Corporate Office: Wipro Technologies, Doddakannelli, Sarjapur Road, Bangalore 560 035, India. Ph.

+91 80 2844 0011 Fax. +91 80 2844 0256 Email. info@wipro.com or log on to www.wipro.com

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APPLIED INNOVATION
FROM IDEAS TO BUSINESS RESULTS

IT Services

R&D Services

Technology Infrastructure Services

Testing Services

Consulting

BPO

IDEAS THAT LOOK GOOD ON A SHEET OF PAPER AND ON YOUR BALANCE SHEET
Whether it is cutting cycle time in a business process or ensuring our customers are one-up on competition, you will find innovation applied in just about everything we do at Wipro. It is a 360-degree business approach covering delivery, process, business and technology innovations that help Wipro to work collaboratively with clients for cost take-outs, speed-to-market and new business opportunities. This approach is backed by a 25-year heritage in providing domain-intensive technology solutions and a solid delivery backbone with industry-leading credentials and certifications such as CMMi Level 5 and BS15000. Its about making innovation work for you.

APPLIED INNOVATION FOR OPTIMIZED GLOBAL DELIVERY AND COLLABORATION

Innovation at Wipro is about doing things better as much as it is about doing things in a new way.

IF YOU THOUGHT A CAR COMPANY AND AN IT COMPANY HAVE NOTHING IN COMMON, YOU HAVE PROBABLY NEVER WORKED WITH WIPRO.

Our Factory Model (now a case study at the Harvard Business School), consolidates globally distributed IT functions into a central supply chain that works much like an automobile assembly line, grouping common pieces of work for better repeatability, quality and delivery efficiencies. While this saves deployment time, it also gives customers the benefit of economies of scale. Wipros delivery innovations include: First company to offer remote infrastructure management and product / code testing as a managed service Pioneer of the virtual distributed software development model which manages large projects through virtually distributed teams Platform BPO for quicker solutions deployment, scalability and transactionbased cost management Outsourcing 2.0 for next generation outsourcing solutions based on SOA for agile, modular and extensible enterprise applications

Wipros Factory Model helped GlaxoSmithKline accelerate offshore strategy implementation and reduce process overhead through a combination of virtual shared services, process standardization & reuse.

Winner of IT Outsourcing Services Provider of the Year by the National Outsourcing Association, UK in 2006.

APPLIED INNOVATION FOR SUSTAINABLE COST AND PRODUCTIVITY BENEFITS

At Wipro, we realize that true innovation is about cutting costs without bleeding the business. Which is why we have pioneered the adoption of practices like Lean Manufacturing and Six Sigma principles to software engineering to improve productivity and reduce effort, saving valuable time and resources that are best invested in your business and your customers. Lean Manufacturing and Six Sigma principles applied to Software Design & Development, 10% increase in productivity through reusable components, tools and knowledge banks Factory Model and other collaborative delivery models for 20-30% reduction in cycle time from demand to delivery Better infrastructure standardization and optimization for 10-20% reduction in capital expenditure and operating expenditure 93.4% project adherence to business schedules, 700+ live lean projects Centralized productivity office that helps customers leverage these productivity benefits for business results

CUTTING COSTS, WITHOUT CUTTING CORNERS.

One of the top 5 global computer manufacturers needed better and timely issue resolution of field defects. Long pending issues and repeat calls dented overall end-customer satisfaction. Wipro reengineered the process by identifying and eliminating non-value adding activities resulting in a 50% improvement in sustained productivity. Now the issues are resolved in half the time.

Wipro is the only Indian company to feature in BusinessWeeks IN25 Champions of Innovation list.

APPLIED INNOVATION FOR MEASURABLE BUSINESS RESULTS

When your IT infrastructure is responsible for running a billion transactions a month, a 1% down-time is certainly not funny. Wipros award-winning Global Command Center (GCC) keeps infrastructure up and running remotely for over 170 customers across the world at close to 100% efficiencies and uptime, 24 hours a day, 7 days a week, 365 days a year. Another example of how our innovation is closely aligned with what your business wants. We run 50+ Centers of Excellence (CoEs) to develop domain-specific frameworks and solutions We develop new services on the Global Delivery Model for better business and IT alignment We have 500+ professionals dedicated to the innovation agenda, managed by a central Innovation Council

OUR CUSTOMERS THINK THAT A 99% UPTIME PERFORMANCE IS DOWNRIGHT SLOPPY. SO DO WE.

Wipros robust processes, in-depth telecommunications knowledge, R&D expertise and product engineering skills have made it a highly valued supplier over the past 15 years. Wipros support has helped Nortel to develop and deliver advanced telecommunications solutions that provide substantial cost and performance benefits to our customers. John Haydon, Chief Procurement Officer, Nortel

Wipros GCC is the winner of NASSCOMs Technology Innovation Award.

APPLIED INNOVATION FOR FASTER TIME-TO-MARKET

IEEE 1394 is just one of Wipros over 100 IPs and patents that help our customers cut development time, slice deployment challenges and beat their competition to the market. Apart from 16 of our own IPs, we also filed for about 60 invention disclosures last year on behalf of our customers, helping them crunch product lifecycle times and improve their product success rates. We develop plug-n-play technology IPs and patents to cut time-to-market for customers by 20-25% We own the worlds largest bank of patents and IPs in the areas of Wireless LAN, Bluetooth and IEEE 1394 We have deep domain expertise for consultative solutions development and better first-time-right deployment We have developed process patents like a SOA-based methodology for application development, candidacy analysis and data privacy solutions

IF YOU HAVE EVER TRANSFERRED A PICTURE FROM YOUR PHONE ONTO YOUR COMPUTER, THERES A 65% CHANCE YOU DID IT WITH WIPROS IEEE 1394.

Wipro delivered a CPRI Interface Controller Card for CDMA2000 BTS for a leading telecom equipment manufacturer. This engagement involved hardware design, development of FPGAs to support CPRI interface, and hardware / software design and development for the test boards. Wipro's responsibility included component procurement, fabrication & assembly, functional testing, and final shipment to the client, helping the client achieve 30% faster time-to-market.

Wipro is the winner of IQPCs Global Excellence Awards, 2007.

APPLIED INNOVATION FOR AWARD-WINNING SOLUTIONS

At Wipro, innovation is more than just a passion - it is a part of our corporate credo. A dedicated innovation council is always looking at better, more out-of-the-box ways of doing things, studying the best

APPLYING THOUGHT, APPLYING INNOVATION.

innovative practices from companies across the world and looking for ways to leverage them for our customers. We measure our success by the fact that over 8% of our global revenues today are a direct result of our innovation agenda, apar t from of course, the awards that we win for and with our customers! Winner of IQPCs Global Excellence Award 2007 IT Outsourcing Services Provider of the Year, National Outsourcing Association, UK Winner of NASSCOMs Technology Innovation Award Winner of Everest Groups Outsourcing Excellence Award, with Delta Air Lines Inc. Winner of Business Worlds Innovation for India Award Named Indiatimes BPO Company of the Year Top Indian Outsourcing Provider, IAOP, USA, twice in a row The worlds first company to receive AutomotiveSPICE Organizational Maturity Level 5 Certification Winner of ASTDs BEST Award, thrice in a row Winner of Dale Carnegies Global Leadership Award

THE WIPRO FACT FILE

Delivering technology-driven business solutions for the past 25 years 46 development centers, over 600+ clients and 70,000+ employees, worldwide The worlds largest independent research & development services provider & the worlds largest offshore third party testing services provider One of the worlds top offshore Indian BPO service providers & the largest offshore technology infrastructure management services provider The worlds first PCMM and CMMi Level 5 company, and the first company outside the USA to receive the IEEE Software Process Award A dedicated innovation council that funds over 50 projects every year in areas of product, process and services innovation Over 2,40,000 person days of annual employee training to keep them in the cutting-edge of technology in business

Innovation is about action versus just ideas, as much about implementation as about design. It is not about mere incremental improvements in our course of daily operations or a one-off new brilliant idea. It is a culture that needs to be created consciously and pursued assiduously by an organization.

Azim Premji, Chairman, Wipro Ltd.

SPIRIT OF WIPRO
Intensity to Win Make customers successful Team, Innovate, Excel

Act with Sensitivity

Respect for the individual Thoughtful and responsible

Unyielding Integrity Delivering on commitments Honesty and fairness in action