Minutes of Meeting ADM Team Meeting

Agenda 09/Oct/2013
Meeting Details
Called by: Location: Materials: Logistics: Agenda Items No Manoj Deb HP Bridge Leader: Date: Manoj Deb 09 Oct. 2013
th

Recorder: Start Time: End Time

Sunil Dwivedi 15:00 Hrs 15:30 Hrs

Agenda Item

To be discuss about operational challenges and bestpractice implementation.

Item Presenter Onsite-Team

Timing (minutes) 30

Next Meeting : 10thOct`13

Leader

Roll Call
Name
Manoj Deb Padam Singh Sunil Dwivedi

(Status: P = present;
Work Group/Job Title
ADM Wintel L2 Wintel L1

A = Apology;
Status
P * P

* = Absent )
Name
Rajiv Kumar Narender Kumar Nazim Ansari

Work Group/Job Title

DCS Unix L2 Backup & Storage L1

Status
P P P

ADM Team Meeting

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Document1 Last changed: 17 December 2013 at 20:48

Action Register

Sl. No 1.

Date Raised

Description

Progress Report

Person(s) Responsible

By When

Actual Comp Date

Status1

4-Sept- DMZ Landscape servers are not 2013 getting backed-up via HP DP Software as required network ports are not open.

Requirement has been shared with the client over E-mail on 30th Sept. after client meeting. As per the updates received, AV client will be manual and for backups a new server will be provisioned. It will take some time.

Rajiv (DCS)

18-Sept-2013

N/A

Open

2.

13-Sept- FC LUN path redundancy is not As per the E-mail update received 2013 available in all the servers. from client on 27th-Sept, The same is under internal discussion. Added in RAID logs. 18-Sept- Onsite Team-members should be in 13 sync with each-other.

Nazim Ansari (Backup & Storage)

05-Oct-2013

N/A

On Hold

3.

All onsite team-members should All Onsite Teamdiscuss with each-other about Members operational activities on daily basis. Shared with Gaurav. Rajiv /Gaurav

N/A

N/A

Open

4.

18-Sept- Joint MIS for Apps\ITO 13

Last date of Every Month

N/A

Open

5.

18-Sept13

EP Cluster Maintenance activity.

Downtime require from apps team for below activities. 1. Disks need to restructure according to old-allocation. 2.

Onsite Wintel\AppsTea m (Sunil Dwivedi\Rahul)

05-Oct-13

N/A

Open

Sl. No

Date Raised

Description

Progress Report AV client upgrade. 3. MS-Patch deployment. 4. MS-Cluster fine-tuning. RFC 22007 has been executed on 27th Sept against point no 1. Apps team needs to revert against downtime for rest of the action items. E-mail follow-up done on 1stOct-13.

Person(s) Responsible

By When

Actual Comp Date

Status1

6.

18-Sept13

NTP needs to be configure on Unix servers.

Testing complete. Client approval has been received against POA shared over E-mail. The activity was scheduled on 6th Oct-2013 at Narender Kumar 0900-1700 HRS but due to (Unix ) downtime was not received by customer side the same was postponed and also schedule once at 13th Oct, 2013 at 0800-1300. H/W analysis has been done against chassis. TS team needs to be share POA. Follow-up done on 7th Oct. As per the update received H/W support renewal is under discussion with JCB to perform the activity. E-mail needs to be sent to service desk to get it publish on daily basis. All team members are ready to take ownership.

13-Oct-13

N/A

Open

7.

18-Sept- Firmwares upgrade activity on Unix 13 Chassis having OA IP (172.20.71.240).

Narender Kumar/Sunil (Unix/Wintel)

13-Oct-13

N/A

Open

8.

26-Sep- KPI needs to be shared on daily 13 Basis.

Rajiv

On going

N/A

Open

9.

26-Sep- Daily reporting and documentation 13 ownership should be taken by all team members.

Rajiv/Narender/ Sunil/Nazim

On going

N/A

Open

Sl. No 10.

Date Raised 4-Oct2013

Description

Progress Report

Person(s) Responsible

By When

Actual Comp Date

Status1

Database files (.mdf& .ldf) location movement

RFC # 210271 has been raised against the same. The activity is expected to be execute on 13th Oct. post approval from Client. Users are unable to redirect on Citrix via EP Web-Interface. Working with Apps team for further resolution. Inputs have been shared with Apps team. They need to refine the data from their end and share with client for approval.

Sudhir Tiwari/Sunil Dwivedi

6-Oct-2013

N/A

Open

11.

4-Oct2013

Enterprise Portal Issue.

Wintel/Apps Team

N/A

N/A

Open

12.

7-Oct2013

DBMS quarterly maintenance window needs to be share with client.

HP ITO/Apps Team

N/A

N/A

Open

CLOSED ACTION ITEM

Sl. No Date Raised Description Progress Report Person(s) Responsible By When Actual Comp Date Status
2

Guideline

Actions are to be recorded and numbered consecutively. Each action is marked as Open until complete. When an action is complete the line relating to that action is to be shaded out (Format - Borders & Shading) and status updated to Closed. The closed item is maintained for the next two meetings in the Agenda & minutes then it is deleted from the action register 2 Status is either Open, Closed or On Hold