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Chat Transcript ETCon 02

Communities and the Power of Crowdsourcing


August 27 2009

E_Teachers_Academy(Teacher) : Welcome to ETCon 2


Tony : hi all
E_Teachers_Academy(Teacher) : Please make yourself comfortable. We will be starting in less than 10
minutes.
Jason West : Hi this is Jason....
shellterrell : Hello everyone!
Kirsten Winkler : Hi everybody
Anton_Kunin : Good afternoon everyone!
Pablo_Pittaluga : Hello everybody this is Pablo from Argentina, new to the whole thing...
Arkady_Zilberman : Hi everybody, happy to be here
Kirsten Winkler : hello Anton, glad you made it here :)
Anton_Kunin : My pleasure!
E_Teachers_Academy(Teacher) : Hi Kirsten. Please accept the video control.
Geoffrey_Smith : Hello
Kevin_Chen : Hi this is Kevin Chen
E_Teachers_Academy(Teacher) : Kirsten --- you can speak now :)
E_Teachers_Academy(Teacher) : Welcome Kevin
E_Teachers_Academy(Teacher) : Welcome Jason
E_Teachers_Academy(Teacher) : yes, we can see you :)
Kevin_Chen : Hi Kirsten -- thanks for having us
Jason_West : Hi. Can I test video and mic
Emma_Watson : Hi, Emma here. My first e-conference!
E_Teachers_Academy(Teacher) : yes. Let me give you the controls.
E_Teachers_Academy(Teacher) : please click on Allow - Jason
E_Teachers_Academy(Teacher) : yup
Emma_Watson : yes
Arkady_Zilberman : yes
Anton_Kunin : Yes
Kevin_Chen : We can hear you
Pablo_Pittaluga : yes
E_Teachers_Academy(Teacher) : let us test with Kevin too?
shellterrell : yes
Kevin_Chen : Sure
E_Teachers_Academy(Teacher) : please click on Allow
Stephen_Jones : Hello everybody.
Jason_West : Hi everyone, nice to meet you all!
Geoffrey_Smith : Hi I have no mic or video but I can hear and see you all
Kirsten Winkler : no sound for kevin :(
E_Teachers_Academy(Teacher) : Hi Kevin. your voice - is low :(
Arkady_Zilberman : please speak louder
E_Teachers_Academy(Teacher) : that is better
Arkady_Zilberman : it is better

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Chat Transcript ETCon 02
Communities and the Power of Crowdsourcing
August 27 2009

E_Teachers_Academy(Teacher) : Is Bernard in here?


Kirsten Winkler : here is still low
shellterrell : Will we be using #etcon as the Twitter hashtag for this event?
Arkady_Zilberman : speak louder if you can
Kirsten Winkler : thanks shelly
Arkady_Zilberman : that's great
Kirsten Winkler : yes, we will #etcon
Anton_Kunin : Yes, speak up, please!
Kunal_Sarin : Hello Everyone
Jason_West : Hey Shell, I can't believe you're not on twitter :-)
panyam_satyanarayana_varma : hello t
E_Teachers_Academy(Teacher) : ok let us give it back to Kirsten then?
Kirsten Winkler : nice you came m
Kevin_Chen : Sounds great -- sure
just : :-)
Aniya : Hi folks :)
E_Teachers_Academy(Teacher) : Hi Kirsten. just unstop the mic and then stop it again
Bernardooo : buenos dias to everybody :-)
Kirsten Winkler : Bernhard is here now
E_Teachers_Academy(Teacher) : this way, we will at least see you :)
Kirsten Winkler : me?
E_Teachers_Academy(Teacher) : yes
Geoffrey_Smith : Has this conference started????
Valentina_Dodge : Hello and warm greetings from the south of italy
E_Teachers_Academy(Teacher) : ok. we have 1 minute to start
Kirsten Winkler : did you test Bernhard?
Bernardooo : no
Kirsten Winkler : let's do that and then start
E_Teachers_Academy(Teacher) : we can hear you but not see
Diane_E__Williams : Hello, I am at an MIT library in Cambridge, MA now
E_Teachers_Academy(Teacher) : do you have a webcam?
Kevin_Chen : I can hear you
panyam_satyanarayana_varma : i can hear u
Kunal_Sarin : I can hear as well
E_Teachers_Academy(Teacher) : i can hear you, but probably not see
ramnarayan : hello
Kirsten Winkler : can hear you fine
Geoffrey_Smith : I can here someone as well
shellterrell : Your sound is great
Jason_West : I can hear you too
Centigua : Your voice is very clear!
E_Teachers_Academy(Teacher) : ok fine.

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Chat Transcript ETCon 02
Communities and the Power of Crowdsourcing
August 27 2009

Aniya : I can hear, however that ws..


Pablo_Pittaluga : sounds good but no image
E_Teachers_Academy(Teacher) : Bernard, do you have a webcam?
Kirsten Winkler : do you have a cam?
Bernardooo : yes
Valentina_Dodge : Nice to see so many fellow twitters ;-)
E_Teachers_Academy(Teacher) : select using the gear like icon below kirsten's image
E_Teachers_Academy(Teacher) : follow the red pointer
Kunal_Sarin : yes, it was crystal clear... Bernardooo's voice
shellterrell : Hello Aniya
Kirsten Winkler : hi sis :)
Aniya : Oh no, not Shelly the pug again lol
E_Teachers_Academy(Teacher) : click on it and then select your webcam device
E_Teachers_Academy(Teacher) : yup, here you are
Kirsten Winkler : I can see him :)
E_Teachers_Academy(Teacher) : can you speak please :)
Anton_Kunin : Yes
Arkady_Zilberman : yes
Valentina_Dodge : yes
E_Teachers_Academy(Teacher) : yes, perfect
Kevin_Chen : yes
Diane_E__Williams : Yes
Jason_West : yes
Kunal_Sarin : Yes, perfect
Emma_Watson : yes
Aniya : Yes loud and clear
Pablo_Pittaluga : yes and see you too
Bernardooo : excellent
Geoffrey_Smith : very loud and clear
Bernardooo : :-)
ramnarayan : yes what is the session basically about?
Karenne_Sylvester : yes
E_Teachers_Academy(Teacher) : so, should we start?
E_Teachers_Academy(Teacher) : Kirsten?
Kirsten Winkler : yes
Kunal_Sarin : Yes, lets start
shellterrell : yes
Valentina_Dodge : (hi Karenne!)
Bernardooo : yep
E_Teachers_Academy(Teacher) : ok. all yours
E_Teachers_Academy(Teacher) : unmute the mic, stop the video and we will never loose you
E_Teachers_Academy(Teacher) : even with the connections in france :)

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Chat Transcript ETCon 02
Communities and the Power of Crowdsourcing
August 27 2009

Karenne_Sylvester : hi Valentina ;-)


ChinaMike : yes
Geoffrey_Smith : and Belgium
Valentina_Dodge : Nice to meet you (all) here
ramnarayan : i can see the joker
E_Teachers_Academy(Teacher) : I think we can start now. Right?
Arkady_Zilberman : yes
Tony : can i have a mic
Kirsten Winkler : I can't click on the presos
ramnarayan : yes
Kirsten Winkler : I'd like to put mine up
Geoffrey_Smith : please do, life is too short and the queues are mqny!!!
E_Teachers_Academy(Teacher) : now
Pablo_Pittaluga : that's OK
Kirsten Winkler : thanks
Marisa_Constantinides : Hello everyone
shellterrell : Hello Marisa!
Kirsten Winkler : don't play with it
Marisa_Constantinides : can't stacafe
for long am in a rather noisy
Karenne_Sylvester : hi shell, marisa, aniya, everyone - what do you do to check mike and is tis
necessary
Emma_Watson : There's an echo...
shellterrell : Hello Karenne!
Marisa_Constantinides : hi shelly
Dr__Aldrin_P__Antivola : yes
E_Teachers_Academy(Teacher) : i can hear fine
Marisa_Constantinides : karenne
Geoffrey_Smith : yes
panyam_satyanarayana_varma : s
ramnarayan : what is crowd sourcing?
Marisa_Constantinides : aniya!
Aniya : Hi Marisa dear ;)
MissShonah : Hi all :-)
shellterrell : Hi Shonah!
MissShonah : Hey Shelly!
Centigua : Hi MissShohah!
Aniya : Pay attention to the teacher you lot, stop chatting already.. ;)
MissShonah : Hello :-)
shellterrell : There you go ruining are fun, Aniya!
just : good
Aniya : Shonah don't press buttons this time lol

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Chat Transcript ETCon 02
Communities and the Power of Crowdsourcing
August 27 2009

E_Teachers_Academy(Teacher) : we will hide the right side chat flap, if anyone wants, they can open it
by clicking on the side arrow
MissShonah : Promise I won't Ms Aniya-already in the corner!
Aniya : Behave Shelly
E_Teachers_Academy(Teacher) : kirsten, you can stop your video for better audio quality
shellterrell : I live in Aniya's corner!
Marisa_Constantinides : i am just a lurker today
Dr__Aldrin_P__Antivola : audio was lost here
shellterrell : Interesting I have seen these roles in online communities
Kevin_Chen : (I'm having some problems viewing the ppt... sorry to mention this
)
panyam_satyanarayana_varma : is this on tribes or global
E_Teachers_Academy(Teacher) : it is the pdf
Kevin_Chen : (sorry, maybe it'
s me being in China...)
panyam_satyanarayana_varma : all companies are having leaders
shellterrell : I think many different areas have created communities such as nings & discussion group
there are leaders there
ChinaMike : businesspeople find it difficult to be educational leaders.
ramnarayan : is tribe is the synonym of community
panyam_satyanarayana_varma : in what sense the exposure leads
ramnarayan : s tribe the synonym of community?
Kunal_Sarin : Yes @ ramnarayan
Jason_West : yes it is
ramnarayan : ok
shellterrell : It can change a person
shellterrell : but like you said not always
Aniya : Depends on the person ;)
panyam_satyanarayana_varma : leadership always fights are involved
shellterrell : Could change person in positive ways through self reflection
ramnarayan : brought together to achieve a common goal
maani_vatsa : idea...!!~
shellterrell : good point!
Valentina_Dodge : does don't "change it" mean don't change main focus and community aim but still
allow room for shift and dynamism?
ramnarayan : but confusion arises because of crowd sourcing
shellterrell : I like the 1st hand insight, believe this is a definite plus
ramnarayan : will crowdsourcing affect decision making mam?
ramnarayan : is crowd sourced content reliable?
E_Teachers_Academy(Teacher) : questions?
MissShonah : Thanks Kirsten-interesting
E_Teachers_Academy(Teacher) : later or after Jason?

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Chat Transcript ETCon 02
Communities and the Power of Crowdsourcing
August 27 2009

panyam_satyanarayana_varma : thanks
Pablo_Pittaluga : I liked it very much
Valentina_Dodge : thanks Kirsten
Jason_West : okay
shellterrell : Thanks Kirsten!
ramnarayan : thanks
Arkady_Zilberman : let's do it at the end
ramnarayan : hi
panyam_satyanarayana_varma : fine
MissShonah : Hi Jason
panyam_satyanarayana_varma : s
ChinaMike : Excellemt introduction Kirsten, Thanks!
Bernardooo : yes
MissShonah : Loud and clear
Kevin_Chen : Thanks Kirsten, Hi Jason
Emma_Watson : fine
Karenne_Sylvester : Thanks Kirsten. When you are calling for educational leaders am a bit confused -
you mean ceos of the companies? We have numerous thought leaders in our profession.
Aniya : yes
Valentina_Dodge : hi Jason, loud and clear
Kirsten Winkler : thanks everybody for your kind feedback
Kirsten Winkler : did you like it m?
panyam_satyanarayana_varma : yes
ramnarayan : yes nice ppt kirsten
Marty_Nostrala : Hi this is Marty here
shellterrell : Good topic
MissShonah : Hi Marty
Kirsten Winkler : Karenne, I don't think that the CEO does always have to be the leader...but silent
thought leaders as you say are silent and exposure requires more than silence and concentration on
thoughts
ramnarayan : community is basically for networks and gathering info as we are social animals
panyam_satyanarayana_varma : going on line is time saving
Kirsten Winkler : not bad at all :)
panyam_satyanarayana_varma : in going to ofice or for less expenditures fro companies
Aniya : Oh social animals, i like that lol
ramnarayan : thanks aniya
Aniya : yw
Marty_Nostrala : The good leader is the one who knows
how to empower other people
panyam_satyanarayana_varma : leader is one whoom visualizatiion is needed
Marty_Nostrala : The quantity and quality of our conversations pretty much define our community
ChinaMike : This could also be a function of the fact that during this time the average American

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Chat Transcript ETCon 02
Communities and the Power of Crowdsourcing
August 27 2009

worked more and more women entered the work force.


shellterrell : Yes thats a good point, but in some communities even online some ppl put themselves
above others based on credentials, etc
Aniya : Too tr
ue Shelly!
Kirsten Winkler : do you see that good or bad?
Aniya : ..but then they bite the dust...(sometimes) and don't like it..
MissShonah : Definitely Shelly
Kirsten Winkler : ;)
MissShonah : However only a subjective opnion from those who put themselves above others...
shellterrell : LOL! People are generally good!
Aniya : apart from
you Shelly lol
Kirsten Winkler : I want to believe in that, too :)
E_Teachers_Academy(Teacher) : people are generally good and selfish :)
MissShonah : More often than not people are good :-)
Aubrey : exactly
Aniya : On the whole yes
Anton_Kunin : Well, it's the same in professional communities: imagine you work at a language school
- there are always those who have higher credentials and are more respected, and there are those with
less
Anton_Kunin : experience and that are less respected.
Kirsten Winkler : true Anton but this is in the normal cycle
shellterrell : of course you get some really wild characters online & they get quite angry & you have a
prob when they scare others out of the community. I guess these would be considered "cyber bullies"
Valentina_Dodge : would the lack of visual cues on online communities actually increase the "good"
factor in that it becomes more tangible, archived and ppl make more an effort?
MissShonah : Why should people be less respected due to "credentials" - shouldn't they be respected
due to what they have to offer (may not come from a piece of paper!?).
Kirsten Winkler : and not everybody wants "more" than being a happy teacher or member
Aniya : sometime people with less credentials are more res
pected
Aniya : Agree Shonah!!!
Anton_Kunin : Yes Miss Shonah, absolutely! I totally agree with you!
MissShonah : :-)
shellterrell : Great point MissShonah, plus I'm more interested in real life experiences & their passion
shellterrell : Aniya I respect many ppl who ppl have actually asked me why I talk to them they are
nobodies but who gets to decide this?
Aniya : depends what and how people
transmit online
Karenne_Sylvester : sorry Kirsten I wasn't talking about silence. thought leader is a seth godin term for
one whose wisdom is respected and passed on to others.

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Chat Transcript ETCon 02
Communities and the Power of Crowdsourcing
August 27 2009

Aniya : a nobody is probably a better person anyway..


shellterrell : Very nice chart
Stephen_Jones : I agree.
MissShonah : Exactly - Shelly - as long as people are passionate about what they do-who knows what
pieces of paper they have...
Aniya : Nice stuff, original!
MissShonah : Like the ad!
shellterrell : Nice ad!
Aniya : passion
says it all Shonah
shellterrell : Amazing feedback!
MissShonah : What a wonderful response!
MissShonah : That has given me goose bumps!
E_Teachers_Academy(Teacher) : good presentation
Pablo_Pittaluga : excellent
Karenne_Sylvester : how do you manage the text bar, it keeps jumping. can't read properly
MissShonah : Thanks Jason!Great ideas :-)
Bernardooo : nice presentation - congrats!
Kirsten Winkler : great Jason
Kevin_Chen : Thanks Jason
Karenne_Sylvester : good stuff jason
Pablo_Pittaluga : can I have this recorded please?
Aniya : Thank you :)
shellterrell : Excellent presentation! Really enjoyed the visuals!
Centigua : Thank you. A really nice presentation!
Valentina_Dodge : Thanks Jason, interesting talk
E_Teachers_Academy(Teacher) : i think Bernard
ChinaMike : I would suggest that what you are doing is finding free or willing roll-players or game
players rather than doing crowdsourcing
Bernardooo : ok - how? ;-)
Emma_Watson : Thank you. Very interesting presentation, and great table!
Centigua : you sound like a nice guy!
shellterrell : Emotion superceeds technical
Arkady_Zilberman : Great presentation!
MissShonah : Oh!Like that Shelly - and agree
Bernardooo : how do i enable my presentation?
Aniya : yes, better being human ;)
Aniya : yes
Emma_Watson : ys
E_Teachers_Academy(Teacher) : yes
Anton_Kunin : Yes
MissShonah : yes :-)

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August 27 2009

Jason_West : yes
Arkady_Zilberman : yes
Kevin_Chen : yes
Marty_Nostrala : yup
shellterrell : yes :-)
ChinaMike : Thanks Jason.
Valentina_Dodge : Yes Bernardooo -perfect
Kirsten Winkler : Jason, you have a talent building up stories
ramnarayan : how old is it?
Jason_West : Thanks Kirsten :-)
E_Teachers_Academy(Teacher) : kirsten could you also come up on skype please. a quick word to do.
Kirsten Winkler : just a second
Kirsten Winkler : I'll come
Jason_West : Thanks Chinemike
Anton_Kunin : Busuu was lauched in May 2008, Ramnarayan.
MissShonah : Great presentation Jason-thanks
Kirsten Winkler : ambassadors is a good word!
ramnarayan : thanks anton
Aayush_Jain : very nice ppt
Jason_West : Thanks Shona
Aubrey : right..
Centigua : Hi Aubrey!
Aubrey : hi ladies
MissShonah : Don't have schools in France, do you, Jason (you would be a great boss!!:->)!
Kirsten Winkler : @MissShonah working on it ;)
Aubrey : well said..i do agree
Jason_West : I don't sadly :-)
Centigua : I agree MissShonah Jason would!
MissShonah : I'm patient!
Jason_West : I'very anit-boss
ramnarayan : yes
Jason_West : sorry, 'anti-boss'
MissShonah : You would be an inspirational person to work with - is that better way to put it!
Aubrey : wow
Aubrey : oww?
Jason_West : Thanks a lot! I hope I would be. I like to look at things a bit differently. Better listen to
Mr Busuu now eh? :-)
Emma_Watson : Are you familiar with the community translation forum on wordreference.com?
Kirsten Winkler : exactly, in translation no creativity is required
Centigua : BTW Shonah, I hadn't realised you were in France....
shellterrell : I think thats very beneficial to have people translate
ramnarayan : thanks busuu:)

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Chat Transcript ETCon 02
Communities and the Power of Crowdsourcing
August 27 2009

MissShonah : Thanks Bernard :-)


shellterrell : If not organized crowdsourcing can lead to loss of people I think
E_Teachers_Academy(Teacher) : after kevin and wiziq presentation
Kirsten Winkler : thank you!
E_Teachers_Academy(Teacher) : thanks.
Pablo_Pittaluga : interesting
panyam_satyanarayana_varma : thanks
Kevin_Chen : That was great --- thanks Bernard
shellterrell : thank you for the presentation Bernard
Aniya : nice presentation, thanks :)
Aubrey : very nice..thanks
Emma_Watson : Thank
Jason_West : Thanks Bernhard!
Bernardooo : you are welcome - thanks for the nice feedback
Bernardooo : :-)
Arkady_Zilberman : Very innovative and brilliant!
ramnarayan : what about Jason?
Valentina_Dodge : Thanks Bernhard - nice to find out more about your company and experience
Emma_Watson : yes
Aniya : yes
ramnarayan : yes
Arkady_Zilberman : yes
Kirsten Winkler : yes
Bernardooo : yes
MissShonah : YEs
shellterrell : Glad to hear the name pronounced. All this time I kept calling it italk e
Pablo_Pittaluga : yes but not very loud
Emma_Watson : quite quet
Aubrey : too low
Valentina_Dodge : a bit quiet
thanks!
Aniya : Just turn you audio up, i did ;)
Emma_Watson : mine's on maximum!
Aubrey : its already inmax volume..
Aniya : lol
Aniya : say no more then..
Valentina_Dodge : already on max and still :-(
Aubrey : did he say Hongkong
E_Teachers_Academy(Teacher) : shanghai
Aubrey : a ok..thanks ..still my neighbor
Aniya : i'm not on max audio yet and can hear very clearly
ramnarayan : there is no professional training in ITALKI

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August 27 2009

ramnarayan : is that so?


Aubrey : you are near to him LOL
Kirsten Winkler : well, both
Aniya : I'm in Italy so not really..
Kirsten Winkler : on the market place also pro teachers offer their services
Aubrey : LOl
Aubrey : so quick..
ChinaMike : Kevin you say everything is created by the crowd. I have seen materials from publishers.
Do you try to eliminate this kind of content from your site?
Victoria_Talk : Hong Kong registered company Team based in Shanghai
Aubrey : ow..thanks for that...
Kirsten Winkler : great job then
Aubrey : those are essentials..
shellterrell : thats a good point I hadn't thought about on communities I'm involved in
shellterrell : Maybe I should give these communities more slack
Karenne_Sylvester : good question China Mike - how do you make sure that illegal copying of material
does not turn up on your sites?
E_Teachers_Academy(Teacher) : Amen!
Karenne_Sylvester : Wikipedia works because it has a very clear non-profit model , many people work
together to create something new. The question for companies expecting the same sort of wiki
response, is where is the
Karenne_Sylvester : model? A company cannot expect the same sort of response, can it?
Kirsten Winkler : vin
MissShonah : Very interesting thanks Kevin
Kirsten Winkler : thanks a lot kevin
Bernardooo : great presentation - down to the point!
Pablo_Pittaluga : very much
interesting
shellterrell : Thank you Kevin
ChinaMike : Don't tell Pearsons Publishing stockholders about the free language materials!
Jason_West : Thanks Kevin!
Pablo_Pittaluga : sadly the audio was low
Valentina_Dodge : thanks Kevin, yes very succinct and useful
Jason_West : I heard you Kevin!
Emma_Watson : Thank you, Kevin.
Marty_Nostrala : Thanks
MissShonah : Hi!
ChinaMike : Lots of different perspectives! Thanks Kevin.
Emma_Watson : I hope that's a typo on this slide...!
Kirsten Winkler : I'm sure we will
Jason_West : LOL
Aubrey : wow...

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August 27 2009

MissShonah : Nice analogy!


Valentina_Dodge : Twitter seems to have helped with crowd submitting solution and ideas to problems
broadcast by in-crowd groups
Aubrey : I agree LOL
MissShonah : Oh!Yes @Valentina-and in short time frames!
Valentina_Dodge : @MissShonah at speed of tweet, instant - quite incredible sometimes
shellterrell : I just saw site yesterday @Valentina & @Shonah where you can submit ? on Twitter and
others will answer
Jason_West : I agree. Are social networkers less religiously inclined? :-)
MissShonah : @Shelly-really?!
Kirsten Winkler : it's a big market in fact ;)
Kirsten Winkler : @Jason
Kevin_Chen : Hi Chinamike -- we do get (bad) people uploading materials to our site sometimes -- we
delete those as soon as we find them. Our users also flag this material for us too.
ChinaMike : Thanks Kevin. I thought so.
shellterrell : Wow! 5 years is a long time that is dedication by members
MissShonah : @Kirsten - those that are religiously inclined are a big market as social networkers?
Pablo_Pittaluga : thanks to all sorry I have to go
Kirsten Winkler : yes, they are @MissShonah
Kirsten Winkler : they are connected by one idea and learder - there is no bigger leader than in religion
MissShonah : Thank you @Kirsten-just wanted to clarify...
shellterrell : And Google connects to them by allowing users to use Google ID very smart
Kunal_Sarin : you dont need ID for search results
Kevin_Chen : Hi Karenne -- I agree. I think the real issue is less about who does it, it's more about the
license. If it is Creative Commons -- then the materials don't belong to anyone (or rather everyone)
.
ChinaMike : I think North Koreans would disagree Kirsten.
Kirsten Winkler : fair enough ;) @ChinaMike
Kunal_Sarin : Yes Kevin, Scribd is trying to deal with these issues
Karenne_Sylvester : Hi Kevin, wasn't talking about creative commons materials but more the
copyrighted materials loaded up behind community walls - hard for the publishers to track down but
dangerous for community owners
Kunal_Sarin : Totally agree with you here on eBay and Amazon here
@ Vikram
Karenne_Sylvester : like yourselves as once they find them they can sue you. How can you make sure
this doesn't happen - see it across the blogosphere all the time.
Kunal_Sarin : Nobody's gonna sue community owner if some user uploaded copyrighted content
Karenne_Sylvester : Kunal, why not? Who gets put in jail if you steal something but leave it in your
friend's house?
Kevin_Chen : It is definitely an issue, Karenne. Kunal -- people do get sued (youtube for example).
It's the site owner's responsibility. The hard part for language site is also less well known languages
shellterrell : They may not sue but they could cause a lot of hassle for the community and make group

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August 27 2009

look quite bad so no one else joins


Kirsten Winkler : and bad publicity always spreads quickly
Valentina_Dodge : community owner is responsible for having community guidelines and reporting
types of "abuse" that would fall under that
shellterrell : For example I wont download certain items fr one site bcuz they allowed copyright
material to be published fr friend who tweeted it therefore I fear using any materials on their site shown
as opensour
Kunal_Sarin : See, more appropriate example here would be if I steal something and hide it in a public
place (where everyone has access to) so will the government authority incharge of that place be sued?
tiris_k_cheeran : thank u
shellterrell : Thank you for presentation
MissShonah : Engaging Vikrama - thanks :-)
Jason_West : Thanks Vikrama!
Kevin_Chen : Thanks Vik
shellterrell : Thanks Vikrama
Kunal_Sarin : Agree with you @ shell
terrell
Valentina_Dodge : Thanks Vik

E_Teachers_Academy(Teacher) : Welcome Miss Shonah, Kevin, Shely, Jason, Valentina


Aniya : Thanks
Kunal_Sarin : Thanks Vikrama, it was nice specially the examples... ;)
Bernardooo : thanks vik
shellterrell : Yes Vikrama I liked your interesting anecdotes as well
Sam : to Kevin and Bernard: do you find there is a certain "critical mass" of users you need before
crowdsourcing translations actually works?
panyam_satyanarayana_varma : good
ChinaMike : What is the thread that connects all these presentations?? Could I ask the participants?
E_Teachers_Academy(Teacher) : all presenters can speak
Arkady_Zilberman : may i ask Kevin a question?
Kevin_Chen : I'll type my answer out --
Kevin_Chen : (just afraid that my sound isn't working well)
Bernardooo : ok
E_Teachers_Academy(Teacher) : ok
Kunal_Sarin : Yes, good question
@ Sam
Bernardooo : Kevin you wanna go first?
tiris_k_cheeran : i like to be an online teacher. can you suggest some tips to be successful.
Kevin_Chen : My answer is yes --- sort of...

Kevin_Chen : that's mealy mouthed I know


shellterrell : For any in the panel: How do you balance teacher community and student community

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needs because they are in the same forum & often disagree on services?
Kevin_Chen : It depends on speed and quality
E_Teachers_Academy(Teacher) : kevin you could write on the whiteboard if you want
Kevin_Chen : The bigger your community and the more active it is -- clearely the translations will
work more qucikly
Bernardooo : I absolutely agree - you need a critical mass in order to progress quickly and have good
quality
Bernardooo : otherwise better contract a translation service
Kevin_Chen : If you have a "high tolerance" for poor translations or slow translations, you can work
with a very small community
Bernardooo : ;-)
E_Teachers_Academy(Teacher) : i think it is important to grow sustainably too
E_Teachers_Academy(Teacher) : you have to balance the quantity and quality
Kevin_Chen : You want to get Spanish right, but maybe you won't pay for Greek (no offense to any
Greek users)
E_Teachers_Academy(Teacher) : ha ha
Arkady_Zilberman : Question to Kevin: You mentioned that learning a language is similar to learning
playing an instrument, i.e. it is a physical skill, right? Then please elaborate on the question why it is
not common
Sam : Thanks for the answers!
Kevin_Chen : Arkady -- the analogy I was trying to make was that learning a language isn't just a
matter of reading books and studying hard.
Valentina_Dodge : Jason, would you say wih recent developments 6 years is no too long for this ?
Kevin_Chen : There is an element of learning how to listen, or just understanding how people talk
naturally
Valentina_Dodge : sorry now to long in present state of internet, 2.0?
shellterrell : I didnt call all that Vikrama & would like to know more on lean engineering
Karenne_Sylvester : Kunal - that works with youtube and wikipedia, those are open spaces. most of
these learning communities are not open spaces, they require passwords and logins. therefore like
houses.
Kevin_Chen : I guess the example I often give is this: People in China study English starting at a
relatively early age. They get 6-8 years of English instruction.
Arkady_Zilberman : Kirsten, may I ask my question because in chat format it was misunderstood.
E_Teachers_Academy(Teacher) : yes, we will give you the control :)
shellterrell : Sorry I meant I didnt catch all you said Vikrama
E_Teachers_Academy(Teacher) : after jason
ChinaMike : But when you begin to standardize materials production (like cars) you find that creativity
goes plummeting. Mass production is the enemy of creativity in many ways.
Kirsten Winkler : sure Arkady
Kevin_Chen : After that many years of language instruction -- they are still unable to communicate.
They actually call it 哑巴英文 -- mute English

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Kevin_Chen : I don't think learning a language is exactly like learning an instrument -- only that it
seems unbelievable to me know to think that I studied French for 3 years, without having ever spoken
to
E_Teachers_Academy(Teacher) : where is the Phil Crosby or Juran of Online Education?
Kevin_Chen : a native French speaker who was not my teacher. What's a language for if not
communication?
Valentina_Dodge : perhaps Jason/Kirsten the crowd is now giving the direction more than the
"leader"?
Karenne_Sylvester : I would also like to ask a question about direction Jason, is the material enough
without good quality teaches?
Aniya : probably not karenne
Karenne_Sylvester : How do you find quality teachers to teach quality lessons if everything is free.
E_Teachers_Academy(Teacher) : I think for education - trusting professional teachers is one of the best
ways to ensure quality at a decent quantity
shellterrell : Kevin how do you manage needs of multiple crowds or communities on one site?

Kunal_Sarin : agree @ Teacher


Kevin_Chen : @shellterrell not well
Valentina_Dodge : Thanks Kirsten, leader guiding is important sure
Kevin_Chen : heh -- just joking. It's hard. It can be chaotic
Bernardooo : yes
Bernardooo : of course
E_Teachers_Academy(Teacher) : Bernard - do peole prefer professional content or community content?
Bernardooo : ;-)
E_Teachers_Academy(Teacher) : what is your experience?
Bernardooo : listening
Bernardooo : :-)
E_Teachers_Academy(Teacher) : you have microphone on
Arkady_Zilberman : broadcasting a problem to a crowd incorporates a trap: it precludes the innovation
since innovation is something not known
to the public.
E_Teachers_Academy(Teacher) : er) : you have microphone on
Arkady_Zilberman : broadcasting a probl
Karenne_Sylvester : Thanks Jason - but how do you maintain the students interest - students can
become poorly motivated when they feel they're not learning - or don't have a guide.
Kevin_Chen : We just try our best to make sure to moderate, listen to people in the community, try to
address their concerns... I guess the usual stuff
Aniya : A lot of students seem to like community content as it's free!
Karenne_Sylvester : Hi Aniya, yes - the students like it but the teachers?
Kevin_Chen : (only partly!)
shellterrell : Kevin: I appreciate the humor because I have seen this as a problem on many sites and
forums filled with complaints from both ends so on 1 hand you want people to engage but no control

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isabelle_amicamia : hi from amicamia..


Kirsten Winkler : Vikrama could you extend session time by 5 or 10 min pls?
Kunal_Sarin : If you ask me, I would go with professional content but community content always ads
Kevin_Chen : whoa...
E_Teachers_Academy(Teacher) : @kirsten - done!
Karenne_Sylvester : I participate in many, many groups and see very little active participation -
Kevin_Chen : I have to say at italki, we're more agnostic
Valentina_Dodge : Question for Kevin when it's possible: Kevin spoke about "balance" and the
statistics showed how from 2007 to 2009 this changed - what were the key elements , how did italki do
that? (in a nutshell;-)
Kirsten Winkler : thanks!
Aniya : Well Karenne I'm not fussy, have done both ;)
Kevin_Chen : I'll be honest -- we don' tknow what is the best way to learn a language.
E_Teachers_Academy(Teacher) : jason ... do you want to answer that?
Kevin_Chen : I suspect that is a personal question for people. Some people are more visual.
Somepeople learn very well just talking to people in bar
Aniya : doing everything is a good balance :)
E_Teachers_Academy(Teacher) : we have 10 mts.
Bernardooo : I absolutely agree - everybody has to make its own choice
Aniya : you get to see things from both sides..
Kevin_Chen : My personal experience is that Westerners tend to be very good at speaking -- weaker at
writing
E_Teachers_Academy(Teacher) : I think the problem is to look for the best method in the first place
shellterrell : Thank you presenters for sharing your experiences!
Kevin_Chen : Asian students are much better at writing, they are more disciplined at memoriazastion --
but they are less open and willing to make mistakes when they speak
E_Teachers_Academy(Teacher) : People should be left with exposures and let them pick the one that
influences them most
Kirsten Winkler : thanks Shelly for coming and engaging the discussion
Karenne_Sylvester : Aniya, you're very much an exception. I know very few teachers willing to work
for free - what about within your colleagues
MissShonah : Ditto @shellterrell has been very interesting afternoon :-)
shellterrell : Thanks Kirsten for a tech diff free session! Gr8 forum!
Arkady_Zilberman : Traditional methods have failed - that is the conclcusion of a few scientist. Should
we look for a new method tha would be based on a new infrmation?
Kevin_Chen : So my experience is that there are national differences. And there are differernces with
also which langauges --- Chinese, Japanese, etc. are much more memory intensive especially in terms
of writing
Kunal_Sarin : agree with you Kevin

Kirsten Winkler : I figured that out myself @Kevin


shellterrell : very good advice Jason not to worry about mistakes

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Karenne_Sylvester : Excellent, Jason°


E_Teachers_Academy(Teacher) : next question?
MissShonah : Great response Jason!
E_Teachers_Academy(Teacher) : we probably have time for two i guess....
isabelle_amicamia : bye for now.
Jonathan_Jenkins : I can see that there is huge potential for this industry. I also see that many of the
leaders in the industry are visionaries and have a deep sense of mission. How do you balance your
mission of affor
Aniya : Well Kirsten has done it too, don't know about others, but good experience too
Arkady_Zilberman : The main thing that it is a sobconscious process and not information, so no-
grammar and no-memroization approach is probably the best appropach to follow?
Karenne_Sylvester : Perhaps Jason you could talk about pay
MissShonah : Mistakes are big inhibitors - must break those boundaries
shellterrell : I agree Aniya!
Aniya : should have the opportunity to an education not just people with money
Jonathan_Jenkins : How do you balance your mission of affordable global education through the
internet with the need to generate revenue, which will determine your long-term viability?
E_Teachers_Academy(Teacher) : do you think students treat free content seriously?
shellterrell : Very true Kirsten
Karenne_Sylvester : I know Kirsten, Shonah and Aniya do - but let's face it - how many would do this
long term
Kevin_Chen : @shellterrell In terms of how italki shifted to a more balanced community base -- that
was done partly just from our marketing efforts.
Aniya : Depends your outlook on life and other things etc.,
E_Teachers_Academy(Teacher) : do students consider free content seriously?
shellterrell : From my experience I KNOW students take materials in free class very free & use them
Kevin_Chen : @jonathan_jenkins -- I think our attitude towards free content comes partly from the fact
that our business model isn't based on content
shellterrell : Very useful... sorry...typo
MissShonah : From free classes I have done - yes definitely...and they appreciate the lessons too
Aniya : all part of the game really I mean how much time do we Tweet, we don't get paid fot that
either..
Kirsten Winkler : but I don't lose
Valentina_Dodge : @Kevin, thanks that was what I thought (it was my ? too)
Aniya : me neither ;)
Kirsten Winkler : if they take my free stuff
shellterrell : Good point Aniya
Aniya : Kirsten's my sis lol
Valentina_Dodge : ads --ugggh!
Aniya : and Shelly is the other one (worse luck)
Kevin_Chen : For us -- our business model is from connecting teachers and students. We're also trying
to connect online schools and students.

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Arkady_Zilberman : broadcasting the problem to a crowd has an trap, since it contradicts the concept
of innovation, which is something unknown to the public. Can you elaborate on this?
MissShonah : Exactly Aniya - re twitter!
Aniya : lmao ;)
shellterrell : Jason, very interesting free content not really free
Jonathan_Jenkins : thx
shellterrell : Aniya, I'll deal with you on Twitter! LOL
E_Teachers_Academy(Teacher) : Kirsten do you want to give a concluding note?
E_Teachers_Academy(Teacher) : or should we extend the time?
Kirsten Winkler : yes, a very short one ;)
shellterrell : And online learning is new for many they need to get comfortable with the experience
Aniya : extend it's getting exciting now lol
Kirsten Winkler : agreed!
Kunal_Sarin : lol... True@ Aniya
shellterrell : Good point Bernard
Kevin_Chen : I totally agree with Bernado
Kirsten Winkler : yes, very much agree
Karenne_Sylvester : This
makes sense -
Kevin_Chen : There is no reason to think that everything will move to one model (or one company)
Aniya : free can equal paid after..
shellterrell : Yes Bernado and sometimes people will join many language communities for different
courses
E_Teachers_Academy(Teacher) : is there a danger that strong communities can brand the whole web
app particularly
Kirsten Winkler : I think we will have a diversity*
Karenne_Sylvester : Aniya ... twitter is fun... we don't twitter with our students ;-)
Kevin_Chen : The opportunity is definitely big
E_Teachers_Academy(Teacher) : for instance, at wiziq.com it is almost become an english language
and online teaching community?
E_Teachers_Academy(Teacher) : and most people think that is all there is to wiziq
Aniya : have some student followers...i think they check my spelling though lol
Kunal_Sarin : lol
Kevin_Chen : the one point I would add to that is that there is a huge market of people who simply
can't get access -- and they are just getting connected
Karenne_Sylvester : Yes - but you don't communicate directly with them -- 80%or more is with other
teachers - your peers, right
E_Teachers_Academy(Teacher) : does anyone want to learn anything other than another language?
E_Teachers_Academy(Teacher) : :)
Aniya : anyone someone you know me, all aboard ha ha
MissShonah : @E-teachers Not at the moment :-)
E_Teachers_Academy(Teacher) : ok kirsten do you want to conclude now?

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shellterrell : I've attended as well as taught online classes and I do take classes aside from language
classes
Jason_West : Very true Kevin....and the format of the materials/courses needs to be accessible...so the
lowest common denominator can be a guide.
Aniya : Thanks to you all :)
shellterrell : I think students do want to learn other materials than just language, but language very
popular
MissShonah : Great afternoon,great chat too!Big Thanks :-)
MissShonah : Great afternoon,great chat too!Big Thanks :-)
shellterrell : Thanks again! Can we save the whiteboard
Kevin_Chen : Definitely Thanks Wiziq
MissShonah : Yehhhhh!
Anton_Kunin : Yes, I do study things other than languages on EduFire! Even though it is true that 95%
of EduFire is about languages.
Kunal_Sarin : Yes, it was great. Thanks to all of you.
Valentina_Dodge : @ E_Teachers_Academy - I work with teachers and they want to learn about
learning and web tools so there re many types of communities ;-)
E_Teachers_Academy(Teacher) : Thank you Kevin
E_Teachers_Academy(Teacher) : Bernard
E_Teachers_Academy(Teacher) : and Jason
Karenne_Sylvester : Thanks, very enjoyable
shellterrell : Can we save the chat?
E_Teachers_Academy(Teacher) : it was a privilege and pleasure to meet you guys
Valentina_Dodge : Thank you all, very interesting and well done!
Jason_West : Thanks everyone, a blast!
E_Teachers_Academy(Teacher) : thank you so much - personally from Vikrama Dhiman
Bernardooo : thanks a lot for this very interesting discussion - was a pleasure!
ChinaMike : WiziQ Thanks!!!!!
Aniya : nice classroom, it didn't crash ;)
shellterrell : Thank you so much!
Valentina_Dodge : @shellterrell WiZiQ generates link if they've been recroding!
Arkady_Zilberman : Excellent idea!

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