In 1880, two telephone companies namely The Oriental Telephone Company Ltd. and The Anglo-Indian Telephone Company Ltd. approached the Government of India to establish telephone exchanges in India. The permission was refused on the grounds that the establishment of telephones was a Government monopoly and that the Government itself would undertake the work. In 1881, the Government later reversed its earlier decision and a licence was granted to the Oriental Telephone Company Limited of England for opening telephone exchanges at Calcutta, Bombay, Madras and Ahmedabad and the first formal telephone service was established in the country.[14] 28 January 1882, is a Red Letter Day in the history of telephone in India. On this day Major E. Baring, Member of the Governor General of India's Council declared open the Telephone Exchanges in Calcutta, Bombay and Madras. The exchange in Calcutta named "Central Exchange" was opened at third floor of the building at 7, Council House Street. The Central Telephone Exchange had 93 number of subscribers. Bombay also witnessed the opening of Telephone Exchange in 1882.
1902 - First wireless telegraph station established between Sagar Islands and Sandheads. 1907 - First Central Battery of telephones introduced in Kanpur. 1913-1914 - First Automatic Exchange installed in Shimla. 23 July 1927 - Radio-telegraph system between the UK and India, with Imperial Wireless Chain beam stations at Khadki and Daund, inaugurated by Lord Irwin by exchanging greetings with King George V. 1933 - Radiotelephone system inaugurated between the UK and India. 1953 - 12 channel carrier system introduced. 1960 - First subscriber trunk dialing route commissioned between Lucknow and Kanpur. 1975 - First PCM system commissioned between Mumbai City and Andheri telephone exchanges. 1976 - First digital microwave junction introduced. 1979 - First optical fibre system for local junction commissioned at Pune.
1980 - First satellite earth station for domestic communications established at Secunderabad, A.P.. 1983 - First analog Stored Program Control exchange for trunk lines commissioned at Mumbai. 1984 - C-DOT established for indigenous development and production of digital exchanges. 1985 - First mobile telephone service started on non-commercial basis in Delhi.
While all the major cities and towns in the country were linked with telephones during the British period, the total number of telephones in 1948 was only around 80,000. Even after independence, growth was extremely slow. The telephone was a status symbol rather than being an instrument of utility. The number of telephones grew leisurely to 980,000 in 1971, 2.15 million in 1981 and 5.07 million in 1991, the year economic reforms were initiated in the country. While certain innovative steps were taken from time to time, as for example introduction of the telex service in Mumbai in 1953 and commissioning of the first [subscriber trunk dialing] route between Delhi and Kanpur and between Lucknow and Kanpur in 1960, the first waves of change were set going by Sam Pitroda in the eighties.[15] He brought in a whiff of fresh air. The real transformation in scenario came with the announcement of the National Telecom Policy in 1994.[16] [edit] Indian telecom sector: recent policies
All the villages shall be covered by telecom facility by the end of 2002. The Communication Convergence Bill 2001introduced in the Parliament on August 31, 2001 is presently before the Standing Committee of Parliament on Telecom and IT. National Long Distance Service (NLD) is opened for unrestricted entry. The International Long Distance Services (ILDS) have been opened to competition. The basic services are open to competition. In addition to the existing three, fourth cellular operator, one each in four metros and thirteen circles, has been permitted. The cellular operators have been permitted to provide all types of mobile services including voice and non-voice messages, data services and Publica Call Office PCOs utilizing any type of network equipment, including circuit and/or package switches that meet certain required standards. Policies allowing private participation have been announced as per the New Telecom Policy (NTP), 1999 in several new services, which include Global Mobile Personal Communication by Satellite (GMPCS) Service, digital Public Mobile Radio Trunked Service (PMRTS), Voice Mail/ Audiotex/ Unified Messaging Service. Wireless in Local Loop (WLL) has been introduced for providing telephone connections in urban, semi-urban and rural areas promptly. Two telecom PSUs, VSNL and HTL have been disinvested. Steps are being taken to fulfill Universal Service Obligation (USO), its funding and administration. A decision to permit Community Phone Service has been announced. Multiple Fixed Service Providers (FSPs) licensing guidelines were announced. Internet Service Providers (ISPs) have been allowed to set up International Internet Gateways, both Satellite and Landing stations for submarine optical fiber cables.
Two categories of infrastructure providers have been allowed to provide end-to-end bandwidth and dark fiber, right of way, towers, duct space etc. Guidelines have been issued by the Government to open up Internet telephony (IP).
During this period, the World Bank and ITU had advised the Indian Government to liberalize long distance services in order to release the monopoly of the state owned DoT and VSNL; and to enable competition in the long distance carrier business which would help reduce tariff's and better the economy of the country. The Rao run government instead liberalized the local services, taking the opposite political parties into confidence and assuring foreign involvement in the long distance business after 5 years. The country was divided into 20 telecommunication circles for basic telephony and 18 circles for mobile services. These circles were divided into category A, B and C depending on the value of the revenue in each circle. The government threw open the bids to one private company per circle along with government owned DoT per circle. For cellular service two service providers were allowed per circle and a 15 years license was given to each provider. During all these improvements, the government did face oppositions from ITI, DoT, MTNL, VSNL and other labor unions, but they managed to keep away from all the hurdles.[17] After 1995 the government set up TRAI (Telecom Regulatory Authority of India) which reduced the interference of Government in deciding tariffs and policy making. The DoT opposed this. The political powers changed in 1999 and the new government under the leadership of Atal Bihari Vajpayee was more pro-reforms and introduced better liberalization policies. They split DoT in two- one policy maker and the other service provider (DTS) which was later renamed as BSNL. The proposal of raising the stake of foreign investors from 49% to 74% was rejected by the opposite political party and leftist thinkers. Domestic business groups wanted the government to privatize VSNL. Finally in April 2002, the government decided to cut its stake of 53% to 26% in VSNL and to throw it open for sale to private enterprises. TATA finally took 25% stake in VSNL.[17] This was a gateway to many foreign investors to get entry into the Indian Telecom Markets. After March 2000, the government became more liberal in making policies and issuing licenses to private operators. The government further reduced license fees for cellular service providers and increased the allowable stake to 74% for foreign companies. Because of all these factors, the service fees finally reduced and the call costs were cut greatly enabling every common middle class family in India to afford a cell phone. Nearly 32 million handsets were sold in India. The data reveals the real potential for growth of the Indian mobile market.[18] In March 2008 the total GSM and CDMA mobile subscriber base in the country was 375 million, which represented a nearly 50% growth when compared with previous year.[19] As the unbranded Chinese cell phones which do not have International Mobile Equipment Identity (IMEI) numbers pose a serious security risk to the country, Mobile network operators therefore planned to suspend the usage of around 30 million mobile phones (about 8 % of all mobiles in the country) by 30 April.[20] 56 years the average monthly subscribers additions were around 0.05 to 0.1 million only and the total mobile subscribers base in December 2002 stood at 10.5 millions. However, after a number of proactive initiatives were taken by regulators and licensors, the total number of mobile subscribers has increased greatly to 706.69 million subscribers as of Oct 31st 2010.[4][21] India has opted for the use of both the GSM (global system for mobile communications) and CDMA (code-division multiple access) technologies in the mobile sector. In addition to landline and mobile phones, some of the companies also provide the WLL service. The mobile tariffs in India have also become lowest in the world. A new mobile connection can
be activated with a monthly commitment of US$0.15 only. In 2005 alone additions increased to around 2 million per month in the year 2003-04 and 2004-05.[citation needed] In June 2009, the Government of India banned the import of several mobile phones manufactured in China citing concerns over quality and the lack of IMEI's which make it difficult for authorities in India to track the sale and use of such phones.[22] In April 2010, the Government was also reported to be blocking Indian service providers from purchasing Chinese mobile technology citing concerns that Chinese hackers could compromise the Indian telecommunications network during times of national emergency. A series of attacks on Indian government websites and computer networks by suspected Chinese hackers has also made Indian regulators suspicious with regards to the import of potentially sensitive equipment from China. The companies reported to be affected by this are Huawei Technologies and ZTE.[23][24][25]
It is difficult to ascertain fully the employment potential of the telecom sector but the enormity of the opportunities can be gauged from the fact that there were 3.7 million Public Call Offices in December 2005[30] up from 2.3 million in December 2004. The value added services (VAS) market within the mobile industry in India has the potential to grow from US$500 million in 2006 to a whopping US$10 billion by 2009.[31]
[edit] Telephone
On landlines, intra-circle calls are considered local calls while inter-circle are considered long distance calls. Currently Government is working to integrate the whole country in one telecom circle. For long distance calls, the area code prefixed with a zero is dialed first which is then followed by the number (i.e. To call Delhi, 011 would be dialed first followed by the phone number). For international calls, "00" must be dialed first followed by the country code, area code and local phone number. The country code for India is 91. Telephone Subscribers (Wireless and Landline): 742.12 million (Oct 2010) [4] Land Lines: 35.43 million (Oct 2010)[4] Cell phones: 706.69 million (Oct 2010) [4] Yearly Cell phone Addition: 218.29 million (Oct 2009-10)[4] Monthly Cell phone Addition: 18.98 million (Oct 2010) [4] Teledensity: 62.51 % (Oct 2010) [4] Projected Teledensity: 1 billion, 84% of population by 2012.[32]
Assam Andhra Pradesh Bihar & Jharkhand Chennai Delhi & NCR Gujarat & Daman & Diu Haryana Himachal Pradesh Jammu and Kashmir Karnataka Kerala & Lakshadweep Kolkata Madhya Pradesh & Chhattisgarh Maharashtra (excluding Mumbai) & Goa Mumbai North Eastern States (Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, & Tripura) Orissa Punjab Rajasthan Tamil Nadu excluding Chennai & Puducherry Eastern Uttar Pradesh Western Uttar Pradesh & Uttarakhand West Bengal (excluding Kolkata), Andaman & Nicobar Islands & Sikkim
The following table gives details regarding the subscriber base of each Mobile Service Provider in India as of 31 Oct 2010 Subscriber base[4] Operator Bharti Airtel 146,293,078 MTNL 5,342,039 BSNL 80,739,935 Reliance Communications 119,351,438 Aircel 47,519,629 Sistema 7,121,765 Loop 3,009,445 Unitech 13,748,300 Idea 76,023,551 Etisalat 70,829 Videocon 5,616,152 Stel 1,867,060 Tata Teleservices 80,817,298 HFCL Infotel 1,132,477 Vodafone 118,038,438 Market Share [4] 21.34% 0.81% 11.31% 17.37% 6.64% 0.86% 0.45% 1.05% 10.84% 0.005% 0.43% 0.22% 11.47% 0.13% 17.08%
All India
706,691,164
100%
A list of ten states (including the metros Mumbai, Kolkata and Chennai in their respective states) with the largest subscriber base as of Oct 31st 2010 is given below State Uttar Pradesh Maharashtra Tamil Nadu Andhra Pradesh West Bengal Bihar Karnataka Gujarat Rajasthan Madhya Pradesh India Subscriber base Population (01/08/2010)
[4] [36]
92,867,835 84,543,727 63,671,528 54,000,379 51,901,967 46,311,291 43,802,688 40,158,662 38,649,784 38,295,896 706,691,164
199,415,992 110,351,688 67,773,611 84,241,069 90,524,849 97,560,027 58,969,294 58,388,625 67,449,102 72,362,313 1,188,783,351
Mobile phones per 1000 population 427 707 881 600 520 430 709 618 535 489 580
[edit] Landlines
Until recently, only the Government-owned BSNL and MTNL were allowed to provide landline phone services through copper wire in India with MTNL operating in Delhi and Mumbai and BSNL servicing all other areas of the country. Private operators such as Touchtel and Tata Teleservices have entered the market however, the primary focus of their business is on the mobile-phone sector.[citation needed] Due to the rapid growth of the cellular phone industry in India, landlines are facing stiff competition from cellular operators. This has forced landline service providers to become more efficient and improve their quality of service. Landline connections are now also available on demand, even in high density urban areas. The breakup of wireline subscriber base in India as of September 2009 is given below[37] Subscriber base BSNL 28,446,969 MTNL 3,514,454 Bharti Airtel 2,928,254 Reliance Communications 1,152,237 Tata Teleservices 1,003,261 HFCL Infotel 165,978 Teleservices Ltd 95,181 All India 37,306,334 Operator
The list of eight states (including the metros Mumbai, Kolkata and Chennai in their respective states) with largest subscriber base as of September 2009 is given below[37] State Subscriber base Maharashtra 5,996,912 Tamil Nadu 3,620,729 Kerala 3,534,211 Uttar Pradesh 2,803,049 Karnataka 2,751,296 Delhi 2,632,225 West Bengal 2,490,253 Andhra Pradesh 2,477,755
[edit] Internet
India has the world's third largest subscriber base of internet users with 100 million users (of whom 40 million use the internet via mobile phones) as of Dec 2010.[38] Internet penetration in India is one of the lowest in the world which is 8.4% of the population, compared to other nations like United States, Japan or South Korea where internet penetration is significantly higher than in India.[39] The number of broadband connections in India has seen a continuous growth since the beginning of 2006. At the end of Oct 2010, total broadband connections in the country have reached 10.52 million. Broadband in India is more expensive as compared to Western Europe/United Kingdom and United States.[40] After economic liberalization in 1992, many private ISPs have entered the market, many with their own local loop and gateway infrastructures. The telecom services market is regulated by the TRAI and the DoT, which has been known to impose censorship on some websites. See also: List of ISPs in India See also: Internet censorship in India
family in India from around the world. However, many consumers complain that ISPs still fail to provide the advertised speeds - some even failing to meet the 256 kbit/s standards.
Airtel has launched plans up to 16 Mbit/s on ADSL2+ enabled lines and is piloting new 30 Mbit/s and 50 Mbit/s plans in limited areas.[42] Beam Telecom offers plans up to 6 Mbit/s for home users and has 20 Mbit/s plans available for power users in only Hyderabad city.[43] BSNL offers ADSL up to 8 Mbit/s in many cities.It also started offering FTTH speeds ranging from 256Kbps to 100Mbps.[44] Hayai Broadband will offer FTTH services up to 100 Mbit/s, with an Internal network speed of 1 Gbit/s. Honesty Net Solutions offers Broadband over Cable at up to 4 Mbit/s. MTNL offers VDSL at speeds up to 20 Mbit/s in selected areas, also provides bandwidth at speeds of 155 Mbit/s[45]
[46]
Reliance Communications offers 10 Mbit/s and 20 Mbit/s broadband internet services in selected areas.[47] Tata Indicom offers 10 Mbit/s, 20 Mbit/s and 100 Mbit/s options under the "Lightning Plus" tariffs structure/[48] Tikona Digital Networks Wireless Broadband service which is powered by OFDM and MIMO 4th Generation(4G) technologies with 2 Mbit/s [49] O-Zone Networks Private Limited Pan-India public Wi-Fi hotspot provider giving wireless broadband up to 2 Mb/s.[50]
See also: List of ISPs in India The main problem consumers face with High Speed Broadband in India is that they are frequently expensive and/or they have limited amounts of data transfer included in the plan.
[edit] Statistics
Internet Service Providers (ISPs) & Hosts: 86,571 (2004) Source: CIA World FactBook Country code (Top-level domain): IN
[edit] Broadcasting
Main article: Media of India
AIR Radio Tower Radio broadcast stations: AM 153, FM 91, shortwave 68 (1998) Radios: 116 million (1997) Television terrestrial broadcast stations: 562 (of which 82 stations have 1 kW or greater power and 480 stations have less than 1 kW of power) (1997) Televisions: 110 million (2006) In India, only the government owned Doordarshan (Door = Distant = Tele, Darshan = Vision) is allowed to broadcast terrestrial television signals. It initially had one major National channel (DD National) and a Metro channel in some of the larger cities (also known as DD Metro). Satellite/Cable television took off during the first Gulf War with CNN. There are no regulations against ownership of satellite dish antennas, or operation of cable television systems, which led to an explosion of viewership and channels, led by the Star TV group and Zee TV. Initially restricted to music and entertainment channels, viewership grew, giving rise to several channels in regional languages and many in the national language, Hindi. The main news channels available were CNN and BBC World. In the late 1990s, many current affairs and news channels sprouted, becoming immensely popular because of the alternative viewpoint they offered compared to Doordarshan. Some of the notable ones are Aaj Tak (means Till Today, run by the India Today group) and STAR News, CNN-IBN, Times Now, initially run by the NDTV group and their lead anchor, Prannoy Roy (NDTV now has its own channels, NDTV 24x7, NDTV Profit, NDTV India and NDTV Imagine).New Delhi TeleVision. Here is a reasonably comprehensive List of Indian television stations.
networks connected to fixed locations or customers connected through wi-fi as well as to 3G networks connected to mobile users. As a result, in the future, it would be impossible to identify whether the next generation network is a fixed or mobile network and the wireless access broadband would be used both for fixed and mobile services. It would then be futile to differentiate between fixed and mobile networks both fixed and mobile users will access services through a single core network. Indian telecom networks are not so intensive as developed countrys telecom networks and India's teledensity is low only in rural areas. 670,000 route kilometers (419,000 miles) of optical fibres has been laid in India by the major operators, even in remote areas and the process continues. BSNL alone, has laid optical fibre to 30,000 Telephone Exchanges out of their 36 Exchanges. Keeping in mind the viability of providing services in rural areas, an attractive solution appears to be one which offers multiple service facility at low costs. A rural network based on the extensive optical fibre network, using Internet Protocol and offering a variety of services and the availability of open platforms for service development, viz. the Next Generation Network, appears to be an attractive proposition. Fibre network can be easily converted to Next Generation network and then used for delivering multiple services at cheap cost.
Minister of Haryana from a ported mobile number in function held at Rohtak city.[55] Another news report said it will be implemented across India on January 20, 2011. Even as DoT has recommended a porting fee of Rs. 19, some operators such as Idea Cellular may consider waiving off the porting charges.[56]
[edit] International
Nine satellite earth stations - 8 Intelsat (Indian Ocean) and 1 Inmarsat (Indian Ocean region). Nine gateway exchanges operating from Mumbai, New Delhi, Kolkata, Chennai, Jalandhar, Kanpur, Gandhinagar, Hyderabad and Ernakulam.
LOCOM linking Chennai to Penang, Malaysia India-UAEcable linking Mumbai to Al Fujayrah, UAE. SEA-ME-WE 2 (South East Asia-Middle East-Western Europe 2) SEA-ME-WE 3 (South East Asia-Middle East-Western Europe 3) - Landing sites at Cochin and Mumbai. Capacity of 960 Gbit/s. SEA-ME-WE 4 (South East Asia-Middle East-Western Europe 4) - Landing sites at Mumbai and Chennai. Capacity of 1.28 Tbit/s. Fiber-Optic Link Around the Globe (FLAG-FEA) with a landing site at Mumbai (2000). Initial design capacity 10 Gbit/s, upgraded in 2002 to 80 Gbit/s, upgraded to over 1 Tbit/s (2005). TIISCS (Tata Indicom India-Singapore Cable System), also known as TIC (Tata Indicom Cable), Chennai to Singapore. Capacity of 5.12 Tbit/s. i2i - Chennai to Singapore. Capacity of 8.4 Tbit/s. SEACOM From Mumbai to the Mediterranean, via South Africa. It currently joins with SEA-ME-WE 4 off the west coast of Spain to carry traffic onward to London (2009). Capacity of 1.28 Tbit/s. I-ME-WE (India-Middle East-Western Europe) with two landing sites at Mumbai (2009). Capacity of 3.84 Tbit/s. EIG (Europe-India Gateway), landing at Mumbai (due Q2 2010). MENA (Middle East North Africa). TGN-Eurasia (Announced) Landing at Mumbai (due 2010?), Capacity of 1.28 Tbit/s TGN-Gulf (Announced) Landing at Mumbai (due 2011?), Capacity Unknown.
provides training in telecom switching, transmission, wireless communication, telecom operations and management to corporates and students besides its own internal employees. Other than the government opearators some private players like Bharti (Bharti School of Telecom Management part of IIT Delhi), Aegis School of Business and Telecommunication(Banglore and Mumbai) and Reliance have started their own training centres. In addition some independent centres like Telcoma Technologies providing Telecom Training have also evolved in India