ALAEDDIN HALLAK
ABOUT ME
Multidisciplinary and ambitious.
Creative and pragmatic. For over
12 years, I have strived to be an
agent of positive change in sectors
like IT, finance and government,
always focused on delivering tangible business value and cutting
waste. A lifelong learner, Im fascinated by details and motivated by
grand missions. Empathy is at the
core of everything I do.
SERVICES
Available part-time or contract for:
Requirements engineering
BPM
Improving BA capability
Reviewing deliverables
Agile product management
Training or mentoring BAs
SPECIALITIES
Business Analysis
Process Improvement
Lean/agile Product
Development
User-centered Design
Customer Experience
Enterprise Architecture
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In leading the BA team at SADAD (Saudis national payment system serving +90% of nations payments), Im proud to have
transformed the BA capability into a mature organization
aligned with industry best practices and certified at CMMI Level
3 and ISO 9001:2008. With this strong foundation, we led the
transformation of SADADs business architecture as part of a
multi-year program to revamp SADADs enterprise architecture
to support planned growth initiatives. This entailed creating
SOA-based service catalog of ~20 services, re-engineering ~30
processes and managing a catalog of 200+ requirements (functional, non-functional) with full bi-directional traceability using
HP Quality Center. I have also led a cross-functional Six Sigma
initiative to identify internal opportunities for operational improvement, and led a parallel initiative to identify and manage
KPIs for all departments.
TESTIMONIAL
Ala is certainly a professional BA
with great communication skills.
Ive had the pleasure of working
with him on improving 3 of our
critical processes. I really admire
his exquisite attention to details.
He is a good listener and can pick
up on small hints and observations to draw a larger picture of
how the system will look and behave. He has great design skills,
as evident in the prototypes he
demonstrates. He is also a fast
learner and was able to learn
about our business domain in a
very short time.
Saleh Bin Ateeq
Airworthiness Inspector
General Authority of Civil Aviation
Saudi Arabia
AWARDS
Appreciation of
Outstanding Efforts, HP
Performance & Lasting
Contribution,
Bank Al-Jazira
EDUCATION
Bachelors, Computer Science
Jordan University of Science and
Technology, 2000 2004
SOLUTIONS ANALYST
Basamh Group
QUALIFCATIONS
CERTIFIED BUSINESS ANALYSIS PROFESSIONAL (CBAP)
International Institute of Business Analysis (IIBA)
CONTACT ME
Riyadh, Saudi Arabia
LeanBA.me
Ala@LeanBA.me
(+966) 56 997 8976
2015
2013
TOGAF 9 CERTIFIED
The Open Group
2013
2011
COMPETENT COMMUNICATOR
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2012
Toastmasters International
2010
2007