You are now chatting with Divya (16:24) Divya: Good evening !

Muni, Let me reconfirm your number 9382546796? (16:25) Muni: Yes.. (16:25) Divya: How may I assist you? (16:26) Muni: I want new connection with night usage @ monthly rental below Rs.500, postpaid (16:26) Divya: Sorry, That plan has been discontinued. (16:27) Muni: Any other plans regards night usage? (16:28) Muni: hello (16:28) Divya: Yes. (16:28) Muni: Any other? (16:29) Divya: I am sorry. All Time based plan has been discontinued. (16:29) Muni: Oh... ok Which is Basic Postpaid plan (16:30) Divya: The plan name is NCPLUSNEW_MyBestValue1GB. (16:31) Divya: The details of My best plan is as follows : Data Usage Billed amounts (Rs) Up to 1024 MB 250 Till 1536 MB Rs 1.2/MB Till 2048 MB Rs 0.6/MB After 2 GB (Speed throttled to 1x) (16:31) Divya: Under My best plan, you will be charged Rs 250/- + service tax till 1024 MB and post 1024 MB you will be charged Rs 1.2/MB till 1536 MB. (16:31) Divya: Once your usage exceeds 1536 MB you will be charged Rs 0.6/MB till 2048 MB. (16:31) Divya: Once your usage exceeds 2 GB, speed will be downgraded to 1x (speed upto 144 Kbps) but you will get unlimited usage without any extra charge. (16:32) Muni: Ok.. 1 gb not enough for me.. One Doubt (16:32) Muni: one doubt.. (16:32) Divya: Yes. (16:32) Divya: May I know your Internet Usage? (16:33) Muni: Above 8 or 10 gb (16:34) Divya: Okay. (16:35) Muni: What is the diffrent between Huawei EC168C & Huawei EC1262 (16:35) Divya: The plan name is NCPLUSGOLD. We have Broadband Gold unlimited plan, where you get 10 GB data usage per month with the speed upto 3.1 Mbps. Once you exceed your free usage of 10 GB your speed will be downgraded to 1x( speed upto 144 Kbps) , but you will get unlimited Internet without any extra charge. Once the next billing cycle starts you will be again credited with 10 GB data usage and your speed will also get restored. Roaming is free across India. The monthly rental of this plan is Rs 950/- (plus tax 12.36% on the total amount). (16:36) Muni: NO..no.. 1000 rupees more expenc (16:36) Muni: What is the diffrent between Huawei EC168C & Huawei EC1262 (16:36) Divya: This device has been discontinued. (16:37) Divya: *This devices has been discontinued. (16:37) Muni: ok this one? ZTE AC2737 & Huawei EC159 (16:38) Divya: You can check our plans from this link : http://www.rcom.co.in/Rcom/personal/internet/wireless_internet.html (16:39) Divya: We have the HuaweiEC159 is available. (16:40) Divya: Are you online? (16:40) Muni: Ok now i chat using my device Huawei EC1262.. its getting best fast for my usage ,, (16:40) Muni: same this device features i want in my new connection related devices (16:41) Muni: Which one is best in market? (16:43) Divya: All devices are equal. Maximum speed for Reliance Netconnect+ data card is up to 3.1 MBPS. (16:45) Muni: Ok.. oK.. 10 days before i upgrade my usage 3Gb to 5 Gb,, its converted or not.. (16:45) Divya: Are you online?

(16:45) Muni: yes.. (16:45) Muni: i upgrade my usage 3Gb to 5 Gb,, its converted or not.. (16:46) Muni: hi (16:47) Divya: Your new plan will activated on 18-08-2013. (16:47) Divya: Your current plan is Brdband3GBDY10GBNgt600. (16:47) Muni: Can i cancel it now (16:48) Muni: If its possible (16:49) Muni: Ms Divya: Are you online? (16:50) Divya: Yes. (16:50) Divya: Please be online. (16:51) Muni: I want to cancel this update ,, i need my old connection,, (16:51) Muni: BecoZ it has Night usage 10 Gb.. (16:53) Muni: Please keep my current plan is Brdband3GBDY10GBNgt600 (16:55) Muni: online. (16:58) Muni: madam (16:59) Divya: Yes. (16:59) Divya: Thank you for being online. (16:59) Divya: Sorry for the late response as the systems are running a little bit slow. (17:00) Muni: ya./ (17:00) Divya: I am taking the request for cancellation. (17:00) Muni: Please keep my current plan (17:01) Muni: How i confirm it..any mail . sms facility (17:01) Divya: I am taking down the request for cancellation of plan. (17:01) Divya: May I know the registered Email Id and contact number for confirmation? (17:01) Muni: Becoz 3 days left.. (17:02) Muni: Madam one Doubt (17:02) Divya: Yes. (17:02) Muni: My device has one Additional port,, What is that? (17:03) Divya: Could you please elaborate on your query? (17:03) Muni: Like Round shape,, Like 2.1 mm audio jack (17:05) Muni: what is that (17:05) Divya: May I know the registered Email Id and contact number for confirmation? (17:06) Muni: Madam,, its my device , am only chatting to you,, (17:07) Muni: sunpowerlogesh@gmail.com, munisekarlal@gmail.com,, 8489611547, 8940111667 (17:07) Divya: Okay. (17:08) Muni: in my device one USB Port and Additional one rounded input type port available,, what is that (17:09) Muni: Device model Huawei EC1262 (17:10) Divya: It is a memory card port. You can use Mirco SD card. (17:12) Muni: No,, i know Mirco SD card.,, but its Rounded hole.like 2.1 mm audio jack .am using past 5 years but i cannot find it , (17:13) Muni: one usb,, one micro sd port,, and another one rounded,, total y 3 ports (17:14) Divya: It is a sim slot provided. (17:14) Divya: It is pre - provisioned, in case if Reliance is providing SIM based service in Netconnect + it can be used at that time. (17:15) Divya: As of now same cannot be used because at present the numbers are inbuild. (17:15) Muni: Madam,, my device is integrated sim, sim type is rectangular. but my doubt,, Rounded hole in side view (17:16) Divya: I would suggest you to check the device manual user guide ( if available ). (17:16) Divya: Also you may check our website www.rcom.co.in for more details. (17:17) Divya: Are you online? (17:18) Divya: Are you online? (17:18) Muni: now am get one sms from 59111 i reply it does not sedning to you (17:19) Muni: ok madam,, any URL for User guide

.. (17:20) Divya: You may check our website www.rcom.co.in for more details or you can check the device manual user guide ( if available ). (17:21) Divya: Your request number for same plan is 207442370. It will resolve within 2 days. (17:22) Muni: ok ms divya madam,,,, thank u very much , this conversation is helpful for me,, any way am asking you SORRY..