SUGGESTED QUESTIONS FOR RICHARD SHEIRER

1. As of September 10, please describe the basic mission of OEM.

2. Please specify as to how (i) OEM would assist other city agencies in preparing for
potential terrorist attacks and (ii) what OEM's role would be in responding to an
actual terrorist attack?

3. Please describe pre-9/11 terrorism drills in which both the NYPD and FDNY
participated? Did the PAPD participate in any of these drills?

4. How well prepared did you think the FDNY was to respond to major incidents
prior to 9/11?

5. Please give us your perspective on the "battle of the badges" between NYPD and
FDNY? Could this be improved? How?

6. Please give specific pre-9/11 examples of OEM's role in coordinating the City's
response to major incidents (e.g., Millennium and West Nile).

7. To your knowledge, why was OEM headquarters located at the WTC complex?
Did you or anyone else express any concern about its location there prior to 9/11?

8. Did OEM have a back-up site as of 9/11?

9. What was OEM's plan of action after WTC 1 was hit at 8:46 AM? How did it
change after WTC 2 was hit? How did it further change after the south tower
collapsed? How did it change after the north tower collapsed?

10. It appears that the NYPD, FDNY, and PAPD were operating independently of
each other in most cases that day at the WTC. The units of these agencies which
were climbing towards the impact zone in most cases did not coordinate their
efforts. What steps was OEM taking that morning to address this?
11. Despite the fact that both the NYPD and FDNY had protocols for FDNY
personnel to be placed in NYPD helicopters during major incidents, this did not
happen on 9/11. Why was this? Did you make any efforts to address this?

12. Prior to the evacuation of OEM that morning, was OEM, with all of its large
screen televisions and ability to monitor so many radio frequencies, conveying
any information to incident managers who were struggling with limited situational
awareness?

13. In the initial hour after the north tower was hit, you were in the north tower lobby.
Why did you select this as your base of operations?

14. What impact did the evacuation of OEM at 9:30 have on OEM operations? Do
you believe it impacted public safety prior to the collapse of the towers?

15. With your background in dispatch, why did 911 operators and FDNY dispatch, in
many cases, advise civilians in the towers to remain where they were, and wait for
first responders, instead of trying to evacuate themselves? Did this instruction
make sense, regardless of whether civilians were above or below the impact zone?
Did operators have any idea what the impact floors were?

16. What recommendations do you have for improving protocols for 911 operators
and FDNY dispatch fielding 911 calls in a major emergency?

17. Should there be a single, unified Incident Command? hi the event of a terrorist
attack, who should the Incident Commander be?
 RICHARD J. SHEIRER

Former Commissioner, Fire Department of New York (FDNY)

Richard Sheirer joined Giuliani Partners LLC as a Senior Vice President on April 8, 2002
after ending his 34-year career in public safety serving those who live, work or visited the
City of New York.

Mayor Giuliani appointed Richard Sheirer Director of Emergency Management in

February 2000 after Sheirer had served 28 years with the New York City Fire Department
and almost four years with the New York City Police Department. Sheirer's career began
as a Fire Alarm Dispatcher in December 1967, rising through the supervisor and
management ranks to become Chief of Dispatch Operations in 1989, Assistant Fire
Commissioner in 1992, and Deputy Fire Commissioner in 1994. hi April 1996, the Mayor
appointed Sheirer Deputy Commissioner of Administration and Chief of Staff to
Commissioner Howard Safir at the New York City Police Department. In February 2000
Sheirer was appointed Director of the Mayor's Office of Emergency Management and on
December 31, 2001, Mayor Giuliani's last personnel action of his administration was to
appoint Sheirer New York City's first Commissioner of Emergency Management and the
City's Director of Homeland Security, a position he held until his retirement.

Among his accomplishments at the Fire Department were the policy to provide improved
life-saving resuscitator services for the public; planning for Operation Sail 1976 and
other major special events; implemented a successful multi-agency False Fire Alarm
reduction effort; developed the FIRECAP program where children and adults can turn to
the firehouse in their community or to any Firefighter for assistance and the
FIREWORKS KILL project, which has significantly reduced the use of illegal fireworks,
which had historically been the cause of numerous injuries and fires.

While at the NYPD, he worked closely with local, state and federal law enforcement on
various issues, including even more aggressive efforts to further reduce illegal fireworks;
had oversight responsibility for all major department bureaus and played a key role in the
development of the Courtesy, Professionalism and Respect (CPR) Strategy; the major
drug initiatives in Northern Brooklyn and Upper Manhattan and the creation of the Gang
Suppression Unit. He was responsible for the planning and coordination of major events
such as the Yankee World Series; the John Glenn and Sammy Sosa parades; and was an
initial member of the City's Thanksgiving Day Parade Task Force, a role he continued
while heading OEM. Additionally, the Mayor appointed Commissioner Sheirer
as the City's Director of Public Safety and Security for the Millennium Celebration
and OpSail & International Naval Review 2000.

Commissioner Sheirer managed OEM, the agency which is the "eyes and ears of the
City." Under his direction OEM served a number of roles, among them: monitoring on-
going emergency responses throughout the City; becoming the "arms and legs of the
City" as the on-scene coordinating agency for multi-agency incidents; OEM directs
overall general emergency planning, as well as the City's specialized planning for
mass transit emergencies involving New York City Transit, MTA, AMTRAK, Port
Authority Airports and Trans Hudson Tubes as well as response to Weapons of Mass
Destruction - Chemical, Biological and Nuclear acts of Terrorism. Under Commissioner
Sheirer, the City implemented the largest Public Access Defibrillator Program in the
world; he re-energized the Citywide Rodent Task Force; managed outbreaks of the West
Nile Virus with the Department of Health; planned for Coastal Storms which may result
in the evacuation of 250,000 to 900,000 New Yorkers to pre-planned reception areas and
shelters.

After September 11, 2001, OEM coordinated the largest response, recovery and
cleanup effort in American history at the World Trade Center. After losing the OEM
offices and its Emergency Operation Center (EOC) in 7 World Trade Center, at that
moment in time when the City needed it most on 9/11; under Sheirer's direction the OEM
staff used all their experience, expertise and ingenuity to rebuild an EOC, which was
critical to the success in coordinating the enormous inter-agency operation, hi addition,
Commissioner Sheirer and the OEM staff worked with the Mayor's Office to address the
needs of families of uniformed and civilian victims, including coordinating efforts with
the New York Commission for the United Nations, Consular Corps and Protocol to
address the unique needs of foreign citizens and their families affected by the attack.

In October 2002, "in recognition of his outstanding dedication and effort in organizing
the recovery operation at Ground Zero following the Terrorist Attacks on the World
Trade Center on 11 September 2001 and of the contribution made to helping the relatives
of the British victims" Mr. Sheirer was awarded an Honorary CBE (Commander of the
British Empire) bestowed by Queen Elizabeth II.

Commissioner Sheirer graduated from St. Francis College, Brooklyn, in 1976 with a BA
in Political Science and was awarded an Honorary Doctorate of Humane Letters from St.
John's University in January 2002, an Honorary Doctorate of Humane Letters from
Manhattanville College in May 2002 and an Honorary Doctor of Laws from Baruch
College in May 2002. He has been married to Barbara (Winston) for 30 years. They
reside on Staten Island and have five sons, Matthew, Joseph, Christopher,
Andrew and Paul.