Matthew Osit

1752 1ST Ave New York, NY 10128 T: 973-420-9924 E: Mosit89@gmail.com

MO
[10/2012-9/2013]

Experience

New York Mets Inside Sales Representative

Generate season ticket, group ticket, luxury suite and other ticket package sales through outbound calls and sales campaigns while managing serving over 150 accounts. Created a special event for a Non Profit Organization through sponsorship packages. Meet or exceed weekly and monthly sales goals for season sales, group sales and ticket packages Developed relationships with businesses and fans through face-to-face appointments.

New York Mets Customer Service Representative

[7/2012-10/2012]

Process incoming telephone, mail, and Internet ticket orders. Provide assistance to individual game buyers, season and plan holders and fans. Provide a high level of customer service over the phone and in person as well as assist with game day/night operations duties.

University of Rhode Island Interfraternity Council President [4/2011-3/2012]

Lead 11 prominent executive members and managed operational, budgeting & philanthropic principles and procedures. Manage $50,000 annual operational budget. Collaborate with University faculty, including Vice President of Student Affairs and the Director of Greek Affairs. Coordinated and organized special events for over 2,000 individuals with 13 fraternities and their presidents.

Tennis Hall of Fame Tournament Manager Intern

[Summer 2011]

Created and maintained relationships with local restaurants and catering companies. Initiated trades for officials lunches; secured trade for 1000 Power Bars for professional tennis players. Established procedures to organize, print, and distribute 2,000 photo credentials. Assisted tournament manager and tournament director with projects such as sponsor benefits packages, making a trade with trophy companies, and special ticket orders.

OpenSky Inc Marketing Intern

[Summer 2010]

Managed relationships with suppliers of OpenSkys e-commerce platform. Recruited and on-boarded new suppliers for e-commerce platform, leading to direct increases in revenue. Performed market research, trend analysis, and customer behavioral research. Acted as liaison between celebrity clients and staff, communicating client / customer feedback to the product team.

Education

University of Rhode Island

Bachelor of Arts: Communication and Media Studies Minor: Psychology

[9/2008-5/2012]

Skills

Proficient in Microsoft PowerPoint and Microsoft Word. Knowledgeable of Microsoft Excel. Excellent Microsoft CRM skills and knowledgeable of Salesforce. Knowledgeable of ProVenue and ExtremeTix ticketing system. Member of Zeta Beta Tau. Member of two High School tennis State Championships teams. Task oriented, results driven. Member of the Greek Honor Society.