CURRICULUM - VITAE

Mohammad Israrul Haque

: +91-8595145987 : israr.it86@gmail.com
mdisrar_86@yahoo.com

Objective To be associated with an organization where I can utilize my technical learning in Productive and efficient manner. I want to have a challenging career in the field of Computer Hardware & networking. An esteemed organization with enough scope for growth and learning. Technical Skill Operating Systems

Windows 2008 Server, Windows 2003 Server, Windows 7 and XP .

Server Applications

Active Directory, DHCP Server, WDS, File Server, MacAfee Server, Application Server, Symantec Backup Exec.

Networking

TCP/IP, DHCP, DNS, VLAN, Wireless Connectivity.

Mailing

Microsoft Outlook, Outlook Express, Live Mial.

Support Tools

MS Office 2010, MacAfee Virus Scan. Remote desktop connection, Net Meeting, Team viewer, VNC etc.

Hardware

All Models of HP, Compaq, Acer Computers & Notebooks, Printers, Desktop & Laptop troubleshooting Including H/W part, Replacement. Software Installation & Troubleshooting.

Professional Experience ( 3 Year- 6 Month) 1. Company: INTERGLOBE AVIATON LTD (INDIGO)

(Presently, I am working as Senior Desktop Engineer- L2 (March 2012 to till date) in Inter Globe Aviation this Site is undergoing of WIPRO InfoTech Ltd. and located at Delhi IGI Airport. I have been working there on behalf of (Vayam Infosolutions Pvt. Ltd.)

Profile: Senior Desktop Engineer- L2 Duration: 15th March 2012 to Till Date
Job Responsiblity :

Handling day to day technical queries & provides technical support to clients. Join all Desktop & Laptop in Domain & Provide Users right on Share Drives. Managed user accounts, groups and controlling access rights using Active Directory. Installation, Configuration Windows XP / Windows Vista / Windows7 / Windows 2k3 & 2k8 Server OS.
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Installation and Configuration of Outlook Express and Ms Outlook, Application Software. Provided First level support on Microsoft Office Communicator 2007 based problems. Responsible for Assembling of All types of PCs Compatible Software Installation. Troubleshoot problems of Hardware, Software, Driver & Devices Installation Configuration & Maintain Local & Network Printer/Scanners etc. Installation Configuration & Maintain various Network cards, Modems IP Address & LAN services. Installation Configuration and Maintain Handheld Device & Zebra Printer. Maintaining Flight information display systems (FIDS). Maintain & Manage Closed-circuit television systems. Anti-Virus security using MacAfee, Diagnosing & rectifying any Virus Problems using Anti-Virus tools. Call logging of hardware issues, vendor as well as company e-helpline and take follow up to the vendor and update along with the e-helpline as well.

2. Company: Nayara Software System Pvt Ltd ( Greater Noida ) Profile: Desktop Support Engineer Duration: 3rd June 2011 to Dec 2011
Job Responsiblity :

Hardware Support for Laptop / Desktop and Assembling of All types of PCs Installation, Configuration Windows XP /Vista/Windows7 & Compatible, Software Installation. Troubleshoot problems of Driver & Devices. Configuration IP Address and LAN services maintaining. Installation and Configuration of Outlook Express and Ms Outlook /Application Software. Diagnosing and rectifying any Virus Problems using Anti-Virus tools. Installation and Configuration of Local & Network Printer/Scanners etc.

3. Company: Impact System IT Solution. Profile: Customer Support Engineer Duration: 8th Feb 2010 to April 2011 Kolkata ( West Bengal)
Job Responsiblity :

Handled Desktop, Laptop of HP, Compaq. Printers of, Epson HP Models. Complete Knowledge of Hardware up gradation, Customization and Troubleshooting. Proficient with Windows XP, Windows 7 OS .Installation Configuration Troubleshooting. Antivirus:-Quick Heal, Kaspersky ,Norton Installation & Up gradation. Working Experience with Outlook Express / MS- Outlook Configuration & Troubleshooting. Experience in Networking, and its configurations. LAN Cable crimping over CAT5, CAT6.

Educational Qualification B.A. from M.U. (59%) Intermediate from B.I.E.C. (55%) Matriculation from B.S.E.B. (53%)

Professional Qualification - Wetware Computer, Patna Alfa Institute, Patna Advance Diploma in Hardware & Network Engineering - LCA, Kolkata RHCE - IIJT, Kolkata (Course Done) MCITP - eVision, New Delhi (Course Done)
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Personal Details Fathers Name Present Address Permanent Address Marital Status Date of Birth Hobbies Strength Team Work Flexibility Good Communication Skills Ability to learn and adapt to new work culture Positive Attitude : : : : : : Late Aftab Ahmad G-29 A 3rd Floor Jamia Nager Okhla Moghalpura Sui ki Masjid, Patna city-8 Single 2nd February 1986 Playing Cricket and listening to music

Declaration

I hereby declared that all the above written particulars and details are true to the best of my knowledge and belief, can be proven, whenever required.

Place: Date: Mohammad Israrul Haque

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