(F, 32, Romania, BUCURESTI, Sector 3, married) Birth date: 23-05-1981 Mobile phone: 0726933842 Email: elena.barbu@gmail.

com Driving license: No Experience Finance Financial / Accounting - 6 years Sales Customer service - 2 years Credit Analyst - Period: 2007-06 <> present Company and location: HONEYWELL INTERNATIONAL SERVICES SRL, BUCURESTI Job domain: Financial / Accounting
Responsibilities, Achievements Responsible for all cash activities for the assigned customers; reports monthly cash forecast and different reports; Prints and analyzes weekly SAP reports (account statements) for all assigned customers; Supplies daily remittances for the payments received to the Cash applicators team; Ensures payments are done in due time; Daily updates in SAP for the unpaid invoices and debit notes; Provides information and help in setting the credit limits for the customers assigned Releases orders Active in solving SAP issues that can prevent payments Requests approvals to validate debit notes and create the credit notes Updates in SAP the rejected debit notes and follows up their re-payment Ensures that the debits approved are matched in SAP by sending the information to the cash applicators team At request supplies cash forecasts and makes sure that they are revised according to the information received Solves disputes by identifying the root cause of the unpaid items References, Other observations supporting/training new employees supporting colleagues with difficult job related situations and systems (including SAP ) used in daily tasks weekly past due reports sent to the business team involved in the six sigma related related project Paperless Invoicing (e-invoicing) work in SAP FSCM Disputes Management and Collections module work in SAP financial and SD module

Elena Buta

International collector - Period: 2006-09 <> 2007-06 Company and location: Hewlett Packard - Global E-Business Operations Centre SRL Job domain: Financial / Accounting Responsibilities, Achievements Collections specialist Prepare monthly collections strategies Prioritize workload with minimal supervision Establish action plan to meet/exceed metrics Effectively forecast month-end metric results Report progress on an ongoing basis Manage a complex portfolio Demonstrate sound judgment and timely escalations worked in SAP financial and SD module Support Technician - Period: 2004-06 <> 2006-08 Company and location: Tech Team Global Romania SRL, Bucharest Job domain: Customer service Responsibilities, Achievements Provide 1st level help-desk support in a foreign language for the worldwide leader in Photo-Video equipments Gathering technical info for products Helping new hired colleagues Helping colleagues with difficult job related situations
Education ASE, Commerce Faculty (Graduation date: 2003) Science of commodities " N. Balcescu" highschool , Braila (Graduation date: 1999) Foreign languages French - Medium English Advanced Competencies Projects Six Sigma Green Belt certified (Paperless invoicing) Training courses Customer Service" Diploma - TMI Managing Difficult Conversations" - provided by Triad (American training company) Promisses, Promisses- internal customer relations Microsoft Office Excel 2003 Six Sigma Fundamentals Train the trainer