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Incredible !

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DEPARTMENT OF TOURISM GOVERNMENT OF INDIA MARKET RESEARCH DIVISION

BIHAR'S ANNUAL TOURIST STATISTICS REPORT January, 2005 to December,2005

A MARKET PULSE RESEARCH REPORT

TABLE OF CONTENTS
Chapters Page Nos.

Executive Summary Introduction Objective of the Study Terms of Reference Plan for the Survey Survey Design Tourist Traffic Estimation Methodology Project Team Sampling Plan Chapter 1.0 Chart 1.1 Chart 1.2 Table 1.1 Chart 1.3 Table 1.2 Table 1.3 Table 1.4 Table 1.5 Table 1.6 Table 1.7 Table 1.8 Chart 1.4 Table 1.9 Table 1.10 Table 1.11 Tourist Traffic in Bihar Annual Tourist Composition Month-wise Trend in Tourist Traffic Total Tourist Traffic (Month-wise) Tourist Traffic at Different Destination Trend in Tourist Traffic (Non Buddhist Destinations) Total Tourist Traffic (Buddhist Destinations) Domestic Tourist Traffic Foreign Tourist Traffic Total Tourist Traffic (Day Tourist and Staying with Friends & Relatives) Day Tourist Traffic Total Tourist Traffic (Destination-wise) Tourists Staying Overnight in Accommodation Units Tourist Bed Nights (Month-wise Trend) Quarterly Bed Nights : Accommodation Units(NonBuddhist Destinations) Quarterly Bed Nights : Accommodation Units(Buddhist Destinations)

1 - 15 16 19 20 20 21 22 - 26 27 28 29 - 34 35 -55 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51

TABLE OF CONTENTS
Chapters Page Nos.

Chart 1.5/1.6 Table 1.12 Table 1.13 Chapter 2.0 Table 2.1 Table 2.2 Table 2.3 Table 2.4 Table 2.5 Table 2.6 Table 2.7 Table 2.8 Table 2.9 Table 2.10 Table 2.11 Table 2.12 Table 2.13 Chapter 3.0 Table 3.1 Table 3.2 Table 3.3 Table 3.4

Average Occupancy at Accommodation Units Profile of Foreign Tourists Profile of Domestic Tourists Tourist Profile Marital Status and Age of Tourists Age & Gender of Tourists Annual Household Income Country/ State of Origin Educational and Occupation (Head of Group) Travel Habits of Tourists Average Bed Nights Spent by Tourists Main Purpose of Visit Size of Group of Tourists Popular Accommodation (Domestic Tourists) Popular Accommodation (Foreign Tourists) Popular Accommodations Popular Eating Outlets Tourist Satisfaction Overall Satisfaction of Tourists Tourist Satisfaction of Service Elements Tourist Experience Vs Expectation Comparison of Bihar with Other Places

52-53 54 55 56-70 58 59 60 61 62 63 64 65 66 67 68 69 70 71-75 73 74 75 75

TABLE OF CONTENTS
Chapters Page Nos.

Chapter 4.0 Chart 4.1 Table 4.1 Chart 4.2 Chart 4.3 Chapter 5.0 Table 5.1 Table 5.2 Table 5.3 Table 5.4 Table 5.5 Table 5.6 Table 5.7 Table 5.8 Table 5.9 Chapter 6.0 Table 6.1 Table 6.2 Table 6.3 Table 6.4 Table 6.5

Tourist Expenditure Tourist Expenditure ( Quarterly Trend) Summary if Tourist Expenditure Expenditure Prior to Visit (Quarterly Trend) Day Tourists Expenditure (Quarterly Trend) Tourists Awareness & Perception of Buddhist Destinations Awareness about Buddhist Destinations in Bihar Buddhist Destination Visited in Bihar Awareness about Buddhist Destination Outside Bihar Buddhist Destination Visited Outside Bihar Sources of Information about Buddhist Destinations Opinion on Buddhist Sites Satisfaction with Buddhist Destinations Reasons for Dissatisfaction Reasons for not Visiting Tourists Awareness & Perception of North Eastern Destinations Awareness of North-Eastern States North-Eastern States Visited Opinion on North-Eastern States Overall Satisfaction with North-Eastern States Reasons for Dissatisfaction with North-Eastern States

76-82 78 79-80 81 82 83-93 85 86 87 88 89 90 91 92 93 94-100 96 97 98 99 100

TABLE OF CONTENTS
Chapters Page Nos.

Chapter 7.0 Table 7.1/7.2 Table 7.3 Table 7.4 Table 7.5 Table 7.6 Table 7.7 Chapter 8.0 Table 8.1 Table 8.2 Table 8.3 Table 8.4 Chapter 9.0 Chapter 9.1 Table 9.1 Table 9.2 Table 9.3 Table 9.4/9.5 Table 9.6/9.7/9.8/9.9 Table 9.10 Chart 9.1

Census of Hospitality & Travel Sector in Bihar Accommodation Census Presence of Accommodation Units (Non-Buddhist Destination) Presence of Accommodation Units (Buddhist Destination) Population of Eating Outlets Population of Tour and Travel Agencies Population of Souvenir & Handicraft Shops Profile of Accommodation Units Rooms Availability (Non-Buddhist Destinations) Rooms Availability (Buddhist Destinations) Hotel Facilities Hotel Infrastructure Employment in Hospitality & Travel Sector in Bihar Direct Employment in Accommodation Units Average Employment in Accommodation Units Average Employment in Accommodation Units (Non- Buddhist Destinations) Average Employment in Accommodation Units (Buddhist Destinations) Average Employment in Accommodation Units (Category-wise) Average Employment in Accommodation Units (Destination-wise) Age Profile of Employees Age Profile of Employees

101-109 103-104 105 106 107 108 109 110-115 112 113 114 115 116 118-128 119 120 121 122-123 124-127 128 128

TABLE OF CONTENTS
Chapters Page Nos.

Chapter 9.2 Table 9.2.1 Table 9.2.2 Table 9.2.3 Chart 9.2.1 Chapter 9.3 Table 9.3.1 Table 9.3.2 Table 9.3.3 Chart 9.3.1 Chapter 9.4 Table 9.4.1 Table 9.4.2 Chart 9.4.1 Chapter 10.0

Direct Employment in Eating Outlets Projected Employment in Eating Outlets (Categorywise) Projected Employment in Eating Outlets (Destinationwise) Age Profile of Employees Age Profile of Employees Direct Employment of Tour & Travel Agencies Projected Employment of Tour & Travel Agencies (Category-wise) Projected Employment of Tour & Travel Agencies (Destination-wise) Age Profile of Employees Age Profile of Employees Direct Employment of Souvenir & Handicraft Shops Projected Employment of Souvenir & Handicraft Shops Age Profile of Employees Age Profile of Employees State Government Expenditure & Earnings Planned Expenditure for 2006 - 2007 Projects for 2006 - 2007 Centrally Assisted Projetcs Planned Expenditure for 2005 - 2006 Expenditure on Projects for 2004 - 2005 Projects completed in 2003 - 2004

129-132 130 131 132 132 133-136 134 135 136 136 137-139 138 139 139 140-146 142 143-145 146-149 150 151 152

TABLE OF CONTENTS
Chapters Page Nos.

Projects completed in 2002 - 2003 Earning for 2003-2004, 2002-2003 & 2001-2002 Appendix 1 (Satisfaction of Service ElementsDestination-wise) Appendix 2 (Satisfaction with Service ElementsDomestic and Foreign Tourists Annexure (Hotel Census Data)/(Questionnaires)

153 154 155-171 172-178

EXECUTIVE SUMMARY

Department of Tourism (MR Division), Ministry of Tourism & Culture, Government of India, commissioned Market Pulse, to ascertain the tourist traffic in the state of Bihar from January, 2005 to December, 2005. This survey was based on an extensive field data collection in 24 important tourists destinations in Bihar from January, 2005 to December, 2005. More than 19000 face to face interviews with tourists as well as personnel in hospitality and travel & trade sectors were carried out, while data was collected from 498 accommodation units on a monthly basis. Apart from this, a census of accommodation units, travel agencies, eating outlets and souvenir shops was carried out in the month of January, 2005 to ascertain number of units of each. The main objective of this study is to track the tourism scenario in the state of Bihar, in terms of the following parameters: Volume of tourist traffic at important destinations in Bihar Profile of domestic and international tourists visiting Bihar Feedback of tourists on their experience during their visit to Bihar Expenditure pattern of domestic and foreign tourists Profile of places of accommodation and their occupancy levels Direct employment generated by tourism Progress of the state governments tourism plan

Major findings of this survey are given subsequently. TOURIST TRAFFIC IN BIHAR A total of 58,44,196 tourists (including day tourists) visited the 24 destinations, in the period January December 2005. The peak in tourist traffic came in the fourth quarter, which accounted for 33% of all tourists. This rise can be attributed to the Sonepur cattle fair, which was attended by approximately 580,000 day tourists in the months of November - December. There was a significant increase in the tourist traffic in September because of higher numbers visiting Gaya for Vishnu Puja and religious rites (Pind-dan). The months of January and December witnessed higher numbers of foreign tourists. Tourist traffic remained weak at both Buddhist and non-Buddhist destinations in the summer months. Foreign tourists accounted for almost 7% of the traffic at Buddhist destinations and less than 1% at non-Buddhist destinations.

DOMESTIC TOURIST TRAFFIC


Table A
Domestic Tourists Staying Overnight in Accommodation Units Months Jan Patna/ Sonepur/ Maner/ Hajipur/ Sasaram Muzaffarpur Gaya Bhagalpur/ Sultanganj Sitamarhi Darbhanga Pawapuri Raxaul Munger Madhubani Madhepura/ Singheshwara Saharsa Overall in nonBuddhist destinations Bodhgaya Rajgir Nalanda Areraj Vaishali Kesaria Overall in Buddhist destinations Overall in Bihar Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Destinations

Total

Contri. %

62113 14383 13559 11302 5560 3639 3700 2296 2231 2048 1587 1086

42460 17420 9192 19956 5229 5413 1200 1452 2810 1336 7175 1033

60692 16184 10359 7383 4316 5190 2474 1704 1860 1645 2513 1381

68821 11799 15506 5190 3707 8155 572 2334 808 1724 1627 676

57843 12414 10446 5542 3503 5928 61 2218 1326 1941 1968 1591

62130 9147 10614 5080 2734 5279 310 2317 1392 812 1911 1618

64418 10378 10814 8114 2715 5704 844 2293 1495 1516 1817 1545

62458 9267 13304 7550 2788 5434 1743 2228 1298 1481 1240 1479

61872 10095 19190 7576 3466 6699 2965 2322 1374 1387 827 1380

51217 9085 12358 10023 3503 6849 180 2180 1632 1755 1109 1319

51618 10363 12244 8095 4113 7179 1300 2022 2424 1402 1312 1332

61277 9921 12401 12481 3846 8074 3740 2315 2071 1766 1805 1658

706919 140456 149987 108292 45480 73543 19089 25681 20721 18813 24891 16098

46.72 9.28 9.91 7.16 3.01 4.86 1.26 1.70 1.37 1.24 1.65 1.06

123504 114676 115701 120919 104781 103344 111653 110270 119153 101210 103404 121355 1349970 89.22 6545 16977 3390 3271 3057 4759 3300 2926 3978 4349 5229 5583 4.19 63364 8113 10295 7081 7543 6194 6734 4298 4731 5661 10508 7771 10853 89782 5.93 2000 277 277 360 109 147 127 505 906 551 1549 1313 0.54 8121 320 55 70 40 0 2 20 0 0 0 90 70 0.04 667 181 16 108 8 244 64 3 5 22 28 6 7 0.05 692 30 7 0 4 0 10 17 105 95 2 144 104 0.03 518

17189 27627 10926 11226 9604 11716 7765 8272 10662 15438 14789 17930 163144 10.78 140693 142303 126627 132145 114385 115060 119418 118542 129815 116648 118193 139285 1513114 100.00

FOREIGN TOURIST TRAFFIC


Table B
Foreign Tourists Staying Overnight in Accommodation Units Months Jan Patna/ Sonepur/ Maner/ Hajipur/ Sasaram Muzaffarpur Gaya Bhagalpur/ Sultanganj Sitamarhi Darbhanga Pawapuri Raxaul Munger Madhubani Madhepura/ Singheshwara Saharsa Overall in nonBuddhist destinations Bodhgaya Rajgir Nalanda Areraj Vaishali Kesaria Overall in Buddhist destinations Overall in Bihar Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Destinations

Total

Contri. %

2844 27 220 10 0 99 0 221 0 63 25 16

360 5 261 0 0 61 0 22 1 31 0 0

801 2 108 0 0 170 0 716 0 51 0 0

435 0 1039 0 23 830 0 515 0 37 0 0

188 3 39 0 348 165 0 280 1 50 0 0

328 0 28 2 120 19 0 259 1 29 0 7

103 0 13 0 79 0 0 245 2 0 0 0

354 0 11 0 120 70 0 78 6 0 0 0

720 0 20 0 42 100 0 95 3 8 0 0

876 0 66 0 319 118 0 123 3 10 0 0

1632 2 85 0 110 0 0 90 12 0 0 0

2063 3 237 0 207 0 0 78 2 0 0 0

10704 42 2127 12 1368 1632 0 2722 31 279 25 23

16.70 0.07 3.32 0.02 2.13 2.55 0.00 4.25 0.05 0.44 0.04 0.04

3525 7278 626 0 0 24 0

741 6489 630 93 0 0 0

1848 2941 707 93 0 52 0

2879 956 47 11 0 52 0

1074 348 14 0 0 0 0

793 247 14 8 0 0 0

442 842 38 60 0 0 0

639 1266 496 55 0 2 0

988 1395 479 2 0 4 0

1515 2902 492 0 0 6 0

1931 7027 919 181 0 9 0

2590 7080 956 305 0 3 0

18965 38771 5418 808 0 152 0

29.58 60.47 8.45 1.26 0.00 0.24 0.00

7928 11453

7212 7953

3793 5641

1066 3945

362 1436

269 1062

940 1382

1819 2458

1880 2868

3400 4915

8136 10067

8344 10934

45149 64114

70.42 100.00

TOURIST TRAFFIC THOSE STAYING WITH FRIENDS & RELATIVES


Table C
Tourists Staying Overnight with Friends and Relatives Months Jan Patna/ Sonepur/ Maner/ Hajipur/ Sasaram Muzaffarpur Gaya Bhagalpur/ Sultanganj Sitamarhi Darbhanga Pawapuri Raxaul Munger Madhubani Madhepura/ Singheshwara Saharsa Overall in nonBuddhist destinations Bodhgaya Rajgir Nalanda Areraj Vaishali Kesaria Overall in Buddhist destinations Overall in Bihar Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Destinations

Total

Contri. %

31994 7097 6787 5572 2739 1841 1822 1240 1099 1040 794 543

20151 28938 8200 7617 4448 4926 9391 2461 2576 565 694 1323 643 3376 486 3474 2031 2522 1164 1139 875 798 1183 650

35677 6078 8523 2674 1922 4629 295 1468 416 907 838 348

31247 6686 5646 2984 2074 3281 33 1345 715 1072 1060 857

33631 4925 5730 2736 1537 2853 167 1387 750 453 1029 875

31779 5112 5333 3996 1376 2809 416 1250 737 747 895 761

32358 4774 6859 3889 1498 2835 898 1188 672 763 639 762

47219 7616 14492 5715 2646 5129 2237 1823 1039 1052 624 1041

34729 6057 8283 6682 2548 4645 120 1535 1090 1177 739 879

15906 3096 3683 2418 1261 2144 388 631 728 419 392 398

42227 6616 8425 8321 2702 5383 2493 1595 1382 1177 1203 1105

385855 73874 83135 57852 24795 40647 10598 15295 10826 10248 12772 8705

45.70 8.75 9.85 6.85 2.94 4.81 1.26 1.81 1.28 1.21 1.51 1.03

62568 6808 4304 985 158 101 15

54314 11043 5141 174 26 8 3

55317 2979 3665 174 33 75 0

63775 2178 3905 191 21 31 2

57000 1833 3343 59 0 131 0

56073 2696 3634 83 1 34 5

55211 2040 2136 92 10 1 8

57135 2160 2693 288 0 4 54

90633 4053 4632 685 0 20 72

68484 4834 7333 367 0 23 1

31464 3661 2596 517 27 4 43

82629 734603 8442 52727 7873 51255 1079 4694 47 323 7 439 69 272

87.01 6.24 6.07 0.56 0.04 0.05 0.03

12372 74940

16395 70709

6926 62243

6328 70103

5366 62366

6453 62526

4287 59498

5199 9462 62334 100095

12558 81042

6848 17517 109711 38312 100146 844314

12.99 100.00

DAY TOURIST TRAFFIC


Table D
Day Tourist Months Jan Patna/ Maner/ Hajipur/ Sasaram Sonepur Muzaffarpur Gaya Bhagalpur/ Sultanganj Sitamarhi Darbhanga Pawapuri Raxaul Munger Madhubani Madhepura/ Singheshwara Saharsa Overall in nonBuddhist destinations Bodhgaya Rajgir Nalanda Areraj Vaishali Kesaria Overall in Buddhist destinations Overall in Bihar 113812 25248 24142 19820 9742 6549 6483 4410 3909 3699 2824 1931 Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 123926 275000 19417 24727 24419 7930 15797 7317 4682 4056 3455 3532 3244 1295387 580000 251654 276162 195054 84101 135965 34849 51298 37070 34442 44243 29144 37.85 16.95 7.35 8.07 5.70 2.46 3.97 1.02 1.50 1.08 1.01 1.29 0.85

Destinations

Total

Contri. %

73922 106158 123183 104805 112800 113048 111721 128908 101921 81183 305000 30082 27943 20986 22425 16520 18183 16483 20791 17775 15802 16319 18070 29428 18936 19220 18970 23683 39563 24308 18796 34451 12746 9027 7451 9450 9253 2072 4271 2545 4178 4853 3211 2360 2928 12387 1783 4338 2384 9231 6634 15981 1017 5067 1437 3132 2894 1202 10009 6955 11004 110 4511 2397 3596 3554 2873 9178 5154 9568 560 4652 2516 1519 3451 2935 14217 4895 9994 1479 4447 2623 2656 3184 2707 13429 5172 9790 3100 4102 2319 2634 2206 2631 15603 7225 14003 6106 4978 2836 2873 1703 2842 19610 7478 13631 352 4506 3199 3453 2170 2581 12341 6438 10945 1982 3220 3714 2137 2000 2031

222569 199249 202931 220192 191175 188073 196403 197270 247431 200984 465589 517502 3049368 24219 40510 10929 7518 6149 9041 7257 7456 11066 14187 18685 24775 181793 15312 18860 13445 13484 11212 12187 7597 9297 12645 21522 13248 23105 171914 3504 639 639 660 197 280 328 996 1870 1078 2637 3166 15994 561 95 121 71 0 4 35 0 0 0 137 137 1161 359 28 276 107 441 116 5 12 54 67 23 20 1508 53 12 0 7 0 18 30 187 196 4 220 203 930

89.09 5.31 5.02 0.47 0.03 0.04 0.03

44008 60144 25410 21847 17999 21646 15252 17948 25831 36858 34950 51406 373299 266577 259393 228341 242039 209174 209719 211655 215218 273262 237842 500539 568908 3422667

10.91 100.00

TOTAL TOURIST TRAFFIC DESTINATION-WISE


Table E
Destinations Domestic (A) Patna/ Sonepur/ Maner/ Hajipur/ Sasaram Sonepur Muzaffarpur Gaya Bhagalpur/ Sultanganj Sitamarhi Darbhanga Pawapuri Raxaul Munger Madhubani Madhepura/ Singheshwara Saharsa Overall in nonBuddhist destinations (A) Bodhgaya Rajgir Nalanda Areraj Vaishali Kesaria Overall in Buddhist destinations (B) Overall in Bihar (A+B) % No. of Tourists Staying Overnight Foreign % Total (C) % (B) A+B Day Tourist (E) % Total Tourist (A+B+C+D+E) %

Friends & Relatives (D)

706919 140456 149987 108292 45480 73543 19089 25681 20721 18813 24891 16098

46.72 0.00 9.28 9.91 7.16 3.01 4.86 1.26 1.70 1.37 1.24 1.65 1.06

10704 42 2127 12 1368 1632 0 2722 31 279 25 23

16.70 0.00 0.07 3.32 0.02 2.13 2.55 0.00 4.25 0.05 0.44 0.04 0.04

717670 140507 152124 108311 46851 75180 19090 28405 20753 19093 24918 16122

45.50 0.00 8.91 9.64 6.87 2.97 4.77 1.21 1.80 1.32 1.21 1.58 1.02

385855 73874 83135 57852 24795 40647 10598 15295 10826 10248 12772 8705

45.70 0.00 8.75 9.85 6.85 2.94 4.81 1.26 1.81 1.28 1.21 1.51 1.03

1295387 580000 251654 276162 195054 84101 135965 34849 51298 37070 34442 44243 29144

37.85 16.95 7.35 8.07 5.70 2.46 3.97 1.02 1.50 1.08 1.01 1.29 0.85

2398865 580000 466027 511412 361210 155744 251787 64535 94995 68648 63782 81931 53970

41.05 9.92 7.97 8.75 6.18 2.66 4.31 1.10 1.63 1.17 1.09 1.40 0.92

1349970 63364 89782 8121 667 692 518

89.22 4.19 5.93 0.54 0.04 0.05 0.03

18965 38771 5418 808 0 152 0

29.58 60.47 8.45 1.26 0.00 0.24 0.00

1369024 102139 95206 8930 667 844 518

86.79 6.48 6.04 0.57 0.04 0.05 0.03

734603 52727 51255 4694 323 439 272

87.01 6.24 6.07 0.56 0.04 0.05 0.03

3049368 181793 171914 15994 1161 1508 930

89.09 5.31 5.02 0.47 0.03 0.04 0.03

5152906 336655 318369 29617 2151 2790 1720

88.17 5.76 5.45 0.51 0.04 0.05 0.03

163144 1513114

10.78 100.00

45149 64114

70.42 100.00

208304

13.21

109711 844314

12.99

373299

10.91

691303 5844209

11.83 100.00

1577328 100.00

100.00 3422667 100.00

Almost 24 lakh tourists (41% of the total tourist traffic) visited Patna in the year 2005. Sonepur, Muzaffarpur, Gaya, Bhagalpur/Sultanganj and Darbhanga accounted for another 36% of the tourist traffic in Bihar. There were almost 34 lakhs day tourists in the entire year; this accounted for almost 59% of the tourist traffic inflow. The number of tourists staying with friends and relatives was almost uniform through the year, except for a dip in the second quarter. They accounted for almost 14% of the total tourist traffic. 6 Buddhist destinations accounted for 12% of the total tourist traffic while the balance was accounted for by the 18 non-Buddhist destinations. Tourist traffic in Raxaul, Madhubani and Saharsa remained uniform through the year. Pawapuri alongwith Muzaffarpur and Madhepura witnessed a sharp fall in tourism in the second quarter. Bodhgaya and Rajgir together were visited by approx. 655,000 tourists in the year. This accounted for 11% of the total tourist traffic. Almost, 15.77 lakh tourists stayed at commercial accommodation units in the 24 destinations in Bihar. Of this, only 4% were foreign tourists. This implies that 27% of the tourists visiting destinations in Bihar stayed for more than 1 night at a place of accommodation. The maximum number of tourists stayed in places of accommodation in the first quarter. Otherwise, this statistic was almost uniform across the rest of the year. A total of 15.77 lakh tourists accounted for almost 18.75 lakh bed nights in the 24 destinations in Bihar. Last year, the overall occupancy of accommodation units in Bihar was 54%; in nonBuddhist destinations, it was 59% while in Buddhist destinations, it stood at 37%. Occupancy in accommodation units in Buddhist destinations attained a peak of 60% in the fourth quarter; this was the quarter when foreign tourists also rose sharply. Highest occupancy at Non-Buddhist destinations was registered in the 3rd quarter, due to higher inflow of tourists in Gaya for Vishnu Puja and religious rites (Pinddan). Private guest houses had the highest occupancy (88%) in the third quarter. Other private hotel had higher occupancy (63%) in the first quarter. The 4th quarter witnessed the highest occupancy (88%) in star category hotels. Dharsmshala & Monasteries also had the highest occupancy in the fourth quarter on account of foreign tourists in Bodh Gaya. Occupancy of Govt. Hotels/ Circuit Houses was on the lower side except in the 4th quarter when elections were held.
8

TOURIST PROFILE Countries with a sizeable Buddhist population accounted for almost 75% of the foreign tourists who visited Bihar last year. Almost 20% of them came from Japan. A significant number of tourists visited Bodhgaya from Nepal. European tourists outnumbered those from North and South Amercia. Among the domestic tourists, 84.3% tourists were from Bihar itself and 8% were from the neighbouring states of Jharkhand and Uttar Pradesh. Almost 67% of the tourists in Bihar were married. A majority of them were less than 35 years of age. Foreign tourists were marginally older than domestic ones; 16% of them were more than 44 years of age. Almost 82% of the tourist claimed an annual household income of less than Rs. 1,00,000. Foreign tourists from Sri Lanka and Nepal declared lower incomes. Only 18% of the tourists claimed an income of more than 1,00,000. A higher proportion of foreign tourists (24%), especially those who visited Buddhist destinations, reported an income of more than Rs. 2,00,000. About 41% of the tourists had secondary / higher Secondary education while 52% had graduate / post graduate education. About 5% of the tourists were technically qualified. Only 1% of the domestic tourists had no formal education. There was no significant difference between the educational backgrounds of domestic and foreign tourists. About 35% of the tourists were in service, i.e. they were salaried employees. A substantially higher proportion of the domestic tourists were students. Visiting of friends/ relatives, sightseeing and recreation/ leisure were the primary drivers of domestic tourism through the year. The third quarter witnessed a marked increase in social tourism. Recreation and leisure was the primary purpose of domestic tourism in the first quarter. Sightseeing, religion and recreation/ leisure were the primary drivers of foreign tourism through the year. In the first and fourth quarters, a majority of the foreign tourists visited places in Bihar with the objective of religious tourism..

Domestic tourists were more frequent travellers. About 16% of them travelled atleast once in a quarter. A majority of the domestic tourists (67%) stayed for one night only. A substantial proportion of the foreign tourists stayed for more than 10 days. A majority of the tourists (66%) had travelled to Bihar before while 34% of the tourists had not. Approximately 51% of the tourists travelled alone. 31% travelled with their families while 16% of the tourist travelled with their friends. Almost 35% of the tourists travelled in groups of 3 4 people. 95% of the tourists were not part of any package tour. Approximately 30% of the domestic tourists stayed at non-star hotels and 21% of these tourists stayed at private guest houses. This trend was uniform through the year. Very few domestic tourists stayed at star hotels. Almost 39% of the domestic tourists stayed with friends and relative. Almost 7% of the foreign tourists stayed in star hotels; this was higher in the first quarter. 33% of the foreign tourists stayed at non-star hotels while 25% of them stayed at Dharamshalas/ Gurudwaras / Monasteries. Only 14% of them stayed with friends and relatives. 65% of the tourists ate at conventional restaurants while 37% of them also ate at Dhaba. About 32% of the foreign tourists ate at Dharamshalas/ Gurudwara / Monastery. A higher proportion of foreign tourists ate at refreshment stands.

TOURIST SATISFACTION Only 30% of domestic tourists were satisfied with their visit to Bihar. A higher proportion of foreign tourists (40%) were satisfied with their visit to Bihar. Almost 42% of the domestic tourists were dissatisfied with their visit. A substantial proportion of tourists were satisfied with quality of transportation, upkeep of tourist sites, quality of food served in restaurants and availability of eating places. A significant proportion of tourists were not satisfied on account of availability of tourist guides, good quality accommodation, public convenience, souvenir shops, places of entertainment, security and even interaction with local people. Almost 95% of the tourists found their experience on par with expectation or better. Almost 59% of the tourists found Bihar worse than other states while 32% stated that Bihar is the same as other states. By comparison, almost 44% of the foreign tourists found Bihar same as the other states.
10

TOURIST EXPENDITURE Tourists who stayed for more than 1 night in Bihar spent a total of Rs. 110 crores in 2005. The first and fourth quarters accounted for 58% of the tourist expenditure. Domestic tourists accounted for 83% of the tourist expenditure vs. 17% by the foreign tourists. Domestic tourists spent the most on food & beverages (33.1%) while the foreign tourists spent 32.5% of their money on accommodation. A substantial proportion of tourist expenditure was on textile and food products. Day tourists spent a total of Rs. 104 crores in 2005 in Bihar. The fourth quarter accounted for almost 43% of this tourist expenditure. This was on on account of the Sonepur Mela.

TOURISTS AWARENESS & PERCEPTION OF BUDDHIST DESTINATIONS Most tourists were aware of Bodhgaya, Rajgir and Nalanda as Buddhist destinations. A large proportion of them were even aware of Vaishali, Vikramshilla and Aurangabad. Awareness of Guneri is low. The popular Buddhist destinations visited included Bodhgaya, Rajgir and Nalanda. The least popular Buddhist destination among the tourists were Guneri, Areraj, Lauria Nandangarh, Kesaria, Aurangabad and Vikramshila. Sarnath and Ajanta & Ellora were the only Buddhist destinations to emerge as significant ones outside Bihar. Kushinagar and Saravasti also registered high awareness levels. Tourists were least aware about Kandari, Kaushambi, Nagarjunakonda, and Vidhisha as Buddhist destinations outside Bihar. Only 8% of the tourists visiting Bihar had also visited Sarnath. Majority of the tourists have not visited Buddhist destinations outside Bihar. While word-of-mouth emerged as the main awareness source, travel information sources such as books and guides were also mentioned as awareness sources by 37% of the tourists.

11

Almost 80% of the tourists are of the opinion that Buddhist sites are famous in India. A significant proportion also agreed that they have great historical significance, rich cultural heritage and are major tourist attractions. Very few tourists stated that the Buddhist destinations are easily accessible. 88% of the tourists were satisfied with their visit to Buddhist destinations. This satisfaction is substantially higher than the satisfaction with the visits to other destinations in Bihar. Only 10% of them were dissatisfied with Buddhist destination. Problem of local transportation, security and restricted movement are the major reasons for dissatisfaction among tourists. Problems related to communication, food, availability of guides at reasonable price and toilet facilities were also cited as reasons of dissatisfaction. Lack of interest, time constraints and security concern are the major reasons for not visiting Buddhist destinations.

TOURISTS AWARENESS & PERCEPTION OF NORTH EASTERN DESTINATIONS

Awareness of Assam, Manipur and Nagaland was significantly higher than of other states. Only 22% of the tourists claimed to have visited North-eastern states. A substantial proportion of the tourists who had visited north-eastern states believed that they were famous in India (51%), have scenic beauty (40%), have rich cultural heritage (37%) and have great historical significance (32%). Most tourists (92%) of north-eastern states were satisfied with their visit there. Restricted movement and security concern are major reasons for dissatisfaction among tourists.

12

CENSUS OF HOSPITALITY & TRAVEL SECTOR IN BIHAR A total of 505 accommodation units were identified in the 24 destinations in Bihar. Of them, 498 accommodation units agreed to provide occupancy details on a monthly basis. Almost 95 % of these accommodation units are not members of any association. Approximately 79 % of them are in the non-Buddhist destinations that account for 88% of the total tourist traffic in Bihar. There are 14 star category hotels that account for 6 % of the available rooms. Other smaller private hotels (303 nos.) account for 68 % of the available rooms. Dharamshalas, gurudwaras and monasteries account for 14 % of the rooms. The top 5 towns of Patna, Gaya, Muzzaffurpur, Bodhgaya and Rajgir account for 359 accommodation units (72 % of the total). Patna alone which was visited by 41% of the tourists accounted for 34% of the accommodation units. Pawapuri which has a substantial tourist traffic in some months has only dharamshalas to cater to them. Bodhgaya and Rajgir together account for the maximum proportion of accommodation units (18% of the total number of units in Bihar) on the Buddhist circuit. A substantial number of monasteries are present in key Buddhist destinations such as Bodhgaya and Rajgir. There are a total of 556 eating outlets in the 24 destinations in Bihar within city limits. About 61% of the eating outlets are located in Patna & other adjacent towns in Bihar. Only 2% of the eating outlets surveyed are associated with FHRAI, local association and regional association. Almost 200 travel trade firms are present in Bihar. Almost 82 % of the Tour and Travel Operators are not members of any association. Only 2% claimed to be members of ITTA. About 64% of the tour and travel agencies are located in Patna & adjacent towns. Bodhgaya is the next destination with a significant number of travel trade firms. There were a total of 89 souvenir and handicrafts shops in Bihar. Bodhgaya and Rajgir together accounted for 52% of the souvenir & handicraft shops in Bihar. Patna, Madhubani and Bhagalpur/ Sultanganj were the other towns with a significant presence of these shops.

13

PROFILE OF ACCOMMODATION UNITS Patna accounts for 41% of the beds available at accommodation units in the state. This is in line with the tourist traffic; 41% of the total tourist traffic visited Patna and adjoining areas last year. The other towns that have a significant proportion of rooms in non-Buddhist destinations are Gaya and Muzaffarpur. The beds available in the Buddhist destinations is in line with the proportion of tourists visiting them. Bodhgaya and Rajgir account for more than 91% of the beds available on the Buddhist circuit. These destinations are tourist hubs on the Buddhist circuit; tourists stay here and travel out to other destinations. While 93 % of these accommodation units have room service, only 39 % of them have a television, 35 % have hot water facility and only 22 % have STD / ISD telephone facility in the room. Only 10 % offer credit card payment facility. Approx. 26% of the accommodation units have restaurants while 14% of them have conference facilities. Since most of the accommodation units are in the non-star category, very few have a swimming pool, beauty salons, etc.

EMPLOYMENT IN HOSPITALITY & TRAVEL SECTOR IN BIHAR A total of 4207 people are employed in 498 accommodation units surveyed in Bihar; almost 58% of them are in non-star private hotels and 19 % in star category hotels. Only 14 star hotels accounted for more than 800 employees. While the star category hotels have on an average 150 employees per 100 rooms, the others ones have 38 employees per 100 rooms. Government hotels/ circuit houses have 56 employees per 100 rooms. Departments like Front Office, F&B (Service), F&B (Kitchen) and Housekeeping accounts for 67% of the total employment. Approximately, 80% people are employed in non-Buddhist destinations. A total of 3348 people are employed in non-Buddhist destinations; of them, 63% people are employed in Patna. The other tourist destinations with significant numbers employed in accommodation units include Patna, Gaya, Bhagalpur & Darbhanga. Muzaffarpur accounted for a lower proportion of the workforce as compared to the tourist traffic and presence of accommodation units.
14

About 20% of the workforce in accommodation units are employed in Buddhist destinations. The employment intensity in Buddhist destinations was more than in the others (47 vs. 43 per 100 rooms). A total of 858 people are employed in Buddhist destinations; 65% of them were in Bodhgaya alone. Almost 55 % of the employees in accommodation units are 30 years of age or less. It is estimated that a total of 3702 people were employed in December in the eating outlets. Approximately 85.3% were employed in conventional restaurants. Dhabas were the next biggest employers. Of the total employees, almost 35% and 42% are employed in the kitchen and service functions, respectively. About 65.6% of the employees in eating outlets were employed in Patna alone. Almost 79% of the employees are 30 years of age or less. The age profile of employees in eating outlets was younger than that of accommodation units. It is estimated that more than 650 people are employed in travel trade firms in Bihar. Of the, about 96% are employed in travel agencies. Of the total employees, almost 36% and 40% are employed in administration and ticketing, respectively. The employment intensity in these firms is just 3. About 86% of the employees of travel trade are in Patna. Bodhgaya and the other important destinations have a few travel trade firms and thus the number of employees is also low. About 57.9% of the employees are 30 years of age or less. More than 300 people are employed in the souvenir and handicrafts shops in Bihar. Sitamarhi has 2 large emporia which have 123 employees in them. Patna, Bodh Gaya and Rajgir are the other destinations having emporia and thus people employed in the sales function. Of the total employment, 80% are employed in the sales function.

Bulk of the employees (55%) are in the age group 26 - 30 years.

STATE GOVERNMENT EXPENDITURE & EARNINGS

No information on expenditure incurred during the year on any tourism related project.

15

INTRODUCTION

16

1.0 INTRODUCTION Bihar is situated in the eastern part of India with the Himalayan Kingdom of Nepal to its north and the states of West Bengal, Uttar Pradesh and Jharkhand flanking its sides. It is blessed with boundless fertility of its soil, mineral wealth, other natural resources such as forest wealth and potential manpower embodied in its population. Bihar: A Snapshot Capital Area Population (2001) Principal Languages Urbanization Rate (2001) Patna 94,164 Sq. Km. 82,878,796 Hindi & Maithili 10.47%

Bihar is the land origin of religions like Buddhism and Jainism. The word Bihar owes its origin to the "Viharas" built by Lord Buddha who attained spiritual enlightenment on this land and preached love, peace and tolerance. The erstwhile capital city of Patliputra of Emperor Ashoka is the present day state capital Patna. Bihar is the land of the magnificent Ganges, beautiful flora and fauna, attractive tourist destinations like the world famous ancient seats of learning like Nalanda & Vikaramshila, Madhubani Paintings (Mithila Arts), enchanting Sujuni work, gorgeous Bhagalpuri Silk, rich mineral resources, world famous fruits such as the delicious litchi (lychee) and mangoes. In 2004, the tourist arrivals in Bihar reached 81 lakhs with just 0.46% foreign tourists.

Nationality Indian Foreign Total

2000 55,20,589 73,321 55,93,910

2001 60,61,168 85,673 61,46,841

2002 68,60,207 1,12,873 69,73,080

2003 60,44,710 60,820 61,05,530

2004 80,97,456 38,118 81,35,574

Source :Tourist Statistics, Ministry of Tourism, New Delhi.

17

Major tourists attractions


Important places of tourist interest are Rajgir (pilgrim place for the Buddhists), Bodh Gaya (most sacred place for Buddhists), Gaya, (center of pilgrimage for Hindus), Nalanda (ruins of the world's earliest Buddhist university) and Vaishali (the seat of the first republic of the world in the sixth century BC). Other places of tourist interest in Bihar include Bhimbandh, famous for hot springs, Maner, a sacred Muslim shrine of Sufi Saint Hazrat Makhdoom Shah, Vikramshila, the ruins of a Buddhist university; and Sasaram, the site of the tomb of Afghan emperor Sher Shah Suri.

Bodhgaya
Bodhgaya is one of the sacred places for the Buddhists as well as for Hindus. Here under the Bodhi Tree, Gautama attained supreme knowledge to become Budhha, the `Enlighted One The magnificent Mahabodhi temple in Bodhgaya is an architectural amalgamation.

Gaya Gaya is one of the most important pilgrimage places for the Hindus.

Pawapuri
In Pawapuri or Apapuri, 38 km from Rajgir and 90 km from Patna, all sins end for a devout Jain. Lord Mahavira breathed his last here and was cremated here. Now the famous Jalamandir marble temple stands at the site.

Patna
Patna, once called Pataliputra, is the capital of Bihar. It is among the world's oldest capital cities with unbroken history of many centuries as an Imperial metropolis. A very fertile arched stretch of land along the bank of the Ganga, the history and heritage of modern day Patna goes back well over two millennia.

Nalanda
Founded in the 5th Century A.D., Nalanda is known as an ancient seat of learning. World's most ancient university lies in ruins which is 62 kms from Bodhgaya and 90 kms south of Patna. Emperor Ashoka built many monastries, temples and Viharas here.

Lauria Areraj
A 11.5 m high Ashokan column was erected here in 249 BC. The polished sandstone pillar has six edicts on it. The site is 30 km from Motihari.

Lauria Nandangarh
This site, 23 km from Bettiah and 14 km from Shikarpur, has the famous lion pillar erected by Ashoka. The 8.5 m polished sandstone column also has an edict engraved on it. Nearby there are the remains of Nandangarh Stupa, believed to contain the ashes of the Buddha. 18

19

2.0 OBJECTIVE OF THE STUDY The main objective of this study is to track the tourism scenario in the state of Bihar, in terms of the following parameters: Volume of tourist traffic at important destinations in Bihar Profile of domestic and international tourists visiting Bihar including their feedback on their visit Expenditure pattern of domestic and foreign tourists Profile of places of accommodation and their occupancy levels Employment generated by tourism Progress of the state governments tourism plan 3.0 TERMS OF REFERENCE The terms of reference and scope of the study are as follows: 1. 2. 3. 4. 5. Prepare a frame/list of all important tourist places in the State Prepare a frame/list of tourist place wise all accommodation units like hotels, dharamshalas, guesthouses, etc. Compile information about both domestic and foreign tourists staying in all the accommodation units each month, including nationality (about foreign tourists ) from the records of accommodation units, Compile information about rooms, beds, occupancy rate, employment etc. of all accommodation units as at Sr. No. (ii) above on monthly basis; Conduct a sample survey of both domestic foreign tourists (taking separate representative samples) at all the important tourist places as at Sr. No. (i) to estimate the (a) purpose of visit (b) same day visitors (c) tourists staying with friends/ relatives during their visit (d) demographic profile (e) country / State Wise arrivals (Country for foreign tourists and for domestic tourist only (f) average estimated expenditure by tourists on various items (g) average duration of stay and (h) direct employment generated through tourism in various sectors like hotels, restaurants, transport, travel agencies, travel agents, etc. Estimate the expenditure made by State Governments in development of Tourism, and earnings through tourism; Update the frame/list as at Sr. No. (i) & (ii) on quarterly basis; and accordingly revise the coverage; Submit five copies of detailed reports for every month giving statistical tables, charts, analysis and estimates etc. by the 3rd week of the subsequent month.

6. 7. 8.

20

4.0 PLAN FOR THE SURVEY The important places for tourism covered by this survey are mentioned below.
S. No. Destinations Non-Buddhist/ Buddhist Attractions

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22

Patna Gaya Bhagalpur (incl. Sultanganj) Raxaul Munger (incl. Bhimbandh) Maner (Biharsharif) Muzaffarpur Sonepur Madhubani Saharsa Madhepura (Singeshwara) Sasaram Darbhanga Sitamarhi Bodhgaya Rajgir Nalanda Vaishali Kesaria Areraj Lauria Nandangarh Vikramshila

Non-Buddhist Non-Buddhist Non-Buddhist Non-Buddhist Non-Buddhist Non-Buddhist Non-Buddhist Non-Buddhist Non-Buddhist Non-Buddhist Non-Buddhist Non-Buddhist Non-Buddhist Non-Buddhist Buddhist Buddhist Buddhist Buddhist Buddhist Buddhist Buddhist Buddhist

State capital & Patna Sahib Gurudwara Ancient Vishnu Temple Silk and religious centre for Jains Entry/ exit point on Indo-Nepal Border Sita Kund and International Yoga School Mausoleum of Sufi Saint Hazrat Makhdoom Shah Business centre and for Litchi Cattle Fair Paintings Ancient Kali Temple Ancient Shiva Temple Tomb of Sher Shah Suri Maharaja Kameshwaras Palace Birth place of Sita and Ram Janki Temple Buddhist religious centre World Heritage centre Museum and ruins of Buddhist University Ashokas Pillar Worlds largest Buddhist pagoda Buddhist site Buddhist site Religious centre for Jains and University

This study is based on both primary field survey (Starting from January, 2005) and an analysis of secondary data..

21

5.1 SURVEY DESIGN The following survey design details how each of the objectives (mentioned in the terms of reference) will be achieved.

5.1.1. Identification of all important tourist destinations in the state


This has been done on the basis of published information (including the state tourism website), information available with the Department of Tourism and the state tourism office. The 24 tourist destinations selected for the survey were finalized in consultation with the State Tourism Department.

5.1.2. Preparation of a database of all accommodations at tourist destinations


The objective of this activity was to build a comprehensive database of all accommodations including hotels, guest houses/ inns and even dharamshalas. Methodology: The listing of all the accommodation units was done on the basis of both secondary data analysis and a primary census survey. First, data from State Tourism offices, regional/ local hotel associations, yellow pages, trade directories and municipal corporation was compiled to build a database of various accommodation units present in each of the identified tourist destinations. Then, a census survey was carried out to profile each accommodation unit in the database. Deliverables: The following information was provided by this phase: Numbers and names of accommodation units like hotels, motels, guesthouses, inns, dharamashalas etc. Number and type of rooms available and Number of beds available All facilities such as restaurants, shopping, telephone, recreational facilities & laundry Occupancy rate for the past one month Room rent charges Number of permanent and temporary employees on an overall basis and in different functions of F&B, housekeeping, etc. Profiles of tourist stay domestic/foreign, including nationality with country details, and duration of stay

22

5.1.3. Occupancy records and employment on a monthly basis


This information was collected on a monthly basis from the records of accommodation units and information provided by them on their employment.

5.1.4. Sample survey of both domestic and foreign tourists


Methodology: This sample survey was carried out in all important tourist destinations identified in the first phase. A structured questionnaire was framed to capture the required information. Deliverables: Through the survey of accommodation units the following data was collected and compiled on a monthly basis: Number of tourists staying in accommodations, with friends & relatives and day tourists Profile of tourists in terms of gender, age and marital status, Country/ State of residence, places visited, mode of travel, whether accompanied, alone or part of a package tour and income level Expenditure Pattern: Duration of stay, Total expenditure (by cash and credit card) & Expenditure on accommodation, food & beverage, travel & conveyance, gifts and souvenirs and other goods/ services purchased Purpose of tourism, i.e. leisure, recreation, visiting friends, relatives, business/ professional, health treatment, religion/ pilgrimage or transit Type(s) of accommodation availed (hotels, motels, guesthouses, camping sites, etc.) Type(s) of restaurants visited (fast-food, cafeteria, food kiosk, refreshment stands & bars) Satisfaction levels with experience during stay in Bihar and improvement areas Awareness of Buddhist destinations Sample size: A total of 12000 domestic and foreign tourists (1000 per month) were interviewed over a period of 12 months at the selected tourist destinations. These interviews were carried out at major tourist attractions. The sample was uniformly spread through the planned survey duration; however, a quota sample was taken at specific destinations that report seasonal increases in tourist traffic. A minimum quota of 10% was being maintained for the foreign tourists. In addition, a sample of 1000 tourists was conducted at entry and exit points to determine the proportion of day tourists in the travelling population. 23

5.1.5. Estimation of direct employment generated through tourism


The data on direct employment in accommodation units, restaurants, travel/ tour operators and souvenir shops was collected on a quarterly basis. A representative sample survey of tourism service providers including restaurants was surveyed to gauge the pattern of employment in each of the important tourist locations. The objective of collecting employment particulars was to provide average employment in different functions across different accommodation units, restaurants, travel/ tour operators and souvenir shops.

24

5.1.6. Estimation of the expenditure & earnings made by State Government with respect to tourism.
Primary feedback is obtained from various departments of State Government including State Financial Institutions and State Tourism. The survey was carried out to provide the following information: Estimated annual expenditure Type of funding Type of development Facilities being and likely to be provided Impact on tourism Earnings (including foreign exchange) and sources

5.2. Sampling Methodology


For the tourists survey, random sampling with quota for each day of the week and different time slots was employed to ensure true representation. The sample sizes for different centres were decided on the basis of the secondary information available on the number of tourists visiting the location. This was approved by Ministry of Tourism before conducting the fieldwork. All listed accommodation units were covered in the survey, while random quota sampling of other tourism service providers was done.

25

5.3. Data Collection and Supervision


Structured questionnaires were administered by a team of trained field interviewers employed by Market Pulse. In case of data from accommodation units, structured report formats were provided to all of them and our field executives collected filled-up reports at the end of each month. The team of 5 field executives/ enumerators was supervised by a field officer. The field officer ensured authenticity of the data being collected. The collected data was sent to the Research Executive located at the State Capital. The project manager stationed at our head office had overall responsibility for this assignment and he also travelled to different tourist destinations of the State as and when required.

5.4. Scrutiny & Tabulation Methods


Each filled in questionnaire was scrutinized by the field officer as well as executives trained in questionnaire coding and scrutiny. Incomplete questionnaires and logically incorrect (to be established by a customized software) questionnaires were rejected and not included in the sample of responses. After the questionnaires were suitably scrutinized and coded, the contents of each were computerized. The data files thus created are compatible with .dbf and SPSS formats and will also be available in a text file.

26

6.0 TOURIST TRAFFIC ESTIMATION METHODOLOGY The entire universe of 498 accommodation units were requested to maintain month wise records pertaining to the following Total Number of customers Number of customers of foreign origin Number of nights that each customer stays for Department of Tourism, Bihar, had also sent letters to the accommodation units and instructed the local officer to ensure cooperation. The statistics collected from all the accommodation units is aggregated for each tourist destination and then for the entire state. This yielded both the domestic and foreign tourist traffic at the accommodation units (referred to as A) From the sample survey of 1000 tourists, we determined the proportion of tourists staying at accommodation units and those staying with their friends/relatives. This proportion was then applied to statistic A to compute the number of tourists staying with their friends/relatives (referred to as B) A+B=Number of tourists staying for more atleast one night (referred to as C) Then through another exit survey of 1000 travellers at railway stations, bus depots and airports, we determined the proportion of tourists who were day tourists. This proportion applied to statistics C revealed the number of day tourists (Referred to as D). Then, C+D = Total tourist traffic

27

7.0 PROJECT TEAM

Team Member
Research Advisor Project Manager Executive Data Processing & Analysis Filed Officer Filed interviewers for primary survey

Name
Ejaz Hoda Akhtar Siddiqui Q.N. Ahmad K.K. Thakur Raj Kumar, Santosh Kumar, Anil Kumar, Wasim, Ahmad, Arjun Kumar

28

SAMPLING PLAN

Table - 1

Survey Description

Sampling Methodology

Sample Size

Accommodation units survey

Census survey in 24 towns in Bihar (Patna, Sonepur, Maner, Hajipur, Sasaram, Muzaffarpur, Pawapuri, Gaya, Saharsa, Sitamarhi, Bhagalpur, Sultanganj, Darbhanga, Madhubani, Raxaul, Munger, Madhepura, Singheshwara, Bodhgaya, Rajgir, Nalanda, Vaishali, Kesaria & Areraj) Sample survey in 11 important tourist destinations in Bihar (Patna, Muzaffarpur, Pawapuri, Sitamarhi, Bhagalpur, Raxaul, Munger, Sultanganj, Bodhgaya, Nalanda & Rajgir) Sample survey in 11 important tourist destinations in Bihar (Patna, Muzaffarpur, Pawapuri, Sitamarhi, Bhagalpur, Raxaul, Munger, Sultanganj, Bodhgaya, Nalanda & Rajgir) Sample survey in 5 important tourist destinations in Bihar (Patna, Gaya, Muzaffarpur, Bhagalpur and Bodhgaya)

498
(Every Month)

Tourist Survey

12000

Tourist Survey at exit/ entry points to determine % day tourists Day Tourist Expenditure Survey

4000

12000

There are 505 accommodation units in Bihar; however, data was obtained from 498 because the balance did not furnish the requisite details.

29

SAMPLING PLAN (Contd.)

Table - 2

Survey Description

Sampling Methodology

Sample Size

Eating Outlets Survey

Sample survey in 11 towns in Bihar (Patna, Muzzafarpur, Sitamrhi, Munger, Raxaul, Darbhanga, Madhubani, Bhagalpur, Saharsa, Bodhgaya and Nalanda) Sample survey in 6 important tourist destinations in Bihar (Patna, Gaya, Muzaffarpur, Darbhanga, Bodhgaya and Rajgir) Sample survey in 6 important destinations (Patna, Sitamarhi, Bhagalpur, Madhubani,, Bodhgaya, & Rajgir)

200 (Quarterly)

Tour and Travel Operators Survey

50 (Quarterly)

Survey of souvenir and handicraft shops

50 (Quarterly)

30

SAMPLE OF ACCOMMODATION UNITS

Table 3
Cities Star Hotels Other Private Hotels 130 34 28 16 12 13 5 9 6 4 4 261 21 21 42 303 Govt Hotels/ Circuit Houses 6 2 1 1 1 1 1 13 3 3 1 1 1 9 22 Private Guest Houses 18 10 10 8 3 9 2 2 7 1 70 15 6 1 22 92

Dharamshala / Gurudwara
/ Monastery 13 11 7 2 2 3 1 3 42 13 4 2 5 1 25 77

TOTAL

Patna & other towns Gaya Muzaffarpur Bhagalpur Sitamarhi Darbhanga Saharsa Munger Raxaul Madhubani Madhepura Pawapuri Total Bodhgaya Rajgir Vaisahli Nalanda Areraj Kesaria Total GRAND TOTAL

6 1 1 1 9 4 1 5 14

173 58 40 32 17 25 8 11 10 11 7 3 395 53 35 5 6 2 2 103 498

31

SAMPLE OF EATING OUTLETS SURVEYED

Table 4

Cities

Restaurants

Fast Food Outlets

Cafeterias

Dhabas

Bars

TOTAL

Patna & adjacent towns Muzzafarpur Sitamarhi Munger Raxaul Darbhanga Madhubani Bhagalpur Saharsa Bodhgaya Nalanda Total

78 12 4 5 3 3 4 15 8 23 1 156

10 4 14

2 1 3

24 2

1 -

114 13 4 5 4 4 4 15 8 27 2 200

26

32

SAMPLE OF TOUR AND TRAVEL OPERATORS SURVEYED

Table 5
Cities TOTAL

Patna & adjacent towns Gaya Muzaffarpur Darbhanga Bodhgaya Rajgir Total

35 2 2 1 8 2 50

33

SAMPLE OF SOUVENIR & HANDICRAFT SHOPS SURVEYED

Table 6
Cities Shops Emporium Others TOTAL

Patna & adjacent towns Bhagalpur Sitamarhi Madhubani Bodhgaya Rajgir Total

7 5 1 4 3 20

2 1 15 10 28

2 -

9 5 1 1 21 13 50

34

1.0 TOURIST TRAFFIC IN BIHAR

35

Chapter 1.0 Tourist Traffic in Bihar This chapter presents the tourist traffic pattern in Bihar in the 12 months of the year 2005. There are 3 broad categories of tourists, namely those who stayed in accommodation units, those who stayed with friends & relatives and day tourists. Both domestic and foreign tourists have been covered by this survey. This chapter contains the following information: Annual tourist composition Monthly trend of tourist traffic Quarterly trend of tourist traffic at Non-Buddhist & Buddhist destinations Destination-wise quarterly trend of tourist traffic Quarterly trend of tourist traffic at accommodation units Monthly trend of tourist bed nights Quarterly trend of tourist bed nights for different destinations Quarterly trend of average occupancy of accommodation units at different destinations Quarterly trend of average occupancy of accommodation units in different categories Profile of foreign tourists in terms of countries Profile of domestic tourists in terms of states

36

ANNUAL TOURIST COMPOSITION


Chart 1.1 Tourists stayed at accommodation units 1577 Day tourists 3422 Tourists stayed with friends & relatives 844
754 661 435 700

(figures in 000)
1307

368

374

400

208

195

222

219

Q1 05

Q2 05

Q3 05

Q4 05

Tourists stayed in accommodation units Day tourists Tourists stayed with friends and relatives

A total of 58.43 lakh tourists visited 24 destinations in Bihar. Of them, 15.77 lakhs tourists stayed at accommodation units in the entire year; this accounted for 27% of the total tourists. There were more than 34 lakhs day tourists in the entire year; this accounted for almost 59% of the tourist traffic inflow. There was a sharp increase in the number of day tourists in the last quearter on account of the Sonepur Mela. The number of tourists staying with friend and relatives was almost uniform through the year, except for a marginal dip in the second quarter. They accounted for almost 14% of the total tourist traffic.

37

MONTH-WISE TREND IN TOURIST TRAFFIC


Chart 1.2 Total Tourists 58,44,209
Q1: 1397 Q2: 1224 Q3: 1297

(figures in 000)
Q4: 1927
819 667 506

494

480 423

448 387 388 392 399

440

Jan. 05 Feb. 05 Mar. 05 Apr.05 May. 05 Jun. 05 Jul. 05 Aug. 05 Sep. 05 Oct. 05 Nov. 05 Dec. 05

A total traffic of 58,44,209 tourists was registered in the period January December 2005. Out of the total tourist traffic 26% were domestic tourists, 1% were foreign tourist, 14% were tourists who stayed with with friends and relatives and 59% were day tourists. The peak in tourist traffic came in the fourth quarter. This rise can be attributed to the Sonepur cattle fair, which was attended by approximately 580,000 day tourists in the months of November - December. Tourist traffic dipped in the second and third quarters due to high temperatures in the summer months. There was a significant increase in the tourist traffic in September because of higher numbers visiting Gaya for Vishnu Puja and religious rites (Pind-dan). The months of January and December witnessed higher numbers of foreign tourists.
38

TOTAL TOURIST TRAFFIC MONTH-WISE

Table 1.1
Months No. of Tourists Staying Overnight Domestic (A)
January February March April May June July August September October November December Total 140693 142303 126627 132145 114385 115060 119418 118542 129815 116648 118193 139285 1513114

Total (D)

Foreign (B)
11453 7953 5641 3945 1436 1062 1382 2458 2868 4915 10067 10934 64114

Friends & Relatives (C)


74940 70709 62243 70103 62366 62526 59498 62334 100095 81042 38312 100146 844314 227086 220965 194511 206193 178187 178648 180298 183334 232778 202605 166572 250365 2421542

Day Tourists (E)

Combined Total
(A+B+C+D+E)

266577 259393 228341 242039 209174 209719 211655 215218 273262 237842 500539 568908 3422667

493663 480358 422852 448232 387361 388367 391953 398552 506040 440447 667111 819273 5844209

39

TOURIST TRAFFIC AT DIFFERENT DESTINATIONS Buddhist vs. non- Buddhist Destinations

Chart 1.3 Non-Buddhist - 51,52,905 Buddhist - 6,91,292

(figures in 000)
1699

1157

1110

1187

240 114 109

228

Q1 05

Q2 05

Q3 05

Q4 05

Non-Buddhist

Buddhist

6 Buddhist destinations accounted for 12% of the tourist traffic; balance was accounted for by the 18 non-Buddhist destinations. There was a sharp increase in tourist traffic in the fourth quarter at the nonBuddhist destinations because of the Sonepur Mela. On the other hand, Buddhist destinations witnessed an upsurge in the first and the fourth quarters because of a higher number of foreign tourists. Tourist traffic remained weak at both Buddhist and non-Buddhist destinations in the summer months.

40

TREND IN TOURIST TRAFFIC AT NON-BUDDHIST DESTINATIONS

Table 1.2
Destinations
Patna/Maner/Hajipur/Sasaram Sonepur Muzaffarpur Gaya Bhagalpur/ Sultanganj Sitamarhi Darbhanga Pawapuri Raxaul Munger Madhubani Madhepura/ Singheshwara Saharsa Overall in non-Buddhist destinations

Q1
544244 0 154208 108392 124105 48556 46763 23750 20616 22172 16642 36202 11293 1156943

Q2
631088 0 110983 125155 52626 34711 67692 3125 26353 11759 15272 18332 12982 1110078

Q3
654958 0 102699 152252 80089 32022 62567 19788 25049 14404 15117 13135 15148 1187228

Q4
568575 580000 98137 125613 104390 40455 74765 17872 22977 20313 16751 14262 14547 1698657

Total 2398865 580000 466027 511412 361210 155744 251787 64535 94995 68648 63782 81931 53970 5152906

Contribution 41.05 9.92 7.97 8.19 6.32 2.42 4.41 1.53 1.69 1.17 1.11 1.44 0.95 88.17

Almost 24 lakh tourists (41% of the total tourist traffic) visited Patna in the year 2005. Sonepur, Muzaffarpur, Gaya, Bhagalpur/Sultanganj and Darbhanga accounted for 37% of the tourist traffic in Bihar. Tourist traffic in Raxaul, Madhubani and Saharsa remained uniform through the year. Pawapuri alongwith Muzaffarpur and Madhepura witnessed a sharp fall in tourism in the second quarter.

41

TOTAL TOURIST TRAFFIC AT BUDDHIST DESTINATIONS

Table 1.3
Destinations
Bodhgaya Rajgir Nalanda Areraj Vaishali Kesaria Overall in Buddhist destinations Overall in Bihar

Q1
140109 88179 8855 1439 1227 120 239930 1396873

Q2
42053 68311 2105 139 1228 46 113882 1223960

Q3
47739 54703 5914 65 132 764 109317 1296545

Q4
106754 107176 12743 508 203 790 228174 1926831

Total
336655 318369 29617 2151 2790 1720 691303 5844209

Contribution
5.76 5.45 0.51 0.03 0.04 0.05 11.83 100

Bodhgaya and Rajgir together were visited by approx. 655,000 tourists in the year. This accounted for 11% of the total tourist traffic. This is mainly due to a higher number of foreign tourists at these destinations. The trend in tourist traffic in the non-Buddhist destinations is more homogenous; there was a dip in the tourist traffic in the summer months across the 6 destinations.

42

DOMESTIC TOURIST TRAFFIC


Table 1.4
Domestic Tourists Staying Overnight in Accommodation Units Months Jan Patna/ Sonepur/ Maner/ Hajipur/ Sasaram Muzaffarpur Gaya Bhagalpur/ Sultanganj Sitamarhi Darbhanga Pawapuri Raxaul Munger Madhubani Madhepura/ Singheshwara Saharsa Overall in nonBuddhist destinations Bodhgaya Rajgir Nalanda Areraj Vaishali Kesaria Overall in Buddhist destinations Overall in Bihar Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Destinations

Total

Contri. %

62113 14383 13559 11302 5560 3639 3700 2296 2231 2048 1587 1086

42460 17420 9192 19956 5229 5413 1200 1452 2810 1336 7175 1033

60692 16184 10359 7383 4316 5190 2474 1704 1860 1645 2513 1381

68821 11799 15506 5190 3707 8155 572 2334 808 1724 1627 676

57843 12414 10446 5542 3503 5928 61 2218 1326 1941 1968 1591

62130 9147 10614 5080 2734 5279 310 2317 1392 812 1911 1618

64418 10378 10814 8114 2715 5704 844 2293 1495 1516 1817 1545

62458 9267 13304 7550 2788 5434 1743 2228 1298 1481 1240 1479

61872 10095 19190 7576 3466 6699 2965 2322 1374 1387 827 1380

51217 9085 12358 10023 3503 6849 180 2180 1632 1755 1109 1319

51618 10363 12244 8095 4113 7179 1300 2022 2424 1402 1312 1332

61277 9921 12401 12481 3846 8074 3740 2315 2071 1766 1805 1658

706919 140456 149987 108292 45480 73543 19089 25681 20721 18813 24891 16098

46.72 9.28 9.91 7.16 3.01 4.86 1.26 1.70 1.37 1.24 1.65 1.06

123504 114676 115701 120919 104781 103344 111653 110270 119153 101210 103404 121355 1349970 89.22 6545 16977 3390 3271 3057 4759 3300 2926 3978 4349 5229 5583 4.19 63364 8113 10295 7081 7543 6194 6734 4298 4731 5661 10508 7771 10853 89782 5.93 2000 277 277 360 109 147 127 505 906 551 1549 1313 0.54 8121 320 55 70 40 0 2 20 0 0 0 90 70 0.04 667 181 16 108 8 244 64 3 5 22 28 6 7 0.05 692 30 7 0 4 0 10 17 105 95 2 144 104 0.03 518

17189 27627 10926 11226 9604 11716 7765 8272 10662 15438 14789 17930 163144 10.78 140693 142303 126627 132145 114385 115060 119418 118542 129815 116648 118193 139285 1513114 100.00

89.22% of the total domestic tourists visited Non-Buddhist destinations while only 10.78% of the total domestic tourists visited Buddhist destinations. In Non-Buddhist destinations, 46.72% of the total domestic tourists visited Patna and in Buddhist destinations only 5.78% visited Rajgir.

43

FOREIGN TOURIST TRAFFIC


Table 1.5
Foreign Tourists Staying Overnight in Accommodation Units Months Jan Patna/ Sonepur/ Maner/ Hajipur/ Sasaram Muzaffarpur Gaya Bhagalpur/ Sultanganj Sitamarhi Darbhanga Pawapuri Raxaul Munger Madhubani Madhepura/ Singheshwara Saharsa Overall in nonBuddhist destinations Bodhgaya Rajgir Nalanda Areraj Vaishali Kesaria Overall in Buddhist destinations Overall in Bihar Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Destinations

Total

Contri. %

2844 27 220 10 0 99 0 221 0 63 25 16

360 5 261 0 0 61 0 22 1 31 0 0

801 2 108 0 0 170 0 716 0 51 0 0

435 0 1039 0 23 830 0 515 0 37 0 0

188 3 39 0 348 165 0 280 1 50 0 0

328 0 28 2 120 19 0 259 1 29 0 7

103 0 13 0 79 0 0 245 2 0 0 0

354 0 11 0 120 70 0 78 6 0 0 0

720 0 20 0 42 100 0 95 3 8 0 0

876 0 66 0 319 118 0 123 3 10 0 0

1632 2 85 0 110 0 0 90 12 0 0 0

2063 3 237 0 207 0 0 78 2 0 0 0

10704 42 2127 12 1368 1632 0 2722 31 279 25 23

16.70 0.07 3.32 0.02 2.13 2.55 0.00 4.25 0.05 0.44 0.04 0.04

3525 7278 626 0 0 24 0

741 6489 630 93 0 0 0

1848 2941 707 93 0 52 0

2879 956 47 11 0 52 0

1074 348 14 0 0 0 0

793 247 14 8 0 0 0

442 842 38 60 0 0 0

639 1266 496 55 0 2 0

988 1395 479 2 0 4 0

1515 2902 492 0 0 6 0

1931 7027 919 181 0 9 0

2590 7080 956 305 0 3 0

18965 38771 5418 808 0 152 0

29.58 60.47 8.45 1.26 0.00 0.24 0.00

7928 11453

7212 7953

3793 5641

1066 3945

362 1436

269 1062

940 1382

1819 2458

1880 2868

3400 4915

8136 10067

8344 10934

45149 64114

70.42 100.00

29.58% of the total foreign tourists visited Non-Buddhist destinations. Only 16.70% of the total foreign tourists visited Patna during the year 2005. 70.42% of the foreign tourists visited Buddhist destination. Majority of the foreign tourists visited Bodhgaya.

44

TOURIST TRAFFIC THOSE STAYING WITH FRIENDS & RELATIVES


Table 1.6
Tourists Staying Overnight with Friends and Relatives Months Jan Patna/ Sonepur/ Maner/ Hajipur/ Sasaram Muzaffarpur Gaya Bhagalpur/ Sultanganj Sitamarhi Darbhanga Pawapuri Raxaul Munger Madhubani Madhepura/ Singheshwara Saharsa Overall in nonBuddhist destinations Bodhgaya Rajgir Nalanda Areraj Vaishali Kesaria Overall in Buddhist destinations Overall in Bihar Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Destinations

Total

Contri. %

31994 7097 6787 5572 2739 1841 1822 1240 1099 1040 794 543

20151 28938 8200 7617 4448 4926 9391 2461 2576 565 694 1323 643 3376 486 3474 2031 2522 1164 1139 875 798 1183 650

35677 6078 8523 2674 1922 4629 295 1468 416 907 838 348

31247 6686 5646 2984 2074 3281 33 1345 715 1072 1060 857

33631 4925 5730 2736 1537 2853 167 1387 750 453 1029 875

31779 5112 5333 3996 1376 2809 416 1250 737 747 895 761

32358 4774 6859 3889 1498 2835 898 1188 672 763 639 762

47219 7616 14492 5715 2646 5129 2237 1823 1039 1052 624 1041

34729 6057 8283 6682 2548 4645 120 1535 1090 1177 739 879

15906 3096 3683 2418 1261 2144 388 631 728 419 392 398

42227 6616 8425 8321 2702 5383 2493 1595 1382 1177 1203 1105

385855 73874 83135 57852 24795 40647 10598 15295 10826 10248 12772 8705

45.70 8.75 9.85 6.85 2.94 4.81 1.26 1.81 1.28 1.21 1.51 1.03

62568 6808 4304 985 158 101 15

54314 11043 5141 174 26 8 3

55317 2979 3665 174 33 75 0

63775 2178 3905 191 21 31 2

57000 1833 3343 59 0 131 0

56073 2696 3634 83 1 34 5

55211 2040 2136 92 10 1 8

57135 2160 2693 288 0 4 54

90633 4053 4632 685 0 20 72

68484 4834 7333 367 0 23 1

31464 3661 2596 517 27 4 43

82629 8442 7873 1079 47 7 69

734603 52727 51255 4694 323 439 272

87.01 6.24 6.07 0.56 0.04 0.05 0.03

12372 74940

16395 70709

6926 62243

6328 70103

5366 62366

6453 62526

4287 59498

5199 9462 62334 100095

12558 81042

6848 17517 38312 100146

109711 844314

12.99 100.00

87.01% of the tourists stayed with friends and relatives at Non-Buddhist destinations. 45.70% of the tourists stayed with friends and relatives at Patna during the year 2005. Only 12.99% of the tourists stayed with friends and relatives at Buddhist destination.

45

DAY TOURIST TRAFFIC


Table 1.7
Day Tourist Months Jan Patna/ Maner/ Hajipur/ Sasaram Sonepur Muzaffarpur Gaya Bhagalpur/ Sultanganj Sitamarhi Darbhanga Pawapuri Raxaul Munger Madhubani Madhepura/ Singheshwara Saharsa Overall in nonBuddhist destinations Bodhgaya Rajgir Nalanda Areraj Vaishali Kesaria Overall in Buddhist destinations Overall in Bihar 113812 25248 24142 19820 9742 6549 6483 4410 3909 3699 2824 1931 Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 123926 275000 19417 24727 24419 7930 15797 7317 4682 4056 3455 3532 3244 1295387 580000 251654 276162 195054 84101 135965 34849 51298 37070 34442 44243 29144 37.85 16.95 7.35 8.07 5.70 2.46 3.97 1.02 1.50 1.08 1.01 1.29 0.85

Destinations

Total

Contri. %

73922 106158 123183 104805 112800 113048 111721 128908 101921 81183 305000 30082 27943 20986 22425 16520 18183 16483 20791 17775 15802 16319 18070 29428 18936 19220 18970 23683 39563 24308 18796 34451 12746 9027 7451 9450 9253 2072 4271 2545 4178 4853 3211 2360 2928 12387 1783 4338 2384 9231 6634 15981 1017 5067 1437 3132 2894 1202 10009 6955 11004 110 4511 2397 3596 3554 2873 9178 5154 9568 560 4652 2516 1519 3451 2935 14217 4895 9994 1479 4447 2623 2656 3184 2707 13429 5172 9790 3100 4102 2319 2634 2206 2631 15603 7225 14003 6106 4978 2836 2873 1703 2842 19610 7478 13631 352 4506 3199 3453 2170 2581 12341 6438 10945 1982 3220 3714 2137 2000 2031

222569 199249 202931 220192 191175 188073 196403 197270 247431 200984 465589 517502 3049368 24219 40510 10929 7518 6149 9041 7257 7456 11066 14187 18685 24775 181793 15312 18860 13445 13484 11212 12187 7597 9297 12645 21522 13248 23105 171914 3504 639 639 660 197 280 328 996 1870 1078 2637 3166 15994 561 95 121 71 0 4 35 0 0 0 137 137 1161 359 28 276 107 441 116 5 12 54 67 23 20 1508 53 12 0 7 0 18 30 187 196 4 220 203 930

89.09 5.31 5.02 0.47 0.03 0.04 0.03

44008 60144 25410 21847 17999 21646 15252 17948 25831 36858 34950 51406 373299 10.91 266577 259393 228341 242039 209174 209719 211655 215218 273262 237842 500539 568908 3422667 100.00

89.09% of the day tourists Non-Buddhist destinations. 37.85% of the day tourists visited Patna during the year 2005, while 16.95% of the day tourists visited Sonepur. Only 10.91% of the day tourists visited Buddhist destination. Majority of the foreign tourists visited Bodhgaya.

46

TOTAL TOURIST TRAFFIC DESTINATION-WISE


Table 1.8
Destinations Domestic (A) Patna/ Sonepur/ Maner/ Hajipur/ Sasaram Sonepur Muzaffarpur Gaya Bhagalpur/ Sultanganj Sitamarhi Darbhanga Pawapuri Raxaul Munger Madhubani Madhepura/ Singheshwara Saharsa Overall in nonBuddhist destinations (A) Bodhgaya Rajgir Nalanda Areraj Vaishali Kesaria Overall in Buddhist destinations (B) Overall in Bihar (A+B) % No. of Tourists Staying Overnight Foreign % Total (C) % (B) A+B Day Tourist (E) % Total Tourist (A+B+C+D+E) %

Friends & Relatives (D)

706919 140456 149987 108292 45480 73543 19089 25681 20721 18813 24891 16098

46.72 0.00 9.28 9.91 7.16 3.01 4.86 1.26 1.70 1.37 1.24 1.65 1.06

10704 42 2127 12 1368 1632 0 2722 31 279 25 23

16.70 0.00 0.07 3.32 0.02 2.13 2.55 0.00 4.25 0.05 0.44 0.04 0.04

717670 140507 152124 108311 46851 75180 19090 28405 20753 19093 24918 16122

45.50 0.00 8.91 9.64 6.87 2.97 4.77 1.21 1.80 1.32 1.21 1.58 1.02

385855 73874 83135 57852 24795 40647 10598 15295 10826 10248 12772 8705

45.70 0.00 8.75 9.85 6.85 2.94 4.81 1.26 1.81 1.28 1.21 1.51 1.03

1295387 580000 251654 276162 195054 84101 135965 34849 51298 37070 34442 44243 29144

37.85 16.95 7.35 8.07 5.70 2.46 3.97 1.02 1.50 1.08 1.01 1.29 0.85

2398865 580000 466027 511412 361210 155744 251787 64535 94995 68648 63782 81931 53970

41.05 9.92 7.97 8.75 6.18 2.66 4.31 1.10 1.63 1.17 1.09 1.40 0.92

1349970 63364 89782 8121 667 692 518

89.22 4.19 5.93 0.54 0.04 0.05 0.03

18965 38771 5418 808 0 152 0

29.58 60.47 8.45 1.26 0.00 0.24 0.00

1369024 102139 95206 8930 667 844 518

86.79 6.48 6.04 0.57 0.04 0.05 0.03

734603 52727 51255 4694 323 439 272

87.01 6.24 6.07 0.56 0.04 0.05 0.03

3049368 181793 171914 15994 1161 1508 930

89.09 5.31 5.02 0.47 0.03 0.04 0.03

5152906 336655 318369 29617 2151 2790 1720

88.17 5.76 5.45 0.51 0.04 0.05 0.03

163144 1513114

10.78 100.00

45149 64114

70.42 100.00

208304

13.21

109711 844314

12.99

373299

10.91

691303 5844209

11.83 100.00

1577328 100.00

100.00 3422667 100.00

47

TOURISTS STAYING OVERNIGHT IN ACCOMMODATION UNITS Domestic vs. Foreign


Chart 1.4 Domestic - 15,13,114 Foreign - 64,114

(figures in 000)

410 362 368 374

25
Q1 05

6
Q2 05

7
Q3 05

25
Q4 05

Domestic

Foreign

Almost, 15.79 lakh tourists stayed at places of accommodation in the 24 destinations in Bihar. Of this, only 4% were foreign tourists. This implies that 27% of the tourists visiting destinations in Bihar stayed for more than 1 night at a place of accommodation. The maximum number of tourists stayed in places of accommodation in the first quarter. Otherwise, this statistic was almost uniform across the rest of the year. There was a sharp upswing in the number of foreign tourists in both the first and fourth quarters, primarily December and January.

48

TOURIST BED NIGHTS Month-wise Trend


Table 1.9 Months January February March April May June July August September October November December Total Domestic Tourist Bed Nights 92237 165819 167713 159142 139106 139606 147699 151833 160534 144885 144113 170358 1783045 Foreign Tourist Bed Nights 11400 6909 7811 5901 2249 1442 2591 3423 3696 7987 18669 20100 92178 Total Tourist Bed Nights 103637 172728 175524 165043 141355 141048 150290 155256 164230 152872 162782 190458 1875223

A total of 15.77 lakh tourists accounted for almost 18.75 lakh bed nights in the 24 destinations in Bihar. 15.13 lakh domestic tourists accounted for 17.83 lakh bed nights while 64 thousand foreign tourists accounted for 92 thousand bed nights. In fact, the there is a falling in the number of bed nights in the period April June. Thereafter, it increased steadily to attain a peak in December. There was another minor peak in bed nights in September.

49

QUARTERLY BED NIGHTS: ACCOMMODATION UNITS Non-Buddhist Destinations


Table 1.10
Cities Patna/Maner/Hajipur/Sasa ram Muzaffarpur Gaya Bhagalpur/ Sultanganj Sitamarhi Darbhanga Pawapuri Raxaul Munger Madhubani Madhepura/ Singheshwara Saharsa Overall in non-Buddhist destinations Q1 202257 52616 33452 30411 16817 16277 6567 6832 7661 5690 5099 3658 387955 Q2 232381 41033 44633 20677 13424 24011 1161 9239 4421 5268 5988 4444 406680 Q3 233903 43000 53442 29529 13068 20761 8450 8468 4810 5001 4425 5215 430072 Q4 210101 39268 45630 34418 15848 25386 5265 7357 7836 5571 5079 4954 406713 Total 878642 175917 177157 115035 59157 86435 21443 31896 24728 21530 20591 18271 1631420

50

QUARTERLY BED NIGHTS: ACCOMMODATION UNITS Buddhist Destinations


Table 1.11
Cities Bodhgaya Rajgir Nalanda Areraj Vaishali Kesaria Overall in Buddhist destinations Overall in Bihar Q1 35571 27255 1215 375 320 168 64391 451889 Q2 16828 22703 811 42 368 14 40766 447446 Q3 18476 18675 2274 20 42 217 39704 469776 Q4 56695 37891 4293 175 62 283 99399 506112 Total 127570 106524 8593 612 792 682 244260 1875223

51

AVERAGE OCCUPANCY AT ACCOMMODATION UNITS Non-Buddhist vs. Buddhist Destinations


Chart 1.5

56

58

62

52 39 25

52

54

58

60 59

59

54

37 24

Q1 05

Q2 05

Q3 05

Q4 05

Overall

Non-Buddhist

Buddhist

Total

Overall occupancy of accommodation units in Bihar was 54%; in nonBuddhist destinations, it was 59% while in Buddhist destinations, it stood at 37%. Occupancy in accommodation units in Buddhist destinations attained a peak of 60% in the fourth quarter; this was the quarter when foreign tourists also rose sharply. Highest occupancy at Non-Buddhist destinations was registered in the 3rd quarter, due to higher inflow of tourists in Gaya for Vishnu Puja and religious rites (Pind-dan). Otherwise, it was uniform.

52

AVERAGE OCCUPANCY AT ACCOMMODATION UNITS By Category of Accommodation Units


Chart 1.6
88 74 63 55 47 53 52 54 55 52 52 62 54 47 36 53 75 88

70 59

34 20 18

16

Q1 05

Q2 05

Q3 05

Q4 05

Private Guest Houses Star Hotels Govt. Hotels/ Circuit Houses

Other Private Hotels Dharamshalas/ Gurudwara/ Monastry Total

Private guest houses had the highest occupancy (88%) in the third quarter. Other private hotel had higher occupancy (63%) in the quarter 1. The 4th witnessed the highest occupancy (88%) in star category hotels. Dharsmshala & Monasteries also had the highest occupancy in the fourth quarter on account of . Occupancy of Govt. Hotels/ Circuit Houses was on the lower side except in the 4th quarter when election were held.

53

PROFILE OF FOREIGN TOURISTS Country Of Origin


Table 1.12
Country # Tourists % Tourists

Japan Nepal South East Asian Countries Sri Lanka Europe Korea North America South America Australia/New Zealand Africa Other countries Total Foreign Tourists

12902 10087 8819 8327 8136 5839 2722 493 1885 972 531 64114

20.1 15.7 13.8 13.0 12.7 9.1 4.2 0.8 2.9 1.5 6.1 100

Countries with a sizeable Buddhist population accounted for almost 75% of the foreign tourists who visited Bihar last year. Almost 20% of them came from Japan last year. A significant number of tourists visited Bodhgaya from Nepal. European tourists outnumbered those from North and South Amercia.

54

PROFILE OF DOMESTIC TOURISTS State Of Origin


Table 1.13
State of Origin Number of Tourists % Tourists

Bihar Jharkhand West Bengal Sikkim Uttar Pradesh Himachal pradesh Punjab Delhi Tamilnadu Gujarat Madhya Pradesh Rajasthan Chattisgarh Maharashtra Orissa Andhra Pradesh Others Total Domestic Tourists

1275548 60524 36315 6052 59011 6052 10592 10592 3026 1513 6052 3026 1513 1513 3026 1513 28749 1513114

84.3 4.0 2.4 0.4 3.9 0.4 0.7 0.7 0.2 0.1 0.4 0.2 0.1 0.1 0.2 0.1 1.9 100

Among the domestic tourists, 84.3% tourists were from Bihar itself. Almost 8% were from the neighbouring states of Jharkhand and Uttar Pradesh.

55

2.0 TOURIST PROFILE

56

Chapter 2.0 Tourist Profile This chapter presents the profile of domestic and foreign tourists who visited Bihar in the year 2005. This chapter contains the following information: Marital status and age of tourists Gender of tourists Annual household income of tourists Country and state of origin of tourists Education background and occupation of tourists Travel habits and nights spent of tourists Destination-wise average bed night spent of tourists Main purpose of visit of tourists Size of groups of tourists Popular types of accommodation among tourists Popular eating outlets among tourists

57

MARITAL STATUS & AGE OF TOURISTS % Tourists


Table 2.1

Marital Status

Domestic Tourists

Foreign Tourists

Overall

Single Married
Age Groups (Years)

33 66
Domestic Tourists

35 64
Foreign Tourists

33 67
Overall

0 14 15 24 25 34 35 44 45 54 55 64 > 65

0.4 32.7 37.2 20.7 6.3 2.0 0.6

0.4 19.5 38.1 23.1 9.7 6.0 3.1

0.4 31.5 37.3 21.0 6.6 2.4 0.9

Almost 67% of the tourists in Bihar were married. Majority of the tourists were less than 35 years of age. Foreign tourists were marginally older than domestic ones; 19% of them were more than 44 years of age.

58

AGE & GENDER OF TOURISTS % Tourists


Table 2.2a Age
Age Groups (Years) Domestic Tourists Male Female Foreign Tourists Male Female Male Overall Female

0 14 15 24 25 34 35 44 45 54 55 64 > 65

32 37 22 6 2 1

1 35 36 15 7 5 1

1 20 39 25 10 4 2

20 35 16 11 13 6

31 38 22 7 2 1

1 32 36 15 8 6 2

Table 2.2b Gender


Age Groups (Years) Domestic Tourists Male Female Foreign Tourists Male Female Male Overall Female

0 14 15 24 25 34 35 44 45 54 55 64 > 65 Overall

64 87 89 91 86 73 77 88

36 13 11 9 14 27 23 12

100 80 82 87 79 58 61 80

20 18 13 21 42 39 20

68 87 88 91 85 70 72 87

32 13 12 9 15 30 28 13

There is no significant difference in the age profile of male and female tourists.
59

ANNUAL HOUSEHOLD INCOME OF TOURISTS (% Tourists having an income of)


Table 2.3

Annual Household Income (Rs.)

Domestic Tourists

Foreign Tourists

Overall

Less than 60,000 60,001 1,00,000 1,00,001 2,00,000 2,00,001 5,00,000 Above 5,00,001

51 33 8 4 4

34 31 11 10 14

49 33 8 5 5

Almost 82% of the tourist had an annual household income of less than Rs. 1,00,000. Foreign tourists from Sri Lanka and Nepal declared lower incomes. About 18% of the tourist had an income of more than 1,00,000. A higher proportion of foreign tourists (24%), especially those who visited Buddhist destinations, declared an income of more than Rs. 2,00,000. Tourists from USA, Britain, Germany, Switzerland, Holland, France, Australia, Canada, Japan, Sri Lanka and Thailand declared annual household income more than Rs. 5,00,000.

The above annual household income of tourists does not include the household income of day tourists.

60

COUNTRY/ STATE OF ORIGIN % Foreign/ Domestic Tourists from.


Table 2.4
Country of Origin % Tourists State of Origin % Tourists

Asia (Most of the tourists came from Japan, Nepal, Sri Lanka, Korea and from South East Asian countries) Europe (Most of the tourist came from Britain, Russia, Germany, France, Holland and Spain) North America (Most of the tourist came from USA and Canada) Australia/New Zealand Africa South America Total Foreign Tourists

79.0

Bihar Jharkhand West Bengal Sikkim Uttar Pradesh Himachal pradesh Punjab Delhi Tamilnadu Gujarat Madhya Pradesh

84.3 4.0 2.4 0.4 3.9 0.4 0.7 0.7 0.2 0.1 0.4 0.2 0.1 0.1 0.2 0.1 1.9 1513114

12.7

4.2

2.9 1.5 0.8 64114

Rajasthan Chattisgarh Maharashtra Orissa Andhra Pradesh Others Total Domestic Tourists

Countries with a sizeable Buddhist population accounted for almost 77% of the foreign tourists who visited Bihar last year. Almost 20% of them came from Japan last year. A significant number of tourists visited Bodhgaya from Nepal. European tourists outnumbered those from North and South Amercia. Among the domestic tourists, 84.3% tourists were from Bihar itself. Almost 8% were from the neighbouring states of Jharkhand and Uttar Pradesh.

61

EDUCATIONAL BACKGROUND & OCCUPATION (HEAD OF THE GROUP) % Tourists


Table 2.5
Education Domestic Tourists Foreign Tourists Overall

Illiterate Secondary / Higher Secondary Graduate/ Post Graduate Technical Education Others
Occupation

1 41 52 5 1
Domestic Tourists

40 52 6 2
Foreign Tourists

1 41 52 5 1
Overall

Business Student Service Agriculturist Self Employed House Wife Politician Monk / Priest Social Worker Retired Other

15 27 35 8 2 9 1 1 2 -

21 20 36 2 7 4 1 1 5 2

16 27 35 8 3 8 1 1 2 --

About 41% of the tourists had secondary / higher Secondary education while 52% had graduate / post graduate education. About 5% of the tourists were technically qualified. Only 1% of the domestic tourists had no formal education. There was no significant difference between the educational backgrounds of domestic and foreign tourists. About 35% of the tourists were in service, i.e. they were salaried employees. A substantially higher proportion of the domestic tourists were students.
62

TRAVEL HABITS OF TOURISTS % Tourists Traveling & Staying for


Table 2.6
Frequency Domestic Tourists Foreign Tourists Overall

Once a week or more often Once a fortnight Once a month Once in 3 months Once in 6 months Once in a year Less often
Night Stay

2 2 5 7 37 19 30
Domestic Tourists

1 2 4 25 22 46
Foreign Tourists

2 1 5 7 36 19 31
Overall

Single 23 4-5 6-7 8-9 > 10 Tourist who have traveled to Bihar before

67 24 5 2 1 1 68

33 35 9 3 1 18 62

64 25 6 2 1 2 66

50% of the tourists travel once a year or less often. Domestic tourists were more frequent travellers. About 16% of them travelled atleast once in a quarter. A majority of the domestic tourists (67%) stayed for one day only. A substantial proportion of the foreign tourists stayed for more than 10 days. A majority of the tourists (66%) had travelled to Bihar before while 34% of the tourists had not.

63

AVERAGE BED NIGHTS SPENT BY TOURISTS


Table 2.7
Destinations Domestic
Patna/Maner/Hajipur/Sasaram Muzaffarpur Gaya Bhagalpur/ Sultanganj Sitamarhi Darbhanga Pawapuri Raxaul Munger Madhubani Madhepura/ Singheshwara Saharsa Overall in non-Buddhist destinations Bodhgaya Rajgir Nalanda Areraj Vaishali Kesaria Overall in Buddhist destinations Overall in Bihar 1.23 1.37 1.20 1.17 1.36 1.14 1.22 1.10 1.24 1.14 1.20 1.18 1.23 1.35 1.21 1.11 1.09 1.14 1.10 1.24 1.23

Average Bed Nights Foreign


1.25 1.00 1.57 0.00 1.06 1.23 0.00 1.17 1.00 1.00 0.00 0.00 1.25 2.03 1.22 1.63 0.00 1.00 0.00 1.92 1.75

Total
1.23 1.37 1.21 1.17 1.35 1.15 1.22 1.11 1.24 1.14 1.20 1.18 1.23 1.68 1.21 1.17 1.09 1.11 1.10 1.43 1.26

The average bed nights spent at each destination by domestic tourist is 1.23 while that of foreign tourists, it is 1.75.

64

MAIN PURPOSE OF VISIT % Tourists Visiting for (Multiple Response)


Table 2.8
Purpose of Visit Domestic Tourists Foreign Tourists Overall

Friends / Relative Visit Leisure/ Recreation Religion Business Health Education Others

47 48 10 9 1 6 2

19 60 37 4 1 3 4

44 49 13 8 1 6 2

Social visits to friends & relatives as well as leisure & recreation were the primary drivers of tourism through the year. However, for foreign tourists, religion was a significant motivator of tourism in Bihar.

65

SIZE OF GROUP OF TOURISTS % Tourists


Table 2.9
Night Stay Domestic Tourists Foreign Tourists Overall

Alone With Family With Friends With Family & Friends


Group Size

49 32 17 2
Domestic Tourists

44 30 22 5
Foreign Tourists

49 32 17 3
Overall

Single Twos 3-4 5-6 7-8 9-10 More than 10


Package Tour to Bihar

49 10 34 4 1 2
Domestic Tourists

44 13 31 7 2 3
Foreign Tourists

49 11 33 5 1 2
Overall

Tourist travelling as part of package tour Tourist not travelling as part of package tour

5 95

8 92

5 95

Approximately 51% of the tourists travelled alone. 31% travelled with their families while 16% of the tourist travelled with their friends. Almost 35% of the tourists travelled in groups of 3 4 people. 95% of the tourists were not part of any package tour.
66

POPULAR ACCOMMODATIONS OF DOMESTIC TOURISTS % Tourists Staying in (Multiple Responses)


Table 2.10
Categories 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter Overall

5 Star Hotel 4 Star Hotels 3 Star Hotels 2 Star Hotels 1 Star Hotels Non-star Hotels Private guest houses Govt. hotels/ circuit houses Dharamshalas/ Gurudwara / Monastery Other accommodation units such as friends/ relatives homes Others

0 0 0 0 0 30 25 0 10 35

0 0 1 0 0 28 23 0 5 41

0 0 0 0 0 30 20 1 9 39

0 0 0 0 0 32 18 0 11 37

0 0 0 0 0 30 21 0 9 39

Approximately 30% of the domestic tourists stayed at non-star hotels and 21% of these tourists stayed at private guest houses. This trend was uniform through the year. Very few domestic tourists stayed at star hotels. Almost 39% of the domestic tourists stayed with friends and relative.

67

POPULAR ACCOMMODATIONS OF FOREIGN TOURISTS % Tourists Staying in (Multiple Responses)


Table 2.11
Categories 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter Overall

5 Star Hotel 4 Star Hotels 3 Star Hotels 2 Star Hotels 1 Star Hotels Non-star Hotels Private guest houses Govt. hotels/ circuit houses Dharamshalas/ Gurudwara / Monastery Other accommodation units such as friends/ relatives homes Others

0 1 9 4 0 26 34 1 23 5

0 0 2 1 1 33 21 1 19 24

1 1 5 1 2 34 33 0 25 11

0 1 1 7 1 34 34 1 29 11

1 1 3 1 1 33 31 1 25 14

Almost 7% of the foreign tourists stayed in star hotels; this was higher in the first quarter. 33% of the foreign tourists stayed at non-star hotels. Almost 25% of the foreign tourists at Dharamshalas/ Gurudwaras / Monasteries; this was higher in the fourth quarter. Only 14% of them stayed with friends and relatives. Note: The above statistics do not add to 100% because the tourists have stayed at multiple accommodation units.

68

POPULAR ACCOMMODATIONS % Tourists Staying in (Multiple Responses)


Table 2.12
Categories 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter Overall

5 Star Hotel 4 Star Hotels 3 Star Hotels 2 Star Hotels 1 Star Hotels Non-star Hotels Private guest houses Govt. hotels/ circuit houses Dharamshalas/ Gurudwara / Monastery Other accommodation units such as friends/ relatives homes Others

0 0 0 0 0 30 26 0 11 32

0 0 1 0 0 28 23 0 6 40

0 0 0 0 0 31 21 1 11 36

0 0 0 0 0 32 20 0 13 34

0 0 0 0 0 31 22 0 10 36

Almost 31% of the tourists stayed at non-star hotels. 22% of the tourists stayed at private guest houses. A significant proportion of the tourists stayed at dharamshalas/ monasteries/ gurudwara. 36% of the domestic tourists stayed with friends and relatives. Very few people stayed at star hotels.

69

POPULAR EATING OUTLETS % Tourist Eating at Different Places (Multiple Responses)


Table 2.13

Popular Eating Outlets

Domestic Tourists

Foreign Tourists

Overall

Conventional Restaurants Fast Food Cafeteria Dhaba Bars Mobile Van Food Kiosk Refreshment Stand Place of Lodging Friends & Relatives Dharamshalas/ Gurudwara / Monastery

64 21 4 38 8 1 10 21 2 2 35

79 24 6 28 2 1 13 32 3 2 28

65 21 4 37 8 1 11 22 2 2 34

65% of the tourists ate at conventional restaurants while 37% of them also ate at Dhaba. About 28% of the foreign tourists ate at Dharamshalas/ Gurudwara / Monastery. A higher proportion of foreign tourists ate at refreshment stands

70

3.0 TOURIST SATISFACTION

71

Chapter 3.0 Tourist Satisfaction This chapter presents the satisfaction of domestic and foreign tourists with their visit to Bihar. The following information is included in this chapter: Overall satisfaction of domestic and foreign tourists on account of their visit to Bihar Satisfaction of domestic and foreign tourist on account of different tourism-related service elements Experience & expectation of domestic and foreign tourists Comparison of Bihar with other places

72

OVERALL SATISFACTION OF TOURISTS % Tourists

Table 3.1
Overall Satisfaction Of Tourists Domestic Tourists Foreign Tourists Overall

Very Satisfied Quite Satisfied Not Sure Somewhat Dissatisfied Very Dissatisfied

2 28 29 40 2

8 32 32 27 1

2 28 29 39 2

Only 30% of the tourists were satisfied with their visit to Bihar. Almost 42% of the domestic tourists were dissatisfied with their visit. A higher proportion of foreign tourists were satisfied with their visit to Bihar.

73

TOURIST SATISFACTION ON SERVICE ELEMENTS % Tourists satisfied with


Table 3.2

Service Elements

Domestic Tourists

Foreign Tourists

Overall

Availability of Transportation Quality of Transportation Availability of Tourist Guide Tourist Information Centre Availability of Good Quality Accommodation Accommodation Tariff Public Convenience Availability of Eating Places Quality of Food Served in Restaurants Souvenir Shops Shops other than souvenir Places of Entertainment Outdoors Sports Interaction with local people Upkeep of Tourist sites Security

50 75 44 64 35 61 39 68 71 41 63 48 64 47 74 29

69 76 55 66 50 67 50 66 76 51 64 60 68 54 79 39

52 75 45 65 36 62 40 68 72 42 63 49 64 47 75 30

A substantial proportion of tourists were satisfied with quality of transportation, upkeep of tourist sites, quality of food served in restaurants and availability of eating places. A significant proportion of tourists were not satisfied on account of availability of tourist guides, good quality accommodation, public convenience, souvenir shops, places of entertainment, security and even interaction with local people.
74

TOURIST EXPERIENCE VS. EXPECTATION % Tourists


Table 3.3
Tourist Experience Vs. Expectation Domestic Foreign Overall

Much Better than Expectation Somewhat Better than Expectation As per Expectation Worse than Expectation

2 7 86 5

6 12 77 5

3 8 85 5

COMPARISON OF BIHAR WITH OTHER PLACES % Tourists finding Bihar


Table 3.4
Comparison Of Bihar With Other Places Domestic Foreign Overall

Much Better Somewhat Better Same Worse

2 7 31 61

2 10 44 44

2 7 32 59

Almost 95% of the tourists found their experience on par with expectation or better. Almost 59% of the tourists found Bihar worse than other states while 32% stated that Bihar is the same as other states. Almost 44% of the foreign tourists found Bihar same as the other states.

75

4.0 TOURIST EXPENDITURE

76

Chapter 4.0 Tourist Expenditure This chapter presents the expenditure of tourists who stayed at accommodation units as well as those who stayed with friend and relatives. Information about day tourist expenditure is also included. The following information is presented in this chapter: Quarterly trend of expenditure of tourists who have stayed overnight Summary of total expenditure in different categories Summary of expenditure per day in different categories Quarterly trend of expenditure prior to their visit to Bihar Quarterly trend of day tourists expenditure

77

TOTAL TOURIST EXPENDITURE IN BIHAR Quarterly Trend of those who have stayed overnight
Chart 4.1
3264

Total Tourists Expenditure Rs. 110,98,91,605


2683 2490 2039 2496

(figures in lakhs)
3111

2310 1966

774

801

73 Q1 05 Q2 05 Q3 05

187

Q4 05

Total Tourists Expenditure

Domestic Tourists Expenditure

Foreign Tourists Expenditure

Tourists who stayed at least one night in Bihar spent a total of Rs. 110 crores in 2005, while domestic tourists spent 92 crores and foreign tourists spent 18 crores. The first and fourth quarters accounted for 58% of the tourist expenditure. The tourist expenditure fell sharply in the 2nd quarter. Foreign tourist expenditure is less in the 2nd and the 3rd quarter as less foreign tourist visited during these quarters.

78

SUMMARY OF TOURIST EXPENDITURE IN BIHAR Tourists who have stayed overnight


Table 4.1
Expenditure on Domestic (Rs.) % Contribution Foreign Rs.) % Contribution Overall % Contribution

Accommodation Food and beverages Food products Alcohol products Tobacco products Medicinal products Study material Entertainment Textile products Durable goods Footwear Toiletries Ornaments Travel services Hiring Total

171624108 306318260 92550950 19498375 24352117 16563380 37272990 30570249 116833747 43529523 9296186 20620102 20562328 728570 15988798 926309682

18.5 33.1 10.0 2.1 2.6 1.8 4.0 3.3 12.6 4.7 1.0 2.2 2.2 0.1 1.7 100

59753708 37450158 10967892 2088040 2446186 1117184 11792108 777749 11570821 9579784 751396 2970812 10568212 6229022 15518855 183581923

32.5 20.4 6.0 1.1 1.3 0.6 6.4 0.4 6.3 5.2 0.4 1.6 5.8 3.4 8.5 100

231377816 343768418 103518842 21586415 26798303 17680564 49065098 31347998 128404568 53109307 10047582 23590914 31130540 6957592 31507653 1109891605

20.8 31.0 9.3 1.9 2.4 1.6 4.4 2.8 11.6 4.8 0.9 2.1 2.8 0.6 2.8 100

Domestic tourists accounted for 83% of the tourist expenditure vs. 17% by the foreign tourists. Domestic tourists spent the most on food & beverages (33.1%) while the foreign tourists spent 32.5% of their money on accommodation. A substantial proportion of tourist expenditure was on textile and food products.

79

SUMMARY OF TOURIST EXPENDITURE IN BIHAR Per Day Expenditure


Table 4.2
Expenditure on Domestic (Rs.) Foreign (Rs.) Overall (Rs.)

Accommodation Food and beverages Food products Alcohol products Tobacco products Medicinal products Study material Entertainment Textile products Durable goods Footwear Toiletries Ornaments Travel services Hiring Total

53.17 103.17 26.05 3.64 6.39 4.63 10.41 7.02 33.36 14.07 2.80 7.19 6.90 .28 6.96 286.04

275.70 167.53 48.20 12.40 10.74 9.92 37.43 3.52 68.18 44.52 10.78 17.10 74.36 92.60 66.40 939.38

73.49 109.05 28.07 4.44 6.78 5.11 12.87 6.70 36.54 16.85 3.53 8.09 13.06 8.70 12.39 345.67

Average per day expenditure of the domestic tourists was Rs. 286 while average per day expenditure of foreign tourists was Rs. 939. Domestic tourists spent the most on food & beverages while the foreign tourists spent of their money on accommodation, food and beverages, travel services, ornaments, textile products and on hiring.

80

EXPENDITURE PRIOR TO VISIT Quarterly Trend


Chart 4.2

(figures in crores)
Total Expenditure Prior to Visit
111

328,89,33,122
98

75 60 54 36 58

71 53

27 6

5 Q3 05 Q4 05

Q1 05

Q2 05

Total Tourists Expenditure

Domestic Tourists Expenditure

Foreign Tourists Expenditure

Tourists spent a total of Rs. 328 crores in 2005 prior to their travel in Bihar. The first and fourth quarters accounted for almost 60% of this tourist expenditure. The tourist expenditure fell sharply in the 2nd and 3rd quarters. Tourist expenditure is less in the 2nd and 3rd quarters as less tourist visited Bihar during summer months.

81

DAY TOURISTS EXPENDITURE Quarterly Trend


Chart 4.3 Total Day Tourists Expenditure 104,29,12,714
4467

(figures in lakhs)

2578 1740

1643

Q1 05

Q2 05

Q3 05

Q4 05

Day tourists spent a total of Rs. 104 crores in 2005 in Bihar. The fourth quarter accounted for almost 43% of this tourist expenditure. The tourist expenditure rose sharply in the 4th quarter on account of the Sonepur Mela.

82

5.0 TOURISTS AWARENESS & PERCEPTION OF BUDDHIST DESTINATIONS

83

Chapter 5.0 Tourists Awareness & Perception of Buddhist Destinations This chapter presents tourists awareness and perception of Buddhist Destinations. The following information is included in this chapter: Tourists awareness about Buddhist destinations in Bihar Buddhist destinations visited in Bihar Tourists awareness about Buddhist destinations outside Bihar Buddhist destinations visited outside Bihar Source of information about Buddhist destinations Opinion about Buddhist destinations Tourists satisfaction with Buddhist destinations Reasons for dissatisfaction with Buddhist destinations Reasons for not visiting Buddhist destinations

84

AWARENESS ABOUT BUDDHIST DESTINATIONS IN BIHAR % Tourists aware

Table 5.1
Destinations Domestic Foreign Overall

Areraj Aurangabad Bodhgaya Guneri Kesaria Lauria Nandangarh Nalanda Rajgir Vaishali Vikramshilla Not Aware

11 50 96 3 13 11 91 95 66 35 1

17 27 94 2 15 15 67 76 47 25 2

12 43 94 3 13 11 81 88 59 32 1

Most tourists were aware of Bodhgaya, Rajgir and Nalanda as Buddhist destinations. A large proportion of them were even aware of Vaishali, Vikramshilla and Aurangabad. Awareness of Guneri is low.

85

BUDDHIST DESTINATIONS VISITED IN BIHAR % Tourists ..


Table 5.2
Destinations Domestic Foreign Overall

Areraj Aurangabad Bodhgaya Guneri Kesaria Lauria Nandangarh Nalanda Rajgir Vaishali Vikaramshila Not Visited

1 5 64 2 1 35 58 12 4 6

4 4 85 5 2 26 49 9 1 6

2 5 66 2 1 34 57 12 4 6

The popular Buddhist destinations visited included Bodhgaya, Rajgir and Nalanda. Bodhgaya is most popular Buddhist destination among foreign tourist. The least popular Buddhist destination among the tourists were Guneri, Areraj, Lauria Nandangarh, Kesaria, Aurangabad and Vikramshila.

86

AWARENESS ABOUT BUDDHIST DESTINATIONS OUTSIDE BIHAR % Tourists aware about..


Table 5.3
Destinations Domestic Foreign Overall

Ajanta & Ellora Kalgaon Kandari Kaushambi Nagarjunakonda Ratnagiri Sarnath Kushinagar Udaygiri Sanchi Saravasti Vidhisha Not Aware

33 6 2 1 2 6 40 21 7 5 11 2 1

36 6 1 1 3 7 59 36 9 8 16 2 2

34 6 2 1 2 6 40 22 7 6 12 2 1

Sarnath and Ajanta & Ellora were the only Buddhist destinations to emerge as significant ones outside Bihar. Awareness abput Buddhist destination outside Bihar was higher among foreign tourists. Kushinagar and Saravasti also have high awareness among tourists as Buddhist destination outside Bihar. Tourists were least aware about Kandari, Kaushambi, Nagarjunakonda, and Vidhisha as Buddhist destinations outside Bihar.

87

BUDDHIST DESTINATIONS VISITED OUTSIDE BIHAR % Tourists ..


Table 5.4
Destinations Domestic Foreign Overall

Ajanta & Ellora Kalgaon Kandari Kaushambi Nagarjunakonda Ratnagiri Sarnath Kushinagar Udaygiri Sanchi Saravasti Vidhisha

2 1 7 1 -

4 23 4 1 2 2 -

2 1 8 2 1 -

Only 8% of the tourists visiting Bihar had also visited Sarnath. Domestic tourists visiting Buddhist destinations significantly low. outside Bihar was

Majority of the tourists have not visited Buddhist destinations outside Bihar.

88

SOURCE OF INFORMATION ABOUT BUDDHIST DESTINATIONS % Tourists becoming aware from


Table 5.5
Source of Awareness Domestic Foreign Overall

Indian Embassy in your country Indian tourism bureau in your country Indian tourism department in New Delhi Bihar tourism department Travel agent Internet Travel Books / Guides / Magazines / Newspaper Relatives / Friends Others

X X 1 1 3 35 90 -

3 5 5 1 2 13 54 82 1

1 1 1 1 1 4 37 90 --

While word-of-mouth emerged as the main awareness source, travel information sources such as books and guides were also mentioned as awareness sources by 37% of the tourists. Foreign tourists are more informed about the Buddhist destinations in India from the afore-mentioned sources.

89

OPINION ON BUDDHIST DESTINATIONS % Tourists agreeing that Buddhist Destinations


Table 5.6
Opinion On Buddhist Sites Domestic Foreign Overall

Have great historical significance Have rich cultural heritage Have scenic beauty Are well maintained Are major tourist attractions Are famous in India Are famous in the world Are easily accessible

33 30 23 25 30 81 23 7

46 47 31 29 42 73 39 13

34 32 24 25 31 80 25 7

Almost 80% of the tourists are of the opinion that Buddhist destinations are famous in India. A significant proportion also agreed that they have great historical significance, rich cultural heritage and are major tourist attractions. Very few tourists stated that the Buddhist destinations are easily accessible.

90

SATISFACTION WITH BUDDHIST DESTINATIONS % Tourists satisfied

Table 5.7

Satisfaction With Buddhist Destinations

Domestic

Foreign

Overall

Very Satisfied Quite Satisfied Not Sure Somewhat Dissatisfied Very Dissatisfied

16 72 2 7 3

27 64 3 6 1

17 71 2 7 3

88% of the tourists were satisfied with their visit to Buddhist destinations. This satisfaction is substantially higher than the satisfaction with the visits to other destinations in Bihar. Only 10% of them were dissatisfied with Buddhist destination.

91

REASONS FOR DISSATISFACTION With Buddhist Destinations


Table 5.8
Reasons For Dissatisfaction Domestic Foreign Overall

Security concern Restricted movement Accessibility Non-availability of guide at reasonable price Swindlers Local transport problem Accommodation problem Food problem Congestion/ crowded Environment Lack of toilet facilities Discourteous behavior Communication problem Lack of ATM & Credit card facilities

32 34 14 18 10 39 13 23 1 6 17 1 23 18

22 26 16 9 7 35 3 20 6 4 11 16 6

31 34 14 18 10 39 13 23 2 6 17 1 23 17

Problem of local transportation, security and restricted movement are the major reasons for dissatisfaction among tourists. Problems related to communication, food, availability of guides at reasonable price and toilet facilities were also cited as reasons of dissatisfaction.

92

REASONS FOR NOT VISITING Buddhist Destinations


Table 5.9

Reasons For Not Visiting

Domestic

Foreign

Overall

Not aware about them Budgetary constraints Time constraints Not interested Transport bottleneck Connectivity Security concern Non-availability of package tours

11 5 22 36 16 14 21 7

12 7 16 50 22 4 21 10

11 5 21 37 16 13 21 7

Lack of interest, time constraints and security concern are the major reasons for not visiting Buddhist destinations.

93

6.0 TOURISTS AWARENESS & PERCEPTION OF NORTH EASTERN STATES

94

Chapter 6.0 Tourists Awareness & Perception of North Eastern States This chapter contains awareness and perception of north eastern states among tourists who visited Bihar in the year 2005. The following information is included in this chapter: Tourists awareness about north eastern states North eastern states visited by tourists in Bihar Reasons for not visiting north eastern states Opinion about north eastern states Tourists satisfaction with north eastern states Reasons for dissatisfaction with Buddhist destinations

95

AWARENESS OF NORTH-EASTERN STATES % Tourists Aware.


Table 6.1
Awareness Of North-eastern States Domestic Foreign Overall

Arunachal Pradesh Assam Manipur Meghalaya Mizoram Nagaland Tiripura Sikkim Not Aware

64 94 73 50 51 73 56 56 3

53 75 49 44 44 53 46 58 18

57 85 65 46 46 61 51 56 4

Awareness of Assam, Manipur and Nagaland was significantly higher than of other states.

96

NORTH-EASTERN STATES VISITED % Tourists Who Have Visited.


Table 6.2
North-eastern States Visited Domestic Foreign Overall

Arunachal Pradesh Assam Manipur Meghalaya Mizoram Nagaland Tiripura Sikkim Not visited
Reasons For Not Visiting North-eastern States

2 9 2 1 1 1 2 5 86
Domestic

3 8 2 1 1 1 2 6 85
Foreign

3 9 2 1 1 1 2 5 85
Overall

Not aware about them Budgetary constraints Time constraints Not interested Transport bottleneck Connectivity Security concern Non-availability of package tours

9 23 28 23 2 12 12 4

27 21 27 21 6 8 8 2

11 23 28 23 3 12 11 4

Only 15% of the tourists claimed to have visited North-eastern states. 9% of tourists had visited Assam. Time constraints, budgetary constraints and lack of interest are the major reasons for not visiting north-eastern states among tourists.

97

OPINION ON NORTH EASTERN STATES % Tourists

Table 6.3

Opinion On North Eastern States

Domestic

Foreign

Overall

Have great historical significance Have rich cultural heritage Have scenic beauty Are well maintained Are major tourist attractions Are famous in India Are famous in the world Are easily accessible

31 37 36 14 17 54 11 8

43 49 26 12 23 44 20 3

32 38 35 14 18 53 12 8

A substantial proportion of the tourists who had visited north-eastern states believed that they were famous in India (53%), have rich cultural heritage (38%), have scenic beauty (35%) and have great historical significance (32%). Very few tourists believed that they are easily accessible.

98

OVERALL SATISFACTION WITH NORTH-EAST % Tourists satisfied

Table 6.4

Overall Satisfaction With North-east

Domestic

Foreign

Overall

Very Satisfied Quite Satisfied Not Sure Somewhat Dissatisfied Very Dissatisfied

23 68 5 3 1

24 69 4 2 1

23 69 5 3 1

Most tourists (92%) of north-eastern states were satisfied with their visit there. Only 4% of the tourists were dissatisfied with their visit to north-eastern states.

99

REASONS FOR DISSATISFACTION WITH NORTH-EASTERN INDIAN STATES

Table 6.5

Reasons For Dissatisfaction With Northeastern Indian States

Domestic

Foreign

Overall

Security concern Restricted movement Accessibility Non-availability of guide at reasonable price Swindlers Local transport problem Accommodation problem Food problem Congestion/ crowded Environment Lack of toilet facilities Discourteous behavior Communication problem Lack of ATM & Credit card facilities

43 44 2 14 3 8 3 2 9 2 16 9

75 25 25 -

40 46 3 15 3 8 3 2 9 2 15 9

Restricted movement and security concern are major reasons for dissatisfaction among tourists.

100

7.0 CENSUS OF HOSPITALITY & TRAVEL SECTOR IN BIHAR

101

Chapter 7.0 Census Of Hospitality & Travel Sector In Bihar This chapter contains the results of the census of hospitality and travel sector in Bihar. The following information is included in this chapter: Accommodation census statistics Presence of accommodation units at 24 destinations Population of eating outlets Population of tour and travel agencies Population of souvenir and handicraft shops

102

ACCOMODATION CENSUS

Table 7.1
Categories Non-Buddhist Destinations # Units # Rooms Buddhist Destinations # Units # Rooms Overall

# Units

# Rooms

5,4,3 Star Hotels 2,1 Star Hotels Other Private Hotels Private Guest-houses Government Hotels/ Circuit Houses Dharamshala / Gurudwara /Monastery Total % Contribution to State Total

7 2 261 70 13 42 395 79

280 78 5680 642 213 860 7753 81

5 42 22 9 25 103 21

187 806 305 94 451 1843 19

12 2 303 92 22 67 498 100

467 78 6486 947 307 1311 9596 100

A total of 505 accommodation units were identified in the 24 destinations in Bihar. Of them, 498 accommodation units agreed to provide occupancy details on a monthly basis. Almost 95 % of these accommodation units are not members of any association. Approximately 79 % of them are in the non-Buddhist destinations that account for 88% of the total tourist traffic in Bihar. There are 14 star category hotels that account for 6 % of the available rooms. Other smaller private hotels (303 nos.) account for 68 % of the available rooms. Dharamshalas, gurudwaras and monasteries account for 14 % of the rooms.

103

ACCOMODATION CENSUS

Table 7.2

Accommodation Units

# Units # Rooms Total No. No. of No. of Beds Double Single Rooms Rooms 12 467 78 6486 947 307 1311 9596 873 144 11026 1563 568 2556 16730 406 66 4540 616 261 1245 7134 61 12 1946 331 46 66 2462

AC Rooms

Non AC Rooms

5,4,3 Star Hotels 444 12 649 19 55 0 1179 23 66 5837 928 252 1311 8417 2,1 Star Hotels 2 Other Private Hotels 303 Private Guest-houses 92 Government Hotels/ Circuit Houses Dharamshala / Gurudwara /Monastery Total 22 67 498

A total of 505 accommodation units were identified in the 24 destinations in Bihar. Of them, 498 accommodation units agreed to provide occupancy details on a monthly basis. Almost 66 % of the total beds in accommodation units are in other private hotels. Only 15 % of the total beds in accommodation units are in dharamshala/ gurudwara/monastry. Other private hotels have the majority of double and single rooms. Mostly AC rooms are in the star category hotels and other private hotels. 69% of the rooms in other private hotels are Non AC rooms

104

PRESENCE OF ACCOMMODATION UNITS Non-Buddhist Destinations


Table 7.3
Cities 5,4,3 Star Hotels 2,1 Star Hotels Other Private Hotels Govt Hotels/ Circuit Houses Private Guest Houses

Dharamshala
/ Gurudwara / Monastery

TOTAL

Patna & other towns Gaya Muzaffarpur Bhagalpur Sitamarhi Darbhanga Saharsa Munger Raxaul Madhubani Madhepura Pawapuri Total

6 1 7

1 1 2

130 34 28 16 12 13 5 9 6 4 4 261

6 2 1 1 1 1 1 13

18 10 10 8 3 9 2 2 7 1 70

13 11 7 2 2 3 1 3 42

173 58 40 32 17 25 8 11 10 11 7 3 395

The top 5 towns of Patna, Gaya, Muzzaffurpur, Bodhgaya and Rajgir account for 359 accommodation units (72 % of the total). Patna alone which was visited by 41% of the tourists accounted for 34% of the accommodation units. Pawapuri which has a substantial tourist traffic in some months has only dharamshalas to cater to them.

105

PRESENCE OF ACCOMMODATION UNITS Buddhist Destinations

Table 7.4
Cities 5,4,3 Star Hotels 2,1 Star Hotels Other Private Hotels Govt Hotels/ Circuit Houses Private Guest Houses

Dharamshala / Gurudwara
/Monastery

TOTAL

Bodhgaya Rajgir Vaisahli Nalanda Areraj Kesaria Total

4 1 5

21 21 42

3 3 1 1 1 9

15 6 1 22

13 4 2 5 1 25

53 35 5 6 2 2 103

Bodhgaya and Rajgir together account for the maximum proportion of accommodation units (18% of the total number of units in Bihar) on the Buddhist circuit. A substantial number of monasteries are present in key Buddhist destinations such as Bodhgaya and Rajgir.

106

POPULATION OF EATING OUTLETS

Table 7.5
Cities Restaurants Fast Foods Cafeterias Dhabas Bars Mobile Vans Food Kiosks Total

Patna & other adjacent towns Gaya Muzaffarpur Bhagalpur/ Sultanganj Sitamarhi Darbhanga Saharsa Munger Raxaul Madhubani Bodhgaya Rajgir Nalanda Total

279 25 22 27 11 6 21 6 14 17 26 20 1 475

24 4 1 1 6 36

2 1 3

24 2 2 2 1 31

8 8

3 3

340 25 22 33 11 8 21 7 16 18 32 21 2 556

There are a total of 556 eating outlets in the 24 destinations in Bihar within city limits. About 61% of the eating outlets are located in Patna & other adjacent towns in Bihar. Only 2% of the eating outlets surveyed are associated with FHRAI, local association and regional association.

107

POPULATION OF TOUR AND TRAVEL AGENCIES

Table 7.6
Cities Travel Agencies 66 8 8 9 1 2 8 8 4 114 Tour Operators 22 2 2 2 1 1 10 1 41 Tourist Transport Operators 5 2 2 9 Other Transporters 35 35 Total

Patna & other adjacent towns Gaya Muzaffarpur Bhagalpur/ Sultanganj Sitamarhi Darbhanga Saharsa Munger Raxaul Madhubani Pawapuri Bodhgaya Rajgir Total

128 10 12 11 2 2 9 20 5 199

Almost 200 travel trade firms are present in Bihar. Almost 82 % of the Tour and Travel Operators are not members of any association. Only 2% claimed to be members of ITTA. About 64% of the tour and travel agencies are located in Patna & other adjacent towns in Bihar. Bodhgaya is the next destination with a significant number of travel trade firms.

108

POPULATION OF SOUVENIR & HANDICRAFT SHOPS

Table 7.7
Cities Patna & other adjacent towns Muzaffarpur Bhagalpur/ Sultanganj Sitamarhi Madhubani Madhepura Bodhgaya Rajgir Total Shops 7 1 5 1 4 5 5 3 31 Emporium 6 2 1 3 15 10 37 Others 2 3 3 5 8 21 Total 15 1 10 2 10 5 25 21 89

There were a total of 89 souvenir and handicrafts shops in Bihar. Bodhgaya and Rajgir together accounted for 52% of the souvenir & handicraft shops in Bihar. Patna, Madhubani and Bhagalpur/ Sultanganj were the other towns with a significant presence of these shops.

109

8.0 PROFILE OF ACCOMMODATION UNITS

110

Chapter 8.0 Profile of Accommodation Units This chapter profiles the accommodation units in Bihar.The following information is included in this chapter: Availability of rooms at 24 destinations Facilities provided by accommodation units Infrastructure of accommodation units

111

ROOMS AVAILABILITY Non-Buddhist Destinations


Table 8.1
Cities Number of Rooms % City Contribution to State Total Beds % City Contribution to State

Patna & other towns Gaya Muzaffarpur Bhagalpur Darbhanga Sitamarhi Saharsa Raxaul Madhubani Munger Pawapuri Madhepura Total for nonBuddhist Destinations

3820 894 714 567 390 267 159 166 177 159 342 98 7753

40 9 7 6 4 3 2 2 2 2 4 1 81

7324 1335 1374 707 735 523 219 281 385 287 260 425 13855

41 7 8 4 4 3 1 2 2 2 1 2 78

Patna accounts for 41% of the beds available at accommodation units in the state. This is in line with the tourist traffic; 41% of the total tourist traffic visited Patna and adjoining areas last year. The other towns that have a significant proportion of rooms in non-Buddhist destinations are Gaya and Muzaffarpur.

112

ROOMS AVAILABILITY Buddhist Destinations


Table 8.2
Cities Number of Rooms % City Contribution to State Total Beds % City Contribution to State

Bodhgaya Rajgir Nalanda Areraj Vaisahli Kesaria Total for Buddhist Destinations Overall State

992 684 86 29 41 11 1843 9596

10 7 1 0 0 0 19 100

2060 1577 175 62 86 22 3982 17837

12 9 1 0 0 0 22 100

The beds available in the Buddhist destinations is in line with the proportion of tourists visiting them. Bodhgaya and Rajgir account for more than 91% of the beds available on the Buddhist circuit. These destinations are tourist hubs on the Buddhist circuit; tourists stay here and travel out to other destinations.

113

FACILITIES % Accommodation Units offering different facilities


Table 8.3
Facilities 5,4,3* Hotels 2,1* Hotels Other Private Hotels Private Guest Houses Government Hotels / Circuit Houses 100 45 40 35 30 15 25 5 -

Dharamshalas / Gurudwaras
/ Monasteries

Overall

Room service Room TV Cable TV Hot water Telephone STD/ ISD Laundry Car rental/ travel desk Locker Credit card payment facility Elevator/ lift Massage/ spa

100 100 89 100 100 89 100 89 100 56 56

100 33 33 33 33 33 33 33 33 33 33

98 57 53 48 27 22 17 8 9 4 1

99 18 18 9 6 8 4 1 2 -

100 -

99 44 41 36 21 18 14 7 8 4 2

Sample Size

303

92

22

67

498

While 93 % of these accommodation units have room service, only 39 % of them have a television, 35 % have hot water facility and only 22 % have STD / ISD telephone facility in the room. Only 10 % offer credit card payment facility.

114

INFRASTRUCTURE % Accommodation Units Having


Table 8.4
Facilities 5,4,3* Hotels 2,1* Hotels Other Private Hotels Private Guest Houses Government Hotels / Circuit Houses

Dharamshalas / Gurudwaras
/ Monasteries

Overall

Restaurant Conference Facilities Swimming Pool Bar Beauty Parlor/ Health Club Shops within premises Business Center Gymnasium Discotheque

100 78 22 44 33 44 33 22 -

50 100 25 25 -

84 51 6 6 1 -

66 33 -

100 50 -

83 54 3 9 3 9 4 2 -

Sample Size

303

92

22

67

498

Approx. 83% of the accommodation units have restaurants while 54% of them have conference facilities. Since most of the accommodation units are in the non-star category, very few have a swimming pool, beauty salons, etc.

115

9.0 EMPLOYMENT IN HOSPITALITY & TRAVEL SECTOR IN BIHAR

116

Chapter 9.0 Employment in Hospitality & Travel Sector in Bihar This chapter presents the employment pattern in hospitality & travel sector in Bihar. The following information on accommodation units, eating outlets, travel agencies and souvenir & handicraft shops, is included in this chapter: Total employment at different destinations Employment in different functions Age profile of employees

117

9.1 DIRECT EMPLOYMENT IN ACCOMMODATION UNITS

118

AVERAGE EMPLOYMENT IN ACCOMMODATION UNITS

Table 9.1
Categories # Accommodation Units # Rooms Departments Front Office F&B Services F&B Kitchen Housekeeping Others # Employees # Employees per 100 rooms

Star Hotels Other Private Hotels Private Guest Houses Govt Hotels/ Circuit House Dharamshalas/ Gurudwara Monastery Total

14 303 92 22 67

545 6486 947 307 1311

58 234 24 13 14

137 782 91 23 34

96 192 10 15 13

103 547 87 68 139

466 700 104 38 131

860 2454 316 157 331

158 38 33 51 25

498

9596

342

1066

327

944

1439

4119

43

A total of 4119 people are employed in accommodation units in Bihar; almost 60% of them are in non-star private hotels and 21 % in star category hotels. Only 14 star hotels accounted for more than 800 employees. While the star category hotels have 158 employees per 100 rooms, the private ones have 38 employees per 100 rooms. Government hotels/ circuit houses have 51 employees per 100 rooms. Departments like Front Office, F&B (Service), F&B (Kitchen) and Housekeeping accounts for 65% of the total employment.

119

AVERAGE EMPLOYMENT IN ACCOMMODATION UNITS Non-Buddhist Destinations

Table 9.2
Cities
# Accom. Units # Rooms

Departments Front Office F&B Services 606 100 59 35 29 29 0 17 13 14 12 8 922 F&B Kitchen 133 33 0 13 10 19 0 1 4 2 1 6 221 Housekeeping 403 100 39 27 18 73 39 11 7 8 14 10 748 Others 827 82 50 45 20 77 13 13 12 8 14 10 1172

# Employees

# Employees per 100 rooms

Patna & other towns Gaya Muzaffarpur Darbhanga Sitamarhi Bhagalpur/ Sultanganj Pawapuri Raxaul Madhubani Saharsa Munger Madhepura/ Singheshwara Total

173 58 40 25 17 32 3 10 11 8 11 7 395

3820 894 714 390 267 567 342 166 177 159 159 98 7753

199 22 21 3 8 17 0 0 0 4 9 4 288

2167 337 168 123 85 215 52 42 36 36 51 32 3350

57 37 23 31 32 38 15 26 20 22 32 33 44

Approximately, 80% people are employed in non-Buddhist destinations. A total of 3350 people are employed in non-Buddhist destinations; of them, 65% people are employed in Patna. The other tourist destinations with significant numbers employed in accommodation units include Patna, Gaya, Bhagalpur & Darbhanga. Muzaffarpur accounted for a lower proportion of the workforce as compared to the tourist traffic and presence of accommodation units.

120

AVERAGE EMPLOYMENT IN ACCOMMODATION UNITS Buddhist Destinations

Table 9.3
Cities
# Accom. Units # Rooms

Departments Front Office F&B Services 103 39 0 2 0 0 144 1066 F&B Kitchen 77 28 0 1 0 0 106 327 Housekeeping 110 44 39 2 1 1 196 944 Others 177 64 20 5 2 0 268 1439

# Employees

# Employees per 100 rooms

Bodhgaya Rajgir Nalanda Vaisahli Areraj Kesaria Total Overall for Bihar

53 35 6 5 2 2 103 498

992 684 86 41 29 11 1843 9596

40 12 0 3 0 0 55 342

507 186 58 14 2 1 767 4119

51 27 68 34 7 6 42 43

About 20% of the workforce in accommodation units are employed in Buddhist destinations. A total of 767 people are employed in Buddhist destinations; 66% of them were in Bodhgaya alone.

121

AVERAGE EMPLOYMENT IN ACCOMMODATION UNITS

Table 9.4
Categories # Accom. Units # Rooms Departments

Management Team

Front Office

F&B Services

F&B Kitchen

House keeping

Accounts

EDP

Security

Sales & Marketing

Star Hotels Other Private Hotels Private Guest Houses Govt Hotels/ Circuit House Dharamshalas/ Gurudwara Monastery Total

14 303 92 22 67

545 6486 947 307 1311

148 421 97 20 75

58 234 24 13 14

137 782 91 23 34

96 192 10 15 13

103 547 87 68 139

24 65 4 3 11

9 0 0 0 1

50 114 3 6 37

23 6 0 1 0

498

9596

760

342

1066

327

944

107

11

210

29

122

AVERAGE EMPLOYMENT IN ACCOMMODATION UNITS

Table 9.5
Categories # Accom. Units # Rooms Departments # Employees

Purchase & Stores

HR

Public Relation

Engg.

Telephone

Health Club

Laundry

Other

Star Hotels Other Private Hotels Private Guest Houses Govt Hotels/ Circuit House Dharamshalas/ Gurudwara Monastery Total

14 303 92 22 67

545 6486 947 307 1311

25 6 0 1 0

18 6 0 0 0

12 0 0 0 0

24 11 0 2 0

9 2 0 1 0

7 2 0 1 0

31 25 1 3 0

87 41 0 1 6

860 2454 316 157 331

498

9596

32

24

12

38

13

60

135

4119

123

AVERAGE EMPLOYMENT IN ACCOMMODATION UNITS

Table 9.6
Cities # Accom. Units # Rooms Management Team Front Office F&B Services F&B Kitchen Departments

House keeping

Accounts

EDP

Security

Sales & Marketing

Patna & other towns Gaya Muzaffarpur Darbhanga Sitamarhi Bhagalpur/ Sultanganj Pawapuri Raxaul Madhubani Saharsa Munger Madhepura/ Singheswara Total

173 58 40 25 17 32 3 10 11 8 11 7 395

3820 894 714 390 267 567 342 166 177 159 159 98 7753

425 58 35 35 18 37 3 11 12 7 11 7 658

199 22 21 3 8 17 0 0 0 4 9 4 288

606 100 59 35 29 29 0 17 13 14 12 8 922

133 33 0 13 10 19 0 1 4 2 1 6 221

403 100 39 27 18 73 39 11 7 8 14 10 748

58 7 7 2 1 8 3 0 0 1 2 1 91

5 0 0 0 0 0 1 0 0 0 0 0 6

96 9 5 6 1 22 6 3 0 1 2 1 152

21 0 0 0 0 0 0 0 0 0 0 0 22

124

AVERAGE EMPLOYMENT IN ACCOMMODATION UNITS

Table 9.7
Cities # Accom. Units # Rooms Purchase & Stores HR Public Relation Departments # Employees Health Club Laundry Other

Engg.

Telephone

Patna & other towns Gaya Muzaffarpur Darbhanga Sitamarhi Bhagalpur/ Sultanganj Pawapuri Raxaul Madhubani Saharsa Munger Madhepura/ Singheshwara Total

173 58 40 25 17 32 3 10 11 8 11 7 395

3820 894 714 390 267 567 342 166 177 159 159 98 7753

21 2 0 0 0 0 0 0 0 0 0 0 23

21 0 0 0 0 0 0 0 0 0 0 0 21

9 0 0 0 0 0 0 0 0 0 0 0 9

25 3 0 0 0 0 0 0 0 0 0 0 28

8 0 0 0 0 0 0 0 0 0 0 0 8

8 0 0 1 0 0 0 0 0 0 0 0 9

35 3 0 1 0 5 0 0 0 0 0 0 43

96 0 4 0 0 3 0 0 0 0 0 0 103

1737 262 131 99 58 176 39 33 24 28 40 32 3618

125

AVERAGE EMPLOYMENT IN ACCOMMODATION UNITS

Table 9.8
Cities # Accom. Units # Rooms Management Team Front Office F&B Services F&B Kitchen Departments

House keeping

Accounts

EDP

Security

Sales & Marketing

Bodhgaya Rajgir Nalanda Vaisahli Areraj Kesaria Total Overall for Bihar

53 35 6 5 2 2 103 498

992 684 86 41 29 11 1843 9596

62 37 7 4 1 0 111 760

40 12 0 3 0 0 55 342

103 39 0 2 0 0 144 1066

77 28 0 1 0 0 106 327

110 44 39 2 1 1 196 944

12 5 0 0 0 0 17 107

1 1 0 0 0 0 3 6

35 13 13 0 1 0 61 210

4 2 0 0 0 0 6 28

126

AVERAGE EMPLOYMENT IN ACCOMMODATION UNITS

Table 9.9
Cities # Accom. Units # Rooms Departments # Employees Health Club Laundry Other

Purchase & Stores

HR

Public Relation

Engg.

Telephone

Bodhgaya Rajgir Nalanda Vaishali Areraj Kesaria Total Overall for Bihar

53 35 6 5 2 2 103 498

992 684 86 41 29 11 1843 9596

7 1 0 0 0 0 9 92

2 1 0 0 0 0 3 22

2 0 0 0 0 0 2 10

8 2 0 0 0 0 10 32

4 0 0 0 0 0 4 9

1 0 0 0 0 0 1 9

11 2 0 0 0 0 14 52

27 0 0 1 0 0 28 119

393 145 46 11 3 0 597 4119

127

AGE PROFILE OF EMPLOYEES

Table 9.10 Age Groups 18 25 years 26 30 years 31 40 years 41 50 years > 50 years % Total Chart 9.1
4% 14% 22%

% Employees 22 33 27 14 4 100

27% 33%

18 - 25 years

26 - 30 years

31- 40 years

41- 50 years

> 50 years

Almost 55 % of the employees are 30 years of age or less. Only 18% of the employees are above 40 years of age.

128

9.2 DIRECT EMPLOYMENT IN EATING OUTLETS

129

ESTIMATED EMPLOYMENT IN EATING OUTLETS

Table 9.2.1
Categories Kitchen Service Management Others Projected Employees # Employees per unit

Restaurants Fast food outlets Cafeterias Dhabas Bars Total

1108 36 11 144 0 1299

1326 73 14 131 13 1557

523 33 8 72 3 639

201 0 0 3 3 207

3158 142 33 350 19 3702

7 4 11 11 2 7

A total of 3702 people were employed in the eating outlets. Approximately 85.3% were employed in conventional restaurants. Dhabas were the next biggest employers. Of the total employees, almost 35% and 42% are employed in the kitchen and service functions, respectively. The employment intensity of 7 employees per outlet suggests that these outlets are small ones.

130

ESTIMATED EMPLOYMENT EATING OUTLETS

Table 9.2.2
Categories Kitchen Service Management Others Total Employees # Employees per unit

Patna Gaya Muzzafarpur Bhagalpur Sitamarhi Darbhanga Saharsa Munger Raxaul Madhubani Bodhgaya Rajgir Nalanda Total

850 39 49 4 26 15 29 13 38 31 64 99 3 1299

995 89 61 93 11 10 24 17 41 38 78 93 7 1557

390 31 20 33 7 10 20 7 18 22 31 48 2 639

193 0 6 0 0 6 0 0 0 0 2 0 0 207

2428 159 136 130 44 41 73 37 97 91 175 240 12 3702

7 6 6 4 4 5 3 5 6 5 5 11 6 7

About 65.6% of the employees in eating outlets were employed in Patna alone.

131

AGE PROFILE OF EMPLOYEES

Table 9.2.3 Age Groups 18 25 years 26 30 years 31 40 years 41 50 years > 50 years % Total % Employees 44.8 34.2 17.1 4.1 100

Chart 9.2.1
4% 0% 17%

45%

34%

18 - 25 years

26 - 30 years

31- 40 years

41- 50 years

> 50 years

Almost 79% of the employees are 30 years of age or less. The age profile of employees in eating outlets was younger than that of accommodation units. Only 21% of the employees are above 30 years of age.
132

9.3 DIRECT EMPLOYMENT IN TOUR & TRAVEL AGENCIES

133

ESTIMATED EMPLOYMENT TOUR AND TRAVEL AGENCIES

Table 9.3.1
Categories Admin. Ticketing Accounts Tours Sales & Marketing # Employees # Employees per unit

Travel Agencies Tour Operators Total

230 7 237

257 8 265

50 3 53

31 4 35

61 6 67

629 28 657

6 1 3

More than 650 people are employed in travel trade firms in Bihar. Of the, about 96% are employed in travel agencies. Of the total employees, almost 36% and 40% are employed in administration and ticketing, respectively. The employment intensity in these firms is just 3.

134

ESTIMATED EMPLOYMENT TOUR AND TRAVEL AGENCIES

Table 9.3.2
Categories Admin. Ticketing Accounts Tours Sales & Marketing # Employees # Employees per unit

Patna Gaya Muzaffarpur Bhagalpur Sitamarhi Darbhanga Raxaul Bodhgaya Rajgir Total

164 12 11 11 2 2 9 21 5 237

248 6 1 5 0 0 1 4 0 265

51 0 0 0 0 0 0 2 0 53

35 0 0 0 0 0 0 0 0 35

66 0 0 0 0 0 0 1 0 67

564 18 12 16 2 2 10 28 5 657

4 2 1 1 1 1 1 1 1 3

About 86% of the employees of travel trade are in Patna. Bodhgaya and the other important destinations have a few travel trade firms and thus the number of employees is also low.

135

AGE PROFILE OF EMPLOYEES

Table 9.3.3 Age Groups 18 25 years 26 30 years 31 40 years 41 50 years > 50 years % Total Chart 9.3.1
0% 17% 16%

% Employees 16.1 41.8 25.1 17.0 100

25% 42%

18 - 25 years

26 - 30 years

31- 40 years

41- 50 years

> 50 years

About 57.9% of the employees are 30 years of age or less. 25.1% of the employees are between 31 - 40 years of age while 17% are above 41 years.
136

9.4 DIRECT EMPLOYMENT OF SOUVENIR & HANDICRAFT SHOPS

137

ESTIMATED EMPLOYMENT SOUVENIR & HANDICRAFT SHOPS

Table 9.4.1
Categories Administration Departments Sales Security Others # Employees # Employees per unit

Patna & adjacent Muzaffarpur Bhagalpur Sitamarhi Madhubani Madhepura Bodhgaya Rajgir Total

4 1 0 42 0 3 1 1 52

50 0 17 80 22 0 35 42 246

7 0 0 1 0 0 0 0 8

0 0 0 0 0 0 0 0 0

61 1 17 123 22 3 36 43 306

4 1 2 62 2 1 1 2 3

More than 300 people are employed in the souvenir and handicrafts shops in Bihar. Sitamarhi has 2 large emporia which have 123 employees in them. Patna, Bodh Gaya and Rajgir are the other destinations having emporia and thus people employed in the sales function. Of the total employment, 80% are employed in the sales function.

138

AGE PROFILE OF EMPLOYEES

Table 9.4.2 Age Groups 18 25 years 26 30 years 31 40 years 41 50 years > 50 years % Total Chart 9.4.1
4% 1% 15%

% Employees
14.8 55.2 24.9 4.1 1.0

100

25%

55%

18 - 25 years

26 - 30 years

31- 40 years

41- 50 years

> 50 years

Bulk of the employees (55%) are in the age group 26 - 30 years.

139

10. STATE GOVERNMENT


EXPENDITURE & EARNINGS

140

Chapter 10.0 State Government Expenditure and Earnings This chapter is about Bihar State Government expenditure and earnings on tourism related projects. Following information is included in this chapter: Planned Expenditure for 2006-2007 Projects for 2006-2007 Centrally Assisted Tourism Projects Planned expenditure for the year 2005 2006 Expenditure on projects in 2004 2005 Projects Completed in 2003 2004 Projects Completed in 2002 2003 Earnings for the year 2003-2004, 2002-2003 & 2001-2002

141

PLANNED EXPENDITURE FOR 2006-2007

Planned outlay for 2006-2007 of Department of Tourism, Govt of Bihar is Rs. 16 crores for 10 tourist related projects. Activities planned by the state DOT, Bihar are as follows:
Projects Amount (Rs.)

Acquisition of land for development of tourism projects Construction of pathway facilities Development and beautification of important tourist sites Construction of a hotel at Bodhgaya For Old scheme of Tourism Development Corporation Construction of jetty at Mahendru Ghat Publicity and promotion Consultancy Related scheme for Kawaria (Shiv Devotees)Patways Development of Mangal Talab, Gandhi Sarovar (Patna City) Total

40000000 10000000 20000000 30000000 15000000 10000000 5000000 5000000 15000000 10000000 16000000

142

PROJECTS FOR 2006-2007

Total project expenditure is 743.00 lakh and total budget is 743.00 lakh

(A) Projects accepted by authorized committee


S.No. Project Name Amount (Rs.)

1.

Land acquisition for development of golf course at Bodhgaya

7477200

2.

Land acquisition for development of pathway facilities for tourists at Aarah

1500000

3.

Land acquisition for development of Matsyaganga pond, Saharsa

1413520

4. 5. 6.

Consultancy for different projects Publicity and promotion of tourist sites Land Acquisition for development of tourist complex at Vasihali

5000000 5000000 500000

Total

20890720

143

PROJECTS FOR 2006-2007

(B) Projects accepted by authorized committee


S.No. Project Name Amount (Rs.)

7. 8. 9. 10. 11. 12.

Development of tourist site, Dev Cafeteria, Dighi Pokhar, Darbhanga Development and beautification of Guneri, Gaya Development of Gaga Ghat, Patna Development of roads, Aurangabad Development of tourist information center at Muzaffarpur

1731020 1209420 1731020 1390710 1815000 1913940

13 Total

Development of NH 31, Patna

2696470 12487580

144

PROJECTS FOR 2006-2007

(C) Projects accepted by authorized committee


S.No. Project Name Amount (Rs.)

14. 15.

Development of Golghar area, Patna Development of water sports facilities at mahendru Ghat, Patna

17630600 13700000

16. 17. 18. 19. 20. 21. 22. Total

Purchase of boat and engine for water sports Payment for promotion and publicity magazine Organised Kosi Mahotsav Construction of Statue of Lord Buddha at Vaishali Development of Matsyaganga Grant for Hotel Management Institute Establishment of media cell

2050000 2500000 500000 500000 840010 947000 500000 39167610

145

CENTRALLY ASSISTED TOURISM PROJECTS On-going

S.No.

Project Name

Amount (Rs.)

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Total

Development of Abhishek Pushkarni, Vaishali Refurbishment of Golghar, Patna Cfaeteria, Vikramshila Health resort, Rajgir Tourist complex, Aurangabad Cafetaria, Dighi Pokhar, Darbhanga Development of temple premises, Rajgir Tourist facility, Ganga Ghat, Patna Development & beautification of Maner, Patna Refurbishment of monuments of Vikramshila Entrance gates/ notice boards at Buddhist sites Way side facilities (NH), Patna Development and beautification of tourist spot, Deo Development and beautification of Guneri (Gaya)

43.840 48.010 12.741 55.670 39.650 18.928 17.426 20.260 17.430 25.000 20.000 40.720 28.090 25.228 412.993

146

CENTRALLY ASSISTED TOURISM PROJECTS Likely to be started

S.No.

Project Name

Amount (Rs.)

1. 2. 3. 4. 5. 6. 7.

Tourist complex, Bhagalpur Tourist reception centre, Bhagalpur Tourist information centre, Muzaffarpur Way side facility, Rivilganj (Chhapra) Development & Beautification of Kakolat Development of Kund Area at Rajgir Development of Bhimbandh under Eco Tourism Destination Development Scheme

56.725 24.650 24.210 31.820 48.790 60.000 390.000

8.

Development of Valmikinagar under Eco Tourism Destination Development Scheme

300.060

9. 10. Total

Development of Maner under Circuit Development Scheme Tourist complex, Vishnuvihar (Gaya)

407.200 271.060 1614.515

147

CENTRALLY ASSISTED TOURISM PROJECTS Under Execution (CPWD) Pre-Construction Stage

S.No.

Project Name

Amount (Rs.)

1.

Development of Nalanda, Rajgir and Bodhgaya (a) Redevelopment of tourist facility node near ropeway station, Rajgir (b) Redevelopment of tourist facility node at kund area, Rajgir 60.000 462.53 107.000

2.

Redevelopment of schemes for Bodhgaya (Ph II) in Bihar under scheme of destination development (a) Landscape development Kalchakra Maidan (b) Traffic interchange Node - I Traffice interchange Node river plot no. 2 & 7 (d) Bodhgaya Hatt near bye pass main approach road along river (e) Shopping cum traffic interchange node near road along river

75.560 37.530 112.530 236.71

112.53

3.

Construction of new High Scholl Building and shifting of existing Hight School form frontage of Mayasarovar lake, Bodhgaya

33.110

148

CENTRALLY ASSISTED TOURISM PROJECTS Under Execution (CPWD) Pre-Construction Stage

S.No.

Project Name

Amount (Rs.)

4.

Development scheme for landscape development development around tomb of Malik Ibrahim Bayyu and temple surroundings at Bihar Sharif as part of Nalanda circuit (a) Construction/ renovation of 5 Meter wide stone pathway (b) Intensive landscaping pathway fencing Construction of Toilet block (d) 4 Nos. of Kiosk (e)Installation of pump at pump house

134.00

20.00 100.00 2.00 2.00 10.00 176.24 15..00

5. 6.

Institute of Hotel Management, Patna Signage

149

PLANNED EXPENDITURE FOR 2005-2006

Revised outlay for 2005-2006 of Department of Tourism, Govt of Bihar is Rs. 7.57 crores. Activities planned by the state DOT, Bihar are as follows: Tourist complex being built at Maner. NH-31 (Patna-Ranchi road) to Kakolat Falls is being made and its length of is 30 KM. About Rs. 79 lakhs has been spent until now and Rs. 1.8 crores is likely to be spent more. About Rs. 6.33 crores is being spent on land acquisition related to tourism projects. Rs. 65 lakhs has to be spent in developing areas of Kishanganj for sightseeing. Rs. 40 lakhs has to be spent in Mahesh Koot (India Nepal Border) for developing tourism related project.

150

EXPENDITURE ON PROJECTS FOR 2004-2005

Projects

Funding from GOI (Lakhs)

Funding from Govt. of Bihar (Lakhs)

Total (Lakhs)

Development of Rajgir temple premises. Development of tourist complex at Bhimband. Beautification of Ganga ghat in Patna. Beautification of areas in Aurangabad. Building of tourist complex in Aurangabad. Building of tourist information centre at Muzzaffarpur Total

13 49 16 18 25 22 143

4 19 4 6 15 2 50

17 68 20 24 40 24 193

151

PROJECTS COMPLETED IN 2003 - 2004

Revised outlay for 2003-04 of DOT, Government of Bihar was Rs. 4.10 crores and out of that amount Rs. 3.73 crores was spent on the following projects. Beautification of area around tomb of Malik Ibrahim Bayyu in Biharsharif. A sum of Rs. 22 lakhs was given to IIHM for development. Building and repairing of roads. Acquisition of land for tourist related projects. Up-gradation of existing tourist facilities Money spent on advertising and for development of website. Organizing the following fairs: Koshi Mahotsav (Saharsa)held from 10 12 Feb, 2004. Budh Mahotsav held from 19 21 Feb, 2004. Vaishali Mahotsav held from 25 26 April, 2003 Rajgir Mahotsav held from 24 26 Oct, 2003 Aarg Mahotsav (Bhagalpur) held from 20 22 Dec, 2003

152

PROJECTS COMPLETED IN 2002 - 2003

Revised outlay for 2002-2003 of DOT, Government of Bihar was Rs. 1.5 crores and out of that, Rs. 75 lakhs was spent on the following projects. Development of Abhishek Pushkarni at Vaishali. Construction of boundary wall at Gol Ghar, Patna. Development of tourist complex at Matasgandha. Repairing of road, NH 31. Beautification of Guneri Tourist information centre at Bhagalpur. Repairing and refurbishment of ancient sites at Vikramshila. Development of Maya Sarovar at Bodhgaya.

153

EARNINGS FOR 2003-2004, 2002-2003 & 2001-2002

Table 13.2

S.No

Earnings

2003-2004 (Lakhs)

2002-2003 (Lakhs)

2001-2002 (Lakhs)

1 2

Hotel (Self Run) Hotel (On Lease) Hotel Total (1+2)

182 33 215 114 52 15 181 30 51 81 477

193 21 214 120 56 18 194 23 82 105 513

173 26 199 114 61 23 198 10 39 49 446

3 4 5

Transport Ropeway (On Lease) Others Total (3+4+5)

6 7

Eng. Section H/Q (Interest) Total (6+7) Grand Total

154

APPENDIX 1 Satisfaction with Service Elements Destination-wise

155

TOURIST SATISFACTION ON AVAILABILITY OF TRANSPORTATION % Tourists with


Table 1
Availability of Transportation Very satisfied Quite satisfied Not Sure Somewhat dissatisfied Very dissatisfied

Patna Pawapuri Gaya Sitamarhi Muzzaffarpur Raxaul Darbhanga Bhagalpur Madhubani Bodhgaya Rajgir

5 3 4 7 8 3 1 4 4 8 5

46 31 32 36 48 54 44 38 52 58 60

21 8 22 16 9 15 23 41 16 15 13

28 54 41 39 33 27 32 7 27 17 18

2 3 2 1 2 2 -10 1 2 5

Overall %

48

19

25

156

TOURIST SATISFACTION ON QUALITY OF TRANSPORTATION % Tourists


Table 2
Quality of Transportation Very satisfied Quite satisfied Not Sure Somewhat dissatisfied Very dissatisfied

Patna Pawapuri Gaya Sitamarhi Muzzaffarpur Raxaul Darbhanga Bhagalpur Madhubani Bodhgaya Rajgir

8 22 20 10 9 17 6 17 9 19 6

64 53 63 65 67 54 76 53 72 54 51

21 16 13 14 18 24 17 28 14 22 29

7 7 4 10 5 5 2 2 5 5 9

-3 -1 -1 ----5

Overall %

12

60

21

157

TOURIST SATISFACTION ON AVAILABILITY OF TOURIST GUIDE % Tourists


Table 3
Availability of Tourist Guide Very satisfied Quite satisfied Not Sure Somewhat dissatisfied Very dissatisfied

Patna Pawapuri Gaya Sitamarhi Muzzaffarpur Raxaul Darbhanga Bhagalpur Madhubani Bodhgaya Rajgir

3 2 5 6 6 3 3 5 8 10 5

35 30 32 28 39 37 30 41 47 43 45

37 22 21 26 22 27 26 41 19 26 29

23 45 41 39 31 31 41 11 27 19 19

2 2 1 1 2 3 -4 1 1 3

Overall %

38

31

24

158

TOURIST SATISFACTION ON TOURIST INFORMATION CENTERS % Tourists


Table 4
Tourist Information Canters Very satisfied Quite satisfied Not Sure Somewhat dissatisfied Very dissatisfied

Patna Pawapuri Gaya Sitamarhi Muzzaffarpur Raxaul Darbhanga Bhagalpur Madhubani Bodhgaya Rajgir

5 19 15 4 6 14 4 12 9 14 4

53 46 50 54 56 45 60 45 61 52 47

33 22 26 26 27 29 29 39 20 25 35

9 13 9 16 11 10 7 4 10 8 11

-----2 ---1 3

Overall %

52

30

159

TOURIST SATISFACTION ON AVAILABILITY OF GOOD QUALITY ACCOMMODATION % Tourists


Table 5
Availability of Good Quality Accommodation Very satisfied Quite satisfied Not Sure Somewhat dissatisfied Very dissatisfied

Patna Pawapuri Gaya Sitamarhi Muzzaffarpur Raxaul Darbhanga Bhagalpur Madhubani Bodhgaya Rajgir

1 -3 2 2 2 1 2 1 6 3

46 22 34 29 34 41 36 22 44 38 39

46 68 53 57 53 50 54 65 43 48 46

6 10 10 12 10 6 9 5 12 6 10

-1 --1 --7 -1 1

Overall %

39

50

160

TOURIST SATISFACTION ON ACCOMMODATION TARIFF % Tourists


Table 6
Accommodation Tariff Very satisfied Quite satisfied Not Sure Somewhat dissatisfied Very dissatisfied

Patna Pawapuri Gaya Sitamarhi Muzzaffarpur Raxaul Darbhanga Bhagalpur Madhubani Bodhgaya Rajgir

5 11 15 5 3 4 3 5 8 13 5

56 53 47 55 60 56 59 55 53 50 45

32 23 29 25 27 33 30 37 27 30 41

6 14 9 15 9 7 8 3 13 7 9

-----1 ----1

Overall %

54

31

--

161

TOURIST SATISFACTION ON PUBLIC CONVENIENCE % Tourists


Table 7
Public Convenience Very satisfied Quite satisfied Not Sure Somewhat dissatisfied Very dissatisfied

Patna Pawapuri Gaya Sitamarhi Muzzaffarpur Raxaul Darbhanga Bhagalpur Madhubani Bodhgaya Rajgir

3 4 4 5 2 4 1 2 3 9 5

46 24 33 39 35 42 38 20 47 39 41

43 62 48 41 53 47 48 67 40 42 45

7 7 14 15 10 6 13 6 11 9 8

-3 ---1 1 5 -1 1

Overall %

40

46

162

TOURIST SATISFACTION ON AVAILABILITY OF EATING PLACES % Tourists


Table 8
Availability of Eating Places Very satisfied Quite satisfied Not Sure Somewhat dissatisfied Very dissatisfied

Patna Pawapuri Gaya Sitamarhi Muzzaffarpur Raxaul Darbhanga Bhagalpur Madhubani Bodhgaya Rajgir

6 13 15 8 9 6 2 5 7 19 8

65 58 47 61 60 65 69 51 57 50 52

24 17 30 23 24 23 23 42 27 26 33

5 12 8 8 7 5 6 2 9 5 6

-------1 --1

Overall %

10

58

26

--

163

TOURIST SATISFACTION ON QUALITY OF FOOD SERVED IN RESTAURANTS % Tourists

Table 9
Quality of Food Served in Restaurants Very satisfied Quite satisfied Not Sure Somewhat dissatisfied Very dissatisfied

Patna Pawapuri Gaya Sitamarhi Muzzaffarpur Raxaul Darbhanga Bhagalpur Madhubani Bodhgaya Rajgir

6 4 7 5 3 5 2 7 4 14 3

63 79 72 69 69 70 73 53 70 56 61

27 12 16 18 23 21 22 38 20 26 31

6 5 5 7 5 3 4 2 7 4 5

----------1

Overall %

62

26

--

164

TOURIST SATISFACTION ON SOUVENIR SHOPS % Tourists


Table 10
Souvenir Shops Very satisfied Quite satisfied Not Sure Somewhat dissatisfied Very dissatisfied

Patna Pawapuri Gaya Sitamarhi Muzzaffarpur Raxaul Darbhanga Bhagalpur Madhubani Bodhgaya Rajgir

3 3 4 3 1 2 1 2 1 7 3

39 26 28 30 39 43 42 36 36 43 39

50 56 54 50 48 47 49 56 47 40 47

8 16 14 17 11 8 9 5 16 9 11

-------1 1 1 --

Overall %

39

47

--

165

TOURIST SATISFACTION ON SHOPS OTHER THAN SOUVENIR ONES % Tourists


Table 11
Shops Other Than Souvenir Ones Very satisfied Quite satisfied Not Sure Somewhat dissatisfied Very dissatisfied

Patna Pawapuri Gaya Sitamarhi Muzzaffarpur Raxaul Darbhanga Bhagalpur Madhubani Bodhgaya Rajgir

5 5 7 6 3 3 3 6 4 11 4

58 62 60 56 65 62 63 49 54 46 49

29 25 24 24 24 26 26 41 25 33 40

8 8 9 13 10 9 8 4 16 10 7

---1 -1 --1 ---

Overall %

55

30

--

166

TOURIST SATISFACTION ON PLACES OF ENTERTAINMENT % Tourists


Table 12
Places of Entertainment Very satisfied Quite satisfied Not Sure Somewhat dissatisfied Very dissatisfied

Patna Pawapuri Gaya Sitamarhi Muzzaffarpur Raxaul Darbhanga Bhagalpur Madhubani Bodhgaya Rajgir

6 3 9 9 5 5 2 22 8 13 5

44 32 28 29 40 49 44 33 42 46 41

40 47 41 42 35 35 44 39 32 30 40

9 18 21 21 19 10 9 6 18 11 13

-1 --1 1 ---1 1

Overall %

42

37

12

--

167

TOURIST SATISFACTION ON OUTDOOR SPORTS % Tourists


Table 13
Outdoor Sports Very satisfied Quite satisfied Not Sure Somewhat dissatisfied Very dissatisfied

Patna Pawapuri Gaya Sitamarhi Muzzaffarpur Raxaul Darbhanga Bhagalpur Madhubani Bodhgaya Rajgir

5 13 20 4 7 15 4 14 11 12 3

53 56 49 54 58 56 65 43 54 51 49

35 20 20 25 25 24 26 38 24 29 36

7 12 11 17 10 5 5 4 10 8 12

1 -------1 1 1

Overall %

52

31

168

TOURIST SATISFACTION ON INTERACTION WITH LOCAL PEOPLE % Tourists


Table 14
Interaction With Local People Very satisfied Quite satisfied Not Sure Somewhat dissatisfied Very dissatisfied

Patna Pawapuri Gaya Sitamarhi Muzzaffarpur Raxaul Darbhanga Bhagalpur Madhubani Bodhgaya Rajgir

4 1 6 8 4 6 2 2 3 10 7

44 30 27 37 41 46 47 34 47 48 33

27 22 20 21 22 18 21 52 16 30 35

25 45 45 35 32 29 30 11 34 11 19

-3 1 -1 1 -1 -1 6

Overall %

43

29

22

169

TOURIST SATISFACTION ON UPKEEP OF TOURIST SITES % Tourists


Table 15
Upkeep Of Tourist Sites Very satisfied Quite satisfied Not Sure Somewhat dissatisfied Very dissatisfied

Patna Pawapuri Gaya Sitamarhi Muzzaffarpur Raxaul Darbhanga Bhagalpur Madhubani Bodhgaya Rajgir

7 15 16 9 7 17 5 17 10 15 7

61 60 67 70 67 54 69 51 67 57 51

25 16 14 14 22 26 23 30 16 23 31

7 8 3 7 5 4 3 2 8 4 9

1 1 --1 -----3

Overall %

11

59

24

170

TOURIST SATISFACTION ON SECURITY % Tourists


Table 16
Security Very satisfied Quite satisfied Not Sure Somewhat dissatisfied Very dissatisfied

Patna Pawapuri Gaya Sitamarhi Muzzaffarpur Raxaul Darbhanga Bhagalpur Madhubani Bodhgaya Rajgir

1 2 3 2 1 1 1 2 1 5 1

23 13 14 18 30 33 32 15 32 32 18

30 16 21 29 23 21 24 53 24 34 25

41 63 62 50 44 39 42 21 41 26 44

5 6 1 2 2 6 1 9 2 4 12

Overall %

26

31

37

171

APPENDIX 2 Satisfaction with Service Elements Domestic and Foreign Tourists

172

TOURIST SATISFACTION ON % Tourists with

Table 1
Availability of Transportation Very satisfied Quite satisfied Not Sure Somewhat dissatisfied Very dissatisfied

Domestic Foreign

4 12

46 58

17 13

31 16

3 1

Overall %

48

19

25

Quality of Transportation

Very satisfied

Quite satisfied

Not Sure

Somewhat dissatisfied

Very dissatisfied

Domestic Foreign

13 22

62 55

20 20

5 4

Overall %

12

62

20

Availability of Tourist Guide

Very satisfied

Quite satisfied

Not Sure

Somewhat dissatisfied

Very dissatisfied

Domestic Foreign

5 13

39 42

25 24

30 20

2 1

Overall %

39

25

29

173

TOURIST SATISFACTION ON % Tourists with

Table 2
Tourist Information Centers Very satisfied Quite satisfied Not Sure Somewhat dissatisfied Very dissatisfied

Domestic Foreign

9 16

55 50

26 28

10 6

Overall %

10

55

26

10

Availability of Good Quality Accommodation

Very satisfied

Quite satisfied

Not Sure

Somewhat dissatisfied

Very dissatisfied

Domestic Foreign

2 10

33 40

55 43

9 6

1 1

Overall %

34

54

Accommodation Tariff

Very satisfied

Quite satisfied

Not Sure

Somewhat dissatisfied

Very dissatisfied

Domestic Foreign

7 15

54 52

29 27

10 5

Overall %

54

29

174

TOURIST SATISFACTION ON % Tourists with

Table 3
Public Convenience Very satisfied Quite satisfied Not Sure Somewhat dissatisfied Very dissatisfied

Domestic Foreign

3 12

35 39

51 39

10 10

1 1

Overall %

36

50

10

Availability of Eating Places

Very satisfied

Quite satisfied

Not Sure

Somewhat dissatisfied

Very dissatisfied

Domestic Foreign

10 19

59 47

25 29

7 5

Overall %

10

57

25

Quality of Food Served in Restaurants

Very satisfied

Quite satisfied

Not Sure

Somewhat dissatisfied

Very dissatisfied

Domestic Foreign

6 19

66 57

23 22

10 2

Overall %

65

23

175

TOURIST SATISFACTION ON % Tourists with

Table 4
Souvenir Shops Very satisfied Quite satisfied Not Sure Somewhat dissatisfied Very dissatisfied

Domestic Foreign

3 7

38 44

47 41

12 8

Overall %

38

47

12

Shops Other Than Souvenir Ones

Very satisfied

Quite satisfied

Not Sure

Somewhat dissatisfied

Very dissatisfied

Domestic Foreign

6 15

57 47

27 29

10 7

Overall %

56

27

10

Places of Entertainment

Very satisfied

Quite satisfied

Not Sure

Somewhat dissatisfied

Very dissatisfied

Domestic Foreign

8 16

40 44

36 29

15 9

Overall %

41

36

15

176

TOURIST SATISFACTION ON % Tourists with

Table 5
Outdoor Sports Very satisfied Quite satisfied Not Sure Somewhat dissatisfied Very dissatisfied

Domestic Foreign

10 15

55 53

26 24

10 7

Overall %

10

54

26

Interaction With Local People

Very satisfied

Quite satisfied

Not Sure

Somewhat dissatisfied

Very dissatisfied

Domestic Foreign

4 12

42 42

25 29

28 16

Overall %

42

26

27

Upkeep Of Tourist Sites

Very satisfied

Quite satisfied

Not Sure

Somewhat dissatisfied

Very dissatisfied

Domestic Foreign

12 21

63 58

20 19

5 3

Overall %

13

62

20

177

TOURIST SATISFACTION ON % Tourists with

Table 6
Security Very satisfied Quite satisfied Not Sure Somewhat dissatisfied Very dissatisfied

Domestic Foreign

2 8

28 32

29 32

40 27

2 1

Overall %

28

28

39

178

ANNEXURE

179

Date:

/2005

Location: _____________________ MP/ TOURISM Bihar Tourist Survey/ 1/ 2005

Good morning/ afternoon. I am ____ from Market Pulse, a reputed a market survey company. We are doing a survey on behalf on Ministry of Tourism. I would be grateful if you could spend a few minutes on this questionnaire. Thank you. 1. Survey Point (RECORD BY TICKING ONE OPTION) [1] Railway Station Demographic Profile: 2. Name: _____________________________ Telephone No. (With STD/ISD Codes)__________________ 3. Please tell me your age? ____Yrs 4. Record gender: 5. Are you? [1] Single [1] Male [2] Married [2] Female [2] Airport [3] Bus Depot [4] Hotel [5] Tourist Site

6. When did you arrive here? Date: _________ 7. When you are scheduled to depart? Date: ________ 8. Number of days stayed for. (POST CODE [7 - 6]) __________ 9. Which country do you belong to? ______________________________________
< IF RESPONDENT IS NOT INDIAN, THEN ASK Q. No. 10>

10. Is this your first visit to India?

[1] Yes

[2] No

<ASK ALL>

11. Are you an NRI?

[1] Yes

[2] No

<IF RESPONDENT IS AN INDIAN, THEN ASK Q. Nos. 12>

12. Which state of India do you belong to? _____________________


<IF RESPONDENT IS FROM BIHAR, THEN ASK Q. Nos. 13>

13. Do you live in this city?

[1] Yes

[2] No [1] Yes [2] No

<IF RESPONDENT IS NOT FROM BIHAR, THEN ASK Q. No. 14 & 15>

14. Have you traveled to Bihar before?

15. How have you traveled to Bihar? READ OUT OPTIONS & TICK (SINGLE RESPONSE) [1] Train
<ASK ALL>

[2] Bus

[3] Air flight [1] Yes

[4] Personal Car [2] No

[5] Taxi

16. Have you traveled to this city before?

17. What is your occupation? READ OUT OPTIONS & TICK (SINGLE RESPONSE) [1] Business/ Industrialist/ Petty Trader/ Shop Owner [2] Self Employed Professional (Chartered Accountant, Cost Accountant, Doctor, Lawyer, Engineer, Consultant, [4] Private Service [5] Student/ Researcher

Proprietor of a firm or institute)

[3] Government Service

[6] Politician/ Leader [7] Agriculturist [9] Retired [10] Monk/ Priest [12] If any other, please specify__________________________

[8] Social Worker [11] Housewife

18. What is your educational qualification? READ OUT OPTIONS & TICK (SINGLE RESPONSE) [1] Illiterate [4] Technical Education [2] Upto HSC / SSC [3] Higher Education (graduate & above) [5] If any other, please specify_____

19. What is your approximate annual household income? (IN RUPEES)


READ OUT OPTIONS & TICK (SINGLE RESPONSE)

[1] Less than 60,000 [4] 2,00,001 5,00,000

[2] 60,001 1,00,000 [5] Above 5,00,000

[3] 1,00,001 2,00,000

20. How often do you travel? READ OUT OPTIONS & TICK (SINGLE RESPONSE) [1] Once a week or more often [4] Once in 3 months [7] Less often [2] Once a fortnight [5] Once in 6 months [3] Once a month [6] Once in a year

21.What was your main purpose of visit? READ OUT OPTIONS & TICK (MULTIPLE RESPONSE) [1] Business [2] Official Work [4] Employment [5] Education [7] Pilgrimage (Buddhism) [8] Pilgrimage (others) [10] Adventure tourism [11] Family/ Friends visit [13] Wildlife tourism [14] Health tourism [16] Shopping [17] Transit [19] If any other, please specify______ [3] Conference [6] Sports Meet [9] Historical tourism [12] Recreation/ leisure [15] Sightseeing [18] Social & Religious Function

22. Are you traveling? READ OUT OPTIONS & TICK (SINGLE RESPONSE) [1] Alone [2] With Family [3] With Friends [4] With Family and Friend

<IF ANSWER TO Q. NO. 22 IS 2 OR 3 OR 4, THEN ASK Q. NO. 23, 24 AND 25 FROM THE HEAD OF GROUP>

23. How many people have traveled with you? 24. Are you a part of an organized group/ package tour?

_____ [1] Yes [2] No

25. Please give the information about sex and age of people, who have traveled with you? ASK & RECORD Male Age Female Age

26. How did you make your travel arrangement? READ OUT OPTIONS & TICK (MULTIPLE RESPONSE) [1] Self [4] Tour Operator [2] Office / Employer [3] Travel Agent

[5] If any other, please specify__________________________

27. Where did you stay? READ OUT OPTIONS & TICK (MULTIPLE RESPONSE) [1] 5 Star Hotel [3] 3 Star Hotel [5] 1 Star Hotel [7] Private Guest House/ Inn [9] Government managed/ owned circuit house [11] Monastery [13] Friends & Relatives [15] Youth/ YMCA Hostels [2] 4 Star Hotel [4] 2 Star Hotel [6] Non-star Hotel [8] State Government-owned/ managed hotel [10] Dharamshala/ Sarai [12] Gurudwara/ Temple [14] Motel [16] If any other, please specify ______________

28. Please tell us how much you are likely to spend here? Indian Rs/US $ _________CIRCLE CURRENCY 29. Which mode of payment did you use mostly? READ OUT OPTIONS & TICK (SINGLE RESPONSE) [1] Cash [2] Credit card [3] Travelers cheques

READ OUT OPTIONS AND FILL THE AMOUNT (MULTIPLE RESPONSE)

30. Please tell us, how much have you spent yesterday on? Accommodations Hotels Private Guest Houses Tourist Guest Houses Govt. Guest Houses Dharamshala / Sarai Rented Relatives Any Other Total (Post Code)

S No. 1 2 3 4 5 6 7 8 9

Amount (Rs)

31. Please tell us, how much have you spent yesterday on..? S. No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Food and Beverages Railway Station, Bus Stand, Train Hotels Private Guest Houses Tourist Guest Houses Govt. Guest Houses Dharamshala / Sarai Restaurants Cafeteria Snack Bars Lunch Counters Refreshment Stands Canteens Milk Bars Bars / Pubs and other drinking places Mela, Fairs, Picnic Any Other Total (Post Code)

READ OUT OPTIONS AND FILL THE AMOUNT (MULTIPLE RESPONSE)

Amount (Rs)

32. Please tell us, how much have you spent yesterday on..?
READ OUT OPTIONS AND FILL THE AMOUNT (MULTIPLE RESPONSE)

S. No. 1 2 3 4 5 6 7

Products Tea and Coffee Cold Beverages and Fruit Juice Other Beverages Biscuits, Salted Refreshment, Prepared Sweets, Cakes, Pastry Pickle, Sauce, Jam, Jelly Other Processed food Total (Post Code)

Amount (Rs)

33. Please tell us, how much have you spent yesterday on..? S. No. 1 2 3 Alcohol Products Beer, Toddy, Liquor Other Intoxicants Total (Post Code)

READ OUT OPTIONS AND FILL THE AMOUNT (MULTIPLE RESPONSE)

Amount (Rs)

34. Please tell us, how much have you spent yesterday on..? S. No. 1 2 3 Tobacco Products Pan, Supari, Lime (Chunna), Katha Bidi, Cigarette, Tobacco Total (Post Code)

READ OUT OPTIONS AND FILL THE AMOUNT (MULTIPLE RESPONSE)

Amount (Rs)

35. Please tell us, how much have you spent yesterday on..?
READ OUT OPTIONS AND FILL THE AMOUNT (MULTIPLE RESPONSE)

S. No. 1 2 3

Medicinal Products Medicines Other health related items Total (Post Code)

Amount (Rs)

36. Please tell us, how much have you spent yesterday on..? S. No. 1 2 3 Study Material Books, Magazines, Newspaper, Library Other Stationery Total (Post Code)

READ OUT OPTIONS AND FILL THE AMOUNT (MULTIPLE RESPONSE)

Amount (Rs)

37. Please tell us, how much have you spent yesterday on..? S. No. 1 2 3 4 Recreational and Entertainment Cinema, Night Clubs, Theaters Conferences and Conventions Other Amusements Total (Post Code)

READ OUT OPTIONS AND FILL THE AMOUNT (MULTIPLE RESPONSE)

Amount (Rs)

38. Please tell us, how much have you spent yesterday on..?
READ OUT OPTIONS AND FILL THE AMOUNT (MULTIPLE RESPONSE)

S. No. 1 2 3 4 5 6 7 8

Textile Products Cloths (Dhoti, Sari, Shirt, Pajama, Ladies Suits etc) Chadar, Dupatta, Shawls, Lungi, Towel etc. Readymade garments Knitted Garments, Sweater, Pullover, Cardigan etc Bed sheet, Bed Cover, Blanket, Pillow, Quilts etc Knitting wool Any Other Total (Post Code)

Amount (Rs)

39. Please tell us, how much have you spent yesterday on..?
READ OUT OPTIONS AND FILL THE AMOUNT (MULTIPLE RESPONSE)

S. No. 1 2 3 4 5 6 7 8

Durables Goods Suitcase, Trunk, Hand Bag, Other Travel Goods Spectacles, Pen, Lock, Umbrella Radio, Walkman, Torch, Batteries etc Camera, Audio Cassettes, Films etc Photography, Video Cassette Sports Items and Toys Any Other Total (Post Code)

Amount (Rs)

40. Please tell us, how much have you spent yesterday on..? S. No. 1 2 3 4 Footwear Leather Rubber Any Other Total (Post Code)

READ OUT OPTIONS AND FILL THE AMOUNT (MULTIPLE RESPONSE)

Amount (Rs)

41. Please tell us, how much have you spent yesterday on..? S. No. 1 2 3 4 5 6

READ OUT OPTIONS AND FILL THE AMOUNT (MULTIPLE RESPONSE)

Toiletries Toilet Soaps, Washing Soaps, Washing Powder Tooth Brush, Tooth Paste, Tooth Powder Body Talcum, Powder, Face Cream, Hair Oil Shaving Blades, Shaving Stick, Razor, Shaving Cream Any Other Total (Post Code)

Amount (Rs)

42. Please tell us, how much have you spent yesterday on..? S. No. 1 2 3 Gem and Jewellery Gem and Jewellery items Any Other Total (Post Code)

READ OUT OPTIONS AND FILL THE AMOUNT (MULTIPLE RESPONSE)

Amount (Rs)

43. Please tell us, how much have you spent yesterday on..?
READ OUT OPTIONS AND FILL THE AMOUNT (MULTIPLE RESPONSE)

S. No. 1 2 3 4

Travel Services Travel Agents Tour Operators Tourist Guides Total (Post Code)

Amount (Rs)

44. Please tell us, how much have you spent yesterday on..? S. No. 1 2 3 Transport Equipment (Rental) Hired Taxi, Car, Jeep, Tractor Any Other Total (Post Code)

READ OUT OPTIONS AND FILL THE AMOUNT (MULTIPLE RESPONSE)

Amount (Rs)

45. Which of these eating-places did you eat in? READ OUT OPTIONS & TICK (MULTIPLE CODES) [1] Restaurant [4] Dhaba [7] Food Kiosk [10] Dharamshala/ Sarai [13] Friends & Relatives [2] Fast Food Outlets [3] Cafeteria [5] Bars [6] Mobile Van [8] Refreshment Stand [9] Place of lodging [11] Monastery [12] Gurudwara/ Temple [14] If any other, please specify ___________

46. On an overall basis, how satisfied or dissatisfied are you with your visit? SHOW CARD No. 1 [5] Very satisfied [2] Somewhat dissatisfied [4] Quite satisfied [1] Very dissatisfied [3] Not sure

<IF ANSWER IN Q. NO. 47 IS 1 OR 2, THEN ASK Q. 48>

47. Please tell us the main reasons for your dissatisfaction? ____________________________________ __________________________________________________________________________________ 48. How satisfied or dissatisfied are you on account of MENTION EACH PARAMETER? SHOW CARD No. 1
<Use 5 point scale>[5] Very satisfied [4] Quite satisfied [3] Not sure [2] Somewhat dissatisfied [1] Very dissatisfied

[1] Availability of Transportation [3] Availability of tourist guide [5] Availability of good quality accommodation [7] Public convenience [9] Quality of food served in restaurants [11] Shops other than souvenir ones [13] Outdoor sports [15] Upkeep of tourist sites

____ ____ ____ ____ ____ ____ ____ ____

[2] Quality of transportation [4] Tourist information centers [6] Accommodation tariff [8] Availability of eating places [10] Souvenir Shops [12] Places of entertainment

____ ____ ____ ____ ____ ____

[14] Interaction with local people ____ [16] Security ____

49. Did you find your visit to Bihar better than or worse than or as per your expectations? ASK & RECORD
(SINGLE RESPONSE)

[4] Much better than expectation [2] As per expectation

[3] Somewhat better than expectation [1] Worse than expectation

50. Which other places have you visited in Bihar? ___________________________________________ __________________________________________________________________________________ Buddhist Sites
READ OUT OPTIONS & TICK (MULTIPLE RESPONSE)

51. Which of these Buddhist sites in India are you aware of?

[1] Areraj [2] Aurangabad [3] Bodhgaya [4] Guneri [5] Kesaria [6] Lauria [7] Nalanda [8] Rajgir [9] Vaishali [10] Vikramshilla [11] Ajanta & Ellora [12] Kalgaon [13] Khandiri [14] Kaushambi [15] Kushinagar [16] Nagarjunakonda [17] Ratnagiri [18] Sanchi [19] Saravasti [20] Sarnath [21] Udaygiri [22] Vidhisha [23] Any other, please specify_________________________________________________ 52. Which of these Buddhist sites have you visited?
READ OUT OPTIONS & TICK (MULTIPLE RESPONSE)

[1] Areraj [2] Aurangabad [3] Bodhgaya [4] Guneri [5] Kesaria [6] Lauria [7] Nalanda [8] Rajgir [9] Vaishali [10] Vikramshilla [11] Ajanta & Ellora [12] Kalgaon [13] Khandiri [14] Kaushambi [15] Kushinagar [16] Nagarjunakonda [17] Ratnagiri [18] Sanchi [19] Saravasti [20] Sarnath [21] Udaygiri [22] Vidhisha [23] Any other, please specify_________________________________________________
< IF RESPONDENT HAS VISITED ANY BUDDHIST SITE IN Q. No. 52 THEN ASK Q. No. 53 TO Q. No. 55>

53. From where did you get information about these Buddhist places in India?
READ OUT OPTIONS & TICK (MULTIPLE RESPONSE)

[1] Indian Embassy in you country [3] Indian tourism department in New Delhi [5] Travel agents [7] Travel books/ guides/ magazines / newspaper [9] If any other, please specify ______________

[2] Indian tourism bureau in your country [4] Bihar tourism department [6] Internet [8] Relatives/ friends

54. We want your opinion about the Buddhist sites, please tell us whether Buddhist sites in India
READ OUT OPTIONS & TICK (MULTIPLE RESPONSE)

[1] Have great historical significance [3] Have scenic beauty [5] Are major tourist attractions [7] Are famous in the world [9] Are easily accessible
(SINGLE RESPONSE)

[2] Have rich cultural heritage [4] Are well maintained [6] Are famous in India [8] Are worth visiting

55. On an overall basis, how satisfied or dissatisfied are you with your visit there? SHOW CARD No. 1 [5] Very satisfied [2] Somewhat dissatisfied [4] Quite satisfied [1] Very dissatisfied [3] Not sure

<IF ANSWER IN Q. NO. 55 IS 1 OR 2, THEN ASK Q. NO. 56>(MULTIPLE RESPONSE)

56. Please tell us the main reasons for your dissatisfaction? [1] Security Concern [2] Restricted movement [3] Accessibility [4] Non-availability of guides at reasonable price [5] Swindlers [6] Local transport problem [7] Accommodation problem [8] Food problem [9] Congestion / crowded [10] Environment [11] Lack of toilet facilities [12] Discourteous behavior [13] Communication problem [14] Lack of ATM & Credit card facilities [15] If any other, please specify___________________
<IF THE RESPONDENT HAS NOT VISITED BUDDHIST SITES IN Q. NO. 52, THEN ASK Q. NO. 57> (MULTIPLE RESPONSE)

57. Please tell us the main reasons for not visiting the Buddhist sites? [1] Not aware about them [2] Budgetary constraints [3] Time constraint [4] Not interested [5] Transport bottleneck [6] Connectivity [7] Security concern [8] Non-availability of package tours [9] If any other, please specify___________________ Other Tourist Destinations 58. Which other tourist destinations in India have you visited in the last 3 years? ___________________________________________________________________________________ ___________________________________________________________________________________ 59. Compared with the other places that you have visited, how would you rate your experience in Bihar?
ASK & RECORD (SINGLE RESPONSE)

[4] Much better

[3] Somewhat better

[2] Same

[1] Worse

North-Eastern Indian states 60. Which of these north-eastern Indian states are you aware of?
READ OUT OPTIONS & TICK (MULTIPLE RESPONSE)

[1] Arunanchal Pradesh [5] Mizoram

[2] Assam [6] Nagaland

[3] Manipur [7] Tiripura

[4] Meghalaya [8] Sikkim.

61. Which of these north-eastern Indian states have you visited?


READ OUT OPTIONS & TICK (MULTIPLE RESPONSE)

[1] Arunanchal Pradesh [5] Mizoram

[2] Assam [6] Nagaland

[3] Manipur [7] Tiripura

[4] Meghalaya [8] Sikkim.

< IF RESPONDENT HAS VISITED ANY NORTH-EASTER STATE IN Q. No. 61 THEN ASK Q. No. 62 & Q. No. 63 >

62. We want your opinion about the north-eastern Indian states, please tell us whether north-eastern Indian states READ OUT OPTIONS & TICK (MULTIPLE RESPONSE) [1] Have great historical significance [3] Have scenic beauty [5] Are major tourist attractions [7] Are famous in the world [9] Are easily accessible [2] Have rich cultural heritage [4] Are well maintained [6] Are famous in India [8] Are worth visiting

63. On an overall basis, how satisfied or dissatisfied are you with your visit there? SHOW CARD No. 1
(SINGLE RESPONSE)

[5] Very satisfied [2] Somewhat dissatisfied

[4] Quite satisfied [1] Very dissatisfied

[3] Not sure

<IF ANSWER IN Q. NO. 63 IS 1 OR 2, THEN ASK Q. NO. 64>(MULTIPLE RESPONSE)

64. Please tell us the main reasons for your dissatisfaction? [1] Security Concern [2] Restricted movement [3] Accessibility [4] Non-availability of guides at reasonable price [5] Swindlers [6] Local transport problem [7] Accommodation problem [8] Food problem [9] Congestion / crowded [10] Environment [11] Lack of toilet facilities [12] Discourteous behavior [13] Communication problem [14] Lack of ATM & Credit card facilities [15] If any other, please specify___________________
<IF THE RESPONDENT HAS NOT VISITED BUDDHIST SITES IN Q. NO. 61, THEN ASK Q. NO. 65> (MULTIPLE RESPONSE)

65. Please tell us the reasons for not visiting the north-eastern Indian states? [1] Not aware about them [2] Budgetary constraints [3] Time constraint [4] Not interested [5] Transport bottleneck [6] Connectivity [7] Security concern [8] Non-availability of package tours [9] If any other, please specify___________________ 66. Expenditure occurred for this trip prior to entering this center/ town. Only expenditure attributable to this trip should be recorded. The coverage will be from the starting point i.e. the point of origin (Delhi, Mumbai, Kolkata and Chennai) to this center i.e. the point of destination. In the case of foreign tourists, the starting point will be the point where the foreign tourist has set foot on the Indian soil. How much have you spent on..? In Rs. 1) Accommodation Services (Includes: Hotel, Private Guest House, Tourist Guest House, Dharamshala etc) _____

2) Food and Beverages Services _____ (Includes: Railway Station, Bus Stand, Train, Hostels, Private Guest House, Tourist Guest House, Government guest House, Dharamshala, Restaurants, Cafeteria, Snack Bars, Lunch Counters, Refreshment Counters, Canteens, Milk Bars, Bars & other drinking places, Mela, Fair, Picnic and Others) 3) Transport Equipment Rental (Hired Taxi/ Car/ Jeep / Tractor etc) 4) Travel Agencies and similar (Includes: Travel agents, Tour Operators, tourist Guides) 5) Other recreational and entertainment services (Includes: Cinema, Night Clubs, Theatres, Conferences and Conference, Others Amusement) _____ _____ _____

6) Clothing and Garments _____ (Includes: Cloths (dhoti, sari, shirt, pajama, ladies suits etc.), chadar, duptta, shawl, lungi, Towel etc., ready made garments, knitted garments, sweater, pullover, cardigan etc., bed sheet, bed cover, blanket, quilts etc., knitting wool , others)

7) Processed Foods _____ (Includes: Tea and coffee, cold beverages and fruit juice, other beverages, biscuits, salted refreshments, sweets, cakes, pastry, pickle, sauce, jam, jelly, etc., other processed foods) 8) Tobacco Products (Includes: Pan, Supari, Lime, katha, Bidi, cigarette, tobacco etc.) 9) Alcohol Products (Includes: Beer, toddy, liquor, other intoxicants etc.) _____ _____

10) Durable Goods _____ (Includes: Suitcase, trunk, handbag, other travel goods, spectacles, pen, lock, umbrella, radio, walkman, torch, batteries etc., camera, cassettes, films etc., photography, video cassettes, sports items, toys and other items) 11) Footwear (Includes: Leather footwear, rubber footwear, others) 12) Toiletries (Includes: Toilet soap, washing soap, washing powder, hair oil etc., tooth brush, tooth paste, tooth powder, body talc, face cream, shaving blades, shaving stick, razor, shaving cream, other toiletries) 13) Gem and Jewellery (Includes: Gem and Jewellery) 14) Medicines and Health related items (Includes: Medicines and Health related items) 15) Printing and publishing (Includes: Books, magazines, newspapers, library and other stationary) 16) Passenger transport services (Includes: Transport by railway, transport by bus service, transport by other motor vehicle, transport by hackney carriage, bullock carts, ekkas etc., transport by animals, transport by man rickshaw and cart puller, push carts, palki, doli etc., own transport two wheeler, auto rickshaw, car, jeep, bus, tractor and others, animals, rickshaw, ship/ boat, air etc.) Suggestions Ask all 67. How can the tourist services at the destinations, that you visited, can be improved? __________________________________________________________________________________ __________________________________________________________________________________ Investigators Name: Signature: Supervisors Name: Signature: _____ _____

_____ _____ _____ _____

Date:

Date:

Date: _________________ MP/ TOURISM Bihar Accommodation Survey/ 1/ 2005 Good morning/ afternoon. I am ____ from Market Pulse, a reputed a market survey company. We are doing a survey on behalf on Ministry of Tourism. I would be grateful if you could spend a few minutes on this questionnaire. 0. Name of accommodation: _____________________________________________________________ Address: ____________________________________________________________________________ Town: _________________________________ Telephone: ___________________________________ 1. Type of accommodation RECORD BY TICKING (SINGLE CODE) [1] Star Hotel [3] Guest House/ Inn / Rest Houses / Tourist Bunglows [5] Dharamshala / Monastery / Sarai/ Gurudwara / Temple [7] Youth/ YMCA Hostel [9] Day visitor [10] If any other, please specify ______________
<Q. No. 2 HAS TO BE ASKED ONLY FROM HOTELS>

[2] Non-star Hotel [4] Youth/ YMCA Hostel [6] Dormitory [8] Motel

2. Does your hotel belong to any group / chain of hotels? [1] Yes Please specify_________________________ 3. In which year it was established? Date: ______________ [2] No

4. Ownership RECORD BY TICKING (SINGLE CODE) [1] Central Government [4] Proprietorship/ Partnership [7] Charitable Trust/ Society [2] State Government [5] Public Limited [3] Private Limited [6] Public Sector Undertaking

5. Membership RECORD BY TICKING (MULTIPLE CODE) [1] Local hotel association [2] Regional hotel association [4] If any other, please specify ________________________ Rooms: 6. Please furnish the details of the following: S. No. 1 2 3 4 5 6 7 8 Type of Room Single AC Double AC Suits AC Single Non AC Double Non AC Suits Non AC Dormitory / Hall Total Number Number of beds [3] FHRAI [5] None

7. Facilities for customers: RECORD BY TICKING (MULTIPLE CODE) [1] Room TV [4] Credit Card payment facility [7] Telephone STD/ ISD [10] Swimming pool [13] Elevator/ lift [2] Cable TV [3] Locker [5] Laundry [6] Room service [8] Massage/ spa [9] Health Club [11] Hot Water [12] Car rental/ travel desk [14] Any other_________________________

8. Infrastructure of hotel: RECORD BY TICKING (MULTIPLE CODE) S. No. 1 2 3 4 5 6 7 8 9 10 11 Infrastructure Number Restaurant Bars Discotheque Banquet Hall Conference Hall Health Club Massage Centre Beauty Parlor Business Centre Shops within premises Any Other With AC Seating Capacity Without AC Number Seating Capacity

9.1 Number of room days occupied in the last month: ______ 9.2 Occupancy % ____ (To be computed as sum of number of days that each customer has stayed for) 10.1 Total number of customers 10.2 Total number of domestic customers 10.3 Total number of room days for domestic customers 10.4 Total number of foreign customers 10.5 Total number of room days for foreign customers 11. Number of visitors who stayed for: (Domestic Customer) [1] One-day _____ [2] 2 3 days _____ [3] 4 5 days _____ ____________ ____________ ____________ ____________ ____________

[4] 6 10 days _____ [7] More than 30 days ______

[5] 11 15 days _____

[6] 16 30 days _____

11.1 Number of visitors who stayed for: (Foreign Customer) [1] One-day _____ [2] 2 3 days _____ [3] 4 5 days _____

[4] 6 10 days _____ [7] More than 30 days ______

[5] 11 15 days _____

[6] 16 30 days _____

12. Visitors from: [1] Within India __________________________ [2] NRIs _____ ___________________

[3] North America (USA, Canada, Mexico, Cuba) ____________________________________________ [4] South America (Brazil, Argentina, Chile, Guyana, Peru) _____________________________________ [5] Europe (U.K, France, Spain, Italy, Germany) _____________________________________________ [6] Africa (Egypt, Libya, Algeria, South Africa, Nigeria) _______________________________________ [7] Asia (China, Korea, Japan, Philippines.) _________________________________________________ [8] Middle East / Arab Countries (Iran, UAE, Yemen, Oman) __________________________________ [9] South East Asian Countries (Thailand, Malaysia, Indonesia) _________________________________ [10] Australia / New Zealand _____________________________________________________________ [11] If any other countries, please specify ______ 13. Total number of employees: ______ (permanent & temporary)

Departments
Management Team Front Office F & B (Service) F & B (Kitchen) House Keeping Accounts EDP Security Sales & Marketing Purchase & Stores Human Resource Public Relation Engineering Telephone Health Club Laundry Other departments Total

Number of permanent employees

Number of casual or temporary employees

14. Number of people working in the age group of: 18 25yrs 26 30yrs 31 40yrs 41 50yrs >50yrs

15. What was your approximate turnover for the last month? _____________________ Investigators Name: Signature: Supervisors Name: Signature:

Date:

Date:

Date: _________________ MP/ TOURISM Bihar Restaurant Survey/ 1/ 2005 Good morning/ afternoon. I am ____ from Market Pulse, a reputed a market survey company. We are doing a survey on behalf on Ministry of Tourism. I would be grateful if you could spend a few minutes on this questionnaire. 1. Type of Organization: (OBSERVE & RECORD) [1] Restaurant [4] Dhaba [7] Food Kiosk [2] Fast Food Outlets [5] Bars [8] Refreshment Stand [3] Cafeteria [6] Mobile Van [9] If any other, please specify ___________

2. Name of the Contact Person: ___________________________________________________________ 3. Name of Outlet: _____________________________________________________________________ 4. Address: ___________________________________________________________________________ 5. City: ______________________________Telephone: _______________________________________ 6. Ownership: (ASK & RECORD) [1] Central Government [2] State government [4] Proprietorship/ Partnership [5] Public Limited 7. In which year it was established? 8. Membership: [1] Local restaurant association [2] Regional restaurant association [3] FHRAI [5] None [3] Private Limited [6] If any other, please specify______________

Year: ____________

[4] If any other, please specify ________________________ 9. Total number of Chairs: ____

10. Total number of employees: ______ (permanent & temporary) Departments Management Kitchen Service Accounts Purchase Store Security Maintenance Delivery Total Number of Permanent employees Number of casual or temporary employees

11. Number of people working in the age group of: 18 25yrs 26 30yrs 31 40yrs 41 50yrs >50yrs

12. Last month, what was your approximate sales turnover? Rs____________________________ 13. Last month, what was the percentage earnings from the tourists? _______%

Interviewed by: ___________________________ Scrutinized by: _________________________

Date: _________________ MP/ TOURISM Bihar Tour & Travel Operators Survey/ 1/ 2005 Good morning/ afternoon. I am ____ from Market Pulse, a reputed a market survey company. We are doing a survey on behalf on Ministry of Tourism. I would be grateful if you could spend a few minutes on this questionnaire. 1. Type of Organization: (OBSERVE & RECORD) [1] Travel Agency [4] Tourist Transport Operator [2] Tour Operator [5] Transporter [3] Adventure Tour Operator [6]If any other, please specify ___________

2. Name of the Contact Person: ______________________________ 3. Name of the Company: _________________________________________ 4. Address: _______________________________________________________ 5. City: _____________________ 6. Ownership: (ASK & RECORD) [1] Central Government [2] State Government [4] Proprietorship/ Partnership [5] Public Limited 7. In which year it was established? 8. Membership: [1] TAAI [8] None 9. Total number of employees: ______ Departments Administration Ticketing Foreign Exchange Accounts Tours Sales and Marketing Total (permanent & temporary) Number of casual or temporary employees [2] IATO [3] ATOA [4] ITTA [5] IATA [3] Private Limited [6] If any other, please specify_______________ Telephone No.: ___________________________

Year: _____________

[6] Local Association

[7] Regional Association [8] If any other, please specify ______________________

Number of Permanent employees

10. Number of people working in the age group of: 18 25yrs 26 30yrs 31 40yrs 41 50yrs >50yrs

11. Last month, what was your approximate sales turnover? Rs. _____________________________ Interviewed by: ____________________ Scrutinized by: _______________________

Date: _________________ MP/ TOURISM Bihar Souvenir & Handicraft Shops Survey/ 1/ 2005 Good morning/ afternoon. I am ____ from Market Pulse, a reputed a market survey company. We are doing a survey on behalf on Ministry of Tourism. I would be grateful if you could spend a few minutes on this questionnaire. 1. Type of Organization: (OBSERVE & RECORD) [1] Shop [2] Emporium [3] If any other, please specify ___________

2. Name of the Contact Person: ______________________________ 3. Name of Company: _________________________________________ 4. Address: _______________________________________________________ 5. City: _____________________ 6. Ownership: (ASK & RECORD) [1] Central Government [2] State Government [4] Proprietorship/ Partnership [5] Public Limited 7. In which year it was established? 8. Total number of employees: ______ Departments [3] Private Limited [6] In any other, please specify___________ Telephone: ___________________________

Year: _____________ (permanent & temporary) Number of casual or temporary employees

Number of Permanent employees

Total 9. Number of people working in the age group of: 18 25yrs 26 30yrs 31 40yrs 41 50yrs >50yrs

10. Last month, what was your approximate sales turnover? Rs._____________________________ 11. Last month, what was the percentage earnings from the tourists? __________________

Interviewed by: ____________________ Scrutinized by: _______________________

Date:

/2005

Location: _____________________

MP/ TOURISM Bihar Day Tourist Expenditure Survey/ 1/ 2005 Good morning/ afternoon. I am ____ from Market Pulse, a reputed a market survey company. We are doing a survey on behalf on Ministry of Tourism. I would be grateful if you could spend a few minutes on this questionnaire. Thank you. 1. Survey Point (RECORD BY TICKING ONE OPTION) [1] Railway Station
(USE TICK MARK)

[2] Bus Depot

[3] Airport

2. Please tell me, did you come to this city today? <ASK FROM DEPARTING TOURIST> [1] Yes [2] No

<IF THE ANSWER TO THE QUES. 1 IS YES THEN ASK QUES. 3ELSE SKIP> 3. Could you please tell me that how much have you spent on..? S No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Expenditure Heads Accommodations Food and Beverages Tea and Coffee Alcohol Products Tobacco Products Medicinal Products Study Material & Stationary Recreational and Entertainment Textile Products Durables Goods Footwear Toiletries Gem and Jewellery Travel Services Transport Equipment (Rental) Transport Total Amount (Rs)

SNO

HOTEL NAME

ADDRESS

CITY

PHONE

TYPE ACCOMMODATON UNIT (CODE) 6 6 10 7 7 7 7 6 6 6 6 6 6 6 6 6 10 10 10 10 6 10 10 6 6 6 6 10 12 7 7 7 7 7 11 6 6 7 7 11 11 7 6 7 6 7 7 6 3 6 11 7 7 10 11 7 7 7 7 7 6 6 6 6 7 7 7 11 7 6 6 6 11 8 11 11 6 6 6 6 6 6 6 7 6 6 6 6 6 6

OWNERSHIP

NO.OF ROOM

TOTAL EMPLOYMENT 3 3 2 2 2 2 3 5 17 22 15 30 20 9 7 6 12 23 5 3 3 3 21 3 3 5 3 3 2 2 1

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90

YATRI KENDRA MAIN ROAD ARERAJ RAMESHWAN REST HOUSE STATION ROAD, SULTANGANJ BHAGALPUR KARMAN LAL MAHIB STATION ROAD, SULTANGANJ BHAGALPUR JAISHWAL REST HOUSE UPER BAZAR ROAD, SULTANGANJ BHAGALPUR VISHNU PLACE NEW SIDHI GHAT, SULTANGANJ BHAGALPUR INDRAPURI REST HOUSE CHITRA CINEMA ROAD, SULTANGANBHAGALPUR SHANKAR REST HOUSE STATION ROAD, SULTANGANJ BHAGALPUR HOTEL MAHAVIR STATION ROAD BHAGALPUR AIITHI PALACE TILKAMNJHI BHAGALPUR HOTEL PANCHWATI M.C.ROAD BHAGALPUR HOTEL SADBHAWNA ANAND CHIKETSHALYA ROAD BHAGALPUR RAJHANS INTERNATIONAL HOTEL KACHAHARI CHOWK M.G.ROAD BHAGALPUR NIHAR HOTEL SHIVA MARKET BHAGALPUR VINEET HOTEL GURUDWARA ROAD BHAGALPUR NIRMALA HOTEL LOHAPATI SUJAGANJ CHOWK BHAGALPUR SANAN HOTEL STATION CHOWK BHAGALPUR SRI CHAMPAPUR DIGAMBAR JAIN S JAIN MANDIR ROAD NATHNAGAR BHAGALPUR SRI JAN SHWETAMEER BHAGWAN MAHAVR PATH BHAGALPUR BHAGALPUR SRI BHUDHASMAL DHAMDHYA NAY M.P.O ROAD SRI JAIN DIGAMBER MADIR MPO ROAD BHAGALPUR HOTEL SABA GURUDWARA ROAD BHAGALPUR TARMAL DILSHUK RAI TRUST LEHARI TOLA BHAGALPUR SRI CHAMPAPUR DIGABARJAIN NATH NAGAR BHAGALPUR SITAL REST HOUSE MPO ROAD BHAGALPUR HOTEL ALKA MPO ROAD BHAGALPUR MAHARAJA MPO ROAD BHAGALPUR MANOJ HOTEL MPO ROAD BHAGALPUR JAIN SWETOMBER SOCIETY CHAMPA PURI BHAGALPUR GURU SINGH SAVA BHAGALPUR BHAGALPUR MAA TARA REST HOUSE TARAPUR ROAD, SULTANJGANJ BHAGALPUR SARAWANI REST HOUSE TARAPUR ROAD, SULTANGANJ BHAGALPUR ARVIN'S ASHRAY SULTANGANJ BHAGALPUR DURGA TENT HOUSE SULTANGANJ BHAGALPUR TAJ GUEST HOUSE PUCHHAH ROAD BODHGAYA CHAKMA TRUST MAIN TEMPLE ROAD BODHGAYA HOTEL URUVELA INT NR,JAPAN TEMPLE BODHGAYA HOTEL BUDDHA INT BODHGAYA BODHGAYA RAN'S GUEST HOUSE SIDDHARTHA NAGAR BODHGAYA ARYAN GUEST HOUSE SIDDHARTHA NAGAR BODHGAYA TAMMY BUDDHEST CENTER NR.TEMPLE ROAD BODHGAYA NIGAMA MULAM CHIGO TRUST MAIN ROAD BODHGAYA SHEETAL GUEST HOUSE PACHHATI BODHGAYA HOTEL SHIVA NEAR MAINTEMPLE BODHGAYA SHANTI SHEKYA PACHATI BODHGAYA SUJATA VIHAR BODH GAYA BODHGAYA RAINBOW GUEST HOUSE PACHATI BODHGAYA DEEP GUEST HOUSE PACHATI BODHGAYA CONTICA HOTEL PACHHATI BODHGAYA HOTEL ROYAL RESIDENCY DUMUHAN ROAD BODHGAYA HOTEL PRINCE BIRLA NEAR MAHABODHI SOCIETY BODHGAYA GREAT HOLY LAND MONASTERY MONASTERY ROAD, MASTIPUR BODHGAYA BABA ASHRAM SIDDARTHA NAGAR BODHGAYA KIRTI GUEST HOUSE BODHGAYA BIRLA DHARMASHALA MAIN TEMPLE ROAD BODHGAYA ASIAN BUDDIST CULTURAL CENTRE80 FEET STATUE ROAD BODHGAYA SHANTI BUDHA GUEST HOUSE UPENDER SINGH MANDIR MARG BODHGAYA OM GUEST HOUSE MAIN TEMPLE ROAD BODHGAYA ANKUL GUEST HOUSE NEW TEMPLE MARG. BODHGAYA LAXMI GUEST HOUSE SIDDARTHA NAGAR BODHGAYA WELCOM GUEST HOUSE MAIN TEMPLE ROAD BODHGAYA HOTEL SHASHI INTERNATIONAL BODHGAYA HOTEL JEEVAK INTERNATIONAL BIRLA ROAD BODHGAYA HOTEL TATHAGAI INTERNATIONAL NEAR MAHABODDHI TEMPLE BODHGAYA LOTUS NIKKO HOTEL NEAR MUSEUM BODHGAYA SANGHAMITRA GUEST HOUSE NEAR MEDICIAN CENTRE BODHGAYA BODH GAYA GUEST HOUSE BODHGAYA PUJA GUEST HOUSE NEAR JAPANEESE TEMPLE BODHGAYA EUROP ASIAN CENTRE SIDDARTHA NAGAR BODHGAYA RAHUL BUDHA GUEST HOUSE MANDIR MARG BODHGAYA HOTEL MAHAMAYA MAIN TEMPLE BODHGAYA HOTEL EMBASSY MAIN TEMPLE ROAD BODHGAYA HOTEL TUSHITA MAIN TEMPLE ROAD BODHGAYA BUTT SINGH PUBLIC MASTIPUR BODHGAYA SIKKIM TEMPLE GUEST HOUSE 80 FEET ROAD BODHGAYA PENORIN POCHE TRUST 80 FEET ROAD BODHGAYA INTERNATIONAL MEDITATION CENTRE BODHGAYA HOTEL LUMBINI INTERNATIONAL GREATER BUDDHA STATUE ROAD BODHGAYA HOTEL TAJ DARBAR BODHGAYA BODHGAYA HOTEL TAKYO PVT LTD BODHGAYA BODHGAYA NIRANJANA HOTEL BODHGAYA BODHGAYA SIDDARTHA VIHAR BODH GAYA BODHGAYA BUDESHA VIHAR BODH GAYA BODHGAYA HOTEL SUJATA 80 FEET BODHA TEMPLE BODHGAYA PAKKA GREEN PACHHATI BODHGAYA AMAR HOTEL BODH GAYA BODHGAYA AMRAPALI GUEST HOUSE OPP PARK GATE MAIN TEMPLE ROABODHGAYA DARBHANGA HOTEL P & P INTER NATIONAL HOSPITAL ROAD, BENTA CHOWK, LA HOTEL SRI DURGA BAKAR GANJ LAHERIA SARAI DARBHANGA HOTEL BASERA TOWER CHOWK, DARBHANGA HOTEL GAUTAM MIRJAPUR CHOWK DARBHANGA

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220516 2200288 2200235 2200506 2200644 9835410650 2200802 22006690 2200425 220455 9431280810 2200463 2200483 2200124 2200380 2200671 2200744 2200794 2200478 2200519 2201125 2201915 2200110 2200377 2200459 400039 2200106 2200700 2200100 2200101 9431280824 201016 2200536 2200221 2200799 2200760 2200083 2201130 2200021 2200707 2200361 2201178 22001141 2200475 2200455 2200455 2200481 2200342 2201936 255071 240602 222371 222852

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4 10 80 11 8 10 4 10 15 29 16 25 23 22 25 26 80 10 30 20 21 18 29 356 25 24 27 40 3 4 5 12 12 6 34 31 8 6 6 165 12 3 34 23 22 18 12 64 24 4 11 26 20 3 22 10 10 18 11 20 30 33 37 21 15 65 8 9 59 50 8 7 18 6 16 16 20 30 18 13 10 45 5 18 9 11 20 23 27

1 4 34 22 4 4 5 7 2 6 4 8 2 4 2 100 14 6 2 6 2 3 5 2 3 2 3 12 15 17 28 3 1 6 3 3 33 12 4 3 6 4 4 19 23 19 10 8 8 46 2 3 9 14 17 8

91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183

SRI GURUNANAK SINGH MIRJAPUR CHOWK DARBHANGA VAIBHAV LAXMI REST HOUSE STATION ROAD,MIRJAPUR DARBHANGA HOTEL SHIVAM TOWER CHOWK DARBHANGA CHANAKYA REST HOUSE TOWER CHOWK DARBHANGA HOTEL ASHOKA TOWER CHOWK DARBHANGA NATH BABA DHARAMSALA RAM CHOWK DARBHANGA YAMUNA REST HOUSE HOSPITAL ROAD, LAHERIA SARAI DARBHANGA NALANDA REST HOUSE HOSPTIAL ROAD , LAHERIA SARAI DARBHANGA SINDHI GURUDWARA BHANDAR CHOWK, DARBHANGA THAN MAL CHUNNI LAL GUDRI BARI BAZAR SABZI MANDI DARBHANGA HOTEL MAMTA MIRJAPUR CHOWK DARBHANGA HOTEL PRINCE VIP ROAD, BALBHADRAPUR LAHERI DARBHANGA KUMAR REST HOUSE HOSPITAL ROAD LAHERIASARAI DARBHANGA JAI REST HOUSE HOSPITAL ROAD LAHERIASARAI DARBHANGA HOTEL ANAMIKA BENTA CHOWK LAHERIA SARAI DARBHANGA SURYA REST HOUSE BENTA CHOWK LAHERIA SARAI DARBHANGA SHEELA REST HOUSE BENTA CHOWK LAHERIA SARAI DARBHANGA MAN SAROVER HOTEL TOWER CHOWK LAHERIA SARAI DARBHANGA HOTEL HAPPY HOME TOWER CHOWK LAHERIA SARAI DARBHANGA DREAM LAND REST HOUSE BAKER GANJ LAHERIASHRAI DARBHANGA SHAKTI REST HOUSE HOSPITAL ROAD LAHETIASARAI DARBHANGA HOTEL SALUJA STATION ROAD GAYA AGRASEN DHARMSALA KIRANI GHAT GAYA CHANDAN GUEST HOUSE TEKARI ROAD GAYA HOTEL ANAMIKA LAHEVIA TOTA GAYA HOTEL NEW VEEZ GANDHI CHOWK GAYA STATION ROAD GAYA NEW ANAND HOTEL AND RESTURAN HOTEL MUSKAN STATION ROAD GAYA HOTEL BUDHHA VIHAR STATION ROAD GAYA SURYA HOTEL DAK BUNGALOW ROAD GAYA YATRI NIWASH CHURCH ROAD GAYA KIRPAL GUEST HOUSE K.P. ROAD GAYA GULRAJ RAMVILASH K.P. ROAD GAYA GAYA REST HOUSE G.B.ROAD GAYA SAMRAT HOTEL S.P ROAD GAYA TOURIST HOTEL ASHOKA ANURAG PURS COLONY GAYA NEELKAMAL HOTEL LAL KOTHI COMPOUND, CIVIL LINES GAYA LUCKNOW BHAWAN SHAMSAN ROAD, VISHNUPAD GAYA ASSAM BHAWAN SAMSHAN ROAD VISHNUPAD GAYA RAJASHTAN BHAWAN VISHNU PAD GAYA SRI RAMSWER LAL VISHNU PAD GAYA GANGA VISHNU BHAWAN VISHNU PAD GAYA BANGALI ASHRAM SHAMSHA ROAD,VISHNU PAD GAYA SRI SRI BHOLA GIRI ASHRAM VISHNU PAD GAYA VISHNU BHAWAN VISHNU PAD GAYA AHILYA BYE GUEST HOUSE VISHNU PAD GAYA AJIT REST HOUSE STATION ROAD GAYA SIDDHARTHA HOTEL STATION ROAD GAYA SHAKUN STATION ROAD GAYA ROXY HOTEL STATION ROAD GAYA VASUNDHARA HOTEL ANITHA MARKET, 83 TEKARI ROAD GAYA PANKAJ HOTEL TEKARAJ ROAD GAYA RAJASTHAN HOTEL TEKRAJ ROAD GAYA PUNJAB REST HOUSE STATION ROAD GAYA SHANTI REST HOUSE STATION ROAD GAYA VISHNU REST HOUSE STATION ROAD GAYA GAUTAM HOTEL STATION ROAD GAYA SIDHARTHA HOTEL STATION ROAD GAYA CLASSIC HOTEL STATION ROAD GAYA HOTEL BUDDA VIHAR LAKSHAN SAHAY LANE GAYA JAIN BHAWAN DHARMASHALA M,AHADEV GHAT GAYA VEEZ HOTEL K.P ROAD, GANDHI CHOWK GAYA ARYA NIWAS TEKARI ROAD GAYA AJAT STRU STATION ROAD GAYA PAL REST HOUSE STATION ROAD GAYA SAROGI HOTEL CHURCH ROAD GAYA RADHIKA HOTEL K.P ROAD GAYA SAMMAN HOTEL LAKSHMI SAHAY LANE GAYA STATION VIEW HOTEL STATION ROAD GAYA HOTEL ATHITHI GURUDWARA ROAD GAYA REGAL HOTEL STATION ROAD GAYA AKASH HOTEL LAXMAN SAHAY LANE GAYA MAGATH HOTEL K.P ROAD GAYA SHEESH MAHAL HOTEL TOWER CHOWK GAYA HOTEL VISHNU INTERNATIONAL SWARAJPURI ROAD GAYA ASHOK ATITHI NIWAS VISHNUPAD GAYA PRACHIN SINDHI DHARAMSHALA VISHNUPAD GAYA HOTEL S GOUSV S.D.ROAD GAYA EUROP-ASIAN CENTER GAYA GAYA DAK BANGLOW MAIN ROAD KESARIA HOTEL ANAND MADHEPUR MAIN ROAD MADHEPURA HOTEL HEERA SINGHESWAR MADHEPURA SINGHESWAR VIHAR SINGHESWAR MADHEPURA HOTEL MADHEPURA MAIN ROAD MADHEPURA MANDIR DHARAMSHALA SINGHESWAR MADHEPURA ROYAL INDIA MAIN ROAD MADHEPURA PRINCE HOTEL MAIN ROAD MADHEPURA VISHNU PALACE MAIN ROAD MADHEPURA ANAND REST HOUSE BATA CHOWK MADHUBANI MADHUBANI HOTEL ELCHI PARISAD BAZAR MADHUBANI MADHUBANI PLAZA REST HOUSE BATA CHOWK MADHUBANI MADHUBANI HOTEL ZIMI REST HOUSE PRIVATE BUS STAND MADHUBANI MADHUBANI REST HOUSE MAHANTHI LAL CHOWK MADHUBANI

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2224004 2420593

2420776 2421607 0631-2435617 2424742 2436030 2429745 2496796 2421117 2434268 2420800 2420800 2420198 2421326 2229208 2432387 2222484 2429745 2229184 243598 2431863

2433555 9431279894 2221579 222904 2423874 2435307 2220512 2220874 2222205 2420593 2434557 2431146 2421652 2432575

283108 284233 223162 283069 222488 222488 224985 223171 222818 224067 222266

12 7 6 7 6 10 7 7 12 10 6 6 7 7 6 7 7 6 6 7 7 6 10 7 6 6 6 6 6 6 7 7 10 7 6 6 6 10 10 10 10 10 10 10 8 8 7 6 6 6 6 6 6 7 7 7 6 6 6 6 8 6 6 6 7 6 6 6 6 6 6 6 6 6 6 8 10 6 7 8 6 6 8 6 10 6 6 6 7 6 7 6 7

8 4 4 4 4 8 4 4 8 8 4 4 4 4 4 4 4 4 4 4 4 4 8 4 4 4 4 4 4 4 4 4 8 4 5 4 4 8 8 5 8 8 8 8 8 5 4 4 4 4 4 4 4 4 4 4 4 4 4 4 8 4 4 4 4 4 4 4 4 4 4 5 4 4 4 8 8 4 3 4 4 4 2 4 8 4 4 4 4 4 4 4 4

2 24 13 10 12 7 18 20 6 18 16 14 6 5 17 49 3 6 10 10 7 18 11 133 13 13 12 5 4 14 1 210 34 1 9 34 8 6 12 14 15 4 42 6 4 6 11 7 14 12 14 12 14 14 13 22 17 54 13 20 31 18 24 45 23 44 11 8 7 8 10 21 18 28 15 24 8 20 8 5 12 7 9 19 30 10 8 10 1 13 1 10 2

2 6 3 3 4 2 3 3 3 3 3 5 2 2 4 10 2 2 2 3 2 7 2 3 3 7 7 2 3 5 2 3 3 3 3 3 5 2 2 5 5 2 3 2 50 50 5 2 4 6 3 4 3 7 5 5 14 21 1 12 4 7 4 50 7 3 3 3 10 2 3 9 2 10 8 50 3 5 4 1 2 5 4 7 4 2 3 6 3 3 2 4 2

184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276

GRAND HOTEL BABU SAHEB CHOWK , BARA BAZARMADHUBANI RANA RUEST HOUSE SANKER CHOWK MADHUBANI HOTEL KAIMUR VIHAR MUDHBANI MADHUBANI RAMAN REST HOUSE BARA BAZAR MUNGER HOTEL SITARIA NEARTOWN HALL, BARA BAZAR MUNGER JAIN DEGAMBER BHAWAN AZAD CHOWK MUNGER HOTEL SHIVALIKA BEKAPUR MUNGER DURGA REST HOUSE BARA BAZAR MUNGER HOTEL MAURYA MUNGER BEKAPUR MUNGER THE CENTER POINT BEKAPUR MUNGER HOTEL SUBHAM BATHA ROAD MUNGER HOTEL SURESH RAJEEV GANDHI COHOWK MUNGER HOTEL RAJPALACE RAJEEV GANDHI CHOWK MUNGER HOTEL RAJHANS TOWN HALL ROAD MUNGER BHARAT REST HOUSE MUNGER MUNGER MOTEL GAJRAJ LASKARIPUR PAHARPUR MUZAFFARPUR HOTEL MIDWAY BHAGWAN PUR MUZAFFARPUR BASERA REST HOUSE BABA BAZAR SARAIYAGANJ TOWERMUZAFFARPUR AMARPALI REST HOUSE IMLI CHATTI MUZAFFARPUR HOTEL KAUTALIYA IMLI CHATTI MUZAFFARPUR HOTEL NEW AMBER IMLI CHATTI MUZAFFARPUR HOTEL AMBER IMLI CHATTI MUZAFFARPUR HOTEL AMBER IMLI CHATTI MUZAFFARPUR TRIPATI REST HOUSE IMLI CHATTI MUZAFFARPUR HOTEL LICCHAVI VIHAR GOVT BUS STAND IMLI CHATTI MUZAFFARPUR HOTEL PRINCE SAHU ROAD KALYANI CHOWK MUZAFFARPUR HOTEL PANCHVATI SARAIYA GANJ MUZAFFARPUR HOTEL PANCHVATI SARAIYA GANJ MUZAFFARPUR HOTEL RANJIT MOTI JHEEL MUZAFFARPUR HOTEL SIDDHARTHA STATION ROAD MUZAFFARPUR HOTEL CHANDRALOK CHANDERLOK CHOWK MUZAFFARPUR ARAWALI GUEST HOUSE MOTI JHEEL MUZAFFARPUR HOTEL PUNEET VIHAR KALAM BAGH CHOWK MUZAFFARPUR VATIKA RESIDENCY MOTI JHEEL MUZAFFARPUR SUKH SAGAR GUEST HOUSE SARAIYA GANJ MUZAFFARPUR HOTEL MISHRA MOTI JHEEL MUZAFFARPUR HOTEL MAURYA DHARAMSHALA CHOWK MUZAFFARPUR PUJA REST HOUSE & HOTEL MOTI JHEEL MUZAFFARPUR HOTEL ALOK RESIDENCY ZERO MILE MUZAFFARPUR MUZAFFARPUR HOTEL SATKAR JAWAHARLAL ROAD MUZAFFARPURMUZAFFARPUR HOTEL VAISHALI MOTIJHEEL MUZAFFARPUR MUZAFFARPUR HOTEL GLAMER CHOTI KALYANI,SHEKHAR ROAD MUZAFFARPUR BHAWANI GUEST HOUSE SARAIYA GANJ TOWER CHOWK MUZAFFARPUR HOTEL INDIA CHANDERLOK CHOWK MUZAFFARPUR GANESH RESIDENTIAL HOTEL UMA MARKET CHANDERLOK CHOW MUZAFFARPUR PRABHA REST HOUSE BAIRIYA BUS STAND MUZAFFARPUR BHAGWAN VISHRAM GRIH SARAIYA GANJ MUZAFFARPUR HOTEL ELITE SARAIYA GANJ MUZAFFARPUR MUZAFFARPUR NATHANI GUEST HOUSE SUTTA PATTI, MUZAFFARPUR HOTEL SAWPANLOK KALYANI CHOWK MUZAFFARPUR SEWA SANSAR KALYANI CHOWK MUZAFFARPUR SHARAN GUEST HOUSE L K ROAD, ISLAMPUR MUZAFFARPUR KAUSHLYA GUEST HOUSE LMLICHATTI BUS STAND MUZAFFARPUR HOTEL RAMA RESIDENTIAL LMLICHATTI BUS STAND MUZAFFARPUR WAT-THAL NALANDA MAIN ROAD NALANDA NALANDA CHINESE BUDDHIST TEMPLE MAIN ROAD NALANDA NALANDA NALANDA REST HOUSE P.W.D BIHAR GOVT NALANDA NALANDA MAHAVIR JANAM BHOOMI DIGAMBE KUNDALPUR PRACHIN DIGEMBER JAIN MANDIR KUNDALPUR NALANDA SRI JAIN SWETAMBER KUNDALPUR NALANDA AGGARWAL HOTEL KRISHNA CHOWK, FRASER ROAD PATNA AJANTA HOTEL GOVIND MITRA PATNA AJIT HOTEL STATION ROAD PATNA AKASH HOTEL FRASER ROAD HOTELLANE PATNA AMBER GUEST HOUSE ASHOK RAJPATH PATNA HOTEL SERSHAH VIHAR G.T. ROAD, SASARAM PATNA PATNA HOTEL VIVEK DHARMASHALA GATE, G.T ROAD, SA HOTEL GANGA 2nd FLOOR, GABDHI PATH, SASARA PATNA KANI RAM DHARMASHALA NEAR STATION ROAD, G.T.ROAD, SAPATNA ADITYA HOTEL G.T. ROAD, SASARAM PATNA KUSHBHAGA SABHA BHAWAN G.T. ROAD, SASARAM PATNA LARA RESTAURANT AND LODGE CHOWKHANDI ROAD, SASARAM PATNA UPKAR DELUXE G.T.ROAD COMPANY SARAI, SASAR PATNA RAJ GUEST HOUSE DHARMASHALA ROAD, SASARAM PATNA TOURIST LODGE G.T.ROAD, SASARAM PATNA PATNA SANGAM DHARMASHALA ROAD G.D ROAD, SA SURYA HOTEL G.T.ROAD, SASARAM PATNA ALLAHABAD BANK, G.T ROAD, SASA PATNA HOTEL VIJAY INTERNATIONAL HOTEL LICHHAVI DAK BUNGLOW ROAD, HAJIPUR PATNA HOTEL VAISHALI CINEMA ROAD, HAJIPUR PATNA SHYAM RESIDENTIAL STATION CHOWK, HAJIPUR PATNA HOTEL SHIVAM HOSPITAL ROAD, HAJIPUR PATNA HOTEL URVASHI CINEMA ROAD, HAJIPUR PATNA HOTEL PANKAJ ANWARPUR CHOWK,HAJIPUR PATNA HOTEL MAYUR GANDHI ASHRAM, HAJIPUR PATNA ANAND BHAWAN AWAS HOTEL LANE, FRASE ROAD PATNA ANUPAM HOTEL STATION ROAD PATNA APSARA HOTEL KADAMKUAN, RAJENDRAPATH PATNA ARYA HOTEL GOVIND MITRA ROAD PATNA ASHIRVAD HOTEL GOVIND MITRA ROAD PATNA ASTUTI GUEST HOUSE STATION ROAD PATNA ATHITHI VIHAR GOVIND MITRA ROAD,MURADPUR PATNA BIHAR GUEST HOUSE STATION ROAD PATNA

22042 224069

220024 220024 224891 224046 222165 220600 228106 228642 228731

2261269/2262954 2255694 2228981 2219259 2223957 2211147 2220772 2220772 2214309 2228512 224181 2249821-24 2249821-24 2245751 2221677 2243911 3101593 2269789 2280202 3100148 269262 2230009 2245340 2245324 2267396 2242965 2248589 2239002 2245353 266760 2297230 3109398 23105640 22122147 2210900 2818109 9431487539 281846 281893 281624 2222799 2302957 2224922 2235959 2302867 221267 223991 2222231 223733 224965

222902 223025 221277 2210109 260480 260369 270579 275369 260558 272517 272273 2225463 2230962 2673681 2301746 2301746 2302891 2233032

6 7 6 6 6 10 6 6 6 6 6 6 6 6 7 14 6 7 7 6 6 6 6 7 8 6 6 6 6 6 6 5 6 6 5 6 6 6 6 6 6 6 7 6 6 7 7 6 7 6 7 7 7 6 11 11 8 10 10 10 6 6 6 6 6 8 6 6 10 6 10 7 6 7 7 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 7 6 7

4 4 2 4 4 4 4 4 4 4 4 4 4 4 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 8 8 2 8 8 8 4 4 4 4 4 2 4 4 8 4 8 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4

16 9 18 10 29 11 5 6 8 15 12 5 30 25 4 16 4 1 9 9 19 19 4 10 19 39 627 35 14 27 1 8 8 1 32 9 27 14 46 17 16 1 27 21 12 1 33 40 12 1 1 1 32 10 12 4 33 19 8 24 10 45 30 14 11 12 16 13 10 9 72 48 14 7 16 12 14 15 20 16 43 12 7 24 20 32 16 300 2 15 1

3 3 15 3 7 2 3 3 3 11 6 3 10 1 4 10 2 1 3 2 2 4 4 6 3 8 8 6 3 5 3 1 4 3 3 1 6 2 7 3 2 2 3 2 1 1 12 7 10 3 2 10 21 4 3 15 5 7 10 2 3 12 10 6 2 2 4 2 2 2 3 3 1 1 2 4 4 5 12 8 7 2 5 5 4 17 7 5 3 5 4

277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 369

BLUE DIAMOND HOTEL BLUE STAR HOTEL CHAWLA GUEST HOUSE CHITRAKUT HOTEL CIRCUIT HOUSE CRYSTAL HOTEL DIAMOND HOTEL DIVYA LODGE GAUTOM GOLDEN LODGING AMIT LODGE GURU GOVIND SINGH TOURIST RESORT HIND GUEST HOUSE MUSKAN LODGE HOTEL ADHARSH HOTEL ASIA HOTEL ASIAN HOTEL CENTRAL HOTEL CHANAKYA HOTEL CHANDRA HOTEL DAISY HOTEL DAYAL HOTEL DE ARYA HOTEL FORT HOTEL GUVRAJ HOTEL INDIA HOTEL JANTA HOTEL KAMDHEVU HOTEL KAUTALIYA HOTEL KUBER HOTEL KUNAL HOTEL MAGADH HOTEL MAHARAJA HOTEL MARINA HOTEL MAURYA HOTEL MAYAGIR HOTEL MAYUR HOTEL MEENAKSHI HOTEL MINAR HOTEL NAND HOTEL NEW AMIT HOTEL NEW SAPNA HOTEL NEW WELCOME HOTEL NIRMAL HOTEL NOVELTY HOTEL OM NIWAS HOTEL PALIKA HOTEL PARAS EXECUTIVE HOTEL PARKER HOTEL PATLIPUTRA HOTEL PATLIPUTRA GAUTAM HOTEL RAJ LAXMI HOTEL RAJKUMAR HOTEL RITZ HOTEL ROYAL HOTEL SAGAR HOTEL SAI HOTEL SARVODAYA HOTEL SHIV SHAKTI HOTEL SHIVA HOTEL SHIVAM HOTEL SHYAM VISHRAM LODGE HOTEL SHYAMA HOTEL SIDHARTH HOTEL SIMPLE HOTEL SRI RAM HOTEL SUBH SARTHAK HOTEL SUDAMA HOTEL SURAJ HOTEL TAKSHILA HOTEL TALSONS HOTEL TIRUPATI HOTEL TIRUPATI HOTEL TULSI HOTEL UPVAN HOTEL VASUNDANA HOTEL VED HOTEL VIJAY SHREE HOTEL VISHAL HOTEL VISHRAM HOTEL WELCOME PALACE HUNNY LODGE INDIA GUEST HOUSE INDRASHAN HOTEL ISLSAMIYA HOTEL JISON LODGE KONARK KRISHANA HOTEL LAKSHMI NIWAS LALITA HOTEL LAVKUSH NIWAS LILY GUEST HOUSE

SABZI BAGH PATNA STATION ROAD PATNA FRASER ROAD PATNA OPP.BIRLA MANDIR SALI BAGH PATNA BEER CHAND PATEL PATH PATNA SAGAR PRASAD, S.PVERME ROAD PATNA FRASER ROAD PATNA STATION ROAD PATNA EAST BURING CANNAL ROAD PATNA SABZI BAGH PATNA PITAMBAR NAGAR, BIHTA PATNA GAI GHAT PATNA MANER MAJAR, MANER PATNA GORIYA TOLI STATION ROAD PATNA PITAMBER NAGAR, BIHTA PATNA STATION ROAD PATNA FR ASER ROAD,NEAR CENTRALBAN PATNA EXHIBITON ROAD PATNA STATION ROAD PATNA BEER CHAND PATEL PATH PATNA EXHIBITION ROAD PATNA SABRI BAG PATNA GOVIND MITRA ROAD PATNA STATION ROAD PATNA STATION ROAD PATNA EXHIBITION ROAD PATNA EAST GANDHI MAIDON PATNA GOVIND MITRA ROAD PATNA KADAMKUAN PATNA BEER CHAND PATEL PATH PATNA EXHIBITION ROAD PATNA JAMAL ROAD PATNA STATION ROAD RAJENDRA PATH PATNA STATION ROAD PATNA FRASER ROAD GURUDWARA GALI PATNA SOUTH GANDHI MAIDAN PATNA SATION ROAD PATNA FRASER ROAD PATNA STATION ROAD PATNA EXHIBITION ROAD PATNA RAJENDRA PATH PATNA STATION ROAD PATNA JAMAL ROAD PATNA GORIYA TOLI STATION ROAD PATNA ASHOK RAJPATH PATNA FRASER ROAD PATNA SHARDA MARKET NALA ROAD PATNA STATION ROAD PATNA PATNA DWARAKA SAH LANE EXHIBITION RO FRASER ROAD PATNA BEER CHAND PATEL PATH PATNA BORING CANAL ROAD PATNA JAMAL ROAD PATNA EXIBITION ROAD PATNA ASHOK RAJ PATH PATNA SUBZIBAG PATNA STATION ROAD PATNA GOVIND MITRA ROAD PATNA STATION ROAD PATNA STATION ROAD NEAR PARSAL OFFI PATNA FRASER ROAD PATNA STATION ROAD PATNA ASHOK RAJPATH PATNA KRISHNA MARKET NEAR DR.HAI CO PATNA STATION ROAD PATNA STATION ROAD PATNA HOTEL LANE FRASER ROAD PATNA HOTEL LANE FRASER ROAD PATNA TULSI MARKET BARI ROAD PATNA STATION ROAD PATNA GORIYA TOLI STATION ROAD PATNA EXHIBITION ROAD PATNA DAK BANGLOW ROAD PATNA MOTI JHEEL PATNA OPP. BANKIPUR POST OFFICE PATNA STATION ROAD PATNA STATION ROAD PATNA GURIYA TOLI STATION ROAD PATNA EXHIBITION ROAD PATNA FRASER ROAD PATNA ASHOK RAJPATH NEAR GANDHI MA PATNA BINDYAWASHNI COMMERCIAL COM PATNA SUBJI BHAGE PATNA EXHIBITION ROAD PATNA HOTEL LANE PATNA SABZI BAGH PATNA SUBJI BHAGE PATNA ASHOK RAJPATH PATNA SBAZI BAGH PATNA R.K.AVENUE NALA ROAD PATNA EAST BURING CANNAL ROAD PATNA R.K.AVENUE NALA ROAD PATNA STATION ROAD PATNA

2685269

2672519 2222305 2232933 2221084 2235236 2226035 2682047 252609 9835273242 220379 9835420933 2222598 2234859 2221884 2232803 2220590 232010 2686350 2301746 2238878 231256 23219295 2300728 2301912 2686521 2225411 2221163 2228857 2321278 2239410 2203040 2236931 2224142 2212957 2227352 2322026 2223936 2231880 2685213 2204218 22229012 2321173 2226270 2231113 2238728 2321011 2669467 662673 2221491 2309184 2322411 2220542 2227210 2212003 2321539 2220162 2211382 2225333 2224013 2682866 2221938 2236931 2320746 2220342 2669405 2221655 2208129 2227863 2662841 2237865 2309076 5525000 2302862 223381 2201849 2300609 2673136 3098497 2660529 2227657 2685899 2231490

6 6 7 6 8 6 6 7 6 6 7 12 8 7 7 6 6 6 6 2 6 6 6 6 6 6 6 6 6 8 6 6 6 6 6 1 6 6 6 6 6 6 6 6 6 6 6 6 6 6 3 6 6 6 6 6 6 6 6 6 6 6 7 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 7 7 6 6 7 6 6 6 6 6 7

4 4 4 4 4 4 4 4 4 4 4 8 4 4 4 4 4 4 4 2 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 2 4 4 4 4 4 4 4 4 4 4 4 4 4 4 1 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4

20 15 4 20 42 7 37 8 24 11 3 10 2 1 8 34 45 14 12 90 19 21 7 30 44 37 24 26 20 31 52 28 46 9 28 75 16 25 18 18 20 6 11 44 21 26 9 44 15 28 48 22 28 22 19 30 15 7 20 5 16 12 4 25 28 24 17 36 16 30 216 34 8 28 41 25 16 24 27 24 6 17 13 1 32 7 10 28 11 20 37 17 1

5 3 2 8 11 3 9 2 6 5 2 5 5 2 3 16 15 16 5 250 5 6 2 6 20 6 10 2 6 32 9 8 38 2 13 190 6 25 6 15 25 2 2 11 5 10 2 18 6 2 60 14 6 7 11 4 4 3 29 3 7 2 2 6 10 11 4 8 4 8 7 9 4 1 12 8 2 15 9 7 2 22 3 4 10 5 2 8 3 5 17 3 6

370 371 372 373 374 375 376 377 378 379 380 381 382 383 384 385 386 387 388 389 390 391 392 393 394 395 396 397 398 399 400 401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 416 417 418 419 420 421 422 423 424 425 426 427 428 429 430 431 432 433 434 435 436 437 438 439 440 441 442 443 444 445 446 447 448 449 450 451 452 453 454 455 456 457 458 459 460 461 462

LINKWAY HOTEL CAPITOH TOWER FRASER ROAD PATNA MAGADH HOTEL FRASER ROAD PATNA MAHARAJAINN STATION ROAD, RAJENDRA PATNA MARWARI AWAS GRIHA FRASER ROAD PATNA MODERN LODGE ASHOK RAJPATH PATNA NATIONAL HOTEL FRASER ROAD PATNA NAVRANG HOTEL HOTEL LANE FRASER ROAD PATNA NEW AKASH HOTEL HOTEL LANE, FRASE ROAD PATNA NEW AMAR HOTEL HOTEL LANE, FRASE ROAD PATNA NEW ANAND HOTEL STATION ROAD PATNA NEW ASIAN HOTEL EXHIBITION ROAD PATNA NEW CAPITAL HOTEL HOTEL LANE FRASER ROAD PATNA NEW LAXMI GUEST HOUSE STATION ROAD PATNA NEW MAHARAJA HOTEL STATION ROAD PATNA NEW PARK LODGING SABZIBAGH PATNA NEW PATNA LODGING SABRI BAG PATNA NEW RAJ GUEST HOUSE A.B.C COMPLEXQ PATNA PALIKA LODGING SUBJI BHAGE PATNA PATLIPUTRA DHARMASHALA SABZIBAGH PATNA PATLIPUTRA GUEST HOUSE SABZIBAGH PATNA PLAZA REST HOUSE KANKAR BAGH PATNA PUNCHDEEP HOTEL STATION ROAD PATNA PATNA RAJ GUEST HOUSE OPP.VEENA CINEMA, STATION ROAD RAJ HOTEL KADAMKUAN PATNA RAJDHANI DELUXE NEW DAK BUNGLOW ROAD PATNA RAJDHANI GUEST HOUSE EXHIBITION ROAD PATNA REPUBLIC HOTEL EXHIBITION ROAD PATNA SADAB HOTEL SABI BAGH PATNA SAHEB LODGING MILK MARKET STATION ROAD PATNA SAHIL HOTEL STATION ROAD GORIATOLA PATNA SATHI HOTEL JAMAL ROAD PATNA SATKAR INTERNATIONAL HOTEL FRASER ROAD PATNA SHALIMAR REST HOUSE SABZIBAGH PATNA SHREE TAKTH HARMANDIR PATNA SAHIB PATNA SHRI LAXMI NARAYAN DHARMASHA BIRLA MANDIR ROAD SABRI BAGH PATNA SHUBHAM LODGING STATION ROAD PATNA SHYAM HOTEL FRASER ROAD GURUDWARA GALI PATNA SRI KRISHNA KRISHNA MARKET, FRASER ROAD PATNA SUBIDHA GUEST HOUE STATION ROAD PATNA THE AMBASSADAR HOTEL STATION ROAD RAJENDRA PATH PATNA THE FOX RESIDENTIAL HOTEL PANDEY PLAZA EXHIBITON ROAD PATNA TIMMA GUEST HOUSE EXHIBITION ROAD PATNA UTSAV DELUXE HOTEL CHAR KOTHI NEW DAK BUNGLOW PATNA VAISALI LODGE STATION ROAD PATNA VANDANA NIWASH RK AVENUE NALA ROAD PATNA VIHAR HOTEL STATION ROAD PATNA VIVEK HOTEL KRISHAN MARKET PATNA WINDSOR HOTEL EXHIBITION ROAD PATNA ARPIT HOTEL PATNA PATNA JAIN SAMAVASARAN MAIN ROAD PAWAPURI PAWAPURI SWETAMBER BHANDAR MAIN ROAD PAWAPURI PAWAPURI S.K DIGAMBER JAIN PAWAPURI PAWAPURI YATRI NIWAS KUND ROAD RAJGIR HOTEL MANITA BUS STAND CHHABILAPUR ROAD RAJGIR SIDDHARTH HOTEL RAJGIR NALANDA RAJGIR AJATSHATRU TOURIST BUNGLOW MAIN ROAD RAJGIR HOTEL SARDA NR,POLICE STAITON RAJGIR RAJGIR SHRI POORVI BHARAT STHNAKWAS DHARMSHALA ROAD HOTEL SUJATA MAIN BUS STAND RAJGIR HOTEL A PRINCE NEAR BUS STAND RAJGIR HOTEL HILLS QUEENS KUND ROAD RAJGIR THE RAJGIR RESIDENCY VIRYATAN RAJGIR SAHARA LODGE NEAR RAILWAY STATION RAJGIR INDO HOKKE VIRAYATAN RAJGIR HOTEL GAUTAM VIHAR NEAR RAILWAY STATION RAJGIR TATHAGAT TOURIST BUNGALOW TOURIST BUNGLOW VIRAYATAM RAJGIR DELHI HOTEL ANANDMAY ASHRAM ROAD RAJGIR HOTEL RAJ DHARMASHALA ROAD RAJGIR HOTEL MAMTA BUS STAND RAJGIR HOTEL RAJLAXMI KUND ROAD RAJGIR HOTEL MAHALAXMI BUS STAND RAJGIR HOTEL MAHARAJA GUEST HOUSE KUND ROAD RAJGIR HOTEL KANAK VIHAR NEAR RAJGIR BUS STAND RAJGIR KESHAV ASHRAM KUND ROAD RAJGIR HILLS VIEW BANGALI PARA RAJGIR SUN RISE TOURIST LODGE SURYA KUND RAJGIR ANPURNA GUSET HOUSE DHARAMSALA ROAD RAJGIR SAMRAT HOTEL BUS STAND RAJGIR KUSHWAHA DHARAMSHALA BUS STAND RAJGIR VANDANA KUND ROAD RAJGIR RAJGIR HOTEL DHARMSHALA ROAD RAJGIR SHRI JAIN SWETAMBER BHANDAR NALANDA RAJGIR HOTEL TRIPTEAS DHARMASHALA ROAD RAJGIR HOTEL AVKASH MAIN MARKET RAJGIR HOTEL ROYAL INDIA KUNS ROAD RAJGIR ANAND VIAHR LODGE NR.POLICE STATION RAJGIR PASHUPATINATH DHARAMSHALA MAIN ROAD RAXAUL RAXAUL SRI DUNGERMAL BHARTIYA DHARMASHALA NEAR EMBASSAY RAXAUL NATIONAL LODGE BLACK ROAD RAXAUL BORDER KING BLOCK ROAD RAXAUL ASIA HOTEL ASHARAM ROAD RAXAUL AJANTA HOTEL ASHARAM ROAD RAXAUL TAJ HOTEL MAIN ROAD RAXAUL

2221729/2201198 2221046 2321292 2220625 2210364 2222587 2204563 2224158 2235236 2226786 2223736 222334 2672858 2300609 2201067 2689386 269794 2361388 2210484 2201607 2672078 2226979 2320813 2320021 2227949 2229037 2226576 2220551 2631198 5560708 2221337 2236715 2321903 2321834 3092251/2233059 238162 2671968 2224919 2320487 2203250 262707 262736 262746 255058 255616 255027 255201 268479 250644 255917 255637 255404/405 06112-255245 255273 255176 9431043295 255920 255044 255201 255005 255447 255617 255020 255478 255022 983522807 255151 255558 255201/255005 255220 255748 255239 255374

224818 221470 223239 06255-222119 06255-222119 221501

6 6 6 6 7 6 6 6 6 6 6 6 6 6 7 7 7 7 10 7 7 6 7 6 6 7 6 6 7 6 6 6 7 12 10 7 6 6 7 6 6 7 6 7 6 6 6 6 6 10 10 10 7 6 6 8 6 10 6 6 6 6 7 2 8 8 6 6 6 6 6 7 6 7 6 7 7 6 10 6 6 10 6 6 6 7 10 10 7 6 6 6 6

4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 8 4 4 4 4 4 4 4 4 4 4 4 4 4 4 8 8 4 4 4 4 4 4 4 4 4 4 4 4 4 3 8 8 8 4 4 4 4 4 8 4 4 4 4 4 3 2 2 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 8 4 4 4 4 8 8 4 4 4 4 4

19 30 44 93 9 3 30 31 45 138 38 35 1 9 25 270 1 17 58 24 1 18 10 21 18 1 5 6 1 9 3 38 28 140 26 1 41 33 2 35 19 1 37 6 15 24 22 45 75 132 132 100 12 14 16 9 475 40 16 10 16 26 5 26 17 32 12 12 38 23 20 5 12 20 12 16 12 12 28 4 18 125 18 8 10 15 14 6 10 14 26 316 22

14 12 25 51 2 3 4 12 10 3 7 9 3 3 7 4 4 9 5 1 5 6 4 7 5 52 3 2 4 1 9 5 24 5 5 9 6 5 18 5 4 29 4 10 8 11 45 13 18 23 1 3 5 4 4 4 1 5 3 3 12 1 40 8 14 6 3 8 3 3 4 3 3 2 3 2 5 2 2 8 24 2 1 7 3 2 1 2 6 3 16 5

463 464 465 466 467 468 469 470 471 472 473 474 475 476 477 478 479 480 481 482 483 484 485 486 487 488 489 490 491 492 493 494 495 496 497 498 499 500 501 502 503 504 505

KAVERI HOTEL MAIN ROAD RAXAUL SHIVAM MAIN ROAD RAXAUL INDIAN EMBASSY NR.CUSTOM OFFICE RAXAUL HOTEL ASIA ASHRAM ROAD RAXAUL HOTEL EMBASSY SHANKAR CHOWK SAHARSA HOTEL MAYUR D.B ROAD SAHARSA HOTEL ANAND RAILWAY STATION SAHARSA HOTEL ANKUR DHARAMSHALA GATE G.T.ROAD SAHARSA HOTEL ROHTAS DHARAMSHALA ROAD SAHARSA HOTEL GOPAL DELUXE G.T. ROAD SAHARSA SANDHYA LODGE KABIR GANJ DHARAMSHALA ROADDSAHARSA ANAND LODGE RLY STATION GT.ROAD SAHARSA HOTEL KOSHI NIWAS PVT.LTD BENGAL BAZAR SAHARSA HOTEL SATKAR D.B.ROAD SAHARSA KASHI VIHAR TOURIST BANGLOW MATSYAGANDHA SAHARSA HOTEL VIJIEYA MEERA CINEMA SAHARSA LARA RESTAURENT AND LODGE CHOW KHANDI ROAD SASARAM HOTEL UPKAR DELUXE COMPANY SARAI G.T. ROAD SASARAM INDIA GUEST HOUSE DUMRA ROAD RAJOPATTI SITAMARHI RAJ KUMAR HOTEL DEINGA ROAD SITAMARHI SAMRAT HOTEL SURSAND ROD SITAMARHI SITAYAN HOTEL SURSAND ROD SITAMARHI BHARAT NEPAL HOTEL SUSANT ROAD SITAMARHI NEELKAMAL HOTEL SATATION ROAD SITAMARHI UMANG HOTEL JANKI PLACE KIRAN CHOWK SITAMARHI HOTEL PANCHVATI SINHVAHINI MARKET MAIN ROAD SITAMARHI ATITHI HOTEL SINHVAHINI MARKET MAIN ROAD SITAMARHI HOTEL RAJPATI GANDHI CHOWK SITAMARHI RESIDENTIAL NEAR PRSS CLUB MAIN ROAD SITAMARHI SETH RADHA KISHAN DHARMSHLA SITAKUND SITAMARHI RAUNIYAR ATITHI BHAWAN JANKI ASTHA SITAMARHI TIRTHKAR YATRI KENDRA SITAKUND SITAMARHI HOTEL KISHORE DUMRA ROAD SITAMARHI MANISH DELUXE DORMATORY DUMRA ROAD SITAMARHI RAJENRA REST HOUSE MAIN ROAD SHANKAR CHOWK SITAMARHI HOTEL VISHRAM SINHVAHINI MKT MAIN ROAD SITAMARHI HOTEL VIJAY SHREE DELUXE SITAMARHI SITAMARHI KARMAN LAL MAHTO STATION ROAD SULTANGANJ HOTEL ANARBALI KARAUNA POKHAR VAISALI THIRTHANKAR YATRI NIWAS VAISALI VAISALI VAISALI SRI VAISALIJI DIGAMBER JAIN MANDVAISALI VISHRAM BHAVAN KHARUNA POKHAR VAISALI VAISALI NIPPONZANI MYHOJI KHARUNA POKHAR

221148 224552 221035 223289 224447 9431058818 222498 224366 221007 224267 223349 222478

6 6 6 6 6 6 6 6 6 7 7 6 6 6 6 7 6 7 6 6 6 6 6 6 6 6 6 6 10 10 10 6 7 7 6 10 6 8 12 8 11

4 4 4 4 4 4 4 4 4 4 4 4 4 8 4 4 4 4 4 4 4 4 4 4 4 4 4 4 8 8 8 4 4 4 4 4 4 4 8 2 8

252647 9835483396 250605 9835780118 251924 256263 252144 252676 250376

253288 252676 252144

24 18 2 14 25 6 15 11 16 26 6 1 40 20 40 40 6 10 10 17 6 15 17 10 28 17 20 14 24 4 13 10 35 1 1 615 7 16 5 6 4 7

27 7 5 3 4 2 4 3 4 3 2 5 8 4 8 9 2 3 4 4 4 10 3 2 10 3 4 12 4 1 1 1 8 1 2 3 1 4 2 3 1 4

TYPE OF ACCOMMODATION (CODE) [1] Star Hotel [2] Non-star Hotel [3] Guest House/ Inn / Rest Houses / Tourist Bunglows [4] Youth/ YMCA Hostel [5] Dharamshala / Monastery / Sarai/ Gurudwara / Temple [6] Dormitory [7] Youth/ YMCA Hostel [8] Motel [9] Day visitor [10] If any other, please specify

OWNERSHIP (CODE) [1] Central Government [2] State Government [3] Private Limited [4] Proprietorship/ Partnership [5] Public Limited [6] Public Sector Undertaking [7] Charitable Trust/ Society

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