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Question No : 1 Execution 4.

You are the project manager for a construction project, and 121 people report to you. Your job requires work to others and ensure that the work is done on time. The tool you use is:

Choice 1 Choice 2 Choice 3 Choice 4

Work Breakdown Structure Work Authorization System PERT/CPM/Network diagrams WBS dictionaries

Correct Choice : 2 Justification :

Work Authorization System: It is a collection of formal documented procedures that define how the pro authorized to ensure that work is done by the identified organization, at the right time, and in proper se the steps, documents, tracking system, and defined approval levels needed to issue work authorization Reference: PMBOK Guide Fourth Edition, Page 444

Question No : 2 Execution 10.4

Two project team members have resigned from your company. However, you are able to negotiate wi managers in your organization to get two resources quickly as substitutes. From a stakeholder manag this can be referred to as:
Choice 1 Choice 2 Choice 3 Choice 4

Pre-assignment Corrective action Approved change request Resolved issue

Correct Choice : 4

Justification :

Unavailability of resources is an issue, and by getting two appropriate resources you are able to resolv Reference: PMstudy.com comments

Question No :3 Execution 10.4

Maximum intensity of conflicts occur over:

Choice 1 Choice 2 Choice 3 Choice 4

Priorities Schedules Personality Cost

Correct Choice : 2 Justification :

Reference: Project Management - A Systems Approach to Planning, Scheduling and Controlling, Page

Question No : 4 Execution

You are not happy with the performance of a team member. In this context:

a) What type of communication will you use to relay your concerns to the concerned team member? b) If the performance of the team member does not improve even after voicing your concern, what form will you use to convey the information to the senior management?
Choice 1 Choice 2 Choice 3 Choice 4

a) informal oral, b) informal written a) informal oral, b) formal written a) formal written, b) formal written a) informal written, b) formal written

Correct Choice : 2 Justification :

Please note that initial communication about performance should preferably be informal oral (e.g. face the performance does not improve, while escalating to senior management, formal-written communica Reference: PMstudy.com study notes

Question No : 5 Execution Manage Team 9.4

You are annoyed with your team members because of their constant disagreements. You ask them to the work the way in which you want it to be done. The conflict handling approach you are following is:

Choice 1 Choice 2 Choice 3 Choice 4

Smoothing Forcing Confrontation Withdrawal

Correct Choice : 2 Justification :

Reference: Project Management - A Systems Approach to Planning, Scheduling and Controlling, Page

Question No : 6 Execution 9.3

In your project, you use the Develop Project Team process to improve the competencies and interacti to enhance project performance. The output from this process is:
Choice 1 Choice 2 Choice 3 Choice 4

Project staff assignments Staffing management plan Team performance assessments All the above

Correct Choice : 3 Justification :

Project staff assignments are an output for Acquire Project Team process. Staffing management plan Develop Human Resources Plan process. Reference: PMBOK Guide Fourth Edition, Pages 223 and 229

Question No : 7 Execution 8.2

You are determining whether the project activities comply with organizational and project policies. This of:
Choice 1 Choice 2 Choice 3 Choice 4

Inspection Quality audits Quality improvement Trend analysis

Correct Choice : 2 Justification :

A quality audit is a structured, independent review to determine whether project activities comply with project policies, processes, and procedures.

Reference: PMBOK Guide Fourth Edition, Page 204


Question No : 8

You would like to obtain information, quotations, bids, offers, or proposals from sellers as part of the Conduct Pro this process, which of the following is the most critical?

Choice 1

Determine whether a product should be purchased or manufactured in-house. Ensure that prospective sellers clearly understand the technical and contract requirements. Clarify the structure and requirements of the contract. Prepare an independent estimate to verify the proposed price structures of the sellers.

Choice 2

Choice 3

Choice 4

Correct Choice : 2 Justification :

Bidder conferences (sometimes called contractor conferences, vendor conferences, and pre-bid confe with all prospective sellers and buyers prior to submittal of a bid or proposal. They are used to ensure t sellers have a clear and common understanding of the procurement (both technical and contractual req no bidders receive preferential treatment. Reference: PMBOK Guide Fourth Edition, Page Number:331

PMstudy.com comments: Option 2: This is the correct answer. Option 1: This refers to make-or-buy analysis, which is performed during Plan Procurements process. Option 3: This refers to procurement negotiations, which are performed during the Conduct Procureme succeeds the activity specified in option 2. Option 4: This refers to independent estimates, a technique used in the Conduct Procurements proces

Question No : 9 Execution 9.2

Once ground rules are established and communicated to the project team, the responsibility of enforci with the:
Choice 1 Choice 2 Choice 3 Choice 4

Project manager Project management team Project team members Project sponsor and project manager

Correct Choice : 3 Justification :

All project team members share responsibility for enforcing the rules once they are established. Reference: PMBOK Guide Fourth Edition, Page Number:233
Question No : 10 Execution

You are in the Direct and Manage Project Execution process. Which of the following is NOT a result?
Choice 1 Choice 2 Choice 3

Deliverables Project management plan updates Product management plan

Choice 4

Change requests

Correct Choice : 3 Justification :

Please refer to figure 4-1, page 73, PMBOK Guide Fourth Edition Reference: PMBOK Guide Fourth Edition, Page 73 PMstudy.com comments: P
Question No : 11 Execution 9.4

You observe that two technical team members have been arguing constantly. You would like to ensur clashes do not endanger your project. To resolve this issue, you should use:
Choice 1 Choice 2 Choice 3 Choice 4

Leading and influencing skills Communication skills Negotiation skills Problem solving skills

Correct Choice : 4 Justification :

Problem solving skills include problem definition and decision-making. Problems may be technical (dif about the best way to design a product), managerial (a functional group is not performing according to interpersonal (personality or style clashes). Reference: PMstudy.com comments
Question No : 12 Execution Develop Team

In the executing phase of your project, you lose some key resources. Some new people have joined, a manager) set up a meeting to get the team together. What should be the most important agenda item
Choice 1

Discussing team building activities

Choice 2 Choice 3 Choice 4

Inviting the team members to share their past project experiences Reviewing WBS and responsibilities of all team members Planning risk responses for existing risks

Correct Choice : 3 Justification :

The most important agenda item for the meeting should be reviewing of WBS to ensure that responsib Reviewing WBS and responsibilities of all team members helps in establishing clear expectations on a and roles of all team members. Early commitment to clear guidelines decreases misunderstandings and increases productivity. Reference: PMstudy.com comments
Question No : 13 Execution 12.2

In your company, you have a practice of preparing your own estimates of the items to be procured or ser availed. This helps you conduct procurements to select seller. This can also be referred to as:
Choice 1 Choice 2 Choice 3 Choice 4

Preferred price Independent Estimate. Fixed price contract Careful cost budgeting

Correct Choice : 2 Justification :

Option 2: For many procurement items, the procuring organization may elect to either prepare its own in estimate, or have an estimate of costs prepared by an outside professional estimator, to serve as a benc proposed responses. Signifi cant differences in cost estimates can be an indication that the procurement work was defi cient, ambiguous, and/ or that the prospective sellers either misunderstood or failed to res procurement statement of work.

Options 1 and 4: The answers provided in these options do not refer to the practice of preparing indepen the items to be procured or services to be availed.

Option 3: Fixed-price contracts involve setting a fixed price for defined product or service to be provided. Reference: PMBOK Guide Fourth Edition, Page Number:332
Question No : 14 Execution 4.3

As a project manager, what should be your objective while managing change requests?
Choice 1 Choice 2 Choice 3 Choice 4

Maintenance of an issue log for change requests Ignoring change requests from external stakeholders Prevention of unnecessary changes Keeping the sponsors informed of all the change requests

Correct Choice : 3 Justification :

Perform Integrated change control process...: Influencing the factors that circumvent integrated chang approved changes are implemented Reference: PMBOK Guide Fourth Edition, page 93

PMstudy.com comments: Prevention of unnecessary changes is important while managing change re Option 1(Issue Log) is not used for change requests. It helps monitor who is responsible for resolving target date Option 2(Ignoring change requests from external stakeholders) is not recommended Option 4(Keeping the sponsors informed of "all" change requests) is not correct
Question No : 15 Execution 4.3

As a project manager, what should be your objective while managing change requests?
Choice 1 Choice 2

Maintenance of an issue log for change requests Ignoring change requests from external stakeholders

Choice 3 Choice 4

Prevention of unnecessary changes Keeping the sponsors informed of all the change requests

Correct Choice : 3 Justification :

Perform Integrated change control process...: Influencing the factors that circumvent integrated chang only approved changes are implemented Reference: PMBOK Guide Fourth Edition, page 93

PMstudy.com comments: Prevention of unnecessary changes is important while managing change re Option 1(Issue Log) is not used for change requests. It helps monitor who is responsible for resolving a target date Option 2(Ignoring change requests from external stakeholders) is not recommended Option 4(Keeping the sponsors informed of "all" change requests) is not correct
Question No : 16 Execution Conduct Procurements 12.2

You are the buyer for a procurement contract and your team is receiving bids or proposals for evaluatio evaluated during:

Choice 1 Choice 2 Choice 3 Choice 4

Conduct Procurements process Plan Procurements process Administer Procurements process Select Sellers process

Correct Choice : 1 Justification :

Conduct Procurements is the process of obtaining seller responses, selecting a seller, and awarding a process, the team will receive bids or proposals and will apply previously defined selection criteria to se sellers who are qualified to perform the work and acceptable as a seller.

Reference: PMBOK Guide Fourth Edition, Page Number: 328

Question No : 17 Execution 9.4

When your objective is to get a lasting win-win solution to a problem, which conflict resolution techniqu
Choice 1 Choice 2 Choice 3 Choice 4

Collaborating Smoothing Avoiding Withdrawing

Correct Choice : 1 Justification :

Reference: Project Management - A Systems Approach to Planning, Scheduling and Controlling, Pag and 306
Question No : 18 Execution 9.4

There have been too many disagreements within two team-members in your project over the design o You would like to incorporate the best features of the two designs. You also want to create an environ

conflicts and emphasizes similarities. The conflict handling mode you would like to implement is:
Choice 1 Choice 2 Choice 3 Choice 4

Smoothing Compromising Confrontation Withdrawal

Correct Choice : 1 Justification :

Reference: Project Management - A Systems Approach to Planning, Scheduling and Controlling, Pag and 306

Question No : 19 Execution 4.3

To define how the project work will be authorized (committed) so that it is performed by the designated appropriate time, a project manager can use:

Choice 1

Work breakdown structure

Choice 2 Choice 3 Choice 4

Work authorization system WBS dictionary Project schedule

Correct Choice : 2 Justification :

Work authorization system: It is a collection of formal documented processes that defines how project authorized (committed) to ensure that work is done by the identified organization, at the right time, and Reference: PMBOK Guide Fourth Edition Page, 444

Question No : 20 Execution Conduct Procurement 12.2

You are a project manager. During which process will you obtain seller responses, select a seller, and
Choice 1 Choice 2 Choice 3 Choice 4

Manage Stakeholder Expectations Plan Procurements Conduct Procurements Administer Procurements

Correct Choice : 3 Justification :

Conduct Procurements is the process of obtaining seller responses, selecting a seller, and awarding a Reference: PMBOK Guide Fourth Edition, Page 59
Question No : 21 Execution Manage Team 9.4

In the Executing phase of a project, a project manager should ideally be:

Choice 1 Choice 2 Choice 3 Choice 4

Coaching Directing Authoritarian Supportive

Correct Choice : 1 Justification :

Given below are the different leadership styles adopted by the project manager during various phases During Initiating phase of the project, the leadership style will be Directing. During Planning, Executing, Monitoring and Controlling phases of the project, the leadership style will b Coaching. During Closing phase, the leadership style will be Supportive. Reference: PMstudy.com comments

Question No : 22 Execution 12.2

You are a project manager in charge of developing a new fuel efficient car and have decided to procur injection system from an external vendor. You are now evaluating proposals from prospective sellers. D following project management processes does this activity take place?

Choice 1 Choice 2 Choice 3 Choice 4

Plan Procurements Administer Procurements Close Procurements Conduct Procurements

Correct Choice : 4

Justification :

Conduct Procurements is the process of obtaining seller responses, selecting a seller, and awarding a process, the team will receive bids or proposals and will apply selection criteria to select one or more s proposals from prospective sellers) who are qualified to perform the work and acceptable as sellers. Reference: PMBOK Guide Fourth Edition, page 328

Question No : 23 Execution 10.3

You are a project manager and you wish to distribute important project information that has accumulat beginning of the project to all the stakeholders. In this context, which of the following is NOT an inform tool?
Choice 1 Choice 2 Choice 3 Choice 4

E-mail Press releases Project reports Electronic databases

Correct Choice : 3 Justification :

Project reports describe project status and include lessons learned, issue logs, project closure reports other knowledge areas. They are not information distribution tools. E-mail, paper based reports, and electronic databases are the tools used to distribute information. Reference: PMBOK Guide Fourth Edition, pages 260 and 261

Question No : 24

You are working as a project manager in an automobile company. Recently the government has amen to enforce stricter emission requirements for automobiles. As a project manager, you are concerned th norms may not satisfy the revised quality standards. So, you do an audit and try to remedy this proble
Choice 1 Choice 2 Choice 3 Choice 4

Quality assurance Quality planning Quality control Modifications to quality management plan

Correct Choice : 1 Justification :

Perform Quality Assurance is the process of auditing the quality requirements and the results from qua measurements to ensure appropriate quality standards and operational definitions are used. Reference: PMBOK Guide Fourth Edition, Page Number:201

Question No : 25

You have been given a high priority task that needs to be completed within a short time frame. Since y be done, you assign tasks to different team members and tell them when and how the tasks should be management style that you are following is:
Choice 1 Choice 2 Choice 3 Choice 4

Directing Laissez Faire Delegating Task-oriented

Correct Choice : 1 Justification :

Reference: PMstudy.com study notes


Question No : 26

During critical negotiations on outstanding issues arising out of a contract, you should pay close attent communication?
Choice 1

Oral formal

Choice 2 Choice 3 Choice 4

Oral informal Non-verbal Written formal

Correct Choice : 3 Justification :

Non-verbal communication forms more than 55% of the total communication and is important to pay a negotiations are being conducted.

Reference: PMstudy.com study notes

Question No : 27

Since you know the importance of risk management, you always include it as an agenda item in your w meetings and spend ten minutes discussing the risks. Some of your project team members complain t risks are actually happening, discussing risk management issues in status meetings is a waste of time do?

Choice 1

Talk to your team members about the importance of risk management and why the project te of all risks at all points of time. Agree with your team members and mention to them that henceforth, no more time would be risks in the project status meetings unless required in the future.

Choice 2

Choice 3

Call a meeting with your project sponsor and project management team to discuss potential t for your project team members so that they can appreciate the benefits of risk management.

Choice 4

Escalate to your management that some of your team members do not agree with your risk m practices.

Correct Choice : 2 Justification :

Project Risk Management should be an agenda item at periodic status meetings. The amount of time will vary, depending upon the risks that have been identified, their priority, and difficulty of response. Reference: PMBOK Guide Fourth Edition, Page Number:311 PMstudy.com comments: There is no need to spend a fixed amount of time in all the status meetings management issues.

Option 1: This states that the team should be aware of `all` risks at `all` times. This may not be possib risks are not identified or may be prioritized lower (hence, place them in a watchlist).

Option 3: This assumes that the team does not know about importance of risk management which is n

Option 4: This talks about escalating a project issue to senior management, which is not advisable in t

Question No : 28

You are the blue-eyed boy of your vice chairman who appreciates the way in which you work in projec you during performance appraisals. This helps you in managing interpersonal relationships with your t because you have the following power:
Choice 1 Choice 2 Choice 3 Choice 4

Legitimate Expert Penalty Referent

Correct Choice : 3 Justification :

The five interpersonal influences are:

Legitimate Power: The ability to gain support because project personnel perceive the project manage empowered to issue orders.

Reward Power: The ability to gain support, because project personnel perceive the project manager or indirectly dispensing valued organizational rewards such as salary, promotion, bonus, and future wo

Penalty Power: The ability to gain support, because the project personnel perceive the project mana directly or indirectly dispensing penalties that they wish to avoid. Penalty power usually derives from th reward power, with one being a necessary condition for the other.

Expert Power: The ability to gain support, because personnel perceive the project manager as posse knowledge or expertise.

Referent Power: The ability to gain support, because project personnel feel personally attracted to th project.

Reference: Project Management - A Systems Approach to Planning, Scheduling and Controlling, Pag

PM Study.com comments:- Since you are involved with performance appraisals you have `Penality Po Power`.

Question No : 29

In your project, you would like to use the Conduct Procurements process to obtain quotations for sub

All the following tools can be used to facilitate this process EXCEPT:
Choice 1 Choice 2 Choice 3 Choice 4

Bidder conferences Contract types Advertising Procurement negotiations

Correct Choice : 2 Justification :

Contract types are not tools or techniques used in Conduct Procurements process.

The tools and techniques used in this process are bidder conferences, advertising, procurement nego Reference: PMBOK Guide Fourth Edition, Page Number: 329, figure 12-4

PMstudy.com comments: Contract types are tools of Plan Procurements process and help in determin contract to be used for each procurement.
Question No : 30 E

In your project, you actively manage stakeholders` expectations. This is helpful for all of the following
Choice 1 Choice 2 Choice 3 Choice 4

Chances of stakeholders` acceptance of the project goals increase.

Expectations of stakeholders are influenced and negotiated to achieve and maintain project g Stakeholders` awareness of all project details is ensured Concerns are uncovered and discussed.

Correct Choice : 3 Justification :

Manage Stakeholder Expectations involves communication activities directed toward project stakehold managing the expectations of stakeholders to increase the likelihood of project acceptance by negotia their desires to achieve and maintain project goals. Addressing concerns that have not become issues to the anticipation of future problems. These concerns need to be uncovered and discussed.

Reference: PMBOK Guide Fourth Edition, Page Number: 261

PMstudy.com comments: Option 3 (i.e., Stakeholders` awareness of all project details is ensured) is n The project manager should try to manage information, so that only appropriate and relevant informati appropriate stakeholders.

Question No : 31 E

In your software project, you have a programmer, who constantly professes to know all about project m keeps challenging his superiors. The programmer is playing the role of:
Choice 1 Choice 2 Choice 3 Choice 4

Aggressor Conflict maximizer Devil`s Advocate Dominator

Correct Choice : 4 Justification :

Reference: Project Management - A Systems Approach to Planning, Scheduling and Controlling, Pag

Question No : 32 E

You will use the Conduct Procurements process to receive bids or proposals and apply the selection c provider. Which of the following tools and techniques can be used for the Conduct Procurements proc
Choice 1 Choice 2 Choice 3 Choice 4

Procurement negotiations, bidder conferences, and independent estimates Procurement negotiations, contract types, and bidder conferences Procurement negotiations, make-or-buy analysis, and independent estimates Performance reporting, advertising, and independent estimates

Correct Choice : 1 Justification :

Procurement negotiations, bidder conferences, advertising, and independent estimates are some of th techniques used in the Conduct Procurements process. Reference: PMBOK Guide Fourth Edition, Page Number:329, figure 12-4

Question No : 33 E

Among the various conflict resolution modes (Confrontation, Compromise, Withdrawal, Forcing, and S conflict resolution mode is most preferred or least preferred by project managers (answer format: mos preferred)?
Choice 1 Choice 2 Choice 3 Choice 4

Compromise, Withdrawal Confrontation, Withdrawal Confrontation, Forcing Smoothing, Withdrawal

Correct Choice : 2 Justification :

The most preferred conflict resolution techniques adopted by project managers (in descending order o follows: 1. Confrontation 2. Compromise 3. Smoothing 4. Forcing 5. Withdrawal

Reference: Project Management - A Systems Approach to Planning, Scheduling and Controlling, pag

Question No : 34 E

You realize that you are not able to concentrate on your work due to an actual or potential conflict of in Which out of the following should you NOT do, in this context?
Choice 1 Choice 2 Choice 3

Disclose the facts to the affected stakeholders Prepare a mitigation plan Seek stakeholders` consent to proceed further

Choice 4

Engage in decision-making activities related to the conflict of interest situation

Correct Choice : 4 Justification :

When you realize that you are in an actual or a potential conflict of interest situation, you should imme engaging in decision-making activities. Decisions taken in such situations might go against the interes project and the employer company. Reference: PMstudy.com comments

Question No : 35 E

In your project, you are coordinating people and resources as well as integrating and performing activi accordance with the project management plan. This is performed during:
Choice 1 Choice 2 Choice 3 Choice 4

Initiating Process Group Executing Process Group Planning Process Group Monitoring Process Group

Correct Choice : 2 Justification :

The Executing Process Group consists of those processes performed to complete the work defined in management plan to satisfy the project specifications. This process group involves coordinating peopl well as integrating and performing the activities of the project in accordance with the project managem Reference: PMBOK Guide Fourth Edition, Page 55

Question No : 36 E

Which of the following activities does a Project Manager not perform during Manage Project Team proc

Choice 1 Choice 2 Choice 3 Choice 4

To observe and converse to stay in touch with the work and attitudes of project team member To perform appraisals to clarify roles and responsibilities, develop training plans, etc. To negotiate for assignment of appropriate project members to the team.

To maintain an issue log to document persons responsible for resolving specific issues by a ta

Correct Choice : 3 Justification :

Option 3 (negotiation) is a tool and technique for Acquire Project Team process. Option 1 (observation and conversation), Option 2 (project performance appraisals) and Option 4 (issu techniques for Manage Project Team process. Reference: PMBOK Guide Fourth Edition, Page Number:226 (figure 9-7) and 236 (figure 9-11) PMstudy.com comments:

Manage Project Team process involves tracking team member performance, providing feedback, reso managing changes to enhance project performance. The project management team observes team be conflict, resolves issues, and appraises team member performance. As a result of managing the project team, the human resource plan is updated, change requests are su resolved, inputs are provided for performance appraisals, and lessons learned are added to the organi
Question No : 37 E

In your project, a team member is not performing well. Best way to handle issues of poor performance
Choice 1 Choice 2 Choice 3 Choice 4

Informal written communication Informal verbal communication Formal written communication Formal verbal communication

Correct Choice : 2 Justification :

Informal verbal communication, such as in a face-to-face meeting, is the best way to handle issues of p resolve disputes among team members Reference: PMstudy.com study notes
Question No : 38 E

You are the manager of a project, which aims to start 15 more schools in your state. You have to deal government organizations, state agencies, sponsors, and other stakeholders. There are conflicts betw this context, you should know that maximum intensity of conflicts happens due to:
Choice 1 Choice 2 Choice 3 Choice 4

Personality conflict, cost, and administration Risk management, status meetings, and Define Scope Schedules, priorities, and manpower Administration, technical issues, and procedures

Correct Choice : 3 Justification :

Reference: Project Management - A Systems Approach to Planning, Scheduling and Controlling, pag
Question No : 39 E

You are a project manager. During the quality audit, you find out that the team members have commit mistakes. To determine whether the process is in control, the most helpful tool you use is:
Choice 1 Choice 2 Choice 3 Choice 4

Ishikawa diagram Pareto chart Bar chart Control Chart

Correct Choice : 4 Justification :

Control Chart is the BEST tool here as, in this process, the appropriate data is collected and analyzed status of project processes and products. Control charts illustrate how a process behaves overtime an subject to special cause variation, resulting in an out-of-control condition.

Reference: PMBOK Guide Fourth Edition, Page Number:209

Question No : 40 E

Your contract is nearing completion when the buyer mentions that there are some outstanding issues potential dispute or conflict situation. In this context, what is the best way to deal with a dispute in a co
Choice 1 Choice 2 Choice 3 Choice 4

Negotiation Change request Arbitration including mediation or alternative dispute resolution methods Litigation in courts

Correct Choice : 1 Justification :

In all procurement relationships, the final equitable settlement of all outstanding issues, claims, and dis is the primary goal. Whenever settlement cannot be achieved through direct negotiation, some form o resolution (ADR) including mediation or arbitration may be explored. When all else fails, litigation in the desirable option.

Reference: PMBOK Guide Fourth Edition, Page Number:343

Question No : 41 E

Recently, there have been quality related problems in your project and your sponsor has asked you to the quality parameters. In this context, which of the following statements about quality parameters is in
Choice 1 Choice 2 Choice 3 Choice 4

Customer satisfaction refers to understanding and managing expectations so that customer r Customer satisfaction is a combination of conformance to requirements and fitness for use. Quality should be planned and built in - not inspected in. Cost of preventing mistakes is generally higher than cost of correcting them.

Correct Choice : 4 Justification :

One of the fundamental tenets of modern quality management states that quality is planned, designed inspected in. The cost of preventing mistakes is generally much lower than the cost of correcting them during inspection. Reference: PMBOK Guide Fourth Edition, Page Number:190

Question No : 42 E

You are in the execution stage of your project. For the information of the stakeholders, you have docu project status, lessons learned, issue logs, and outputs from other knowledge areas. These document in:
Choice 1 Choice 2 Choice 3 Choice 4

Project reports Change logs Lessons learned documentation Performance Reports

Correct Choice : 1 Justification :

Project reports include formal and informal project reports that describe project status, documents like issue logs, project closure reports, and outputs from other knowledge areas. Reference: PMBOK Guide Fourth Edition, Page Number:261

PMstudy.com comments: Project reports is an organizational process asset which gets updated as an Distribute Information process.
Question No : 43 E

The project manager is trying to manage conflicting stakeholder requirements. The IT manager wants information system. To lower costs, the system architect emphasizes technical excellence, and the pro

wants to maximize profits. To balance the needs of several stakeholders and achieve lasting resolutio most desirable conflict resolution technique is:
Choice 1 Choice 2 Choice 3 Choice 4

Confrontation Smoothing Withdrawal Forcing

Correct Choice : 1 Justification :

Reference: Project Management - A Systems Approach to Planning, Scheduling and Controlling, Pag and 306
Question No : 44 E

In your project, you notice that one of the team members is not following a company policy about repo the company Project Management Information System. You also realize that by not following this polic is able to be more productive since he spends the extra time working on project deliverables. What wil situation?

Choice 1 Choice 2 Choice 3 Choice 4

Do nothing since the team member is more productive Ask the team member to follow the company policies and report daily status(even if it means Modify the company policy to the requirements of the project. Escalate this issue to senior management.

Correct Choice : 2 Justification :

Project Managers should ensure that team members adhere to the company policies at all times. Reference: PMstudy.com comments
Question No : 45 E

You have acquired a team and assigned tasks for the selected team members of your project. This ac during:
Choice 1 Choice 2 Choice 3 Choice 4

Planning Monitoring and Controlling Executing Closing

Correct Choice : 3 Justification :

Acquire Project Team is the process of confirming human resource availability and obtaining the team complete project assignments. Project staff assignments is an output of "Acquire Project Team" proce executing process group. Reference: PMBOK Guide Fourth Edition, Page 57, figure 3-32

Question No : 46 E

Managing conflicts is essential for successful implementation of a project. The conflict resolution techn frequently used in project management practice are:
Choice 1 Choice 2 Choice 3 Choice 4

Withdrawal, Forcing, Compromising Withdrawal, Authoritative, Forcing Withdrawal, Authoritative, Compromising Withdrawal, Confronting, Legitimate

Correct Choice : 1 Justification :

Reference: Project Management - A Systems Approach to Planning, Scheduling and Controlling, Pag and 306

Question No : 47 E

Patrick, a senior member of your team, brought to your notice a flaw in one of the project`s deliverable engaged in repairing it. In which of the following project management processes would this be perform

Choice 1 Choice 2 Choice 3 Choice 4

Direct and Manage Project Execution Perform Integrated Change Control Close Project or Phase Monitor and Control Project Work

Correct Choice : 1 Justification :

Direct and Manage Project Execution also requires implementation of approved changes covering cor actions and defect repair. Corrective action. Documented direction for executing the project work to bring expected future perform work in line with the project management plan. Reference: PMBOK Guide Fourth Edition, page 83

Question No : 48 E

All the project managers should be good at delegation because this helps them concentrate on leader delegate routine activities. In this context, which, out of the following, can a project manager delegate
Choice 1 Choice 2 Choice 3 Choice 4

Long-range planning Performance appraisals Project monitoring and controlling Personal matters

Correct Choice : 3 Justification :

A manager should not delegate long-range planning, performance appraisals, personal matters, or lea her subordinates. She can, however, delegate routine project monitoring and controlling activities. Reference: PMstudy.com comments

Question No : 49 Execution Manage Stakeholder Expectation 10.4

The responsibility of stakeholder expectations management usually lies with the:


Choice 1 Choice 2 Choice 3 Choice 4

Project management team Project manager Project team Project manager, project sponsor, and project management team

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Correct Choice : 2 Justification :

The project manager is responsible to manage stakeholder expectations. Reference: PMBOK Guide Fourth Edition, Page Number:262

Question No : 50 Execution Manage Team 9.4

In your project, you recently observed conflict among team members. You would like to see th work towards one goal (i.e., successful completion of the project). A conflict handling method similarities rather than differences as means to solve a problem can also be referred to as:
Choice 1 Choice 2 Choice 3 Choice 4

Smoothing Forcing Confrontation Withdrawal

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Correct Choice : 1 Justification :

Reference: Project Management - A Systems Approach to Planning, Scheduling and Control and 306

Question No : 51 Executing Distribute Information 10.3

In your project, you have drawn up the project management plan and identified the various st ready to distribute information to stakeholders as planned. Which of the following inputs will y purpose?
Choice 1 Choice 2 Choice 3 Choice 4

Performance Reports Deliverables Requested changes Information methods

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Correct Choice : 1 Justification :

In the Distribute Information process, one of the inputs to be used for distributing information performance reports. Please refer to figure 10-9 on page 258 in PMBOK Guide Fourth Edition Reference: PMBOK Guide Fourth Edition, Page Number:258, figure 10-9

Question No : 52 Execution Conduct Procurement 12.2

One of your team members was late for a critical bidder conference which caused a lot of con context,

Choice 1 Choice 2 Choice 3 Choice 4

You should talk with the team member to understand why he was late and discuss h situations in future

You should raise this issue with your manager and ask for ways to avoid similar prob

You should raise this issue with the team member`s manager and ensure that he ma for future meetings

You should raise a risk memo highlighting the problems caused because of his non-

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Correct Choice : 1 Justification :

Option 1 solves the problem in a realistic manner. The team member may have been late to t legitimate reasons. So, you should definitely talk to him and understand his situation. Moreov contingency plan whereby if a team member is not available, critical meetings are not expose Reference: PMstudy.com comments

Question No : 53 Execution Distribute Information 10.3

As a project manager, you are in the process of making information promptly available to proj

Which of the following tools should you use?


Choice 1 Choice 2 Choice 3 Choice 4

Stakeholder analysis Communication methods Communication models Communication requirement analysis

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Correct Choice : 2 Justification :

Distribute Information process makes information available to project stakeholders as planned methods" is one of the tools and techniques used for this process.

Communication methods like individual and group meetings, video and audio conferences, in other remote communication methods are used for distributing information. Reference: PMBOK Guide Fourth Edition, Page 260

Question No : 54 Execution Perform Qualitative Analysis 8.2

You are doing a quality audit for your project to identify all the gaps/shortcomings in your proj
Choice 1 Choice 2 Choice 3 Choice 4

Plan Quality process Perform Quality Assurance process Quality management plan Perform Quality Control process

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Correct Choice : 2 Justification :

Quality audit is a tool and technique used in Perform Quality Assurance process.

Reference: PMBOK Guide Fourth Edition, Page 204

Question No : 55 Execution Develop Project Team 9.3

As a project manager, you want to have an appropriate recognition and rewards system to en performance and reinforce desired behavior. All the following statements on recognition and r correct EXCEPT:
Choice 1 Choice 2 Choice 3 Choice 4

Recognition and reward systems should promote or reinforce desired behavior. Recognition and rewards should consider cultural differences. Recognition for team members who work extra hours on the weekends.

Electing the team member of the month should be discouraged because it can hurt t

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Correct Choice : 3 Justification :

Only desirable behavior should be rewarded. For example, the willingness to work overtime to schedule objective should be rewarded or recognized; needing to work overtime as the result the team member should not be rewarded. However, the team members should not be punish and consistently unrealistic expectations imposed by senior management. When determining rewards, cultural difference should be considered. Win-lose (zero sum) rewards that only a lim project team members can achieve, such as the team member of the month, can hurt team c Reference: PMBOK Guide Fourth Edition, Page 234

Question No : 56 Execution Conduct Procurements 12.2

In your project, you want to ensure that all prospective sellers have a clear and common unde procurements. In which of the following processes would you use bidder conferences as a too
Choice 1 Choice 2

Close Procurements Conduct Procurements

Choice 3 Choice 4

Administer Procurements Plan Procurements

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Correct Choice : 2 Justification :

The tools and techniques used in Conduct Procurements process are bidder conferences, ad procurement negotiations, etc. Reference: PMBOK Guide Fourth Edition, Page 329, figure 12-4
Question No : 57 Execution Power of Project Manager

Which of the following does not refer to power derived from the position of the project manage
Choice 1 Choice 2 Choice 3 Choice 4

Penalty Expert Legitimate Reward

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Correct Choice : 2 Justification :

Expert and Referent power are examples of personal power that comes from personal qualitie members are attracted. Legitimate, Reward, and Penalty power are often referred to as exam power, which is directly related to ones position within the organization. The five interpersona

Legitimate Power: The ability to gain support, because project personnel perceive the project officially empowered to issue orders.

Reward Power: The ability to gain support, because project personnel perceive the project m directly or indirectly dispensing valued organizational rewards (i.e., salary, promotion, bonus, assignments).

Penalty Power: The ability to gain support, because the project personnel perceive the projec

of directly or indirectly dispensing penalties that they wish to avoid. Penalty power usually der source as reward power, with one being a necessary condition for the other.

Expert Power: The ability to gain support, because personnel perceive the project manager a knowledge or expertise.

Reference: Project Management - A Systems Approach to Planning, Scheduling and Control and 208
Question No : 58 Execution Direct and Manage Project Execution 4.3

You are involved in a project for manufacturing ball bearings. You notice that the quality of the produced has deviated from the parameters specified in project management plan. In order to the specifications, you initiate measures, which are referred to as:
Choice 1 Choice 2 Choice 3 Choice 4

Corrective action Change requests Defect repair Preventive action

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Correct Choice : 1 Justification :

Corrective action is documented direction for executing the project work to bring projected fut line with the project management plan. Reference: PMBOK Guide Fourth Edition, Page 83
Question No : 59 Execution Acquire Team 9.2

As a project manager, you realize the importance of team development for human resource m of the following is not a tool for the Develop Project Team process?
Choice 1 Choice 2

Interpersonal skills Pre-assignment

Choice 3 Choice 4

Training Ground rules

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Correct Choice : 2 Justification :

Pre-assignment refers to the project team members selected in advance and is one of the too used for Acquire Project Team process. Reference: PMBOK Guide Fourth Edition, Page 217 figure 9-1

Question No : 60 Execution Direct and Manage Project Execution 4.3

You are managing a complicated software development project with several deliverables. To alert to potential future problems, you monitor the status of completion of the project deliverab will be available to you in the:
Choice 1 Choice 2 Choice 3 Choice 4

Work performance measurements Project baseline changes Work performance information Earned value techniques

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Correct Choice : 3 Justification :

Work performance information: Information about project progress, such as which deliverable progress, and which deliverables have finished. Reference: PMBOK Guide Fourth Edition, Page 127
Question No : 61 Execution- Manage Team 9.4

You have recently taken over as project manager. In your initial meeting, you first notice that

conflict among the project team members, which harms productivity and working relationships which of the following would not be a technique you would use to reduce conflict in your team
Choice 1 Choice 2 Choice 3 Choice 4

Establish team ground rules Establish group norms Minimize differences of opinion among team members Better manage the communication channels

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Correct Choice : 3 Justification :

Team ground rules, group norms, and solid project management practices like communicatio definition reduce the amount of conflict. When managed properly, differences of opinion can l creativity and better decision making. Reference: PMBOK Guide Fourth Edition, Page Number:239
Question No : 62 Execution Manage Team 9.4

A conflict resolution technique that emphasizes areas of agreement is also called:


Choice 1 Choice 2 Choice 3 Choice 4

Confrontation Problem Solving Compromising Smoothing

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Correct Choice : 4 Justification :

Reference: Project Management - A Systems Approach to Planning, Scheduling and Control 304, 305, and 306
Question No : 63 Execution Manage Stakeholder Expectations 10.4

As a project manager, one of your responsibilities is to manage stakeholder expectations to th However, if there are conflicts among stakeholders, they should usually be resolved in favor o
Choice 1 Choice 2 Choice 3 Choice 4

Business partner/Project sponsor Team members Customers Stakeholders

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Correct Choice : 3 Justification :

In general, differences among stakeholders should be resolved in favor of the customers. Reference: PMstudy.com comments

Question No : 64 Execution Manage Team 9.4


Implementation of which one of the following techniques results in a lose-lose situation?
Choice 1

Smoothing Forcing Compromising Confronting

Choice 2

Choice 3

Choice 4

Correct Choice : 3 Justification :

Reference: Project Management - A Systems Approach to Planning, Scheduling and Controlling, Page 304, 305, and 306
Question No : 65 Execution Direct and Manage Project Execution

In your company, you use Microsoft project as a project management information system (PM automation and easier project management. Which of the following statements about PMIS is

Choice 1 Choice 2 Choice 3 Choice 4

PMIS is used during Direct and Manage Project Execution PMIS is part of organizational process assets PMIS includes scheduling software and configuration management system PMIS can be used for information collection and dissemination

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Correct Choice : 2 Justification :

The PMIS, part of the enterprise environmental factors, provides access to an automated too software tool, a configuration management system, an information collection and distribution interfaces to other online automated systems used during the Direct and Manage Project Exe Reference: PMBOK Guide Fourth Edition, page 87
Question No : 66 Execution Develop Team

Improving competencies and interaction of team members helps in improving project perform performed as part of which project process group?
Choice 1 Choice 2 Choice 3 Choice 4

Planning Executing Monitoring and Control Initiating

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Correct Choice : 2 Justification :

Develop Project Team is the process of improving competencies, team interaction, and the ov environment to enhance project performance. (this happens in Executing Process Group) Reference: PMBOK Guide Fourth Edition, Page 58 and 43 (Table 3-1)

Question No : 67 Execution Direct and Manage Execution 4.3

You are monitoring and controlling your project, when your team members ask for some corre preventive actions for errors. Some defects should also be handled through defect repair. You as part of:
Choice 1 Choice 2 Choice 3 Choice 4

Work Performance Information Work Performance Measurements Change Request Organizational Process Assets

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Correct Choice : 3 Justification :

Corrective action, preventive action, defect repair, and requested changes are now under the request.` Reference: PMBOK Guide Fourth Edition, Page 351
Question No : 68 Execution Develop Team 9.3

You are the project manager of a project team that includes several new recruits. You notice members possess "I am right mentality" and put forth their own ideas for consideration. In this in which of the following stages of group development?
Choice 1 Choice 2 Choice 3 Choice 4

Forming Storming Conflicting Performing

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Correct Choice : 2 Justification :

Stages of group development are as follows: Forming team members meet and agree on goals Storming team members put forth individual ideas ("I am right" mentality) and different ide consideration Norming - team members adjust their behavior to work as a team ("we can work together" m Performing - team members are able to function as a unit as they find ways to do the job sm Adjourning team members are disbanded after the task is completed Reference: PMstudy.com comments
Question No : 69 Execution Conduct Procurement

You have been appointed as a project manager to build a state-of-the-art overpass on Interst when completed, will help reduce traffic congestion by more than 40 percent. You had raised and received many responses from prospective sellers, which you are now evaluating. During following project management processes would you perform this activity?
Choice 1 Choice 2 Choice 3 Choice 4

Plan Procurements Administer Procurements Close Procurements Conduct Procurements

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Correct Choice : 4 Justification :

Conduct Procurements is the process of obtaining seller responses, selecting a seller, and aw this process, the team will receive bids or proposals and will apply selection criteria to select o who are qualified to perform the work and acceptable as sellers. Reference: PMBOK Guide Fourth Edition, page 328 Question No : 70 Execution Manage Project Team 9.4

As part of your project, you were involved with improving the competencies and interaction of enhance project performance. What should you do next?
Choice 1

Manage conflicts if they arise

Choice 2 Choice 3 Choice 4

Create organization charts with appropriate position descriptions

Interact with others in the organization in a constructive way to understand political a factors Create a staffing management plan

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Correct Choice : 1 Justification :

Develop Project Team is a process to improve the competencies and interaction of team mem project performance.

In the Manage Project Team process you manage conflicts if they arise. This follows the Dev process. Organization charts, position descriptions, and networking are tools for Develop Hum process. Staffing management plan is an output of Develop Human Resource Plan process.

Since Develop Human Resource Plan process precedes Develop Project Team process, opti correct. Reference: PMstudy.com comments