Six Sigma & Process Capability

Adev Research

Adev Research
At Adev Research, we place an emphasis on our research methods, analytical abilities and combining the latest data collection methods with current academic research. We are dedicated to providing consulting services at the highest level based on our own and industry-level research methodologies. We provide services within a range of sectors including high-tech, consumer facing products, travel, media, pharmaceutical and business services.

Areas of Activity
Six Sigma & Statistical Consulting
Customer Satisfaction & Market Performance Market Research Insights

Business Areas for Six Sigma

Distribution and allocation management Order management Product development Software development Business Objectives Consumer facing operations
Voice of the Customer

ROI

Six sigma defined

A business strategy to reduce variability and improve process quality.

Six Sigma Goals

1. Develop a customer centric focus with a clear link to business strategy 2. Focus on key business issues that are essential to customer opportunities 3. Reduce waste and increase process speed and efficiencies

lets talk about the

Six Sigma Process

Six Sigma Process

Design Measure
Goals based on a customer centric focus.

Measure the current procedure and gather relevant data. Verify relationship of factors and ensure that all factors have been reviewed. Optimize and improve the current process. Control the new process.

Analyze

Improve Control
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Design
Define an opportunity from the business and customer perspectives. Translate Voice of the Customer into measurable metrics Understand the variables that affect the key metrics Map the process to be improved with defined goals Apply data mining techniques to establish improvement opportunities

Measure
Understand the process and its current performance. Operational definitions & Process mapping Determine the current state of performance for a baseline Establish the metrics required to monitor the process Control charts, failure mode and effects analysis (FMEA) Proposed process layout
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Analyze
Search for key factors that have the largest impact on process performance. Sample size & frequency for sampling Establish potential root causes that create process variation Identify the few critical inputs affecting the outputs, Pareto analysis Hypothesis testing Regression & ANOVA analyses
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Improve
Develop improvement solutions for the established key factors. Take a benchmark to measure process improvements Potential solutions & prioritization for improvement factors Develop cost/benefit analysis based on the proposed improvement plan and simulation Implementation plan
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Control
Implement the solution and control the process. Monitoring plan to control process adjustments Control charts for defect prevention Key metrics must be kept within the established targets Communicate business results

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a little more within industrial statistics

Process Capability

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Process Capability
Process capability analyzes the uniformity of the process. Measure the parameters of the product rather than the process itself Expressed as a process capability index

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Process Capability Analysis Goals

1. Predict how the process will hold within the tolerance limits 2. Establish sampling intervals 3. Establish performance requirements for equipment or suppliers 4. Reduce process variability

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Process Capability Analysis

Xbar-R Chart of Supplier
1 1

Process Capability of Supplier

U C L=602.474

Sample M ean

602 _ _ X=600.23

LSL
P rocess Data LS L 598 Target 600 USL 602 S ample M ean 599.548 S ample N 100 S tDev (Within) 0.576429 S tDev (O v erall) 0.619299

Target

USL Within Ov erall

P otential (Within) C apability Cp 1.16 C P L 0.90 C P U 1.42 C pk 0.90 O v erall C apability Pp PPL PPU P pk C pm 1.08 0.83 1.32 0.83 0.87

600

598 1 3 5 7

LC L=597.986 11 Sample 13 15 17 19

U C L=8.225

Sample Range

6 4 2 0 1 3 5 7 9 11 Sample 13 15 17 19 LC L=0
O bserv ed P erformance P P M < LS L 10000.00 PPM > USL 0.00 P P M Total 10000.00

_ R=3.890

597.75 598.50 599.25 600.00 600.75 601.50

E xp. Within P erformance P P M < LS L 3621.06 PPM > USL 10.51 P P M Total 3631.57 E xp. O v erall P erformance P P M < LS L 6216.68 PPM > USL 37.58 P P M Total 6254.26

Process Capability Ratio Cp > 1 Cp = 1 Cp < 1

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Process Uses less than 100% of the tolerance band. Uses the entire tolerance band. Large number of nonconforming parts will be produced.

Adev Research
Eric Blumenfeld www.adevresearch.com ericb@adevresearch.com Finding clarity from complex objectives

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