MCAST Malta.
Management issues
Recognizing that certain employees may have personality disorders, (eg. histrionic, antisocial, paranoid, borderline, and narcissistic personality disorders) can be a first step to managing negative behavior at the workplace. Managers are responsible for maintaining the health of their work environment. Active, timely and appropriate interventions can minimize negative behavior that can become 'contagious'
(Lambrecht, 2010)
Shows of aggression/manipulation
Disregard and contempt for co-workers/subordinates
The personality disorders that give rise to psychotoxic relationships show up as deviations in one or more of the following:
(I) cognition: perception, thinking, interpretation of oneself, other people and events;
(ii) affective qualities: range, intensity, liability and appropriateness of emotional responses;
(iii) interpersonal functions; and (iv) impulsiveness.
Tend to use feelings, emotions and reactions against coworkers. They provoke others (Lambrecht, 2012)
There is a difference between personality traits and personality disorders. Personality disorders exist when there is a distinct pattern of excessive, inflexible and consistently self-destructive personality traits
Codependency (1)
Type 1. Self-sacrificing type. Creates victimization by selecting people who need nurturance to rescue. Compulsion to 'give'
Allcorn (1992)
Codependency (2)
Self-sacrificing type. The sacrifices he makes allows others to use him/her. Others are needed for self-esteem, making the person more dependent. This is a self-defeating strategy
Dominant type. Denies that he alienates others by abusive, critical or dominating behavior
Avoidant type. Denies that it is painful to be isolated and lonely
Allcorn (1992)
Generally, bullying is used to describe behaviour that is hostile, aggressive or passive aggressive, and that is based on direct or tacit threat; It is a power dynamic
Bullying is sometimes also attributed to organizations for instance if they fail to respect individuals adequately Victims: target status versus witness status
What is codependency?
Codependency is an outward manifestation of an inner disposition toward learned helplessness, derived from early childhood, that surfaces in interpersonal contexts that are or become psychotoxic at a given point in life.
It is thereby both an interpersonal disorder and an intra-psychic one
(Spiteri 2012)
Related to employee performance Related to lower overall quality of services rendered Related to absenteeism rate (it takes longer for services to be delivered)/employee retention
Related to higher incidence of stress related conditions and illnesses. Some are unable to re-enter the work-force Brings about spill-over effect at home and in other places
Conflicts are usually issue centred rather than person centered. Bullying are usually person centred rather than issue centered
Conflicts can be one-off incidents or isolated events. Bullying can also be one-off incidents or isolated events, however, it tends to present itself as a series of events, even if these events are seemingly unrelated to one another The difference seems to lie in one's perception of how entrenched is the imbalance of power
Conflicts are usually issue centered rather than person centered. Bullying are usually person centred rather than issue centered
Conflicts can be one-off incidents or isolated events. Bullying can also be one-off incidents or isolated events, however, it tends to present itself as a series of events, even if these events are seemingly unrelated to one another The difference seems to lie in one's perception of how entrenched is the imbalance of power
Consequences of bullying
1) Depression: some cases it is so severe that it leads to suicidal tendencies or behaviors and also to Post Traumatic Stress Disorder (PTSD) symptoms (Matthieson and Einarsen, 2004).
2) Sleep disorders, psychosomatic disorders, and diminished self-esteem have also resulted (Macintosh, 2005).
Research Design
4 clients from the Caritas (Employee Assistance Program) EAP program were the participants in this study. They had identified as victims in a (workplace) bullying process. They were offered interventions over a course of 6 sessions which were aimed at generating self-empowerment. They were each offered 6 sessions in total followed on by a 7th and final session for which they were invited to participate in a 45 minute long open-ended interview about their experience of bullying at the work-place. Flexible open-ended interviews were the measure used.
Family dynamics
Fear of abandonment
Focus on salesman. Shifts between jobs when the going gets rough Picks up a fight and then quits the job if he feels harassed
He has quit twelve jobs in this fashion in the past three years
Family dynamics
As a child, attachment to others was painful and difficult. Dominance and rejection of others was avoided by avoiding them altogether. Engulfment and fear are avoided by being on one's own. Hence association (paradox of fear and self-victimizing isolation).
Family dynamics
Alcoholic mother.
Unpredictable behavior at home.
Self-sacrificing/dominating
Dominating/dominating
Withdrawn/dominating
Self-sacrificing/withdrawn
Dominating/withdrawn
Withdrawn/withdrawn
Conclusions (2)
Cry to mama
References (1)
Adams, A. (1992) Bullying at work: how to confront and overcome it. London: Virago Press.
Allcorn, S. (1992) Codependency in the Workplace, a Guide for Employee Assistance and Human Resource Professionals. NY: Quorum Books.
Lambrecht, J.S. (2010) 'Managing the Personality Disordered Individual. Recognizing and Responding to Workplace Deviance'. Report presented to the Chair Academy.
References (2)
Leymann, H. (1990) 'Mobbing and Psychological Terror at Workplaces.' Violence and Victims, 5, 119126.
Leymann, H. (1996) 'The content and development of mobbing at work' European Journal of Work and Organisational Psychology 5(2), 165-184 MacIntosh, J. (2005) Experiences of workplace bullying in a rural area. Issues in Mental Health Nursing, 26(9), 893-910
References (3)
Matthiessen, S. and Einsaren, S. (2004) Psychiatric distress and symptoms of PTSD among victims of bullying at work. British Journal of Guidance and Counselling 32(3), 335-336.
Spiteri D. (2012) 'Codependency and bullying at school. How college students employed a philosophy for children approach to re-story their experiences'. Paper presented at the International Conference of the Austrian Centre of Philosophy for Children, 18-21 September, 2012.
References (4)
Unterberg, M. (2003). Personality Disorders in the Workplace: The underachieving, compliant employee. Business and Health (Oct 15th).