Introduction For these past hundred years the nursing community struggled to form a delivery system that can be used throughout the world without any time limit. However, none is found which can be relevant to be used at any place anywhere and also save the cost but not compromising with the quality of care delivers to the patients. The model of care of delivery system keeps evolving throughout the years. Nowadays, we have the different model which can be applied at different places. This assignment will e plain the types of nursing deliver system e ist in !alaysia and we will discuss the positive and negative effects of the different system those are used here. "e also will try to choose the best theory that is cost effective and improved both customer#s satisfaction and quality of care that will be applied in the Hospital $ that is facing problem regarding the low customer satisfaction and poor quality of the services given to the client. Theoretically, in Nursing we have two types of model of delivery system which is traditional and integrated. Traditional model of care can be further divided into % sub&types which are functional nursing model, team nursing, primary nursing, and patient centered care or patient focused care. The integrated model of care can be divided into ' sub&typed which are practice partnership, critical pathways, and case management. (et us e plore all these models one by one and see how there are applicable in !alaysia setting. Functional Nursing !odel The functional nursing model is a model which was invented in )*++ due to the shortage of nurse as a result from ,econd "orld "ar in the -nited ,tates of .merica /0aditch, 1++'2. The nursing work is divided into functional unit with one charge nurse and each functional unit is represented by one nurse which is speciali3ed in different areas. In this type of model, the nurses are not in charge of specific patients but they are bound to different task4 medication nurse, admission nurse, treatment nurse, vital signs nurse plus bathing nurse. Nowadays, the task might not be the same as the previous one, but the task is given based on the importance of the specific task /Tomey, 1++%2. If this model is used, the people who are delegating the 5ob must
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