July

“Our Profit is
2008
Your Success”

An Affiliate Of

Coming this Fall! Upcoming Events

Mark your July

Vendor Council
calendars and look July 9, Noon
Chicken Coop, WDM
for registration
General Membership Meeting
forms mid-July. July 15, Noon
“Single Dish, Single Wire
Satellite Installation”
September 2, 9, 17 & 23; October 7, 14 & 20 Presented by Jim Van Dyke
ICS Advanced Technologies
Coursework Includes: Graze, West Glen
Management for Residential Issues Registration Attached

September/October
Legal Responsibilities
Fair Housing NAAEI CAM Series
Marketing September 2, 9, 17, 23
October 7, 14, 20
Property Maintenance for Managers
Financial 3rd Annual Trade Show
October 22, 5 - 8 pm
Risk Management
Sheraton Hotel, WDM
Community Analysis

1 Candidate: $550
Discounts apply for 2-5 Candidates $500
Candidates within the same 6+ Candidates $450
Management Company Non-Member $750

Inside Your Newsletter:

President’s Letter New Members More Gold snapshots
Committee Updates Announcements, Promotions and Postings July Meeting Registration
2009 CIAA Board Members Vendor Spotlight - William Penn University Fair Housing and Beyond - September 2
3rd Annual Golf Outing snapshots Vendor Listings NAA Connect
 Letter from the President
The CIAA is a volunteer-driven organization. Without members giving their time, an associa-
tion like ours can not prosper. Volunteering gives you the opportunity to get to know how the
association works and opens up opportunities to become a member of the Board of Directors.
Members are sometimes concerned that they won’t know what to do or that they won’t have
time once they commit. The Board of Directors works closely with all volunteers, and any
time that can be given is greatly appreciated. A lot goes on behind the scenes to keep our asso-
ciation ticking. We need YOU involved to continue bringing the members the opportunities
they have come to expect. Contact any board member to get involved and take an active role!

Committee Announcements
Education Committee
Fair Housing is one of the CAM modules. Since we have a large venue for our CAM classes,
our Education Committee is extending “Fair Housing and Beyond” to anyone who may have
missed our two classes earlier this year. The class will be held September 2.
Since CAM students are already registered for the Fair Housing module, get your registrations
and payment in as soon as possible to assure your spot at the table! Registration is attached!

Vendor Council
The 3rd Annual Trade Show will be held on
October 22 at the West Des Moines Sheraton
Hotel from 5 - 8 pm. “Around the World of
Property Management” will continue the tradi-
tion of being the top industry trade show!

2009 Board Members and Committees

President and Association Executive
Rick Koontz, Signature Place
Vice President
Jennifer O’Brien Konior, TAB Properties
Treasurer
Lori Young, Royal Oaks
Secretary
Heather Benton, Evergreen Terrace
Past President Legislative Committee Chair
Melissa Johnson, Olde English Village
Jennifer O’Brien Konior, TAB Properties
Vendor Council Co-Chairs
Tom Newton, Gorman Roofing Membership Committee Chair
Mary Spain, Apartment Finder Lori Young, Royal Oaks
Education Committee Chair Public Relations Committee Chair
Mary Spain, Apartment Finder Ellen Wade, The Des Moines Register

Page 2 Website: www.ciaahq.org

 3rd Annual Golf Outing

From left: 1st Flight First Place - Abendroth & Russell, sponsor; Chris Low, Joe Wallace, Jos Dunham,
Brooks Reynolds. 2nd Flight First Place - Baker Interiors, sponsor; Marcy Antisdel, Erin Wittrock, Dave
Whitmore, Jason Walker. 1st Flight Second Place - TAB Properties

More golf pictures on Page 6

Page 3
 Our Newest CIAA Members

New Vendor Members

ICI Paints

Announcements, Positions, and Postings

NEW WEBSITE COMING SOON!
CIAA’s website is getting a makeover! Iowa Website Designer, a Vendor
member, is creating a cleaner, easier-to-navigate website. As soon as it’s
up, we’ll let you know. Watch for the announcement in your email!

TAB Properties has promoted Jessica BH Management is pleased to introduce

Jones and Jessica Miller to Associate Prop- Cathy Bishop as the new Property Manager
erty Managers. Congratulations ladies! at Wakonda Village and Manor.

PART-TIME LEASING CONSULTANT

An energetic, and organized persons should only apply; past experience is
a plus. Responsibility includes as a direct liaison for prospective residents
and current resident. Must be courteous and efficient when handling cus-
tomers, residents, and their objections. Maintaining a professional appear-
ance and attitude is a must. Will directly assist Property Manager. Please
fax all resumes to (515) 267-0276) or email jackie@tmgmanagement.com.

FULL-TIME MAINTENANCE TECHNICIAN

A self-dedicated and organized persons should only apply; past experience
“Once you make a
and HVAC certification is a plus. Responsibility includes standard prac- decision, the universe
tices and tools used in the areas of repair and building maintenance. Rou-
tine maintenance and light maintenance in specialized areas such as elec- conspires to make it
trical, painting, plumbing, etc.... Must be able to maintain a professional
relationship with residents, subcontractors, and fellow co-workers. Will happen.”
directly assist the Property Manager. Please fax all resumes to (515) 267-
0276) or email jackie@tmgmanagement.com. ~Ralph Waldo Emerson

Please send new hires, promotions, and job postings to info@ciaahq.org for inclusion in the newsletter

CIAA on : Click here Email: info@ciaahq.org

Page 4
 Vendor Spotlight
William Penn University
Will earning your degree enable you to move within your company or ensure job security? *Information
from the U.S. Census Bureau reinforces the value of a college education: workers 18 and over with a
bachelor’s degree earn an average of $51,206 a year, while those with a high school diploma earn $27,915.
You can earn your degree and still work fulltime! At William Penn University College for Working
Adults, classes are held one night a week and you focus on one class at a time. William Penn University is
conveniently located in West Des Moines and in Ankeny; your classes will never change location or night
of the week. Considered full-time students, you are eligible to qualify for federal financial aid. A laptop is
provided and yours to keep upon graduation. To learn more about how to earn or complete your degree,
call Aubrey Leisinger at 515-222-9949 ext. 102 or
Rachel Van Den Broek at 515-222-9949 ext. 132.

*Information reported from www.census.gov

Need a Vendor? Call a Member First!

A+ Lawn & Landscape
Abendroth & Russell, P.C.
American Security and
Investigations
A.Q. Allstate Pest Control
American Family Insurance
Jared Frank Agency
Apartment Finder
BDS Laundry Management
Candlewood Suites
Carpet Pro - Baker Interiors
Carpet Source
Central Iowa Duct Cleaning
CertaPro Painters
Coinmach Corporation
Concentra Medical Centers
Cort Furniture Rental
Des Moines 360, Inc.
The Des Moines Register
To Become A Vendor Member Contact:
Rick Koontz at 515-226-2100
Tom Newton at 515-883-0838
DeWitt Painting Sears Commercial
Diamond Vogel Paints Select Van & Storage -
First Advantage SafeRent Mayflower Agent
Furniture Options Shelton Painting
Gorman Roofing Services Sherwin Williams Floor Cover-
ings
Hard Tops of Des Moines
Sherwin Williams Paint
ICI Paints
Sears Commercial
ICS Advanced Technologies
Simply Clean
Iowa Website Designer
Springer Pest Solutions
Jetz Service Co.
State Farm - Glen Waterhouse
Johnstone Supply
Stew Hansen’s Dodge City-Jeep
Lawns Plus
Stitzell Electric Supply Co.
Lint United Van Lines
Sudzy’s Carpet Cleaning
Marsden Building Maintenance
Tenant Data
Nationwide Office Care
Waste Connections
Qwest Communications
Waste Management
RealPage, Inc.
Wayout Consulting Services
Red Capital Group
William Penn University College
Reliable Construction
for Working Adults
Vendor Website Page
signaturerick@gmail.com
Page 5
tomn@gormanroofingservices.com
3rd Annual Golf Outing

Page 6
 Membership Meeting Registration
July 15, 2009 12 Noon
Graze at West Glen Town Center
5525 Mills Civic Parkway, West of I-35
Single Wire, Single Dish Satellite Installation
Presented by Jim Van Dyke, President of ICS Advanced Technologies
Tired of all those satellite dishes littering your property, magically appearing in the middle of the night, and fighting to
get them removed? Jim will explain an exclusive program available to you that will not only remove the unsightly
dishes attached to your siding and roofs, but offer your residents a choice between cable and satellite without compro-
mising your buildings. Highlights of this presentation will include:

• Factors of MDU Vacancy.

• Brief discussion on how having DIRECTV available increases the value of a property.
• Residents demand access to an HDTV solution.
• How technology can provide leasing incentives and increase traffic to your property.
• Telecom act of 1996 and recent FCC rulings say you must allow satellite TV.
• You can still legally get all the renegade dishes off your property by providing an alternative.
• Why not offer the best zero cost solution?

Registration Form for Single Wire, Single Dish Satellite Installation:

Name: Name:

Name: Name:

Company / Property Name:

Must RSVP no later than Noon on Monday, July 13, 2009

Please fax registration form to Mary Spain at 515-327-9104
All selections are $11.00 and include drink, tax, and gratuity.
Please indicate number of meals needed on each line.

________ Food Guru’s Chicken Lip Wrap - Spinach tortilla, chicken lip, lettuce, tomato, cheese
________ Kazu Sliders - Two mini cheeseburgers with kazu sauce and onion crisps
________ Soup & Salad Combo - Chicken Tortilla or Baked Potato Soup; Mediterranean, Sesame ginger, or
Mango basil salad
________ Lunch Grazing - Food Guru’s Chicken Lips, Kazu Sliders, Mediterranean Salad

PLEASE BRING A CHECK PAYABLE TO CIAA OR EXACT CHANGE

 CENTRAL IOWA APARTMENT ALLIANCE
presents
“Fair Housing and Beyond”
September 2, 2009 11:00 a.m. - 5:00 p.m.
West Des Moines Police Department, 250 Mills Civic Pkwy (E. of 50th St.)

The National Apartment Association Education

Institute (NAAEI) and The Institute of Real Estate
Management (IREM) join forces to enhance fair
housing education among rental housing providers.
NAAEI and IREM have partnered to develop this coursework and education initiative. NAAEI represents the
education and career development division of NAA, while IREM serves as a professional association for manag-
ers of income-producing properties worldwide.
The “Fair Housing and Beyond” seminar was created by subject matter experts from both of the above organiza-
tions. A legal firm specializing in Fair Housing reviewed all course content to insure compliance with Fair Hous-
ing Law.
• Sets new standard in fair housing training
• Uses DVD-delivered scenarios to demonstrate how real-life situations require critical thinking and pru-
dent decision making
• Vividly shows the serious consequences of incorrect responses and provides coaching on how to avoid
costly mistakes
• Delivers relevant knowledge of fair housing essentials – practical explanations of how federal, state, and
local protected classes and barred discriminatory acts impact property operations
Training for:
• Management company executives
• Property and site managers
• Leasing professionals
• Maintenance technicians
• Vendors at your property

Please fax your reservations to Mary Spain at (515) 327-9104 by August 15, 2009
All reservations will be billed if no-show. Payment in advance of class is appreciated!
Mail payment to: CIAA, 3775 E.P. True Pkwy, Suite 263, West Des Moines, IA 50265

Registration Form:

Name: Name:

Name: Name:

Company Name:

Address: City: Zip

Phone: Fax: Email:

 Connect
With NAA
NAA Awards Best in Industry
With PARAGON Awards
By Ron Shelton, CAPS
2009 National Apartment Association Chairman of the Board
Amalgamated Management Corp.
I
n recognition of the multifamily
housing industry’s top executives,
employees, affiliate programs and
communities, NAA presented its annual
PARAGON Awards during the 2009 NAA
Education Conference & Exposition, held
June 25-27 at Mandalay Bay Resort &
Casino in Las Vegas.
Following are 2009 award recipients:
NAA Individual Awards
Association Executive of the Year
Kathy Vallie, Property Management Association of Michigan
National Suppliers Council Achievement Award
Dave Schwehm, Time Warner Cable Community Solutions
Independent Rental Owner of the Year, 100 Units or Less
Dana Lowry, Grand West Properties LLC, Colorado Springs, Colo.
Independent Rental Owner of the Year, 101-500 Units
John Raper, Central Properties, Austin, Texas
NAAEI Individual Achievement Awards
Professional Designate of the Year
Kara Garst, CAPS, UDR Inc.
Certified Apartment Manager of the Year
Tricia Foreman, NALP, CAM, CAMT, CPM, Gumenick Properties
National Apartment Leasing Professional of the Year
Shannon Birtwell, NALP, WinnResidential
Certified Maintenance Technician of the Year
Dennis Norris, CAMT, Randor Management
Affiliated Association Awards
Communications Award
Lubbock Apartment Association
Community Service Award
Arizona Multihousing Association
Education Award
Property Management Association of Michigan
Government Affairs Award
Property Management Association of Michigan
Builders, Owners and Developers Awards
Best Garden/Townhouse, Pre-1979 – Under 150 Units
The Q at Maitland, Carter-Haston, Maitland, Fla.
Best Garden/Townhouse, Pre-1979 – Over 150 Units
Westborough, Burkely Communities LLC, Greensboro, N.C.
Best Garden/Townhouse, 1980-1999 – Over 150 Units
AMLI at Danada Farms, AMLI Residential, Wheaton, Ill.
Best Garden/Townhouse, Post 2000 – Over 150 Units
The Hamptons at Hunton Park, Gumenick Properties, Glen Allen, Va.
Best Mid/High-Rise, Pre-1979 – Under 150 Units
Flint Goodridge Apartments, HRI Mgmt. Corp., New Orleans
Best Mid/High-Rise, Pre-1979 – Over 150 Units
Loft 27, WinnResidential, Lowell, Mass.
Best Mid/High-Rise, 1980-1999 – Under 150 Units
Chelsea Village, Peabody Properties Inc., Chelsea, Mass.
Best Mid/High-Rise, 1980-1999 – Over 150 Units
Lake Arbor Towers, The Dolben Companies Inc., Mitchellville, Md.
Best Mid/High-Rise, Post 2000 – Under 150 Units
Evergreen at Rockwall, Churchill Residential, Rockwall, Texas
Best Mid/High-Rise, Post 2000 – Over 150 Units
Ventura Lofts, Southampton Management Inc., Houston
You Need to Know
NAA’s annual Survey of Income & Expenses includes an
executive summary, detailed data, reports and charts about rental
communities. More than 350 companies participated in the 2009
survey. The executive summary will appear in the August 2009
issue of units magazine and full results will be made available
on a CD for purchase in late fall 2009.