Personal Information:
Education:
AIN Shams University, Cairo, Egypt 9/96 – 6/99
Bachelor of physics & Computer Science, Faculty of Science.
Cumulative rate of appreciation: Very Good.
Graduation project: “Laplace Transforms and Applications”.
Grade: Excellent.
• The Laplace transforms.
• The inverse Laplace transforms.
• Applications to differential equation.
• Ordinary differential equation with constant coefficients.
• “C” Program of calculating differential equation.
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Certification:
Microsoft Certified Professional Systems Engineer (MCSE) on
Windows 2003
• Installing, Configuring, and Administering Microsoft
Windows 2003 Professional.
• Installing, Configuring, and Administering Microsoft
Windows 2003 server.
• Managing Microsoft Windows 2003 Network Environment.
• Implementing and Administering a Microsoft Windows 2003
Directory Service Infrastructure.
• Implementing and Administering a Microsoft Windows 2003
Network Infrastructure.
• Implementing and Administering a Microsoft Proxy Server
2.0.
• Designing Microsoft windows 2003 Directory Service
Infrastructure.
3COM Certificate
•Configuring and Deploying 3Com Switch 5500 Switches.
•Configuring and Deploying 3Com Switch 8800 Family.
Professional Experiences:
Responsibilities
• Wholly responsible for technical support operations in high-volume,
24X7 environments, including supervision of 5-member technical
support team and coordination of technical issues involving network,
hardware, and operating systems windows NT/2000/2003 server,
windows Vista, XP, windows 2000 professional.
Oversee network connectivity, implementation, integration, and
troubleshooting for servers, remote access, storage devices, printers
and scanners for the entire King Khalid Military Academy.
• Defining user functional and operational specifications,
solutions/network design, PC, printers and other network equipment
product evaluation and approval.
• Administer ISA, MS Exchange e-mail system and Internet
Information server to meet all management, employee, and student
needs for intranet Web Site.
Responsibilities
•Handling the network of about 40 users along with all
aspects of hardware & software problems.
•Attended “Fourth Shift” software administration
training course.
Responsibilities
•Handling the network of about 190 users along with
all aspects of hardware & software problems.
•Attended “Alfa Masr” finance software
administration.
•Attended “Focus” HR software administration.
Summer training :
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Responsibilities
•Trouble-shooting of computer hardware and software.
•Training included network installations and maintenance.
Responsibilities
•Trouble-shooting of computer hardware and
software.
Computer Skills
Operating Systems:
•Microsoft Windows 95, 98, Me, 2000,
Xp, Vista.
•Microsoft Windows 2003, 2000 Server.
•Microsoft Windows NT 4.0 (Server and
Workstation).
Networking:
•Microsoft
Windows for
workgroup
(Windows
3.11).
•Microsoft
Windows
2003/2000/NT
Domain,
Workgroup and
Active
directory.
•Microsoft
Windows
2003/2000
Terminal
server.
Hardware:
•Compaq Servers, Laptop computers and PC
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installation and maintenance.
•Hewlet Packard printers and peripherals
installation and maintenance.
•Macintosh PC and printers repair
installation and maintenance.
•Various types of printers, PC’s, Terminals and other
peripherals.
Language:
Arabic (mother tongue), English (excellent).
Citizenship:
Egyptian.
Notes References:
Available upon request.