TOPIC COVERAGE
Understanding Etiquette Networking for success (Introductions, first impressions and business card exchange) Meeting and greeting Dining Etiquette Eating out Email etiquette Telephone etiquette Dressing for success
METHODOLOGY
It will be a mix of presentation, written test, role plays, case studies and mini lectures.
TARGET AUDIENCE
Junior and Middle management level participants who wis h to polish their etiquette at the workplace to make a Lasting Impression.
FACULTY PROFILE
Swati brings nearly 9 years of HR experience across training delivery, content creation, performanc e and talent management, assessment centers, HR business partnership and policies and proc esses documentation. Her experience spans across retail, IT and media industries with organizations like Shoppers Stop Ltd., Tech Mahindra, Reliance Big Broadcasting and Viacom18 Media P vt. Ltd. She has also been involved in the backend analysis of a project with Mc. Donalds to identify the behaviours that would make a successful restaurant manager. After completing her B.A. in Psychology and Anthropology from St. Xaviers College, she pursued her post graduat e diploma in Human Resources from Welingkar Institute.
YOUR INVESTMENT
For non-members of IIPPD @ Rs.2500/- + 12.36% Service Tax per participant For IIPP D members (Scheme#1) @ 10% Discount (i.e., Rs.2250/- + 12.36% Service Tax per participant) For IIPP D members with Pre-paid Coupons (Scheme#2) @ 1 coupon per participant (25% discount)
REGISTRATIONS
For registrations contact Marina Fernandes (Executive Client Coordination) through Phone or E-mail. Send Registrations on your letter head giving details like: Name, Designation & Contact Numbers of the participants. Kindly make payments (Cheque or DD, payable at Mumbai) favouring Indian Institute for P ersonal & Professional Developments.
/o Grey Cells (HRD, Training & Placement Consultants) 104 & 105, Orbit Estate, Chincholi Bunder, Off Link Road, Malad (W), Mumbai - 400 064. Tel Board: 40033116/17/18 E-mail: traininginstitute@greycellsindia.com