Sebastian Rios ENC 1102 Professor Wollcott Lit Review: The rough draft of the rough draft 4 November

2013 Introduction My major is Industrial Engineering, and in this professional field, I discovered that many industrial engineers take an interest in aiding hospitals with advancing Hospitals appointment system and patient flow. There is a lot of attention toward appointment scheduling and patient flow, because the need for the waiting rooms, or type outdated techniques, and the need to improve them is what an industrial engineer does. That is the essence of the profession. In this cycle of advancements, some I.E.s focused on improving the daily cost to run the hospital, how innovations in technology helped industrial engineers focus on patient flow, and better appointment techniques reduced the total time each patient was in the hospital. Some of the findings were a big discovery and some were relatively minor, but either way each study was conducted under making things more efficient, even though when some factors like patient preferences make effect or prevent expected results. Every Industrial engineer should be equipped to further the research. The project that I propose to present is a class that a university might need to have. A class that a shows the aspiring Industrial Engineers to focus on something specific that the field intakes, like furthering appointment scheduling research. The class will present a problem related to appointment scheduling or patient flow in a hospitals, and the objective is to brainstorm, and

find separate research in fields of flow shop, surveillance technology, and how to deal with patent preference. How Industrial Engineers help the medical world Industrial Engineers work in the medical field mostly consist of helping hospitals and their physical flow of patients and the Hospitals appointment scheduling system, to ultimately lower the daily cost that I takes to run the hospital. By making every patients trip more efficient and less time consuming, the hospital will have a better patient approval and make more on a daily bases. First, Kong, Qingxia and Chun-Yee Lee, wrote the article. Schedule Arrivals to a Stochastic Service Delivery System Using Copositive Cones. The authors of this article are from the school of Business in the University of Adolfo Ibokez, Department of Industrial Engineering and Logistics Management, Hong Kong University of Science & Technology and the Department of Decision Sciences in the University of Singapore. This article investigates appointment-scheduling problem in an outpatient clinic with a single doctor. In this paper they investigate a stochastic appointment-scheduling problem in an outpatient clinic with a single doctor. The number of patients and their sequence of arrivals are fixed, and the scheduling problem is to determine an appointment time for each patient. The service durations of the patients are stochastic, and only the mean and covariance estimates are known. Then, they apply their approach to develop a practical appointment schedule at an eye clinic that can significantly improve the efficiency of the appointment system in the clinic, compared to an existing schedule. Second, the authors Gupta, Diwakar and Lei Wang wrote Revenue Management for a Primary-Care Clinic in the Presence of Patient Choice. The article delt with a clinic and how it must carefully manage patients' access to physicians' slots to balance the needs of those who book in advance and those who require a same-day appointment. On the one hand, scheduling

too many appointments in advance can lead to capacity shortages when same-day requests arrive. On the other hand, scheduling too few appointments increases patients' wait time and the possibility of clinic slots going unused. The capacity management problem facing the clinic is to decide which appointment requests to accept to maximize revenue. The authors developed a Markov decision process model for the appointment-booking problem in which the patients' choice behavior is modeled explicitly. When the clinic is served by a single physician, the authors prove that the optimal policy is a threshold-type policy as long as the choice probabilities satisfy a weak condition. For a multiple-doctor clinic, the authors partially characterize the structure of the optimal policy. This helps the hospital save money with making thing more efficient. Thirdly, the authors