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3 INTRODUCTION
London in the limelight
Craig Waters, Editor, Eurotransport
7 FOREWORD
Working to achieve
passenger satisfaction
Simon Posner, Chief Executive,
Confederation of Passenger Transport UK
8 NEWS
11 UK PROFILE
Working towards the
next 150 years
David Waboso, Director of Capital Programmes,
London Underground
14 UK PROFILE
The DLR part of Britains
golden transport team
Jonathan Fox, Director, Docklands Light Railway
18 UK PROFILE
Metrolink on the move
Peter Cushing, Metrolink Director,
Transport for Greater Manchester
21 UK PROFILE
Regeneration of Britains cities
light-rail plays its part
Colin Walton, President, Light Rapid Transit Forum
25 SHOW PREVIEW
60th UITP World Congress and
Mobility & City Transport Exhibition
43 LIGHT-RAIL
A state-of-the-art tram
network for Piraeus
Vassilios Spyrakos, Acting Manager of
Managing Department 2 Tramway and ISAP Projects,
ATTIKO METRO S.A
46 METROS SUPPLEMENT
Metro de Madrid: Crucial to
the backbone of mobility
Ignacio Gonzlez Velayos, CEO, Metro de Madrid
49 METROS SUPPLEMENT
EIB supports European metro
network developments
Maj Theander, Director of the Mobility Department,
European Investment Bank
52 BUS
The UITP Bus Committee:
striving for improvements
Thierry Wagenknecht, Chairman, UITP Bus Committee
56 CONFERENCE SPEAKER PREVIEW
European Bus Operators
Forum 2013
60 SHOW PREVIEW
IFSEC International 2013
65 TETRA SUPPLEMENT
Securing intermodal
public transport communications
with TETRA
Robin Davis, Chairman of the
TETRA + Critical Communications Association
Transportation Group
71 TETRA SUPPLEMENT
STIB/MIVB plans further rollout
of TETRA-network
Frdric Jans-Cooremans, Spectrum and Radio
Project Manager, STIB/MIVB and Philippe Soyez,
Programme Manager Digital Radio, STIB/MIVB
74 SHOW PREVIEW
Critical Communications
World 2013
76 URBAN UPDATE
contents et213_Layout 1 17/04/2013 15:00 Page 1
Vossloh Transportation is shaping the future of urban and regional public transport with intelligent and sustainable
solutions. Citylink constitutes a fast, convenient and congestion-free alternative for connecting urban centres with
surrounding areas. On regional routes, the Citylink travels on rail tracks and then continues seamlessly on tram tracks
when travelling within the urban network making long waits and the need to change mode of transport things of
the past. Citylink stands for safe, cost-effective, fast and eco-friendly mobility.
Visit us at UITP,
26 30 May 2013,
Geneva, Switzerland,
Stand 2 D 600.
www.vossloh.com
Vossloh Transportation: Your City-to-Country Link
blank adv_Layout 1 16/04/2013 11:00 Page 1
First, there is the challenge of rising costs,
quite alarmingly so in the case of fuel, against
decreasing income.
Second, is the squeeze on the public purse.
Whilst our bus industry is not reliant on public
subsidy, the amount of money available from
central Government has diminished. As a result,
local government funding for tendered services
has been cut, BSOG (rebated fuel duty) has
been reduced, and problems however uninten -
tional remain with the reimbursement of
revenue foregone for concessionary fares. These
factors have had a serious impact on the bottom
line of operators.
Third, of course, is the economy. Much of the
work of the bus industry is getting people to and
from employment and shopping. If people are
doing less of both, which they are, operators
income suffers through a situation that is com -
pletely out of our hands. If footfall to city centres
drops, so does bus company income. It is
that simple.
However, it is not just the economy that
affects the number of people who travel by bus to
go shopping it is the very nature of shopping.
We have all seen the reports of major UK high
street brands HMV and Jessops to name just
two have recently gone out of business not
just because of the recession but because people
are choosing to do their shopping in a different
way. For example, you do not need to pay a bus
fare to do your shopping at home on-line.
Challenging times is therefore perhaps an
understatement. But the industry can hand on
heart say that is it rising to those challenges.
Times are tough, certainly, and if I said anything
else I can assure you that the majority of the CPT
membership would quite happily show me the
door. However, what I can say is that reports this
time last year of the impending death of the bus
industry have been greatly exaggerated.
The industry has worked very hard to stand
still, that is clear, but the doom mongers who
predicted massive cuts in services and ridership
have been proved wrong. Much more import -
antly, the satisfaction levels of our customers
remains constantly high. The recent results of the
Passenger Focus Bus Study show an overall
satisfaction rate of 84% a figure most industries
would give their right arm for!
So how has the industry managed this? Simply
by reacting to our customers needs, cutting
where possible our cloth to match the circum -
stances, but also by investing in newer, more
modern, vehicles, pricing structures and ticketing
arrangements that our passengers value. All of
this is done with an eye on the longer-term.
Our market is changing and the industry
knows it must change with it. The commeric -
alised nature of the British bus market means
that it is not constrained by public sector rules or
thinking. We can adapt to changing circum -
stances and adapt quickly. We can take a gamble
on a new service and withdraw it if it doesnt
work. But, if it does, then we can quickly build
on the success.
People can argue about this approach, but the
proof of the pudding is in the eating, or rather
the figures. The industry has rolled up its sleeves
and got on with the job, and should be proud of
the positive ridership figures and even more
positive customer satisfaction rates it enjoys,
particularly in the current economic difficulties.
And so to the future we need to continue
to invest in what the people who matter the most
our passengers want, but we need to do so in
partnership with Government. Two excellent
reports by Greener Journeys and the Passenger
Transport Executive Group have given, in my
view, irrefutable proof that Government invest -
ment in bus passengers provides real benefits
for both the travelling public and UK plc. As an
industry, bus operators are not asking for subsidy
for our shareholders (we are not the banks!).
We are asking for targeted investment by local
and central Government alike that will enable us
to work in partnership to provide passenger with
the best possible bus services. We know that
Ministers in the UK Department for Transport
know this but they can only invest what they are
given, so our challenge is to spread our massage
across the whole of Government.
Yes, these are challenging times. Every time
I say something upbeat I can see some of my
members wince. But there is no doubt that we are
meeting that challenge. But there is more to be
done and we must continue to find ever more
flexible ways of working to deliver the services
our passengers deserve.
Eurotransport
www.eurotransportmagazine.com 7 Volume 11, Issue 2, 2013
FOREWORD
There is no industry in the UK nor indeed the rest of Europe that could begin a Foreword to a publication with
any words other than these are challenging times. Speaking on behalf of Britains bus, coach and light-rail
operators, I can therefore say with some certainty that these are challenging times indeed. The challenge for
our operators is threefold.
Working to
achieve passenger
satisfaction
Simon Posner
Chief Executive, Confederation
of Passenger Transport UK
foreword et213_Layout 1 15/04/2013 10:13 Page 1
Eurotransport
Volume 11, Issue 2, 2013 8
NEWS
The European Investment Bank (EIB) is lending
approximately 238 million for the construction
of the central section of Warsaws new metro
line, providing additional EIB support for the
development of sustainable public transport in one
of the most congested cities in Europe. In 2012, the
EIB granted a loan for the purchase of modern and
energy-efficient rolling stock for the Warsaw metro.
The central section under construction is
located in the city centre and is 6.7km-long.
It includes seven stations plus a 400m-long
connecting tunnel between the new and the old
metro lines. As part of this loan agreement, the
EIB is also supporting the expansion of
the existing Kabaty metro depot to cater for the
additional rolling stock that will be necessary to
operate the new line. The installation of a train
traffic control system, telecommunication and fare
collection systems are also included in the project,
whose implementation has already begun and is
expected to be completed by 2014/2015.
The EIB strongly promotes the development
of sustainable cities. The support for the Warsaw
metro will improve the quality of public transport
service in terms of speed, comfort and reliability.
Expected time savings will be substantial due to
the significant difference in speed between the
metro and other transport modes like tram, bus
and car that all make use of the congested street
network in Warsaws city centre. The project will
consequently increase the attractiveness of public
transport in the urban area.
www.eib.org
Further support from EIB for Warsaw Metro
Bus passengers in the Borders are benefiting from an
improved service thanks to an investment worth more than
1.5million by First Scotland East.
Aimed at improving bus travel and making journeys
more comfortable, First has introduced 10 brand new single-
deck buses on service X95 which links the Borders with
Edinburgh to the North East and Carlisle to the South.
Each bus is fitted with complementary Wi-Fi, leather
seats and audio announcements. Meanwhile, the interior of
each vehicle has been modified to allow greater flexibility for
both buggies and wheelchairs whilst providing additional
grab rails for all passengers whether seated or standing.
Operations Director of First Scotland East, John
Gorman, said: Our 1.5million investment in 10 brand new
buses reflects our aim to improve services for our customers
and our commitment to encourage more people to use our
services and to use them more often.
The new vehicles introduced by First are Enviro 300s,
built by Falkirk-based manufacturer Alexander Dennis. They
all come fitted with low-floor access and have the latest
Euro V engines.
www.firstgroup.com/scotlandeast
New bus investment
for First Scotland East
One million bus
journeys in London have
now been paid for using
a contactless debit,
credit or charge card
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Contactless payment cards used for
one million bus journeys in London
One million bus journeys in London have now
been paid for using a contactless debit, credit or
charge card. This is an encouraging sign to
Transport for London (TfL) that Londoners
are keen to make the most of this easy and
convenient way to pay for their travel.
Since the launch of contactless payments on
buses on 13 December 2012, the number of
people using their contactless payment card has
continued to rise each week. From 2,061 people
making 2,586 journeys paid for on their
contactless payment card on the first day in
December, up to 10,000 people are now making
as many as 16,000 journeys each day.
The option of paying a bus fare using a
contactless payment card means that instead of
fumbling for change or finding their Oyster Card
has run out of credit, bus passengers are able to
use the contactless payment card they already
have in their pocket to pay their fare. It is part of
TfLs focus on improving customers experience
of travelling in the capital.
Around 1,000 new contactless payment
cards are touched on to the readers on Londons
8,500 buses each day, indicating that it isnt just
the same people each week who are choosing the
convenience of paying their fares this way.
The take-up is encouraging as plans progress
for the rollout of contactless payments on to the
Tube, DLR, London Overground and trams at
the end of 2013. Daily price capping does not
apply to current bus users of contactless payment
cards, but once the technology is rolled out to the
wider transport network daily and weekly price
capping will be introduced.
Shashi Verma, TfLs Director of Customer
Experience, said: Paying for a bus fare should be
as easy as buying a sandwich. Enabling
customers to use their contactless payment card
on the buses removes the inconvenience of
needing to top-up an Oyster Card or dig around
for cash before making a journey. It is fantastic
that weve already seen a million bus journeys
made using a contactless payment cards and its a
great sign that our customers are keen to benefit
from this technology. We are now working hard
to rollout contactless payments to the rest of the
transport network. www.tfl.gov.uk
As part of FirstGroups stated strategy to reposition its UK Bus
division to focus on those areas that offer the greatest potential
for growth, it has recently announced the sale of eight of its
London bus depots.
The bus depots at Alperton, Greenford, Hayes, Uxbridge
and Willesden Junction, along with 494 vehicles and
approximately 1,700 employees, will transfer to Metroline on
completion of the sale for a gross consideration of 57.5 million.
Metroline is an existing London bus operator and wholly-owned
subsidiary of Comfort DelGro Corporation Limited a
Singapore-incorporated transportation company.
The bus depots at Atlas Road, Lea Interchange and
Westbourne Park, along with approximately 400 vehicles
and 1,500 employees, will transfer to Transit Systems Group an
Australian transport operator, on completion of the sale for a
gross consideration of 21.3 million.
Both disposals are subject to the necessary regulatory
approvals including contractual obligations with Transport
for London (TfL).
Giles Fearnley, Firsts Managing Director UK Bus, said:
The sale of these operations marks further progress in our
programme to reposition our UK Bus portfolio, recover
performance and equip the business to achieve sustainable
revenue and patronage growth. Our strategy is to focus on those
areas of the country which offer the greatest potential and while
we have been a key operator in London for many years, our
focus going forward is on the deregulated market outside of the
capital. The decision is a business-driven one and does not reflect
on the effort, commitment or individual performance of our
employees in London and we will be supporting them fully as
they transfer to their new employers. Over the years we have
enjoyed a constructive relationship with TfL and look forward to
working closely with them to ensure this transfer goes ahead as
smoothly as possible.
www.firstgroup.com
FirstGroup
announces sale
of eight London
bus depots
Further Reading:
As part of Eurotransports Metro Supplement
in this edition, Maj Theander, Director of the
Mobility Department at the EIB, has contributed
an article to highlight the EIBs support of the
Warsaw metro upgrade. Turn to page 49 to read
about the project in detail.
news et213_Layout 1 17/04/2013 12:44 Page 1
Eurotransport
www.eurotransportmagazine.com 9 Volume 11, Issue 2, 2013
NEWS
GMV, leader in turnkey systems for urban public
transport management, has successfully finished
installation of the real-time fleet management and
passenger information system, with control centre,
for Warsaws entire tram fleet. The system had been
working on a test basis since November 2012.
Warsaw has a population of nearly two million
and its trams are the easiest and quickest way of
moving round the city; there are over 20 tramlines
with 470km of track.
The new platform installed by GMV in the
Polish capital keeps a track of each trams
whereabouts and state at all moments and also of
any running incidents that might crop up. The new
system improves efficiency and running speeds and
gives much more accurate ETA information for
each tram.
The passenger information system includes
68 double-sided display panels fitted at many stops,
giving information on ETAs or final destinations.
The system is especially adapted for the blind and
visually handicapped, who will hear arrival
information on a voice synthesizer. Under this
project, real-time information is also provided via
mobile phones and online.
www.gmv.com
GMV technology
controls
Warsaws trams
The city of Turin in Italy is to extend its fully automatic
Val-type underground network by 1.6km. The line
extension is to be opened for revenue service by the
end of 2015 and will serve 23 instead of 21 stations.
Infra.To, the company that owns the Turin
Underground infrastructure, has recently placed a
corresponding order with Siemens Rail Systems who,
together with its partner Tecnimont, is to supply the Val
control systems, carry out the necessary adjustments in
the operations control centre, and bear responsibility
for taking care of the certification and authorisation
work involved in the commissioning of this line.
Gruppo Torinese Trasporti (GTT) has been
operating the fully automatic metro line in Turin
since 2006, with rolling stock and automation
equipment from Siemens. Exending this line to
the south will bring two new stations Italia 61
and Bengasi.
The trial integration in the overall system is also
part of the order content. Siemens share of this master
agreement amounts to 17.1 million.
www.siemens.com/railsystems
Siemens to extend Val line in Turin
MAY 2013
13-16 May
IFSEC 2013
Location: Birmingham, UK
Tel: +44 (0) 20 7921 8284
Email: peter.poole@ubm.com
Web: www.ifsec.co.uk
21-24 May
Critical Communications
World 2013
Location: Paris, France
Tel: +44 (0)20 7017 7878
Email: enquiries@tetraworldcongress.com
Web: www.criticalcommunicationsworld.com
26-30 May
UITP 60th World Congress
Location: Geneva, Switzerland
Tel: +32 2 673 61 00
Email: laetitia.delzenne@uitp.org
Web: www.geneva2013.org
29-31 May
Intertraffic
Istanbul 2013
Location: Istanbul, Turkey
Tel: +31 (0)20 549 13 33
Email: info@rai.nl
Web: www.istanbul.intertraffic.com
JUNE 2013
4-7 June
Transport Logistic
Location: Munich, Germany
Tel: +49 899 491 13 68
Email: info@transportlogistic.de
Web: www.transportlogistic.de
5 June
South East Europe
Rail & Public Transport
Development 2013
Location: Belgrade, Serbia
Tel: +44 (0) 1959 563 311
Email: sgooding@russellpublishing.com
Web: www.southeasteuroperailconference.com
11 June
European Bus
Operators Forum 2013
Location: London, UK
Tel: +44 (0) 1959 563 311
Email: sgooding@russellpublishing.com
Web: www.europeanbusoperatorsforum.com
SEPTEMBER 2013
11 September
Real-Time Passenger
Information 2013
Location: London, UK
Tel: +44 (0) 1959 563 311
Email: sgooding@russellpublishing.com
Web: www.rtpiconference.com
NOVEMBER 2013
19-21 November
CARTES 2013
Tel: +33 (0)1 76 77 10 95
Email: claire.delplanque@comexposium.com
Web: www.cartes.com
If you have a diary event you wish to publicise, send details to Sarah Wills at: swills@russellpublishing.com
EVENTS
The city of Turin in Italy will extend its
fully automatic metro line with the help
of Siemens Rail Systems
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Further Reading:
Eurotransport Issue 4 2013 (published in August) will
include a special article about the Turin automatic
metro line extension with details about planning
and construction plus characteristics of the Val
technology. Ensure you receive your copy of this issue
by subscribing today contact Karen Hutchinson via
email at khutchinson@russellpublishing.com or by
visiting www.eurotransportmagazine.com.
Further Information:
Eurotransports Real-Time Passenger Information
2013 conference is being held in London on
11 September 2013. Register your attendance
now by visiting www.rtpiconference.com to hear
about the latest projects and technology from a
host of senior experts in this field of the industry.
news et213_Layout 1 17/04/2013 12:45 Page 2
Organised by
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blank adv_Layout 1 16/04/2013 16:23 Page 1
Eurotransport
www.eurotransportmagazine.com 11 Volume 11, Issue 2, 2013
As well as being celebrated in London and
across the country, our special birthday became
a global media event with papers and news
channels in all corners of the world. Thats not a
total surprise because London is the most
visited city in the world and were the first ever
underground railway, with close links to metro
operators around the world. But it has been
wonderful to see the high regard and affection
that our railway is held in at home and around
the world.
Looking ahead, the tube system is not static
it needs to grow and change to move the extra
1.25 million people that will live and work in
London by 2031. In context, thats a population
growth equivalent to a city the size of
Birmingham. In fact, London will become the
biggest city in Western Europe, and second only
to Moscow across the whole of Europe.
The building and extension of the Under -
ground directly led to new towns and villages
becoming part of the capital, supporting
the development of the suburbs and the
transformation of the Docklands. It is the Tube
which has allowed people to easily work in a
different place from where they live linking
businesses, families and communities in a way
that was hitherto unimaginable. The Tube lines
2013 marks 150 years since the first Tube journeys took place between
Paddington and Farringdon on the Metropolitan Railway. At a time when
people had no electricity in their homes, inside toilets were a rarity and
radio and television did not yet exist, the Tube was a revolutionary blast
of modernism. From that starting point the network has grown and
evolved so that now it is pretty well impossible to imagine London
without the Tube network.
UK PROFILE
Working towards the
next 150 years...
S
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David Waboso
Director of Capital Programmes,
London Underground
waboso et213_Layout 1 15/04/2013 10:20 Page 1
have become the arteries and veins that pump
life around our city.
At this time when we look back at the rich
history, the beautiful old trains and the
architecturally important stations that act as
beacons across our city it is important that we
also look to the present and future. In the same
way that Londoners lives are unrecognisable
from those in 1863, so too is the way the Tube
operates. We are now undeniably in a new era of
innovation in Londons transport system. The
modern system is far safer, far more reliable,
carries more people than ever before, and we
have the most sustainable plan for improve -
ments possible for at least the past 40 years.
The performance of the network is the best in
its entire history a different world from the
early-1980s when up to a third of trains were
cancelled every day. Last year 2011/12 was the
most reliable on record, and since 2007/08
delays across the network have been reduced by
more than 40%. Weve hardwired into London
Underground (LU) a concerted focus on getting
the most out of the system and the upgrades
were introducing, and were hopeful that we can
smash our own reliability record again this year.
In early-2013 we outlined far-reaching plans
to meet the Mayors commitment of reducing
delays by a further 30% by the end of 2015.
The ambitious strategy will see LU examining
every aspect of how the Tube is operated and
maintained to further embed reliability and to
radically reduce delays to passengers.
On a line-by-line basis, the reduction in
delays will be achieved by grouping LUs
11 lines into three levels to get the most from
their current and planned condition. The three
levels are:
Newly upgraded lines
The Victoria and Jubilee lines, and DLR will see
emphasis on getting the maximum perform -
ance from the new trains, track and signalling
introduced on those lines.
Transition lines
The Northern, District, Circle, Hammersmith &
City and Metropolitan lines which are under -
going upgrades will be focused on to ensure
service levels are protected and enhanced while
improvement work is going on, and will benefit
from the lessons learnt from the upgrades of the
Jubilee and Victoria lines.
Lines to be upgraded
The Bakerloo, Piccadilly and Central lines will be
looked at to ensure that service levels are
maintained and ageing assets such as trains and
signals are managed in a targeted and intelli -
gent way to prevent service dips, while work to
develop the ambitious and integrated pro -
gramme of upgrades for those lines continues.
All of this is happening while were carrying
record numbers of customers. Last year the
Tube carried 1.17 billion customers, a total that
will be surpassed again this year.
It is essential that we respond to the
demands that growth will place on the city,
especially if London is to remain the engine of the
UK economy. We have therefore embarked upon
the wholesale upgrade and improvement of the
network one of the biggest and most complex
engineering projects in the world.
This programme is now in London
Undergrounds 150th year delivering huge
tangible benefits for passengers. Through new
signalling, trains and track, a rigorous focus on
improving individual journeys and enormous
improvements to the information and service
offered to passengers, London Underground
is transforming the journeys of millions. The
Jubilee and Victoria lines have been improved
Eurotransport
Volume 11, Issue 2, 2013 12
UK PROFILE
A Jubilee line train
undergoing upgrade work
Bank Station platform upgrade
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waboso et213_Layout 1 15/04/2013 10:20 Page 2
through massively boosted capacity and faster
journeys. The Jubilee line upgrade, delivered
ahead of the London 2012 Olympics, now
provides customers with a train every two
minutes, the move to 30 trains per hour (tph)
creating a capacity increase of a third. Services on
the Victoria line now operate at 33tph in the
peaks, giving customers the most frequent
service anywhere in the country. The upgrade is
giving customers faster and more reliable
journeys, and the improvements brought about
by the works mean that since 2003 the service is
over 50% better than it was previously.
As well as more frequent services, the
200 million passengers who use the line each year
have a full fleet of new trains. The new trains are
more accessible with wider doors and more
spaces for wheelchair users, on-board audio and
visual electronic information for hard of hearing
and visually impaired passengers and CCTV in
every carriage.
Stations like Kings Cross and Green Park and
Blackfriars have been rebuilt. A fleet of new air-
conditioned trains has been introduced on the
Metropolitan line, and over the next few years will
be introduced to 40% of the Tube network.
Further improvements to come in 2013
include higher frequency services on the Victoria
and Central lines. By the end of 2014, the
Northern line upgrade will be completed, with
higher frequency services, and shortly afterwards
key stations in central London such as Victoria
and Tottenham Court Road will have been
rebuilt. The number of step-free stations is being
expanded, alongside the use of ramps, platform
humps and other accessibility improvements,
an extension of the Northern line to Battersea
is being planned, and Crossrail will be delivered
transforming travel across London.
But we also need to look even further into the
future, to make sure we avoid standing still while
London grows around us. The Tube of the future
can be truly world-class. There is no doubt that
the boundaries will be really pushed as we move
closer to the holy grail of 60tph. Platform screen
doors will become standard to safely manage the
platform-train interface, as they increasingly are
around the world. Internet technology, already
used increasingly for the majority of purchases,
will be at the forefront of the Tube of the future.
Mobile internet is in the ascendancy, and in the
very near future you will be likely to pay for your
travel not through buying tickets but directly
from your credit card through wave and pay
technology. You could be ordering your shopping
on the way to work and collecting it from your
local station on your way home.
Increasingly all of our engineering assets,
whether they be trains, signals, points, lifts and
escalators, will have computerised diagnostics
and communicate their health status back to
fault centres so that the whole railway is moved
into the predict and prevent mode. The railway
of the future will increasingly be a standardised
one where huge economies of scale are delivered
collaboratively with our supply chain.
For the millions of Londoners, visitors, and
businesses who rely on our Underground
system every day, it is imperative for us to employ
every feasible technique to run the best Tube
operation possible. As we saw during the 2012
Olympics, a smooth and efficient transport
system can make or break the success of our city,
and we are building on the lessons we learnt
during that unforgettable period. There can be
no doubt that a modernised Tube is vital to
Londons prosperity.
To achieve all this it is essential that the
lessons of the past are learned. Investment
dried up in the 1970s, 80s and 90s, leading to
serious decline. This trend has now been
reversed ensuring that we go into the next
150 years with belief that the Tube can continue
to be the engine room for the people and
economy of London and UK.
Eurotransport
www.eurotransportmagazine.com 13 Volume 11, Issue 2, 2013
UK PROFILE
David Waboso is currently the
Director of Capital Programmes
at London Underground, where
he is accountable for deliver-
ing the biggest upgrade in
LUs history, comprising over
1 billion of investment per
annum in new trains and infrastructure. David has
worked for some of the worlds most prestig-
ious engineering and consulting firms on
infrastructure programmes in the UK and
internationally. Prior to his current role, David was
Director Technical at the Strategic Rail Authority
where he led multi-billion-pound cross-industry
programmes as well as being a Non-Executive
Director of the Rail Safety and Standards Board.
Upgraded S stock train and Victoria
line 09 stock train together
C
r
e
d
it
:
T
f
L
waboso et213_Layout 1 15/04/2013 10:20 Page 3
We also carried 4.3 million passengers during
the Paralympics and served both Games with a
99% reliability rate. Although the success of
the first ever Public Transport Games was
obviously a London-wide effort across many
modes, we like to think the DLR performance
over those 28 glorious days in 2012 earned us a
very prominent placing in Britains golden
transport team.
With these sorts of figures, I certainly dont
think we can still be described as a light railway.
It was a team effort, of course. The DLR
cannot operate in isolation and integration and
cooperation across all Londons transport
businesses contributed to our success. Neverthe -
less, I know the DLR and Serco (DLRs franchisee)
team is rightfully proud of how we carried
every single passenger delivered to us efficiently,
safely and reliably to the Games venues we
linked together.
In the run up to the Games, there were plenty
who doubted Londons ability to deliver which
added to the pressure. Everybody across TfL, and
at the DLR in particular, was fairly confident we
could deliver but that the answer lay in plann-
ing, testing and training. And then more planning,
testing and more training ad infinitum.
Eurotransport
Volume 11, Issue 2, 2013 14
Hidden in plain sight is the phrase that could well describe the presence and performance of Londons
Docklands Light Railway (DLR) during the hugely successful London 2012 Olympic and Paralympic Games.
Placed right in the middle of the Capitals Olympic hub and linking the main Olympic Park at Stratford with the
ExCeL centre (which alone contained five separate arenas), Greenwich Park and the Royal Artillery Barracks at
Woolwich Arsenal, Transport for Londons DLR carried 7.2 million (including the opening ceremony night)
people during the 17 days of the Olympic Games 100% more than usual.
The DLR part of
Britains golden
transport team
UK PROFILE
Jonathan Fox
Director, Docklands Light Railway
fox et213_Layout 1 15/04/2013 10:03 Page 1
One thing in our favour, which our critics
tend to forget and again this is a pan-TfL
attribute is that we have lots of experience in
handling major events (many operators would
describe every weekday morning peak in London
as a major event!).
The DLR directly serves the ExCeL centre and
the O2 venue is also nearby both of which
regularly attract large crowds. The opening day
of the Westfield Stratford City shopping centre in
September 2011 (directly adjacent to Stratford
station) also attracted huge numbers of people.
So we knew we were well-versed in the
basics; we just had to build on those skills and
expand our capabilities. But still, the sheer
volume of passenger numbers sustained over an
extended period of time was something of a step
into the unknown. Again, it was planning, training
and practice running which we believed would
see us through.
Trying to arrange a true test in exactly the
same way it would be during the Games was
difficult, but working in partnership with the
Olympic Delivery Authority (ODA) and LOCOG
we managed to simulate the real thing with
some test events at Stratford, ExCeL and
Greenwich Park.
Timetables, staff and rolling stock rotas were
all boosted far beyond anything that could be
described as light railway practice. Under
normal operating conditions, all but four DLR
stations are unstaffed but we knew that had to
change for the Games; many visitors during that
time would be unsure of where they were going
and would also not have English as their first
language, as well as the significant increase in
demand of course.
We identified 25 stations as potential
hotspots and devised individual management
plans for each one. Besides increasing our staff
coverage, we also had extra help from the
volunteer army of Travel Ambassadors. Both
were instrumental in keeping people moving
and preventing the build-up of choke points on
the network.
Normally, we have two technical teams on
the network ready to tackle problems as they
appear; during the Games we had nine. This
meant that problems could be tackled much
quicker and also in some cases before they
became a problem that caused any disruption.
This proactive approach helped keep the trains
running just as they should be.
We also undertook a series of infrastructure
upgrades before the Games; the initial planning
for which had been in place at the bid-stage
before the 2005 announcement that London
would be the Host City for 2012. The Games
supplied a catalyst which ensured those plans
which would increase our capacity by 50% would
come to fruition.
With some of the 80 million in funding we
received from the ODA, we were able to expand
the DLR fleet to 149 carriages and put 144 of those
on the track at any one time if needed during the
Games something we had to plan for intricately
for a short period like the Games but would
be very difficult to sustain reliably for business
as usual.
We were also able to complete behind the
scenes projects that passengers never see but
which were nevertheless crucial to our ability to
ramp-up our capacity.
Eurotransport
www.eurotransportmagazine.com 15 Volume 11, Issue 2, 2013
UK PROFILE
The DLR carried 7.2 million
people during the 17 days of the
London 2012 Olympic Games
In the run up to the Games, there were plenty
who doubted Londons ability to deliver
which added to the pressure
fox et213_Layout 1 15/04/2013 10:03 Page 2
Probably the most crucial new bit of kit was
the addition of a fly-under to the Delta Junction
just outside Canary Wharf enabling the intro -
duction of a new high-frequency, high capacity
timetable in 2009. A new control room was also
built and integrated into the network too.
Also crucial to the Games success was the
completion of a new 6km-long 211 million
extension from Canning Town to Stratford
(complete with four new stations) and on
through that station into the Olympic Park in
August 2011. This made possible faster, more
direct and more efficient connections between
several Games venues.
In a way, the DLRs experience in meeting its
Games challenge mirrors its history in that it was
created in 1987 as a link between central
London and the then new Docklands develop -
ment. However, it quickly grew far beyond this
role and became a proper rail network serving
communities and residents across East London
as much as passengers on a daily commute.
The development and upgrades of the DLR
(and the capitals wider transport system too) to
meet the Games challenge has left a major
legacy to the communities of East and South
East London. The word legacy has become a
poisoned chalice for some former Host cities
but in Londons case it has delivered real
benefits that will continue to come to fruition in
years to come.
East and South East London are the develop -
ing hotspots in London both for employment
and leisure and have been for some time. The
signs of development were there before
the Games provided the impetus which put the
transport infrastructure firmly in place
the Westfield Stratford City shopping centre,
the O2 venue and the Siemens Centre linked
by the Emirates Airline across the river.
London Overground is also directly
connected to the DLR at Shadwell and via the
East London Line and has made the east of
the City generally more attractive and accessible
to would-be residents and businesses and so
indirectly contributes to the DLR numbers.
The statistics tell their own story: In 1997-98,
the DLR carried 21.44 million, in 2000-01
Eurotransport
Volume 11, Issue 2, 2013 16
UK PROFILE
DLR facts
45 stations
Two depots
technology include:
All older buses can meet the stringent EEV standard
High NOx/NO2-reduction efficiency of up to 90% verified in actual inner-city operation
Purchase, installation and operating costs are relatively low compared with the environmental benefits
gained and the price of a new bus
Almost all types of bus can be retrofitted with SCRT
. www.hjs.com
HJS SCRT Selective Catalytic Reduction Technology
uitp et213_Layout 1 16/04/2013 15:09 Page 5
exercise. Facilitating and encouraging public
transport use is therefore a vital component of
public health policy. By ditching the car and
combining walking, cycling and public
transport, daily mobility alone can provide the
30 minutes of physical exercise recommended
by the World Health Organisation.
11. Improved road safety
It is 10 times more likely that a person will
be involved in an accident when travelling
by car than when travelling by public transport.
Encouraging a more balanced mobility
mix could therefore generate a significant
reduction in urban traffic fatalities and
road accidents.
Eurotransport
www.eurotransportmagazine.com 33 Volume 11, Issue 2, 2013
SHOW PREVIEW
60th UITP WORLD CONGRESS AND
MOBILITY & CITY TRANSPORT EXHIBITION
Protective Non-Touch Detection
supplements Mayser safety systems
for public transport
With the protective Non-Touch Detection system, an
additional milestone in passenger safety has been
achieved: The new sensor prevents even the slightest
impact by doors that close automatically on
passengers whilst getting on and off vehicles.
The Non-Touch Detection system functions
with a sensor, which is integrated into the Mayser
finger protection profiles. If a passenger or object
approaches the active zone of the sensor, the
capacitance of the electrical field changes.
A corresponding signal is generated and transmitted
to the door control system, before the door can touch
the passenger. The system is not susceptible to water;
therefore unwanted detection is not caused by rain or
snowfall, or by leaves, extraneous light or dust.
With the Non-Touch Detection system, Mayser
provides an addition to its proven, tactile Anti Pinch
Sensor and Drag Detection systems, which unlike
conventional systems, detect objects smaller than
5mm, as prescribed by the Association of German
Transport Companies VDV 111.
Our safety systems are established and proven
in the industry, says Manfred Buttner, Technical
Director and Consultant for the Special Requirements
in Public Transport. The addition of the Non-Touch
Detection system presents an interesting supplement
and future solution for transport companies and
door and vehicle manufacturers.
www.mayser-sicherheitstechnik.de
Mayser finger protection
profile with integrated sensor
www.aep-italia.it
AEP Ticketing Solutions is today the most
important Italian manufacturer designing, prod -
ucing and marketing equipment and software for
electronic ticketing systems. Established in 1998,
AEP immediately started providing alter na tive
solutions to traditional operators, offering modern
and cost effective solutions.
Main target being customers satisfaction,
AEP history is marked by increasing successes,
thanks to relevant investments in technology and
developments, which led AEP to introduce the
first validator in the world that passed Calypso
Network Association audit for Calypso 3 stand -
ard. AEP offers 360 degrees solutions, from
the single device to complete and integrated
e-Ticketing systems.
AEP devices: AEP produces contact-
less, magnetic and paper validators, vending
machines, on-board computers, driver con-
soles, communication devices and many other
e-Ticketing equipment, fully compliant to
applicable international standards. More than
30,000 AEP devices and systems are used in Italy
and abroad, producing and managing millions
of transactions every day. AEP multistandard
reader is capable to process any type of smart
card existing on the market.
Production is entirely realised in Italy and is
100% tested. AEP Quality Management System
is certified according to ISO 9001:2008 standard.
AEP production sites are accredited by the
Ministry of Transport of the Italian Republic.
Ask us if you want to meet our
customers to directly verify AEP
ticketing solutions quality !
AEP Ticketing Solutions Via dei Colli,
240 - 50058 Signa (Firenze), Italia
Telefono: +39 055 87 32 606
FAX: +39 055 87 35 926
E-mail: info@aep-italia.it
AEP e-Ticketing devices
uitp et213_Layout 1 17/04/2013 08:54 Page 6
12. High-quality urban environments
Massive swathes of our urban space are already
occupied by private vehicles and their infra -
structure, such as roads, car parks and petrol
stations. By encouraging and facilitating the use
of sustainable transport modes, cities can free
up space for business and leisure activities as
public transport uses city space much more
efficiently than cars.
13. Transport fit for the future
Technological innovations such as real-time
travel information and online journey planners
have made journeys by public transport
smoother and easier. Combined mobility
solutions that see public transport companies
cooperate with bicycle or car-sharing pro-
viders mean that passengers can benefit from
tailored door-to-door transport solutions,
without the need for a private car, and can
choose which option suits them best or appeals
to them most.
The congress programme
through the years
The high cost of the maintenance of horses was
one of the first questions discussed at UITPs
Berlin Congress in 1886. The themes of
the congresses have naturally evolved with the
developments of the public transport sector,
but they have always tackled the hot issues of
the time technical, commercial or operational
from an international perspective.
At the beginning of the 20th century, todays
current issues were already on the agenda,
such as town planning in relation to tramway
lines and a proposal for uniformity in the
compilation of statistics, as discussed in Brussels
in 1910. The 1920s brought reports on the
Eurotransport
Volume 11, Issue 2, 2013 34
SHOW PREVIEW
60th UITP WORLD CONGRESS AND
MOBILITY & CITY TRANSPORT EXHIBITION
Prodata Mobility Systems is THE AFC/ITS
integrator in public transport
Prodata Mobility Systems is known worldwide as a
public transport end-to-end solutions integrator. Its
core business is the design, development and
deployment of fully integrated systems for:
Automated Fare Collection (AFC); Intelligent
Transportation Systems (ITS); and Real-Time
Passenger Information (RTPI).
As every customer is unique, Prodata
Mobility Systems focuses on a workable solution
based on existing off-the-shelf technologies
that are fine-tuned according to customers needs
and expectations.
Prodata Mobility Systems will demonstrate
delivered integrated solutions and new product
lines, such as:
Hardware
Validators, metro gates, AVM, board computers,
driver consoles (with or without printer), Intelligent
Power Supply and outdoor validators will be
presented enabling visitors to appreciate the
hardware look and feel.
In the frame of the Rea Vaya project in
Johannesburg, our validators have been EMV-
certified. The benefits of the EMV technology
are considerable.
Our validators are already NFC-ready which
will avoid expensive future hardware upgrades.
Software
We look forward to collecting your feedback on
how user-friendly our redesigned front and back
offices are.
Because real facts speak for themselves, a bus
and a tram configuration will demonstrate recent
implemented working solutions.
Well be delighted to provide you with more
information and/or a demo we therefore welcome
you on our Booth 2D400 at the 60th UITP
World Congress. www.prodatamobility.com
www.ica.de
FUTURE-PROOF TICKETING
SOLUTIONS FROM ICA
ICAs TSI-PRM certified
ticket vending machine (TVM)
DUALIS 2000 TSI and the latest
on-board TVM DUALIS 3000 C
set new standards for future-proof
ticketing solutions.
The DUALIS 2000 TSI combines many innova -
tions into one product (e.g. money changing
device and barcode imager). The new on-board
TVM DUALIS 3000 C has a compact design
and allows the complete functional range of
stationary machines.
In addition to front-end devices, the tested
advanced management system DUALIS Cemas
with new graphical real-time monitoring com -
pletes ICAs product portfolio.
Another important feature for future-proof
technology is electronic ticketing (e-Ticketing).
Whether it is the (((eTicket-Deutschland,
based on the VDV core application (Association
of German Transport Companies) or other
e-Ticketing systems, ICA can deliver TVMs for
different e-Ticketing systems.
The latest generations of ICA ticket vending
machines are currently being deployed in some
European projects. For example Cologne one
of the largest cities in Germany will have almost
900 ICA TVMs installed. Luxembourg and
Nottingham will also receive ICA TVMs in the
very near future.
Satisfy yourself at the UITP 2013 in
Geneva / Hall 2 Stand 2D630!
ICA Traffic GmbH is one of the leading suppliers
of ticketing systems for public transport in
Germany. The ICA Ticketing Systems comprises
ticket vending equipment for both stationary and
for on-vehicle environments and a web-based
back-office system.
DUALIS 2000 TSI
DUALIS 3000 C
uitp et213_Layout 1 16/04/2013 15:09 Page 7
Customize, because you aie unique!
A full iange of own ueveloppeu anu upgiauable
piouucts
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infopiouatamobility.com
www.piouatamobility.com
With moie than Su yeais of expeiience as Public
Tianspoit Integiatoi, Piouata Nobility Systems is
the KEY paitnei you aie looking foi!
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Evolutive Softwaie platfoim baseu on an 0pen
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Youi concein is youi customers, anu so is 00RS!
one-man operation of tram-cars, motor bus services, and the link
between transport and city planning.
The topic of private transport motor cars was introduced for
the first time at the Warsaw Congress in 1930. During the post-war
period the Congress themes ranged from electric power transmission
and fundamental subjects like economics and rolling stock design to
traffic congestion something that was already an issue in 1955.
Issues on the programme in the 1970s included marketing,
environment, the energy crisis in 1975 and public authorities
participation in transport costs. The transport situation in Latin
America, India, Africa and Hong Kong was at the heart of the debates at
the congress held in Rio de Janeiro, Brazil in 1983.
Throughout the last decade, debates have expanded from the
quality of service for passengers to making public transport attractive
by using future technologies and the major role of the sector for an
urban and congestion-free 21st century.
Eurotransport
www.eurotransportmagazine.com Volume 11, Issue 2, 2013
SHOW PREVIEW
60th UITP WORLD CONGRESS AND
MOBILITY & CITY TRANSPORT EXHIBITION
New regional mobility:
light-rail vehicles from
Vossloh for green cities and
metropolitan areas
Travelling between home, work and leisure generates vast movements of
people with inner-city and uptown/downtown traffic rising. In their
endeavours to improve sustainability and broaden the appeal of local public
transport facilities, metropolitan regions throughout the world are
increasingly opting for new rail concepts and this has sprouted in recent
years a renaissance in light-rail and tram networks.
Vossloh Kiepe and Vossloh Rail Vehicles are developing and
manufacturing in an international alliance new state-of-the-art light-rail
vehicles one example of which is the train-tram Citylink. This modular
concept is characterised by its flexible application, its low energy
consumption and high efficiency. The low-floor vehicle can run on both
inner-city tramways and suburban train lines. There is no need for
passengers to spend time changing from one type of vehicle to another, and
this is ideal for coping with large flows of commuters.
Within the city, Citylink operates as an agile tram with ample braking
power and able to negotiate curves with a radius of only 30m. Outside
the city and on main lines the urban train negotiates gradients of up to
6% and travels at speeds of up to 100km/h. Vosslohs train-tram offers
plenty of passenger comfort and is an attractive, affordable option for
urban public transport.
www.vossloh-kiepe.com
www.vossloh-rail-vehicles.com
Vosslohs train-tram Citylink
uitp et213_Layout 1 16/04/2013 15:09 Page 8
www.profics.ch
Visit us at the 60th UITP World Congress and
Mobility & City Transport Exhibition
in Geneve from 26 to 30 May 2013.
Hall 2, booth 2C110
The passenger information system by Profics, informs your passengers and drivers
in an eficient and uniform manner. PPAMS is simple, clever and user-friendly.
Profics Passenger Alert and Messaging System
AVL
On-board TFT
displays
Dynamic displays
for stops
Mobile
devices
Social
Network
Focusing on the theme Boosting public
transport: Action!, the last World Congress in
Dubai in 2011 reviewed the priorities identified
in UITPs ambitious strategy for the sector and
was the first important milestone for UITP to
assess what has been achieved and what is still
needed to achieve its vision: doubling the public
transport market share worldwide by 2025.
Full list of Congresses/Exhibitions
1st, 1886 Berlin; 2nd, 1887 Vienna; 3rd, 1888
Brussels; 4th, 1889 Milan; 5th, 1890 Amsterdam;
6th, 1892 Hamburg; 7th, 1893 Budapest; 8th,
1894 Kln; 9th, 1896 Stockholm; 10th, 1898
Geneva; 11th, 1900 Paris; 12th, 1902 London;
13th, 1904 Vienna; 14th, 1906 Milan; 15th, 1908
Munich; 16th, 1910 Brussels; 17th, 1912 Oslo;
18th, 1922 Brussels; 19th, 1924 Paris; 20th, 1926
Barcelona; 21st, 1928 Rome; 22nd, 1930
Warsaw; 23rd, 1932 The Hague; 24th, 1934
Berlin; 25th, 1937 Vienna; 26th, 1939
Zrich/Berne; 27th, 1947 Montreux; 28th, 1949
Stockholm; 29th, 1951 Edinburgh; 30th, 1953
Madrid; 31st, 1955 Naples; 32nd, 1957
Hamburg/Berlin; 33rd, 1959 Paris; 34th, 1960
Copenhagen; 35th, 1963 Vienna; 36th, 1965 Tel
Aviv; 37th, 1967 Barcelona; 38th, 1969 London;
39th, 1971 Rome; 40th, 1973 The Hague; 41st,
1975 Nice; 42nd, 1977 Montreal; 43rd, 1979
Helsinki; 44th, 1981 Dublin; 45th, 1983 Rio De
Janeiro; 46th, 1985 Brussels; 47th, 1987
Lausanne; 48th, 1989 Budapest; 49th, 1991
Stockholm; 50th, 1993 Sydney; 51st, 1995 Paris;
52nd, 1997 Stuttgart; 53rd, 1999 Toronto; 54th,
2001 London; 55th, 2003 Madrid; 56th, 2005
Rome; 57th, 2007 Helsinki; 58th, 2009 Vienna;
59th, 2011 Dubai; 60th, 2013 Geneva.
SHOW PREVIEW
60th UITP WORLD CONGRESS AND
MOBILITY & CITY TRANSPORT EXHIBITION
Self-service ticket vending machines
enhance Trenitalia network
Following the successful implementation of 500 new
generation ticket vending machines into the
Trenitalia Passeggeri National and International sales
division, each equipped with the MEI BNR
Banknote Recycler payment system, Sigma S.p.a.
will finalise the delivery of a further 1,300 units of the
machines for the Trenitalia Regionale Division.
Again, each will be equipped with the MEI BNR
Banknote Recycler system the innovative modular
solution for banknote validation and recycling,
valued by Trenitalia for bringing a significant cost
reduction to the operations (empty and refill) and for
excellent reliability.
The unique features of the Banknote Recycler
have directly contributed to a 45% reduction in the
number of interventions to empty and refill the cash
in each machine by the Trenitalia team of operators
along with contributing to reduce the acquisition
costs of supplying coins and banknotes used to stock
the machines for change by an estimated 30%.
At the start of the project, the base
requirements of Trenitalia were extremely high and
consequently we were challenged to design a self-
service ticket vending machine that was ground
breaking, proudly recalls Fabio Balacco, resp -
onsible for the infomobility division at Sigma S.p.a.
We are very pleased to have contributed to
significant and quantifiable business savings for
Trenitalia and recognise the efforts by Sigma S.p.a. in
designing a solution that represents the pinnacle of
excellence and reliability, added Christian Ielo,
Sales Manager of MEI Inc. Geneva, Transport and
Parking Division.
www.sigmaspa.com
www.meigroup.com
www.meibnr-transport.com
uitp et213_Layout 1 16/04/2013 15:10 Page 9
Who are the Congress delegates?
Delegates at UITPs Congress come from all
types of organisations: operating companies,
authorities, industry, consultancies, universities
and research institutes, public transport
associations and other organisations with an
interest in the sector. The last UITP Congress in
Dubai in 2011 attracted over 2,000 delegates
from 80 countries.
i-move 2.0
One of the main focal points at Geneva will be
the i-move 2.0 concept; in other words, the
radical change required in the sectors business
model to meet the ambition of doubling the
market share of public transport by 2025.
Transforming urban mobility is becoming an
urgent necessity: cities with unchallenged car
dependency will find themselves losing out in
competitiveness, failing to attract people and
businesses. Sustainable transport can be
delivered by the green alliance of public
transport, cycling and walking but a radical
overhaul is required in order to offer services
that are not only convenient, but also fit with
peoples lifestyle values.
A comprehensive review of the current
service portfolio and retail options will be
SHOW PREVIEW
60th UITP WORLD CONGRESS AND
MOBILITY & CITY TRANSPORT EXHIBITION
Genevas public transport network
will sit firmly in the limelight during
the 60th UITP World Congress
uitp et213_Layout 1 16/04/2013 15:10 Page 10
Network online with your industry peers, visit:
http://linkd.in/EuroTransMag
Members and non-members are welcome to join the discussions
LETS CONNECT!
Exchange information, ideas and opportunities
required; using buses, trains, bikes, car-
pooling, taxis or car-sharing will all be possible
via a one-stop shop for information and
payment, underpinned and made easier by web-
based applications.
Faultless quality delivery, customer-
orientation and professional management all
need to be fully ingrained from top-management
to front-line staff. The development of a healthier
business model for the sector less reliant on
scarce public funding needs to be based on
sound financing with all of public transports
beneficiaries, direct or indirect, contributing
towards it. Regulatory aspects of this revolution
also need careful consideration too. For example,
do all i-move 2.0 services need to be ruled by
public service obligations? While the business
model for i-move 2.0 has yet to be forged,
Geneva will serve as a platform for innovative
and collective thinking to help the sector
move forward.
Grow with Public Transport
rewarding excellence
Following the first edition and in the same spirit
as the UITP PTx2 Awards handed over at the
Dubai Congress in 2011, the Grow with Public
Transport
5
, Awards will recognise the efforts of
mobility stakeholders who are working hard to
improve public transport services and boost
public transport use through innovation.
The Award winners will showcase innovation
in several key public transport areas: business
models and funding; customer service; inte -
SHOW PREVIEW
60th UITP WORLD CONGRESS AND
MOBILITY & CITY TRANSPORT EXHIBITION
Preparing for the future of bus
air conditioning
Concerns about the environment as well as rising fuel
costs are pushing transit agencies to run their bus
fleets cleaner and more efficiently. New technologies
can help them reduce carbon dioxide and road
transport noise emissions to meet current and
upcoming regulations.
The recently launched Thermo King Athenia
bus air conditioning modules feature unique,
dedicated power electronics and hermetically
sealed technology that keeps refrigerant contained.
Thermo King independent benchmark tests have
shown that the modules generate a 15% reduction in
energy consumption.
Dedicated power electronics
Exclusive, dedicated power electronics use the
smallest possible amount of energy to drive
the components independently unlike current
mechanically driven systems where the compressor
and engine speeds are linked.
In a traditional mechanically driven applica tion,
the cooling power increases as the bus goes
faster. The Athenia module with dedicated
power electronics can deliver cooling power
notwithstanding engine speeds.
Hermetically sealed technology
A hermetically sealed system consists of a welded
design that keeps refrigerant contained. The system
offers greater reliability from the onset because of the
reduced number of components and a reduced
likelihood of leaks.
The all-in-one system arrives at the original
equipment manufacturer in one box, fully charged
with only a small amount of refrigerant and ready for
easy installation on the bus rooftop.
The design and simplified installation of
the Athenia modules contribute to improved
perform ance, reliability and reduced mainten-
ance requirements. www.thermoking.com
A Thermo King
Athenia bus air
conditioning module
uitp et213_Layout 1 17/04/2013 14:10 Page 11
grated mobility; and information technology and
design. A special award will be handed over to
political decision-makers who have demon -
strated exceptional commitment to growing
public transport.
Geneva: the place to be in 2013
It is within this ambitious framework of
transforming urban mobility that the congress
and exhibition will take place; its purpose being
to offer a platform for idea-sharing and debate.
Keynote speeches at the Opening Ceremony will
be given by Dr. Joan Clos, Executive Director of
the United Nations Human Settlements
Programme (UN-HABITAT) and Swiss Federal
Councillor Doris Leuthard, Head of the Federal
Department of the Environment, Transport,
Energy and Communications (DETEC).
It is this calibre of speaker that will
characterise the events during the course of the
congress, with more than 150 speakers from
over 30 different countries set to take part,
including CEOs, COOs and CFOs of some of the
worlds most renowned public transport
operators and authorities.
Unrivalled conference programme
On the agenda is an unrivalled conference
programme of three days of 44 sessions and
150 top speakers coming together for lively
debate, sharing of ideas and an insight into the
innovations and developments that will shape
the sector in the years to come. Some of the
topics include: future business models for
integrated urban mobility; combined mobility;
the value of marketing and social media;
sourcing capital investment; performance
evaluation; delivering megaprojects; achieving
excellence in public transport HR; knowledge
sessions from different regions around the
world, and much more.
The Mobility & City Transport Exhibition
Running alongside the sessions will be the
Mobility & City Transport Exhibition. The Geneva
Exhibition will feature some 300 exhibitors
providing public transport stakeholders with an
insight into the latest innovative mobility
solutions, products and services. The exhibition
Eurotransport
www.eurotransportmagazine.com 39 Volume 11, Issue 2, 2013
SHOW PREVIEW
60th UITP WORLD CONGRESS AND
MOBILITY & CITY TRANSPORT EXHIBITION
The tpg fleet is made of 415 vehicles
travelling 65,000km daily
www.aep-italia.it
AEP Ticketing Solutions is today the most
important Italian manufacturer designing and
producing equipment and software for electronic
ticketing systems. Established in 1998, AEP
immediately started providing alternative solu -
tions to traditional operators, offering modern
and cost effective solutions.
Targeting above all the satisfaction of its
customers, AEP history is marked by increasing
successes, thanks to relevant investments in
technology and development, which led AEP to
introduce the first validator in the world that
passed Calypso Network Association audit for
Calypso 3 standard. AEP offers 360 degrees
solutions, from the single device to complete and
integrated e-Ticketing systems.
AEP complete proposal: in last years,
AEP brought to systems the same benefits that led
AEP devices to success, thanks to ET - The Easy
Ticketing application suite for e-Ticketing.
ET offers:
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Eurotransport
www.eurotransportmagazine.com 43 Volume 11, Issue 2, 2013
This extension will bring a state-of-the-art
tramway network to the port city of Piraeus
and is expected to serve approximately 35,000
passengers a day.
The tramway extension is 5.35km-long and
includes 12 stops. The network starts from the
ISAP Station at Karaiskakis Stadium and ends at
the Port of Piraeus, with its terminal stop being at
Akti Possidonos.
Construction of the project is expected to be
completed within 750 days, during which time
ATTIKO METRO S.A. will proceed with an inter -
national tender for the supply of 25 new tramway
vehicles to operate on this new extension.
Thanks to this new infrastructure project, the
port of Piraeus is set to be transformed into a
modern transportation centre a point where
two Metro Lines (Lines 1 and 3), the suburban
railway and the tramway network are linked in
order to facilitate thousands of passengers
wishing to travel onwards by boat.
The Greek Ministry of Development,
Competitiveness, Infrastructure, Transport and
Networks, along with ATTIKO METRO S.A., are
also calling for further extensions in the future to
Kallipoli (Stage B) and Keratsini and Perama
(Stage C).
Technical aspects of the project
Work for the construction of the tramway
network infrastructure and trackwork, and
the relevant supporting works, have been
designed in a way to ensure that the pro-
cesses harmonise with the citys web, i.e.
taking into consideration social aspects
such as the importance of redeveloping
public areas, modernising the waste disposal
system of the Municipality, as well as facilitating
the circulation of citizens off the tramway
corridor limits, etc.
On 14 January 2013, a contract was signed for the construction of a tram
extension in Piraeus a port city in the region of Attica, Greece. Signed
between ATTIKO METRO S.A and THEMELI S.A. (the contracting company),
the project is funded by the National Strategic Reference Framework
(NSRF) and the Regional Operational Programme known as Attica
2007-2013 the budget of which amounts to 61.5 million.
LIGHT-RAIL
A state-of-the-art tram
network for Piraeus
Vassilios Spyrakos
Acting Manager of Managing
Department 2 Tramway and ISAP
Projects, ATTIKO METRO S.A
Table 1 Technical data of the project
Route utilising the road network Neo Faliro Micras Asias Grigoriou Lambraki Vassileos Georgiou
A Port (Akti Possidonos)
Port (Akti Possidonos Ethnikis Antistasseos Omiridou Skylitsi
Peace & Friendship Stadium (SEF)
Route length to Piraeus: 3.10km
from Piraeus: 2.25km
Track gauge 1,435mm
Number of new vehicles 25
Average revenue speed 21km/h, with an average service speed of 70km/h
Trip time 9 from SEF to Akti Possidonos (including dwell times)
6 from Akti Possidonos to SEF (including dwell times)
Number of stops 7 new in-bound stops
5 new out-bound stops
Estimated daily ridership More than 35,000 passengers
Estimated headway 6 at peak hours
Accessibility Accessible for people with reduced mobility (PSN, elderly, pregnant
women) Corridor for the visually impaired Ramps at platforms
and pedestrian crossings
spyrakos et213_Layout 1 15/04/2013 10:13 Page 1
The construction-technology made avail -
able for this project has been widely thought
about and is the most suitable for the comfort,
reliable, unhindered and safe travel of tramway
users, whilst at the same time being fully
compatible with the existing infrastructure.
All related structures, materials and systems
to be integrated into the project shall satisfy the
entire requirements for access comfort, ease of
use and safe operation for all people with
reduced mobility. Special attention has been
given to the construction of the tramway corridor
trackwork using fully pre-constructed items in an
effort to minimise disturbance to the citizens
during construction but to also ensure there is
optimum quality construction, as well as to
mitigate noise and vibrations during operation.
Substantial contracting work
There will be an extension of the existing
tramway line from Neo Faliro which is curr -
ently in operation up to the existing SEF
terminal, passing through Micras Asias,
Lambraki, V. Georgiou, Ethnikis Antistasseos
and Om. Skylitsi Streets. There is also the
provision for the construction of a terminal stop
on Aktis Possidonos Avenue in the area of
Piraeus. The single circuit route of the tramway
will be 5.35km-long.
The existing SEF stop will be reconstructed
and 11 new intermediate stops will be built, plus
the construction of a new building to accomm -
odate the traction power substation.
Substantial traction power, power supply,
signalling, control and telecommunications
work will be expected, along with further
redevelopment works to the areas surrounding
the corridor.
Arrangements for pedestrian areas and
modifications to the road network will also need
to be considered carefully.
The configuration of the entire tramway
corridor will be a single track route, with the
exception of the section extending from Vassileos
Georgiou and Ethnikis Antistasseos Avenues
Junction to the foreseen Akti Possidonos stop.
The tramway power supply cables (housed in
poles) will be installed in the area between the
tramway operation corridor and the pavement of
the adjacent road reserved for vehicle-circula -
tion. Doing so in this way means passenger
access to the tramway vehicle through sidewalks
will be unhindered. In case of a double tramway
corridor, the power supply cable poles will be
installed in a large area between the two
tramway corridors.
Along the tramway route, all appropriate
measures pertaining to the local residents every-
day life have been taking into consideration. This
includes city-parking, road-traffic, shopping
areas and of course the ability for emergency
services vehicles.
All stops, except the SEF terminal stop,
will be side-platform stops and they will be
located on the sidewalk adjacent to the tramway.
The terminal stop will be a centre-platform
stop. The side-platforms will be 2.60m-wide,
while the centre-platform will be 4.20m-wide.
The platforms will be 60-65m-long and will
provide sheltered protection from the weather
especially the areas that will house where
ticket issuing and validating machines will
be positioned.
Eurotransport
Volume 11, Issue 2, 2013 44
LIGHT-RAIL
Vassilios Spyrakos is a Land
Survey Engineer who studied
at the Aristotelio University of
Thessaloniki, the University
of Minnesota and the West Virginia
University. He has work experi -
ence in fields pertaining to the
management and quality-assurance of comp -
anies involved in the design and construction of
transport projects, plus work experience in the
coordination, control and implementation of
projects concerning traffic and transport designs,
construction of traffic signalling systems,
roadwork designs, designs of fixed route modes,
toposurvey and cadastral studies, combined
transportation studies and Logistic Centre
designs. Vassilios is the author of numerous
scientific research works and holds membership
positions in a variety of professional associations
including the ERGA OSE S.A. Association.
Table 2 Project implementation, time schedule
and costs
Contract signing January 2013
Approval of designs April 2013
Commencement of
construction activities May 2013
Completion of
construction activities February 2015
Construction duration 750 days
Construction cost 61.5 million
Budget for vehicle procurement 65 million
Table 3 Vehicle technical data
Vehicle type Electric, both sides
driven, articulated
Nominal Voltage 750 V DC, fed by
overhead catenary
system
Vehicle width 2,400mm
Vehicle gross length Up to 36,000mm
Low-floor percentage 100%
Total capacity 190 passengers
Provisions for wheelchairs,
perambulators, PSN YES
Provision for bicycles YES
When complete, the Piraeus tram
extension is expected to serve
approximately 35,000 passenger a day
spyrakos et213_Layout 1 15/04/2013 10:13 Page 2
METROS
Eurotransport
www.eurotransportmagazine.com 45 Volume 11, Issue 2, 2013
SUPPLEMENT
Metro de Madrid:
Crucial to the
backbone of mobility
EIB supports
European metro
network developments
46
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metros lead et213_Layout 1 15/04/2013 10:07 Page 1
The way people move from one place to another
in Madrid, or in any other region, is unquest -
ionably a characteristic which defines, to a large
extent, the lifestyle of its citizens, their capacity
to inter-relate and, therefore, their quality of life.
Providing a response to societys mob-
ility needs has and will continue to be a
major challenge.
Metro de Madrid
Metro de Madrid began operating in October
1919 with the start-up of the Sol-Cuatro
Caminos Line it was a 3.48km-long network
including eight stations and providing service to
2.6 million passengers per year in a city
inhabited at that time by one million people.
Almost one century later, the Metro network
is now an essential part of the integrated
transport system of the Community of Madrid.
Today its network extends over almost 300km,
includes 300 stations and provides transport for
635 million passengers per year.
In this context, making mobility sustainable
in the region of Madrid is a basic need met
through an approach supported by the following
three essential pillars:
Number of inhabitants
Population density
Eurotransport
Volume 11, Issue 2, 2013 46
Sustainability is a principle applicable to any activity to ensure its
performance in the future, and sustainability cannot be detached from
the concept of mobility. Mobility is tied to a substantial consumption of
energy resources and to a major impact on society in terms of cohesion,
use of time and wellbeing. It is a highly significant source of greenhouse
gas emissions and involves considerable expenditure on infrastructure,
maintenance and operation. And, at the same time, mobility constitutes
a basic need for the daily lives of millions of people.
Metro de Madrid:
Crucial to the
backbone of mobility
METROS
SUPPLEMENT
Ignacio Gonzlez Velayos
CEO, Metro de Madrid
velayos et213_Layout 1 15/04/2013 10:11 Page 1
Geographical features
Existing infrastructures
Necessary investment.
In line with the specific characteristics of each
area, a solution is implemented to meet the
mobility needs of the areas inhabitants,
determining the most appropriate transport
modes in each case.
The Regional Transport Consortium
of Madrid
Due to the fact that not all modes are suitable
for all situations, an indispensable element for
the proper coordination and planning of the
options available is the Regional Transport
Consortium of Madrid.
The Consortium was created in 1986 in order
to unite the efforts of the public and private
institutions associated with public transport. The
purpose of the Consortium is to coordinate
the services, the networks and the fares to offer
public transport users a wider range and quality
of options.
Within the context of this integrated
approach, Metro de Madrid plays a crucial role as
the backbone of mobility in the region.
According to the most recent mobility
survey conducted by the Consortium, approxi -
mately 50% of travel in the Community of
Madrid is undertaken on public transport, and
42% of those trips are made on the Metro de
Madrid network.
Coverage and accessibility
The second pillar to be taken into account is the
coverage which the transport system provides.
The coverage must be comprehensive in order
to enable an adequate promotion of public
transport and must guarantee that citizens will
have access to an essential mobility service.
Almost 80% of the population of the
Community of Madrid have access to the Metro
network at a distance of less than 600m from
their home or workplace. This distance is
reduced to 300m when we refer to Madrid
city centre.
These figures not only highlight the extensive
coverage offered by the Metro de Madrid
network, but also the capillarity of the network
another indispensable concept for meeting
citizens needs.
We are also aware of the importance of
meeting the needs of people with reduced
mobility. We understand that this group is made
up of citizens with sensory impairments, with
temporary or permanent physical disabilities,
and also with baby carriages, bicycles or
shopping bags.
Our commitment to the public in terms of
accessibility is evidenced by an unprecedented
investment effort by the relevant government
administrations, which has materialised to the
amount of 400 million over the last 12 years.
This effort positions Metro de Madrid as an
indisputable world leader, in view of the number
of escalators and lifts installed in the network.
There are currently 508 lifts and 1,694 escalators
in operation.
We have also introduced measures that
focus on passengers with sensory impairment.
Tactile paving stands out among these measures
and is installed with a high colour contrast
starting from the edge of the platform. This
paving includes a photo-luminescent strip for
maintaining safety in the event of evacuations.
The introduction of tactile paving is one of the
measures most highly appreciated by people
with visual disabilities.
Intermodality
We feel that the third pillar rendering mobility
sustainable is the concept of intermodality. This
consists of conceiving and planning transport
modes so that they will operate in a
complementary manner, enhancing the strong
points and minimising weaknesses.
To achieve intermodality, a quick and
efficient connection between the different modes
in the system is essential. In the case of Metro de
Madrid, connectivity is evidenced by:
Innovation
Kzenon / Shutterstock.com
wagenknecht et213_Layout 1 15/04/2013 10:06 Page 2
Energy and Measurement stream
is designed to provide
reliable, fast and disruption-free TETRA
data and voice communication for
mission critical operations.
TetraFlex
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tetra lead et213_Layout 1 15/04/2013 09:57 Page 1
When youre responsible for the safety and
security of an urban public transport system
involving hundreds of stations, the amount of
incidents to detect, evaluate and act on every
day is staggering.
Wouldnt you want a central surveillance system
with smart tools to help you quickly and conf-
dently make the right decisions to minimize
vandalism and service disruptions and attract
more passengers? Tools like automatic alerts and
sharable live video from all parts of the transit
system stations, depots, infrastructure and even
wirelessly from rolling stock with HDTV clarity?
We thought you would. Thats why weve made
sure our network video solutions can handle it
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World Congress & Mobility &
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Geneve, Switzerland
Stand 4C275
May 27-29
blank adv_Layout 1 10/04/2013 08:45 Page 1
Eurotransport
www.eurotransportmagazine.com 65 Volume 11, Issue 2, 2013
From then to now setting the trend
During the 1990s, a group of engineers sat in a
tall modern office block in one of Asias major
capital cities. The group had been appointed to
review design considerations for a rail link
between this city and an important inter -
national airport some distance away. This was
to be one of the worlds first substantial airport-
rail links. Many discussions were held on the
overall systems design, not just the signalling
systems, CCTV, SCADA, fixed communications
and radio systems, but also the future potential
of how this infrastructure would, could and
maybe should interact with other neighbouring
systems other transport operators buses,
trams, light-rail, and main line rail.
At the airport, there were passenger infor -
mation displays and much discussion took place
around interfacing with this information so that it
could be displayed on back-seat televisions on
the trains and updated with real-time infor -
mation whilst the trains were speeding the
passengers to the airport.
In the city there was going to be an airport
check-in within the central station, one of the first
of its kind in the world. The systems to track
luggage and ensure that none of the passengers
bags went missing as they were loaded onto the
train, taken to the airport, unloaded, screened
through security and loaded on to the correct
plane had to be put into place.
Some of the ideas seemed somewhat
fictional and technically impossible, but at all
times the idea of seamless operations, efficiency
and simplicity for the passenger was a top
priority. After several weeks of roundtable
negotiations, the designs were drafted, costs
agreed and the delivery and implementation of
an enhanced seamless system was under way.
The transport operators ultimate choice of
technology not only changed the way that the
organisation worked, but started a trend where
those technologies and ideas from the initial
design sessions were followed elsewhere around
the world. Not only did technology play its role
With the increasing automation and integration of road and rail transport
services, the need for secure, critical communications that can support
person-to-person, person-to-machine, and machine-to-machine
information exchange has never been more important in ensuring
uninterrupted transport operations. This article looks at the reasons
behind the technology choice, and at what happens when transport
communications security has been breached.
TETRA
SUPPLEMENT
Robin Davis
Chairman of the TETRA + Critical
Communications Association (TCCA)
Transportation Group
Securing intermodal public
transport communications
with TETRA
davis et213_Layout 1 15/04/2013 10:19 Page 1
but the ideas of interconnecting and informing
passengers across multimodal transport mech -
anisms and infrastructures (taxis, buses, trams,
rail, and airports) gave us the intermodal
transport concept that we have today.
We all talk about intermodal transport
today, but what is it? Quite simply it involves the
use of more than one mode of transport for a
journey. This can involve passengers and freight.
The objective of intermodal transportation is
simple. It is to combine the strengths of various
transportation options to make a journey seam -
less. Transport networks in Hong Kong are very
good at proving this concept, you can get on the
bus, it takes you to the train station, immediately
the train turns up, you go on the metro, you swap
lines and again you do not wait, you walk off one
train and on to another until finally you reach
your destination. Road transportation, freight
logistics and sea transportation, where freight is
put on to a heavy goods vehicle and transferred
from one side of the world to another seamlessly
is another example.
Control systems, monitoring and communi -
cations play a major role in realising this concept,
not just within one transportation organisation
but across multiple organisations. Passengers
need to understand how they can get from
A to B, and the use of web based applications
that enable travellers to understand how their
journeys can be undertaken from point-to-point
are becoming more and more popular. Lorry and
container tracking is also used in freight logistics
within complex port operations. Today, inter -
modal transport and multi-modal transit
operations are reality, and governments
globally are promoting the concept in order to
help the environment, improve economies and
reduce congestion.
Why TETRA has been adopted for
intermodal transport operations
So back to the early design sessions in those
meetings in Asia. This was going to be one of the
first rail deployments of TETRA in the world.
Why was TETRA chosen? It was clear to all
looking at the numerous suppliers specifica -
tions that not only could operations and
maintenance staff, including train drivers,
baggage handlers, station supervisors,
managers and security staff have voice
communications using the same technology at
each station and on each train, but also that
the same technology could be used for staff
in the airport. Whilst voice was a priority, data
was also required, and this could be provided
with the same technology. The need for secure
reliable communications, on what was going
to be a high profile rail link, was paramount.
The solution had to work and it had to work
every day of the year, 24 hours a day. The
benefits of TETRA interoperability in the event of
a major incident meant that public safety
agencies such as police, fire and ambulance
services could instantly communicate with both
rail and airport staff. The availability, security
and interoperability functions offered by TETRA
were a key reason why it was chosen. Such was
the success of this implementation that again a
trend was set and TETRA became the choice for
railway communications across Asia.
TETRAs major strength in the intermodal
transport model is therefore proven and
very clear the provision of highly resilient,
functionally-rich interoperable mission and
business critical voice and data. Multi-modal
transit operators in the U.S. and across Europe
are implementing business-wide TETRA systems
for their fleets of buses, trams and rail vehicles.
Today, it is a fact that pretty much every new
mass rapid transit radio project will usually
specify TETRA as best for meeting operational,
safety and security requirements.
TETRA and wider integration
with data systems
The requirements for data within intermodal
transport operations have grown, but whilst
some say that TETRAs data capability is limited,
transport operators have found that it is ideal
for meeting their needs. This is partly due to the
fact that the majority of machine-to-machine
systems and telemetry use low data rates. That
is not to say that designing these critical
communications systems is as easy as it
sounds. From bus, tram and train radio fixed
mobiles through to handhelds, voice and data,
passenger information systems, telemetry and
signalling, all modes of transport status
information and alarm information is needed.
All this functionality contributes to a very
complex set of requirements for the TETRA
communications system. Reliability and
security is therefore key for communications in
this environment.
The multi-functionality voice and data
capability of TETRA is ideal for intermodal
transport applications. Operations require high
levels of safety and security for passengers,
vehicles, rolling stock and staff. Information
delivery to passengers and staff is vital for
timetables, passenger safety, operational and
maintenance staff and telemetry from and to the
trains themselves. The trains, trams and buses
have sophisticated control and monitoring
Eurotransport
Volume 11, Issue 2, 2013 66
TETRA
SUPPLEMENT
Kapsch to offer radio systems for
urban public transport
Kapsch CarrierCom, the global specialist for railway
safety systems based on GSM-R technology, is
expanding its range of products and services and will
now offer solutions for urban public transport. These
solutions utilise TETRA (Terrestrial Trunked Radio).
In partnership with Dutch technology manufacturer
Rohill Engineering B.V., Kapsch is to roll-out
complete solutions for public transport.
Kapsch has already equipped more than 70,000
railway kilometres with GSM-R technology. This
standard in railway communi cations increases both
safety and efficiency in international railway
transportation. TETRA technology is able to do the
same for urban public transport.
We have gathered a wealth of experience in our
railway projects around the world, under standing the
best ways for means of transport to interact with
specific telecommunications infrastructure. We are
now able to capitalise on this expertise for urban
public transport too, says Dr. Kari Kapsch, CEO of
Kapsch CarrierCom.
The benefits for both railways and public
transport are similar: a radio system contributes to
cutting operating costs, plus it improves safety and
provides the foundations for new services to the
benefit of both transport operators and passengers.
From a technical perspective, the trunked mode as
used in TETRA networks is ideal for trams,
underground trains and buses. It furnishes a
universal, internal communications network in which
both terminal equipment as well as radio devices and
telephones can be used.
www.rohill.com
www.kapschcarrier.com
The multi-functionality voice and data
capability of TETRA is ideal for intermodal
transport applications
A large number of transit operators have
also considered TETRA for safety critical
signalling applications
davis et213_Layout 1 15/04/2013 10:19 Page 2
systems derived from on-board computers
interfaced to the TETRA communications system.
Data can be utilised at either a short-data-
service (SDS) level, ideal for telemetry words
(digital or analogue values representing train
operational (e.g. speed) or technical (e.g. axle box
temperature) parameters, or for commands to be
transmitted to the train for the remote-control
(e.g. energising of a relay) of various facilities
(e.g. Heating, Ventilation, Air-conditioning and
Cooling (HVAC) or catering facilities) before
departure. IP data can provide a mechanism
for transmitting larger amounts of data e.g.
passenger and airport information systems.
Interfacing to in-train passenger informa-
tion systems enables the Control Room(s) to
remotely announce or display information to the
train passengers.
A large number of transit operators have
also considered TETRA for safety critical
signalling applications. This has been a subject of
research by the TCCA Transportation Group for
the last few years culminating in one manu -
facturer having now implemented an ETCS
(European Train Control System) compliant
signalling over TETRA system.
Transport operators do need to
take a holistic view of security and
not just take on-board the in-built
security functions of TETRA
If you took a major city, what would happen if
all the communications between buses,
trains and airports were interrupted and the
entire transport network stopped working?
Not only would this affect the transit operations,
it would potentially affect the economy of
the city. Major disruptions are costly and
commuters need assurance that they will
get to where they need to, when they need to.
The fact that TETRA is secure and reliable is
why so many transit operators are today
investing in these systems. The fact that
integration with other systems and services is
happening at a rapid pace means that transit
operators also have to protect their entire
information and communications technology
from disruption. No longer can engineers
just connect different computer systems
and plug them in without thinking about the
potential negative impacts.
A number of incidents and case studies have
been reported in the media on disruptions to
transport technology infrastructure. None of
them involved TETRA. One in particular in 2007,
involved a 14-year-old Polish teenager in the
city of d who studied the track and tram
operations in his city and built a TV remote
control type device to change tram direction
using the points on the track. The chaos that
ensued left 12 people in hospital with injuries and
four vehicles were derailed and damaged. At the
time the authorities asked that if this incident
was caused by a 14 year old what could be done
by a team of experienced hackers?
Experts issue discussions and white papers
on protecting SCADA and control systems from
incidents of this type on a frequent basis. Transit
companies therefore do need to carefully
consider to what they interface their systems.
Protecting the entire information
technology infrastructure in use in
multi-modal transit operations is
now more important than ever
It is clear that the use of information and
communications technologies throughout the
transportation industry is becoming ever more
complex. The purpose of typical transport
control and communications systems is to
facilitate the monitoring, control and data
collection of multiple types of equipment.
All systems typically report back to a trans -
portation control centre which will vary in size
depending on the size of operation.
Equipment monitored by a transport control
centre can include a large number of systems and
functions, such as automatic vehicle loca-
tion (AVL), monitoring, vehicle control and
scheduling, CCTV, emergency alarms, passenger
information systems, SCADA systems used to
control power control, ventilation control, pump
monitoring, intrusion detection, etc.
On tram, rail and underground networks,
other systems can include automatic train
control, signalling systems, fare collection, digital
radio systems, integration with other IT systems
for passenger entertainment, Wi-Fi provision for
the public and networking with other infor -
Eurotransport
www.eurotransportmagazine.com 67 Volume 11, Issue 2, 2013
TETRA
SUPPLEMENT
The fact that TETRA is secure and reliable
is why so many transit operators are
today investing in these systems
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The fact that TETRA is secure and reliable is
why so many transit operators are today
investing in these systems
It is clear that the use of information
and communications technologies
throughout the transportation industry is
becoming ever more complex
davis et213_Layout 1 15/04/2013 10:19 Page 3
mation systems such as airport departures and
arrivals and bus systems. Whilst TETRA is
inherently secure, if the systems that use TETRA
as a bearer or are interconnected to it in any way
are not appropriately protected, then the system
as a whole is potentially at risk.
The security requirements of control and
communications will vary depending on the type
of equipment being controlled, as well as the
actual system architecture.
In todays environment where passengers
and the travelling public demand the most from
the transportation companies, mission and
business critical communications systems have
to ensure that operations can run smoothly
whatever the event, not only guaranteeing new
levels of service reliability and cost effectiveness.
Summary
Transportation customers are looking at
intermodal transport operations to provide
seamless operations and security. This involves
personal security and safety, video surveillance
(in stations, on-board), comprehensive real-
time information and connectivity, passenger
comfort features (in station, on-board, via
mobile), convenient transfer facilities, and
seamless transfer between modes. In order to
ensure smooth, reliable and efficient services
both in the operational and passenger
arenas, reliable secure communications tech -
nology is key to delivering critical applications.
Securing those systems end-to-end is of
equal importance to implementing the right
choice of technology.
There is an increasing trend in industry
developments for the use of IP as the medium for
connecting up the digital world. In addition, in
the future radio technologies such as TETRA and
4G Long Term Evolution (LTE) will deliver a raft of
mission critical broadband services to users.
What this ultimately means for information
security is that the systems needs to be protected
more than ever to ensure that there is no risk
from cyber-attacks.
Transit operations require high levels of
safety and security for passengers, vehicles,
rolling stock and staff. Information delivery to
passengers and staff is vital for timetables,
passenger safety, operational and maintenance
staff and telemetry from and to the trains, trams
and buses themselves. One thing is for sure that,
whilst transit operations choose the right
communications technology and more TETRA
systems and integrated networks are deployed,
they are also seriously reviewing, considering
and protecting their end-to-end systems to
ensure that they are reliable, available and not
vulnerable to interference.
Eurotransport
Volume 11, Issue 2, 2013 68
TETRA
SUPPLEMENT
Robin Davis is Chairman of the
TCCA Transportation Group
and a Project Director and
Management Consultant at
Actica Consulting, based in the
UK. Initially qualifying as a
railway signalling engineer,
Robin went on to advise various government
organisations around the world on the specifica -
tion, procurement and delivery of advanced
ICT technology, mission critical control room
applications and TETRA. Specific to transpor -
tation Robin has advised various transportation
companies on the procurement of digital radio
systems. Notable projects include the Malaysia
Express Rail Link one of the first TETRA systems
operational in the region and Taiwan High-
Speed rail. In the UK Robin has advised various
transport operators, the Highways Agency,
London Underground and Transport for London.
Multi-modal transit operators in the U.S. and
across Europe are implementing business-
wide TETRA systems for their fleets of buses,
trams and rail vehicles
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Whilst TETRA is inherently secure, if the
systems that use TETRA as a bearer or are
interconnected to it in any way are not
appropriately protected, then the system
as a whole is potentially at risk
davis et213_Layout 1 15/04/2013 10:19 Page 4
Connecting smart
urban public transport.
Thanks to Kapsch CarrierComs unrivalled experience as a global provider of GSM based radio
communication systems for railway networks, we have proven our ability to supply dedicated secure
telecommunications infrastructure to transport organisations on a countrywide scale. This is why we are
now expanding our range of products and services and also offering critical communication solutions for
urban public transport, based on the TETRA (Terrestrial Trunked Radio) technology. Our end-to-end TETRA
solution contributes to improving safety, cutting operational costs and providing reliable services to the
benefit of both public transport operators and passengers. From a technical perspective, the trunked
mode as used in TETRA networks is ideal for trams, metros and buses. It facilitates a private communica-
tions network which gives the flexibility, scalability and security necessary to meet the current and future
needs of public transport companies.
Kapsch CarrierCom
always one step ahead
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Reliability counts
Professional Mobile Radio systems by Hytera already demonstrate their benefits in voice and data communications
for transportation infrastructure in many installations all around the globe. All information that is critical for safety
and security of the track is transmitted wirelessly and securely by our TETRA radio systems.
Thanks to the comprehensive application interface and state-of-the-art IP-based architecture of our TETRA radio
system ACCESSNET-T IP, our solutions can be easily integrated into your existing network and also ITCS. Each of
our mobile radio systems is precisely matched to your needs: a complete solution with optimum performance!
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Get in touch with our professional mobile radio solutions.
Visit us at CCW, Stand E301.
Critical Communications World
21st 24th May 2013
Paris Nord Villepinte, France
blank adv_Layout 1 16/04/2013 09:39 Page 1
Since 2009, metro drivers, station employees
and safety staff have carried their TETRA-radios
with them at all times. The system offers two
major advantages: On one hand it allows
group communication within a specific group of
users. On the other hand, when truly necessary,
the control centre can switch from limited
communication within a small team, to the
priority group mode. This means that different
teams can be added so that communication is
more effective in case of an emergency.
As soon as a group communication stops,
the TETRA system allows that same radio
channel to be used again to put other groups into
communication with each other. This is a major
advantage over the former analogue system,
whereby each channel was assigned to a fixed
group of users. There are also sufficient reserved
radio channels built-in to allow for multiple
simultaneous conversations.
Another major advantage of TETRA is a
significant reduction of the time it takes to initiate
a conversation. In fact, it is much shorter than the
time it takes using a mobile telephone, for
example, and this connection time can be
extremely important even a matter of life and
death. For example, accidents have been
prevented when a person on the metro tracks
was signalled via TETRA-communication. Thanks
to the alert-reaction of fellow users, a collision
was prevented and a persons life was saved.
Furthermore, other technologies that are used by
the general public have a tendency to become
blocked in emergency situations, especially if
high numbers of people all want to make calls at
the same time.
ASTRID
The ASTRID-system was originally created in
Belgium at the time of the Heysel Stadium
disaster in 1985 when 39 people died and
hundreds were wounded during unrest in the
football stadium. Analysis of the disaster
revealed that the emergency services were
using various separate analogue communi -
cation systems in parallel and were therefore
unable to communicate with each other. Since
then, the emergency services have been using
ASTRID to communicate in emergencies. Since
2005, this network has also been operational in
all tunnels operated by STIB/MIVB.
Eurotransport
www.eurotransportmagazine.com 71 Volume 11, Issue 2, 2013
STIB/MIVB the Brussels public transport company is experiencing tremendous growth. Over the past
10 years, the number of passengers has increased by almost 70% reaching 348.8 million in 2012. In order to be
able to safely transport this huge number of passengers, metro drivers, station and safety staff have, since 2009,
been using ASTRIDs TETRA-communication system. STIB/MIVB now plans a further rollout of the TETRA-
technology to include the bus and tram network.
TETRA
SUPPLEMENT
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STIB/MIVB plans
further rollout of
TETRA-network
Frdric Jans-Cooremans
Spectrum and Radio Project
Manager, STIB/MIVB
Philippe Soyez
Programme Manager Digital
Radio, STIB/MIVB
jans-cooermans et213_Layout 1 15/04/2013 10:22 Page 1
Used by STIB/MIVB since 2009
In early 2009, STIB/MIVB adopted the ASTRID
system to develop its own communication.
At that time, the company was carrying out
major modifications to the metro network,
increasing the number of metro lines from two
to four. A new metro depot was also put into
operation and the internal organisation was
restructured. Although the need had been there
for some time, this seemed to be the right
occasion to make the switch to a new internal
communication system.
The analogue system that had been used up
until that time had functioned flawlessly for over
20 years but it did have certain limitations. The
new functionalities requested by internal clients
working in a rapidly changing environment
encouraged the technical department to search
for other solutions.
The changeover to a priority communication
network, independent of other radio networks,
appeared to be the most suitable alternative at
the time. Coordination between the various
groups is much more efficient thanks to the
TETRA-network from ASTRID. However, for
STIB/MIVB there is a restriction because the
transport company, as an operator, is not itself a
priority user. That was made clear once again
during a disaster simulation in which this was one
of the weaknesses revealed by the ASTRID-
system. After analysis of the issues observed,
ASTRID took the necessary steps to improve the
current situation.
Harmonised system
For buses and trams in Brussels, analogue
communication systems are currently in use
but that will soon change.
The changeover to a digital TETRA-network
offers many advantages, explains Frdric Jans-
Cooremans, Spectrum and Radio Project
Manager at STIB/MIVB. TETRA allows for fast,
direct and reliable communication, he says.
At the same time, the system can be used as a
back-up for the GPRS-network on which we
currently transmit data on the position of our
trams and buses, for example. Furthermore, once
there is a complete rollout of a new TETRA-
network, we would ourselves become the owners
of the network. That would allow us to set our
own priorities. Now, we are partially dependent
on the existing operators, who need to take other
priorities into account. In a crisis, for example,
this could lead to problems.
During the past year, STIB/MIVB has
conducted a technological study in order to
develop a harmonised system. The issues at hand
included whether the Brussels public transport
company should switch over to a radio network
of its own (for which it would of course need to
provide full maintenance and management) or
if it would once again collaborate with a
specialised operator. In order to make the
decision, the matter was first examined from
the point of view of STIB/MIVB-users and in terms
of their specific needs. Naturally, this involves
assessing as accurately as possible the current
needs as well as those in the future, since
determining the users demand is an absolutely
essential element in the process.
According to Philippe Soyez, Programme
Manager Digital Radio at STIB/MIVB, the study
in any case revealed that TETRA is a logical
choice. It is a mature technology used by many
of our international colleagues who are very
satisfied with it. In other words, TETRA is here to
stay, he says. The rollout of a network of this
type also offers us much more flexibility: we can
adjust everything to the existing systems and we
can also do things easier, like recording all
conversations. What is most important is that
the communication between our drivers and
dispatchers can take place instantly and in real-
time. Thats crucial, of course, in order to ensure
safety. In addition, TETRA allows better manage -
ment of the frequency range.
We are now preparing the rollout of an
aboveground network, explains Frdric.
The choice for the TETRA-technology is
definite. The procedure for determining who will
gradually install the network for STIB/MIVB is
currently underway. Ultimately, we hope to be
able to get started in mid-2014.
According to Philippe, this rollout will take
approximately two years. Naturally, we need to
start with the installation of the aboveground
network, he explains. To do this, we have
already selected a number of sites that should
provide full coverage. This can all happen
relatively quickly. The rollout in the vehicles is
another matter. After all, we cannot shut down
our entire network in order to install systems on
the vehicles. That means were going to have to
work systematically, bus by bus or tram by tram.
Furthermore, the existing system will need to
continue to be used alongside the new one for a
while presenting a serious challenge for us.
In the initial phase, the buses will be
equipped, because that is where the radio
network is currently least effective. Later, the
trams will follow. STIB/MIVB estimates that full
rollout on the vehicles will take two years.
Essential
There is no question that radio communication
is essential for STIB/MIVB. The vehicles cannot,
and must not, be put into operation without a
communication system. Otherwise, notifica-
tion of dispatching in the case of an accident
or an incident may be jeopardised, not to
mention the basic operational needs. It is
therefore no surprise that many public
transport companies around the world are
already using TETRA-technology.
Users of ASTRID at STIB/MIVB
At STIB/MIVB, there is currently three major
groups of employees using TETRA-communi -
cation: the metro drivers, the station and safety
staff. In addition, the Infrastructure Department
and the Traffic Control Centres have also been
equipped with this communication system.
The radio fleet currently consists of:
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