2/<03,$
6,1&(
CE Declaration
CM 1830
The manufacturer hereby declares that the equipment complies with the stipulations
defined in the following guidelines and standards:
Der Hersteller erklärt hiermit, daß das Gerät mit den Bestimmungen der Richtlinien
und Normen übereinstimmt:
Le fabricant déclare par la présente que l'appareil est conforme aux règlements et
normes en vigueur:
Por medio de la presente, el fabricante declara que este aparato está conforme a lo
dispuesto en las directivas y normas vigentes:
2/<03,$
Olympia Office Machines Ltd.
Congratulations
The simple layout of the keys and numerous programmable functions make this an
exceptionally user-friendly cash register.
This cash register enables you to register amounts according to departments, store
PLUs and print receipts with programmed information. Various reports can be printed
out for evaluating and analyzing sales.
This operating instruction manual describes the functions, operating elements and
operating procedures for the cash register. Read it carefully so that you can take
advantages of the new cash register quickly and easily.
This operating instruction manual serves purely for information purposes. Its
content is not part of any contract of sale.
All the data specified relates to nominal values. The equipment and options
described may differ from country to country according to national requirements.
Olympia Office Machines Ltd. reserves the right to modify the content and technical
specifications.
1
Contents 5/621/3100 (13)
Contents
Starting up .............................................................................................................................. 4
Intended use .................................................................................................................. 4
General information/Safety notes.................................................................................... 4
Transport protection locks............................................................................................... 4
Connection to the power supply...................................................................................... 4
Printer ............................................................................................................................ 6
Insert paper roll and journal roll....................................................................................... 6
End of journal paper ....................................................................................................... 7
Paper reel....................................................................................................................... 8
Change ribbon............................................................................................................... 8
Operation .............................................................................................................................. 16
Training mode .............................................................................................................. 16
Registrations ................................................................................................................ 16
Department registration (programmed price)........................................................16
Department price override ...................................................................................17
PLU registration...................................................................................................17
PLU price override...............................................................................................18
Repeated registration ..........................................................................................18
Registration by multiplication ...............................................................................19
Change computation............................................................................................20
Registration of different types of payment ............................................................20
Split payment.......................................................................................................22
Payment in foreign currencies..............................................................................23
Premium and Discount ................................................................................................. 24
Premiums, as a percentage .................................................................................24
Discounts, as a percentage..................................................................................25
Discounts, manually entered amounts .................................................................25
Payments received on account and paid out ................................................................. 27
Receive on account in cash, check or credit-card.................................................27
Paid out, cash......................................................................................................27
Error correction and void............................................................................................... 28
Error correct (direct cancellation) .........................................................................28
Void (designated cancellation) .............................................................................28
Refund/Returned goods cancellation....................................................................29
Miscellaneous............................................................................................................... 29
Enter clerk code...................................................................................................29
Lock/Unlock cash register electronically...............................................................30
Open cash register electronically .........................................................................30
Open cash register manually ...............................................................................30
2
5/621/3100 (13) Contents
Reports.................................................................................................................................. 33
Reports without memory deletion .................................................................................. 33
Reports with memory deletion ....................................................................................... 38
Error Messages..................................................................................................................... 39
3
Starting up 5/621/3100 (13)
Starting up
■ Intended use
This cash register should be used exclusively for performing cash register business
indoors. Any other use is considered unintended use.
Important transport In the case of damage caused during transport, the unit must be returned with the
note : packaging, operating instructions and accessories.
Safety note: The power socket must be located close to the cash register and be easily
accessible. This enables the cash register to be disconnected from the power supply
quickly in an emergency.
Note: All data is retained following disconnection from the power supply. The internal
backup battery ensures data retention for approx. 1 year. To charge up the battery
for this, keep the cash register connected to the power supply for 12 hours after
switching it on for the first time.
4
5/621/3100 (13) Starting up
■ Printer
Caution: Observe the following information to ensure long, trouble-free operation:
− Never
- print when no paper is inserted.
- pull the paper when the printer is in operation.
- use poor quality paper or color ribbons.
- use used paper rolls a second time.
- manipulate the printer mechanism with hard objects or move by hand.
− Pay attention to the end of paper markings. Change the paper roll immediately.
− Have the cash register/printer serviced regularly by an authorized service center.
− Change the ribbon when the print quality starts to deteriorate.
6
■ Insert paper roll and journal roll
1. Connect the machine power supply. ¹º» is shown on the
display and the alarm is active.
2. Press -key to clear the alarm.
3. Open the printer lid.
4. Turn the key-operated switch to R.
5. Insert the paper rolls (37 mm wide) for the receipt and
journal (log) in the paper holders. The end of the paper rolls
must be at the bottom.
6. Feed the journal paper above the paper end sensor as
shown in the illustration below.
<
7. Feed the end of the paper roll, cut straight, into the printer
6
and press . Depending on the roll used, feed the
paper past the tear-off edge on the printer lid (receipt) or
onto the paper reel (journal).
8. Close the printer lid.
9. Press -key
5
Starting up 5/621/3100 (13)
Press 6
Display ¹º» and alarm signal
,
insert new paper roll
'(37
Press 6
Last entry is printed, continue registration or con-
clude
6
5/621/3100 (13) Starting up
■ Paper reel
The paper reel is required when the journal paper should be rolled onto it.
■ Change ribbon
2. Pull the ribbon cassette up and out using the grip provided.
3. Insert the new ribbon cassette in the printer so that the ribbon
is positioned between the print head and paper. Latch the
ribbon cassette in place by pressing lightly.
4. Tighten the ribbon by turning the wheel in the direction of the
arrow.
5. Close the printer lid.
7
Machine view 5/621/3100 (13)
Machine view
■ Machine view
The diagram below illustrates the cash register with all its functional parts.
8
5/621/3100 (13) Machine view
■ Display
The respective amount appears flush to the right in the display, to the left is the
number of repetitions (RPT) in cases where several registrations are made for one
department or PLU. DPT/PLU indicates the active department or PLU during manual
programming.
The lower part of the display indicates the following by means of illuminating marks:
TX, ST Department or PLU with tax rate
EC Error correction process
+%, -% Premium or discount
PO, RA Amount paid out, received on account
R OFF Receipt printing is switched off
SFT Department level 2 is active
C.C. Payment via credit-card
CHECK Payment via check
CASH Cash payment
9
Machine view 5/621/3100 (13)
■ Key-operated switch
The key-operated switch is the operational center of the cash register.
Various keys are available which enable the different functions to be used.
The OP key enables the user to make registrations and print reports without clearing
the memory.
The OW key enables the user to make registrations, print reports with/without clearing
the memory and program the cash register.
The OWP key enables the user to make registrations, print reports with/without
clearing the memory and program the cash register. It is also possible to activate
Training mode.
10
5/621/3100 (13) Machine view
■ Keypad
The standard version of the CM 1830 cash register keypad is illustrated. The functions
of the individual keys are described on the following pages. The keypad setup can be
changed according to the programming of the keys.
■ CM 1830 keypad
■ Key functions
A short description of the keys is provided below:
xT
7 6to Numeric keys
− Enter prices, amounts, for programming etc.
to
Department keys
− Record items sold or returned in the department registers
(10 or 20 departments)
2
− Print individual department reports
(key-operated switch position: X)
11
Machine view 5/621/3100 (13)
a
b
PLU override key (POR)
− Assign price B to a PLU for which price A is stored; valid for one
registration
PLU key
− Register a stored PLU
s
(key-operated switch position: X)
No sale key
− Numbers entered are not registered as amounts but printed as
numeric entries.
i
Use, for example, to print a customer account number
O
Time/Date and multiplication key
− Multiply the amount shown in the display
Cash key
− Register cash payments.
Entered amount is subtracted from the total amount paid
[
− Print and delete full PLU report
(key-operated switch position: Z)
Credit-card key
− Register payments made by credit-card.
Entered amount is subtracted from the total amount paid
w
opens
Check key
− Register payments made by check.
Entered amount is subtracted from the total amount paid
12
5/621/3100 (13) Machine view
y
7
Subtotal key
− Display the subtotal
ML
K
Currency conversion key
− Register payments in up to 15 currencies
M
o
− Registers common cash bills received as payment.
Example: The customer pays with a £10 note. Press . The
cash register registers the £10 payment.
n
(key-operated switch position: X)
V
− Print hourly reports (key-operated switch position: X)
3
Coupon key
− Subtract a stored or manually entered amount
Refund key
− Register returned items
k
− Toggles input mode during programming between direct character
l
and digit entries to the input of ASCII codes and back.
Void key
− Cancels an amount that was entered several transactions before
I
− Print full department report
(key-operated switch position: X)
Premium key
− Add a stored or manually entered percentage to the price of the
last item or a subtotal
13
Machine view 5/621/3100 (13)
J
<
Discount key
− Subtract a stored or manually entered percentage from the price of
<
the last item or a subtotal
]
Journal paper feed key
− Feed the journal paper without printing (right key)
5
Receipt on/off key
− Switches receipt printing on or off when the key has been activated
1
− If receipt printing is deactivated (R OFF marl illuminated), a receipt
can still be printed. In this case, the receipt is printed as the first
receipt.
6
Clerk ID key
− Clerks must log in by entering their personal passcode via this key,
when the key is activated
@
Clear key
− Deletes incorrect entries
8
Validation key
− Prints a validation line on the receipt
Hold key
− Holds the registrations for a Customer A and stores the sales
amount. Customer B can then be served. Finally, resume serving
Customer A and the transaction is completed.
14
5/621/3100 (13) Operation
Operation
■ Training mode
It is possible to execute the functions described in this Chapter "Operation" without the
operations and results being stored (registered).
Key position: Training mode
■ Registrations
The cash register provides easy to use repeat and multiplying functions to simplify
operations, e.g. when registering the same price in the same department.
Key position: Registration. All the following types of
registration can be carried out with the key in this
position.
x
■ Department registration (programmed price)
v
Use the department keys to register programmed prices.
e.g.
e.g.
e.g. O Press the required department key (Department 1)
Press the required department key (Department 2)
Press the relevant tendering key (Cash)
15
Operation 5/621/3100 (13)
x
that department (price override). The programmed department price remains
7 6
unchanged.
v
to Enter the amount
7 6
O
e.g. Press the required department key
to Enter the amount
e.g. Press the required department key
e.g. Press the relevant tendering key
■ PLU registration
In order to use the cash register to its best advantage, it is strongly recommended to
connect a barcode scanner. By connecting a scanner, it is possible to read the EAN
code on the item in order to register it in a transaction. The PLU of an item
corresponds to the EAN code. If, in exceptional cases, the scanner is not available,
the PLU (EAN code) can be entered manually using the keypad (see below). Since
this procedure should only be used in exceptional cases, this operating instruction
bb
manual assumes PLU registration via a scanner.
O
7 6
PLU number and price are printed
to Enter the PLU number
PLU number and price are printed
e.g. Press the relevant tendering key
16
5/621/3100 (13) Operation
a
from the programmed price. The PLU price remains unchanged.
O
Initiate the PLU override
X Item is scanned. The modified price appears in the
display
e.g. Press the relevant tendering key
■ Repeated registration
Repetition of registrations can be performed after entering amounts, PLUs and
v
departments.
vO
7 6
e.g.
to Enter the amount
Press the required department key
Repeat the entry
bO
e.g. Press the relevant tendering key
or
X Item is scanned. The price appears in the display
Repeat the entry
r
e.g. Press the relevant tendering key
or
rO
e.g.
e.g.
Press the required department key
Repeat the entry
Press the relevant tendering key
17
Operation 5/621/3100 (13)
■ Registration by multiplication
The multiplication of registrations can be performed after entering amounts, PLUs and
ix
departments.
O
7 6
Activate multiplication
to Enter the price
e.g. Enter the department
i
e.g. Press the relevant tendering key
7 6
or
to Enter the number of items
O
Activate multiplication
X Item is scanned. The multiplied price appears in the
display
iOx
e.g. Press the relevant tendering key
7 6
or
to Enter the number of items
Activate multiplication
e.g. Enter the department
e.g. Press the relevant tendering key
Example:
ix
0G/2
To register 3.25 liters of engine oil at a price of £4.95 per liter.
Enter quantity of oil as a decimal fraction
O
162
Activate multiplication
Enter the price
e.g. Select the department
e.g. The price is displayed and the cash drawer opens
18
5/621/3100 (13) Operation
■ Change computation
x M
The amount paid by the customer can be entered using the digit keys or the cash
7 6
tender keys; e.g. £10.00: . The amount of change due is displayed.
r
to Enter the amount
y
e.g. Press the required department key
X Item is scanned. The price appears in the display
O
e.g. Press the required department key
7 6
Subtotal
to Enter the amount tendered
e.g. Press the cash key. The change due is displayed and
the cash drawer opens
xx
It is possible to receive payment by means of check, credit-card or cash.
y
7 6
e.g. Press the required department key
to Enter the amount
w
e.g. Press the required department key
7 6
Press the Subtotal key
y. [6
to Enter the amount tendered
e.g. Press the relevant tendering key
or
[
Press the Subtotal key
to Enter the credit-card number
e.g. Press the relevant tendering key
e.g. Finalize the transaction
19
Operation 5/621/3100 (13)
or
y. [6 Press the Subtotal key
[
to Enter the credit-card number
. 6
e.g. Press the relevant tendering key
to Enter the part payment
e.g. Press the relevant tendering key
or
7 6
O
e.g.
to Enter the amount tendered
Press the relevant tendering key
■ Split payment
A sum for payment can be paid for in several part payments. It is possible to use
different types of payment for each part.
[
Example: A customer wishes to split a total sales sum of £1540.50 into three part payments of
£1000.00 (credit-card), £400.00 DM (check) and £200.00 (cash).
[.
.77777
e.g. + Select credit-card payment
Enter the part of the sum to be paid by credit-card
w
The part amount is deducted from the total amount,
17777
the outstanding amount is shown in the display.
Enter the part of the sum to be paid by check
O
The part amount is deducted from the remaining sum,
/7777
the outstanding amount is shown in the display.
Enter the amount to be paid in cash
The part amount s deducted from the remaining sum,
the change due is displayed
20
5/621/3100 (13) Operation
Example:
7
A customer wishes to pay a sum due totaling DM 100.00 with (30 US Dollars) and the
remainder by check (DM 50.00).
7
display
or
O2777
Enter the number related to the required currency and
0777
activate it by pressing
Enter the amount of US Dollars
w
The part amount is deducted from the total amount,
the outstanding amount (DM) is shown in the display
Enter the part of the sum to be paid by check
The part amount s deducted from the remaining sum,
the change due is displayed.
21
Operation 5/621/3100 (13)
■ Premiums, as a percentage
If a surcharge needs to be added, e.g. at five percent, it can be registered using the
I
Premium key.
I
Register the manually entered premium
or
Register the fixed rate percentage premium
22
5/621/3100 (13) Operation
■ Discounts, as a percentage
J
If a discount on an item needs to be deducted, it can be registered using the Discount
7 6
key.
J
to Enter the percentage value (e.g. 2 for 2%)
Register the manually entered discount
or
Register the fixed rate discount percentage
V
In order, for example, to subtract manually entered fixed or variable amounts, use the
7 6
Coupon key.
V
to Enter the discount amount (e.g. 1500 for 15.00 DM)
Register the discount
or
Register fixed discount, e.g. 10.00 DM discount has
been programmed
23
Operation 5/621/3100 (13)
nO
■ Receive on account in cash, check or credit-card
7 6 to Enter the amount
Amount is registered
nw
e.g. Cash register drawer opens
7 6
or
to Enter the amount
Amount is registered
n7[[
e.g. Cash register drawer opens
7 6
or
to Enter the amount
6
Amount is registered
to Enter the credit-card number
Cash register drawer opens
Example printout
Machine no., Receipt no., Date
&/(5.$ Time, Clerk
o
■ Paid out, cash
7 6 to Enter the amount
The amount is registered and the cash register drawer
y
opens
Note: This function may be protected by a password. In this case, it can only be carried out
after entering the correct password. Conclude the input by pressing .
Example printout
Machine no., Receipt no., Date
&/(5.$ Time, Clerk
24
5/621/3100 (13) Operation
l
■ Error correct (direct cancellation)
The last item entered during a registration can be corrected directly.
Entry is cancelled
k7 x6
Errors in amounts, PLU prices and department prices for transactions entered
previously can be corrected.
k
to Enter the amount
e.g. Corresponding amount is cancelled
or
kx
Void function is activated
X Item is scanned and the PLU price is cancelled
or
Void function is activated
y
e.g. Corresponding department price is cancelled
Note: This function may be protected by a password. In this case, it can only be carried out
after entering the correct password. Conclude the input by pressing .
25
Operation 5/621/3100 (13)
37 x6
Revision of transactions already concluded is possible by entering the respective
amounts, PLU numbers, department prices or scanning the items.
O
Refund function is activated
to Enter the amount
3O
e.g. Select the required department
Entered amount is cancelled from the department total
or
Refund function is activated
X Scan the item
3
Corresponding price is cancelled
or
O x
e.g.
Refund function is activated
Corresponding department price is cancelled
y
Cancellation is performed
Note: This function may be protected by a password. In this case, it can only be carried out
after entering the correct password. Conclude the input by pressing .
■ Miscellaneous
Set the key to position R
1
To use this function, both the Clerk key (FLAG 38) and compulsory clerk entry (FLAG
7 6
19) must be entered.
to Enter the clerk code
Clerk is stored
26
5/621/3100 (13) Operation
1
■ Lock/Unlock cash register electronically
To use this function, the Clerk key (FLAG 38) must be activated.
Cash register is locked. The following appears in the
1
display:
Å»½
Note: When Å»½ appears in the display, the clerk code (PIN) must be entered
s
(1 - 4 digits).
Note: This function may be protected by a password. In this case, it can only be carried out
after entering the correct password (refer to the section Passwords).
MLK
− Press the lever on the underside of the cash drawer towards the front
■ Passwords
y
Passwords can be assigned to protect certain functions from being used without
authorization.
The passwords are sequences of up to four digits which are not displayed when
O
entered. Conclude password input by pressing .
5
After concluding a registration, by pressing , a duplicate receipt can be printed
out if the function is permitted in the basic program.
This means a receipt can still be printed even if receipt printing has been deactivated.
In this case, the duplicate receipt is printed as the first receipt.
Duplicate receipt is printed
i
■ Time display
The cash register is equipped with an internal clock. The time can be printed on the
receipts or displayed in the display.
Time is displayed
27
Operation 5/621/3100 (13)
n Price check
o
Items which are not labeled with a price can be identified by the scanner and the PLU
price is indicated in the display without being registered.
6
Price mode is activated
X Item is scanned and the item price appears in the
display
Switch back to registration mode
8
complete the registrations for a second customer and then return to the first. The
accumulated registrations for the first customer are stored and recalled again for
further registrations after the interruption.
@
Initial registration is resumed
■ Validation line
The Valid key can be used to validate a customer’s receipt by pressing the
key after inserting the receipt in the relevant slit. The validation line contains the
current date, time, receipt number, machine number and total amount.
■ Security system
When the cash register is connected to the power supply (mains adapter), the times
and dates indicating the last time the machine was turned off and on again are printed
on the receipt.
28
5/621/3100 (13) Reports
Reports
The cash register stores all transactions in various records. This enables subsequent
analysis of the registrations according to different aspects.
It is possible to generate and print reports without deleting the memory content. These
reports are generated with the key in position X. It is also possible to generate reports
6
whose contents is deleted from the memory when the report is completed and has
been printed. These reports are generated with the key in position Z.
y
Note: The printout of a report can be stopped at any time by pressing .
Note: Reports can be protected by passwords, whereby you will be requested to enter the
password (up to 4 digits). Conclude the input by pressing .
x T2 Z
Refund item report
− Full X-report
29
Reports 5/621/3100 (13)
l
Full department report
Full department report is printed (all registered
departments).
This process may take some time
*52835(3257
*53 Group 1 sales
*53 Group 2 sales
;
3/85(3257
3/8 Article, share of total sales
; Number, amount
6$/(727$/
s
Sales total
Amount
b
First PLU group no. + Beginning of the PLU group report range is defined
(e.g. 1).
The following message is displayed Enter End
Last PLU group no. + End of the PLU group report range is defined (e.g. 99)
and PLU range is printed
30
5/621/3100 (13) Reports
Example printout
b
Full PLU report
Full PLU report is printed (all PLUs)
;
3/85(3257
3/8 Article, share of total sales
; Number of registrations, amount
3/8 Article, share of total sales
; Number, amount
V
6$/(727$/ Sales total
Amount
Financial report
Financial report is printed
31
Reports 5/621/3100 (13)
Example printout
n
Hourly report
;
Hourly report is printed
+285/<5(3257
Time, share of total sales
; Number of registrations, amount
Time, share of total sales
; Number of registrations, amount
Time, share of total sales
; Number of registrations, amount
o
Total sales
;
Single clerk report
+ Respective single clerk report is printed (enter a
number from 1 – 6)
o
Sales with tax, number
Amount of tax included
32
5/621/3100 (13) Reports
O
Total amount of deposits
Full X-report
Full X-report is printed according to the programming
in Flag 40
33
Reports 5/621/3100 (13)
b
Monthly Z-report
− Full Z-report
n
PLU report is printed and subsequently deleted
Hourly report
Hourly report is printed and subsequently deleted
O
deleted
Full Z-report
The full report is printed according to the programming
in Flag 41 and then deleted.
The Grand Total (accumulated sum of all the
registered amounts) and the monthly reports are not
o
cleared
Monthly report
All stored Z-reports are deleted.
The Grand Total (accumulated sum of all the
registered amounts) is not cleared
Note: If the reports are protected by passwords, two passwords must be entered to access
the monthly report.
1st password "Z-report"; 2nd password "monthly report".
34
5/621/3100 (13) Error Messages
6
Error Messages
Error Cause
message
E00 Incorrect key pressed
E01 Incorrect key operation sequence
E02 A number/digit sequence (with decimal point) must be entered or
the entry is too long
E03 Result exceeds permitted number of digits or is zero
E04 Result exceeds permitted number of digits or is zero
E50 The operation does not accept the entry of a decimal point
E51 The decimal point has already been entered
E52 The number of decimal places for percentage input exceeds 2
Continued on next page
35
Error Messages 5/621/3100 (13)
Error Cause
message
E60 The item barcode is valid but not found in the PLU database.
E61 This item has been withdrawn from sales
E62 This department has been withdrawn from sales
E63 Discount is possible for this PLU registration
E64 The PLU index is outside the range
E65 The number of digits permitted for price entry for departments has
been exceeded
E70 It is not necessary to enter the clerk code
E71 The clerk code entered exceeds four digits
E72 The clerk code is incorrect
36
5/621/3100 (13) Error Messages
Check that the paper rolls and ribbon are correctly inserted, whether the paper or
ribbon are damaged or objects have fallen into the printer mechanism.
Remove them if they have.
Caution: Remove any objects very carefully. Do not use knives, screwdrivers or similar
tools to help. Never use force. This may damage the printer mechanism.
6
6. Reassemble the printer lid according to the
instructions on the lid.
7. Close the printer lid.
37
Accessories and maintenance 5/621/3100 (13)
■ Options
■ Keypad cover
The cash register keypad can be protected from moisture and dust by means of a
keypad cover.
aaaa
■ Self-tests
It is possible to program the machine to permit self-tests (Flag 9).
(/
The self-tests check individual cash register components.
Tests the display
a
Tests the scanner
.77a
Parameters 2400 baud, E, 8, 1. To perform the test, a scanner
must be used – CR must be programmed as the end of data
2
//5a
command.
PC interface test.
Only implement with a testing device! It checks the memory banks
(RAM banks 1-7)
Only implemented for the TUV test (continuous printing)
38
5/621/3100 (13) Accessories and maintenance
■ Technical data
Keys 51
Departments: max. 40
Display: Two 12-digit displays, for the customer and the clerk
39
Alphabetical index 5/621/3100 (13)
Alphabetical index
40
5/621/3100 (13) Alphabetical index
X-reports 29
Z-reports 34
41