Steven J. Lynch San Jose, CA - 408-838-9153 sjl683sgen@gmail.

com
Objective: Sales / Business Development Executive / CRM
BACKGROUND SUMMARY: Complex contract negotiation, P&L management, pricing management, quarterly/annual budget controls and forecasting 15+ years of results-driven aftermarket services (repair, logistics, etc.), operations, and sales with hi-tech, component, board level, and manufacturing services environments Demonstrated success with specific account development of storage, telecom, medical, industrial, and consumer markets Implementation of new direct sales and marketing departments Developed and managed U.S. sales representative network, increasing company sales revenue by more than 30% annually Strategic program management implementation with attention to detail Development of OEM sales representative network Superior communication skills and product marketing/sales presentation ability

PROFESSIONAL SKILLS: Extensive knowledge and proficiency with PowerPoint, Excel, and Word Accredited training courses including: Basic PCBA manufacturing, Finance for Sales, Demand Creation, Account Strategic Planning, Supply Chain Management, Customer Relationship Management, and Miller Heiman Strategic Account Selling Extensive experience with CRMs, ACT and Salesforce.com databases Spanish fluency, written and spoken with 5+ years experience working in Latin America and Asia Highly recognized for relationship development, management, presentation, and public speaking skills PROFESSIONAL EXPERIENCE: Flextronics International, San Jose, CA; Senior Director Business Development 2012 2013 Successfully closed with start-up customer first sale of new product totaling $1M. Follow-on business valued at ~$10M 2013 Cross-segment and team collaboration to achieve new business with High Velocity Solutions (HVS) Group o Develop and implement strategies to win new business o Identify, secure, and load pipeline with initial list of prequalified accounts (10) o Manage and report pipeline activities in Salesforce.com at all stages of development o Ongoing continuous discovery of new business opportunities to fill the sales funnel o Collaboration management, meeting customer needs and achieving first place revenue success Bizcom Electronics, Inc., Milpitas, CA; Vice President Sales & Marketing 2010 2012 (A subsidiary of Compal Electronics, Taipei, Taiwan) Develop New Services Sales and Marketing Organization o Developed, implemented, and managed Sales and Marketing strategies to redefine Bizcom as a company, from a dependent Compal repair depot to an independent EMS company o Provided to all employees, training on new Bizcom capabilities and strategy o Built sales force by developing initial partner sales channels o Ongoing exploration/research of potential new markets for Bizcom Managed internal cross-functional team efforts to meet customer needs and expectations Contracted with three seasoned telemarketing agencies, achieving 150 to 200 cold calls per day Established qualifying criteria for customer engagement: Customer revenue, customer outsource spend, market segment, products, etc. Met daily with three to five prequalified prospects netted through cold calls Established sales pipeline leading to ~$100M revenue beginning year 2011 Developed new methodology for Bizcom materials purchasing Compose and produce all sales and marketing collateral, such as new company website, logo, brochure, and PPT overview Designed and produced legal documents to support new Bizcom business: NDA, customer contract, formal quotation, etc.

NBS Corporation, Santa Clara, CA; Regional Account Manager (Temporary) 2009 - 2009 Manage local contract sales representative organization: o Manage 18 sales people o Train sales force on EMS industry, specifically NBS capabilities and service offerings o Identify, develop, and maintain target account list (~160); develop strategies to win o Represent NBS during customer meetings; persuade customers to visit NBS factory Manage cross functional teams; Production, Test, Account Management, Customer Service, Program Management, Materials, Purchasing, Finance. Tier 1 Account Management: o Assure smooth transfer of account from competitor to NBS o Strengthen / Build relationships between customers and NBS through exceptional customer service, including quick responses, frequent visits, timely follow through on goals and objectives o Develop and implement strategies to grow the business o Successfully transferred tier 1 account into NBS from competitor o Increased overall revenue growth of existing tier one accounts by ~25% Successfully trained and motivated sales force to view NBS as a proven and number one principal Won six new accounts, including one tier one valued at ~$15M/annual STATSChipPAC, Inc., Fremont, CA; Global Sales Manager 2007 - 2008 Manage two Tier One Accounts and 1 Emerging Account: Develop accounts to exceed corporate goals, including GM improvement, acceptable EXOB, Outstanding DSO, profitable growth quarter over quarter, Customer Supplier Scoring of 1 or 2 amongst all suppliers. Manage crossfunctional teams, including multisite assembly and test internal as well as external: Includes Account Management, Customer Service, Planning, Purchasing, Admin. Achieve AOP Goals Continuously exceed AOP expectations Won Two New Accts, within first six months of employment, with Annual Revenue Potential of >$20M/Annual in first three years of engagement Successfully acquired full responsibility of two Tier 1 Accounts and Two emerging EXOB results at year end exceptional DSO Less than 35 for each acct, previously >60 Overall Revenue Growth of 25% in first year Established and Implemented New Company Methodology for Account Profiling for the purpose of successful engagement/disengagement: based on corporate criteria/expectations for successful business relationships Successfully achieved #1 supplier at both Tier One Accts, previously 2 nd and 6th position KeyTronicEMS, Spokane, WA; Business Development Manager 2/06 12/06 Position KeyTronicEMS as a tier 2 leader in the EMS industry Increase visibility of KeyTronicEMS as a major supplier in the Medical and Automotive market segments Grow Territory Revenue by 30% annually ($15M -$20M) Develop new account opportunities Manage manufacturers representatives in territory Manage marketing group to increase opportunities on weekly basis Win quote opportunities Develop and sustain executive level relationship with customers Continuously exceed company goals and expectations Qualified 40+ key customers in six months Won 25+ RFQs in six months Expanded business opportunities and wins into Medical, where previously non existent, including Beckman Coulter and NovoNordisk Won two major medical opportunities after convincing company to become FDA registered and 13485 registered Developed & managed sales representative network within territory Solectron Corporation, Milpitas, CA; Global Account Manager Manage a minimum of $200M in annual account revenue Negotiate contract terms, conditions and pricing Develop new and sustain existing account relationships Create strategies to increase employers market share Maintain accurate forecasts and sales growth forecasts Develop and sustain executive level relationship with customer 2000 - 2005

Regained $50M in lost business through cost reduction efforts & superior value added Won tier one global business from #1 competitor valued at more than $50M/yr won two cell phone opportunities having total value of $100M/yr. Saved $40M account from disengagement and grew revenue by 100% in 1 year. Won $80M annual revenue contract, which grew into a $120M opportunity in six months. Continually exceeded company expectations/goals. Artesyn Solutions, Inc. (Solectron Corporation), Lincoln, CA; V.P. Sales & Marketing 1999 - 2000 New business development. Responsibilities include building a direct sales force, implement strategic sales plans, direct sales forecasting and establish and meet set performance goals. Responsible for selling a total solution of full range repair, contract manufacturing, and logistics services, develop key strategic accounts, conducting sales presentations, negotiations, and conduct customer needs assessments. Artesyn Solutions, Inc., Lincoln, CA ; Sales & Marketing Manager 1999 - 2000 Maintain and grow key customer account base through effective sales and management. responsibilities which include selling a total solution of full range repair, contract manufacturing, and logistics services; develop key strategic accounts, conduct presentations, negotiations, and customer needs assessments; prepare monthly sales activity reports; monitor and evaluate competitive activities. Flextronics International, San Jose, CA; Account manager / Product Line Development 1998 - 1999 Responsibilities include identifying, developing, and maintaining client relationships for product line clients. Special attention to PCB design and board fabrication sales efforts. Work closely with various business line managers /executives. Achieve resolution of customer issues and enhance client product development. Communicate strategy on a technical and non-technical level to client in the form of customer visits, written correspondence, presentations and proposals. PREVIOUS EXPERIENCE Sumitomo Metal Industries, Santa Clara, CA Product Marketing Manager, Sales Engineer Samsung Semiconductor, Inc., San Jose, CA Distribution Customer Service / Inside Sales Manager, Tactical Sales Engineer, Product Marketing Engineer EDUCATION: Saint Josephs College, Bachelor of Arts Saint Patricks Graduate School

Los Altos, CA Menlo Park, CA