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CM 1830

OLY MPIA Operating Instructions

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5/621/3100 (13) www.olympiahk.com www.olympia-europe.de www.olympia.com.mx


CE Declaration 5/621/3100 (13)

CE Declaration

CM 1830

The manufacturer hereby declares that the equipment complies with the stipulations
defined in the following guidelines and standards:

Der Hersteller erklärt hiermit, daß das Gerät mit den Bestimmungen der Richtlinien
und Normen übereinstimmt:

Le fabricant déclare par la présente que l'appareil est conforme aux règlements et
normes en vigueur:

Por medio de la presente, el fabricante declara que este aparato está conforme a lo
dispuesto en las directivas y normas vigentes:

73/23/EEC; 93/68/EEC EN 60950: 92


89/336/EEC; 92/31/EEC EN 50081-1: 93
EN 50082-1: 97

2/<03,$
Olympia Office Machines Ltd.

March 2001 Harald J. Wellenberg Managing Director


5/621/3100 (13) Congratulations

Congratulations

on having chosen a cash register from Olympia.

The simple layout of the keys and numerous programmable functions make this an
exceptionally user-friendly cash register.

This cash register enables you to register amounts according to departments, store
PLUs and print receipts with programmed information. Various reports can be printed
out for evaluating and analyzing sales.

This operating instruction manual describes the functions, operating elements and
operating procedures for the cash register. Read it carefully so that you can take
advantages of the new cash register quickly and easily.

Olympia Office Machines Ltd.

This operating instruction manual serves purely for information purposes. Its
content is not part of any contract of sale.
All the data specified relates to nominal values. The equipment and options
described may differ from country to country according to national requirements.
Olympia Office Machines Ltd. reserves the right to modify the content and technical
specifications.

1
Contents 5/621/3100 (13)

Contents

Starting up .............................................................................................................................. 4
Intended use .................................................................................................................. 4
General information/Safety notes.................................................................................... 4
Transport protection locks............................................................................................... 4
Connection to the power supply...................................................................................... 4
Printer ............................................................................................................................ 6
Insert paper roll and journal roll....................................................................................... 6
End of journal paper ....................................................................................................... 7
Paper reel....................................................................................................................... 8
Change ribbon............................................................................................................... 8

Machine view .......................................................................................................................... 9


Machine view.................................................................................................................. 9
Display ......................................................................................................................... 10
Key-operated switch ..................................................................................................... 11
Keypad......................................................................................................................... 12
CM 1830 keypad .................................................................................................12
Key functions................................................................................................................ 12

Operation .............................................................................................................................. 16
Training mode .............................................................................................................. 16
Registrations ................................................................................................................ 16
Department registration (programmed price)........................................................16
Department price override ...................................................................................17
PLU registration...................................................................................................17
PLU price override...............................................................................................18
Repeated registration ..........................................................................................18
Registration by multiplication ...............................................................................19
Change computation............................................................................................20
Registration of different types of payment ............................................................20
Split payment.......................................................................................................22
Payment in foreign currencies..............................................................................23
Premium and Discount ................................................................................................. 24
Premiums, as a percentage .................................................................................24
Discounts, as a percentage..................................................................................25
Discounts, manually entered amounts .................................................................25
Payments received on account and paid out ................................................................. 27
Receive on account in cash, check or credit-card.................................................27
Paid out, cash......................................................................................................27
Error correction and void............................................................................................... 28
Error correct (direct cancellation) .........................................................................28
Void (designated cancellation) .............................................................................28
Refund/Returned goods cancellation....................................................................29
Miscellaneous............................................................................................................... 29
Enter clerk code...................................................................................................29
Lock/Unlock cash register electronically...............................................................30
Open cash register electronically .........................................................................30
Open cash register manually ...............................................................................30

2
5/621/3100 (13) Contents

Cash tender keys................................................................................................ 30


Passwords .......................................................................................................... 30
Print duplicate receipt.......................................................................................... 30
Time display ....................................................................................................... 30
Price check ......................................................................................................... 32
Interrupt registration (Hold key) ........................................................................... 32
Validation line ..................................................................................................... 32
Security system .................................................................................................. 32

Reports.................................................................................................................................. 33
Reports without memory deletion .................................................................................. 33
Reports with memory deletion ....................................................................................... 38

Error Messages..................................................................................................................... 39

Accessories and maintenance............................................................................................. 42


Options......................................................................................................................... 42
Keypad cover...................................................................................................... 42
Cash drawer trays............................................................................................... 42
Bill testing unit..................................................................................................... 42
Self-tests ...................................................................................................................... 42
Technical data .............................................................................................................. 43

Alphabetical index ................................................................................................................ 44

3
Starting up 5/621/3100 (13)

Starting up

■ Intended use
This cash register should be used exclusively for performing cash register business
indoors. Any other use is considered unintended use.

■ General information/Safety notes


− Make sure that the mains voltage corresponds to the specifications indicated on
the rating plate located at the back of the cash register.
− The cash register is a highly sophisticated piece of equipment. Never try to repair it
yourself. If repairs are necessary, give the cash register to an authorized service
center or your sales outlet.
− Never insert metallic objects such as screwdrivers, paper clips, etc. into the cash
register. They may damage the cash register and present the danger of causing an
electric shock.
− Always switch off the cash register after having finished your work.
− Clean the cash register by dusting it with a dry cloth. Never use water or solvents,
such as paint thinner or alcohol, to clean the cash register.
− In order to completely disconnect the cash register from the power supply,
disconnect the power plug from the mains socket.
− Do not expose the cash register to excessive heat.
− Keep the transport protection locks for future use. If the cash register is
subsequently moved, the transport locks must be reinstalled.

■ Transport protection locks


Before starting to operate the cash register, remove any transport protection locks and
keep them for future use.

Important transport In the case of damage caused during transport, the unit must be returned with the
note : packaging, operating instructions and accessories.

■ Connection to the power supply


Before connecting the cash register to the power supply, check that the voltage and
frequency specifications on the rating plate correspond to the local power supply.

Safety note: The power socket must be located close to the cash register and be easily
accessible. This enables the cash register to be disconnected from the power supply
quickly in an emergency.

Note: All data is retained following disconnection from the power supply. The internal
backup battery ensures data retention for approx. 1 year. To charge up the battery
for this, keep the cash register connected to the power supply for 12 hours after
switching it on for the first time.

4
5/621/3100 (13) Starting up

■ Printer
Caution: Observe the following information to ensure long, trouble-free operation:
− Never
- print when no paper is inserted.
- pull the paper when the printer is in operation.
- use poor quality paper or color ribbons.
- use used paper rolls a second time.
- manipulate the printer mechanism with hard objects or move by hand.
− Pay attention to the end of paper markings. Change the paper roll immediately.
− Have the cash register/printer serviced regularly by an authorized service center.
− Change the ribbon when the print quality starts to deteriorate.

6
■ Insert paper roll and journal roll
1. Connect the machine power supply. ¹º» is shown on the
display and the alarm is active.
2. Press -key to clear the alarm.
3. Open the printer lid.
4. Turn the key-operated switch to R.
5. Insert the paper rolls (37 mm wide) for the receipt and
journal (log) in the paper holders. The end of the paper rolls
must be at the bottom.
6. Feed the journal paper above the paper end sensor as
shown in the illustration below.

<
7. Feed the end of the paper roll, cut straight, into the printer

6
and press . Depending on the roll used, feed the
paper past the tear-off edge on the printer lid (receipt) or
onto the paper reel (journal).
8. Close the printer lid.
9. Press -key

5
Starting up 5/621/3100 (13)

■ End of journal paper

Example printout   Machine no., Receipt no., Date


 &/(5.$ Time, Clerk

'(37  Department with tax rate 1, amount


'(37  Department with tax rate 1, amount
'(37  Department with tax rate 1, amount
'(37  Department with tax rate 1, amount
'(37  Department with tax rate 1, amount
'(37  Department with tax rate 1, amount
'(37  Department with tax rate 1, amount
'(37  Department with tax rate 1, amount
'(37  Department with tax rate 1, amount
'(37  Department with tax rate 1, amount
'(37  Department with tax rate 1, amount

Press 6
Display ¹º» and alarm signal
,
insert new paper roll

'(37 
Press 6
Last entry is printed, continue registration or con-
clude

1(7727  Net total, amount


1217;%/  Non-taxable, amount

68%727$/  Subtotal of the registration, amount

&$6+  Total of the registration, amount

6
5/621/3100 (13) Starting up

■ Paper reel
The paper reel is required when the journal paper should be rolled onto it.

1. Open the printer lid.


2. Remove the paper reel.
3. Thread the end of the journal roll in the slit in the paper reel.
4. Insert the paper reel in the hollows provided for it.
5. In order to remove the journal paper after it has been rolled
up on the reel, remove the paper reel and pull the journal
paper roll off.
6. Reinsert the paper reel.
7. Close the printer lid.

■ Change ribbon

Note: Only use original ribbons.

1. Open the printer lid.

2. Pull the ribbon cassette up and out using the grip provided.
3. Insert the new ribbon cassette in the printer so that the ribbon
is positioned between the print head and paper. Latch the
ribbon cassette in place by pressing lightly.
4. Tighten the ribbon by turning the wheel in the direction of the
arrow.
5. Close the printer lid.

7
Machine view 5/621/3100 (13)

Machine view

■ Machine view
The diagram below illustrates the cash register with all its functional parts.

1. Slit for receipt validation 8. Key-operated switch


2. Printer lid 9. Keypad
3. Receipt paper roll feed 10. Cash register draw
4. Journal paper roll feed 11. Ribbon
5. Paper reel 12. Printer
6. Customer display 13. Paper release lever
7. Clerk display

8
5/621/3100 (13) Machine view

■ Display

The respective amount appears flush to the right in the display, to the left is the
number of repetitions (RPT) in cases where several registrations are made for one
department or PLU. DPT/PLU indicates the active department or PLU during manual
programming.
The lower part of the display indicates the following by means of illuminating marks:
TX, ST Department or PLU with tax rate
EC Error correction process
+%, -% Premium or discount
PO, RA Amount paid out, received on account
R OFF Receipt printing is switched off
SFT Department level 2 is active
C.C. Payment via credit-card
CHECK Payment via check
CASH Cash payment

Note: The customer display can be pulled out and turned.

9
Machine view 5/621/3100 (13)

■ Key-operated switch
The key-operated switch is the operational center of the cash register.
Various keys are available which enable the different functions to be used.
The OP key enables the user to make registrations and print reports without clearing
the memory.
The OW key enables the user to make registrations, print reports with/without clearing
the memory and program the cash register.
The OWP key enables the user to make registrations, print reports with/without
clearing the memory and program the cash register. It is also possible to activate
Training mode.

L Significance of the switch positions:


R
L = Power supply is switched off.
Each key can be turned to this position.
X R = Sales transactions can be registered
(refer to Chapter "Operation").
Z Each key can be turned to this position.
X = Reports can be printed without deleting the memory
P contents (refer to Chapter "Reports").
T Each key can be turned to this position.
Z = Reports can be printed with deletion of the memory
contents (refer to Chapter "Reports").
The OW and OWP keys can be turned to this position.
P = Programming level
Used to program the system flags, departments, PLUs,
prices, etc.
The OW and OWP keys can be turned to this position.
T = Training mode
Used to carry out transactions without storing the result
(refer to Chapter "Operation" / "Activate Training Mode").
The OWP key can be turned to this position.

10
5/621/3100 (13) Machine view

■ Keypad
The standard version of the CM 1830 cash register keypad is illustrated. The functions
of the individual keys are described on the following pages. The keypad setup can be
changed according to the programming of the keys.

■ CM 1830 keypad

■ Key functions
A short description of the keys is provided below:

xT
7 6to Numeric keys
− Enter prices, amounts, for programming etc.

to
Department keys
− Record items sold or returned in the department registers
(10 or 20 departments)

− Register the same item several times

2
− Print individual department reports
(key-operated switch position: X)

Department shift key


− Enables swtching to the second department level and back

11
Machine view 5/621/3100 (13)

a
b
PLU override key (POR)
− Assign price B to a PLU for which price A is stored; valid for one
registration

PLU key
− Register a stored PLU

− Register the same item several times

− Print full/individual reports

s
(key-operated switch position: X)

− Print and delete full PLU reports (key-operated switch position: Z)

No sale key
− Numbers entered are not registered as amounts but printed as
numeric entries.

i
Use, for example, to print a customer account number

− Open the cash register drawer to change money


(can be protected by a password)

O
Time/Date and multiplication key
− Multiply the amount shown in the display

− Display the current time

Cash key
− Register cash payments.
Entered amount is subtracted from the total amount paid

− Total amount appears in the display, the cash register drawer


opens

− Amount of change appears in the display

− Print full report (key-operated switch position: X)

[
− Print and delete full PLU report
(key-operated switch position: Z)

Credit-card key
− Register payments made by credit-card.
Entered amount is subtracted from the total amount paid

− Total amount appears in the display, the cash register drawer

w
opens

− Amount of change appears in the display

Check key
− Register payments made by check.
Entered amount is subtracted from the total amount paid

− Total amount appears in the display, the cash register drawer


opens

− Amount of change appears in the display

12
5/621/3100 (13) Machine view

y
7
Subtotal key
− Display the subtotal

− Store programming sequences (key-operated switch position: P)

ML
K
Currency conversion key
− Register payments in up to 15 currencies

Cash tender key

M
o
− Registers common cash bills received as payment.
Example: The customer pays with a £10 note. Press . The
cash register registers the £10 payment.

Paid out key


− Register amounts paid out

− Check price of PLU with scanner

− Print full/individual clerk reports

n
(key-operated switch position: X)

− Print and delete monthly report


(key-operated switch position: Z)

Received on account key (RA key)


− Register amounts paid into the cash drawer.
The amount is not assigned to the sales figures

V
− Print hourly reports (key-operated switch position: X)

− Print and delete hourly reports (key-operated switch position: Z)

3
Coupon key
− Subtract a stored or manually entered amount

− Print financial reports (key-operated switch position: X)

Refund key
− Register returned items

k
− Toggles input mode during programming between direct character

l
and digit entries to the input of ASCII codes and back.

Void key
− Cancels an amount that was entered several transactions before

Error correction key


− Cancel the last amount entered

I
− Print full department report
(key-operated switch position: X)

Premium key
− Add a stored or manually entered percentage to the price of the
last item or a subtotal

13
Machine view 5/621/3100 (13)

J
<
Discount key
− Subtract a stored or manually entered percentage from the price of

<
the last item or a subtotal

Receipt paper feed key


− Feed the receipt paper without printing (left key)

]
Journal paper feed key
− Feed the journal paper without printing (right key)

5
Receipt on/off key
− Switches receipt printing on or off when the key has been activated

Duplicate receipt key


− A second copy of the receipt is printed, if permitted

1
− If receipt printing is deactivated (R OFF marl illuminated), a receipt
can still be printed. In this case, the receipt is printed as the first
receipt.

6
Clerk ID key
− Clerks must log in by entering their personal passcode via this key,
when the key is activated

@
Clear key
− Deletes incorrect entries

− Clears error states

8
Validation key
− Prints a validation line on the receipt

Hold key
− Holds the registrations for a Customer A and stores the sales
amount. Customer B can then be served. Finally, resume serving
Customer A and the transaction is completed.

14
5/621/3100 (13) Operation

Operation

■ Training mode
It is possible to execute the functions described in this Chapter "Operation" without the
operations and results being stored (registered).
Key position: Training mode

Note: The OWP key is required for this.


All the functions which are available in operating mode R can be performed.

■ Registrations
The cash register provides easy to use repeat and multiplying functions to simplify
operations, e.g. when registering the same price in the same department.
Key position: Registration. All the following types of
registration can be carried out with the key in this
position.

x
■ Department registration (programmed price)

v
Use the department keys to register programmed prices.

e.g.
e.g.
e.g. O Press the required department key (Department 1)
Press the required department key (Department 2)
Press the relevant tendering key (Cash)

Example printout   Machine no., Receipt no., Date


 &/(5.$ Time, Clerk

'(37,  Department with tax rate 1, amount


'(37,,  Department with tax rate 2, amount
1(7727  Net total, amount
7;%/  Taxable at tax rate, amount
7$;  Tax included, amount
*567;  Gross total including tax, amount

7;%/  Taxable at tax rate, amount


7$;  Tax included, amount
*567;  Gross total including tax, amount

7$;727$/  Total amount of tax included, amount


6XE7RW  Subtotal, amount
&$6+  Cash payment, amount

15
Operation 5/621/3100 (13)

■ Department price override


It is possible to manually enter a price which differs from the price programmed for

x
that department (price override). The programmed department price remains

7 6
unchanged.

v
to Enter the amount

7 6
O
e.g. Press the required department key
to Enter the amount
e.g. Press the required department key
e.g. Press the relevant tendering key

Example printout   Machine no., Receipt no., Date


 &/(5.$ Time, Clerk

'(37,  Department with tax rate 1, amount


'(37,  Department with tax rate 1, amount
1(7727  Net total, amount
7$;  Tax includes, amount
6XE7RW  Subtotal, amount
&$6+  Cash, amount

■ PLU registration
In order to use the cash register to its best advantage, it is strongly recommended to
connect a barcode scanner. By connecting a scanner, it is possible to read the EAN
code on the item in order to register it in a transaction. The PLU of an item
corresponds to the EAN code. If, in exceptional cases, the scanner is not available,
the PLU (EAN code) can be entered manually using the keypad (see below). Since
this procedure should only be used in exceptional cases, this operating instruction

bb
manual assumes PLU registration via a scanner.

7 6 to Enter the PLU number (or EAN code )

O
7 6
PLU number and price are printed
to Enter the PLU number
PLU number and price are printed
e.g. Press the relevant tendering key

Example printout   Machine no., Receipt no., Date


 &/(5.$ Time, Clerk

3/8,  Article with tax rate 1, amount


3/8,  Article with tax rate 1, amount
1(7727  Net total, amount
7;%/  Taxable at tax rate, amount
7$;  Tax included, amount
*567;  Gross total including tax, amount

7$;727$/  Total amount of tax included, amount


6XE7RW  Subtotal, amount
&$6+  Cash payment, amount

16
5/621/3100 (13) Operation

■ PLU price override


By using the POR key, it is possible to override an amount for a PLU which is different

a
from the programmed price. The PLU price remains unchanged.

7 6 to Enter the price

O
Initiate the PLU override
X Item is scanned. The modified price appears in the
display
e.g. Press the relevant tendering key

Example printout   Machine no., Receipt no., Date


 &/(5.$ Time, Clerk

'(37,  Department with tax rate 1, amount


'(37,,  Department with tax rate 2, amount
1(7727  Net total, amount
7;%/  Taxable at tax rate, amount
7$;  Tax included, amount
*567;  Gross total including tax, amount

7;%/  Taxable at tax rate, amount


7$;  Tax included, amount
*567;  Gross total including tax, amount

7$;727$/  Total amount of tax included, amount


6XE7RW  Subtotal, amount
&$6+  Cash payment, amount

■ Repeated registration
Repetition of registrations can be performed after entering amounts, PLUs and

v
departments.

vO
7 6
e.g.
to Enter the amount
Press the required department key
Repeat the entry

bO
e.g. Press the relevant tendering key

or
X Item is scanned. The price appears in the display
Repeat the entry

r
e.g. Press the relevant tendering key

or

rO
e.g.

e.g.
Press the required department key
Repeat the entry
Press the relevant tendering key

17
Operation 5/621/3100 (13)

■ Registration by multiplication
The multiplication of registrations can be performed after entering amounts, PLUs and

ix
departments.

7 6 to Enter the number of items

O
7 6
Activate multiplication
to Enter the price
e.g. Enter the department

i
e.g. Press the relevant tendering key

7 6
or
to Enter the number of items

O
Activate multiplication
X Item is scanned. The multiplied price appears in the
display

iOx
e.g. Press the relevant tendering key

7 6
or
to Enter the number of items
Activate multiplication
e.g. Enter the department
e.g. Press the relevant tendering key

Note: It is also possible to multiply using decimal fractions.

Example:

ix
0G/2
To register 3.25 liters of engine oil at a price of £4.95 per liter.
Enter quantity of oil as a decimal fraction

O
162
Activate multiplication
Enter the price
e.g. Select the department
e.g. The price is displayed and the cash drawer opens

Example printout   Machine no., Receipt no., Date


 &/(5.$ Time, Clerk

[  Quantity x price, amount


'(37,  Department with tax rate 1, amount
1(7727  Net total, amount
7;%/  Taxable at tax rate, amount
7$;  Tax included, amount
*567;  Gross total including tax, amount

7$;727$/  Total amount of tax included, amount


6XE7RW  Subtotal, amount
&$6+  Cash payment, amount

18
5/621/3100 (13) Operation

■ Change computation

x M
The amount paid by the customer can be entered using the digit keys or the cash

7 6
tender keys; e.g. £10.00: . The amount of change due is displayed.

r
to Enter the amount

y
e.g. Press the required department key
X Item is scanned. The price appears in the display

O
e.g. Press the required department key

7 6
Subtotal
to Enter the amount tendered
e.g. Press the cash key. The change due is displayed and
the cash drawer opens

Example printout   Machine no., Receipt no., Date


 &/(5.$ Time, Clerk

'(37,,  Registered amount II = tax 2


3/8  Registered PLU, tax-free
'(37,,  Registered fixed price II = tax 2
68%727$/  Subtotal of the registration

1(7727  Net total of the registration


1217;%/  Tax-free goods
7;%/  Taxable amount
7$;  Amount of tax
*567;  Gross total including tax
7$;727$/  Total amount of tax included

68%727$/  Subtotal of the registration

&$6+  Amount tendered (cash tender key)

&+$1*(  Change due

■ Registration of different types of payment

xx
It is possible to receive payment by means of check, credit-card or cash.

7 6 to Enter the amount

y
7 6
e.g. Press the required department key
to Enter the amount

w
e.g. Press the required department key

7 6
Press the Subtotal key

y. [6
to Enter the amount tendered
e.g. Press the relevant tendering key
or

[
Press the Subtotal key
to Enter the credit-card number
e.g. Press the relevant tendering key
e.g. Finalize the transaction

19
Operation 5/621/3100 (13)

or
y. [6 Press the Subtotal key

[
to Enter the credit-card number

. 6
e.g. Press the relevant tendering key
to Enter the part payment
e.g. Press the relevant tendering key

or
7 6
O
e.g.
to Enter the amount tendered
Press the relevant tendering key

■ Split payment
A sum for payment can be paid for in several part payments. It is possible to use
different types of payment for each part.

[
Example: A customer wishes to split a total sales sum of £1540.50 into three part payments of
£1000.00 (credit-card), £400.00 DM (check) and £200.00 (cash).

[.
.77777
e.g. + Select credit-card payment
Enter the part of the sum to be paid by credit-card

w
The part amount is deducted from the total amount,

17777
the outstanding amount is shown in the display.
Enter the part of the sum to be paid by check

O
The part amount is deducted from the remaining sum,

/7777
the outstanding amount is shown in the display.
Enter the amount to be paid in cash
The part amount s deducted from the remaining sum,
the change due is displayed

Example printout   Maschinen-Nr., Bon-Nummer, Datum


 &/(5.$ Time, Clerk

3/8  Registered PLU, amount


3/8  Registered PLU, amount
6XE7RW  Sub total, amount
1(7727  Net total, amount
7;%/  Taxable at tax rate, amount
7$;  Tax included, amount
*567;  Gross total including tax, amount
7$;727$/  Total amount of tax included, amount
6XE7RW  Sub total, amount
&$5'  Part payment, credit-card 1
&+(&.  Part payment, check
&$6+  Part payment, cash
&+$1*(  Change due

20
5/621/3100 (13) Operation

■ Payment in foreign currencies


A sum for payment can be paid for in several different currencies. It is possible to use
different types of payment for each part.

Example:

7
A customer wishes to pay a sum due totaling DM 100.00 with (30 US Dollars) and the
remainder by check (DM 50.00).

Continue to press the key until the number related to


the required currency (US Dollars) appears in the

7
display
or

O2777
Enter the number related to the required currency and

0777
activate it by pressing
Enter the amount of US Dollars

w
The part amount is deducted from the total amount,
the outstanding amount (DM) is shown in the display
Enter the part of the sum to be paid by check
The part amount s deducted from the remaining sum,
the change due is displayed.

Example printout   Machine no., Receipt no., Date


 &/(5.$ Time, Clerk

3/8  Article, amount


3/8  Article, amount
1(7727  Net total, amount
1217;%/  Tax-free goods, amount
6XE7RW  Subtotal, amount
  Exchange rate
)&( 
&+(&.  Check, amount
&+$1*(  Change due, amount

21
Operation 5/621/3100 (13)

■ Premium and Discount


During registration, premium and discount operations can be performed on an amount
and/or subtotal according to percentage, variable or fixed premium or discount rates.

■ Premiums, as a percentage
If a surcharge needs to be added, e.g. at five percent, it can be registered using the

I
Premium key.

7 6 to Enter the percentage value (e.g. 5 for 5%)

I
Register the manually entered premium

or
Register the fixed rate percentage premium

Example printout   Machine no., Receipt no., Date


 &/(5.$ Time, Clerk

'(37,  Department with tax rate 1, amount


'(37,,  Department with tax rate 2, amount
68%727$/  Subtotal, amount
6(59,&(  Service, percentage
 Amount
1(7727  Net total, amount
7;%/  Taxable at tax rate, amount
7$;  Tax included, amount
*567;  Gross total including tax, amount

7;%/  Taxable at tax rate, amount


7$;  Tax included, amount
*567;  Gross total including tax, amount

7$;727$/  Total amount of tax included, amount


6XE7RW  Subtotal, amount
&$6+  Cash payment, amount

22
5/621/3100 (13) Operation

■ Discounts, as a percentage

J
If a discount on an item needs to be deducted, it can be registered using the Discount

7 6
key.

J
to Enter the percentage value (e.g. 2 for 2%)
Register the manually entered discount
or
Register the fixed rate discount percentage

Example printout   Machine no., Receipt no., Date


 &/(5.$ Time, Clerk

'(37,  Department with tax rate 1, amount


',6&2817  Discount, percentage
 Amount
68%727$/  Subtotal, amount
1(7727  Net total, amount
7;%/  Taxable at tax rate, amount
7$;  Tax included, amount
*567;  Gross total including tax, amount

7$;727$/  Total amount of tax included, amount


6XE7RW  Subtotal, amount
&$6+  Cash payment, amount

■ Discounts, manually entered amounts

V
In order, for example, to subtract manually entered fixed or variable amounts, use the

7 6
Coupon key.

V
to Enter the discount amount (e.g. 1500 for 15.00 DM)
Register the discount
or
Register fixed discount, e.g. 10.00 DM discount has
been programmed

Example printout   Machine no., Receipt no., Date


 &/(5.$ Time, Clerk

'(37,  Department with tax rate 1, amount


&28321  Amount of discount
1(7727  Net total, amount
1217;%/  Tax-free goods, amount
7;%/  Taxable at tax rate, amount
7$;  Tax included, amount
*567;  Gross total including tax, amount

7$;727$/  Total amount of tax included, amount


6XE7RW  Subtotal, amount
&$6+  Cash payment, amount

23
Operation 5/621/3100 (13)

■ Payments received on account and paid out


In addition to the "standard" registration procedures, it is also possible to make direct
payments in using cash, check or credit-card and payments out in cash.

nO
■ Receive on account in cash, check or credit-card
7 6 to Enter the amount
Amount is registered

nw
e.g. Cash register drawer opens

7 6
or
to Enter the amount
Amount is registered

n7[[
e.g. Cash register drawer opens

7 6
or
to Enter the amount

6
Amount is registered
to Enter the credit-card number
Cash register drawer opens

Example printout
  Machine no., Receipt no., Date
 &/(5.$ Time, Clerk

&$6+5$  Amount received

o
■ Paid out, cash
7 6 to Enter the amount
The amount is registered and the cash register drawer

y
opens

Note: This function may be protected by a password. In this case, it can only be carried out
after entering the correct password. Conclude the input by pressing .

Example printout
  Machine no., Receipt no., Date
 &/(5.$ Time, Clerk

&$6+32  Amount paid out

24
5/621/3100 (13) Operation

■ Error correction and void


Incorrect registrations can be corrected directly after the entry itself or after the
transaction.

l
■ Error correct (direct cancellation)
The last item entered during a registration can be corrected directly.

Entry is cancelled

■ Void (designated cancellation)

k7 x6
Errors in amounts, PLU prices and department prices for transactions entered
previously can be corrected.

Void function is activated

k
to Enter the amount
e.g. Corresponding amount is cancelled

or

kx
Void function is activated
X Item is scanned and the PLU price is cancelled

or
Void function is activated

y
e.g. Corresponding department price is cancelled

Note: This function may be protected by a password. In this case, it can only be carried out
after entering the correct password. Conclude the input by pressing .

25
Operation 5/621/3100 (13)

■ Refund/Returned goods cancellation

37 x6
Revision of transactions already concluded is possible by entering the respective
amounts, PLU numbers, department prices or scanning the items.

O
Refund function is activated
to Enter the amount

3O
e.g. Select the required department
Entered amount is cancelled from the department total

or
Refund function is activated
X Scan the item

3
Corresponding price is cancelled

or

O x
e.g.
Refund function is activated
Corresponding department price is cancelled

y
Cancellation is performed

Note: This function may be protected by a password. In this case, it can only be carried out
after entering the correct password. Conclude the input by pressing .

■ Miscellaneous
Set the key to position R

■ Enter clerk code


If the machine is operated by several personnel, individual clerk codes must be
programmed for each clerk. After assigning a clerk code, all the registrations
performed by each clerk are recorded individually parallel to recording the full statistics
and can be recalled separately.

1
To use this function, both the Clerk key (FLAG 38) and compulsory clerk entry (FLAG

7 6
19) must be entered.
to Enter the clerk code
Clerk is stored

26
5/621/3100 (13) Operation

1
■ Lock/Unlock cash register electronically
To use this function, the Clerk key (FLAG 38) must be activated.
Cash register is locked. The following appears in the

1
display:
Å»½

Enter the clerk code (PIN), 1 - 4 digits


Cash register is unlocked, the time appears in the
display

Note: When Å»½ appears in the display, the clerk code (PIN) must be entered

s
(1 - 4 digits).

■ Open cash register electronically


Cash register is opened

Note: This function may be protected by a password. In this case, it can only be carried out
after entering the correct password (refer to the section Passwords).

■ Open cash register manually


The cash drawer can be opened manually, e.g. following a power failure.

MLK
− Press the lever on the underside of the cash drawer towards the front

■ Cash tender keys


The keys , , , can be used to register cash tenders of
commonly used amounts, e.g. £5, £10, £20, £50.
The amounts assigned to the keys can be programmed and, therefore, can vary from
those mentioned above.

■ Passwords

y
Passwords can be assigned to protect certain functions from being used without
authorization.
The passwords are sequences of up to four digits which are not displayed when

O
entered. Conclude password input by pressing .

■ Print duplicate receipt

5
After concluding a registration, by pressing , a duplicate receipt can be printed
out if the function is permitted in the basic program.
This means a receipt can still be printed even if receipt printing has been deactivated.
In this case, the duplicate receipt is printed as the first receipt.
Duplicate receipt is printed

i
■ Time display
The cash register is equipped with an internal clock. The time can be printed on the
receipts or displayed in the display.
Time is displayed

27
Operation 5/621/3100 (13)

n Price check

o
Items which are not labeled with a price can be identified by the scanner and the PLU
price is indicated in the display without being registered.

6
Price mode is activated
X Item is scanned and the item price appears in the
display
Switch back to registration mode

n Interrupt registration (Hold key)


This function enables registrations for a customer to be interrupted in order to

8
complete the registrations for a second customer and then return to the first. The
accumulated registrations for the first customer are stored and recalled again for
further registrations after the interruption.

8 Registration is interrupted and stored


Sales for the second customer are registered and the transaction completed

@
Initial registration is resumed

■ Validation line
The Valid key can be used to validate a customer’s receipt by pressing the
key after inserting the receipt in the relevant slit. The validation line contains the
current date, time, receipt number, machine number and total amount.

■ Security system
When the cash register is connected to the power supply (mains adapter), the times
and dates indicating the last time the machine was turned off and on again are printed
on the receipt.

28
5/621/3100 (13) Reports

Reports

The cash register stores all transactions in various records. This enables subsequent
analysis of the registrations according to different aspects.
It is possible to generate and print reports without deleting the memory content. These
reports are generated with the key in position X. It is also possible to generate reports

6
whose contents is deleted from the memory when the report is completed and has
been printed. These reports are generated with the key in position Z.

y
Note: The printout of a report can be stopped at any time by pressing .

Note: Reports can be protected by passwords, whereby you will be requested to enter the
password (up to 4 digits). Conclude the input by pressing .

n Reports without memory deletion


The following reports can be generated with the key in position X:

− Single department report


− Full department report
− Single PLU report
− Full PLU report
− PLU group report
− Financial report
− Hourly report
− Single clerk report
− Full clerk report

x T2 Z
Refund item report
− Full X-report

Single department report


to Single department report is printed
or e.g. with

Example printout ;


'(3$570(175(3257

&21)(&7,21  Department, share of total sales


;  Number of units, amount
727$/  Total amount of sales

29
Reports 5/621/3100 (13)

l
Full department report
Full department report is printed (all registered
departments).
This process may take some time

Example printout ;


'(3$570(175(3257
&21)(&7,21  Department, share of total sales
;  Number of units, amount
)22'  Department, share of total sales
;  Number of units, amount
+286(+2/'  Department, share of total sales
;  Number of units, amount
6$/(727$/  Total amount of sales
7;%/  Amount taxable at tax 1
7$; 1 Number of registrations with tax 1
 Amount of tax 1
727$/  Total amount

*52835(3257
*53  Group 1 sales
*53  Group 2 sales

Single PLU report


X Single PLU report is printed

Example printout   Machine no., Receipt no., Date


 &/(5.$ Time, Clerk

;
3/85(3257
3/8  Article, share of total sales
;  Number, amount
6$/(727$/

s
Sales total
 Amount

PLU group report for selected range

b
First PLU group no. + Beginning of the PLU group report range is defined
(e.g. 1).
The following message is displayed Enter End
Last PLU group no. + End of the PLU group report range is defined (e.g. 99)
and PLU range is printed

30
5/621/3100 (13) Reports

Example printout
b
Full PLU report


Full PLU report is printed (all PLUs)

 Machine no., Receipt no., Date


 &/(5.$ Time, Clerk

;
3/85(3257
3/8  Article, share of total sales
;  Number of registrations, amount
3/8  Article, share of total sales
;  Number, amount

V
6$/(727$/ Sales total
 Amount
Financial report
Financial report is printed

Example printout ;


),1$1&,$/5(3257
*5266  Gross sales, amount
6(59,&( 1 Service, number
 Amount
6(59,&(, 1 Service, percentage
 Amount
',6&2817 1 Discount, number
 Amount
',6&2817,, 1 Discount, number
 Amount
5()81' 1 Refunds, number
 Amount
&28321 Amount of discount
;  Number, amount
68%727$/  Subtotal, amount
&$6+ 1 Cash payment, number
 Amount
)&( 1 Currency, number
 Amount
&+(&. 1 Check, number
 Amount
&$5' 1 Credit card, number
 Amount
&$6+5$ 1 Received an account, cash - no sale; number
 Amount
&$5'5$ 1 Received on account, card - no sale; number
 Amount
&+(&.,'  Cheks in drawer, amount
&$6+,'  Cash in drawer, amount
&$5','  Credit cards in drawer, amount
&$5','  Credit cards in drawer, amount
)&(  Currency, amount

31
Reports 5/621/3100 (13)

Example printout
n
Hourly report

;
Hourly report is printed

+285/<5(3257
  Time, share of total sales
;  Number of registrations, amount
  Time, share of total sales
;  Number of registrations, amount
  Time, share of total sales
; Number of registrations, amount


o
Total sales

;
Single clerk report
+ Respective single clerk report is printed (enter a
number from 1 – 6)

Example printout ;


&/(5.5(3257
&/(5.$ Clerk
76$/( 1 Sales, number
 Amount
7$; 1

o
Sales with tax, number
 Amount of tax included

Full clerk report


Full clerk report is printed (all 6 clerks)

Example printout ;


&/(5.5(3257
&/(5.$ Clerk
76$/( 1 Sales, number of registrations
 Amount of sales
7$; 1 Tax, number of registrations
 Share of tax
&/(5.% Clerk
76$/( 1 Sales, number of registrations
 Amount of sales
7$; 1 Tax, number of registrations
 Share of tax
727$/  Total amount of sales
7$;  Share of tax

32
5/621/3100 (13) Reports

Refund item report


BottleRefund key The item report for refunding deposits is printed

Example printout ;


,7(05(3257
,7(0  Deposit for category 1, share of deposit sales
;  Number of deposit registrations, amount
,7(0  Deposit for category 2, share of deposit sales
;  Number of deposit registrations, amount
6$/(727$/ 

O
Total amount of deposits

Full X-report
Full X-report is printed according to the programming
in Flag 40

33
Reports 5/621/3100 (13)

■ Reports with memory deletion


The following reports can be generated with the key in position Z:

− Full PLU report


− Hourly report
− Refund item report

b
Monthly Z-report
− Full Z-report

Full PLU report

n
PLU report is printed and subsequently deleted

Hourly report
Hourly report is printed and subsequently deleted

Refund item report


Refund Bottle key Refund item report is printed and subsequently

O
deleted

Full Z-report
The full report is printed according to the programming
in Flag 41 and then deleted.
The Grand Total (accumulated sum of all the
registered amounts) and the monthly reports are not

o
cleared

Monthly report
All stored Z-reports are deleted.
The Grand Total (accumulated sum of all the
registered amounts) is not cleared

Note: If the reports are protected by passwords, two passwords must be entered to access
the monthly report.
1st password "Z-report"; 2nd password "monthly report".

34
5/621/3100 (13) Error Messages

6
Error Messages

Error messages: operation


Error messages appear in the display and an acoustic signal is issued as a result of
incorrect operation.
Error message is cleared

Error Cause
message
E00 Incorrect key pressed
E01 Incorrect key operation sequence
E02 A number/digit sequence (with decimal point) must be entered or
the entry is too long
E03 Result exceeds permitted number of digits or is zero
E04 Result exceeds permitted number of digits or is zero

E10 Incorrect key pressed

E20 Card payments related to negative values are not accepted


E24 Electronic cash-card used for payment not recognized
E30 This operation must be performed within a registration
E31 This operation must be performed outside a registration
E32 (ÁÇÅÅ ) PLU number in the registration outside the range
E33 PLU in the registration could not be found

E40 The operation requires the input of a number


E41 The operation does not require the input of a number
E42 The operation accepts the input of a zero
E43 The number entered exceeds the range
E44 The digits entered exceeds the range for PLU input
E45 Result cannot be rounded
E46 Result cannot be rounded
E47 The maximum permissible amount for checks has been exceeded
E48 The percentage value is outside the range

E50 The operation does not accept the entry of a decimal point
E51 The decimal point has already been entered
E52 The number of decimal places for percentage input exceeds 2
Continued on next page

35
Error Messages 5/621/3100 (13)

Error Cause
message
E60 The item barcode is valid but not found in the PLU database.
E61 This item has been withdrawn from sales
E62 This department has been withdrawn from sales
E63 Discount is possible for this PLU registration
E64 The PLU index is outside the range
E65 The number of digits permitted for price entry for departments has
been exceeded
E70 It is not necessary to enter the clerk code
E71 The clerk code entered exceeds four digits
E72 The clerk code is incorrect

E80 The input must be positive or zero


E81 The item barcode was not found / recognized
E82 The result exceeds the range
E83 The sum exceeds the range
E84 The counter for the validation printout exceeds the permissible
value
¿ÊËÂÀ¸ÁÇÅÅ The total amount in the cash register drawer exceeds the
permissible value
E86 Operating mode R/T has been changed
E87 Price input zero has been blocked
E88 Compulsory to enter the change
E89 Pay out amount is greater than the amount in the cash drawer

¹¯°º¸ÆÄ Printer fault (jam)


¹¯±º¸ÆÁ Printer memory is full
E92 A fixed key cannot be reprogrammed

Å»½ Four digit clerk code must be entered


ſ½ Language change when entering the language code
Caution!
All settings will be lost!
¾Ç¼¼»Æ Change keypad assignment

36
5/621/3100 (13) Error Messages

Error messages printer


In the case of a printer error, the message º¸ÆÄ appears in the display. Switch the
cash register off immediately and disconnect the power plug.

Check that the paper rolls and ribbon are correctly inserted, whether the paper or
ribbon are damaged or objects have fallen into the printer mechanism.
Remove them if they have.

Caution: Remove any objects very carefully. Do not use knives, screwdrivers or similar
tools to help. Never use force. This may damage the printer mechanism.

1. Open the printer lid.

2. Remove the ribbon cassette.


3. Pull the paper release lever towards the front to align
the paper or carefully pull it out.
4. If necessary, remove the printer lid according to the
instructions on the lid.
Caution! Risk of burns! The print head can become
very hot.
5. Allow the print head to cool down and then clear any
jammed paper.

6
6. Reassemble the printer lid according to the
instructions on the lid.
7. Close the printer lid.

Switch the cash register on again and press .


Carry out a new registration.
If º¸ÆÄ appears in the display again, contact your authorized service center.
In an emergency, the cash register can be operated without a printer (refer to the
basic program Flag 19).

37
Accessories and maintenance 5/621/3100 (13)

Accessories and maintenance

■ Options

■ Keypad cover
The cash register keypad can be protected from moisture and dust by means of a
keypad cover.

■ Cash drawer trays

■ Bill testing unit

aaaa
■ Self-tests
It is possible to program the machine to permit self-tests (Flag 9).

(/
The self-tests check individual cash register components.
Tests the display

01 Tests the keypad


Tests the printer

a
Tests the scanner

.77a
Parameters 2400 baud, E, 8, 1. To perform the test, a scanner
must be used – CR must be programmed as the end of data

2
//5a
command.
PC interface test.
Only implement with a testing device! It checks the memory banks
(RAM banks 1-7)
Only implemented for the TUV test (continuous printing)

38
5/621/3100 (13) Accessories and maintenance

■ Technical data
Keys 51

Departments: max. 40

Display: Two 12-digit displays, for the customer and the clerk

Printer: Speed: Approx. 2 lines/second


Paper roll: 2 x 37 mm wide, ∅ 65 mm
Ribbon: Blue

Noise level: LpA < 58 dB

Dimensions and weight: Height: 285 mm (350 mm)


Width: 405 mm
Depth: 422 mm
Weight: Approx. 11 kg

Safety tests: Complying with EN 60 950, (IEC 950)

Power consumption: Operation: 25 W


Standby: 8 W

Power supply: 230 V, 50 Hz

39
Alphabetical index 5/621/3100 (13)

Alphabetical index

2nd level key 11 General information 4

Bill testing unit 38 Hold key 28


Hold key 14
Cash drawer trays 38 Hourly report, X 32
Cash key 12 Hourly report, Z 34
Cash register drawer 8
Cash tender key 13 Important transport note 4
Cash tender keys 27 Insert journal roll 5
Change ribbon 7 Insert paper roll 5
Check key 12 Intended use 4
Claims for damage 4 Interrupt registration 28
Clear key 14
Clerk display 8 Journal paper feed 8
Clerk ID key 14 Journal paper feed key 14
Connection to the power supply 4
Coupon key 13 Key functions 11
Credit-card key 12 Key-operated switch 8, 10
Currency conversion key 13 Keypad 8, 11
Customer display 8 Keypad cover 38

Decimal fractions 18 Lock cash register electronically 27


Department keys 11
Department price override 16 Machine view 8
Department registration 15 Mains voltage 4
Department shift key 11 Miscellaneous 26
Discount key 14 Monthly report 34
Discounts, as a percentage 23
Discounts, manually entered amounts 23 No sale key 12
Display 9 Numeric keys 11
Display change 19
Duplicate receipt key 14 Open cash register electronically 27
Open cash register manually 27
End of journal paper 6 Options 38
Enter clerk code 26 Paid out key 13
Error correct 25 Paid out, cash 24
Error correction and void 25 Paper and printer release lever 8
Error correction key 13 Paper reel 7, 8
Error messages 35 Passwords 27
Error messages printer 37 Payment in foreign currencies 21
PLU group report for selected range, X 30
Financial report, X 31 PLU key 12
Full clerk report, X 32 PLU override key 12
Full department report, X 30 PLU price override 17
Full PLU report, X 31 PLU registration 16
Full PLU report, Z 34 Premium key 13
Full X-report 33 Premiums 22
Full Z-report 34 Price check 28
Print duplicate receipt 27

40
5/621/3100 (13) Alphabetical index

Printer 8 Safety note 4


Printer 5 Safety notes 4
Printer lid 8 Security system 28
Self-tests 38
Receipt on/off key 14 Service center 4
Receipt paper feed 8 Single clerk report, X 32
Receipt paper feed key 14 Single department report, X 29
Receipt, second 14 Single PLU report, X 30
Receive on account by check 24 Split payment 20
Receive on account by credit-card 24 Stundenbericht, Z 34
Received on account 24 Subtotal key 13
Received on account key 13
Refund item report, X 33 Technical data 39
Refund key 13 Time display 27
Refund/Returned goods cancellation 26 Time/Date key 12
Register split payments 20 Training mode 15
Register types of payment 19 Transport protection locks 4
Registration by multiplication 18
Registration of different types of payment 19 Unlock cash register electronically 27
Registrations 15
Repeated PLU registration 17 Validation 8
Reports 29 Validation key 14
Reports with memory deletion, Z 34 Validation line 28
Reports without memory deletion, X 29 Void 25
Ribbon 8 Void key 13

X-reports 29
Z-reports 34

41

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