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Reliable Pharmaceutical Service (RPS) Application and Technology Architectures

Presented by

Oluwatoyin Adegoroye

To

Dr. William McConnell

Advance System Analysis & Design (CIS 510)

Strayer University

April 21, 2013

RPS business functions and information system Current State The Reliable Pharmaceutical Service is a privately held company incorporated in 1975 in Albuquerque, New Mexico. It provides pharmacy services to health-care delivery organizations that are too small to have their own in-house pharmacy. The Reliable pharmaceutical industry (RPS) has been doing well, but with the coming of new technology and software implementation RPS has lost its effective business. Currently RPS pharmacy assistants take order by phone and the computer generates case manifest for each file. The supervisor assigns the case manifest to the pharmacist and they assign it back to the pharmacist assistant after confirming the order. Order-entry, billing, and inventory-management procedures are a hodgepodge of manual and computer-assisted method. Customer information areis stored in Microsoft Access and Excel spreadsheet. RPS has to give away its old way of operations and build a new beginning with technology and application plans. Several studies and much anecdotal evidence point to "software aging" as a common phenomenon, in which the state of a software system degrades with time. Exhaustion of system resources, data corruption, and numerical error accumulation are the primary symptoms of this degradation, which may eventually lead to performance degradation of the software, crash/hang failure, or other undesirable effects. "Software rejuvenation" is a proactive technique intended to reduce the probability of future unplanned outages due to aging (Castelli, 2001) with the implementation plan for RPS for next five years it can reach new heights in business and survive the pharmaceutical industry.
Comment [WSM1]: This reference is not listed in the reference section. Every in-text citation must have a matching reference listed.

RPS business functions and Information System Future State After understanding the challenges of Reliable Pharmaceutical Service chains, the company must be able to provide multi ways of delivering products and services, which will allow them to stand out from the rest of the competition. A necessary feature of application architecture is its flexibility to adapt itself to constantly and rapidly changing environmental conditions such as changes in processes and changes in Information System and Information Technology. With challenges RPS is facing, they will need to re-evaluate their software and database system. Switching to a system that will service all areas, such as patient insurance information, HIPPA guidelines, payment method, delivery choicechoice, and other areas depending on client. The new proposed application and technology architecture five year plan will include a robust centralized relational database management system, a web technology system, a new order system, new billing system, new inventory system, a mobile system and a security system to secure the data. The introduction of web and mobile technology will enable RPS to take order online and mobile application. Application architecture plan describe the integrate information systems that the organization needs to carry out its business function. Technology architecture plan is a description of the hardware, software, and communications network required to implement planned information system. tThe With with the new proposed plan, RPS will be able to meet customer expectations, reduce cost, increase agility, better manage security, provide system reliable availability, integrate systems together, increase access to the reliable information and introduce more innovative technologies. Reliable pharmaceuticals will need to hire a minimum of six informational specialists. The company is in the need for Business Analyst, SAN engineer, Network Manager,
Comment [WSM3]: The plans need to layout a timeline for each application and technology element. Comment [WSM2]: Sentence fragment.

Telecommunications, Database Administrator, and systems engineer. For Reliable Pharmaceuticals to progress over the next five years with revenues and profits desired, the company will need to discuss future areas. There are several areas included in the following application architecture starting with development, production, planning, distribution, and human resource. The first phase of the plan will include designing and developing a robust database and security. In the second phase of the plan, the replacement of the business function applications: new order, billing and inventory systems with the ability to integrate together, Also, a new process workflow will be designed to comprehend current business processes. The designing and implementation of web technology and mobile application will be the last phase of the plan. In general, to be HIPAA-compliant, a web site must at a minimum ensure that all protected health information is secure, backed up,up and only accessible by authorized personnel.

Order System

Billing System

Inventory System

Business Logic

Application Server

Cloud

Database Server Workstation Mobile

RPS Technology architecture plan

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RPS application architecture plan

Reference Satzinger, J., Jackson, R., & Burd, S. (2011). Systems Analysis & Design in a Changing World. Macon, Ohio: Cengage Learning IBM. (2012). Proactive management of software aging. Retrieved on April 21, 2013, Fromfrom http://domino.research.ibm.com/tchjr/journalindex.nsf/9fe6a820aae67ad785256547004d8af0/e27 eaf128f579c2b85256bfa0067fade!OpenDocument
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Comment [WSM5]: For every reference listed here there must be a matching in-text citation. See page 174 in the APA Publication Manual.