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The Toyota principles

Philosophy as the foundation : 1. Base your management decisions on a long term philosophy, even at the expense of short term financial goals. The right process will produce the right result : 2. Create a continuous process flow to bring problems to the surface. 3. se pull systems to avoid overproduction. !. "evel out the wor#load $wor# li#e a tortoise, not the hare%. &. Build a culture of stopping to fix problems, to get 'uality right the first time. (. )tandardi*ed tas#s and processes are the foundation for continuous improvement and employee empowerment. +. se visual control so no problems are hidden. ,. se only reliable thoroughly tested technology that serves your people and process. Add value to the organization by developing your people and partners : -. .row leaders who thoroughly understand the wor#, live the philosophy, and teach it to others. 1/. 0evelop exceptional people and teams who follow your company1s philosophy. 11. 2espect your extended networ# of partners and suppliers challenging them and helping them improve. Continuously solving root problems drives organizational learning : 12. .o and see for yourself to thoroughly understand the situation. 13. 3a#e decisions slowly by consensus, thoroughly considering all options4 implement decisions rapidly.

1!. Become a learning organi*ation through relentless reflection and continuous improvement.

Demings points (TQ !

1. Create constancy of purpose by investing in the future 2. 5uality must become a philosophy of total dedication 3. 0on1t inspect bad 'uality out4 build 'uality in from the start !. 0on1t award business on price alone &. 6mprove constantly on production and service (. 6nstitute training +. 6nstitute leadership ,. 0rive out fear -. Brea# down staff barriers 1/. 7schew slogans or targets 11. 7liminate numerical 'uotas 12. 7ncourage pride of wor#manship 13. 8romote education and self9improvement 1!. :ransform the company from top9down, involving everyone

"ight Pillars of TP
;ocused improvement $<obetsu <ai*en% =utonomous maintenance $>ishu ?o*en% 8reventive maintenance :raining and education 3aintenance prevention $6nitial flow control% 5uality maintenance =dministrative :83 )afety and environmental

#i$ zero%brea&down measures

7stablish basic e'uipment conditions Comply with conditions of use

2estore deterioration
0etect and predict deterioration 2estore and prevent deterioration

=bolish environments causing accelerated deterioration Correct design wea#nesses 6mprove operating and maintenance s#ills
7nsure correct operation and manipulation
7nsure error9free repairs