Quick Learning Lessons

Quick Learning Lesson Introduction to ISO 9001 and ACPL - QMS

For M/s. Assam Carbon Products Limited, Guwahati Plant

Realization of Hidden Potential

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Introduction to ISO 9001 and ACPL QMS

Quick Learning Lessons

Goal of any Organization

Profits & Create Wealth

(Currently and in Future)

How to generate profits?

By selling the products and services to the customers to address their requirements (needs and expectations).

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Introduction to ISO 9001 and ACPL QMS

Quick Learning Lessons

and what else?

All actions in the organization needs to be productive.
Productivity is the act of bringing an organization closer to its goal. Every action that brings the organization closer to its goal is productive. Every action that doesnt bring the organization closer to its goal is not productive.

Business Challenges
External Challenges: Introduction to ISO 9001 and ACPL QMS
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Recessionary Trends in Global Markets Market uncertainties reducing the comfort band Challenge of business sustainability Infrastructural issues such as Power, Roads, etc High Competition and Increasing Customer Demands

Internal Challenges:
Customer Satisfaction Reducing wastage Improving Quality Being ahead of Competitors Improving Profitability

Quick Learning Lessons

Overcoming challenges

NEED FOR SYSTEMS

Why Systems and Processes?

What Customer Wants: Consistency in Quality and Delivery is what is most important requirement. What Organization needs to do:
Organization needs to be systems driven rather than people driven Sensitizing every employee to be customer focused Bringing a process focused thinking in people Freeing the top management from operational issues Enabling top management to focus on external challenges and plan for growth

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Introduction to ISO 9001 and ACPL QMS

Quick Learning Lessons

ACPL - QMS

ACPL - QMS
Roles Operators Supervisors/ Engineers/ Incharges Managers/ Plant Level Management All Personnel What They Do Perform specific jobs/ tasks Supervision, coordinating with other functions, managing the respective lines/ functions, achieve targets set, etc Plan and Manage to achieve Targets Documents related to QMS

Quality Assurance Procedure Manual

Quality Assurance Procedure Manual Quality System Manual Maintain respective Records in the designated formats as an evidence of complying with the above

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Introduction to ISO 9001 and ACPL QMS

Quality Instruction Manual / SOPs