Card Fraud

Fraud Solutions

Challenge
We believe Actimize has the
only proven real-time fraud
prevention solution within the
marketplace that can cover one
hundred percent of our
transactions.
- Head of Risk, NEOVIA

lobalization of fraud attacks through technology, mass data

compromises, and cross-border counterfeit attacks have consumers,
legislators, and the card industry concerned. Card issuers face
increasing financial, market, and regulatory pressures to protect their customers
from fraudulent activity while at the same time limiting the negative impact on
customers experiences and their access to funds. Legacy fraud solutions
cannot adapt to the rapid changes in fraud patterns, resulting in less fraud
being detected in the current environment. As such, fraud managers must
establish an effective program to protect all client access channels and
achieve fraud prevention, not simply fraud detection.

Solution

he Actimize Card Fraud solution provides high-volume, real-time,

context-driven transaction decisioning, alerting, and resolution for
signature, PIN, ATM, and card not present transactions conducted using
plastic payment cards. The solution is capable of monitoring hundreds of
transactions per second in real time with great accuracy, enabling firms to
prevent the first fraud attempt while allowing customers continued use of their
cards for legitimate transactions. The solution protects the customer and
enables firms to reduce financial losses and operational costs, protect their
brand image, meet regulatory and association requirements, and improve
overall customer experience.
Geographic
Risk Profiles
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Stop fraud and enhance customer experience

Leverage a unique combination of proven analytics, multi-dimensional

profiling, user-friendly policy authoring, and customer-specific fraud
strategies to minimize false positives. Improve detection accuracy with
context-driven decisioning to confidently decline suspicious transactions
while allowing customers continued access to funds effectively
balancing business fraud risk and customer experience.
Reduce costs and maximize ROI

Streamline fraud operations and investigations with end-to-end fraud

management capabilities, including process-driven alert and workflow
management, automated actions and interdiction management in real
time, and comprehensive fraud investigation and resolution. Increase
operational efficiency, while minimizing dependency on IT resources
reducing overall cost of fraud management.
Protect the bank and support strategic growth

Acquirers

Actimize provides end-to-end management of card fraud

Preserve brand image and reputation with accurate fraud detection and
prevention. Define innovative intervention and customer contact/
notification strategies to better manage client relationships and continue
to acquire and retain customers. Create a competitive differentiator with
a unique approach to fraud management, positively impacting top-line
revenue growth.

Card Fraud
Fraud Solutions

How It Works
Accurate phase-based detection
Unique, phase-based detection methodology achieves the
best possible detection rates, while maintaining high
throughput. The solution analyzes and scores every
transaction in real time, first evaluating all activity against a
safe score and routing only the highest risk transactions for
further evaluation. Multiple scoring tiers and sophisticated
analytics are then applied to the high risk transactions,
resulting in highly accurate real-time fraud detection.
Multi-dimensional behavioral profiling
The solution creates behavioral profiles across multi-dimensions
customer, account, card, merchant, and terminal for
context-driven decisioning. Profiles incorporate transaction
information and non-monetary events across multiple channels to
ensure any action taken is made in context, improving detection
rates and minimizing false positives.
Automated detection of compromised cards
The solution identifies potential points of compromise, such as
instances of skimmed cards, by correlating confirmed fraud
attempts and reported fraud cases across terminals and
locations. Once a likely compromise has been identified,
other cards used at the same terminal or location
at a similar time are automatically considered
higher risk for future transactions.

Innovative interdiction management

The Actimize Interdiction Manager, available as an add-on module,
allows firms to manage an end-to-end intervention strategy, once
high risk transactions have been identified. Firms can define
authentication and customer contact/notification strategies to
enhance customer experience.
Comprehensive alert management
Alerts are prioritized to help focus investigators on high-risk,
high-value transactions. With a user-friendly interface,
investigators can conduct in depth and efficient investigations
directly from the alert and easily classify alerts as fraud/
non-fraud to establish normal behavior patterns at a customer
level and minimize false positives.
Robust workflow and investigations process
A Web-based risk case management tool provides robust
workflow capabilities for managing sensitive investigations.
Firms can build specific workflow steps to ensure analysts
work through investigations efficiently and effectively, from
initial alert investigation to case creation, resolution,
chargeback management, and reporting.

User-friendly policy rule creation

Business users can create, test, and implement policy
rules without IT involvement leveraging an
easy-to-use, Web-based interface. New rules can be
evaluated against historic or current transactions for
instant performance feedback, and implemented on
demand. Champion-challenger analysis ensures rules
are constantly improving and always current.

Monitor fraud detection and operational performance

About NICE Actimize

NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions,
as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to
protect institutions and safeguard consumers and investors assets by identifying financial crime, preventing fraud and providing regulatory
compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions
that address such concerns as payment fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. Find
22APR11 FPS-CF
us at www.nice.com/actimize, @NICE_Actimize or NASDAQ:NICE.