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7. Motivation
The process that account for an individual’s willingness to exert high levels of effort to
reach organizational goals, conditioned by the effort’s ability to satisfy some individual
need is known as Motivation.
The motivation has a great role in the success of any field. The success ratio goes
higher when the leader motivates his/her employees to do the work or complete the
task, given to them in the time. Sometimes the employees perform certain kind of
difficult and hectic tasks, that’s just because they get motivated by the employer/
concerned authorities.
The leaders/ executives/ managers of HBL motivate their employees in the above
manner to achieve the best results.

Early Theories of Motivation

Maslow’s Hierarchy of Needs:
The leaders/managers of HBL are very well familiar with all the basic or extra needs like
Physiological needs, safety needs, social needs, esteem needs and self-actualization
needs of the employees.

McGregor’s Theory X & Y:

HBL has both types of employees ‘X’ and ‘Y’ in it the mostly employees of the bank are
the type of ‘Y’ so the leaders/managers of bank are only motivates them, due to their
activeness, effectiveness and seek responsibilities but the other type of employee ‘X’
are punished (not heavily) and motivates by the Leaders/managers of bank.

Herzberg’s Hygiene Theory:

Some of the employees of type ‘X’ in the bank feel like hygiene from their job that’s why
the leaders /managers of the have to face difficulties to motivate them. But they are fully


s of

managing them as well as whole organization in the best way. They are still removing
those factors which are cause of the dissatisfaction for their employees.

Contemporary Theories of Motivation

These theories and approaches are representing the current explanation of employee’s
motivation. These theories are;

• Three- Needs theory

• Goal-setting theory
• Reinforcement theory
• Equity Theory

According to these theories, the leaders/Managers of HBL motivate their employees in

the same sense that their do the work for achievements and they behave in the best
way with everyone, so to make friendly environment in the whole organization.
The leaders/ managers of HBL provide the sustention support and suitable atmosphere
to their employees that make their full attentions towards their goals for best results.
The leaders/mangers at HBL avoid discrimination in their organization and they believe
in the equity and motivation of their each of employee as well.