INDIVIDUAL PERFORMANCE PLAN: CORPORATE SERVICES

ANNEXURE: A

Human Resources and IT Services, leading and managing staff, staff control and discipline, offer support service to council and management, skills development, job evaluation, by-laws and employment equity, implementing and managing strategic goals, policies, procedures and plans for the department.

Strategic Focus Area

Key Performance Indicator

Annual Target

Weight Q1 - Sep 10

Actual for Q1

Q2 - Dec 10

Actual for Q2

Q3 - Mar 11

Actual for Q3

Q4 - Jun 11

Motivation for underperformance or Actual for Q4 exceptional performance Scores 1- 5

Implementation of PMS up to level 6 employees twice a year

50%

50%

Recruitment of staff against budgetted vacancies 90% Leave register updated on monthly basis 100% stability - report deviations Attendance to grievances in terms of grievance procedure Staff recruitment and selection timeously and appropriate for municipal needs - report quartely to establish baseline Skills development plan compiled and submitted to LGSETA 100 employees trained in accordance with skills plan % of budget spent Workplace Skills Plan 80% skills levy rebates received from SETA Completion of Job descriptions and evaluations for newly created posts Implementable Employment Equity Plan developed and updated annually 90% of target groups employed in three highest levels in each department Information Technology 20%

90%

90%

90%

90%

100% 90%

100% 90%

100% 90%

100% 90%

95%

95%

95%

95%

Capacity Building and Management INSTITUTIONAL DEVELOPMENT

20% 100% 100% 100% 100%

100% 25 25% 10% 25 25% 15% 25 25% 45% 25 25% 10%

90%

90%

90%

90%

25%

50%

75%

100%

62%

70%

75%

80%

Quaterly report to management on status of outstanding issues logged and age analysis of resolution timeframes

80%

80%

80%

80%

Compile a 5 year IT Plan which assesses the effectiveness and efficiency of current IT systems and details future requirements.

25%

50%

75%

100%

Strategic Focus Area

Key Performance Indicator

Annual Target

Weight Q1 - Sep 10

Actual for Q1

Q2 - Dec 10

Actual for Q2

Q3 - Mar 11

Actual for Q3

Q4 - Jun 11

Motivation for underperformance or Actual for Q4 exceptional performance Scores 1- 5

Targetted turn around time on queries - response time is 24hrs

90%

90%

90%

90%

Daily updates of payable and easy pay files - 5 minutes on daily basis INSTITUTIONAL DEVELOPMENT INSTITUTIONAL DEVELOPMENT

100%

100%

100%

100%

Monthly update an operational municipal website Employee Assistance Programme (EAP) Consultation with staff requiring assistance 20%

100%

100%

100%

100%

100%

100%

100%

100%

Capacity Building and Management Management and Leadership

2 meetings per annum with Department of Labour Provide a councillor support and capacity building service - 50 councillors to be trained Provide on-going training to councillors on IT matters including emailing and writing reports 20% 20% 10%

50%

50%

10%

10%

10%

25%

25%

25%

25%

Financial Management Ensure no overexpenditure in Budget - Corp Serives Line Items

20% 100% 100% 100% 100%