Acknowledgement:

All praises, thanks and acknowledgements are for creator ALLAH (SWT) who has bestowed upon human being the crown of creation and has endowed him with knowledge and wisdom. I offer thanks to the Holy Prophet (PBUH) who is the beacon of enlighten and the greatest benefactor the mankind ever had. Who brought for us revelation and unlimited knowledge and civilized the barbarian human being. Words are very few to express enormous humble obligations to my affectionate Parents for their prayers and strong determination to enabling me to achieve this Job. I would like to thank all the people who helped me in completing this internship report. I take this opportunity to record my deep sense of gratitude and appreciation to my Internship Advisor Mr. Nisar Ahmed for his constant encouragement and inspiring guidance with his Wisdom. I also appreciate the co-operation from all my concern staff in the different departments of United Bank Limited especially staff from Admin and Marketing department, for providing me necessary information and guidance for completing my internship.

This internship program is the part of my BBA study. In the specialization phase of BBA, University sends/asks all the students for internship program. This program normally consists of six to eight weeks. The program helps the students to understand the practical conditions of different organization and their cultures, their values, their policies, marketing and competitive strategies and also their implementation. For this purpose I also did my internship at United Bank Limited Queens Branch Lahore. UBL is one of the leading banks of Pakistan incorporated in 1959 UBL Bank has made significant contributions in building and strengthening both corporate and retail banking Sector in Pakistan. This report is an upshot of my six weeks internship in UBL of Pakistan. UBL of Pakistan possesses an imperative and historical importance in the banking sector of Pakistan. It always remains the centre of hustles in business activities. It always endows with great covenant of rally round in terms of funds and services at all epochs of its dynamism. The main purpose of internship is to learn, by working in practical environment and to apply the knowledge acquired, during the studies, in a real world scenario in order to tackle the problems. In this report the detailed analysis of the organization has been done and all the technical, managerial and strategic aspects have been evaluated to analyze the current position of the organization. Along with it, the background analysis, the prevailing swot analysis, the business process analysis, and the internal environment and external environment of the organization have

been discussed and the recommendations & suggestions for the improvement have been made wherever required. During my six weeks internship program, I mainly worked with the GENERAL BANKING department, this department has been discussed in detail and all the policies and procedures have been described thoroughly. This report will provide a complete and clear image about UBL.