Romero Ronaldo (Ronaldo) Telecom Engineer Mobile Phone No. +6329177386345 Email: ronaldo_romero@yahoo.com.

sg Specializations: Systems Designing and Engineering, Operation and Maintenance, Project Engineering, Project Management, Customer Technical Support Services, Change and Defect Management, Network Integration and testing. Nationality: Pilipino Languages: Filipino, English Date of birth: 1964, Feb 11 Marital Status: Married EDUCATION & QUALIFICATIONS Degree in Bachelor Of Science in Electronics and Communication Engineering 1981 - 1986 University of the East, Manila Philippines. PROFESSIONAL INSTITUTIONS & REGISTRATIONS Registered Professional Electronics and Communication Engineer in the Philippines Member of Building Industry Consulting Service International BICSI Institute of Electronics and Communication Engineer of the Philippines

TRAINING AND CERTIFICATION Certified Lucent IP Multimedia Subsystem IMS engineer. Certified Alcatel-Lucent VOIP and NGN engineer Certified Lucent Voice switching and signaling engineer, 5ESS. Experienced with Fusion and manual FO Splicing & use of OTDR
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Attended the Cisco Certified Network Associate (CCNA) (Certification is in progress) ITIL Change and Defect management Attended the Systimax structured cabling (Copper and Fiber) design and installation training. Attended the Cisco and Broadworks IP Telephony training. Attended the Alcatel Lucent SDH SDH 1660 and PDH 1511 max training. Kaplan Management and Leadership Training

Familiar and knowledgeable with the following ALCATEL-LUCENT VOICE/VOIP PRODUCTS: 1. Lucent TDM SWITCHING Products 5ESS, VCDX, BZSP, BZ5000 (LOCAL/TOLL and Gateways) 2. Alcatel-Lucent SDH and PDH (1660SM and 1511max), NMS. 3. Lucent IP Multimedia Subsystem (IMS) LCP1000/LCP1800,/ 3GPPP. 4. Imerge IP Centrix 5. Anymedia ADSL 6. Gateways ( Max TNT, APX1000/8000) 7. Plexus (Telica) Next Generation Network switch (Integrated and distributed architecture.) 8. Broadsoft (LFS3000) Enterprise Solution 9. Fiber Optic Transmission equipment. Hands-on experience in the following: 1. LAN/WAN Network design criteria to optimize network performance 2. Session Border Controller 3. Transmission system: SDH, ISDN, Frame Relay, MPLS). 4. Datacom/LAN/WAN functionality and configuration (routers, gateways, CSU/DSU, Multiplexors) 5. System Administration: UNIX, Linux, Solaris, Windows 6. Fiber Optic and LAN structure Cabling (BICSI and EIA/TIA standards) Familiar and has strong background with other vendor's VOIP and TDM products: 1. Veraz Next Generation Network 4.1 SoftSwitch 4.2 I-Gate 4000 2. Cisco Call Manager 4.1 and 5.0, gate keepers and gateway Catalyst series. 3. Nortel CS1000 switch and Meridien PABX system. 4. Avaya S8700 and PABX.
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Familiar and knowledgeable in the following protocols: 1. 2. 3. 4. 5. 6. 7. 8. 9. ISUP C7, ANSI and R2 signalling. SIP, H.323, H.248, MEGACO, MGCP, RTP ISDN (PRI/BRI) RADIUS/ Diameter V5.2 Call Detail Records (CDR) / Billing. VOIP QOS TCP/IP Dialling plan and Routing plan

STANDARDS: 1. 2. 3. 4. 5. ITU-T IETF RFCs BICSI GTE and Saudi Aramco Standards

TEST EQUIPMENT: 1. Signal Analyzer Hammer 2. VOIP Analyzer Agilent 3. Wireshark PROFESSIONAL EXPERIENCES: June 2010 April 2011 TransTel Engineering, Singapore. Systems Integrator for telecommunication equipment for Oil rigs, gas plants, oil plants, etc Senior Design and Team Lead Engineer Responsible for engineering design and delivery in highest quality of Telecommunication Systems in a major Oil & Gas sector projects. Duties and Responsibilities:

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1. Attend both technical and commercial meetings with clients, vendors & sub-contractors in order to negotiate viable engineering and commercial solutions 2. Site visits to conduct site survey, installation, commissioning & Site Acceptance Testing of the delivered Telecommunication products. 3. Detailed engineering design, product and vendor selection and proposal creation. 4. Creation of engineering drawings, testing procedure, training manuals and project status reports. 5. Supervise a team of engineers in doing the technical proposals, engineering designs and drawings, Acceptance Documents, and variation orders. 6. Conduct a vendors meeting in reviewing vendors equipment and some engineering related issues. 7. Design review and compliance of works to customers actual requirements. 8. Coordination with the Project Management team in reporting issues, progress, and issue prevention. 9. To lead and supervise sub-ordinate and/or contractors that ensures successful project implementation. 10.Schedule works, co-ordinate, implement and manage projects, in part or all, to ensure timely work progress, taking into account the budgeted qualities and cost. 11.Maintain excellent works and services quality, making sure goods delivery are in compliance with contractual requirements Designing and engineering of the following Telecommunication and Electronics systems: Fiber Optic Network Transmission systems (SDH and PDH). Voice Network (IP-PBX) Traffic Analysis, Equipment sizing and selection, Routing and dialing Plan creation, Interconnection. Data Network (LAN/WAN) and Structured Cabling systems. NMS, Mobile Radio, Dispatch System, frequency planning and radio coverage analysis. Security Electronics - CCTV, ACS, IDSS, PAGA Video conferencing and Video Recording Systems. Network Management Systems RTUs and SNMP.

June 2000 May 2010 Alcatel-Lucent, Singapore Change and Defect Manager/VOICE/VOIP Platform Manager DUTIES AND RESPONSIBILITIES:
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Supporting Project Management Team in implementing new Voice and Data network of Telecom NZ by doing test scripts, testing, integration and technical supports. CHANGE AND DEFECT MANAGER 1. Responsible in managing the Alcatel-Lucents Customer Network change process, to ensure that all changes (Modification, Add, Delete and Change) are thoroughly assessed, in order to detect any potential impact before being introduced into an environment (Production Network). 2. Ensure that all changes are documented properly, equipment configuration and field parameters are periodically audited and compared with the latest platform documents just to make sure that production platform documents are aligned with the actual data and perform a regular back up during and after any changes. 3. Review carefully the change procedure/s and Method Of Procedure submitted by the Installation and Platform Manager/s, this is to make sure that the steps are well defined, and the testing and verification results are accurately documented for future references. 4. Managing the defects (software and hardware) discovered during the project execution such as in integration and Factory Acceptance testing. To ensure that the defects are recorded in the ticketing system, properly managed (troubleshooting, root cause analysis and resolution) and meeting the committed customers Service Level Agreement to avoid any possible delays and customer dissatisfaction. 5. Coordinate with the concerned Technical Support Team and developers to quickly resolve the defects and faults. 6. Ensure that the impact of an Incident on the Customer business operations is minimized 7. End-to-End management of high severity incidents reported from the point of initiation to the point of resolution participate in the escalation process and involve the appropriate service manager as required. 8. Provide the initial and root cause analysis and resolution reports to the customers technical department and higher management. Ensuring all high impact incidents/requests follow standard escalation guidelines. 9. Coordination with all the tiers till final closure of the trouble ticket. Generate reports in regular basis on the overall monitoring tools. VOICE/VOIP PLATFORM MANAGER ROLE:
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1. Preparing/studying customers Network Topology, readiness, traffic and Policies. 2. Traffic Analysis (Erlangs determination) and capacity. 3. Equipment Sizing, platform selection. 4. Network nodes planning (Infrastructure, routers, switches, firewalls, remote access servers, IP assignments and bandwidth determination. 5. Dialling and routing plan preparation and creation based on customer's requirement and standard policies for On-Net and Off-net calls 6. Features and services configuration. 7. Performing Diagnostics, Network Fine Tuning and Maintenance, Monitoring Alarms, Performance Measurements, Health monitor, Call Diagnostics, Protocol Monitoring 8. Performing Gateway configuration, ISDN interface and voice trunk, Network integration and Initial system testing, Performing System back-up. 9. Coordination and interfacing with PSTN and other voice networks. 10. Performing Customers Acceptance Test, Resolving Issues. 11. Providing a Remote Technical Support to customer. 12. Conducting a Customers knowledge sharing and training.

Lucent Technologist Singapore Integration and Deployment Engineer Customer Technical Support Engineer DUTIES AND RESPONSIBILITIES: 1. Provide technical supports and assistance (Pre-sales / Post-Sales) to Lucents sales team, 2. Perform the following tasks: 3. Assists Solutions Architect in proposal preparation. 4. Conducting a presentation to customers of such proposal. 5. Conduct presentation on new technology to customers and help market new services or features roll-out. 6. Reviewing RFPs. 7. Attending customers kick off meeting for issue clarification and design review. 8. Deliver detailed switch planning, produce network diagrams, routing plans, digit analysis, signalling plans, numbering plans and charging plans to customers for their review and approval. 9. Provides immediate system support and problem isolation to customers reported issues and concerns. 10. Work with higher tier support and development to duplicate issues and problems in the lab to help provide a solution to customers issues. 11. Responsible for the documentation and record keeping of the integration plan of the completed VOIP, NGN, DATA and switching networks.
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12. Plan, develop and load dialing plans, routing, trunking and call processing translations for TDM and VoIP customers based on the provided network input, debugging of translation field problems. 13. Generate the appropriate tests that prove proper function of the various network elements, perform interoperability testing, feature testing, and performance testing if required. 14. Conduct a customer OAM training. Technical Support Engineer (Switching/VOIP/Data) TIER 2 ASEAN Region Remote Support

1. Providing technical supports and assistance to Lucents ASEAN In-country team in resolving reported issues, through Lucent CARES (Assistance Request) tickets for the following Lucent Products: 2. Provide an ON-line technical support in resolving customers Urgent and top priority issues ( Outages and service failure). 3. Provide an on-site support to ASEAN in-country team during the deployment of New Lucent Products. Such as the following: a. Post installation. b. System provisioning c. Initial service provisioning. d. Network Integration and testing e. providing answer to all customers query. 4. Lab setup and verification conducting lab bring up to reproduce customers issue and to provide immediate resolution or work around. 5. Pre-sales support by conducting Product trial and verification on customers site. 6. Providing technical assistance to sales team. February, 2008 to October 2008 AT&T Singapore Voice Engineer Cisco IPT (6 months Contract) DUTIES AND RESPONSIBILITIES Design, implement and support all technologies related to Voice, VoIP, and Video Over IP Technologies. Process improvement strategist for convergence technologies. Provide incident support Tier III for VoIP and Video over IP and pre-sales support for all convergence technologies.

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Liaison to AT&T labs. and responsible for the following: Audio Conferencing, PBX, IP Telephony, Voice Mail, and IP Hosting. Responsible for the operations of Customer's VOip infrastructure. which includes : Managing SLAs, Vendors, Provide level 2/3 problem determination, Capacity monitoring and planning, Cost optimization, Maintain voice security, Ensure Customer's voice policies are followed Implementing/setup Cisco Call manager, Unity ,Cisco Gateways, Providing ongoing support of Cisco Callmanager infrastructure and handling other Data networking projects. Cisco Voice over IP protocols and setting up Data LAN/WAN networking Cisco Switching/Routing operations and other Voice over IP protocols (H323 / SIP )

General Roles to all VOIP enterprise products. 1. Preparing/studying customers Network Topology, readiness, traffic and Policies. 2. Network nodes planning (Infrastructure, routers, switches, firewalls, remote access servers, IP distribution. 3. Creating a Customers Test Plan. 4. Installing and configuring the OS. 5. Installing the application software and doing pre configuration. 6.Dialing and routing plan preparation and creation based on customer's requirement and standard policies for On-Net and Off-net calls. 7. Performing Diagnostics, Network Fine Tuning and Maintenance. 8. Monitoring Alarms, Performance Measurements, Health monitor. a. Call Diagnostics b. Protocol Monitoring c. SIP or H323 Registration d. Verify Translations e. Verify Media Gateway Selection for calls balancing. f. Debug Logging 9. Applying the manufacturers recommended patches. 10. Performing Gateway configuration, ISDN interface and voice trunking. 11. Network integration and Initial system testing. 12. Performing System back-up. 13. Performing Customers Acceptance Test. 14. Resolving Issues. 15. Providing a Remote Technical Support to customer. 16. Conducting a Customers knowledge sharing and training and interns.
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September 2007 January 2008 Telecom New Zealand International , Wellington New Zealand Voice Specialist DUTIES AND RESPONSIBILITIES: International Traffic Routing Implement Routing changes for Customers, proactively as well as reactively Manage Route Profitability (New Lows, Future Increases) Manage real time Route Quality Route Testing Customer Trouble Answer Customer Calls and Log Faults Resolve Customer Faults Manage trouble referrals (Higher level etc) Update Customers re Fault/Trouble Ticket progress & closure International Voice Traffic Management Monitor and respond to real time traffic route degradation Resolve traffic degradation issues Vendor Management Log and follow up Supplier Trouble Tickets through to resolution; thereby enabling Suppliers to be put back in Routing (for margin maximization) Update records with supplier performance information Planned & Unplanned Network Event Notification Customer / Supplier / Vendor notification of Planned & Unplanned events / outages. Update Customers / Suppliers / Vendors of event/s progress to fix state October 1997 April 2000 Western Electric Saudi Arabia Company Riyadh KSA Voice and Data Systems Design Engineer DUTIES AND RESPONSIBILITIES 1. Plan, implement, control costs and make certain the successful execution of assigned projects within allocated resources that exceed customer expectations.
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2. Conduct detailed planning and to implement assigned projects successfully as scheduled, within financial cost budget and project key performance indicators. 3. Ensure high level of customer satisfaction by meeting and exceeding their expectations on committed deliverables (including contractual terms & conditions). 4. Productive utilization and/or supervision of assigned resources including Asst Engineers and Technicians (Internal), and Suppliers and Subcontractors (External). 5. Initiate project Kick-Off Meeting and conduct detailed planning including clear work schedules with identified accountable parties. 6. Monitor and manage work progress of the project in coordination with all relevant parties. 7. Regularly keep customer informed of site progress through regular reports and meetings, and proactively address and resolve arising issues. 8. Supervision of sub-contractors work at site and ensure they meet their committed deliverables including compliance to customers specs and requirements. 9. Schedule purchases and deliveries of materials for the project in a timely and efficient manner and ensure no wastage. 10.Check and ensure all installation works conform to project specifications and contractual terms & conditions. 11.Progress and issue reporting. Design and Engineering of the following system:
Perimeter Distribution System (PDS). Outside plant and inside plant . LAN and WAN Network Power distribution and protection. DSL prequalification and verification testing. Digital Microwave and Fiber Optic Transmission system.

January 1992 March 1997 National Engineering and Services Marketing Company NESMA Riyadh KSA Electronics Engineer Duties and responsibilities:
1. 2. 3. 4. 5.

To provide technical support to corporate customers. To plan, schedule and update progress of IT&T projects To coordinate with other parties to ensure timely and high quality deliverables To assess and manage the possible risks of the projects in different phases To conduct pre-implementation testing and post-implementation review
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6. 7. 8. 9. 10.

To prepare and present management reports on the projects regularly To support operational handover, skill transfer and training Project inspection and prepare the project progress report. System commissioning and provisioning. Design and Engineering of the following system: Electronic security system IDS/SACS. Digital Instrumentation for Oil Refinery. LAN and WAN Network Power distribution and protection. Digital Microwave and Fiber Optic Transmission system.

August 1991 January 1992 Electro-Systems Manila Philippines Ancillary systems Design Engineer DUTIES AND RESPONSIBILITIES 1. Responsible in interpreting of customers need into system specification at the outset of the project. Document technical requirements and obtain customer written approval. 2. Attend customers meeting and provide technical assistance to customers query. 3. Conduct a site survey, collect information on site. 4. Prepare the bill of materials, baseline drawings and scope of work. 5. Project inspection and prepare the project progress report. 6. System commissioning and provisioning. 7. Design and Engineering of the following system: Electronic security and fire alarm system. Paging and CATV system. PDS.

August 1989 July 1991 AAI Establishment Saudi ARAMCO contractor Dhahran KSA Electronics Foreman DUTIES AND RESPONSIBILITIES 1. Responsible in day to day team activities, such as maintaining the following facilities inside the ARAMCO community in Dhahran Saudi Arabia; Fire Alam and building security. Uninterrupted Power Supply Unit ? Commercial Power Instrumentation. 2. Response immediately to work orders requested by ARAMCO Community Departments.
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3. Engineering review and preparation 4. Preparing the BILL of Materials and requisition. 5. Project supervision, Project coordination and reporting.

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