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1.What is the meaning of the acronym HRM?

a)Human Relations Management. b)Humanistic Resource Management. c)Human Resource Management. d)Humane Resource Management.

2.Which of the following terms was also used before the language of modern HRM? Select all that apply.

a) b) c) d)

Personnel management. Labour relations. Personal management. Industrial relations.

3.What is meant by the acronym CIPD?

a) b) c) d)

Chartered Institute of Personnel and Development. Chartered Institute of Personnel Directors. Chartered Institute of Performance Development. Chartered Institute of People and Development.

4,What is meant by the acronym SHRM?

a) b) c) d)

Strategic Human Resource Management. Superior Human Resource Management. Sophisticated Human Resource Management. Soft Human Resource Management.

5.What is meant by the acronym HCM?

a) b) c) d)

High Calibre Management. High Capability Management. High Class Management. High Commitment Management.

6.Which of the following is not a function normally performed by the HR department?

a) b) c) d) e)

Pay and reward. Training and development. Recruitment and selection. Accounting. Employee relations.

7.It has been said that some HR departments have had a 'Cinderella' image. What is meant by this statement?

a) b) c) d)

Influential and powerful. Old fashioned and staid. Low status and obscure. Bureaucratic.

8.The early roots of contemporary HRM can be traced to which period?

a) 1890s. b) 1940s. c) 1970s.

9.How long has the term 'HRM' been fashionable?

a) b) c) d)

The last five years. The last 100 years. The last forty years. The last twenty years.

10.What of the following is not one of the main reasons cited for stress at work?

a) Change at work. b) Pay increase. c) Increased workloads.

d) Bullying. e) Long hours. f) Staff cuts.

11.What is meant by the acronym RBT?

a) b) c) d) e)

Resource-Based Theory. Research-Based Theory. Resource-Based Techniques. Result-Based Theory. Resource-Based Technology.

12.Which of the following statements is false?

a) b) c) d)

Organisations have adopted more flexible forms. Organisations are now less hierarchical in nature. Organisations have been subject to a raft of organisational change programmes. Organisations are now generally focusing upon domestic rather than international markets.

13.What is the role of the TUC in the UK?

a) b) c) d)

The TUC is a confederation of British unions. The TUC is a confederation of British managers. The TUC is a confederation of British workers. The TUC is a confederation of British employers.

14.What is meant by the acronym HPWS?

a) b) c) d)

High Performance Wages System. High Performance Work System. High Pressure Work System. High Performance Work Scenario.

15.In the 'matching model' of HRM, what is meant by 'Cost driven HRM'?

a) b) c) d)

Where a strategic planning process does not exist, and people are viewed as a cost. Where a strategic planning process exists, and people are viewed as a resource. Where a strategic planning process exists, but people are viewed as a cost. Where a strategic planning process does not exist, but people are viewed as a resource.

16.What does Boxall mean by the acronym HCA?

a) b) c) d) e)

Human Capital Appraisal Human Capital Assessment. Human Capital Analysis. Human Capital Advantage. Human Capital Allowance.

17.What does Boxall mean by the acronym OPA? a) b) c) d) e) Organisational Procedure Advantage. Organisational Process Analysis. Organisational Process Advantage. Organisational Process Assessment. Organisational Process Appraisal.

18.What is meant by 'black box' research?

a) Research which examines an organisations formal HR policies. b) Research into the hidden and complex processes which occur between input and output, and differences between espoused and enacted practices. c) Research consisting of basic input/output models with policy inputs on the left hand side and outcomes on the right hand side. d) Research into understanding why an organisation has failed after a major event.

19.What is meant by the acronym RBV?

a) b) c) d) e)

Research Based View. Reflective Based View. Resource Based View. Results Based View. Reward Based View.

20.What is meant by the acronym HPWS?

a) b) c) d) e)

Highly Planned Work Systems. Highly Procedural Work System. High Powered Work Systems. High Performance Work Systems. High Pressure Work Systems.

21.Which of the following statements are true? Select all that apply.

a) Research into the links between HRM and organisational performance is one of the main areas of study in the field of HRM. b) Interest in people management has been elevated by the rise of the 'knowledge economy', where companies increasingly rely upon their stock of intellectual and human capital. c) Senior managers have been looking for ways to improve performance in increasingly competitive markets. d) Research demonstrates a robust relationship between HR and organisational performance.

22.Which of the following are typical components of most definitions of high commitment management? Select all that apply.

a) b) c) d) e) f)

High use of temporary staff and contractors. Extensive training. Selective hiring. Employment security. High compensation contingent on organisational performance. Self-managed teams/team working.

23.The view that a distinctive set of HR practices can be applied successfully to all organisations irrespective of their setting is referred to as what?

a) b) c) d) e)

Best performance. Best practice. Best process. Best procedure. Best philosophy.

24.Which of the following studies reveal a long standing interest in the relationship between employees and organisational performance? Select all that apply.

a) b) c) d)

PERT (Program Evaluation and Review Technique). The Hawthorne Studies. Scientific management. Total quality management.

25.What is the name of the approach that suggests that HR strategy should be matched to business strategy?

a) b) c) d) e)

Best fit. Best performance. Best value. Best process. Best approach.

26.What do Miles and Snow (1984) call companies with narrow, stable products emphasising internal, process oriented training and pay equity?

a) Prospectors. b) Analysers. c) Defenders.

27.Which of the following statements are true? Select all that apply.

a) There is a need to understand more about the black box between HR and performance. b) Understanding processes and routines predominantly requires much more quantitative data such as surveys. c) Most research into HR and performance is quantitative. d) Research should consider not only financial performance but also wider measures such as employee well-being.

28.Which of the following statements about Organisational Process Advantage are true? Select all that apply.

a) b) c) d)

OPA concerns developing a process advantage. OPA concerns how practices are translated into operation. OPA is best studied by using sophisticated statistical packages. OPA concerns routines and processes which make up the day to day realities of organisational life.

29.Which of the following statements about Human Resource Advantage are true? Select all that apply.

a) b) c) d)

HRA is comprised of Human Capital Advantage and Organisational Process Advantage. Research has often been criticised for an excessive emphasis on quantitative analysis. HCA practices are not easily copied. HRA is the series of policies, practices and processes that contribute to competitive advantage.

30.Which of the following statements is true? Select all that apply.

a) The Resource Based View involves looking at the internal resources of the firm. b) The Resource Based View suggests competitive advantage is based on what is difficult to imitate. c) The Resource Based View draws attention to the intangible assets of the firm. d) The Resource Based View has developed from the business strategy literature. e) The Resource Based View is of less interest to knowledge intensive firms.

31.What is meant by RPO?

a) b) c) d)

Recruitment Process Outsourcing. Retirement Process Outsourcing. Recruitment Process Output. Recruitment Procedure Outsourcing.

32.Which of the following refer to the characteristics of a 'loose' labour market? Select all that apply.

a) b) c) d) e) f)

An over-supply of labour relative to the demand. Selective hiring. Longer job search times for applicants. Organisational power to keep salaries constant. Low competition for work. Organisational access to appropriate skills.

33.Which of the following refer to a 'tight' labour market? Select all that apply.

a) b) c) d) e)

High turnover of staff. Firms offer additional incentives and benefits. More creative recruitment. Firms find it easy finding staff. Firms have difficulty finding staff.

34.What is meant by a skills deficit? Select all that apply.

a) b) c) d)

Where supply of skills is not keeping pace with the jobs created. Where skills supplied do not match those demanded. Where skills supplied match those demanded. Where supply of skills is keeping pace with the jobs created.

35.Which of the following are current trends in the UK employment market? Select all that apply.

a) b) c) d) e)

More women seeking employment. Immigration. High graduation rate. Ageing workforce. Low graduation rate.

36.Which of the following are characteristics of a McJob? Select all that apply.

a) b) c) d) e)

Poorly paid. Low security. Low skill. High security. High skill.

37.In a recent survey, what was the top attraction for employees to jobs and organisations?

a) b) c) d)

Flexible working hours. Location of work. Holiday entitlement. Workplace culture.

38.How long have anti-discrimination laws relating to race and sex been in place in the UK?

a) b) c) d)

Over 40 years. Over 30 years. Over 10 years. Over 20 years.

39. How long have anti-discrimination laws relating to sexual orientation, religion and age been in place in the UK?

a) b) c) d)

Less than 10 years. Less than 20 years. Less than 25 years. Less than 15 years.

40. Which of the following statements are true? Select all that apply.

a) Equal opportunities and practices are more common in workplaces with HR specialist. b) Equal opportunities and practices are more common in workplaces without HR specialists. c) Equal opportunities and practices are more common in large workplaces. d) Equal opportunities and practices are more common in small workplaces. e) Equal opportunities and practices are more common in private sector organisations. f) Equal opportunities and practices are more common in public sector organisations.

41. Which of the following statements about referrals are true? Select all that apply.

a) Candidates have already been vetted and are usually a better fit. b) Candidates may have a better understanding of the business. c) Employees will generally only refer high quality candidates as their reputation is at stake. d) Employees who are referred may have unrealistic expectations about their job.

42. What is meant by a 'golden hello'?

a) b) c) d)

Cash lump sums offered to people leaving the organisation. Cash lump sum promised to people who refer a friend. Cash lump sums offered to new recruits. Cash lump sum promised to employees who stay on in the organisation.

43. Which of the following 'organisational' factors may affect recruitment? Select all that apply.

a) b) c) d) e)

Size. Location. Organisation sector. Social change. HR strategy.

44. What are the external environmental factors affecting recruitment? Select all that apply.

a) b) c) d) e)

Social change. Legislation. HR strategy. Economy. Labour market.

45. According to Bates et al. (2008), what is the top attribute employers are looking for?

a) b) c) d) e)

Number of years of work experience. Specific technical skills. Motivation/attitude. Generic skills. Qualification.

46.'Best practice' employee selection is usually associated with which model?

a) b) c) d)

The psychological model. The psychiatric model. The physiological model. The psychometric model.

47.What is meant by WERS?

a) b) c) d)

Workplace Employment Relations Survey. Worker Employer Relations Survey. Worker Employee Relations Survey. Workplace Employment Relations Statistics.

48.Which of the following are cognitive characteristics? Select all that apply.

a) b) c) d) e)

Knowledge. Motivation. Academic achievements. Personality traits. Intellectual processes.

49.Which of the following are non-cognitive traits? Select all that apply.

a) b) c) d)

Knowledge. Motivation. Personality traits. Academic achievements.

50.Which of the 'Big Five' personality dimensions has emerged as a particularly valid predictor of many aspects of work performance?

a) b) c) d) e)

Emotional stability. Openness to experience. Extraversion. Agreeableness. Conscientiousness.

51.What is the focus of performance-based methods?

a) b) c) d)

Measuring present performance to predict future performance. Measuring past performance to predict future performance. Measuring current performance to assess past performance. Measuring past performance to assess current performance.

52.Which of the following statements describe current trends in selection practice? Select all that apply.

a) b) c) d)

Decreasing use of bespoke simulation. Increasing importance of non-cognitive qualities. Online delivery of assessment. More reliable and valid assessment tools.

53.In which sector are the performance-based and competency tests most used?

a) The public sector. b) Small and medium size enterprises. c) Private sector large enterprises.

54.According to research, which selection method is perceived to be fairest by most applicants?

a) b) c) d)

CVs. Written ability tests. References. Interviews.

55.According to research, which selection method is perceived to be least fair by most applicants?

a) b) c) d)

References. CVs. Graphology. Written tests.