SwissQual Call Quality Application Sheet 13.0.

Call Quality 13.0.1

Test & Measurement

Application Sheet

The firmware of the instrument makes use of several valuable open source software packages. For information, see the "Open Source Acknowledgement" on the user documentation CD-ROM (included in delivery). Rohde & Schwarz would like to thank the open source community for their valuable contribution to embedded computing.

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Contents

Contents
1 Call Quality.............................................................................................5
1.1 1.2 Defining Call Quality.....................................................................................................5 3 Viewing the Results...................................................................................................6

Application Sheet Call Quality 13.0.1

SwissQual

Contents

Application Sheet Call Quality 13.0.1

SwissQual

Call Quality Defining Call Quality

1 Call Quality
The following sections describe Call Quality, which rates a complete call according to subscriber experience. The goal is to model how a subscriber would rate the call when the call is over. The main quality determination is provided by the so-called "recency effect", that is, recent perceived quality degradations have a greater influence on the score, and a weighted average procedure, in which a strong quality drop has a strong influence on the overall call quality. To create the Call Quality prediction model, an auditory investigation was performed with a simulated conversation in a fixed temporal structure [Neusinger, Berger: ETSI-STQ 04/2202]. This model can also be applied to test calls that consist of a series of test samples that have been scored by P.862.1 or SQuad-LQ, so long as the defined temporal structure has been met. The corresponding ETSI recommendation is [ETSI-STQ TR 102 506]. The Call Quality model contains the following steps: Recency effect scores from the fist samples in the call are weighted less in the averaging process To model impacts on call quality by drops of quality during the call, non-linear averaging is applied, which weights single MOS drops stronger than when the common quality in the call is high.

1.1 Defining Call Quality

The Call Quality model can be applied to each call that fulfils the required temporal structure. To use the Call Quality model, you need to create and run a Speech measurement job, for example, Job_CallQuality.ini, that matches the following requirements: "Job type": "Intrusive" 10 x Speech and Speech-P.862 tests, that alternate between 5 x A->B and 5 x B->A Sample length + Record hangover = 11.5 s

NQDI can calculate Call Quality during post-processing or during the database import procedure, that is, the VoiceEngine does not calculate Call Quality. NQDI calculates the Call Quality of calls that meet the following requirements: "Job type": "Intrusive" Only 5 Speech or Speech-P.862 tests in UL or DL per call 5 x A->B or 5 x B->A tests (alternating) Time from the beginning of the first sample in the call to the beginning of the last (fifth) sample in this direction is within the 100 and 115 s range

The Call Quality is calculated separately for the A->B and B->A directions as well for P. 862.1 and SQuad-LQ. As a result, four Call Quality values are calculated for Speech-P. 862 and UL/DL tests and two values for SQuad-LQ Speech UL and DL tests. For Qual-

Application Sheet Call Quality 13.0.1

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Call Quality 3 Viewing the Results

iPoc or special applications that involve a DL or UL test, only one Call Quality value is calculated for the test direction. If you use a default SwissQual audio file, for example, AM_FM_IRS.wav, to evaluate the Call Quality, you need to specify a "Record HO" value of 5500 ms. If you use the AM_CallQual_IRS.wav audio file, which is a special Call Quality speech sample, you need to specify a "Record HO" value of 1000 ms. Due to the short hangover time, do not use the AM_CallQual_IRS.wav audio file for Video Calls.

1.2 3 Viewing the Results

If a job NQDI meets the requirements for a Call Quality calculation, the Call Quality values appears on the "CallQuality" tab in NQDI.

Fig. 1-1: CallQuality tab in NQDI window

Application Sheet Call Quality 13.0.1