OBJECTIVE To pursue a rewarding opportunity in your company by offering my dedicated service by being a member of your efficient staff in return for excellent training that will enhance your company ability to deal with the competitive and changing environment. KEY STRENGHTS
excellent verbal communication, interpersonal and leadership skills reliable and hardworking with good industry knowledge strong skills in time management, prioritizing tasks, and meeting deadlines Experienced in MS Office applications and the Internet. PERSONAL INFORMATION
August 03, 1991 Filipino Single EDUCATIONAL BACKGROUND Guagua National Colleges
Guagua, Pampanga
WORK EXPERIENCE LAZER MUSIC (Superior Instruments) G/f bldg Lagundi Mexico Pampanga SM City Pampanga Branch Supervisor November 2012 August 2013
(Petron Treats) Food Ave (PETRON) Cor. Clark South Interchange & MA Roxas Ave, Clark Freeport Zone Assistant Supervisor /Cashier /Crew March 2012 May 2012 LA Caridad Resto Bar Brgy Telebastagan, City of San Fernando Pampanga Cook /Server
MIMOSA GOLF AND COUNTRY CLUB Hotel Staff (on job training) November February 2011 SKILLS AND RESPONSIBILITY Identify and resolve customer issues Ensure the accuracy of financial records for billing purposes, occasionally negotiating an alternation to the stated price of terms and condition as a compensation to customers.. Occasionally work antisocial hours in order to meet customers requirements, solve their problems and thus encourage future business Investigate and problem solving skills TRAININGS ATTENDED Basic Hotel Management and Operations Grant Hyatt Hotel and Casino, Manila, Philippines
Bar Exposure Program
T.G.I Fridays Robinsons Place Manila, Philippines Seminar Orientation Restaurant Kenny Rogers Roaster, Quezon City Manila SKILLS AND RESPONSIBILITY
Help employees address and resolve a wide variety of concerns and complaint Setting goals and objectives Developing staffs, mentoring, and providing career coaching; motivating the staff, individually and as a group; understanding and supporting diversity; and establishing an effective team. Providing assistance and support Providing a climate for motivation Creating a supportive working relationship Providing opportunities for future growth and advancement
CHARACTER REFERENCES Mrs. Rowena Pamintuan Program Chair HRM (GNC) 900-0341 local no.104
+639325113056