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GDOL RFP for PROJECT

FY05-01

INVITATION FOR PROPOSALS


FOR PROFESSIONAL SERVICES
GOODWORKS INTENSIVE WORKFORCE SERVICES

GEORGIA DEPARTMENT OF LABOR


State of Georgia
Project #FY 05-01

Released on February 7, 2005

REVISED February 17, 2005


GDOL RFP for GoodWorks Project
FY’05

Table of Contents

Page
Background/Purpose 1

Time Line 1

Submission 1

Informational Meeting and Inquiries 2

Addenda 3

Applicant Eligibility 3

Period of Performance 3

Additional Administrative Information 3


Additional Certification 3
Contract Type 3
Governing Laws and Regulations 3
Availability for Clarifications/Negotiations 4
Costs Incurred 4
Disclaimer 4
Proprietary Data 4
Documentation/Records Retention 4
ADA Guidelines 4

Overall Design of Services 4

Requested Services 6

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Requirements - Proposal Format 6
Application Letter and Cover Sheet 6
Narrative 7
Region or County(ies) to be Served 7
Description of Goals and Objectives 7
Management Summary 7
Agency Information/Prior Experience 7
Project Design/Approach 7
Coordination and Linkages 7
Financial Management 8
Budget Narrative 8
Budget Forms 8

Review Criteria 8
Proposed Performance 8
Prior Experience/Demonstrated Effectiveness 8
Project Design/Approach 9
Collaborative Effort 9
Financial Capability 9
Cost Effectiveness 9

Attachments:

Attachment A: Sample GDOL GoodWorks Standard Contract


Language
Attachment B: Sample Work and Services from Contract
Attachment C: Sample Performance Based Benchmarks
Attachment D: Proposal Cover Sheet and Certification Letter
Attachment E: Budget Forms
Attachment F: Small or Minority Business Form

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Georgia Department of Labor

Invitation for Proposals for Professional Services

GoodWorks! Intensive Workforce Services

Background/Purpose
The Georgia Department of Labor (GDOL) and the Georgia Department of Human Resources (DHR) have
entered into an agreement to provide employment services to TANF (Temporary Assistance to Needy
Families) recipients with in need of workforce development services. As part of a service delivery strategy
designed to reduce dependence on TANF payments and to enhance career development, workforce
development services will encompass comprehensive assessments, job search workshops, and job
development for placements into unsubsidized employment, as well as intensive service coordination for
TANF recipients with identified challenges (i.e. multiple barriers to employment) such as the
following:

¾ Recently completed Substance Abuse treatment


¾ Recently completed or involved with Mental Health treatment
¾ Domestic violence issues
¾ Physical disabilities
¾ Literacy Issues
¾ Other barriers which may impede a workforce connection, i.e. child care, transportation, etc.

These community-based strategies are designed to be comprehensive in nature and have been deemed
GoodWorks! by the Georgia Department of Labor.

In order to further enhance existing efforts undertaken by agencies and organizations actively pursuing
these goals, funds may be made available by the Georgia Department of Labor, through its agreement with
the Georgia Department of Human Resources, to expand employability and employment services in the
following urban areas which have been designated by the Georgia Department of Human Resources:
Cobb, Fulton, Gwinnett, DeKalb, Clayton, Clarke, Bibb, Richmond, Muscogee, Dougherty, Lowndes,
Chatham.

Application requirements for Intensive Workforce Services are detailed in this solicitation.

Time Line
Issue Date 2/07/05
Informational Meeting 2/17/05
Submission Date for Priority Consideration 3/14/05
Notice of Awards to Bidders who Submitted by 3/14/05 4/01/05 (anticipated)

Submission
Applications that are in response to this solicitation are due no later than 5:00 p.m. EST on Monday,
March 14, 2005 for priority consideration. GDOL will only initially review proposals for Intensive
Services in Cobb, Clayton, DeKalb Fulton, and Gwinnett Counties and the City of Atlanta in Fulton
County. Proposals for one of the other urban counties Clarke, Bibb, Richmond, Muscogee, Dougherty,
Lowndes, Chatham) will be reviewed on an as-needed basis. Proposals for all other areas that are not
designated above will not be considered at this time.

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One original proposal with signatures, clearly marked, and three copies of the application must be received
by the deadline in order to be considered responsive to the initial round of funding. Proposals must be
submitted to the address below:

Ms. Linda T. Johnson, Assistant Commissioner


Career Development Services
Georgia Department of Labor
148 Andrew Young International Blvd., Suite 650
Atlanta, GA 30303

ATTN: Ms. Nancy Fehr Meeden, Contracts Manager

Proposals submitted via fax or e-mail will not be accepted.

This is an open solicitation. Applications received after this date may be considered for funding at a later
date if GDOL determines that a need still exists for services being offered in the application and funding is
available.

If a proposal meets a specific need (i.e. service to an area in need of a provider) and funds are available,
bidders will be notified by the Georgia Department of Labor and contract negotiations will begin.

Informational Meeting and Inquiries


An Informational Meeting about the GoodWorks! Service Strategy will be held on February 17, 2005 at
2:00 p.m. – 4:00 p.m. at the DeKalb Career Center. The address is as follows:

3879 Covington Highway


Decatur, Georgia 30032-2640
(404) 298-3970

Directions may be found at the Department’s website at www.dol.state.ga.us.

Potential bidders may also submit questions in writing via mail, fax or e-mail as indicated below:

Ms. Nancy Fehr Meeden, Contracts Manager


Georgia Department of Labor
148 Andrew Young International Blvd., Suite 650
Atlanta, GA 30303
Nancy.Meeden@dol.state.ga.us
(404) 232-3775, phone
(404) 232-3791, fax

These questions shall be for the purpose of clarification to assure full understanding of and responsiveness
to the solicitation requirements. If the answer to the question is found in the solicitation, the inquirer will
be directed the appropriate page or pages. If the answer to the question is not found in the solicitation, the
response will be posted to GoodWorks link on the GDOL website at www.dol.state.ga.us. Questions must
be received no later than 2 working days prior to the submission date for priority consideration for a
response prior to the submission date.

Bidders are not allowed to communicate with any other State Employee other than the Contracts Manager
regarding this solicitation, except during the Information Meeting. GDOL reserves the right to reject any
proposal for violation of this provision. Likewise, no GDOL employee may contact potential bidders to
discuss this solicitation, without prior written approval from the Contracts Manager.

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Addenda
GDOL reserves the right to amend this solicitation prior to the submission date for priority consideration.
Amendments will be issued as agenda to this solicitation and posted to the GoodWorks link on the GDOL
website at www.dol.state.ga.us.

Applicant Eligibility
Intensive Workforce Services: Eligible applicants include public, for-profit and not-for-profit agencies.

Priority consideration will be given to those organizations who:


¾ Have a history of demonstrated effectiveness in providing these types of services, and
¾ Are active in the local workforce development area in which they propose to provide services.

Period of Performance
If a contract is negotiated as a result of this solicitation, the begin date will be negotiated between the
contractor and the Georgia Department of Labor and the end date will be no later than September 30, 2005.
Based on funding availability and contract performance, however, the option to extend contracts may be
exercised if funding is available and both parties to the contract can reach an agreement.

Additional Administrative Information


Additional Certification
It is understood and agreed upon by the Bidder that proposal, as submitted, shall be valid (without change)
and open for a minimum of nine (9) months from the date of submission. This is important as GDOL
reserves the right to review and evaluate proposals for contract consideration if a need arises through-out
the year.

Contract Type
All contracts awarded for Intensive Workforce Services will be performance-based/benchmark
contracts. Contractors will be paid based on the provision of services, as established by benchmarks in the
contract. By submitting an application for Intensive Workforce Services, the bidder agrees to enter into a
performance based/benchmark contract with the Georgia Department of Labor. (See Attachment A for the
draft standard agreement, Attachment B for the draft work and services and Attachment C for examples of
draft performance benchmarks that may be utilized in these contracts.) Please note that the benchmarks
are in draft form as benchmarks have not been finalized as the date of the issuance of this
solicitation. Invoices for benchmarks earned must be submitted monthly.

Governing Laws and Regulations


All work to be performed under a contract resulting from this solicitation will comply fully with
administrative and other requirements established by applicable federal and state laws, rules, and
regulations. Without excluding any other applicable state or federal laws or requirements, the following
laws, regulations, and policies will apply:
ƒ 45 CFR Part 74;
ƒ 29 CFR part 95, 29 CFR Part 97, OMB Circular A-87, A-122, A-133, A-21 as applicable to the
contracting organization; and
ƒ Temporary Assistance for Needy Families, Personal Responsibility and Work Opportunity
Reconciliation Act of 1996.

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Availability for Clarifications/Negotiations
Bidders must be available to clarify or negotiate elements of their applications after the submission of the
application. The GDOL reserves the right to contact and communicate with bidders regarding such minor
clarifications as deemed necessary to fully evaluate the offer.

Prior to the final execution of a contract, the bidder may be required to enter into negotiations with GDOL
to resolve any differences. If no resolution is reached, the proposal may be rejected and negotiations will
end without the execution of a contract.

Costs Incurred
The GDOL is not responsible for any costs incurred by Bidders prior to the bilateral execution of a contract
resulting from this solicitation. No costs incurred for the development and submission of an application in
response to this solicitation are reimbursable.

Disclaimer
The submission of an application to GDOL does not assure or imply an award of a contract to the bidder.
The GDOL reserves the right to accept or reject any or all applications in whole or in part, to negotiate or
clarify any offer made, to accept offers that are not the lowest offer, and/or to cancel or amend any part of
this application package for reasons advantageous to the State of Georgia. In addition, based on current or
proposed legislation or rulemaking, the GDOL reserves the right to adjust any conflicting administrative or
programmatic requirements that may occur prior to or after the contracting process. Applications will be
approved for contract negotiation only if funds are available.

Proprietary Data
GDOL cannot protect proprietary data submitted in proposals.

Documentation/Records Retention
All organizations awarded a contract under this solicitation will be required to maintain customer
information in the GDOL Management Information System, entitled the Georgia Workforce System
(GWS). This system is available via the Internet. Equipment purchases to implement compliance with this
requirement may be considered as a part of any budget request submitted with this application. However,
GDOL reserves the right to review and approve such purchases for system compatibility and to ensure
federal procurement guidelines are met.

ADA Guidelines
The State of Georgia adheres to guidelines set forth in the American Disabilities Act (ADA). Provisions
will be made to provide more accessible instructions, if needed. We ask that you please call the Contracts
Manager at (404) 232-3775 in advance if you require special arrangements.

Please also note that all programs funded by the Georgia Department of Labor must also comply with ADA
requirements. Contractors must ensure that services are accessible to all individuals.

Overall Design of Services


GoodWorks! is a community-based service delivery strategy. It is not an isolated program and providers
must coordinate activities with partner agencies. The strategy involves providing customers with access to
comprehensive assessments, job search workshops, referral and placement in work-related activities, and
intensive case management. Organizations interested in submitting a request to the Georgia Department of
Labor for funding consideration should:

ƒ Review the GoodWorks! Intensive Service Strategy as described in the Draft Work and Services from
the contract. See Attachment B.

ƒ Identify services already provided by local partner agencies in the geographic area in which services
are proposed. At a minimum, this is to include information of services from the following agencies:
9 Local Department of Family and Children Services (DFCS)

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9 Georgia Department of Labor – Career Center
9 Georgia Department of Labor - Vocational Rehabilitation Services
9 Administrative Entity for the Local Workforce Investment Board

ƒ Identify services that are needed to complete the GoodWorks! service strategy in the community.

This solicitation seeks applications for Professional Services in the following area:
Intensive Workforce Services utilizes a team approach involving the Georgia Department of Labor and
partner agencies to ensure that:
ƒ Customers receive services that meet their individual needs,
ƒ A continuum of services are provided, and
ƒ Customers transition successfully from welfare to work.

The team is lead by a Personal Advisor who helps the customer develop an individualized work strategy to
remove work-related barriers. The Personal Advisor remains with the participant from the beginning
through job retention activities, assisting the customer as they progress through various work activities.
The highlights of these intensive services are as follows:

1. Referral and Recruitment: Customers will be referred by the local DFCS offices. Providers will use a
variety of non-traditional outreach approaches to recruit or market services to individuals who
traditionally do not seek available workforce development services. These approaches require a strong
community presence.

2. Work Evaluation: The purpose of Work Evaluation is to evaluate the customer’s work interests,
capabilities, and behavioral work traits and develop a plan, which addresses employment barriers. The
customer participates in work evaluation activities for a total of 40 hours per week:
¾ The customer performs work experience activities for up to 20 hours per week; hours worked
cannot exceed number of hours available to work based on TANF and Food Stamps grant;
¾ Customer also engages in vocational enrichment activities for an additional 20 hours per week
(Job Readiness, Life Skills, GED Preparation, etc.).

3. Work Adjustment, Phase 1: The purpose of Work Adjustment, Phase 1 is to teach customers how to
develop work skills in an instructive work environment. A plan to develop workplace issues is
developed and monitored. The customer participates in Work Adjustment, Phase 1 activities for a
total of 40 hours per week for two months:

¾ The customer works at a minimum of 32 hours/week with wages paid at $5.15 per hour for hours
beyond their FLSA calculation (TANF cash /FS benefits);
¾ Customer also engages in vocational enrichment activities for an additional 8 hours per week (Job
Readiness, Life Skills, GED Preparation, etc.).
¾ Near the end of the 2nd month a staffing with DFCS/DOL staff will occur to determine if client is
ready for placement activities or will need to enter Work Adjustment Phase 2.

4. Work Adjustment, Phase 2: The purpose of Work Adjustment, Phase 2 is to continue assistance to
customers in need of additional work training. The customer participates in Work Adjustment, Phase 2
activities for a total of 40 hours per week for an additional three months:
¾ Three additional months of work experience for 32 hours per week are available if the customer’s
employment barriers prevent competitive employment, with wages paid at $5.15 per hour for
hours beyond the TANF/Food Stamps allowance.
¾ Customers also engages in vocational enrichment activities for an additional 8 hours per week
(Job Readiness, Life Skills, GED Preparation, etc.). The customer also participates in Job Search
activities.

5. Job Placement Activities: Job Placement activities may occur after Work Adjustment, Phase 1 or 2.
¾ Placement Track 1:

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™ If it is determined that the customer is able to work without extensive workplace
supports, the provider will assist the customer in obtaining unsubsidized employment.
™ The customer will receive job retention services for up to (6) months after placement into
unsubsidized employment.

¾ Placement Track 2:
™ If it is determined that the customer is able to work, but is in need of additional work
skills experience, the customer can be placed in subsidized employment (grant diversion).
™ Customer is placed in a full-time employment position (32-40 hours per week); Employer
hires customer and pays wages as other similar employees; TANF check is diverted to the
employer for 3 to 6 months; Employer agrees to retain customer as an employee after the
TANF check is no longer diverted.
™ The customer will receive job retention services for the length of the subsidized
employment agreement.

Requested Services
Intensive Workforce Services:
Target Groups
This component will be available only to TANF Recipients referred by DFCS who have identified
challenges.

Program Elements
The program elements are described above. They include Recruitment, Work Evaluation, Work
Adjustment, Phase 1, Work Adjustment, Phase 2, and Job Placement. All proposals must include work
experience activities for consideration. Classroom Occupational Training may be included as a vocational
enrichment activity with Work Evaluation, Work Adjustment and Job Retention/Career Enhancement, if
other funding is not available. Bidders who are interested in providing occupational training as a stand-
alone activity should contact their local Workforce Investment Board to see about becoming an approved
training provider under the Workforce Investment Act (WIA). For more information on WIA, please check
the GDOL website at www.dol.state.ga.us and click on the link “Learn about WIA Services.”

Performance Outcomes
Contracts resulting from this solicitation will require contractors to meet performance standards related to
the number of customers receiving Intensive Workforce Services, the percentage of those customers who
are placed in employment, and the percentage of those placed in employment that retain employment at 30
days, 90 days, and 6 months.

Non-duplication of Existing Services


Because GoodWorks! is a community-based strategy and various communities have different resources
available, bidders should be fully aware of existing efforts and funds available to provide needed services.
Funds allocated by GDOL to contractors as a result of this solicitation will not be used to supplant existing
funds or resources and shall only be used to supplement or enhance services.

Requirements – Proposal Format


1. Application Certification Letter and Cover Sheet – Please see Attachment D for the Proposal
Certification Letter Cover Sheet. Please indicate (mark) the original and submit three additional
copies of the entire package to the address listed above by the deadline.
Performance Measures – Include the following information as part of the application:
ƒ Number of individuals to be served
ƒ Percentage of those individuals placed in subsidized employment
ƒ Percentage of those individuals placed in unsubsidized employment
ƒ Percentage of those placed in employment who are retained for 30 days
ƒ Percentage of those placed in employment who are retained for 90 days

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ƒ Percentage of those placed in employment who are retained for 6 months

2. Narrative must not exceed 10 double-spaced pages (attachments are not included) and must address
each of the following topics:

Region(s) or Counties to Serve – Indicate the Region(s) or Area(s) for which services are
proposed. (Please note that this proposal seeks services for the urban counties list on Page 1)

Description of Goals and Objectives for the project – These should outline the overall goals of the
project and specific objectives related to each goal. Goals and objectives should show a clear
understanding of the problems and needs of TANF recipients transitioning to full-time
employment.

Management Summary – The management summary should address the competency of


professional personnel involved in the delivery and oversight of services to be provided. In
addition, organizational structure and strategies to ensure that start-up and contract obligations are
met on a timely basis should be described. Also provide additional performance criteria, if any,
the proposing organization will utilize to measure satisfactory performance against the contract
and how contract standards will be monitored.

Agency Information/Prior Experience – Please complete and submit Attachment F (Small and/or
Minority Business Form) to assist GDOL in identifying bidders who are small and/or minority
businesses. Bidders should describe in detail any previous experience the organization has in
delivering similar services to TANF recipients or those with comparable socioeconomic
characteristics and should include quantifiable data to support successful results. Such data may
include dropout rates from previous projects, employment outcomes, or other factors deemed
appropriate in a review of past performance. Past performance related to grants or contract
management should also be included in this description.

Project Design/Approach – Expand upon the description of the program elements found in the
Overall Summary and in the Draft Work and Services in Attachment B (Recruitment, Work
Evaluation, Work Adjustment, Individualized Job Coaching and Job Retention/Career
Advancement). Characterize your role in providing each of the elements listed and outline the
services already available within the local community that will be utilized in concert with the
services you are proposing. Fully describe the motivational or other activities that you will provide
as well as how these activities will dovetail with existing efforts.

In addition, complete the following case study by describing the service strategy that would be put
into place for the customer. Services funded through other resources may be described as part of
this customer’s plan.

Colleen is a 22-year-old TANF recipient who has been receiving benefits for 34 months. She is
divorced. She has three children, all of whom are under the age of five. Her husband’s
whereabouts are unknown. She dropped out of high school in the 10th grade due to pregnancy, but
has been attending a GED preparation class in the evenings only when her mother agrees to
babysit for her. Her work history includes one month at a fast-food restaurant and six months
working at a convenience store. She was fired by the convenience store employer for stealing.
She has not worked for the last year (since her conviction) and does not currently own a vehicle or
have a valid driver’s license.

Coordination and Linkages – Bidders should provide evidence that there are established formal
linkages with collaborative partners including, at a minimum, the following organizations:
9 Local Department of Family and Children Services (DFCS)
9 Georgia Department of Labor – Career Center
9 Georgia Department of Labor – Vocational Rehabilitation Services
9 Administrative Entity for the Local Workforce Investment Board

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Bidders may include letters of support for the project from the listed agencies or they may include
a letter from the local Workforce Investment Board indicating that they concur with submission of
the application as reviewed. Non-financial agreements or memoranda of understanding between
the proposing agency and other organizations may also be submitted to meet this criteria.

In cases where there are currently inadequate linkages, describe how such linkages will be
strengthened and the deadline for doing so.

Financial Management – Outline the adequacy of existing financial resources of the bidder or the
ability to obtain them. Describe how the organization plans to meet the design specifications at a
reasonable cost and how budgets will be monitored and managed. Also provide a brief description
of the accounting and operational controls that exist that will ensure fiscal accountability.

3. Budget Narrative – Complete a budget narrative that explains the justification for each of the line items
included in the budget. Be sure to include an adequate explanation of any line items that may be vague
(such as program supplies) or deviate significantly from the norm. If equipment is to be purchased in
order to access the GWS, provide specifications for computer equipment and indicate whether
estimated costs were competitively determined. No costs for business start-up, customer vehicles,
building improvements, or medical costs are allowable under this solicitation. For a full explanation of
unallowable expenses, please review 45 CFR Part 74 or OMB Circular A-87. If indirect costs are
included in the application budget, attach a copy of the Indirect Cost Approval letter from the
organization’s cognizant federal agency. Profit (or a management fee) is not an allowable cost under
regulations governing these projects.

Once the overall cost is agreed upon between the bidder and the Georgia Department of Labor, a
performance based/benchmark budget will be established. Payment will be made under the contract as
performance benchmarks are earned. See Attachment C for examples of proposed benchmarks –
please note that these benchmarks are draft and have not been finalized as of the date of the issuance
of this solicitation.

4. Budget Forms – Complete attached forms and submit with application.

Review Criteria
All applications received and deemed responsive to this solicitation will be reviewed and evaluated by the
Georgia Department of Labor using the team approach. In order to be considered responsive for the initial
round of funding, applications must be submitted by the stated deadline and must include an original,
clearly marked, and three copies.

The following areas of consideration will be used in selecting successful bidders:

Proposed Performance: (10 points)


Are numbers to be served realistic and in line with proposed staff resources? Do proposed performance
levels indicate a realistic understanding of project implementation issues? Do goals and objectives
adequately address the problems and needs of the population to be served? Will they help to enhance the
performance outcomes?

Prior Experience/Demonstrated Effectiveness: (20 points)


Does the agency have experience in providing similar services or has the agency worked with similar
socio-economic populations? If so, is there evidence submitted that indicates such services resulted in
successful outcomes? Do staff identified as actively involved in the delivery and oversight of services
possess credentials, qualifications, or experience appropriate to their roles in the project? Does the
organizational structure provide for quick start-up and ongoing monitoring of contract performance?

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Project Design/Approach: (30 points)
Are each of the five program elements adequately addressed? Are innovative strategies used to strengthen
program success in each of the program components? Do additional activities described reflect an
understanding of existing community resources and do these activities contribute to the likelihood that
TANF recipients will move from welfare dependency to work and self-sufficiency? Does the case study
reflect a satisfactory understanding of problem-solving tactics to be used with customers, and does the
Bidder demonstrate a thorough knowledge of service coordination best practices?

Collaborative Effort: (20 points)


Has the bidder submitted evidence of formal linkages with DFCS, GDOL-Career Centers, GDOL-
Vocational Rehabilitation, WIA? Is there evidence that the bidder has thoughtfully planned services that do
not duplicate existing resources or efforts?

Financial Capability: (10 points)


Does the proposing agency have an adequate financial management structure in place? Is there an outline
of procedures for monitoring and managing the budgets? Are accounting controls apparent? Does the
organization have existing financial resources (or access to them) that will allow for quick start-up and
smooth operations for at least 30-45 days?

Cost Effectiveness: (10 points)


Are budget line items necessary for and allocable to the project? Are proposed costs reasonable and
allowable? Does the budget narrative adequately justify each line item cost and explain all line items that
are vague or in variance from norms? Are indirect costs detailed and is the Indirect Cost Approval letter
included as part of the application, if applicable?

Selection will be based on proposals determined in writing to be the most advantageous to the Georgia
Department of Labor, taking into consideration the evaluation factors, costs, geographic area to be served,
and funding availability.

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Attachment A

“Draft Contract”
Contract Number: ___________________

STATE OF GEORGIA
GEORGIA DEPARTMENT OF LABOR
CONTRACT

DEPARTMENTAL ADMINISTRATIVE INFORMATION:

__X__ Expense ______Revenue Contract Period: 4/01/05 to 09/30/05


__93.558___CFDA#, if appropriate

Total Obligation: $ _ ________ Nonprofit Organization


__X___Yes, FY
End __________
Federal: $____________ ______ No
State: $____________
Other: $____________

SECTION I:

PARA #1-1 CONTRACT BETWEEN:

This AGREEMENT is made and entered into in Atlanta, Fulton County, State of Georgia, between the
Georgia Department of Labor, a Department of the State Government of Georgia, having its principal
office at 148 Andrew Young International Boulevard, N.E., in the City of Atlanta, Georgia, 30303. The
Georgia Department of Labor is an agency of the State of Georgia legally empowered to contract pursuant
to the Official Code of Georgia Annotated, (O.C.G.A.) and hereinafter referred to as the DEPARTMENT;

AND

Contractor
Address
Address
City, St. xxxxx-xxxx

a non-profit legally empowered to contract pursuant to, and hereinafter referred to as the CONTRACTOR,
Federal ID Number _________________.

Nothing contained in this contract shall be construed to constitute the CONTRACTOR or any of its
employees, agents, or subcontractors as a partner, employee, or agent of the DEPARTMENT, nor shall
either party to this contract have any authority to bind the other in any respect.

PARA #1-2 PERIOD OF CONTRACT:

This contract has an effective date of April 1, 2005, and shall terminate on September 30, 2005, unless
terminated earlier under other provisions of this contract, or extended through a formal modification.

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PARA #1-3 DEPARTMENT AND CONTRACTOR AGREEMENTS:

WITNESSETH:

WHEREAS, the DEPARTMENT administers Georgia’s Employment Security Law and related
programs.

WHEREAS, the DEPARTMENT has a need for and desires the services of the CONTRACTOR.

AND

WHEREAS, the CONTRACTOR has represented to the DEPARTMENT that it desires to provide these
services.

NOW, THEREFORE, in consideration of the mutual covenants herein set forth, it is agreed by and
between the parties hereto as follows:

The CONTRACTOR, __________________________________, through the GoodWORKS!


Project, will provide intensive services for TANF and former TANF customers with employment
barriers to facilitate transition to financial independence via work. Services are integrated into
existing community delivery models to enhance effectiveness and efficiency. Positive holistic,
neighborhood-based services will consistently convey a message of family opportunity, career
development and life success. A description of program components and activities are detailed in
the Statement of Work and Services, Exhibit D.

A. MAILING ADDRESSES:

The mailing addresses, telephone and FAX numbers listed below for the DEPARTMENT and the
CONTRACTOR may be changed during the term of this contract by written notification to the other
party by the DEPARTMENT or by the CONTRACTOR.

1. The DEPARTMENT’S mailing address, telephone number and FAX number for
correspondence, reports, and other matters relative to this contract, except as otherwise
indicated, are:

Georgia Department of Labor


Sussex Place
148 Andrew Young International Boulevard, NE
Atlanta, Georgia 30303-1751
Attn: Grants and Contracts Administration
Suite 472
Telephone: (404) 232-3590
Fax: (404) 232-3593

2. The CONTRACTOR’S mailing address, telephone number and FAX number for
correspondence, reports, and other matters relative to this contract are:

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Contractor Representative
Contractor
Address
City, St. xxxxx-xxxx
Telephone: (xxx) xxx-xxxx Ext xxx
Fax: (xxx) xxx-xxxx

B. COST

The total costs of the AGREEMENT shall not exceed $_________.00 without a written
amendment, agreed to and executed by both parties, as provided for in Para 1-7 below. Funding
for this AGREEMENT is provided under Public Law 104-193.

PARA #1-4 NONDISCRIMINATION BY CONTRACTORS:

A. NONDISCRIMINATION IN EMPLOYMENT PRACTICES: The CONTRACTOR agrees to


comply with federal and state laws, rules and regulations, and the DEPARTMENT’S policy
relative to nondiscrimination in employment practices because of political affiliation, religion,
race, color, sex, handicap, age, or national origin. Nondiscrimination in employment practices is
applicable to employees, applicants for employment, promotions, demotions, dismissal and other
elements affecting employment/employees.

B. NONDISCRIMINATION IN PARTICIPANT/PARTICIPANT SERVICE PRACTICES: The


CONTRACTOR agrees to comply with federal and state laws, rules and regulations, and the
DEPARTMENT’S policy relative to nondiscrimination in participant and participant services
practices because of political affiliation, religion, race, color, sex, handicap, age, or national
origin. Neither shall any individual be excluded from participation in, denied the benefits of, or
otherwise be subjected to discrimination under any program or activity conducted or supported by
the DEPARTMENT.

C. COMPLIANCE WITH APPLICABLE PROVISIONS OF THE AMERICANS WITH


DISABILITIES ACT: The CONTRACTOR agrees to comply with all applicable provisions of
the Americans with Disabilities Act (ADA) and any relevant federal and state laws, rules and
regulations regarding employment practices toward individuals with disabilities and the
availability/accessibility of programs, activities, or services for clients with disabilities.

PARA #1-5 CONFIDENTIALITY OF INFORMATION:

A. The CONTRACTOR acknowledges that the Georgia Open Records Act (O.C.G.A. 50-18-70 et
seq.) provides at 50-18-70(b) that “public records” of an agency shall be open for inspection by
citizens of the state of Georgia, and provides at 50-18-70(a) that “Records received or maintained
by a private person, firm, corporation, or other private entity in the performance of a service or
function for or on behalf of an agency, a public agency, or a public office shall be subject to
disclosure to the same extent that such records world be subject to disclosure if received or
maintained by such agency, public agency or public office.” The CONTRACTOR acknowledges
further that the Open Records Act also contains an exception to the general law cited above
requiring public disclosure of public records, which exception provides that public records of an
agency that are prohibited or specifically exempted from being open to inspection by the general
public by order of a court of this state or by law shall not be open to inspection by the general
public (O.C.G.A. 50-18-70(b)). The CONTRACTOR acknowledges that the term “public
record” is defined in the Open Records Act at 50-18-70(a) to mean and shall mean all documents,
papers, letters, maps, books, tapes, photographs, computer based or generated information, or

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similar material prepared and maintained or received in the course of the operation of a public
office or agency. The CONTRACTOR acknowledges further that certain DEPARTMENT
records and parts of records, including wage and other information provided by the
DEPARTMENT under the terms of this agreement are also protected from public disclosure and
regulated in their disclosure by the Employment Security Law at O.C.G.A. 34-8-123 et seq.,
specifically Code Section 34-8-121(a), which provides that any information or records concerning
an individual or employing unit obtained by the DEPARTMENT pursuant to administration of
the Employment Security Law or other federally funded programs for which the DEPARTMENT
has responsibility shall be private and confidential except as otherwise provided in O.C.G.A. 34-8-
120 et seq. or by regulation. The CONTRACTOR acknowledges and agrees that the exception to
the Open Records Act rule requiring public access to information, provided at 50-18-70(b), is
directly applicable to wage and other information and records provided by the DEPARTMENT
under the terms of this agreement and, thus, wage and other confidential information and records
supplied by the DEPARTMENT to the CONTRACTOR shall not be released to or shared with
any person except in strict compliance with the provisions of O.C.G.A. 34-8-120 et seq.. The
CONTRACTOR acknowledges that knowing and willful noncompliance with the disclosure
requirements of the Georgia Open Records Act is a crime under the provisions of O.C.G.A. 50-18-
74 unless the information is exempt from public disclosure as provided at 50-18-70(b); similarly,
willful and unauthorized release of exempt DEPARTMENT information is a crime under the
provisions of O.C.G.A. 34-8-125(f). The CONTRACTOR agrees to protect private and
confidential records that are exempted from being open to public inspection in compliance with
both the Georgia Open Records Act and the Employment Security Law at O.C.G.A. 34-8-120 et
seq.

B. The CONTRACTOR agrees to abide by all state and federal laws, rules and regulations, and to
respect the confidentiality of both an individual and employer’s records. The CONTRACTOR
further agrees not to divulge any information concerning any individual or employer to any
unauthorized person without the informed written consent of the individual employee, participant
or employing unit.

C. The CONTRACTOR agrees that all personnel who have access to DEPARTMENT data, files,
documents, records, reports or computer printouts shall be advised of the private and confidential
nature of the information, the safeguards required to protect the information, and applicable civil
and criminal penalties for non-compliance; [The willful misuse or unauthorized use or release of
DEPARTMENT information by any government agency to which access is permitted constitutes
a misdemeanor under state law under provisions of O.C.G.A. 34-8-125]. The CONTRACTOR
assures that the information will be used only for the official purpose for which the records are
obtained.

D. The CONTRACTOR further agrees that the information shall be stored in a place physically
secure from access by unauthorized personnel. Disposal of written private and confidential
DEPARTMENT information shall be by shredding. Should a shredder not be available,
DEPARTMENT information will be hand-shredded to the degree necessary to destroy its
readability.

E. The CONTRACTOR agrees that the information shall be used only to the extent necessary to
carry out the provisions as specified in this AGREEMENT and not used for any purposes not
specifically authorized by this AGREEMENT.

PARA #1-6 CONFLICT OF INTEREST:

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The CONTRACTOR and the DEPARTMENT certify that the provisions of the Official Code of Georgia
Annotated, Section 45-10-20 through 45-10-28, as amended, which prohibit and regulate certain
transactions between certain state officials or employees and the State of Georgia, have not been violated
and will not be violated in any respect.

PARA #1-7 CONTRACT MODIFICATION/ALTERATION:

A. No modification or alteration of this agreement will be valid or effective unless such modification
is made in writing and signed by both parties and affixed to this contract as an amendment
indicating the original contracting parties and the original effective date of the contract and the
paragraph(s) being modified or superseded, except as stated in subparagraph B immediately
below.

B. In the event that either of the sources or reimbursement for services under this contract
(appropriations from the Congress of the United States of America, or the General Assembly of
the State of Georgia) are reduced during the term of this contract, the DEPARTMENT has the
absolute right to make financial and other adjustments to this contract and to notify the
CONTRACTOR accordingly. Such adjustment(s) may require a contract amendment including,
but not limited to, a termination of the contract. The certification by the Commissioner of the
DEPARTMENT of the occurrence of either of the reductions stated above shall be conclusive.

PARA #1-8 TERMINATION; DEPARTMENT’S RIGHT TO SUSPEND CONTRACT:

A. Due to non-availability of funds. Notwithstanding any other provision of this contract, in the
event that either of the sources of reimbursement for services under this contract (appropriations
from the Congress of the United States of America or the General Assembly of the State of
Georgia) no longer exist or in the event the sum of all obligations of the DEPARTMENT
incurred under this and all other contracts entered into for this program exceeds the balance of
such contract sources, then this contract shall immediately terminate without further obligation of
the DEPARTMENT as of that moment. The certification by the Commissioner of the
DEPARTMENT of the occurrence of either of the events stated above shall be conclusive.

B. Due to default or for cause. This contract may be terminated for cause, in whole or in part, at any
time by the DEPARTMENT for failure of the CONTRACTOR to perform any of the provisions
hereof. Should the DEPARTMENT exercise its right to terminate this contract under the
provisions of this paragraph, the termination shall be accomplished in writing and specify the
reason and termination date. The CONTRACTOR will be required to submit the final contract
expenditure report not later than 45 days after the effective date of written notice of termination.
Upon termination of this contract, the CONTRACTOR shall not incur any new obligations after
the effective date of the termination and shall cancel as many outstanding obligations as possible.
The above remedies are in addition to any other remedies provided by law or the terms of this
contract.

C. For Convenience. This contract may be cancelled or terminated by either of the parties without
cause; however, the party seeking to terminate or cancel this contract must give written notice of
its intention to do so to the other party at least thirty 30 days prior to the effective date of
cancellation or termination.

PARA #1-9 ACCESS TO RECORDS, RECORDS RETENTION AND INVESTIGATION:

A. The state and federal government and the DEPARTMENT shall have access to any pertinent
books, documents, papers, and records of the CONTRACTOR for the purpose of making audit

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examinations, excerpts, and transcripts. CONTRACTOR record retention requirements are five
years from submission of final expenditure report. If any litigation, claim, or audit is started
before the expiration of the five-year period, the records shall be retained until all litigations,
claims, or audit findings involving the records have been resolved.

B. The CONTRACTOR agrees that the Commissioner’s designee has full authority to investigate
any allegation of misconduct in performance of duties arising from the contract made against an
employee of the CONTRACTOR. The CONTRACTOR agrees to cooperate fully in such
investigations by providing the DEPARTMENT full access to its records and by allowing its
employees to be interviewed during such investigations.

PARA #1-10 HOLD HARMLESS CLAUSE:

The CONTRACTOR agrees to hold harmless the DEPARTMENT and its employees for any claim
growing out of any action performed by the CONTRACTOR, its agents or employees under any provision
of this contract.

PARA #1-11 CONSULTANT/STUDY CONTRACT:

A. The CONTRACTOR agrees not to release, without written approval by the DEPARTMENT,
any information, findings, research, reports, recommendations, or other material developed or
utilized during or as a result of this contract except as otherwise provided in this contract.

B. The CONTRACTOR further agrees that any research, study, review, or analysis of the clients
served under this contract by any outside individual or organization must be reviewed and
approved by the DEPARTMENT. The research must be reviewed and approved in writing by the
DEPARTMENT.

PARA #1-12 INTANGIBLE PROPERTY, INVENTIONS, PATENTS AND COPYRIGHTS:

A. Inventions and patents. The CONTRACTOR agrees if patentable items, patent rights, processes,
or inventions are produced in the course of work supported and funded by this contract, to report
such facts in writing promptly and fully to the DEPARTMENT. The DEPARTMENT shall
determine whether protection of the invention or discovery shall be sought. The DEPARTMENT
will also determine how the rights to the invention or discovery, including rights under any patent
issued thereon, shall be allocated and administered in order to protect the public interest consistent
with Government Patent Policy.

B. Copyrights. Except as otherwise provided in the terms and conditions of this contract, the author
or the DEPARTMENT is free to copyright any books, publications, or other copyrightable
materials developed in the course of, or under this contract. Should any copyright materials be
produced as a result of this contract, the federal agency and the DEPARTMENT shall reserve a
royalty-free nonexclusive and irrevocable right to reproduce, modify, publish, or otherwise use
and to authorize other to use the work for government and departmental purposes.

PARA #1-13 MISCELLANEOUS PROVISIONS

A. COVENANT AGAINST CONTINGENT FEES

As an inducement to the DEPARTMENT to enter into this AGREEMENT, the


CONTRACTOR warrants that no person or selling agency has been employed or retained to
solicit or secure this AGREEMENT based upon an agreement or understanding for a

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Revised 2/17/05
commission, percentage, brokerage, or contingent fee. Breach or violation of this warranty shall
constitute ground for immediate termination of this AGREEMENT. Liquidated damages for
such breach are established as an amount equal to all funds previously paid to the
CONTRACTOR under this AGREEMENT.

B. LAWS APPLICABLE

The CONTRACTOR will comply with all applicable federal, state and local laws, rules and
regulations which deal with or relate to the employment of persons who perform work under this
AGREEMENT. The CONTRACTOR agrees to maintain any required city, county, or state
business licenses or any other special licenses required prior to and during the performance of this
contract. This AGREEMENT is executed and shall be controlled by the laws of the State of
Georgia, without application of conflicts of law principles.

C. DEBARMENT/SUSPENSION CERTIFICATION

The CONTRACTOR warrants that neither it nor its principals are presently debarred, suspended,
proposed for debarment, declared ineligible, or voluntarily excluded from participation in this
AGREEMENT by any federal department or state department list of non-compliant contractors.
Breach or violation of this warranty shall constitute grounds for immediate termination of this
AGREEMENT.

D. CERTIFICATION REGARDING LOBBYING

CERTIFICATION FOR CONTRACTS, GRANTS, LOANS, AND COOPERATIVE


AGREEMENTS

The CONTRACTOR certifies, to the best of his or her knowledge and belief, that:

1. No federal appropriated funds have been paid or will be paid, by or on behalf of the
undersigned, to any person for influencing or attempting to influence an officer or employee
of an agency, a Member of Congress, an officer or employee of Congress, or an employee of
a Member of Congress in connection with the awarding of any Federal contract, the making
of any Federal grant, the making of any federal loan, the entering into of any cooperative
agreement, and the extension, continuation, renewal, amendment, or modification of any
Federal contract, grant, loan, or cooperative agreement.

2. If any funds other than Federal appropriated funds have been paid or will be paid to any
person for influencing or attempting to influence an officer or employee of any agency, a
Member of Congress, an officer or employee of Congress, or an employee of a Member of
Congress in connection with this Federal contract, grant, loan, or cooperative agreement, the
undersigned shall complete and submit Standard Form-LLL, “Disclosure Form to Report
Lobbying,” in accordance with its instructions.

3. The undersigned shall require that the language of this certification be included in the award
documents for all sub-awards at all tiers (including subcontracts, sub-grants, and contracts
under grants, loans, and cooperative agreements) and that all sub-recipients shall certify and
disclose accordingly.

This certification is a material representation of fact upon which reliance was placed when
this transaction was made or entered into. Submission of this certification is a prerequisite for
making or entering into this transaction imposed by section 1352, title 31, U.S. Code. Any

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person who fails to file the required certification shall be subject to a civil penalty of not less than
$10,000 and not more than $100,000 for each such failure.

E. FORCE MAJEURE

Each party will be excused from performance under this contract to the extend that it is prevented
from performing, in whole or in substantial part, due to delays caused by an act of God, civil
disturbance, civil or military authority, war, court order, acts of public enemy, and such
nonperformance will not be default under this contract nor a basis for termination for cause.
Nothing in this paragraph shall be deemed to relieve the CONTRACTOR from its liability for
work performed by any subcontractor. If the services to be provided to the DEPARTMENT are
interrupted by a force majeure event, the DEPARTMENT will be entitled to an equitable
adjustment to the fees and other payments due under this contract.

SECTION II:

PARA #2-1 DEPARTMENT PAYMENT OF CONTRACTOR:

The DEPARTMENT will make payments to the CONTRACTOR based upon reimbursement for
approved invoiced expenses. Total contract reimbursement for expenses shall not exceed the total cost of
this AGREEMENT.

PARA #2-2 INVOICING

A. The CONTRACTOR will provide the DEPARTMENT with monthly invoices, example shown
as Exhibit C. Invoices should be directed to the Project Manager, Ms. Linda T. Johnson, Assistant
Commissioner, Georgia Department of Labor, 148 Andrew Young International Boulevard, Suite
650, Atlanta, Ga. 30303-1751.

B. Due to fiscal requirements of the funding source, the Georgia Department of Human Resources
(DHR), the DEPARTMENT (Georgia Department of Labor) cannot guarantee payment for
invoices received more than 90 days after the benchmarks are earned or expenses are incurred.

C. Unless communicated by the DEPARTMENT to the CONTRACTOR in writing, the


DEPARTMENT must receive the final invoice under this Agreement no later than 10 working
days after the ending date specified in PARA #1-2 of this Agreement. If the contract terminates
prior to the ending date specified in PARA #1-2, the DEPARTMENT must receive the final
invoice under this Agreement no later than 45 calendar days after the termination date, or by no
later than 10 working days after the ending date specified in PARA #1-2 of this Agreement,
whichever is sooner. Due to the fiscal requirements of the funding source Georgia Department of
Human Resources (DHR) the DEPARTMENT (Georgia Department of Labor) cannot guarantee
payment for invoices received 45 days after the contract termination and/or ten (10) working days
after the end date specified in PARA #1-2 of this Agreement.

D. If the contract terminates prior to the end date specified in PARA #1-2 of this Agreement, the
DEPARTMENT will prorate the benchmarks accordingly.

E. Unless specific documentation is required for verification under Exhibit E, the CONTRACTOR
will receive payment based on certification of benchmark attainment. Such certification must be
provided by a management representative of the CONTRACTOR. DEPARTMENT staff will
conduct periodic reviews to ensure quality assurance and compliance with the contract. The
DEPARTMENT reserves the right to request additional documentation, beyond that specified in

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Exhibit E, if onsite verification indicates discrepancies, as defined by the DEPARTMENT.
Payments made to the CONTRACTOR that are not earned or consistent with the contract will be
recouped by the DEPARTMENT immediately or no later than prior to the ending date of the
contract. Approved payments will be paid in accordance with the State of Georgia 30 day prompt
payment mandate.

PARA #2-3 CONTRACT BUDGET:

A. The CONTRACTOR has provided a budget that is attached to this contract and is made a part of
this contract.

B. The CONTRACTOR agrees that the DEPARTMENT will be provided a cost allocation plan as
part of the budget should the CONTRACTOR provide any service other than those specified in
this contract.

SECTION III:

PARA #3-1 CONTRACT COMPLIANCE WITH STATE AND FEDERAL LAWS, RULES,
REGULATIONS AND STANDARDS:

The CONTRACTOR agrees that all work done as part of this contract will comply fully with all
administrative and other requirements established by applicable federal and state laws, rules and
regulations, and assumes responsibility for full compliance with all such laws, rules, and regulations, and
agrees to fully reimburse the DEPARTMENT for any loss of funds or resources resulting from non-
compliance by the CONTRACTOR, its staff, agents, or subcontractor as revealed in any subsequent
audits. The CONTRACTOR understands that the following items specifically apply to this contract, but
do not exclude any other applicable federal or state laws or requirements.

A. As used in this contract, the word CONTRACTOR is synonymous with the word Subgrantee as
used in the Code of Federal Regulations.

B. Advance federal agency approval of cost:

It is agreed that it shall be the responsibility of the CONTRACTOR to request in writing, from
the DEPARTMENT, approval of expenditures which require advance federal agency approval. It
shall be the responsibility of the DEPARTMENT to acquire written federal agency approval of
these requests for advance approval received from the CONTRACTOR and to notify the
CONTRACTOR in writing of the approval. Expenditures requiring advance federal agency
approval may not be made by the CONTRACTOR prior to receipt of Departmental written
notification that federal agency approval has been granted. DEPARTMENT contract budget
approval does not constitute previous federal agency and/or DEPARTMENT approval of costs
requiring advance federal/state agency approval.

C. The federal cost principles for determining allowable costs for this contract are OMB Circular
A-122 for contracts with nonprofit organizations.

D. Fair Labor Standards Act of 1935, as amended.

E. 45 CFR Part 74.

F. OMB Circular A-87 for contracts with state and local governments.

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G. Temporary Assistance for Needy Families (TANF), Personal Responsibility and Work
Opportunity Reconciliation Act of 1996, PL 104-193.

H. Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, August 21,
1996. (HIPPA)

PARA #3-2 AUDITS, NONPROFIT ORGANIZATIONS:

Nonprofit Organizations CONTRACTORS that expend $500,000 or more in federal funds during their
fiscal year agree to have a single entity-wide audit conducted for the year in accordance with the provisions
of the Single Audit Act Amendments of 1996 (Public law 104-156) and their implementing regulation
OMB Circular A-133 entitled, “Audits of States, Local Governments, and Nonprofit Organizations.”

Nonprofit Organization CONTRACTORS expending $100,000 or more in state funds during their fiscal
year agree to have an entity-wide audit conducted for that year in accordance with Generally Accepted
Auditing Standards.

Nonprofit Organization CONTRACTORS expending less than $100,000 in state funds during their fiscal
year agree to prepare unaudited entity-wide financial statements for that year. Assertions concerning the
basis of financial statement preparation must be made by the president or other corporate official.

Nonprofit Organization CONTRACTORS further agree to submit the required audit or financial
statements in the quantities set forth below, within 180 days after the close of the Nonprofit Organizations
fiscal year; and include in the reporting package a “Schedule of State Awards Expended”, per Senate Bill
474, Section 50-20-2, Paragraph (6).

Two (2) copies to: One (1) copy to:


Georgia Department of Labor Georgia Department of Audits
Grants and Contracts Administration Professional Practice Division – Suite 114
Suite 472 254 Washington Street, S.W.
148 Andrew Young International Blvd, N.E. Atlanta, Georgia 30334-8400
Atlanta, Georgia 30303-1751

The Nonprofit Organization CONTRACTOR understands that according to the provisions of Title 50,
Chapter 20, Sections 4 and 6 of the Official Code of Georgia, failure to comply with the above audit and
financial reporting requirements could be cause for Georgia Department of Labor to suspend payments, to
terminate this contract, to require a refund of all monies received under this contract and to prohibit the
Nonprofit Organization from receiving funds from any state organization for a period of twelve (12)
months from the date of notification by the Georgia Department of Labor or the Georgia Department of
Audits.

SECTION IV:

PARA #4-1 CONTRACT EXHIBIT INCLUSION:


This contract includes exhibits as listed below, which are hereto attached:
Exhibit A Contract Signatory Page
Exhibit B Non-Profit Certification Page (If applicable)
Exhibit C Invoice
Exhibit D Works and Services
Exhibit E Intensive Services Budget
Exhibit F Carryover Report
Exhibit G GoodWorks Invoice Checklist

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Attachment B

GoodWorks! Intensive Services


Draft Work and Services
County

Project Narrative

GoodWorks! provides Intensive Services for TANF customers with Identified Challenges referred by
the local office of the Department of Family and Children Services. Services are integrated into
existing community delivery models to enhance effectiveness and efficiency: positive holistic,
neighborhood-based services will consistently convey a message of family opportunity, career
development and life success. Contractor will provide Personal Advisors and Job Coaches to be
members of service coordination teams which includes staff from the local DFCS office, the local WIA
administrator, the local Career Center of the Georgia Department of Labor (GDOL), GDOL-
Vocational Rehabilitation Program (VR) and other partner/provider agencies. Realizing that targeted
customers are endeavoring to overcome multiple identified and yet-to-be identified personal and
environmental barriers, assessment of need and evaluation of success is ongoing during the service
period. Service delivery is customized and flexible with an adaptable plan that changes as new
information is discovered.

1. Recruitment and Referral


Customers with identified challenges will be referred by the local DFCS office for
GoodWorks! Intensive Services. Names, addresses, applicable phone numbers, number of
months on TANF, current activities, potential or existing extension reasons, and other relevant
data are provided by DFCS to GDOL-GoodWorks! using the on-line referral system on the
Georgia Workforce System (GWS). Through a staffing with partner agencies, customers with
identified challenges who are willing and available to participate in work activities will be
referred to Contractor for Intensive Services. Through the GoodWorks! agreement between
GDOL and the Georgia Department of Human Resources, DFCS will provide support
services including child care, transportation and any other assistance allowable under Federal,
State and local rules. Issues that could prevent the customer from regular attendance in work
activities must be addressed prior to enrollment by local partnerships (Contractor, in
cooperation with the partner agencies). Overall procedures for referral have been established
by GDOL and DFCS in the GoodWorks! Guidelines which have been distributed to all local
areas. Contractor, along with area partners, will develop local procedures to ensure that
individuals referred for Intensive Services are ready and available for work activities. These
local procedures will provide for the screening of substance abuse issues, outstanding
warrants, pending SSI issues, documentation for completion of the Federal I-9 form and other
activities to be performed by Contractor and partner agencies to ensure that customer
availability is addressed.

Contractor will employ Personal Advisors and other staff to work with area partners to
conduct recruitment activities as needed which may include, but are not limited to; home
visits, outreach to organizations in the community that may also serve the targeted customers,
and open house/orientation events for the customers and their families.

2. Intake and Enrollment into GoodWorks! Intensive Services Activities


Intake will occur following GDOL-GoodWorks procedures, as established in the GoodWorks!
Guidelines. Contractor will ensure that enrollment information is entered into the GWS for
all customers referred and selected for GoodWorks! Intensive Services. Customers found to
be in need of substance abuse treatment will be referred to the local substance abuse provider,
if known by the referring agency.

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1st Step Benchmark Upon the completion of recruitment, intake and enrollment, the customer
is enrolled and begins GoodWorks! Intensive Services (defined as three days of hands-on
work in Work Evaluation or documented referral to the Substance Abuse treatment provider).

3. Work Evaluation
Work Evaluation consists of short-term, hands-on activities, review of assessment data
(collected by GDOL-Vocational Rehabilitation, Technical Colleges, the WIA Administrator,
and others), review of the individual’s family circumstances, past work history and education,
completion of a Work Evaluation report, and development of a Career Action Plan (CAP).
Contractor will provide Work Evaluation by establishing the work activities component and
by coordinating with partner organizations, and documenting these activities. Hands-on work
activities are modeled after the “sheltered work” design and will primarily occur at worksites
identified through-out the community.

Work Evaluation activities will take place for forty hours per week for a total of one to four
weeks, based on the needs of the customers. Customers participate in hands-on work
activities (work experience) for up to 20 hours per week. To comply with FLSA
requirements, hours of participation in work experience in work evaluation shall not exceed
the maximum hours allowed based on the customer’s TANF and Food Stamps grant. This
information will be provided by DFCS when the customer is referred for Intensive Services.

Customers will also engage in vocational enrichment activities (Job Readiness, Life Skills,
GED Preparation) for an additional 20 hours per week. These activities may be conducted
directly by the Contractor or with another partner agency (community agency, technical
college, etc.)

Basic work habits will be assessed and documented daily by Contractor staff and site
supervisors who have been trained by Contractor staff. Contractor staff will review the data
with the customer; the data will be utilized to customize Vocational and Work Evaluation
with the individual customer

The Contractor is responsible for completing attendance records and providing verification of
hours within time frames set by DFCS. The Contractor will provide local DFCS with timely
notification of absences.

At the conclusion of Work Evaluation, Contractor staff will complete the GoodWorks!
Intensive Services Work Evaluation report which will be used in conjunction with pre-
existing assessment data and a review of the customer’s family circumstances, past work
history and education, as the basis for an individualized Career Action Plan which will be
developed by Contractor and partner staff with input from the customer. The plan will
include a financial plan addressing effects of earnings on benefits and identifying means of
“filling gaps”. Issues addressed in the Career Action and Financial Plans include, but are not
limited to, Food Stamps, Medicaid, housing assistance, transportation assistance, and child
care assistance. The value of working relative to TANF benefits is established and reiterated
throughout the GoodWorks! service process.

Contractor Personal Advisors shall also begin Intensive Case Management services upon
enrollment and initiation of Work Evaluation. This consists of one-on-one case management
services by the Personal Advisor to identify and address issues that may keep a customer from
obtaining or maintaining employment. Personal Advisors will have a consistent presence at
the work-sites where work activities for Work Evaluation and Work Adjustment will occur.
Personal Advisors will be on-call to the customer 7 days per week, 24 hours a day. Caseloads
during Intensive Case Management services will average between 15-25 customers per
Personal Advisor, with a maximum of 25.

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Resources may be identified by Contractor or other partner staff which are necessary for the
successful completion of training, job placement, job retention, or career development. To the
extent possible, services and resources are leveraged via community providers at no expense
to this contract. Support services will also be provided using TANF and/or WIA funds (if
available) or other available resources. Up to $100 per customer is available under this
Agreement to purchase items for a “Work Tool Kit”. Items needed to assist the customer in
the workplace, such as alarm clocks, watches, uniforms, etc., may be purchased by the
Contractor and given to the customer with funds from this Agreement.

Work Evaluation Benchmark: Upon the completion of the Work Evaluation Report and
development of a Career Action Plan, work evaluation is completed .

4. Work Adjustment
Phase 1
Contractor shall provide Work Adjustment, Phase 1 activities for a total of 40 hours per week
for two months. Work Adjustment combines work experience with classroom activities.

Hands-on work experience activities for at least 32 hours per week will occur at Contractor or
community-based work-sites based on the needs of the customer. Contractor Job Coaches, in
cooperation with site supervisors, will supervise the work activities. Contractor, work
adjustment site, and partner organization staff model appropriate work behaviors and assist
customers in “catching” work ethic and specific skills. Assessment of behavior relative to
competitive job market standards will be conducted and documented daily by Contractor staff
and site supervisors to facilitate rapid identification of barriers, intensification of issues, and
potential solutions and necessary / Career Action Plan modifications.

Customers will be paid $5.15 per hour for hours worked that exceed the maximum hours
permitted to work beyond their FLSA calculation (based on the TANF and Food Stamp
grants). Contractor staff shall be responsible for documenting time under the work activity,
and forwarding this information to the WIA entity who is responsible for payment of wages
during work activities through funding from the Georgia Department of Human Resources.

The Customer also engages in vocational enrichment activities for an additional 8 hours per
week. These activities focus on workplace and life skills necessary to obtain and maintain a
job and advance in the labor market. Topics include instruction in relevant topics and daily
debrief of appropriate, inappropriate, and career-advancing behaviors that occurred in the
classroom and during hands-on work experience.

Contractor Job Coaches will address job-specific issues as they relate directly to the job
assignment and assigned work-site. The Personal Advisor will continue to provide Intensive
Case Management Services to customers throughout Work Adjustment activities to address
customer-specific issues relating to his/her living situation which could affect their ability to
obtain and maintain employment. The Personal Advisor will also ensure that customers have
all resources and support services needed to participate in Work Adjustment activities.

Near the end of the second month of Work Adjustment, Phase 1, a staffing with DFCS and
GDOL staff will occur to determine if the customer is ready for placement activities or in
need additional assistance and continue with Work Adjustment, Phase 2.

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Phase 2:
The purpose of Work Adjustment, Phase 2 is to continue assistance to customers in need of
additional work training. The customer participates for a total of 40 hours per week for an
additional three months.

Customers continue to work for 32 hours per week, and will be paid $5.15 per hour for hours
worked that exceed the maximum hours permitted to work beyond their FLSA calculation
(based on the TANF and Food Stamp grants). The customer also continues to participate in
vocational enrichment activities for an additional eight hours per week.

Customers may not participate in GoodWorks Intensive Services work activities (both work
evaluation and work adjustment phase 1 and phase 2) for more than a total of 6 months.

Phase I and Phase II Work Adjustment Benchmarks: Contractor Job Coaches will be
assigned to all customers in Work Adjustment activities. The Job Coach will teach the
customer work readiness and evaluate the customer’s on-the-job performance. Contractor
Personal Advisors will also provide Intensive Case Management services to customers
enrolled in Work Adjustment activities.

5. Additional Subsidized Work Activities


After the staffing with the customer and the support team, it may be determined that some
customers who have demonstrated work adjustment competencies are not ready for
unsubsidized employment. Customers who are not ready for unsubsidized employment may
move from Work Adjustment Activities to Subsidized Employment (Grant Diversion). The
customer is placed in a full-time employment position (32-40 hours per week). The employer
hires the customer and pays the customer entry level wages for that position. The TANF
check is diverted to the employer from 3-6 months to off-set the cost of training.

6. Job Readiness, Job Placement and Job Coaching


Contractor will be responsible for the placement of customers enrolled under this Agreement
into unsubsidized employment. Contractor will coordinate placement activities with the
partner agencies to avoid duplication and maximize outcomes. Customers who are ready for
placement into unsubsidized employment will be referred by Contractor to the GDOL pre-
employment workshop for activities such as completing job applications, resume writing, and
interviewing skills.

If deemed necessary by a staffing of the partner agencies, individualized intensive Job


Coaching will be provided by Contractor staff to address specific customer issues or fears.
Job Coaching is a service to both job seeking and business customers and in most instances
will consist of the following five activities: job interviewing skills, job preparation, job
readiness, job orientation, and job performance evaluation. Documentation will include the
specific issues to be addressed, and the efforts by Contractor to resolve these issues.

The Contractor Personal Advisor shall work with the customer, Job Coach and other
members of the customer support team to identify suitable employment opportunities in
accordance with the individualized Career Action Plan. The Personal Advisor and Job Coach,
shall lead the team (the team includes staff from other partner agencies) to help place the
customer into unsubsidized employment. The Job Coach shall be the liaison between the
employer and new employee and maintain contact at the job site until the placement is

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stabilized as determined by the customer, the employer, and the Personal Advisor. The Job
Coach will address job-specific issues that are related to the customer’s job duties.

7. Post-Employment Training
As a supplement to work activities or direct job placement, the Career Action Plan, developed
by the customer and support teams, may include, GED/ESL/literacy or specific skills training
to facilitate skills development occupational training. This training is provided using funds
from sources such as WIA funds (if available), the DHR/DTAE agreement, PELL grants,
HOPE scholarship, etc. The Personal Advisor shall assist the customer in identifying and
accessing these resources.

8. Job Retention, Support and Follow-Up


Contractor will be responsible for Job Retention, Support and Follow-Up for all customers
enrolled under this Agreement. Upon stabilization of first job placement and cessation of job
coaching, the retention and support phase begins. Case Management services will decrease in
intensity. Contractor staff will continue to provide Core Case Management services. The
Contractor staff shall ensure that a transition plan will be developed to gradually move the
customer to self-sufficiency. Contractor shall provide retention and follow-up activities
which minimally includes on-site visits (to either the work-site or home) by Contractor staff
for up to six months. Contractor staff and the GDOL Career Advisor will remain available
for customer-initiated support, information, resource brokering, and career development
activities throughout the retention, support, and follow-up phases.

Customers who remain employed for at least 30 days will receive a gift certificate to purchase
work related items. Items to be purchased with the gift certificate must be approved by
Contractor staff authorized to make such decisions.

As part of the job retention activities, Contractor shall develop a GoodWorks! support group
of former GoodWorks! customers who are employed graduates and their families. Contractor
staff will coordinate monthly events to maximize participation and opportunity to identify
exacerbation of old barriers or emerging barriers to financial self-sufficiency. Career
development opportunities are marketed, and success is celebrated.

9. Evaluation
Evaluation of the GoodWorks! project is an on-going process, which occurs as follows:

• CONTRACTOR must submit the GoodWorks! Intensive Services Monthly Participant


Report, to GDOL by no later than the 25th of each month. This report is attached as
Exhibit F. GDOL reserves the right to modify this report without amending this
Agreement.
• Processing of payment requests to ensure that quality services are being provided and
performance goals are met.
• Partnership Leadership group meetings to review progress at a frequency that facilitates
communication and planning.
• Periodic review of GWS to ensure proper and timely recording of activities and
outcomes.

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B. Job Descriptions

Job descriptions for all positions staffed under this agreement are on file at the GDOL-Central
Office.

C. Performance Goals

The following is a list of the performance goals to be reached by Contractor for this agreement:

Total customers referred after 10/1/04 ____ customers


Percent of Customers to be Placed into Unsubsidized Employment by
9/30/05 - 15%

Performance will be evaluated through the GWS.

Job Placement and Job Coaching Benchmark: CONTRACTOR has met the Job Placement and
Coaching benchmark once the customer obtains full-time (at least 32 hours per week)
unsubsidized employment, and works for at least 30 calendar days.

Job Retention Benchmark: CONTRACTOR has met the Job Retention Benchmarks if the
customer remains in the workforce in full-time unsubsidized employment (at least 32 hours per
week) for intervals at 90 days and 6 months and is employed during each month.

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Attachment C

Proposed Benchmarks for Intensive Services Customers


`
Benchmark Definition
Enrollment ¾ GDOL Referral to Provider
into Work ¾ Customer begins 40 hour work evaluation activities (20 hours work experience
Evaluation and 20 hours vocational)
¾ Enrollment in GWS and assignment into Work Evaluation
Completion of ¾ Completion of Work Evaluation activities
Work ¾ Completion of Work Evaluation Report and Career Action Plan
Evaluation ¾ GWS indicates successful completion of work evaluation
Completion of ¾ Completion of Work Adjustment, Phase 1 activities (2 months)
Work ¾ Records of Attendance indicating active participation in work adjustment
Adjustment, ¾ Counseling and Job Coach case notes
Phase 1 ¾ GWS indicates customer has been active in work adjustment for 2 months.
Completion of ¾ Completion of Work Adjustment, Phase 2 activities
Work ¾ Records of Attendance indicating active participation in work adjustment
Adjustment, ¾ Counseling and Job Coach case notes
Phase 2 ¾ GWS indicates successful completion of work adjustment
30 Day ¾ Continuous employment – customer had maintained employment and is
Retention employed 30 calendar days after initial placement
¾ Completed placement verification form indicating employment at 30 days.
¾ 30 day retention information is entered into the GWS Employment Follow-up
Screen
90 Day ¾ Continuous employment – customer had maintained employment and is
Retention employed 90 calendar days after initial placement
¾ Completed placement verification form indicating employment at 90 days.
¾ 90 day retention information is entered into the GWS Employment Follow-up
Screen

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Revised 2/17/05
Attachment D

“Proposal Certification Letter and Cover Sheet”

Ms. Linda T. Johnson, Assistant Commssioner


Career Development Services
Georgia Department of Labor
148 Andrew Young International Blvd. NE, Suite 650
Atlanta, Georgia 30303

Dear Ms. Johnson:

We propose to furnish and deliver any and all of the deliverables and services as indicated in the attached
proposal for GoodWorks Intensive Services. We further agree to strictly abide by all the terms and
conditions contained in the attached, all of which are made part hereof. Any exceptions are noted in
writing and included in this proposal.

It is understood and agreed that we read GDOL’s specifications referenced in the solicitation and we certify
that this proposal is made in accordance with the provisions of such specifications. It is understood and
agreed that this proposal shall be valid (without change) and held open for a minimum of nine (9) months
starting from the date of submission.

I certify that this proposal is made without prior understanding, agreement or connection with any
corporation, firm or person submitting a proposal for the same material, supplies, equipment or services
and is in all respects fair and without collusion or fraud. I understand collusive bidding is in violation of
State and Federal Law and can result in fines, prison sentences and civil damage awards. I agree to abide
by all conditions of the proposal and certify that I am authorized to sign this proposal for the bidder. I
further certify that the provisions of the Official Code of Georgia Annotated Section 45-10-25 et. seq.
(requires disclosure if the bidder involves a State official or State employee) have not been violated and
will not be violated in any respect.

SIGNATURE OF LEGAL SIGNATORY FOR ORGANIZATION:

Signature

Date

Typed Name and Title of Legal Signatory for the Agency

NOTE: Please complete all required signature blocks. Failure to sign this form will render the proposal
invalid.

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Revised 2/17/05
Intensive Workforce Services

PROPOSAL COVER SHEET

LEGAL NAME OF ORGANIZATION:

ADDRESS:
Street City State Zip
Mailing Address (if different from above):

Legal Status of Organization (check one): Public Private For-Profit Private Non-Profit

Project Contact Person: Telephone #:

Fax: E-Mail:

Federal Tax Identification Number:

Number to be Served: Total Amount Requested: $

PROJECT GOALS Number Percent


Placed in Work Evaluation %

Placed in Work Adjustment, Phase 1 %

Placed in Work Adjustment, Phase 2 %

Placed in Unsubsidized Employment %

Retained in Employment for 30 days %

Retained in Employment for 90 days %

Retained in Employment for 6 months %

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Revised 2/17/05
Attachment E

BUDGET FORMS

EXPENSE ITEM TOTAL


A. B. C. AMOUNT
REQUESTED
1. Position/% of Time Charged Total Project (B. x C.)
(TOTAL) Salary/Period Salary/Period No. of Periods $
A. $
B. $
C. $
D. $
E. $
2. Personnel Benefits (TOTAL) $
Social Security $
Workmen’s Compensation $
Health $
Other (Specify) $
* ROUND ALL MONIES TO THE NEXT HIGHEST DOLLAR

29
Revised 2/17/05
EXPENSE ITEM A. TOTAL AMOUNT
REQUESTED
3. Travel (TOTAL) $
No. of Miles ___________ @ $._______/mile $
Meals/Lodging $
4. Training Materials & Supplies/Units (TOTAL) $
A. Item: $
B. Item: $
C. Item: $
D. Item: $
5. Office Supplies/Units: (TOTAL) $
A. Item: $
B. Item: $
C. Item: $
D. Item: $
6. Facilities/sq.ft/cost per sq.ft/no. of months (TOTAL) $
A. Classroom/Workshop Rent $
B. Office Rent $
C. Utilities $
D. Maintenance/Repairs $
7. Equipment Purchase/Lease/Units: per unit (TOTAL) $
A. Item: $
B. Item: $
C. Item: $
D. Item: $
9. Other expenses (TOTAL) $
A. Indirect Costs $
B. Audit $
C. Postage & Mail Service $
D. Telephone $ per month $
E. Other (Specify): $
F. Other (Specify): $
G. Other (Specify): $
H Other (Specify): $
GRAND TOTAL ITEMS 1. – 9.: $

* ROUND ALL MONIES TO THE NEXT HIGHEST DOLLAR.

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Revised 2/17/05
Attachment F

SMALL OR MINORITY BUSINESS FORM

Can your company be classified as a SMALL BUSINESS by the following definition?

™ Small Business – means an independently owned and operated entity that has either fewer than on
hundred (100) employees or less than one million dollars ($1,000,000) in gross receipts per year.
(State Statute 50-5-121)

YES, if yes, please check the following reason(s) that apply:

Less than 100 employees or

Less than $1,000,000 in gross annual receipts.

NO
______________________________________________________________________________________
________________________________________________________________

™ Minority Owned Business Enterprise

Can your company be classified as a MINORITY OWNED BUSINESS by the following definition?

™ Minority Owned Business – means a business that is owned or controlled by one or more
minority persons.

Please indicate below if your firm is owned or controlled and operated by one of the minorities listed.

African American % Asian American %

Hispanic / Latino % Pacific Islander %

Native American %

Are any of your suppliers Minority and/or small business enterprises? ___ ______________
_________________________________________________________________________

Ownership
American Citizen YES NO
__________________________________________________________________________

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Revised 2/17/05

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