MANISHA PAL

Jadavpur, Kolkata Mobile No.9339536719 manisha.pal007@yahoo.in

CAREER OBJECTIVE
Assignments in the area of Human Resource in a dynamic and growth oriented organization, that will utilise my expertise and creativity optimally and provide me an opportunity for advancement based on skills and job performance.

PROFESSIONAL EXPERIENCE
1) Reliance HR Services Pvt. Ltd. Designation : Region : Location : Duration : Reporting to : Officer-Talent Acquisition-HR WB/Bihar/Jharkhand/Orissa/Assam and North-east Kolkata 18th Feb 2008 to till date. Regional Head

RESPONSIBILITIES
Sourcing
Execution of Sourcing plan abiding cost & lead time, fulfillment of gaps. Sourcing candidates from existing database, employee reference, campus interviews, walk-in Interviews, NGOs, consultancies, media, job portals, Professional Institutes, Job Fairs, SMS blast & head hunting. Job posting in different job portals Competitor mapping and listing of prospects for quality delivery(30% of total hiring from Competition) Maintain sourcing database with all information related to colleges, consultants, advertisements, NGO, Employment Exchange, DSA/Competitors. Execution of Migration Processes error free. Handling pilot projects like School of Employability in association with NIS Sparta & Reliance Communications Ltd. Share inputs and ideas with the profit centre Head & contribute in sourcing strategies.

Recruitment & Joining Process

Analysis the resource indent, identify suitable profiles. Scheduling interviews, doing HR round of interview, conducting final round of interview. Offer and negotiation, checking references Supervision of complete joining formalities Ensuring proper documentation, maintenance and updating of employee records SAP code generation through SAP portal Creating IDs(Email) for new joiners Facilitating Employee Test Plan & De-assign Test Plan

Employee Induction
Designing the induction for new hires To give an insight of all the HR policies and procedures to all the newly joined associates

Payroll
Coordinating on time for the payroll inputs to process the salary of all the employees

Training Visiting stores and stationed in store as per the training delivery plan Conducting Pre-assessments to identify the training needs and also conducting Post -assessments along with Role Plays to assess the training impact. Observing demonstrators" sales performance and customer handling at store and sharing effective on the spot feedback Developing relationship with demonstrators and counseling & motivating them

Employee Engagement & Employee Transitions

Addressing employment queries raised by the employees on HR policies, procedures and other relevant queries Handling employee grievances (non-payroll) and resolving employee related issues. Conducting employee engagement meeting monthly once at base location & quarterly once at non-base locations. Engagement with employees to promote Employee Referrals. Update all personnel changes from initial request through approval and implementation (location transfer, entity transfer, workforce transfer and other personnel transactions)

Performance Management
Assist with implementation and coordinate major Human Resources processes (e.g. annual and mid year promotions, compensation and salary administration) according to geographic/entity guidelines. Ensuring appropriate documentation Conducting exit interviews and submitting related reports

Exit Formalities

Retention Measures & Attrition Analysis Drive circle specific employee engagement plans. Research attrition/retention, analyzing trends thorough headcount and exit data and recommending appropriate course of action. Reporting Weekly Review Meeting with Business and circulate minutes of Meeting RAG reporting daily Seeking business confirmation on FOS head count weekly Compliance Generating IP nos. through ESIC portal Submission Monthly contribution and generation of Challan through ESIC Portal.

General HR
Update management on a variety of matters including absence, poor performance, attrition, managed terminations, disciplinary and grievance matters, flexible working arrangements. Supervision, Training & Performance monitoring of Field Recruiters and MIS. Competition knowledge, Activities and its analysis. Maintenance of employee database and attendance on daily basis. Participate in quarterly HR Audit regarding Attendance, Documentation and Payroll and Reimbursement policy.

ACHIEVEMENTS

Got promoted from Associate Operations-HR to Senior Associate Operations-HR with effect from 10th Aug09. Got promoted from Senior Associate Operations-HR to Officer Talent Acquisition-HR with effect from 1st Apr10. : : : : Consultant Retail Channel Infrastructure Group WB/Bihar/Jharkhand/Orissa/Assam and North-east Kolkata Regional Office 10th Jan2005 to 16th Feb2008

2) ICICI Bank Ltd. Designation Region Location Duration

RESPONSIBILITIES
Payments & Reports
Processing all types of payment related to Vendors(R & M Agencies, Security Agencies, Housekeeping Agencies, Cash Replenishment Agencies), Landlords, Professionals, Govt. Organisations (West Bengal State Electricity Board, BSNL, Sales Tax Dept., License Dept. & Shops & Establishment Dept.) & Preparation of all types of Report for monitoring the Expenses incurred for Budgetary control.

MIS
Creating new Database, Collecting data from other Channels & Compiling MIS.

Data Updating
Code generation for the outsource people of ICICI Bank Ltd., OSP upload for the employee of different service providers, RIG Tracker updating & Account checking in Finacle & keep updated to different customers & vendors.

Vendor Management
Interaction with all the Vendors (Local R & M Agencies, Security Agencies , Cash Replenishment Agencies, House-Keeping Agencies, Eureka Forbes, Infres Methodex Ltd., Intellvision, Panasonic, Bharti Teleservices, HLL etc.) & the Landlords with proper Coordination for installations, supplies, services & other issues.

Channel Maintenance
Co-ordination with Cash Replenishment Agencies, Security Agencies for maintaining TAT, Hardware & Network related issues.

Co-ordination
Co-ordination with all the Channel Managers for opening new branches & other offices from site identification to the branch & other offices get operational. Co-operate with all the Branch Managers & other departmental heads of different Business Groups to resolve infrastructural issues.

EDUCATIONAL QUALIFICATIONS Degree

Madhyamik H.S. B.Com(Hons.) MBA

Institute
B.S.N.G.S Heramba Chandra College Heramba Chandra College Sikkim Manipal University

% of Marks
67% 57% 40% 69%

COMPUTER KNOWLEDGE

MS-office & Tally. A little knowledge in some web basis Programs like Finacle, MY HRMIS & HAMS. Hereby declare that all the statements made above in this resume are true, complete and correct to the best of my knowledge and belief. I also undertake to produce the relevant original documents/ certificate in support of claim whenever required.

Date:

.2013 (Manisha Pal)

Place: Kolkata (Jadavpur)