Master of Business Administration

Cardiff Metropolitan University Assignment Cover Sheet Student Details ( Student should fill the content) Name Student ID (UWIC ID and ICBT ID) Scheduled unit details Unit code Unit title Assignment Details Nature of the Assessment Topic of the Case Study Learning Outcomes covered Word count Due date / Time Extension granted? (For Office use only) Declaration I certify that the attached material is my original work. No other persons work or ideas have been used without acknowledgement. Except where I have clearly stated that I have used some of this material elsewhere, I have not presented it for examination / assessment in any other course or unit at this or any other institution Signature Result (Assessor use only) Marks by 1st Assessor Marks by IV: Name & Signature of the 1st Assessor Name & Signature of the IV Agreed Mark Date REPORT GIVEN YES 2500 Yes No MBA 7000 People & Organizations II UWIC ID : ICBT ID :

For Office use only (hard copy assignments) Receipt date Received by

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Master of Business Administration Assignment Type & Title: For student use: Critical feedback on the individual progression towards achieving the assignment outcomes

For 1st Assessor use: Assessment feedback Strengths

Weaknesses

Name & Signature of the Assessor : Comments by the IV

Date :

Name & Signature of the IV:

Date :

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Master of Business Administration

People & Organizations MBA 7000 Assignment (Individual work)

Weighting of assessment: 50% total marks Report word limit: 2500 words Learning Outcomes Covered Individual Personalities & Attitudes Group Behavior Leadership Motivation

BACKGROUND Many global companies and brands such as Marks and Spencer, Nike, Apple, SAP and Wal-Mart achieve competitive advantage and increase their bottom-line by outsourcing production, support and other non-core business activities to developing nations. While these outsourcing operations bring many advantages, especially economic prosperity to these nations, it also creates challenges such as social problems, cultural issues and work life imbalance. Some of these outsourced operations are also referred as sweatshops, which not only applies to blue-collar operations such as garment factories, but also to white-collar operations such as IT/BPO operations. TASK Take an organization or industry of your choice that carryout out-sourced work in Sri Lanka and critically evaluate the challenges faced by the managers. Based on your study, recommend ways to address the challenges. Guidelines I. II. III. IV. Critically identify the benefits and challenges common to the industry that you have selected. Critically evaluate the industry group norms and behaviors. Critically analyze the motivating factors and motivating strategies deployed in these organizations. Critically assess challenges faced by the leadership and managers of the organization and how they respond to these challenges presently and outline your recommendations.
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Master of Business Administration V.

Use relevant theories and secondary data where necessary to support your arguments.

EVALUATION CRITERIA Following criteria are used to assess your work Find information appropriate to the task (10 points) Evaluate and organize information in a logical and coherent way (10 points) Application of theoretical models for appropriate argument (15 points) Use of practical and realistic approaches for findings(15 points) Critically analyze and synthesis the information gathered (35 points) Communicate information clearly and accurately (5 points) Refer to information sources accurately (10 points)

REPORT STRUCTURE Paper Size Word Count Printing Margins Binding Margin Header and Footer Printing Basic Font Size Font Style Presentation : A4 : 2500 words : LHS; RHS: 1 Inch : Inch : 1 Inch : Single Sided : 12 : Arial/Times New Roman : Bound Document

Important Information for Students The assignment should be submitted as a SOFT COPY in a word format ONLY (CD ONLY) as well as HARD COPY on or before the due date. The soft copy should be saved directly to a CD as one file. Documents saved in different files and/or in subfolders will be rejected. Softy copy should be named as MBA-(subject number)-(assignment number)(followed by the student registration number) E.g. for People & Organizations Assignment

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Master of Business Administration MBA-7000 -02-UWIC-MBA-MT-**-** Students are expected to keep a backup of all the assignments. ICBT and Cardiff Metropolitan University have all the right to re call for soft copy of any assignment at any time during the course. Student should sign a register upon submitting assignment which will be kept in the administration department of relevant campus. This record on the register will be considered as the official record for submission. Please note that plagiarism is treated as a serious offence and therefore the work you produce must be individual and original although may work in groups in some instances (Please refer to Student Handbook on Plagiarism & Cheating). All sources of information must be referenced using Harvard referencing where a reference listing should be included at the end of the assignment. Please note that the submission date given for this assignment is the final date that you can hand over the assignment. No late submissions are allowed. (Please refer to the Student Handbook on Assessments - Late Submissions). Please refer to Student Handbook on Assignments Re-submission, mitigating circumstances procedure. Please use the attached coversheet only for hardcopy. Do not copy the assignment coversheet or the assignment question to the softcopy ( that is to the CD) Students are expected to give the following information in their coversheet of the softcopy (In the CD) o o o o o Student name UWIC ID number ICBT ID number Subject name Subject code

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