www.racquetsportsindustry.com Is Your Facility Prepared for Medical Emergencies? State of Industry Report: What You Can Learn Ball Machines w Why you need one w Our annual guide Is Your Facility Prepared for Medical Emergencies? State of Industry Report: What You Can Learn Ball Machines w Why you need one w Our annual guide . s. A. Simply, The World's Best All-Weather Sports Surface Qualify for LEEO Credits For more Information or to locate a certified Installer in your area please contact us at 800-USA-NOVA or info@novasports.com www.novasports.com 2 DEPARTMENTS R S I J U L Y 2 0 1 3 INDUSTRY NEWS 7 Group to study USTA membership decline 7 ESPN to air US Open; CBS out 8 USPTA conference features new format 8 Tennis Channel loses appeal to Comcast 8 New Head bags to help combat AIDS 8 US Tennis Congress slates training 8 Hall of Fame gains top museum accreditation 10 Peoplewatch 10 Gamma offers orange and green dot balls 12 Quarterly equipment sales data 13 Short Sets 14 USTA partners with medical center 14 Sport Court completes Marine base renovation 15 Lobster offer new Elite Liberty machine 4 Our Serve 7 Industry News 16 TIA News 18 Retailing Tip 20 Your Players: Sunscreen 42 Ask the Experts 44 Your Serve, by Mary Helen Sprecher 2 RACQUET SPORTS INDUSTRY July 2013 www.racquetsportsindustry.com FEATURES 22 Data Analysis The research and trends in the State of the Industry report can help you chart a profitable path for your business. 27 Emergency Services Do you and your staff know what to do, and what equipment to have on hand, if theres a medical emergency at your facility? 30 Life Insurance Whether required or not, all tennis facilities should have an AED on hand. 32 RSI Champions of Tennis Honor Roll We celebrate 12 years of our Champions of Tennis winners, and look to your nominations for 2013 honorees. 40 Inside Job These two facilitiesone clay, one hardare excellent examples of indoor tennis court construction. 2013 GUIDE TO BALL MACHINES Contents Contents 34 Mechanical Advantage A ball machine quickens the learning curve as it helps build muscle memory. 36 Ball Machine Selector Our annual guide lists all the specs and features so you can pick the unit thats best for your business. Our Serve (Incorporating Racquet Tech and Tennis Industry) Publishers David Bone Jeff Williams Editorial Director Peter Francesconi peter@racquettech.com Associate Editor Greg Raven Design/Art Director Kristine Thom Contributing Editors Robin Bateman Cynthia Cantrell Kent Oswald Bob Patterson Cynthia Sherman Mary Helen Sprecher Tim Strawn Contributing Photographers Bob Kenas David Kenas RACQUET SPORTS INDUSTRY Corporate Offices PO Box 3392, Duluth, GA 30096 Phone: 760-536-1177 Fax: 760-536-1171 Email: RSI@racquetTECH.com Website: www.racquetTECH.com Office Hours: Mon.-Fri.,8 a.m.-5 p.m. Pacific Time Advertising Director John Hanna 770-650-1102, x.125 hanna@knowatlanta.com Apparel Advertising Cynthia Sherman 203-263-5243 cstennisindustry@earthlink.net Racquet Sports Industry is published 10 times per year: monthly January through August and combined issues in September/October and November/ December by Tennis Industry and USRSA, PO Box 3392, Duluth, GA 30096. Periodcal postage paid at Duluth, GA and at additional mailing offices (USPS #004-354). July 2013, Volume 41, Number 7 2013 by USRSA and Tennis Industry. All rights reserved. Racquet Sports Industry, RSI and logo are trademarks of USRSA. Printed in the U.S.A. Phone advertising: 770-650-1102 x 125. Phone circulation and editorial: 760-536-1177. Yearly subscriptions $25 in the U.S., $40 elsewhere. POSTMASTER: Send address changes to Racquet Sports Industry, PO Box 3392, Duluth, GA 30096. RSI is the official magazine of the USRSA, TIA,and ASBA www.racquetsportsindustry.com Distress Signals 4 RACQUET SPORTS INDUSTRY July 2013 I n early June, USTA President Dave Haggerty sent out an email that announced the formation of a Membership Innovation Study Group. USTA membership, which as Haggerty pointed out typically has gone up modestly every year by 2 to 3 percent, actually declined for 2012down 1.8 percent, a loss of more than 13,700 people. The overall decline in 2012 is despite adding more than 45,000 new 10 and under members. And for the first few months of 2013, USTA membership has continued to decline, from 2 to 3 percent each month, according to Haggerty. (Also remember, the 10 and under memberships were a free offer, for a yearlong membership.) Whats even more alarming is that USTA membership is declining despite the fact that USTA and TIA research shows both total players and frequent players increased in 2012. Overall tennis participation was up 4 percent to 28.04 million, while frequent players went up more than 10 percent to 5.3 million. The 15 or so members of this new study group (which includes section presi- dents, executive directors, delegates, staff, national committee members and oth- ers) met at the end of May to talk about membership, evaluate the current structure, and identify membership models and opportunities for the future. As many of you may know, membership in the USTA determines voting strength of the sections and section funding, but the group was asked not to discuss those sensitive and complex topics for the present time. Clearly this Membership Innovation Study Group and the USTAs membership department have their work cut out for them and have a lot of questions for which to find answers. Some of the most obvious, of course, include what exactly do members feel is a true benefit for them? What makes membership in the USTA worth the money? From an industryand RSIperspective, is the USTA effectively reaching out to tennis providers, so the USTA message and benefits fil- ters out to tennis players and potential players? Through all this, what was actually pleasing to see was the openness with which Haggerty is sharing this challenging news about membership. Hes made it a point to reach out frequently to keep USTA volunteers and the industry at large informed. The next step is for the study group to continue to gather information, feed- back and suggestions. Haggerty has promised updates as the summer goes on, and especially at the USTA Semi-Annual Meeting held during the US Open in Sep- tember. Were used to saying a rising tide lifts all boats; that increased participation will help all tennis businesses. But in the ocean of change that is todays market- place, the USTA seems to have foundered when it comes to staying relevant for its members. It will be interesting to see how the USTA plans to right the ship. Peter Francesconi, Editorial Director peter@racquettech.com I) WWW.FACEBOOK.CDMIBABOLAT [TI}{TI] BLAST ca/.1 mJl. SPIN MASTER ~ RAFAEL "EL UNICO' NADAL (SPA) AEROPRO DRIVE RACQUET RPM BLAST STRING [[ffiVi] DUAL c l l ~ LONG LASTING SPIN [ffimTEAM cal111112. EASY SPIN BABOLAT OfFICIAL BALL. RACQUET ANO STRING Of THE FRENCH OPEN I NDUSTRY NEWS I NDUSTRY NEWS I N F O R M A T I O N T O H E L P Y O U R U N Y O U R B U S I N E S S Grassroots Influencers Welcome In PHIT America Alliance The PHIT America Alliance has created a new category to help support the health and fitness campaign. Ambassadors include grassroots influencers such as tennis teaching pros, fitness professionals, retailers, park & rec administrators, P.E. and school teachers or any individual who wants to help spread the word about PHIT America and healthy living. Ever since our first News Flash article, we have been approached by grassroots influencers, coaches, professional athletes and many P.E. teachers asking how they can help support PHIT America, says Jim Baugh, founder of PHIT America. So, we decided to add the Ambassador category, to help pro- mote our cause along with the 130 PHIT America corporate sponsors. Ambassadors will receive PHIT America News Flashes and are asked to forward them to their contacts via email, Facebook, Twit- ter or any other efficient way. All Ambassadors are listed on www.PHITAmerica.org with their professional affiliation and a link to a website of their choice. Interested individuals can become an Ambassador by emailing Ambassador@PHITAmerica.org. Send your name, email address, professional affiliation(s) and a URL you would like to have linked from your listing on PHITAmerica.org. R S I J U L Y 2 0 1 3 Group to Study USTA Membership Decline I n response to a decline in USTA membership for 2012, USTA President Dave Haggerty announced the formation of a Membership Innovation Study Group to recommend models that can help boost membership in the organization. The USTA has more than 750,000 individual members, but in an email to USTA staff and volun- teers, Haggerty said membership for 2012 had declined by 1.8%, or 13,733 members, which he termed unprecedented. Historically, USTA Membership has reported modest annual increases of 2 to 3 percent in mem- ber count each year, Haggerty wrote, adding the decline for 2012 was in spite of bringing in over 45,000 new 10 and under members. He also said that so far in 2013, the member count declines are continuing, to the tune of 2 percent to 3 percent each month. In contrast, the latest USTA/TIA Participation Study showed that tennis participation in the U.S. increased for 2012. Overall participation went up 4 percent to 28.04 million, while frequent players increased 10 percent to 5.3 million. The goal of the Membership Innovation Study Group, Haggerty wrote, is to evaluate potential new membership models to enable us to remain relevant to consumers, while remaining sensitive to the financial needs of the sections. USTA membership determines voting strength of the sec- tions and section funding. The study group met at the end of May, and Haggerty says more information about what the group is working on will be coming over the next few months. The group, which has about 15 members, is being led by USTA Chief Executive of Community Tennis Kurt Kamperman and Mem- bership Director Sherry Elinsky, and includes Section presidents, executive directors, delegates, membership staff and committee members, among others. July 2013 RACQUET SPORTS INDUSTRY 7 www.racquetsportsindustry.com ESPN to Air US Open, USOS Starting in 2015; CBS Out T he USTA has entered into an 11-year media partnership with ESPN for the television and digital presentation of the US Open and the Emirates Airline US Open Series. The agreement will begin in 2015 and run through the 2025 US Open and provide more than 200 hours of live coverage each summer, including 130 hours of US Open cov- erage. Current domestic television agreements with CBS, which is in about 15 million more households than ESPN or ESPN2, conclude following the 2014 US Open. CBS has carried the US Open since 1968. ESPN will have the right to sub-license coverage with agreement from the USTA. The comprehensive deal includes rights for all ESPN platforms including cable television, digital distribution and live-stream- ing of US Open matches. By teaming with the worldwide leader in sports, the USTA will continue to ensure that tennis at every level thrives in the United States, said USTA Pres- ident Dave Haggerty. One of the most important aspects of the new broadcast agreement is the increased coverage of the US Open across multiple platforms, delivering tennis to more fans in the formats that todays con- sumers demand, said Gordon Smith, USTA Executive Director and Chief Operating Officer. P h o t o
b y
B o b
K e n a s J U L Y 2 0 1 3 I N D U S T R Y N E W S 8 RACQUET SPORTS INDUSTRY July 2013 www.racquetsportsindustry.com USPTA World Conference to Feature New Format T he USPTAs annual awards program will have a new look and format this year during the World Con- ference Sept. 23-27 at the Hyatt Regency Grand Cypress in Orlando, Fla. The awards luncheon, which takes place on Sept. 27, will feature keynote speak- er Pat Williams. Williams is the co-founder and senior VP of the Orlando Magic, a basketball Hall of Famer and a top motivational speaker. The luncheon will honor the recipients of the associations highest dis- tinctions, including: USPTA Tim Heckler Hall of Fame Award, Alex Gordon Professional of the Year Award, USPTA Master Professionals and USTA/USPTA Community Service Award. The conference will feature numerous general sessions, seminars and specialty courses. Each day will feature a theme focusing on a core compe- tency including 10 and Under Tennis, club operations/business, player development and teaching/sport science. The conference also offers a ten- nis-only buying show, International Tennis Championships, networking opportunities, and more. Visit www.usptaworldconference.com or call 800-877-8248. Tennis Channel Loses Appeal to Comcast A federal appeals court ruled unanimously May 28 that Comcast did not discriminate against the Tennis Channel by placing it in a different cable television subscription tier than Comcasts own sports networks. The U.S. Court of Appeals for the District of Columbia Circuit reversed a 2012 FCC decision that Comcast unfairly placed the sports channel in a more expensive viewing tier than its own Golf Channel and NBC Sports Network. The FCC had voted 3-2 to require Comcast to put Tennis Chan- nel on par with its own sports network, marking the first time a cable network prevailed over a cable operator under the FCC's 1993 federal anti-discrimination program carriage rules. Comcast, however, argued that the FCC's requirement infringed upon its freedom of editorial judgment and speech and that its placement of the Tennis Channel was based on the financial analysis, not discrimina- tion against a rival. Tennis Channel said in a statement Comcast's "clear pattern of dis- crimination ... warrants further review of the panel's decision and we intend to seek that review." Comcast said, Tennis Channel received exactly the carriage it bar- gained for and agreed to. Comcast's decision to carry Tennis Channel was the product of legitimate business considerations, not affiliation. Head Partners with (RED) To Combat AIDS A t the French Open, Head launched a (RED) Special Edi- tion bag collection to help in the fight against AIDS. Head said 40 percent of the profits from each Head Red bag will go to the Glob- al Fund to fight AIDS. The bag was carried by Head pros includ- ing Novak Djokovic, Sloane Stephens and Gilles Simon. The bag collection includes a Red Monstercombi ($110) with compartments for 12 racquets and a Red Backpack ($70). The Global Fund provides pro- grams to fight AIDS, tuberculo- sis and malaria, and (RED), co-founded by singer Bono, partners with various brands to also combat AIDS. USTC to Bring World-Class Training to Recreational Players T he US Tennis Congress (USTC), a new initiative for adult recreational players, will deliver world-class training and education to adult amateurs at the orga- nizations first gathering Oct. 11-14 in Atlanta. The faculty includes Olympic silver medalist Emilio Sanchez, two-time Wimbledon doubles champion Don Johnson, and several former Top 100 profes- sionals, in addition to top teaching pros. Ive met hundreds of other adult players who, like me, are deeply passionate about achieving their personal best, says USTC founder P.J. Simmons. We have no illusions about ever playing like a world-ranked player, but we love the sport. We designed the USTC to help more adults experience the kind of comprehensive, cutting-edge training a junior could at a tennis academy, in order to fast- track their progress and fulfill their dreams. Think of it as a TED-style conference meets tennis camp. The USTC-Atlanta will be at the Dolce Atlanta Hotel & Resort and the Peachtree City Tennis Center and will feature more than 35 top experts on its world-class faculty. USTC also has created a Teach- ing Pro Observer Program for a limited number of teaching pros and coaches to audit master classes and workshops. Participants will be eligible for con- tinuing education credits from PTR and USPTA and have the opportunity to gain certifications in Cardio Tennis and TRX Cardio Tennis. For details and regis- tration, visit www.ustenniscongress.com. Hall of Fame Gains Top Museum Accreditation T he International Tennis Hall of Fame & Museum in Newport, R.I., has achieved accreditation from the American Alliance of Museums (AAM), which is the highest professional achievement in the museum industry. AAM Accreditation indicates that the accredited museum is operating at the highest level of museum professional standards and that it demonstrates a commitment to excellence in all that it does. Of the nation's estimated 17,500 museums, just over 1,000 are accred- ited, and the International Tennis Hall of Fame & Museum is the first sports hall of fame to receive the honor. It is the second sports museum (American Museum of Fly Fishing) and the second hall of fame (Country Music Hall of Fame) to achieve this distinction. I N D U S T R Y N E W S June 2013 RACQUET SPORTS INDUSTRY 9 www.racquetsportsindustry.com J U L Y 2 0 1 3 I N D U S T R Y N E W S Novak Djokovic has a new footwear deal with Adidas. The world No. 1 debuted his Barricade 7 at the French Open. Former USTA President David Markin passed away at the end of May. Markin served as USTA president from 1989-90, then chaired the US Open site committee in the mid-1990s, which planned and executed the revitalization of the National Tennis Center, including the construction of Arthur Ashe Stadium. The retired tennis star Andy Roddick has been hired as one of the co- hosts of Fox Sports Live, a three-hour news, opinion and highlights show that will air nightly on Fox Sports 1 when the network launches Aug. 17. Roddick said he will appear nightly Monday to Friday, working either four or five nights depending on the week. Dan Faber is the new executive director of USTA Serves, the national charitable foundation of the USTA. He most recently served as executive director of NJTL of Trenton, N.J. The USTA Midwest Section announced its 2013 Hall of Fame inductees, tennis legend Billie Jean King and USTA Past President Jon Vegosen. Both will be inducted into the sections Hall of Fame on Dec. 6 in Chicago. Andre Agassi has renewed his partnership with Nike. The deal will focus on a shared passion for tennis, along with a commitment to help kids become more active and realize their full potential through sports. Agassi and Nike will advocate for change, leveraging the Designed to Move framework for action. Rod Laver, the only person to have won the Grand Slam twice, will be an honored guest at the Interna- tional Tennis Hall of Fame's Legends Ball, an annual celebration to be held Sept. 6 in New York City during the US Open. At the event, Laver will receive the Eugene L. Scott Award, given to an individual who has shown a commitment to tennis and has made a positive impact on the sport. Tennis Channel has appointed Ross Schneiderman to senior coordinating producer. Schneiderman, who is based in Con- necticut, will oversee the network's television production of the Australian Open, French Open, Wimbledon and the US Open, in addition to other top-level tournaments. The eight- time Emmy Award winner has nearly 30 years of TV produc- tion experience, most recently with CBS Sports. Michael Schaeffer of the University of Oregon and Orlando Superlano of Texas Christian University have been selected as the 2013 Wilson/ITA National Promoter of the Year Award winners. Both will receive a paid summer internship at Wilson's global headquarters in Chicago. Puma appointed Andy Koehler as chief operating officer. He succeeds former COO Klaus Bauer. Former University of Florida All-American Mark Merklein, perhaps the most decorated mens tennis player in UF history, is returning to Gainesville as an assistant coach. Hell work with head coach Bryan Shel- ton. Amer Delic, who served as the assistant coach this season, has taken a job as the Director of Tennis at The Polo Club in Austin, Texas. Wilson racquetball players Debbie Tisinger-Moore and Mitt Layton were inducted into the Racquetball Hall of Fame at the recent National Single Racquetball Championships. Tisinger-Moore holds a record 92 gold medals with 53 of them being titles at USA National events. Layton captured six National titles and 13 US Open titles in his age divisions from 1995 to 2004. Head Penns Paola Longoria captured her fourth Season Championship of her career on the Ladies Professional Racquetball Tour in early May. PEOPLEWATCH Gamma Offers Orange And Green Dot Balls G amma Sports is shipping new 60 Orange Dot and 78 Green Dot balls for 10 & Under Tennis and ITF Tennis 10s and Tennis Xpress lessons and play. The 60 Orange Dot ball is 50 percent slower than a standard yellow tennis ball, ideal for ages 10 and under on a 60-foot court and adult beginners. The 78 Green Dot ball is 25 percent slow- er than a yellow tennis ball, ideal for ages 10 and under and 11+ and adult begin- ners on a 78-foot court. Visit www.gam- masports.com or email pm@gam- masports.com. Sam Chan is New USRSA Tester Down Under T he U.S. Racquet Stringers Association announces that Sam Chan is the newest USRSA certification tester in Australia. Chan has been stringing racquets for 40 years and has been a member of the official stringing team at 17 Grand Slams and Masters events, and also at other ATP and WTA tournaments. Chan, who moved from Lon- don to Australia in 2011, also was a stringer at the Olympic games in Athens, and in 2006 was on the official stringing teams for all four Grand Slams tournaments. Hes also a certification tester for ERSA and CRSA, and he initiated and organized racquet stringing courses in mainland China for a number of years. 10 RACQUET SPORTS INDUSTRY July 2013 www.racquetsportsindustry.com June 2013 RACQUET SPORTS INDUSTRY 11 I N D U S T R Y N E W S www.racquetsportsindustry.com Is Your Facility Outstanding? S ubmit your application now for the USTAs annual Out- standing Facility Awards. The awards program is designed to encourage high standards for construction and/or renovation of tennis facilities. Application deadline is June 28. The USTA evaluates entries based on criteria that includes the facility itself and its tennis programs. There is no minimum or maximum number of facilities selected; the number of recipi- ents honored will depend on the quality of the applicants. Awards will be presented during the USTA Semiannual Meeting in New York City during the 2013 US Open. For more information on the USTA Outstanding Facility Awards and for the application/nomina- tion form, Visit USTA.com/About- USTA/USTA-Awards. Sarasota Residents Petition to Save High School Courts L ocal Sarasota, Fla., residents are peti- tioning to save the eight tennis courts at Sarasota High School after word got out that there was a plan to demolish them this summer to create a new bus loop. An online petition"Stop the demolition of the tennis courts at Sarasota High School. Keep the Courts"has been created with plans to eventually present to local govern- ment. These courts have been a valuable community resource for many years, pro- viding exercise and recreation for thou- sands of people, from the surrounding neighborhoods and throughout the area, reads the petition. Many Sarasota High School tennis teams have trained and played on them. This is the only set of eight public courts in the county. The dem- olition of these courts, which cost a lot to build and have only recently been resur- faced, is a waste of taxpayer money. Visit signon.org/sign/keep-the-tennis- courts. Ashaway Named Official String of World Squash Championships A shaway Racket Strings has been named the Official String Partner for the 2013 Men's World Squash Championships. The tournament will be held Oct. 26-Nov. 3 in Manchester, Eng- land, where 64 of the world's top professional squash players will compete for a $325,000 prize. Ashaway will also have stringing rights to the 2013 Allam British Open in Hull, England, May 20-26. Ashaway was the Official String Partner for the British Open last year and the British Grand Prix for the past three years. "Ashaway is always eager to support profes- sional and amateur squash whenever we can," says Ashaway Vice President Steve Crandall. "To be associated with prestigious events like the British Open, the World Championships, and the Grand Prix is an honor as well as a pleasure." Ashaway will be represented at these events by its longtime UK distributor Goode Sport. According to Goode partner Paul Smith, stringers for the events will be Liam Nolan of the UKRSA and Nick Down of Smart Racquet. They will use Ashaway Electronic SM7900 machines. J U L Y 2 0 1 3 12 RACQUET SPORTS INDUSTRY July 2013 www.racquetsportsindustry.com Top-Selling Tennis Strings at Specialty Stores By year-to-date units, Jan.-March 2013 1. Prince Synthetic Gut Duraflex 2. Babolat RPM Blast 3. Wilson NXT 4. Wilson Sensation 5. Luxilon Alu Power Top-Selling Racquets at Specialty Stores By year-to-date dollars, Jan.-March 2013 Best Sellers 1. Babolat Aero Pro Drive 2013 (MP) 2. Babolat Pure Drive GT 2012 (MP) 3. Wilson BLX Juice (MP) 4. Wilson Steam 99S (MP) 5. Babolat Aero Pro Drive GT (MP) Hot New Racquets (introduced in the past 12 months) 1. Babolat Aero Pro Drive 2013 (MP) 2. Wilson Steam 99S (MP) 3. Wilson Steam 105S (OS) 4. Head Graphene Speed Pro (MP) 5. Babolat Aero Pro Team 2013 (MP) Tennis Racquet Performance Specialty Stores January-March, 2013 vs. 2012 Units 2013 119,590 2012 138,764 % change vs. 12 -14% Dollars 2013 $17,702,000 2012 $19,477,000 % change vs. 12 -9% Price 2013 $148.02 2012 $140.36 % change vs. 12 5% Top-Selling Tennis Shoes at Specialty Stores By year-to-date dollars, Jan.-March 2013 1. Prince T22 2. Adidas AdiPower Barricade 7 3. Nike Zoom Vapor 9 Tour 4. Nike Air Max Cage 2013 5. Asics Gel Resolution 5 (Source: TIA/Sports Marketing Surveys) July 2013 RACQUET SPORTS INDUSTRY 13 www.racquetsportsindustry.com > The USTA has announced that the annual USTA Tennis Teachers Conference, which hap- pens in New York City during the US Open, will be on hiatus in 2013 and will return in 2014, then occur every other year as what some offi- cials say will be a bigger event. > Nominate for RSIs 13th annual Champions of Tennis Awards. Email your picks to rsi@rac- quettech.com, and put champions in the sub- ject line. In the email, include the category, name of the person or organization youre nom- inating, contact info, and brief information about the nominee. Deadline is Sept. 15. See page 32 for more information. > Flex leagues T2Tennis and Ultimate Tennis have merged, creating what they say is the largest tennis flex league in the U.S. The com- bined league has more than 100,000 members and operates in seven states. The merger will allow the new combined company to focus on improving the players experience, new league offerings and geographic expansion. The new combined organization currently offers leagues in Atlanta, Tampa, Sarasota, Fort Myers, Char- lotte, Denver, Los Angeles, San Francisco, Austin, Dallas, Houston and San Antonio. Leagues offered include singles, doubles and mixed doubles. > Indian pro and 12-time Grand Slam doubles champion Mahesh Bhupathi is moving forward with his plans for the International Premier Tennis League, an elite competition that would feature the worlds best players participating for six as-yet unspecified franchises throughout Asia. The projected launch date is late 2014, and the IPTL has already garnered support from Novak Djokovic, Rafael Nadal, Andy Murray, Ser- ena Williams, Maria Sharapova and Victoria Azarenka, among other top pros. SHORT SETS > Carlton USA, a subsidiary of Dunlop Sports Group America, has renewed its sponsorship of the National Badminton League (NBL) and the Intercollegiate Badminton Association (IBA). > Tennis fans can now enjoy a daily dose of ten- nis history on their iPhone, iPad and Android powered devices via the new tennis app "This Day In Tennis History," available for $4.99 in both Apple's AppStore and the Google Play Store. The easy-to-use app was created by Randy Walker, the former USTA press officer and now the man- aging partner of New Chapter Media, and devel- oped by Miki Singh, the former ATP Tour press officer and the founder of www.FirstServe Apps.com. > World TeamTennis announced that tennis champions Venus Williams and Andy Roddick have become part owners of the business and of the professional team tennis league co-founded by Billie Jean King. > The University of Virginia men and the Stan- ford women ended the season ranked No. 1 in the final ITA College Tennis Ranking. > The Hilton Head Island-Bluffton (S.C.) Cham- ber of Commerce plans to spend $25,000 to research the value of Hilton Head's tennis indus- try. There are more than 300 tennis courts in the area. > The University of Georgia captured the 2013 USTA Tennis on Campus National Championship, defeating the University of Florida in the final, 26-24. In other ToC news, North Dakota State Universitys Club Tennis Team has been named 2012-13 Tennis On Campus Club of the Year. Uni- versity of Illinois senior Michael Lynch is the USTA Tennis On Campus National Leader of the Year for the 2012-2013. 14 RACQUET SPORTS INDUSTRY July 2013 www.racquetsportsindustry.com I N D U S T R Y N E W S J U L Y 2 0 1 3 USTA Partners with Mount Sinai Medical Center T he Mount Sinai Medical Center in New York City has been named the exclusive medical services provider and hospital of the USTA and US Open. In addition to providing on-site clinical care for tennis professionals competing in the US Open, Mount Sinais team of experts will lead the development of policies around injury prevention and will conduct educational outreach to promote the health benefits of tennis. In conjunction with the new partnership, Dr. Alexis Chiang Colvin, will serve as the USTAs Chief Medical Officer. Colvin is an assistant professor of sports medicine and a specialist in the surgical treatment of sports-related injuries of the knee, shoul- der and hip. In her new role with the USTA, Colvin will assist with initiatives across multiple divisions, including player development, community tennis, and diversity and inclusion. She previously served as a consultant to the USTA for the US Open. Prince to Sponsor Meet & Greet at IART T he 7th annual IART Racquet Technicians Symposium is set to kick off on Sept. 21, with a new format for the first day, says IART symposium founder Tim Strawn. The opening meet and greet will take place on the tennis courts. Prince Sports will sponsor opening-day events beginning with Cardio Tennis, a round-robin tournament, then time for attendees to demo new Prince racquets. The group then moves inside for drinks and food provided by Prince. There will also be a trivia quiz with prizes that include autographed racquets from Prince touring pros. Prince is also offering a free hoodie to those who register before July 15. In addition, Wilson will give away a Baiardo stringing machine that was used at the 2013 Australian Open. Early registration will ensure more chances to win the machine. The IART symposium runs from Sept. 21 to 25 at Saddlebrook Resort in Tampa and will include USRSA certification testing, the ERSA Pro Tour Stringer exam, and a four-hour racquet customization class. Visit GrandSlam- Stringers.com and click symposium, or contact Strawn at tim@gssalliance.com or 540-632-1148. Sport Court Completes Marine Base Renovation S port Court of Southern California recently completed a major recreation facility renovation at the Marine Corps Air Station Miramar in San Diego that included two new acrylic tennis courts, four new PowerGame modular basketball courts, the conversion of two existing cracked hard tennis courts to synthetic grass, and a new indoor track and training area. Home to the Third Marine Aircraft Wing, MCAS Miramar hosts over 25,000 active duty military, families, civilians, and guests on any given day and is home to over 400 military families. This facility upgrade will go a long way to support our warriors from a fitness and readiness standpoint, says Frank Guasti, Miramars capital improvements offi- cer. The courts, along with our new indoor track and turf area, also give our Marines families and children a place to play, stay fit, and have a lot of fun. We couldnt be more pleased with the outcome. July 2013 RACQUET SPORTS INDUSTRY 15 www.racquetsportsindustry.com I N D U S T R Y N E W S Lobster Offers New Elite Liberty Ball Machine L obster Sports latest addition to the Elite Series line of portable tennis ball machines is the Elite Liberty. Lobster says the Elite Liberty was devel- oped to meet the needs of beginners to inter- mediate players who seek advanced control of ball speeds and ball spins at an affordable price. Ball speed can range from 20 to 80 mph. The machine, which has a sug- gested retail price of $899, can hold 150 balls and produce shots from ground- strokes to lobs, will a variety of spins. Bat- tery life is two hours. Optional accessories include a wireless remote control, fast chargers, and external AC power supply. For more information, contact 800-526- 4041. Two Named PTR International Master Professionals F elipe Alarcon of Bradenton, Fla., and Savina Diankova of Hastings-on-Hud- son, N.Y., have been selected as PTR Inter- national Master Professionals. PTR established the International Master Pro- fessional designation to recognize individ- uals who have made significant contributions to the game of tennis throughout their careers. There are only 33 PTR International Master Professionals. Alarcon (at left, with PTR CEO Dan Santorum and Diankova) came to the U.S. from Ecuador in 2011. He currently works at Pembroke Lake Parks. Diankova has been involved with tennis for more than 37 years. She came to the U.S. after coaching in her native Bulgaria, then Turkey. She is the director of tennis at Hudson Valley Health & Tennis Club. MEMBER CLASSIFIEDS FOR SALE: 2 Prince Impact m/p 4 3/8 for sale. They are in good shape. Please Email me at: misawagt@gmail.com George W. Theobald Congratulations To the Following For Achieving MRT Status New MRTs Beth McCaskill Duluth, GA Kaitlin Flaherty Fayetteville, NC Michael Vernon Sunnyvale, CA Shawn Arnette Lawrenceville, GA Tom Daglis Fayetteville, NC Tennis Leads the Pack Among Traditional Sports Growth Despite f l uctuating participation trends among traditional sports, tennis continues t o lead t he pack in long-term participation growth, which is up 31% from 2000 to 2012, according to the U.S. Sports, .Fitness, and Recreation Participation Report recently released by the Physical Activity Council. The study, which is the nation's largest physical activity study covering a sample of more than 40,000 individuals, shows tennis as one of only two traditional sports with positive participation growth over the last 12 years. Gymnastics, a distant second, up 5%, is the only other traditional sport to show growth during this time period. Other " traditional " sports include: badminton, basebal l, basketball. fishing, football, golf, ice hockey, racquetball, soccer, and softball. Importantly, the PAC study shows tennis is the only traditional sport with positive linear growth in participat ion rates for kids between ages 6 and 17 (as shown in yel low in chart) . Among that age range, the percent of the population participating in tennis steadily increases, whereas other sports typically see a steady decrease in parti cipation percentage rates beginning around ages 12 and 13. "Getting children into tennis and keeping them in the game is a key priority for not only growing the 2501 Partidpallon Rates by AceUnder 18s 2012 6 1 t ' w 11 u u " u a v ... -+-8aseball2012 + aaketboii2D12 - FootbaR (Tickle) 2012 Soccer (OUtdoor) 2012 -trVolleylloll (Court) 2012 Tennis lOU game, but also the business of tennis," says TIA Executive Director Jolyn de Boer. Overall numbers in the 2012 PAC report with respect to tennis participation showed little year-over-year movement. Similar to the 2011 study, the PAC report indicated there were 17 mi llion total players and just over 5.2 mil lion frequent players (those who play at least 21 times a year). The PAC report is supported by the Sports & Fitness Industry Association, TIA, USTA and five other sports associations. For more about the 2012 study, visit PhysicaiActivityCouncil.com. For more on tennis-specific data, contact research@tennisindustry.org or visit tennisindustry.org/ research. Industry Drives PlayTennis.com! posts about PlayTennis.com, and help spread the word on al l Cardio Tennis Participation Tops 1.4 Million Cardio Tennis participation grew to over 1.4 million participants in 2012, according to the latest PAC parti cipation report. Since Cardio Tennis, which is managed by the TIA, was first measured in 2008 by the PAC report, the program has seen rapid growth in terms of parti ci pation. In the five-year period from 2008 to 2012, participation has grown 7 4%, from 830,000 participants to over 1.44 million. Data shows that more first-time and casual pa rtic i pants are taking to Cardio Tennis. The number of casual participants, those who play Cardio Tennis 1 to 10 times per year, is up 87% from 2008 to 2012. Cardio Tennis is a perfect fit as a group fitness activity, as more health and fitness- conscious consumers demand social interaction in their work- outs. Visit CardioTennis.com. PlayTennis.com-the single platform for all things tennis, designed to bring people into the game and keep them playing and connected to the sport-is up and running. Even though some of the site's excit ing features are still being fine-tuned, check out PlayTennis.com's redesign, as the site continues to see increased use by both consumers and providers. of your social media outlets, As part of our effort to spread the word, and to continually increase the number of providers who are listed with their most current information in PlayTennis. com's free searches, we're reaching out to all segments of this industry. Manufacturers, tennis organizations, pro tours, leagues, media, retailers and others should push out the message that PlayTennis.com is THE place to get into the game, stay in the game, have fun on the court, and get fit and healthy! Expect to see e-blasts, tweets and 16 RACQUET SPORTS INDUSTRY July 2013 which could potentially reach nearly 100 million people. Also available for providers are PlayTennis.com hang- tags for racquets and apparel, inserts for shoe boxes and messaging for ball cans. There are email templates, ads, web banners, posters, fliers, and logos you can place on your websites. Information and downloads are at Tennislndustry.org/playtennis. PlayTennis.com-which is unbranded and solely focused on growing this sport- is a rallying point for this industry. When you help tennis grow, you help your business grow, too. Join the TIA .. . Increase Your Profits . . . Grow t he Game .. . www.Tennislndustry.org New Cardio Tennis Website is Live! CardioTennis.com has been revamped and improved- now with more detailed information for both tennis providers and consumers about the expanding Cardio Tennis program. The enhanced functionality and technology features of the new site are crucial components to growing the base of Cardio Tennis providers and players. Gn FI:t.11AVE FUN BURII MOil'tALI RIESI lri@ffi.f.ffii For Authorized Providers: The website has a newly developed platform for Cardio Tennis Leaders to access Cardio Tennis marketing materials to help make their programs successful and profitable. Authorized Providers have instant access to the Cardio Tennis Leader dashboard as well as other features such as Cardio Tennis Interactive (an online fitness/tennis challenge software) and the Cardio Tennis Marketing Asset Management site, where marketing tools such as fliers, postcards, and more can be customized and downloaded. 'f" Hi on tht FUNI I f ""'> l(,t, l __ ,_
For Consumers: CardioTennis.com makes it easier to find CT classes, as well as learn more about the program. An updated "Frequently Asked Questions" covers highlights and details about Cardio Tennis, and the library of overview videos and "One Minute Clinics," courtesy of Tennis Channel, allows consumers to see Cardio Tennis in action. The new site shows consumers the benefits of playing Cardio Tennis, how to properly train using a heart-rate monitor, offers success stories, and more. Still to come (in mid-2013) will be functionality to allow consumers to search for and sign up for Cardio Tennis classes online. For questions, or to become a CT Authorized Provider, contact the TIA at (843) 686-3036 or email m ichele@ca rdiot en n is.com. Tennis professionals from around the world came to Hilton Head Island, S.C., in early May for the PTR Symposium, where Cardio Tennis was on the morning schedule for attendees. In addition, two training courses, giving teaching pros the opportunity to become a Licensed Cardio Tennis Professional and Qual ified TRX Cardio Tennis Professional, were held on the days following the Symposium. TIA Cardio Tennis Manager Michele Krause and Dorian Adam, the director of Life Sports for TRX, also gave a Symposium presentation on TRX Cardio Tennis, which integrates the TRX suspension training system into the Cardio Tennis workout. "The presentation offered an excellent opportunity for Symposium attendees to see a program that bridges the gap between the fitness and tennis worlds," Adam says. "Plus, it can help a facility's bottom line." Members of the TIA Cardio Tennis Trainer team traveled to Hilton Head Island for a Cardio Tennis Masters training program held in the days after the PTR Symposium. The main role of a trainer is to deliver the highest quality Cardio Tennis and TRX Cardio Tennis Training Courses. Trainer members also deliver presentations and workouts at industry conferences and meetings. "The Cardio Tennis program, brand, and product continues to evolve," says Krause, "and keeping our team of trainers up to date on new developments allows us to deliver the best, most consistent product possible anywhere in the world." The courses saw tennis and fitness professionals learn how to deliver Cardio Tennis and TRX Cardio Tennis as licensed professionals. Additionally, PTR members who completed one or both courses receive MAP points for their training. To learn more about Cardio Tennis and TRX Cardio Tennis, and to see the training course schedule (including at the upcoming USPTA World Conference), visit CardioTennis.com. For other questions, contact the TIA at info@cardiotennis.com. II TIA Plans Meetings in NYC Before, During US Open The TIA is at work planning various meetings in New York City before and during the US Open to help keep the industry informed and up to date on the latest research, data and key industry "talking points." In early August the TIA is looking to meet with business media in New York to share news about the industry, present storylines on initiatives, and offer industry background for stories on tennis leading into and during the Open. The TIA plans to hold its annual board meeting, followed by a separate leadership meeting, then a meeting for tennis retailers to discuss, among other things, the Tennis Tune- Up Campaign and the TIA Retailer Division. Stay tuned for more information on these meetings and topics. Join the TIA ... Increase Your Prof its .. . Grow the Game . . . www.Tennislndust ry.org July 2013 RACQUET SPORTS INDUSTRY 17 18 RACQUET SPORTS INDUSTRY July 2013 & Retailing 122 your store environment looks inviting and ready for each shoppers journey, whether thats first thing in the morning or the last customer of the day. Going through a recovery checklist after closing ensures that you will be ready for the first shoppers the next morning. Turning right. There are volumes of research to back up the simple fact that shoppers will turn to the right when enter- ing a retail environment if it is possible to do so. If your store allows shoppers to turn to the right after they enter and go through the transition zone, place power displays up front and directly in shop- pers line of sight as they turn to the right. Power displays. These are where you prominently display the latest merchan- dise or sale items that you want to feature and make sure shoppers see. They are typically among the largest displays in your store, and because of their impor- tance, they need to be kept neat, clean and well stocked. And they also need to be changed as frequently as your most frequent customers visit your store; even if the featured merchandise doesnt change, make sure the display itself is re- configured and re-dressed. Once your shoppers have seen a dis- play they tend to forget its there. You need to keep all of your displays fresh and new so frequent and returning shoppers find something new and inter- esting, even though they may have seen the actual products before. Aisles. Your store aisles take shoppers on their journey, and, while it may be a challenge for smaller stores, aisles need to be wide enough to accommodate strollers and allow two adults to pass without touching. Research shows that if a woman is put in an uncomfortable situa- tion where she touches or is touched by another shopper to get through an aisle, the shopping visit is over. Give shoppers the tools to shop. Many specialty retailers forget completely about making it convenient to actually shop their stores! Providing shopping carts, onsumers will decide in the first three to five seconds if they are com- fortable in your store. Making shop- pers comfortable in your specialty tennis retail environment as soon as possible is a critical factor in your conversions and your stores close rate and, of equal impor- tance, in consumer satisfaction with your retail brand. Start with your main entrance. When you or your staff opens your store each day, make the first tasks sweeping and cleaning the sidewalk or paved area that leads to your main entrance. Make sure glass doors and windows are cleaned regu- larly. Remove and toss any old, out-of-date signsand invest in sign-making software or find a local sign shop. Its better to have no signs than to have unreadable or hand- scrawled signs. And scrape off all decals and fliers that are taped to your entrance door and windows. Shoppers will be more comfortable with a clean and inviting entrance to your store. Create a neutral transition zone. First- time shoppers entering a store need a bit of neutral space, or a transition zone, to process where they are and figure out where they want to go, so make sure your entrance isnt crowded or jammed with displays. This is true even for the smallest stores. And be aware that the vast majori- ty of shoppers entering a store at a normal walking speed will simply not recognize or react to signs or merchandise displays that immediately crowd them or get in their face the instant they come through the door. Its better to create a transition zone than waste the space with a cluttered front entrance that shoppers wont react to. Practice recovery regularly during the day and at close. Keeping your store environment neat, clean and inviting needs to be part of your daily operating process, including sweeping, vacuuming and mopping the floors and dusting and polishing the counters, fixtures and dis- plays. Folding (and re-folding) clothing on display and putting out fresh stock needs to be scheduled several times a day so C www.racquetsportsindustry.com This is part of a series of retail tips presented by the Ten- nis Industry Associa- tion and written by the Gluskin Townley Group (www.gluskintownleygroup.com). For upcoming TIA retail webinars, and to view previous webinars, visit TennisIndustry.org/webinars. How to Put Shoppers in the Comfort Zone bags or baskets encourage shoppers to stay and actually shop. This is so simple that it is too often overlooked. Even if your store is small, make sure shoppers have what they need to stay and shop. Its all part of making your store sticky. Seating shows you care. Finding cre- ative ways to provide seating will help increase conversions, close rates and average transaction value. Make sure there is some type of seating, with mir- rors associated with shoe displays and also changing or fitting rooms. Women often shop together and will spend more time trying on shoes and clothing if there is seating for their companion. Seating also is important for the signifi- cant other who comes in with the shop- per; make them comfortable by providing a place to at least sit while the shoppershops! w 20 RACQUET SPORTS INDUSTRY July 2013 & Your Players rays can penetrate glass and clouds. UVB is the middle-range of UV and is responsible for burning, tanning and skin aging, and it plays a major role in the development of skin cancer. The most significant amount of UVB hits the U.S. between 10 a.m. and 4 p.m. April through October. Suffice to say, no matter what time of year, players need continual protection from both UVA and UVB if theyre play- ing outside, even on cloudy days. When considering sunscreen products, look at those labeled broad spectrum. Understanding SPF Sun Protection Factor, or SPF, is a mea- sure of a sunscreens ability to prevent harsh UV from damaging the skin. How does it work? If it takes 20 minutes for your unprotected skin to start turning red, then a product with an SPF of 30 should protect your skin from reddening for about 10 hours (20 minutes x 30). Another measurement is in terms percentage: An SPF 15 filters out about 93% of UVB rays. Products with SPF 30 block about 97% and SPF 50 keeps out 98%. But often, people using higher SPF- rated products have a false sense of secu- rity and may stay in the sun longer, overexposing themselves to both UVA and UVB rays. Philippe Autier, a scientist at the Inter- national Agency for Research on Cancer, has conducted studies on sunbathers and believes high SPF products spur pro- found changes in sun behavior which have prompted the increased melanoma risk found in several studies. Also, the effectiveness of sunscreen products are decreased by longer exposure to the sun and constant sweating. New FDA Guidelines Last year, the U.S. Food and Drug Administration came out with new label- ing and testing guidelines for sunscreens. kin cancer is the most common form of cancer in the U.S. Accord- ing to the Skin Cancer Foundation, more than 2 million people are diag- nosed with skin cancer every year, and over the past 30 years, more people have had skin cancer than all other can- cers combined. One estimate says that one in five Americans will develop skin cancer in the course of a lifetime. But skin cancer also might be one of the most easily preventable forms of cancer. Protection from the sun is essen- tial for preventionabout 90 percent of non-melanoma skin cancers and 65 per- cent of melanomas are associated with exposure to ultraviolet (UV) radiation from the sun, according to the SCF. Tennis players are at particular risk, so it makes sense that you stock appro- priate clothing and sunscreen products in your shop and at your facility to pro- tect players when they go outside to play. Shining a Light on UV Weve all heard about UV rays. There are actually three types: UVA, UVB and UVC. The short-wave UVC rays arent a concern for skin cancer since they dont reach the Earths surfaceits the UVA and UVB rays that cause the damage and are responsible for skin cancers. In fact, the National Institutes of Health and the World Health Organization have identified broad spectrum UV (broad spectrum means both UVA and UVB) as a human carcinogen. UVA is long-wavelength ultraviolet radiation and accounts for up to 95 per- cent of the solar UV radiation reaching the Earth. UVA rays are present during all daylight hours, all year long, and they penetrate into the deeper layers of the skin. For years, UVA has been thought to play a major role in skin aging and wrinkling, and recent studies suggest it can initiate and exacerbate the develop- ment of skin cancers. Importantly, UVA S www.racquetsportsindustry.com Burn Notice It may seem like a minor item to stock, but sunscreen can play a major role in protecting your players. Importantly, by the end of 2013, there will no longer be any sunscreens rated higher than SPF 50. Products with rat- ings higher than SPF 50 were not shown to increase the effectiveness of the sun- screen. Another important change is that broad spec- trum is now an official term and means a sun- screen product meets FDA stan- dards for both UVB and UVA protection. (Before, broad spectrum was often used but had no official meaning.) If a product only pro- tects against UVB, it will just say SPF 30 (or whatever the SPF rating may be). If a sunscreen pro- tects against both UVA and UVB, the label will read Broad Spectrum SPF 30. Additionally, the FDA ruling prohibits claims of a sunscreen being waterproof on a label, since a sunscreen cannot, in fact, be waterproof. New labels will appear with the term water resistant, but then must specify whether they pro- tect for 40 or 80 minutes of swimming or sweating, based on laboratory testing. Other terms that will no longer be allowed on sunscreen labels are sun- block and sweatproof. So, protect your players, and keep them playingall year long.w Guidelines for Sun Protection w Apply sunscreen 15 to 30 minutes before going out into the sun. w For lotions, use 2 to 3 tablespoons to cover your body. For spray products, apply as much as can be rubbed in, then repeat the process. w Regardless of the SPF rating, reapply every 2 hours and again after sweating or swimming. w Even when using sun screen, limit time in the sun and wear pro tective clothing and a hat. w Always check the expi ration date. w Dont store sunscreen in a car; extreme tem peratures will degrade its effectiveness. BY CYNT HI A S HE RMAN INDUSTRY RESEARCH ANALYSIS The research and trends in the latest 'State of the Industry' report can help you chart a profitable path for your business. BY RYAN MELTON AND PETER FRANCESCONI E very year, t he Tennis Industry Association produces key research reports chat tennis businesses can use to help grow their botwm lines. The recently released 2013 edi tion of the "State o f the Industry report contains data and trends that can help teaching pros, retailers, facil i ty managers and other tennis providers. The State of the Industry analyzes and compil es data from the more chan 70 annual TIA research reports to help show where this industry has been, where it is now, and where it's going. Presented here is j ust a small sampling of some key findings in the most recent report and what they may mean for your business. (The complete State of the Industry is available for TIA members. For more information, visit Tennislndustry.org.) A Growing Tennis Economy You're part of a Total Tennis Economy estimated to be worth $5.57 bill ion in the U.S. at the end of 20 12, which is a 3 percent increase over 2011 (compared to the 1. 5 percent increase in the overall U.S. economy) . As you've probably experienced, whi le t he tennis economy is not necessarily booming, it is holding its own. One key economic indicator the TIA uses in its analysis is the Consumer Confidence Index. whi ch has increased sli ghtly each of the last three years. Tradit ionally, the CCI has been a good predictor of how tennis equipment is trending overall-as the CCI increases, equipment shipments and sales also appear to increase. Total tennis participation in 2012 was up 4 percent to 28.04 million. Even better, frequent players, who play 21 times a year or more and account for more than 70 percent of all money spent in tennis, increased 10 percent, to 5.3 million. For all segments of the industry, this bigger 22 RACQUET SPORTS INDUSTRY July 2013 The Industry at a Glance 2012 Total Tennis Economy .. $5.57 Billion Total Participation . .. 28.04 Million Youth Tennis Participation (Ages 6-11) . .. . 3.7 Million Frequent Tennis Players (21+ times a year) 5.31 Million Manufacturer Year-End Wholesale Shipment Units (M1/Iions) Tennis Racquets Tenni s Ball s Red, Orange. Green Balls .... 3.43 (up 1 Ofo) 1 26.5 (up 2.30fo) 4.55 (up 380fo) base of frequent players could mean opportuniues to realize additional revenue by offering more clinics, leagues, wurnaments, Cardia Tennis, etc. "Regular'' players-chose who play four co 20 times a year-also increased nearly 5 percent in 2012, to 12.6 million. Tennis providers should make sure they emphasize programming that can keep these players in the game and transition them to "frequent" player status. Appealing to Frequent Players Frequent-player demographics can mean good news for your business, too. The median household income for frequent players is $96,000, meaning they have money to spend-on equipment, court rime, club memberships, ere. It al so means you might target this income demographic in your area to gee non-players or infrequent players into the game regularl y-w create frequent players. On average, frequent players play tennis 68 times a year. Retailers and stringers need to be on top of restringing, racquet sales and customizi ng needs for these players. Make sure you have software chat can track string specs and help www.racquetsportsindustry.com Tennis Participation by Play Frequency 2007-2012 (Millions of Players) 35 30.13 30 27.81 28.04 25 :r,1 20 ..g
10 5 Frequeni (21+ Hmes. a!JS 6+) Regular Players (4- 20 llfres. age 6+) Casual Players (1- 3 blll!s. age 6+) Give Reasons to Play Get your game-matching services ramped up. For frequent players who played more tennis in 2012, nearly 60 percent said the reason was they found someone or someone new to play with. The No. 2 reason was they found more t ime to play tennis, which could speak to programs that are abl e to lit into busy lifestyles better. The third reason was they joined a tennis league, so consider offering or expanding leagues at your facility ro create more play opportunit ies. Of frequent players who played less tennis in 20 12, the No. 1 reason mentioned by 58 percent was increased work and school commitments, whil e close behi nd (54 percent) was that they spent t ime on other sports or fi t ness send out restringing remi nders. Push the idea of a Tennis activit ies rather than tennis. Tennis is competi ng for limited Tune-Up (visit PlayTennis.com for more info) . discretionary time, and Emphasize that the more they play (both in especially on the health terms of ri mes per year and hours), the more Total number of frequent players 5.311.000 and fitness from, tennis they need to restring. Many frequent players Male 54 % has a compell ing story to are league players. too, so it hel ps t he team tell. Check into the impact Female 46% to have their racquets pl aying their best, and Cardio Tennis can have maybe they can convince their teammates Average Age 34 (visit CardioTennis.com to get t hei r equipment tuned up, too Where do frequent players live? City_ 31% for more info)-it 's The average age of frequent players Small town _ 33 % generally an hour long, is 34, which means many are working and participants are both Suburb -21% professionals. so it's important to ti me playing tennis and getting a clinics, Cardio Tennis, round-robins, ere. to Rural - 15% phenomenal worl<..out at the fit into their schedules, and to offer options. Ethnicity White -3.862M same ti me. Flex leagues, where players set up their own Asian_ .7 6 BM If your facility is near match ti mes. can be an important option. a college or university, and Also. this age group is prime for appealing Black- .35 4 M especially i f players from to healt h and fi tness, so push the heal th Hispanic- .659M the college already use your benefits of tennis and make sure Cardio Median Household income $96,000 courts, help the students Tennis is on the menu. And don' t forget, this Frequent Ia er play occasions 362 Million to start a USTA Tennis on is also an age where many f requent players 68 Campus program. This Average times played tennis have l<..ids-get the whole family in the game impressive program now with youth tennis programs. Estimated annual tennis expenditure/player S726 has over 35,000 players on Sales of racquets and shoes ro frequent players may more than 600 campuses nationwide. It can fi ll your courts, have had thei r challenges in recent years, but apparel sales help your retai l sales and provide lesson income. are a bright spot. While frequent players may hesi tate to spend on bigger ticket items. t hey sti ll want something new Get Kids In the Game for tennis, and research has shown that apparel sales to this group increased in 20 1 2. www.racquetsportsindustry.com Total yout h tennis partici pation increased 12 percent in 201 2, to more than 3. 7 mill ion kids aged 6 to 11 . Youth tennis July 2013 RACQUET SPORTS INDUSTRY 23 equipment also showed strong growth i n 2012. Two-thirds of retai lers surveyed said they've bmh noticed a significant spike in consumer interest in youth tennis equipment in 2012, and that they feel interest will continue to grow. Facilities and retailers should clearly rake advantage of this focus by offering programs and equipment for kids, including Red, Orange and Green balls. which also are used for adult programming and Cardio Tennis. (Also, new USTA and ITF rules are mandating the use of new ROG balls for all youth tennis tournaments.) Over two-thirds of facilities in the TIA's Court Activity Monitor reported an increase in 10 and Under Tennis play in the second half of 2012. Helping to drive these play opportunities were Kids' Tennis Clubs and Play Days-in fact, Play Days average 30 kids per event, which can help build a base for your future consumers. (Visit YouthTennis. com for more info on bringing IOU events to your facility.) Also, the lining and construction of 36- and 60-foot courts surged in 2012, with more than 4,600 courts in the U.S. For court builders, while there may not be a ton of profit in adding I 0 and Under Tennis lines to an existing 78-foot court, many report that it helps provide an entree to clubs and facilities and build business down the road. Retail, Teaching Pro Confidence TIA research shows that overall retailer confidence in future racquet sales is increasing, however tennis specialty dealers are still concerned about competition from onli ne, enforcement of Minimum Advertised Price policies and "showrooming" (where consumers look in the score. chen buy online). When competing with online, local retail ers should continue to monicor prices and sales on internet si tes so they know what they' re up against. Whi le brick-and-mortar shops may not be able co march price discounts, the service you can provide can go a long way to keeping customers. Also, tO help combat showrooming, flgure OUt ways to keep people in your score longer. Retail research has shown that the longer someone is in your score, the better the chances that they'l l make a purchase. Surveys of reaching pros show that 53 percent expect their business co increase in 2013. compared co 2012, and 44 percent expect it to at least remain the same. This is a huge opportunity co increase lesson revenue and to get people i nco the game and keep them there. In fact, 65 percent of people who stare tennis in a beginning program continue into follow-up programs. Make sure you have clear pathways for consumers after those initial lessons and clinics. Like any business, you need rouse all the cools you have to get ahead. Research is an i mportant cool ro have in your cool box. To learn more about industry research and reports avai lable, visi t Tennislndustry.org/Research or email research@tenni si ndustry.org. 24 RACQUET SPORTS INDUSTRY July 2013 100% 80% 60% 40% 20% OOt Dealer Trends Study Have you noticed a significant spike in consumer interest in 10 and Under Tennis equipment over the past 12 months? Yes: 66% In the next 6-12 months, do you think consumer interest in 10 & Under Tennis equipment will : 10% 21% Don't Know Stay the Same Fade Away Be Genuine & Gain Traclion Teaching Pros-Projected Business (Next 12 months compared to previous 12 months) Decreased Stayed the same Increased ES 2010 LS 2010 2011 2012 www.racquetsportsindustry.com FACI LI TY MANAGEMENT BY CI NDY CANT RE L L T his past March, Tom Dunn of Winchester, Mass. joined three friends for their weekly game of doubles at the Win- chester Indoor Lawn Tennis Club. After battling to 8 games all in an extended first set, 68-year- old Dunn staggered as he went for a ball, causing partner Kerry Bergin to call out, Tom, are you OK? Dunn weakly replied that he wasnt, then fell to the ground. He awoke three days later at a local hospital. Dunn doesnt remember anything about that evening, but Bergin and everyone else who witnessed the incident will never forget it. Instantly recalling a similar occurrence when Dunn col- lapsed on the towns outdoor clay courts nearly two years ago, Bergin frantically yelled for a doctor and ran to his friend. Find- ing no pulse, he told their worried opponents, Brad Steele and former Boston Celtic Steve Kuberski, to call 911 and began administering CPR, which he had learned by watching TV and movies. I just reacted. I didnt have formal training, but Tom started making some noises which was a lot better than what he was doing two minutes before, recalled Bergin, who relinquished compression duty to Kuberski so he could perform mouth-to- mouth resuscitation when Dunn appeared to worsen. Dr. Paul McKeough, a radiation oncologist who revived Dunn two years ago and happened to be playing on another court, also ran to assist until a team of emergency medical technicians (EMT) arrived with an automated external defibrillator (AED). Dunn, past president of the Winchester Tennis Association, underwent the bypass surgery, which he had elected to delay two years prior with the hope of reversing his ventricular condi- tion with dietary changes. A computer programmer, Dunn is working from home while he regains strength through physical therapy. He hopes to resume his weekly tennis sessions this fall. Im so grateful, he said, and very lucky. TRAIN YOUR STAFF However, not everyone who suffers from a cardiac episode or other serious injury can rely on the kindness of friends and good fortune. According to the Centers for Disease Control and Pre- vention, heart disease is the No. 1 cause of death for men and women in the U.S., claiming nearly 600,000 lives each year. Off the court, danger also lurks in fitness facilities. The Con- sumer Product Safety Commission revealed that in 2009, there were 1,500 emergency room visits due to mishaps related to gym equipment, with treadmills, weight machines and free weights as the biggest culprits. Injuries are commonly attributed to underlying health conditions; inattention due to cell phones, iPods, watching TV and reading; using equipment incorrectly; and working out too aggressively following a period of inactivity. For these reasons and more, Jeffrey L. Pellegrino, Ph.D., a member of the American Red Cross Scientific Advisory Council, EMERGENCY SERVICES EMERGENCY SERVICES Do you and your staff know what to do, and what equipment to have on hand, if theres a medical emergency at your facility? July 2013 RACQUET SPORTS INDUSTRY 27 www.racquetsportsindustry.com Do you and your staff know what to do, and what equipment to have on hand, if theres a medical emergency at your facility? said it is imperative that sports and fitness clubs, coaches and other staff members have access to all the training and equipment necessary to keep partici- pants saferegardless of whether it is required by law. Its a partnership, Pellegrino said, based on his firefighter/EMT and instructor experience, as well as his work in developing and facilitating emergency pre- vention, preparedness and response curricula at Kent State University in Ohio. When people walk into a club, its commitment to safety should be noticeable, whether by stocking first aid kits, making sure an AED is in a prominent posi- tion, training staff to respond to an emergency or post- ing the signs and symptoms of a heart attack in the locker room, he added. If we can create that culture of awareness, then when an actual event happens, more people will be willing and able to respond. PREPARE FOR EMERGENCIES For those wondering where to start, the Red Cross Ready Rating (www.readyrating.org) is a free, online program that assists businesses, schools and organiza- tions in evaluating and improving their preparedness for medical emergencies and disasters. The American Red Cross and the American Heart Association also have other resources available (see box at far right). While a number of private entities also work with companies to train skilled responders and develop comprehensive response plans, common sense goes a long way as well. Club employees and members alike should visually inspect court surfaces and equipment, lighting, the placement of medical equipment and the location of nearby telephones and doors large enough to accommodate stretchers and other emergency gear. In turn, clubs should commit to regular safety audits and careful record-keeping of injuries to pre- vent reoccurrences. While no program is perfect, Pellegrino said the key is empowering employees and members alike to learn, practice and ultimately employ the skills required in an emergency until EMTs arrive. People shouldnt be afraid to exercise, Pellegrino said, but its important to provide training so as many people as possible have the competencies to help someone in need. Ironically, Dunn said he carried a portable AED he was given after his first cardiac episode in his car trunk for months, until the local recreation department installed one at the outdoor courts at which he played. While club owners may benefit from mitigated risk and lower insurance rates resulting from emergency training and equipment, Dunnwhom Bergin now affectionately calls the comeback kidhas a more grounded appreciation for the quick response that saved him. Im just glad to be here, he said. Ill certainly be grateful to my friends for the rest of my life.w 28 RACQUET SPORTS INDUSTRY July 2013 Keeping Your Players Safe According to the Centers for Disease Control and Prevention, obesity rates have skyrocketed over the past 20 years, with 35.7 percent of adults now at a body mass index (BMI) of 30 or greater. As a result, Americans are suffering from a myriad of obesity-related health issues, including coronary heart disease, stroke, hypertension, Type 2 dia- betes, high cholesterol, liver and gallbladder disease, sleep apnea and respiratory problems, osteoarthritis, infertility, mental health condi- tions and colon, breast and endometrial cancers. While millions are flocking to tennis courts, health clubs and other facilities to reverse previously sedentary lifestyles, it is the fitness industrys collective responsibility to ensure they will remain safe while doing so. Stephen Tharrett, president of Club Industry Consulting in Texas, outlines the steps required for health and fitness establishments to provide high-quality programs and services in a safe environment as a senior editor of the American College of Sports Medicines Health and Fitness Facility Standards and Guidelines. The fourth edition, which was published in February 2012, includes new standards including pre-activity screening, orientation, education and supervision; risk management and emergency procedures; profes- sional staff and independent contractors; facility design and construc- tion; facility equipment; operational practices; and signage. One example reflecting the evolving business model is the public access defibrillation (PAD) program, which is designed to increase sudden cardiac arrest survival rates by advocating the use of CPR and AEDs within five minutes of collapse. The book also provides sample preventive maintenance schedules, checklists and templates of ques- tionnaires, informed consent forms and evaluations. Tharrett, a former officer and senior vice president at Dallas-based ClubCorp, said much of the text also served as the foundation for NSF Internationals work in developing its Health/Fitness Facilities Stan- dards, as well as a voluntary health and fitness facility certification process which could be introduced in 2014. According to Tharrett, this combined expertise of academic, medical, health and fitness profes- sionals provides a blueprint for facilities to use in enhancing the mem- ber experience. Tharrett, deputy chair of the NSF International joint committee on health and fitness facility standards, said public access to AEDs as part of an emergency response plan has been an industry standard for the past six years. But once an AED is installed, he noted, the facility is required to comply with state regulations governing its maintenance. In fact, Tharrett estimates the cost of purchasing an AED, certifying 10 staff members to use it and conducting biannual drills to be a few thousand dollars, or the cost of a piece of new gym equipment. It is a particularly good investment for racquet sports facilities, he noted, because research indicates that moderately strenuous physical exer- tion may trigger ischemic cardiac events, particularly among those not accustomed to regular exercise. Youre going to save on insurance rates, and you might also save a life while showing your members you care about them, Tharrett said. Its a win all around. www.racquetsportsindustry.com July 2013 RACQUET SPORTS INDUSTRY 29 www.racquetsportsindustry.com Other Lifesaving Strategies The American Red Cross and the American Heart Associa- tion offer many resources that can help save lives. Some are listed below. From the American Red Cross: w Hands-Only CPR: Involving no mouth-to-mouth contact, this technique is best utilized when an adult suddenly collapses. w Full CPR: This option, which combines rescue breaths with chest compressions, is best for emergencies involv- ing infants and children, drowning victims and people who collapse due to breathing problems. w Blended First Aid, AED and CPR training: There are certi- fied- and non-certified training options for workplace responders, with full-service training provided onsite by Red Cross instructors. w First Aid, Health and Safety for Coaches: Developed with the National Federation of State High School Associa- tions, the program provides an overview of first aid and best practices for common athletic injuries, such as eval- uating an unconscious athlete; asthma management; heat-related illness; injuries to the head, neck and spine; skin conditions and infections; and mental health issues. w First Aid Emergency Drills: This program is designed to test and strengthen a companys emergency planning, training and response. w First Aid App: Available for iPhone and Android devices, the official American Red Cross First Aid app provides videos, interactive quizzes, step-by-step instructions and one-touch 911 access for first aid emergencies including cuts and sprains, choking, seizures and strokes. From the American Heart Association: w Heartsaver CPR AED: This classroom course teaches adult CPR and AED use, as well as how to relieve chok- ing on an adult. w Heartsaver First Aid CPR AED: This classroom course covers critical skills needed to respond to sudden cardiac arrest, choking and treating bleeding, sprains, broken bones, shock and other first aid emergencies. w Heartsaver Pediatric First Aid: This course meets regula- tory and credentialed training requirements for coaches and others who work with children in all 50 states. w Family & Friends CPR: This course teaches Hands-Only CPR, child CPR with breaths, adult and child AED use, infant CPR and relief of choking in all ages. w Pocket First Aid & CPR Smartphone App: Available for iPhone and Android devices, it provides quick, concise and clear instructions with supporting videos and illus- trations. What Should You Have In Your First Aid Kit? It seems logical that wherever people are physically active, a first aid kit should be accessible. But what should be in it? First aid kits of varying complexities and prices are widely avail- able. Consider these recommendations from the American Red Cross, which offers kits online, when purchasing or assembling one for your workplace, car or home. (Add emergency phone numbers and check the kit regularly for missing or out-of-date contents.) w 2 absorbent compress dressings (5 x 9 inches) w 25 adhesive bandages (assorted sizes) w 1 adhesive cloth tape (10 yards x 1 inch) w 5 antibiotic ointment packets (approximately 1 gram) w 5 antiseptic wipe packets w 2 packets of aspirin (81 mg each) w 1 blanket (space blanket) w 1 breathing barrier (with one-way valve) w 1 instant cold compress w 2 pairs of non-latex gloves (size large) w 2 hydrocortisone ointment packets (approximately 1 gram each) w scissors w 1 roller bandage (3 inches wide) w 1 roller bandage (4 inches wide) w 5 sterile gauze pads (3 x 3 inches) w 5 sterile gauze pads (4 x 4 inches) w oral thermometer (non-mercury/non-glass) w 2 triangular bandages w tweezers w first aid instruction booklet Dunn (left) with Bergin. P h o t o
b y
C y n t h i a
C a n t r e l l 30 RACQUET SPORTS INDUSTRY July 2013 FACI LI TY MANAGEMENT R egardless of whether having an automated external defibrillator (AED) or public access defibrilla- tion (PAD) in your health facility is required by law, doing every- thing possible to prevent a fatal episode of sudden cardiac arrest is the right thing to do. In fact, the American Red Cross advo- cates that improved training and access to AEDs and PADs could save 50,000 lives each year. However, time is of the essence. According to the U.S. Department of Labor Occupa- tional Safety and Health Admin- istration, defibrillation is most effective when it is administered within 3 to 5 minutes after onset of sudden cardiac arrest. For each minute defibrillation is delayed, the chance of survival drops by up to 10 percent. Sudden cardiac arrest can strike anyone, at any time. Consider some of these options in order to make the difference between life and death. Prices vary (call for individual pricing), but plan on spending at least $1,000. Cindy Cantrell The Powerheart AED G3 Plus is the flagship Cardiac Science AED (www.cardiacscience .com), complete with Rescue- Coach and CPR metronome to pace chest compressions. The G3s Rescue Ready tech- nology self-checks all main AED components (battery, hardware, software and pads) daily. The unit calculates elec- trical impedance and if a sec- ond shock is necessary, the proprietary technology adjusts the energy to deliver an appropriate, higher level shock. The G3 has a seven-year warranty and a four-year, full-bat- tery operational replacement guarantee. Contact: care@cardiac- science.com, 262-953-3500, 800-426-0337 Defibtech Lifeline AEDs (www.defibtech.com) are well-suited to the fitness center environment, where both trained staff and untrained bystanders may find themselves in a lifesaving scenario. The original Defibtech AED, the Lifeline, guides a rescuer with LIFE INSURANCE LIFE INSURANCE Whether required or not, all tennis facilities should have an AED on hand. www.racquetsportsindustry.com Whether required or not, all tennis facilities should have an AED on hand. July 2013 RACQUET SPORTS INDUSTRY 31 www.racquetsportsindustry.com step-by-step audio instructions. The Lifeline View is the only AED on the market that sup- plements audio instructions with color video, showing where to place the defibrillating pads and how to perform CPR and rescue breathing. Recognized with awards for inno- vative design, Defibtech AEDs are simple to use. The AEDs highly visible yellow color, easy maintenance and durability make it easy to locate in an emergency. Contact: sales@defibtech.com, 866-333-4248 The Heartsine Samaritan PAD 300P (www.heartsine.com) was designed especially for use in public areas by providing a sophisticated defibrillator for adult or pediatric use, inside a lightweight (2.4 lbs.) and easy-to-operate system. It features easy-to-understand visual and voice prompts that coach the rescuer through the process. Only two buttons on/off and shockare required, providing straightforward operation. An indicator flashes to show the system is operational and ready for use, and the device automatically runs a self-check each week. The portable, durable unit utilizes propriety technology to assess rhythm and recommend defibrillation, if necessary. The PAD 300P, which has a 10-year warranty, combines battery and electrode pads in one cartridge, so theres only one expiration date to monitor. Contact: info@heartsine.com, 866-478-7463 Featuring the same advanced technology that emergency medical professionals use, yet simple to operate, the fully-automatic PhysioControl LifePak CR Plus AED (www.physio- control.com) is designed specifically for the first person to respond to a victim of sudden cardiac arrest. The unit combines an easy two-step operation (turn it on, then apply the electrode pads, no need to push a shock button), the right level of guidance, and the capability to escalate to 360 joules when needed. The LifePak offers a dual layer of secu- rity as the internal battery is kept to its optimal power level via the charger system. The unit comes with an eight-year warranty. Contact: 800-442-1142, 425-867-4000 The Philips HeartStart FRx Defibrillator (www.healthcare.philips.com) is designed to be easy to set up and use, in a sturdy, durable package. It is virtually ready to use; the device is pre-installed in the carrying case, and the battery and pads are pre-installed in the unit. Clear voice instructions guide the user through each step of defibrillation, including CPR coaching. The user can insert the Infant/Child key into the FRx when appropriate. When placed on the victims bare skin, the pads sense and adapt the defibrillators instructions to the users actions. The Quick Shock feature delivers therapy in less than 8 seconds after chest compressions. Powered by a four-year battery, the device is charged and ready. Contact: 800-225-0230 The Zoll AED Plus (www.zoll.com), and the new fully automatic version of the AED Plus, guide rescuers through the complete chain of survival and help all sudden cardiac arrest victims, not just those who need a shock. The AED Plus is the only AED to use easily replaceable Duracell consumer lithium batteries that can last as long as five years in stand-by mode. Zolls AED Plus features a CPR feedback tool that recognizes what you are doing and provides feedback. Audio and visual prompts provide real-time feedback for both the proper depth (2 inches) and rate of CPR chest compressions (100 per minute), as recommended in the 2010 American Heart Association Guidelines. Contact: info@zoll.com, 978-421-9655 w 32 RACQUET SPORTS INDUSTRY July 2013 www.racquetsportsindustry.com Person of the Year 2012: Susan DiBiase 2011: Pat Freebody 2010: Jon Muir 2009: Eric Babolat 2008: Dave Haggerty 2007: George Napier 2006: Kirk Anderson 2005: Max Brownlee 2004: Arlen Kantarian 2003: Jim Baugh & Kurt Kamperman 2002: Alan Schwartz Pro/Specialty Retailer of the Year 2012: Tennis Town 2011: All About Tennis 2010: NYC Racquet Sports 2009: Tennis Express 2008: Tennis & Golf Co. 2007: Michael Lynnes Tennis Shop 2006: Swetkas Tennis Shop 2005: Racquet World 2004: Players Choice Tennis 2003: Advantage Yours 2002: Chicago Tennis & Golf 2001: Dale Queen Park & Recreation Agency of the Year 2012: Reston Association 2011: Tualatin Hills Park & Rec Private Facility of the Year 2012: Life Time Fitness 2011: Western Racquet Club 2010: The Polo Club 2009: Reynolds Plantation 2008: Boars Head Sports Club 2007: Meadow Creek Tennis 2006: Midtown Tennis Center 2005: Brookhaven Country Club 2004: Indian Creek Racquet Club 2003: New Albany Country Club 2002: Woodfield Country Club Municipal Facility of the Year 2012: Southlake Tennis Center 2011: Roger Scott Tennis Club 2010: Copeland-Cox T.C. 2009: Reffkin Tennis Center 2008: Surprise Tennis & R.C. 2007: Arthur Ashe Youth Tennis 2006: Cary Tennis Park 2005: John Drew Smith T.C. 2004: Lexington County T.C. 2003: Midland Community T.C. 2002: Cooper Tennis Complex 2001: George E. Barnes T.C. Builder of the Year 2012: Baseline Sports Construction 2011: Leslie Coatings Inc. 2010: Pro-Sport Construction 2009: DeRosa Tennis Contractors 2008: Boston Tennis Court Constr. 2007: Sportsline Inc. 2006: Courtsmiths 2005: Fast-Dry Companies 2004: Zaino Tennis Court 2003: General Acrylics 2002: Cape & Island Tennis & Track 2001: Welch Tennis Courts Sales Rep of the Year 2012: Joe Habenschuss 2011: Lee Sponaugle 2010: Rick Walsh 2009: Tracy Lynch 2008: Jim Haneklau 2007: Hunter Hines 2006: Jim Willwerth 2005: Kay Barney 2004: Dustin Perry 2003: Bob Strimel 2002: Bob Pfaender 2001: Sheri Norris & David Blakeley Grassroots Champion of the Year 2012: Danice Brown 2011: Brenda Gilmore 2010: Robert Pangrazi 2009: Lisa Stone & Susan Chambers 2008: Sue Jollensten 2007: Dan Vonk 2006: Beverly Bourguet 2005: Shirley Ruane 2004: Gwen & Dan Ramras 2003: Scott Biron 2002: Mark Platt 2001: Donna Owens 10 and Under Tennis Facility Developer of the Year 2012: Top-A-Court Tennis 2011: Hinding Tennis Junior Tennis Champion of the Year 2012: Todd Dissly 2011: Jeff Rothstein 2010: Butch Staples & Leah Friedman 2009: Dan Faber 2008: Chuck Kuhle RSI Champions of O ur January 2013 issue marked the 12th year that RSI has named its Champions of Tennis winners. As we start the process for picking this years Champi- ons of Tennis, wed like to recognize all of those past win- nerspeople, businesses, organizationsthat have helped to make a difference in tennis, and the business of tennis. One of the striking things about this impressive list is how many of these Champions of Tennis are still at itstill dedi- cated to making this sport the best it can be, to bringing in new participants, to supplying players with equipment and places to play, and to making tennis businesses grow. You can also see how interdependent all of us are in this indus- trynone of these winners accomplished their goals all by themselves. w RSI Champions of f Tennis Honor Roll 2007: Craig Jones 2006: Bwana Chakar Simba 2005: Wayne St. Peter 2004: Emma Hubbs 2003: Phyllis Greene 2002: LaMont Bryant 2001: Ned Eames Wheelchair Tennis Champion of the Year 2012: Curt & Lynn Bender 2011: Jeremiah Yolkut 2010: Harlon Matthews 2009: Dean Oba 2008: Michael Mercier 2007: Jason Harnett 2006: Bruce Karr 2005: Karin Korb 2004: Julie Jilly 2003: Dan James 2002: Tina Dale 2001: Nancy Olson Community Tennis Association of the Year 2012: Tri-County CTA 2011: Bucks County T.A. 2010: Southern Crescent T.A. 2009: Western Wake T.A. 2008: Lee County T.A 2007: Grants Pass CTA 2006: Montgomery County T.A. 2005: Baltimore Tennis Patrons 2004: Pikes Peak CTA 2003: Milwaukee Tennis & Ed. 2002: Macon Tennis Assn. 2001: Homewood-Flossmoor Stringer of the Year 2012: John Gugel 2011: Todd Mobley 2010: Tom Parry f Tennis Honor Roll July 2013 RACQUET SPORTS INDUSTRY 33 2009: Ron Rocchi 2008: Nate Ferguson 2007: Tim Strawn 2006: Grant Morgan 2005: Bob Patterson 2004: Randy Stephenson Public Park of the Year 2012: Kiest Park 2011: Cadwalader Park 2010: Dwight Davis T.C. 2009: Darling Tennis Center 2008: Roswell Park & Rec 2007: Fort Lauderdale Park & Rec 2006: USTA Billie Jean King Natl 2005: Scalzi Park Tennis Advocate of the Year 2012: Nancy McGinley 2011: Mike Woody 2010: Robin Jones 2009: Ellen Doll Online Retailer of the Year 2005: Tennis Warehouse High School Coach of the Year 2012: Terry Valdez 2011: Jim Neal and Jim Solomon 2010: Bill Wagstaff 2009: Rich Johns 2008: Sue Bordainick 2007: Marian DeWane 2006: David Steinbach USTA Section of Year 2012: Northern California 2011: Middle States 2010: Southern 2009: Midwest 2008: Pacific Northwest 2007: Florida 2006: Texas 2005: Florida 2004: Pacific Northwest 2003: Southern 2002: Northern 2001: New England Mass Merchant/ Chain of the Year 2011: PGA Tour Superstores 2008: Sport Chalet 2007: The Sports Authority 2006: PGA Tour Superstores 2005: Golfsmith 2004: City Sports 2003: Sport Chalet 2002: Dicks Sporting Goods 2001: Galyans PTR Member of the Year 2012: Roy Barth 2011: Jorge Capestany 2010: Rodney Harmon 2009: Ken DeHart 2008: Jorge Andrew 2007: Luke Jensen 2006: Ajay Pant 2005: Lisa Duncan USPTA Member of the Year 2012: David Porter 2011: Feisal Hassan 2010: Ron Woods 2009: Robert Greene Jr. 2008: Tom Sweitzer 2007: Mike Van Zutphen 2006: Brett Hobden 2005: Bob Reed Send Us Your RSI Champions of Tennis Nominations To nominate for RSIs 2013 Champions of Tennis, email rsi@racquettech.com, and put Champions in the subject line. In the email, include the category, the name of the person or organization you are nominating, contact info (phone and email) for the nominee, andbriefly some information about the nominee, including a website address if appropriate. All nominations will be confidential, but wed also like your name and contact info, in case we have questions. Deadline for nominations: Sept. 15, 2013. www.racquetsportsindustry.com 34 RACQUET SPORTS INDUSTRY July 2013 2013 GUI DE TO BALL MACHI NES MECHANICAL ADVANTAGE MECHANICAL ADVANTAGE www.racquetsportsindustry.com BY KE NT OS WAL D A ball machine quickens the learning curve as it helps build muscle memory. A t its most basic, learning to play tennis is a two-step process. First, learn how to hit a shot correctly. Next, adapt the ability to a game situation. That the steps are basic, however, doesnt mean there is no controversy over how best they can be learned. Stan Oley, one of the more passionate proponents of adapt- ing new technologies, claims to have been on the soapbox 25 years for teaching with ball machines. His complaint: Most ten- nis lessons are too depressingly similar to those of 1972, the teaching pro on one side of the net, feeding an easy ball hit to students, micromanaging tech- nique, yelling stereotypical jar- gonwhen technology allows you to present a ball with a ball machine just like it would come across the net in a game. Oley, a top-rated USPTA pro with a long-established relation- ship with Playmate, is adamant that science supports a change in instruction. He argues that current research into acquiring new skills explains that first we learn visually, then apply the kinesthetic experience and only then add in the auditory cues. He cites two sports that are far ahead of tennis in adapting tech- nology to training: In football, punt returners practice fielding from ball machines, not wearing out a kickers leg, and in base- ball, a pinch hitter may be sent to take swings against a pitching machine innings before being called to the plate. Too many students, Oley insists, have their pro standing yards in front, giving them a ball to hit theyll never see in an actual match, and talking at them about what to do rather than standing next to them and helping them feel the right way to strike the ball. In addition, even as each ball a player hits in this way varies slightly, the basics of the process and how the ball is fed are the same whether the pro is instructing the beginning student or one rated 3.0, 3.5, etc., and too often even at the games highest levels where pros practice walloping a ball they will never, ever experience in match play. Similarly, Jacksonville, Fla., pro Jon Solow describes tennis as, a series of biomechanical motions in sequence. How does one get proficient? By repetition. The more balls you hit in a short period of time, the better you get. Solows practice and argument is to have a machine take care of the mechanics of setting up the ball in the right place for a student to strike it, freeing the teaching pro for the more important, non-mechanical, more highly technical part of instructionassessing and communicating how to improve the stroke. For all the latest ball machines and all their specifications and features, see our exclusive Guide to Ball Machines starting on page 36. A ball machine quickens the learning curve as it helps build muscle memory. July 2013 RACQUET SPORTS INDUSTRY 35 www.racquetsportsindustry.com Building Muscle Memory Current thinking is that 10,000 hours of repetitions is the benchmark for mastery of a task. Neither a pro feeding from across the net nor a backboard can repeatedly and tirelessly provide a student the exact same experience as he or she builds that muscle memory. Proponents also point out that machines ranging in price from the high hundreds into the thousands offer advanced technology proffering one ball or shot patterns hit with pre-determined spins and speeds, freeing the teaching pro to stand on the same side of the court as the student, commenting and correcting. Incorporating the proliferating opportunities for remote control of the experience, smart phone apps to move instruc- tion off the court, and increased video accessibility into the les- son provides a near-limitless array of visual, kinesthetic, and auditory experiences that can be proportioned to fit a particular students learning strengths. Despite the impassioned advocacy of some teaching pros (and, of course, the ball machine manufacturers), any quick overview of instruction shows far from universal adoption of ball machines as an integral part of tennis instruction. Con- cerns abound over the price of machines and whether the investment can be recaptured by the freelance teaching pro or one at work for a club or resort; as well as whether or not ball machine availability may threaten revenues from hands-on instruction. Resistance also includes fears that using a ball machine makes the lesson too impersonal for the studentand there are certainly a fair number of used ball machines on auction sites that failed to deliver an enjoyable tennis experience. The head of instruction at an upscale facility even expressed con- cern that having them on the court could lead to a degree of laziness among her staff, as it would be too easy to watch as the machines took over the hour. Learning Something New Gordon Uelhing is one who is not persuaded by those or other objections. His CourtSense in New Jersey serves as a USTA regional training center and he has worked with Novak Djokovic and Christina McHale, among others. Uelhing uses pre-programmed drills and progressions for both individual and group lessons, and he is adamant that the most effective use of ball machines requires professional devel- opment. He believes the lack of adoption of advanced technol- ogy is because teaching pros are not being forced to adapt to changing times. Most coaches dont use it because they dont want to go through the pain to learn something new, he says. Responding to advocates who assert that the issues cited are part and parcel of letting too many pros live in the past, without knowledge (or with fear) about the potential of the automatic feeders, Steve Keller, the PTRs director of develop- ment, explains the organizations emphasis in training and cer- tification is based on how a coach interacts with students, not technology. The PTR includes ball machine tips in every issue of TennisPro magazine and advocates for appropriate inclusion of the machines in the teaching process. The problem is that the ball machine is not capable of giving feedback to the stu- dents, Keller says. We dont have a lot of coach feeding in our certification. We have students feeding students in order to promote freedom for coaches to move around and give instruction. The philosophy is that to more aggressively promote the use of ball machines could lead to coaches becoming more static, less dynamic in their instruction. I cant think of any organiza- tion or federation that uses ball machines as part of certifica- tion, Keller adds. Things evolve. Things change. I think it is an integral part of any program or any facility to have that offering. The machine can be set up to do so many different things, but I dont personally see that as part of our actual cer- tification process. The human element could be lost. A Teaching Tool If there is middle ground, it is likely to be found by agreeing that the robotic pro is a tool, not a replacement. For example, Bob Dallis, Dartmouth Colleges head womens tennis coach and not previously a fan of using ball machines, found that while the old machines didnt provide too many options, they can use their new Sports Tutor machines to help the players get through their station work and to set up very different scenar- ios for individual players and even doubles teams. For womens tennis weve probably created about 20 [basic] drills, some for singles, some for doubles, he says, explaining that being able to save the drills in a machines memory creates flexibility in practice schedules and helps make sure each player can get her reps in no matter her acad- emic demands . A number of the players have found it very helpful, notes Dallis. In the near future he expects to also incorporate the data analysis applications. For us at Dartmouth, were kind of scratching the surface of what it can do. The metaphor Solow uses to explain his philosophy on learning to play tennis is instrumental, as in learning to hit a shot should be like practicing scales on a musical instrument. One isnt expected to be part of a symphony orchestra before having spent hours practicing scales, and a tennis player wont be able to perfect a mechanical motion without repetitive work on that motion. The recommended process is to get the player to an accept- able level of mastery first at the stage of dropping the ball and hitting, then replying to a ball machine, followed by points and then games controlled by the pro. (For the serious student, all the on-court practice will be complemented by off-court review of video and statistical analysis.) The point is that a ball machine can never be a replacement for hitting with a person on the other side of the net because that is, ultimately, how the game is played. However, the machines are here and should be utilized for what they do well: replicating patterns, building kinesthetic connections with proper arm motions and footwork, advancingnot diminish- ingpersonal interaction. As Uehling says, when properly administered, the ball machine provides a very dynamic experience that quickens the learning curve. However, You can also overuse the ball machine. Its a tool. A tool [that should be] in your toolchest.w Match Mate MatchMateTennis.com 800-837-1002 Playmate playmatetennis.com 800-766-6770 Lobster Sports lobstersports.com 800-526-4041 Robot Optimizer tennisrobot.com 888-8BOOMER Silent Partner sptennis.com 800-662-1809 Price Warranty Dimensions Brand Model (MSRP) (years) (Storage Inches) B a l l
C a p a c i t y W e i g h t
( L b s . ) S p i n .
W h e e l
P r o p u l s i o n F e e d i n g
I n t e r v a l s
( s e c . ) T o p
S p e e d
( M P H ) E l e v a t i o n
C o n t r o l
-
E l e c . E l e v a t i o n
C o n t r o l
-
M a n . A b l e
t o
f e e d
l o b s F e e d s
T o p s p .
&
U n d e r s p . A b l e
t o
f e e d
S i d e s p i n Elite Freedom $799 2 21x14x20 150 36 X 2-12 70 X X X $ Elite Model 1 $1,089 2 21x14x20 150 42 X 2-12 80 X X X X $ Elite Model 2 $1,349 2 21x14x20 150 44 X 2-12 80 X X X X X X $ Elite Model 3 $1,599 2 21x14x20 150 44 X 2-12 80 X X X X X X $ Elite Grand IV $1,899 2 21x14x20 150 44 X 2-9 80 X X X X X X X X $ Elite Grand V $2,199 2 21x14x20 150 44 x 2-9 80 X X X X X 6 6 X X X X X $ Elite Grand V Limited Edition $2,499 2 21x14x20 150 44 x 2-9 80 X X X X X 6 6 X X X X X $ Phenom $2,999 2 32x25x50 250 99 x 2-9 90 X X X X X X X X X X $ Phenom 2 $3,499 2 32x25x50 250 99 x 2-9 90 X X X X X 6 6 X X X X X X $ Rookie $449 2* 11x11x22 70 22 X 2-10 35 X Topspin Quickstart $558 2* 12.5x12.5x28 80 29 X 2-10 30 X iSAM Value $759 2* 19x17.5x18 250 34 X 2-8 65 X X X X 8 X X X X X X 9 iSam Extend $799 2* 19x17.5x18 250 39 X 2-8 65 X X X X 1 iSam Ultimate $999 2* 19x17.5x18 250 39 X 2-8 65 X X X X 1 SAM P1 Value $1,099 2* 19.5x16x21.5 300 48 X 2-8 85 X X X X X X X 1 Sam P1 Pro $1,199 2* 19.5x16x21.5 300 48 X 2-8 85 X X X X X X X 1 Sam P1 Ultimate $1,299 2* 19.5x16x21.5 300 48 X 2-8 85 X X X X X X X 1 Sam P 4 Trainer $1,599 2* 19.5x16x21.5 300 48 X 2-8 85 X X X X X X X X X 1 Sam P 4 Pro Trainer $1,799 2* 19.5x16x21.5 300 48 X 2-8 85 X X X X X X X X X 1 Sam P 4 Ultimate $1,899 2* 19.5x16x21.5 300 48 X 85 X X X X X X X X X 1 Sam Coach $3,999 3 35x25x50 250 87 X 1.5-8 95 X X X X X X 7 7 X X X X X X X X 1 HALF VOLLEY $1,360 2L 19x21x25 200 42 X 1-10 70 X X X X X 1 VOLLEY $1,895 2L 19x21x25 200 46 X 1-10 70 X X X X X 2 X 1 ACE $3,670 3L 35x21x38 200 85 X 1-10 90 X X X X 3 X X X X X X $ SMASH $4,615 3L 35x21x38 300 85 X 1-10 90 X X X X X 7 X X X X X X $ DEUCE $5,455 3L 35x21x38 300 85 X 1-10 90 X X X X X 7 X X X X X X X X X X X $ GENIE $6,295 3L 35x21x38 300 85 X 1-10 90 X X X X X 7 X X X X X X X X X X X $ SMASH w/ iPLAYMATE TENNIS $5,610 3L 35x21x38 300 85 X 1-10 90 X X X X X 8 I THE SLAM $7,870 3L 35x21x38 300 110 X 1-10 120 X X X X X X 7 X X X X X X X X X X X $ iPLAYMATE TENNIS UPGRADE** $995 3L X 1-10 90 X X X X X 8 I Boomer (with Camera)$14,450 or $600/mo 2 38.5x31x21.5 300 124 X 0.8-10 100 X X X X X 3 Boomer (w/o Camera)$12,450 or $300/mo 2 38.5x31x21.5 300 124 X 0.8-10 100 X X X X X 3 Lite (Edge Series) $799 2 24x22x16 200 35 X 1.5-10 95 X X X X X 9 X $ Lite-R (Edge Series) $949 2 24x22x16 200 35 X 1.5-11 95 X X X X X 9 X X X X $ Sport (Edge Series) $949 2 24x22x16 200 46 X 1.5-10 95 X X X X X 2 Star (Edge Series) $1,099 2 24x22x16 200 46 X 1.5-10 95 X X X X X 2 Rival (Scoop Series) $1,399 2 28x22x18 300 48 X 1.5-10 95 X X X X 3 $ Quest (Scoop Series) $1,799 2 28x22x18 300 48 X 1.5-10 95 X X X X X 2 3 X X X $ Smart (Scoop Series) $2,299 2 28x22x18 300 48 X 1.5-10 95 X X X X X 2 *1 year battery **Ball Machine not included 1 - Fast Charger $99 2a - Horizontal Oscillation, 2b - Horizontal Oscillation + Spin Control, 2c - Triple-Oscillation (Horizontal/Vertical), 2d - Triple-Oscillation + 2-Line narrow, Wide 3a - 6 Pre-Programmed Court Drills (6 ball sequence per drill) , 3b - 12 Pre-Programmed Court Drills + 6 Custom Programmable Court Drills 4 - 3 Position Settings of 2-Line (Narrow, Medium, Wide). 5 - iPhone/Android Remote Control compatible. 6 - 18 locations to choose from 7 - Great for youth and beginners to work on dealing with topspin 8 - Especially designed for 10 and Under tennis 9 - Extra Heavy Duty Battery $35 10 - 110/220 Volt AC converter $135 11 - Wireless Remote $100 12 - Water Resistant Cloth Storage Cover $68 13 - Comes standard with 2 8-amp 12-volt batteries 14 - Lob Enhancer $30 15 - adjustable oscillation width 16 - Ships via LTL freight, Feeds Balls from 30" above ground 17 - Oscillation Upgrade $225, Remote Control Upgrade $310 18 - Additional Non-Memory Battery Upgrade $166.95 19 - Deuce Conversion Box $1185 36 RACQUET SPORTS INDUSTRY July 2013 www.racquetsportsindustry.com 2013 GUI DE TO BALL MACHI NES Ball Machine Selector PROPULSION A i r
P r e s s u r e
P r o p u l s i o n N o
O s c i l l a t i o n O s c i l l a t i o n
-
R a n d o m O s c i l l a t i o n
-
P r o g . #
o f
s h o t s
i n
p r o g r a m #
o f
p r o g r a m s
s t o r e d A d j u s t a b l e
D e p t h
A d j u s t a b l e
S p i n A d j u s t a b l e
H e i g h t A d j u s t a b l e
I n t e r v a l P l a y e r
S i m u l a t i o n
M o d e B a t t e r y
o r
P o w e r
C o r d P o w e r
C o r d
O n l y B a t t e r y
O n l y B a t t e r y
A m p / H o u r B a t t e r y
L i f e
I n d i c a t o r B a t t e r y
S w a p a b i l i t y S m a r t
C h a r g e r
s t d . S m a r t
C h a r g e r
o p t . R C
S t a n d a r d R C
a v a i l a b l e
a s
o p t i o n R C
-
C o r d R C
-
W i r e l e s s R C
o f
O s c i l l a t i o n R C
o f
P r o g .
S e t t i n g s S e r v .
T o w e r
-
b / i
o r
i n c l S e r v
T o w e r
-
O p t i o n a l
C o v e r
c o m e s
s t d . C o v e r
i s
a n
o p t i o n I n c l u d e s
W h e e l s O t h e r
F e a t u r e s X $119 X 8.5 Amp/2-4h X X $49 X 1, 2a X $119 X 18 Amp/4-8h X X $169 X X $49 X 1, 2b X X X $119 X 18 Amp/4-8h X X $169 X X $49 X 1, 2c X X X $119 X 18 Amp/4-8h X X $169 X X $49 X 1, 2d X X X X X $119 X 18 Amp/4-8h X X $300 X X X $49 X 3a, 4, 5 X X 6 6 X X X X X $119 X 18 Amp/4-8h X X $300 X X X $49 X 3b, 4, 5 X X 6 6 X X X X X $119 X 18 Amp/4-8h X X $300 X X X $49 X 3b, 4, 6 X X X X X X X $300 X X X $99 X 3a, 4, 5 X X 6 6 X X X X X X $300 X X X $99 X 3b, 4, 6 X X 8 X X X 7 Q X X 8 X X X X X 8 i X X 8 X X X X X X 9, 10, 11, 12 X X 16 X X X X X X 13 X X 16 X X X X X X S X X X 16 X X X X X X X 10, 12, 14, 15 X X X 16 X X X X X X X S X X X 16 X X X X X X X S X X X X X 16 X X X X X X X 10, 12, 14, 15 X X X X X 16 X X X X X X X X X S X X X X X 16 X X X X X X X X S X X 7 7 X X X X X X X X 16 X X 17 X X X X $94 X 17, 18 X X 2 X 17 X X X X X $94 X 18 X 3 X X X X X X $4,925 $94 X X X 7 X X X X X X $4,925 $94 X 19, 20, 21 X X 7 X X X X X X X X X X X $4,925 $94 X 21, 21, 22 X X 7 X X X X X X X X X X X $4,925 $94 X 19, 21, 22 X X 8 INF X X X X X X X X X X X $4,925 $94 X X X 7 X X X X X X X X X X X $4,925 $94 X 19, 21, 22 X X 8 INF X X X X X X X X X $94 X X 30 1000 X X X X X X X X X X $3,895 X X 23 X X 30 1000 X X X X X X X X X X $3,895 X X 24 X X 9 X $40 X X X 9 X X X X $40 X 26a X X 21 X $40 X X X 21 X X X X $40 X 26a X 3 $249 $100 X 21 X X X X X X $40 X 26b X X 2 3 X X X $249 $100 X 21 X X X X X X $40 X 26c X X 20 3 X X X X X $249 $100 X 21 X X X X X X $40 X 26d 20 - Genie Conversion Box $2025 21 - iPLAYMATE TENNIS $995 22 - Smash Conversion Box $345 23 - Plays Games, Rates Shots, Uses a Camera, Talks to Players, Cord- less Headphone System ($500 or $50/month), Wireless Printer for Analysis ($2000 or $100/month). Radar gun. iPod input with speak- ers, Allows user to modify level, height, frequency and speed during the drill 24 - Talks to Players, Cordless Headphone System ($500 or $50/month), iPod input with speakers, Allows user to modify level, height, frequency and speed during the drill 26a - 2-button remote, 26b - 16-button remote, 26c - 20-button remote, 26d - 22-button remote 27 - External Battery Pack $130, External AC Power Supply $125 28 - Smart Fast Battery Upgrade $45 29a - Player Simulation $200, 29b - Player Simulation included, Multi-Function Remote $200 30 - Multi-Function Remote $300 July 2013 RACQUET SPORTS INDUSTRY 37 www.racquetsportsindustry.com OSCILLATION POWER REMOTE CONTROL MISC. 38 RACQUET SPORTS INDUSTRY July 2013 www.racquetsportsindustry.com *1 year battery **no hassle parts and labor 1 - Fast Charger $99 2a - Horizontal Oscillation, 2b - Horizontal Oscillation + Spin Control, 2c - Triple-Oscillation (Horizontal/Vertical), 2d - Triple-Oscillation + 2-Line narrow, Wide 3a - 3 Pre-Programmed Court Drills (6 ball sequence per drill) , 3b - 6 Pre-Programmed Court Drills + 6 Custom Programmable Court Drills 4 - 3 Positionl Settings of 2-Line (Narrow, Medium, Wide). 5 - iPhone Remote Control compatible. 6 - 18 locations to choose from 7 - Great for youth and beginners to work on dealing with topspin 8 - Especially designed for 10 and Under tennis 9 - Extra Heavy Duty Battery $35 10 - 110/220 Volt AC converter $135 11 - Wireless Remote $100 12 - Water Resistant Cloth Storage Cover $68 Price Warranty Dimensions Brand Model (MSRP) (years) (Storage Inches) B a l l
C a p a c i t y W e i g h t
( L b s . ) S p i n .
W h e e l
P r o p u l s i o n F e e d i n g
I n t e r v a l s
( s e c . ) T o p
S p e e d
( M P H ) E l e v a t i o n
C o n t r o l
-
E l e c . E l e v a t i o n
C o n t r o l
-
M a n . A b l e
t o
f e e d
l o b s F e e d s
T o p s p .
&
U n d e r s p . A b l e
t o
f e e d
S i d e s p i n Sports Tutor sportstutor.com 800-448-8867 Sports Attack sportsattack.com 800-717-4251 Ace Attack $5,999 1 34x53 220 150 X 1.5-12 110 X X X X X 4 X $ Tennis Twist $229 2 10x11x23 28 11 5 15 X Tennis Tutor ProLite - Basic $699 2 12x19.5x18 125 22 X 1.5-10 60 X X X X X 9 X X $ Tennis Tutor ProLite $799 2 12x19.5x18 125 29 X 1.5-10 60 X X X X X 9 X X $ Tennis Tutor $1,099 2 12x19.5x20 150 42 X 1.5-12 85 X X X $ Tennis Tutor - Plus $1,299 2 20x19.5x20 150 46 X 1.5-12 85 X X X X $ Tennis Tutor - Plus Player Model $1,749 2 20x19.5x20 150 46 X 1.5-12 85 X X X X 5 X X X $ Tennis Tower $1,345 2 44x23x22 225 60 X 1.5-8 85 X X $270 Tennis Tower - Prof. Player $2,195 2 44x23x22 225 60 X 1.5-8 85 X X X X 5 X X X X X X X X X 2 Shot Maker - Standard $3,100 2 38.5x31x21.5 300 96 X 1-6 95 X X X X X 3 X $ Shot Maker - Deluxe $4,200 2 38.5x31x21.5 300 96 X 1-6 95 X X X X X 6 X X X X X X X X 3 Wilson Portable $1,095 2 22x14x20 110 38 X 1.5-10 75 X X X X $ Tennis Cube $549 2 15x12x13 70 24 X 2-10 50 X X X X 6 X X 2 Tennis Cube - Oscillation Model $629 2 15x12x13 70 24 X 2-10 50 X X X X 6 X X 2 ProLite Plus - Basic $849 2 22x14x20 110 36 X 1.5-10 60 X X X X X 9 X X $ ProLite Plus $949 2 22x14x20 110 36 X 1.5-10 60 X X X X X 9 X X $ 2013 GUI DE TO BALL MACHI NES Ball Machine Selector PROPULSION A i r
P r e s s u r e
P r o p u l s i o n 13 - Comes standard with 2 8-amp 12-volt batteries 14 - Lob Enhancer $30 15 - adjustable oscillation width 16 - Ships via LTL freight, Feeds Balls from 30" above ground 17 - Oscillation Upgrade $225, Remote Control Upgrade $310 18 - Additional Non-Memory Battery Upgrade $166.95 19 - Deuce Conversion Box $1185 July 2013 RACQUET SPORTS INDUSTRY 39 www.racquetsportsindustry.com N o
O s c i l l a t i o n O s c i l l a t i o n
-
R a n d o m O s c i l l a t i o n
-
P r o g . #
o f
s h o t s
i n
p r o g r a m #
o f
p r o g r a m s
s t o r e d A d j u s t a b l e
D e p t h
w / i
p r o g .
A d j u s t a b l e
S p i n
w / i
p r o g . A d j u s t a b l e
H e i g h t
w / i
p r o g . A d j u s t a b l e
I n t e r v a l
w / i
p r o g . P l a y e r
S i m u l a t i o n
M o d e R u n s
o n
B a t t e r y
o r
P o w e r
C o r d R u n s
o n
P o w e r
C o r d
O n l y r u n s
o n
B a t t e r y
O n l y B a t t e r y
A m p / H o u r B a t t e r y
L i f e
I n d i c a t o r B a t t e r y
S w a p a b i l i t y S m a r t
C h a r g e r
s t d . S m a r t
C h a r g e r
o p t . R C
S t a n d a r d R C
a v a i l a b l e
a s
o p t i o n R C
-
C o r d R C
-
W i r e l e s s R C
o f
O s c i l l a t i o n R C
o f
P r o g .
S e t t i n g s S e r v .
T o w e r
-
b / i
o r
i n c l S e r v
T o w e r
-
O p t i o n a l
C o v e r
c o m e s
s t d . C o v e r
i s
a n
o p t i o n I n c l u d e s
W h e e l s O t h e r
F e a t u r e s X 4 X $300 X X $200 X X X 6 D Cells X X X 9 X X $70 X $35 X X X 9 X X $70 X $35 27 X $200 4 $50 X 18 X X $200 X X $35 X 27, 28 X $50 X 18 X X $200 X X $35 X 27, 28, 29a X 5 X X X $50 X 18 X X $200 X X X $35 X 27, 28, 29b X 4 X $200 X X X X T X 5 X X X X X X X X X 29b X X 3 X $200 X X X X S X X 6 X X X X X X X X 30 X $200 2 $50 X 12 X X $200 X X $35 X 27 X X 6 X X 27 X X 6 X X 27 X X X 9 X X $70 X $35 X 27 X X X 9 X X $70 X $35 X 27 OSCILLATION POWER REMOTE CONTROL MISC. 20 - Genie Conversion Box $2025 21 - iPLAYMATE TENNIS $995 22 - Smash Conversion Box $345 23 - Plays Games, Rates Shots, Uses a Camera, Talks to Players, Cord- less Headphone System ($500 or $50/month), Wireless Printer for Analysis ($2000 or $100/month). Radar gun. iPod input with speak- ers, Allows user to modify level, height, frequency and speed during the drill 24 - Talks to Players, Cordless Headphone System ($500 or $50/month), iPod input with speakers, Allows user to modify level, height, frequency and speed during the drill 26a - 2-button remote, 26b - 16-button remote, 26c - 20-button remote, 26d - 22-button remote 27 - External Battery Pack $130, External AC Power Supply $125 28 - Smart Fast Battery Upgrade $45 29a - Player Simulation $200, 29b - Player Simulation included, Multi-Function Remote $200 30 - Multi-Function Remote $300 40 RACQUET SPORTS INDUSTRY July 2013 DI STI NGUI SHED FACI LI TY- OF- THE- YEAR AWARDS T hree facilities received honors in the 2012 Racquet Sports Industry/American Sports Builders Association Facility-of-the-Year Awards, and one of thosethe Roberta Alison Baumgardner Tennis Facility at the Univer- sity of Alabama in Tuscaloosawas honored as an Out- standing winner in our February issue. The other two, both new construction, were picked to receive Distinguished honors: One is an indoor soft court facility, also in Alabama, and the other is a massive hard-court center in Virginia Beach. The Gulf Coast Tennis Club has four red ClayTech courts inside a steel building in Gulf Shores, Ala. The specialty con- tractor needed to spend an extra week fine-patching the poorly installed foundation slab because the slab contractor didnt laser-screed, but even with that delay, the entire facil- ity was built in four months. The owner wasnt happy with conventionally available irrigation methods, so a custom- fabricated boom-mounted hose system was designed and built for the project. The building has four HVAC units, and there are garage-door openings for natural ventilation. These two facilitiesone clay, one hardare excellent examples of indoor court construction. INSIDE JOB INSIDE JOB Gulf Coast Tennis Club Gulf Shores, Ala. (Nominated by Fast-Dry Courts Inc.) Architect/Engineer: Casa Designs General Contractor: Casa Designs Specialty Contractor: Fast-Dry Courts Inc. Number of Courts: 4 Surface: ClayTech & Har-Tru Italian Red Clay Fencing: Fast-Dry Courts Inc. Court Accessories: Fast-Dry Courts Inc. & 10-S Tennis Supply www.racquetsportsindustry.com Virginia Beach Tennis & Country Club Virginia Beach, Va. (Nominated by Tennis Courts Inc.) Specialty Contractor: Tennis Courts Inc. Number of Courts: 10 Surface: DecoTurf II Nets: Har-Tru Sports Posts: Edwards Curtains, Divider Nets: Putterman Athletics For details on the 2013 Outstand- ing Facility-of-the-Year Awards, contact the ASBA at 866-501- ASBA or info@sportsbuilders.org, or visit www.sportsbuilders.org. July 2013 RACQUET SPORTS INDUSTRY 41 www.racquetsportsindustry.com Theres also a 360-degree elevated viewing platform in the middle the courts, and the facility features an on-site restaurant with bar for dinner and drinks, and a beautifully landscaped outdoor patio with flat-screen TV and fire pit, in addition to a fully stocked pro-shop. The Virginia Beach Tennis & Country Clubs 10 new hard courts are arranged in a straight line inside a long bay building of nearly 82,500 square feet. The project, which also was completed in four months, included space for a pro shop, office, club room, workout area and locker rooms, kitchen, baby-sitting room and activity room. The construction challenge was that the immense building only has one construction access door through which to trans- port materials and equipment. All material had to be car- ried by hand or wheelbarrow throughout the 120- by 513-foot building. And since the air conditioning wasnt operational at the beginning of the job, the crew had to cre- ate areas to bring in portable fans. Peter Francesconi w ? Ask the Experts INCREASING NYLON LONGEVITY I BREAK MY STRINGS frequently: I play about 6 hours a week, and my strings pop at least once a week. I currently play with a multifila- ment, and really like the feel; for this rea- son, Id rather not switch to polyester, which people tell me feels stiffer. Still, restringing all the time is getting expen- sive. What can I do to increase durability without completely sacrificing the feel Ive come to love? IT DEPENDS ON WHY YOUR mul- tifilament is breaking. If grit is get- ting into the intersections between the mains and crosses, the string is being abraded to death. Cleaning between plays might be all you need. Players have used various products over the years to do this, including pure carnauba wax, which is available inexpensively in bulk at most auto parts stores. String savers might also keep your strings alive enough additional time to justi- fy the time and expense of using them. If cleaning and/or string savers dont work, or if you are just blowing through your strings because of the power youre generating, you are going to have to exper- iment with different nylon strings, whether or not they are multifilaments, to see how much feel you can retain from your current string choice, while increasing longevity. Everything else being equal, thicker strings are going to last longer than thinner strings. A 15L string has a lot more to it than a 17, so if your current string is avail- able in a heavier gauge, thats the place to start. Next up you can try solid-core multifila- ments, which typically offer better durabili- ty than pure multifilaments. There are also some interesting nylon monofilaments now available that claim high comfort along with low shock, as well as nylons that are aimed more toward durability. You could also try natural gut. Depend- ing on your game, natural gut may last longer, and if you clean it between ses- sions you might see enough longevity to offset the initial price penalty. If you have exhausted all the thick nylon durability strings you can find and youre still breaking strings, your next stop will be some kind of hybrid. You can try what might be called an internal hybrid that features polyester filaments or strands alongside nylon filaments in one string, or a hybrid string job that uses nylon only in the mains or crosses, with a more durable string such as a polyester in the crosses or mains, respectively. The goal with the hybrid string job is to match the mains and crosses so that either one might be the first to break, regardless of string material. By mixing and matching various strings, gauges, and tensions, you will definitely be able to find something with better durability. The tough part will be matching the feel and playability of your existing multifilament. EQUIPMENT CHANGES FOR THE CLAY AFTER A LIFETIME SPENT ON hard courts, I just started playing regularly on green clay. Should I consider making any adjustments to my equipment? BOTH GREEN AND RED CLAY are tough on strings, so consider polyester strings for better dura- bility. You can switch to a racquet with a denser string pattern to improve durabili- ty, as well. If you find that most of the time youre banging away from the base- line, you could lower your tension for more power and added depth to your shots. Lower tensions will also help when the ball gets heavier from picking up dirt and moisture from the court. POLY STRING BREAKAGE I NOTICE A LOT OF POLY string breakage right next to the frame at the top. Any ideas why that happens so much? THERE ARE TWO COMMON rea- sons for this: Mis-hits and contact damage outside the frame. Poly is not as forgiving as nylon to shanked shots, so it shears more easily on mis-hits. When this happens, you may see that one of the broken ends is much shorter than the other, indicating which main broke on the inside. The adjacent string will be longer by virtue of having gone around the outside of the frame. If the two ends of the broken string are nearly equal in length, you may be seeing contact damage. Contact damage often happens when the player scrapes the court slightly when picking up the ball using his racquet and his foot. If the breakage is off center but still at the top, it may be that either the player has scraped that section of the bumper guard repeatedly while going for shots, exposing the string to damage on subsequent attempts. Replacing the bumper guard will restore the protective channel for the string. In extreme cases where there are no available replacement bumper guards or the player aggressively scrapes his rac- quet on the court, you may have to resort to head tape. Check with your customer before doing this, though, because head tape adds weight to the racquet, which means you are also changing the balance and swing weight of the racquet. Unfortunately, there also are racquets that do not provide an adequate channel to protect the string on two-piece string jobs even when the bumper guard is new. For these racquets, use a one-piece pat- tern when possible. If the customer uses a hybrid string, explain the situation to him right away. Otherwise, youll find yourself having to convince your customer that you dont owe him a free string job after his brand new strings break the first time his racquet touches the ground. 42 RACQUET SPORTS INDUSTRY July 2013 www.racquetsportsindustry.com Q A Q A Q Your Equipment Hotline A July 2013 RACQUET SPORTS INDUSTRY 43 www.racquetsportsindustry.com REPLACEMENT STRING CLAMPS THE LEVERS ON THE string clamps on my Babolat Star II have worn out to the point that neither Babolat nor TennisMa- chines.com can rebuild them. Is there another clamp that will fit? YOUR BEST BET IS TO replace the entire clamp. Even if cost were no object, though, there are no new Babolat replacement string clamps, but for- tunately Gamma clamps use the same diameter posts. Gamma has two clamps from which to choose. The first is its standard 4-tooth Thin Profile Comp Metal clamp (model MCFCT-00), which has a metal stem and composition body. The second is its new 5-tooth model MDCSC-13 clamp, with metal stem, metal body, and padded handle. The composite clamp retails for $65, and the metal clamp retails for $70. The stem on the Gamma clamp is a bit longer than that on the Babo- lat clamp youre replacing. Its not so long that it cant be used as-is, but if it bugs you, you can have it cut down to match the length of your Babolat clamps. Greg Raven w We welcome your questions. Please send them to Racquet Sports Industry, PO Box 3392, Duluth, GA 30096; fax: 760-536-1171; email: greg@racquettech.com. A Q T ennis wants to grow. Tennis wants more visibility. So why is tennis not trying to raise its profile in the only booming market that com- bines sports and leisure: the sports travel industry? I recently attended the annual sym- posium of the National Association of Sports Commissions. NASC is the organi- zation that serves the sports tourism industry. Its members include host orga- nizationssports commissions as well as convention & visitors bureaus and chambers of commercethe people whose job it is to attract sports events like state, regional and national tourna- ments to their area. Another segment of the sports mar- ket, and of the membership of NASC, is events rights holders. These are organi- zations like national governing bodies, tournament directors and others who make the location decisions for their events. The networking aspect of the NASC symposium works almost like speed dat- ing. Events rights holders have booths at the trade show. Host organizations can arrange various 15-minute meetings with whichever NGBs, tournament orga- nizers or event owners theyre interested in. The host organizations then spend that time letting the event owners know about the great things their area has to offer. This might include information on their current facilities, plans for expand- ing or building facilities, and more. For example, say you're in charge of a youth basketball tournament. There's simply no better way for you to find out about the various cities with great bas- ketball facilities than to sit at your booth and get visit after visit from representa- tives of various locations who all want to host your next event. It's just as great for the host organizations because it helps them keep tabs on what the various sports are going to be doing nationwide in the next few years, and how they can be part of the action. It's a great confluence of sports and the people who want to host those sports. So why wasn't there a booth with anyone representing the sport of tennis? That's right. Tennis was M.I.A. Not like anyone noticed, though, given the competition. USA Lacrosse was there. Remember lacrosse? It's growing by leaps and bounds, and tennis coaches are com- plaining it's pulling away a lot of the kids who might otherwise be hitting the courts in the spring. Want to know who else was there? Two other great racquet sports, USA Bad- minton and USA Racquetball. Obstacle racing organizations, a form of exercise making explosive surges in popularity, were also present, as were organizations representing bowling, fishing, synchro- nized swimming, soccer, softball, base- ball, martial arts, senior games, volleyball, bicycling and a whole lot more. Lots of things people enjoy were there. But no tennis. At a great place to be, and at a time when there are new player initiatives for kids, and grant programs to improve tennis facilities, and even build new ones, tennis was nowhere to be seen. As a member of the racquet sports industry, I was actually embarrassed. So the question becomes: Why the absence? My biggest worry is that tennis thinks it already knows where all the facil- ities are, and what the events are, and doesn't feel the need to make any addi- tional outreach. I hope that's not the case. Because if it is, wow. That would be a pretty elitist, not to mention self-defeating, attitude. Espe- cially at a time when tennis currently has 44 RACQUET SPORTS INDUSTRY July 2013 Your Serve www.racquetsportsindustry.com Taking a Wrong Turn? The sports travel market is booming, so why doesnt tennis appear to be pursuing this avenue for growth? BY MARY HE L E N S PRE CHE R RSI Contributing Editor Mary Helen Sprecher also is the editor of Sports Destination Manage ment magazine. so many great programs that host organi- zations would love to learn about (and just as important, given the number of other sports that were there, ready to do business). The sports travel market, as I men- tioned, is burgeoning. It's being called the recession-proof industry. At a time when people are cutting back their bud- gets and denying themselves little luxu- ries, they're still willing to spend money to send their kids to tournaments in other states, or to travel to participate in events themselves. (In fact, the term, destina- tion marathon is a product of the sports travel industry.) Sports tourism is good for the econo- my. It brings groups of athletes and their families into cities. Those groups stay at hotels, eat in restaurants and shop in local stores. They often get media atten- tion, they're fantastic ambassadors for their sports, and the cities welcome their business. In fact, according to a New York Times report, in 2010, American families spent an estimated $7 billion traveling with their children to youth sports tournaments. So, againwhy doesn't tennis appear to be pursuing this one avenue for growth? It seems at a time when tennis runs the risk of being supplanted by other sports, that this would be a right- place/right-time scenario to build business. Unless, of course, tennis still expects the business to come to it. w We welcome your opinions. Please email comments to RSI@racquetTECH.com. IF YOU LOVE SOMETHING, SET IT FREE. IF IT COMES BACK, SET T FREE HARDER. WfJ hurl lhe ones we to .. e The J.Jioo s C'es1gnoo 10 punish the tJalf The more you love tl"-9 better :;oo get at punlshiW:J tl'>e bal . Show yo11r lo\e wl1t"l the J\.uce.