixed To Fixed Fixed To Mobile(10 digit) Mobile To Fixed Mobile To Mobile(10 digit) 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 17.80 16 20 18 48.95 47 55 52 97.90 100 110 110 267.00 275 300 310 489.50 500 550 574 979.00 1000 1100 1158 20 10 2.20 18 55 30 6.05 18 110 60 12.10 18 300 90 33.00 18 550 120 60.50 18 1100 180 121.00 18

FPH, UAN, PRM, TELEVOTING,

H.01 FREE PHONE / TOLL FREE SERVICE

This service is an ideal business promotion tool for business communities who want their customer to call them free of cost. Totally customer oriented organizations can provide information about their products, allow customers to place orders or even register their complaints/suggestions and offer assistance to customers without the user getting charges. Other features are: 1. This service can be taken on any existing telephone line without requiring any additional line. 2. Any user of BSNL telephone network can call FPH/TLF number free of charge. 3. All charges are to pay by the FPH/TLF holder (who has taken this service & receive the call). 4. The service subscriber is allotted a FPH service number (Eleven digits). For same FPH service number, the subscriber can have many destination numbers. 5. Any subscriber who is willing to become a free phone subscriber outside the cities where the IN switches are installed, the call charges will be as per the national STD tariff. 6. The charges indicated here are FPH service charges and they do not include the normal charges levied for basic telephony service. 7. Billing for the same is separately issued to subscriber on monthly basis, which does not include landline rent & charges on which the TLF/FPH services is taken. 8. Access Code is 1800233 (For new IN platform). 9. Total digit for service is 1800-233-ABCD (For new IN platform) 10. Vanity numbers are available for selection of ABCD on charge basis. TARIFF: 1. Processing charge for service (Non refundable) Rs.3000/2. Security deposit (Refundable) Initially Rs.10,000/- & to be updated to 2 months (To be reviewed every 6 months) average billing 3. Fixed Monthly Charges for service Rs.1000/- per month 4. Call Charges From Basic/WLL Local (Within same SDCA) Rs.1.20/120 sec Intra Circle (Within same circle) Rs.1.20/60 sec Inter Circle Rs.1.20/60 sec Cellular Within LSA Rs.1.20/60 sec Outside LSA Rs.1.60/60 sec National Roaming Rs.1.60/60 sec 5. Discount To Free Phone subscriber Monthly Bill Discount Upto 10000 Nil (Note: The discount is on non-graded basis) 10001 to 50000 10 % 50001 to 250000 15 % 250001 to 500000 20 % > 500000 25 % 6. IN Number New IN platform 1800233ABCD 7. Charges for any modification in service on request from subscriber Rs.100/- per modification 8. Detail billing soft copy (on demand by Sub.) (Per month) Rs.100/9. Vanity Numbers Charges One Time Monthly Payment Super Premium (Category A) Rs.10000/Rs.1000/Premium (Category B) Rs.7500/Rs.750/Prime (Category C) Rs.5000/Rs.500/-

18

NOTE: 1. 2.

The processing charge may be waived off for CIC and Corporate customers giving revenue of Rs.1,00,000/- per month from other BSNL services. The fixed monthly charges applicable to FPH/UAN number may be waived off for customers with call revenue of Rs.50,000/p.m or more from the particular FPH/UAN number.

H.02 UNIVERSAL ACCESS NUMBER (UAN)

The subscriber having this service can be reached nationwide under a unique IN number. The calling user will pay the charges upto SSP as per local / STD rates (to be charged at local exchange) and the called subscriber will pay from SSP up to destination (through detailed billing at SSP). A number of destination numbers can be designated to an UAN number. Other features are: 1. This service can be taken on any existing telephone line without requiring any additional line. 2. Any user in BSNL telephone network can call this number. 3. The calling user will pay the charges upto SSP as per local/STD rates (to be charged at local exchange) and the called subscriber will pay from SSP up to destination (through detailed billing at SSP). 4. Charges from out of station calls are same as per the existing STD rates in BSNL. 5. Billing for the same is included with landline rent & charges who dials this UAN number. 6. Unit charge/pulse is Rs.1.20. 7. Access Code for UAN is 1860-XYZ (XYZ SCP code) 8. Total digit for service is 1860-XYZ-ABCD

9.

Vanity numbers are available for selection of ABCD on charge basis.

TARIFF:
Particulars 1. Processing charge for service (Nonrefundable) 2. Security deposit (Refundable) (To be reviewed every 6 months) 3. Fixed Monthly Charges for service 4. Call Charges Payable by (I) From Landline/WLL (a) Local (Within same SDCA) (i) From BSNL/MTNL (ii) From Other Networks (b) Intra Circle (Within same circle) (c) Inter Circle (II) From Cellular (a) Within LSA (b) Outside LSA (c) National Roaming 5. Discount To Free Phone subscriber Note: (i) The discount is on non-graded basis (ii) In case of UAN (Split charging) Excludes local calls UAN-Full Charge Rs.5000/N.A Rs.3,000/- per month Calling Party (Rs./Sec) UAN-Split Charge Rs.3000/Initially Rs.10,000/- & to be updated to 2 months average billing Rs.1,000/- per month Calling Party (Rs./Sec) Called Party (Rs./Sec)

30 Sec Not Applicable 30 Sec 30 Sec 2.00/60 2.00/60 Prevailing national roaming tariff (calls beyond visited LSA) as per plan Monthly Bill Discount Upto 10000 Nil 10001 to 50000 15 % 50001 to 250000 20 % 250001 to 25 % 500000 > 500000 30 % 1860 XYZ ABCD XYZ SCP Code ABCD - (0001 TO 4999) Rs.100/Rs.100/One Time Rs.10000/Rs.7500/Rs.5000/-

Local call charge to PSTN Not Applicable Local call charge to PSTN Local call charge to PSTN Local C2F as per plan Local C2F as per plan Prevailing national roaming tariff within LSA as per plan Monthly Bill Upto 10000 10001 to 50000 50001 to 250000 250001 to 500000

Free 1.20/180 1.20/60 1.60/60 1.20/60 1.60/60 1.60/60 Discount Nil 15 % 20 % 25 %

4. IN Number

5. Any modification in service (on demand) 6.Detail billing soft copy (Per month) (On demand by subscriber) 7. Vanity Numbers Charges Super Premium (Category A) Premium (Category B) Prime (Category C)

> 500000 30 % 1860 XYZ ABCD XYZ SCP Code ABCD - (5000 TO 9999) Rs.100/Rs.100/Monthly Payment Rs.1000/Rs.750/Rs.500/-

NOTE: 1. *Rate per MCU is as per applicable plan 2. The processing charge may be waived off for CIC and Corporate customers giving revenue of Rs.100000/per month from other BSNL services. 3. The fixed monthly charges applicable to FPH/UAN number may be waived off for customers with call revenue of Rs.50000/- p.m or more from the particular FPH/UAN number.

H.03 VOICE VIRTUAL PRIVATE NETWORK

The Voice VPN service enables the subscribers to establish a private network using public network resources. The subscribers lines connected to different fixed line network switches constitute a Virtual PABX including a number of PABX capabilities such as Private Numbering Plan (PNP), Call Transfer and Call Hold etc. Restrictions on O/G and I/C calls can also be imposed.

19

ACCESS CODE: 1801-XYZ (XYZ SCP code) TARIFF:

The Voice VPN on the fixed lines, through IN platform, may be offered in three categories namely within SDCA, within Circle and All India. The charges for such VPN services shall be split in to two parts namely Fixed Plan Charges and Usage charges per minute. The usage charges shall be ON-Net (Within VPN) and OFF-Net (Outside VPN). The OFF-Net charges shall be as per the applicable tariff of BSNL. Following are the VPN tariff in addition to normal rental/plan charges of basic phone DEL in the group.

1. Activation Charge Rs.1000/2. Minimum Period of hire One Year 3. Creation/Deletion/Addition/Modification per no. Rs.100 4. Charges for the change of feature (per request) Rs.100 5. VPN and Usage Charges SDCA LDCA Circle All India (a) Minimum Connections for VPN (PNP) 25 25 25 50 (b) Fixed VPN Charges per month per DEL (In Rs.) 99 149 249 399 (c) ON-Net Charges per minute Nil Nil Nil Nil (d) OFF-Net Charges outside VPN (Local, STD, ISD, Cellular and WLL (M)) As per the existing tariff from fixed to other networks 6. Discount on the OFF-Net Calls of the group (Only on calls) (On graded basis)-All existing subscriber of C-Dot platform will get this discount only when migrated to new platform. (a) Below 10000 Nil (b) 10001 to 25000 2.5 % (c) 25001 to 50000 5% (d) 50001 to 100000 7.5 % (e) > 100001 10 % Note: No other Corporate Discount scheme will be applicable on the above charges 7. Any creation/deletion/addition/modification per number Rs.100/8. Charges for the change of feature (per request) Rs.100/9. Addition/Deletion/Modification of any of the following feature per request per extension (i) Exception List (List of numbers not allowed for incoming and outgoing calls) (ii) Barring of off-net calls (Barred from making call outside VPN) Rs.100/(iii) Selected off-net destinations (only selected destinations outside VPN is allowed) (iv) Barring/Opening STD, ISD on number within VPN (Normal STD/ISD opening/barring) Rs.100/(v) Time dependent routing of incoming calls (All incoming call can be routed according to time). (vi) Origin dependent routing of incoming calls (All incoming call can be routed according to their Rs.100/origin). (vii) Multiple Account Code (Allows users of given VPN group to mark their calls according to business Rs.100/so that company receives a bill, which details cost of communication according to company activities and organization) Rs.100/(viii) Dual Invoicing (Allows to bill calls made by VPN extension either on companies corporate account or on personal account Rs.1000/- per month

Rs.100/- per extension

H.04

PREMIUM RATE SERVICE (PRM)

This is a service that can be accessed by Pre-paid Mobile telephone subscribers only all over the country on new Intelligent Network platform. The PRM service will facilitate service providers to offer service like forecast, future, share market, job consultation etc. The service provider is allotted a PRM service number (1867-XYZ-ABCD) by the network operator (BSNL) and that number can be accessed from any point in the network. For this service, call charges will be at a higher rate (these charges will be borne by calling users) i.e. premium rate and the revenue earned is shared between service provider (receiver of call) and network provider (BSNL). For the same PRM service number, the subscriber can have a number of destination numbers. Other features are: 1. This service is available on any existing Pre-paid Mobile telephone. 2. Any Pre-paid Mobile user in the telephone network can call PRM number. 3. All charges are paid by the calling user. 4. Charges from out of station call are as same as existing STD rates in BSNL plus premium rate choice by the service provider (receiver of call). 5. Minimum period of hire of the service will be one month. 6. Access Code: 1867-XYZ (XYZ SCP code). 7. Total digit for service is 1867-XYZ-ABCD

TARIFF:
1. Activation Charge 2. Fixed Monthly Charges 3. Fixed PRM Charges Per Month 4. Minimum Hire Period 3. Any modification, addition, and deletion in time dependent routing, origin dependent routing and all such available features 4. Pulse duration (Depending upon the premium service Type)(Applicable on the new IN platform as well) 5. Call charges 6. All the other miscellaneous charges including Vanity number 7. Revenue share on graded basis to customers of Premium Rate Service Monthly billed MCUs to IN subscriber per month (a) Up to 1 Lakh (b) 1 to 5 Lakhs (c) >5 to 10 Lakhs (e) >10 Lakhs Rs.3000/Equivalent to the monthly rental of an ordinary line applicable to different exchange system capacity. Rs.500/One Month Rs.100/- per addition/per deletion 2, 3, 4, 8, 30, 60 & 90 seconds per unit call Rs.1.20 per pulse As in case of Free Phone, UAN etc.

Revenue Share (In Rs.) 0.20 0.30 0.40 0.50

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H.05

TELEVOTING SERVICE

Tele voting is a service by which a telephone subscriber can indicate his opinion on any matter by dialing an IN number of the service subscriber followed by a single digit for the opinion. This service is very useful where large number of TV programs are operating incentive schemes to increase/retain their viewers. Service provider can get the choice by calls make by public on per day/per week/per month in percentage. Other features are: 1. This service is available on any existing telephone line and does not require any additional line. 2. Any user in telephone network can call televoting number. 3. All charges are pay by the service receiver who receives the call. 4. Charge for the call is same as the existing Local/STD rates in BSNL. 5. Access Code for Televoting (Pollster Pays) is 1803-424, for Televoting (Voter Pays) is 1861-424& for Premium Televoting (Voter Pays) is 1862-424. 6. Total digit for Televoting (Pollster Pays) is 1803-424-ABCD, for Televoting (Voter Pays) is 1861-424-ABCD & for Premium Televoting (Voter Pays) is 1862-424-ABCD. 7. Two MCUs will be charged to customers voting on IN No.1862-424-ABCD 8. Vanity numbers are available for selection of ABCD on charge basis. TARIFF: Particulars 1. Processing charge for service (Nonrefundable) 2. Security Deposit (Refundable) (Amount to be reviewed every 6 months) 3. Fixed Monthly charges for service 4. Call Charges (i) Charge from calling party (ii) Charge from Called/IN subs. party 5. Discount to televoting subscriber Televoting- (Pollster Pays) Rs.5000/- (Nonrefundable) Initially Rs.10,000/- & to be updated to 2 months average billing Rs.1500 per week or Rs.4000 per month PSTN/WLL Cellular N.A No Access Televoting- (Voter Pays) Rs.5000/- (Nonrefundable) N.A Rs.1500 per week or Rs.4000 per month PSTN/WLL Cellular 1 unit call per No Access vote N.A No Access N.A N.A N.A N.A N.A

6. Any modification in service (on demand) 7. Extension of monitoring facility to view the televoting results online 8. Vanity Numbers Charges Super Premium (Category A) Premium (Category B) Prime (Category C)

Rs.1.20 per No Access vote Votes Rate (Rs.) per vote N.A polled/week Upto 1 lakh 0.2 N.A >1-5 lakhs 0.3 N.A >5-10 lakhs 0.4 N.A >10 lakhs 0.5 N.A Rs.100/Rs.500 per week. Nil in case weekly votes are >1 lakh One Time Rs.10000/Rs.7500/Rs.5000/-

Monthly Payment Rs.1000/Rs.750/Rs.500/-

Revenue Sharing of New IN No. 1861-424-ABCD S.No.

Revenue Sharing of New IN No. 1862-424-ABCD Premium Televoting (Voter Pays) Televotes poled per week Revenue Share (In Rs.) On graded basis Upto 1 lakh Nil >1-5 lakhs 0.45/Vote >5-10 lakhs 0.60/Vote >10 lakhs 0.75/Vote

1 2 3 4

Televoting (Voter Pays) Televotes poled per week Revenue Share (In Rs.) On graded basis Upto 1 lakh 0.2/Vote >1-5 lakhs 0.3/Vote >5-10 lakhs 0.4/Vote >10 lakhs 0.5/Vote

H.06

UNIVERSAL PERSONAL NUMBER (UPN)

A subscriber to this service can receive or make calls using his Universal Personal Number from any BSNL phone. The subscriber will be given some management codes and password. Using that he can convert/reconvert any BSNL phone into his Universal Personal Number. All the calls made by subscriber using his UPN will be billed at his UPN by the IN Platform. The subscriber will be able to get all his calls incoming on the UPN number anywhere in India. Access Code for UPN is 1808-XYZ (XYZ SCP code) 1. Initial and Miscellaneous Charges: Item Charges (In Rs.) Activation Charge Rs.100 Fixed Monthly Charges Rs.25 (The service can be offered free to existing fixed line customers whose average monthly bill is Rs.1000 or more) Minimum Hire Period Three Months ARD/Security Deposit Rs.2000 (Not to be taken if fixed line security is available) White List: UPN subscriber can select numbers from where incoming Rs.100 Per addition/Per deletion calls can be allowed Grey List: UPN Subscriber can select numbers from where incoming Rs.100 Per addition/Per deletion calls are not admissible 2. Usage Call Charges: Call Charges to UPN Subscriber Call Charges to Calling Party Type When UPN receive calls When UPN Call Charges to makes calls Calling Party UPN in Reg. LDCA & Calling party also in Reg. LDCA No Charge As per ITC Table As per ITC Table (From Origination (From Origination UPN in Reg. LDCA & Calling party outside Reg. LDCA No Charges to Destination) to Destination) UPN outside Reg. LDCA & Calling party in Reg. LDCA Rs.1.00 per 60 Sec pulse UPN outside Reg. LDCA & Calling party also outside Reg. LDCA Rs.2.00 per 60 Sec pulse

21

Fiber Broadband Limited Plans: S.N. Particulars Fibro.Lt d2 1 Bandwidth Upto 2 Mbps 2 3 4 5 Montjly Fixed Charses Rs. Annual Payment Option (Rs.) Downlaod/Upload limit Addl Usage Charges per MB (In.Rs.) Free E-mail IDs/Space (per EMail ID) Static IP Address (on request) Security deposit (Rs.) 1500 15000 8 GB 0.5

Fibro Ltd 4 Upto 4 Mbps 2999 29990 30 GB 0.4

FTTH Service Tariff. Exclusive Broadband Plans for FTTH Fiber Broadband Unlimited Plans Fibro FiBro 1 FiBro 2 FiBro 8 Ltd 6 Upto Upto 1 Upto 2 Upto 8 16 Mbps Mbps Mbps Mbps 6999 2999 3999 11999 69990 100 GB 0.3 29990 Unlimite d N/A 39990 Unlimited N/A 119990 Unlimited N/A

FiBro 10 Upto 10 Mbps 13999 139990 Unlimited N/A

FiBro 20 Upto 20 Mbps 25999 259990 Unlimited N/A

FiBro 50 Upto 50 Mbps 49999 499990 Unlimited N/A

FiBro 100 Upto 100 Mbps 83999 839990

N/A

4/5 MB

4/5 MB One One month fixed charge s Three month

4/5 MB One One month fixed charge s Three month

4/5 MB

4/5 MB

4/5 MB

4/5 MB

4/5 MB

4/5 MB

4/5 MB

7 8

One One Month fixed charges Three month

One One month fixed charges Three month

One One month fixed charges Three month

One One month fixed charges Three month

Two One month fixed charges Three month

Two One month fixed charges Three month

Two One month fixed charges Three month

Two One month fixed charges Three month

Minimum hired period

Note : Earlier the FTTH was being handeled by EB Unit. One Time Charges for FTTH Services 1 Activation/Installation Charges 500 2 ONT Security Deposit 1000.00 (Refundable)# 3 ONT Charges per month 100 * Security Deposit: A refundable Security Deposit is to be taken for the ONT Type A or Type B which is to be refunded on return of the ONT in working condition. # 1. Security deposit shall be Rs. 500 if the subscriber Pays for Plan Charges of 6 Month in advance. 2.In case of annual payment option security deposit is completely waived off. For All Broadband Plasns Any combinatiobn of current of current tariff plans of landline voice ,BB and IPTV, including the BB Combo plans are allowed to the customers subject to the minimum Fixed Monthly Charges of Rs. 499/- . In addition 10% of the fixed monthly charges shall also be payable by the customer for availing the broadband services on FTTH.

22

VVoBB Services
VVoBB General Plan (Limited)
Sl. No. 1 2 Registration cum activation charges ( one time) Monthly Service charges including VPN charges, which will be created for providing Permanent Virtual Circuit (PVC) to VVoBB customers. Charges for providing of Static IP to the customer as part of VVoBB service Usage charges : For non-Video calls (Domestic) Session Initiation Protocol (SIP) to SIP calling For Video calls (Domestic) SIP to SIP calling For international calls (Non-video calls) Rs. 1/- per minute* Rs. 2.5/- per minute* ISD tariff applicable for BSNL Landline regular Service Plans. Particulars Charges in Rs. (Excluding Service Tax) Rs. 250/Rs. 100/-

3 4 a) b) c)

Rs. 50/- per Month

* To be shared with the franchisee as per Revenue Share agreement. 2. 3. 4. 5. 6. 7. All terms and conditions of the EOI and agreement shall be followed. The vendor shall pay ILD charges on ISD calls from his revenue share. The routing of ISD calls shall not be through BSNL network. BSNL is entitled to retain the statuary levies/duties payable to government and thereafter calculate and pay to the franchisee the agreed share of revenue. Device Cost shall be as enclosed in Annexure on outright purchase basis. Data transfer for VVoBB shall not be accounted in normal download charges of Broadband for the customer.

VVoBB General Plan (Un-Limited)

Plan Name Fixed monthly charges (FMC) in Rs Monthly Fair usage limit Usage beyond Fair usage limit Domestic Video & NonVideo SIP to SIP calls Domestic Non-Video calls Domestic Video calls Usage charges for International Non-Video calls VVoBB-750U 750 900 minutes (All-India including MTNL service areas) Not allowed Video call will degrade to audio call. Suitable message shall be displayed on video phone. Such degraded calls will not be charged. Chargeable as per regular ISD tariff applicable for BSNL landline service in all the North and West zone circles.

On the FMC, revenue shareable with franchisee M/s SIS shall be on Rs 600 only. FMC amounting Rs 150/-, which includes monthly service charges for PVC & static IP, shall be retained in full by BSNL. Revenue for International Non-Video calls shall be shared as per agreement.

The rates indicated are exclusive of service tax which shall be charged extra as per prevailing tariff. IUC/carrier charges (if any) shall be applicable as per the TRAI guidelines.

VVoBB-350L & VVoBB-2200U as promotional plans for a period of 90 days.

The approval of Competent Authority is hereby conveyed for Introduction of VVoBB-350L & VVoBB-2200U as promotional plans for a period of 90 days having all India calling scope (including MTNL) with details as below: Plan Name Fixed monthly charges (FMC) in Rs Monthly free usage limit Domestic Video & Non-Video SIP to SIP calls Domestic Non-Video calls Domestic Video calls 350 150 minutes (All-India including MTNL service areas) Rs. 1 per minute Rs. 2.50 per minute. ----VVoBB-350L (90 days w.e.f. 11-03-2013) VVoBB-2200U (90 days w.e.f. 17-04-2013) 2200 Unlimited (All-India including MTNL service areas)

Usage beyond free usage limit

Usage charges for International Non-Video calls

Chargeable as per regular ISD tariff applicable for BSNL landline service in all the North and West zone circles.

23

1.

On the FMC, revenue shareable with franchisee M/s SIS shall be on Rs 200 for VVoBB-350L plan & on Rs. 2050 for VVoBB-2200U Plan. FMC amounting Rs 150/- which includes monthly service charges for PVC, etc shall be retained in full by BSNL. Revenue for International Non-Video calls shall be shared as per agreement. The rates indicated are exclusive of service tax which shall be charged extra as per prevailing tariff. IUC/carrier charges (if any) shall be applicable as per the TRAI guidelines.

2. 3.

VVoBB-Silver and VVoBB-Gold plans for FTTH and VDSL connectivitys as promotional plans for a period of 90 days.
1.1 VVoBB-Silver Plan (VGA video resolution) for FTTH and VDSL connectivity only.
Monthly Usage charges (in Rs.) Free monthly minutesDomestic Video and non-video

Plan

Monthly Charges For VPN, etc (in Rs.)

Fair usage limit (in minutes)

Domestic Domestic Video non-Video calls beyond calls beyond limit (Rs / minute) limit(Rs/ minute)

VVoBB-999 USilver

150

849

N/A

350

N/A

N/A

1.2

VVoBB-Gold Plan (HD 720P Video Resolution) for FTTH and VDSL connectivitys only.
Domestic nonFair usage limit Video calls beyond (in minutes) limit (Rs. per minute)

Plan

Monthly Charges For VPN, etc (in Rs.)

Monthly Usage charges (in Rs.)

Free monthly minutesDomestic Video and non-video

Domestic Video calls beyond limit (Rs per minute)

VVoBB-2999 U-Gold

150

2849

N/A

350

N/A

N/A

On the VVoBB-999U-Silver & VVoBB-2999U-Gold plans, revenue shareable with franchisee shall be on Rs 849 & Rs 2849 respectively. FMC amounting Rs 150/- which includes monthly service charges for PVC, etc. shall be retained in full by BSNL. Usage charges for International Non-Video calls are Chargeable as per regular ISD tariff applicable for BSNL landline service. Revenue for International Non-Video calls shall be shared as per agreement. After reaching fair usage limit for unlimited plans, there shall be degradation in video calls to Audio only. Suitable message shall be displayed on video phone. Such degraded calls will not be charged. For multiple VVoBB connections on single broadband connection for shared use, customer shall have flexibility to avail any of the available VVoBB plans any mix of Standard, Silver or Gold VVoBB plans on their single broadband connectivity. Monthly service charges for VPN, etc for 2nd connection onwards shall be halved (i.e., Rs 75)

Multiple VVoBB connections (upto five i.e. 1+4) on single BSNL Broadband landline with the tariff as follows:Sl. No. 1 2 Particulars Registration cum activation charges (one time) for each VVoBB connection Monthly Service charges including VPN charges, which will be created for providing Permanent Virtual Circuit (PVC) to VVoBB customers For first VVoBB Connection Monthly Charges for Static IP - For first VVoBB Connection Monthly Service charges including VPN charges, which will be created for providing Permanent Virtual Circuit (PVC) to VVoBB customers For each additional VVoBB connections on same line Monthly Charges for Static IP - For each additional VVoBB connections on same line Usage charges : For non-Video calls (Domestic) Session Initiation Protocol (SIP) to SIP calling For Video calls (Domestic) SIP to SIP calling Usage charges for International non-video calls. Charges in Rs. (Excluding Service Tax) Rs. 250/Rs. 100/-

3 4

Rs. 50/Rs. 50/-

5 6 a) b) c)

Rs. 25/-

Rs. 1/- per minute* Rs. 2.5/- per minute*

ISD tariff applicable for BSNL Landline regular Service Plans.

* To be shared with the franchisee as per Revenue Share agreement. a. Five VVoBB connections (1+4) shall be configured on a single BSNL Broadband line with charges on per call basis among multiple VVoBB connections besides the calls made outside the group.

24

b. c. d.

All the multiple VVoBB connections shall be in the name of single customer & are to be provided in the same premise/ office only. The charges of multiple VVoBB connections shall be billed in a single group bill to make billing and collection of payment from single customer. Customers shall have flexibility to avail any of the available VVoBB plans any mix of Basic, 750, 350 or 2200 etc. on their single broadband connectivity. However, monthly service charges for VPN, etc for 2nd connection and onwards shall be halved (i.e., Rs 75).

VV oBB service over PCO (VIDEO CALL OFFICE) Plan BB VCO-50

Sl. No. 1. 2. 3. 4. 5. 6. 7. 8. Particulars Bandwidth (Download Speed) Applicability Registration cum Activation charges (One Time) Monthly service charges including VPN charges, which will be created for providing Permanent Virtual Circuit (PVC) to VVoBB customers Monthly Charges for providing of Static IP to the customer as part of VVoBB service FMC for Broadband Infrastructure (i.e., DSLAM port) PCO charges (Security deposit, minimum monthly guarantee, call charges etc.) Usage charges Charges in Rs. (Excluding Service Tax) No Internet access Any PCO operator Rs. 250/Rs. 100/Rs. 50/Rs. 50/- (Internet access will not be provided on DSLAM port) As per existing PCO tariff As per Table B

Table B: Usage charges for Domestic Video Calls: Billed MCUs per Pulse Rate MRP per MCU (in month Rs)

Defined rate per MCU [excl. ST and cess] (in Rs)

ST and Cess applicable on defined rate (12.36%) (in Rs)

Net billed to VCO operator per MCU incl. of ST and cess (in Rs)

C1 <=1500 >1500 45 sec 45 sec

C2 3.000 3.000

C3 1.875 1.688

C4=C3*12.36% 0.232 0.209

C5=C3+C4 2.107 1.897

a. b. c. d.

MRP is defined as maximum limit of the price allowed to be charged to public by VCO operator. Defined Rate is the Basic price charged to VCO operators (excluding Service Tax and Cess). Franchisee shall make a provision to display the tariff rate on the screen of phone before making the video call i.e. Rs. 3.00 per MCU (45 sec). Amount mentioned in Defined rates (excluding Service Tax & Cess) is to be shared with franchisee as per Revenue Share agreement after deducting License fee @ 8%. Facilitation charge for VCOs: VCO operator shall be at liberty to charge facilitation charges based on market dynamics not more than Rs. 10 per call for incoming/ outgoing calls. Incoming call shall be free. All calls made from VCOs shall be charged as Video Calls, i.e., there shall be no separate usage charges defined for nonVideo calls. ISD call facility through VVoBB service shall not be available on these connections. However,on these landline connections ISD or any other facility already available on STD PCOs shall continue to be available to the Public.

2. 3. 4. 5.

6. 7.

These VCOs shall be sanctioned by BSNL as per the extant policy for STD PCOs. All terms and conditions of the EOI and agreement shall be followed.

25

PLAN (BB VCO Combo 170) for Standalone Video Call Office (VCO) Operators.
Sl. No. 1 2 3 4 5 6 7 8 9 Particulars Bandwidth (Download Speed) Applicability Registration cum Activation charges (One Time) Security Deposit Monthly service charges including VPN charges, which will be created for providing Permanent Virtual Circuit (PVC) to VVoBB customers Monthly Charges for providing of Static IP to the customer as part of VVoBB service Fixed monthly charges (FMC) for last mile copper loop FMC for Broadband Infrastructure (i.e., DSLAM port) Usage charges Charges in Rs. (Excluding Service Tax) No Internet access Standalone VCOs only Rs. 250/Rs. 1000/ (for both Urban and Rural areas) Rs. 100/Rs. 50/Rs. 120/- (There shall be no outgoing from landline) Rs. 50/- (Internet access will not be provided on DSLAM port) As per Table B

Table B: Usage charges for Domestic Video Calls: Billed MCUs per Pulse Rate MRP per MCU (in month Rs)

Defined rate per MCU [excl. ST and cess] (in Rs)

ST and Cess applicable on defined rate (12.36%) (in Rs)

Net billed to VCO operator per MCU incl. of ST and cess (in Rs)

C1 <=1500 >1500 2. 3. 4. 45 sec 45 sec

C2 3.000 3.000

C3 1.875 1.688

C4=C3*12.36% 0.232 0.209

C5=C3+C4 2.107 1.897

Usual Charges for modem shall apply. Revenue sharing with the franchisee shall be as per agreement. Service tax as applicable will be charged extra.

26