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PCA Software Quick Start Guide

Network License Quick Start Guide


Network Licensing Concepts System Requirements Operating Systems Minimum Requirements Network Requirements License Server and Client Installation Step 1: Installing License Serve Software Step 2: Obtaining Locking Code off License Server Step 3: Obtaining License Code Step 4: Configuring License Server Step 5: Configuring Client pplications !roubles"ooting #$ %roblem& 'rror (#)* w"en adding license +$ %roblem& Client computer cannot find license server ,$ %roblem& License server does not run -$ %roblem& License server configuration described in Step - above does not work

Standalone License Quick Start Guide


System Requirements Operating systems Recommended Options %rogram Installation Installation %rocedures %urc"asing and Licensing %rocess Online ctivation .sing t"e /eb ctivation by %"one ctivation by '0mail Running t"e %rogram .ninstalling t"e %rogram !roubles"ooting #$ %roblem& 'rror (#1* w"ile installing license

Network License Quick Start Guide Network Licensin Concepts


A Standalone License permits the use of applications on a single computer. License management is done on that computer and every single installed application requires a separate license code. Network Licensing is more flexible than Standalone Licensing. It allows you to designate one ! or server to run the Network License Server " a lightweight service that runs in the background and requires a license code. #he number of

available licenses $also known as seats% is encoded in this license code required only for the server. Applications communicate with a license server during startup to acquire a license. If no license is available& applications can search for open seats on other servers. IMPORTANT: 'or Network License Server& please select a ! that is stable and is always available on the network. It can be any !& but Laptops or Notebooks are not recommended. An operating system of (indows N# or later $)***& + & )**, Server% is recommended due to its support for (indows Services. #he client applications $i.e. pca!olumn& pcaSlab& etc.% can be installed on any ! on the network. !ommuter license is an embedded feature of network license.

Figure 1: Network Licensing Typical Configuration

S!ste" #e$uire"ents
Operating Systems
(indows N#- . )*** . + . )**, Server $recommended% (indows /0 )nd 1dition . 21 $not recommended%

Minimum Requirements
3** 245 processor ,) 26 of 7A2 memory 8* 26 of free hard disk space for program installation

Network Requirements
Local Area Network $LAN% supports #! .I or I + protocol.

License Ser%er and Client &nstallation


IMPORTANT: Applications require 7ainbow SentinelL2 9.).* or higher. If you already have SentinelL2 9.).* or higher running on your designated server for other applications& you can skip step 3 and go directly to step ). If you have SentinelL2 9.3.* or prior on your server& then you either have to migrate existing licenses to SentinelL2 9.).* or you have to select another ! to run SentinelL2 9.).*. :nly one version of SentinelL2 can run on one server.

Step 1:

Installing License Serve Software

3.3. Login as Administrator on your designated Server !. 3.). If you have the !;& place it in the !;<7:2 drive. :pen (indows 1xplorer to browse CD-Drive:\License_Server directory. If you do not have the !;& download file from http=..www.pcaStructure oint.com.ftparea.License>Server.exe. 3.,. ;ouble click on the License_Server.exe. #his is SentinelL2 9.).*.),. 3.-. 'ollow the steps in Installation (i5ard and install the license server. ;o not change the default installation paths. #his documentation will refer to them.

Step 2:

:btaining Locking !ode off License Server

).3. Start (indows 1xplorer and go to the directory containing SentinelL2 applications (C:\Program Files\Rainbow Technologies\ !min\ !min.ne"\#in$%\%. ).). ;ouble click on wechoi!.exe. ).,. #he dialog box $'igure )% will show up. ?ncheck everything except ;isk I;. ).-. (rite down the Locking !ode at the bottom of the dialog box. 'or example& the Locking !ode on 'igure ) is -<3),A6 $yours may be different%. Also write down the I Address or 4ost Name of the server for later use.

Figure 2: System Info Dialog Bo

Step 3:

:btaining License !ode

,.3. @isit the online license generation page. !lick on the link below or type it into the address bar of your internet browser& then press 1nter key. #he ?7L to this web page is http=..www.pcastructurepoint.com.licensing.license>profile.asp ,.). :n the first page $'igure ,%& select the software to be licensed from the lease Select a roduct drop<down list& and then select the IAd like to get license code for my network version. radio button. ress Next button to go to the next step.

Figure !: "nline License #eneration $ Step 1

,.,. :n the second page $'igure -%& enter order number& serial number& and locking code. If you are not sure where to find them& press the 1xample links to see examples. ress the 7equest License !ode button to go to the next step.

Figure %: "nline License #eneration $ Step 2

,.-. :n the third page $'igure 8%& enter email address of the license requester. #he domain name of this email address must be the same as the domain name of the purchaserAs email address. :ptionally& the license code will be sent to any valid email address provided in the !! 1mail field. ress the Benerate License !ode button to generate and see the license code. ,.8. Cour license code will be shown on the next screen and sent to the requesterAs email address $as well as to the !! email address& if provided%.
If you have any difficulties to generate the license online& please send an email to licensingDpcaStructure oint.com with the following information=

:rder Number $e.g. 8*300% Serial Number $e.g. 3***000% Locking !ode $e.g. -<3),A6% roduct Name $e.g. pca!olumn% Number of seats purchased $e.g. ,% 'ull !ontact Info $Cour Name& !ompany Name& Address& hone Number%

(e will then process your request and email you back the License !ode.

Figure &: "nline License #eneration $ Step !

Step 4:

!onfiguring License Server

-.3. 7un #lm !min.exe tool. #his utility is by default installed in the C:\Program Files\Rainbow #echnologies\ !min\ !min.&'T\#in$% folder. :pen proper folder if SentinelL2 is not installed in the default folder.

Figure ': (lm)*min $ +efore license installation

-.). :n the left pane o( (lmAdmin window $'igure E%& click on the FGH sign in front of the Subnet Servers& and then click on the FGH sign in front of the name of the server $e.g. SentinelL2<Server%. If any features are already installed& they will be listed under the server name& otherwise& nothing is listed. -.,. 7ight click on the server name& select Add Feature / From a String from the pop up menu $'igure 9%.

Figure ,: -ig.t click on t.e ser/er name to s.ow t.is pop up menu

-.-. :n the Add 'eature to Server dialog box $'igure 0%& check the Add feature to serverAs file check box. !opy the license code for one !A product $e.g. pcaSlab% from the license code email& and then paste it into the License code text box. Leave the ;istribution criteria text box empty. ress Add button to continue. If you receive an error message after pressing the Add button& refer to the #roubleshooting section at the end of this guide.

Figure 0: C.eck t.e c.eck +o an* copy1paste license co*e

-.8. 7epeat step , an! - to add all the !A software features one by one. After you are finished& all the features should be listed under the server name $'igure /%. #he server has been configured successfully. lease note that the license version and your software version do not need to match exactly. #his allows free updates to be installed without obtaining new license codes.

Figure 2: )ll t.e features are installe* successfully

Step 5:

!onfiguring !lient Applications

IMPORTANT: #his step has to be repeated on every single client ! that will run !A applications $i.e. pca!olumn& pcaSlab& etc.%.

8.3. Login as !minis"ra"or on the client !. 8.). 7efer to product specific Iuick Start Buide to install the application software on the client !. If you do not have the !;& visit http=..www.pcaStructure oint.com to download the latest version and install it. Iuick Start Buides are also available on our website.
IMPORTANT: If you purchased and installed the software before :ctober 3& )**,& you may have a version that is not compatible with the network license server. lease visit http=..www.pcaStructure oint.com to download the latest version and install it.

8.,. :n the client !& open (indows 1xplorer and go to client application directory $e.g. C:\Program Files\PC \)caCol*mn\%. 8.-. ?se a text editor $e.g. Notepad% to open a file named lshos"."x" in this client application directory. ;elete any text that may be present $e.g. no<net%& and type in the license server I address in the first line. 'or example& if the Network License Server is running on a ! with an I address of 3/).3E0.3.3**& Just type in 3/).3E0.3.3** in the first line. Save and close this file.
TIP: Cou may enter multiple I addresses $each in a separate line% in the lshos"."x" file to specify redundant license servers. #his will force the application to search for an available license seat starting from the server specified in the first line and subsequently moving to the next specified server if there is no license available on the current server. Also& if you prefer that applications detect license server automatically& you can use LAN keyword in a single line in the lshos"."x" file. Since the applications use broadcast method to detect server& startup time is longer in this approach. lease note that the broadcasting is performed only in the subnet where client computer is located. If client computer and license server are located in different subnets& server I address must be used. #he configuration is complete. Now you are ready to use the application. !ongratulationsK

'rou(les)ootin
#$ %roblem& 'rror (#)* w"en adding license$
SentinelL2= 1rror L3/M= 'ailed to add license code

a.

#he license code copied is incorrect or incomplete. 2ake sure you copy and paste the proper and the whole license code from license email& and then try again. If error persists& follow the alternative procedures in roblem - to add features manually.

Figure 13: Determine License Ser/er Status 4sing (lm)*min5e e

+$ %roblem& Client computer cannot find license server$


a. b. 2ake sure the license server is running properly $'igure 3*%. :pen (indows 1xplorer& and then go to !A software folder. 'or example& the default path for pca!olumn is C:\Program Files\PC \)caCol*mn\. ;ouble click to open lshos"."x". 2ake sure the I address of the license server is in this file. lease use I address rather than server name because occasionally server name does not work. If this file is empty& the client $e.g. pca!olumn% will try to locate the license server by broadcasting in the same subnet. If the license server and client are in different subnet& I address of the license server must be in the lshos"."x" file on the client computer.

,$ %roblem& License server does not run$


a. 2ake sure license code is applied to the computer from which the locking code is extracted. License code and locking code must match on a particular computer. lease follow Step ) :btaining Locking !ode off License Server to double check the locking code& and compare it to the locking code in the email sent to you by pcaStructure oint. If the license server computer is running (indows + with Service ack ) or (indows )**, Server& an exception must be set up in (indows 'irewall. :pen !ontrol anel and check the status of the (indows firewall. If the status is :n $recommended%& add an exception for ?; port 8*/, $'igure 33%. :pen this port if it is blocked by any other active firewall software running on the server.

b.

Figure 11: (in*ows Firewall c. :pen (indows 1xplorer and go to the folder where lservrc file is located. #he default path to this file is C:\Program Files\Rainbow Technologies\Sen"inelL+ ,.%.-.%$ Server\'nglish\. 2ake sure the first character of the file name is FlH $for library%& not FIH $for International% or F3H $one%. If you have multiple license codes in lservrc file& make sure there is only one license code per line. If you need to append a new license code to an existing lservrc file& make sure the new license code is put in a new line. Cou may need to uncheck (ord (rap in notepad as shown in 'igure 3).

d.

Figure 12: 4nc.eck (or* (rap in Notepa* e. #he lservrc file must N:# have any extension. It is a common mistake that a F."x"H is appended to this name. 6y default& (indows 1xplorer hides all the known extensions including F."x"H. #o turn off this feature of (indows 1xplorer& click on

'older :ptions in the #ools menu& select @iew tab& and uncheck F4ide extensions for known file typesH as shown in 'igure 3,.

Figure 1!: S.ow 6 tensions for 7nown Types in (in*ows 6 plorer f. #he service SentinelL2 must be restarted $or simply reboot the server% after license code is entered into lservrc file.

'or other network license related issues& please refer to the 'AI " Network License section on our website $http=..www.pcastructurepoint.com.support>faq>network>license.asp%.

-$ %roblem& License server configuration described in Step above does not work$
If the license server configuration described in Step -= !onfigure the License Server does not work& alternatively you may follow the steps below to add features to your server. a. :pen (indows 1xplorer and go to directory containing the license file $C:\Program Files\Rainbow Technologies\Sen"inelL+ ,.%.-.%$ Server\'nglish\%. If a file named LS'R.RC $or lservrc in lowercase% does not exist in this directory& use a text editor $e.g. Notepad% to create one. !opy and paste the License !ode that you have received from pcaStructure oint into this file. 2ake sure that there is only one license code per line. Save and close this file. IMPORTANT: 2ake sure that file name is exactly LS'R.RC without any extensions. :therwise licenses will not work. 6y default& Notepad adds a ."x" extension. lease remove this extension using (indows 1xplorer. c. 7estart the license server.

b.

'or (indows N# or later= Bo to Start/Contro Pane /Admini!trati"e Too !& then Ser"i#e!. SentinelL2 license server should be listed there. Select it and start the license server by clicking on start. If it is already running& restart it by clicking on 71S#A7#. 'or (in /x= If license server is running& a separate window will display with the message FLicense Server 7unningH. !lose this window to stop the license server. :pen (indows 1xplorer and go to directory C:\Program Files\Rainbow Technologies \Sen"inelL+,.%.-.%$ Server\ 'nglish\. ;ouble click on lserv/x.exe to restart the License Server. d. @erify the licenses by running application #lm !min.exe $located in C:\Program Files\7ainbow Technologies\ !min\ !min.ne"\#in$%%. All available licenses will be shown in this application $'igure 3*%. In the top left corner& expand the Subnet Servers by pressing the FGH. Cour serverAs name should be visible there. 1xpand the server name. All the available licenses should be listed there.

Standalone License Quick Start Guide


IMPORTANT: #hese steps are for standalone license only. If you are installing a network license& please read chapter FNetwork License Iuick Start BuideH. #his guide applies to pca!olumn& pcaSlab& pca6eam& pca2ats& and pca(all since the installations steps are identical. #he following guide uses pca!olumn as an example. 'or installation of pca'rame please download installation Iuick Start Buide from www.pcaStructure oint.com.

S!ste" #e$uire"ents
Operating systems
(indows /0 Second 1dition or higher 2inimum 7equirements 3** 245 processor ,) 26 of 7A2 memory 8* 26 of free hard disk space for program installation

Recommended Options
2ost recent operating system service pack installed

Pro ra" &nstallation


Installation %rocedures
3. If you have the installation disk please insert it into the !; drive and proceed to step ). If you do not have the installation disk but downloaded the installation file from our website& please run the file and proceed to step 33. If the auto<run functionality of (indows is enabled on your computer $which is the default setting% and a web browser $Internet 1xplorer& Netscape& etc.% is installed& the start page $'igure 3-% is shown automatically. If the start page does not show up automatically& please go to step 9.

).

Figure 1%: Start 8age

,.

If you are going to evaluate !A software& please click the $"a uation So%t&are 'i#en!e Agreement link and read through the agreement carefully. If you are going to use a commercial copy of !A software& please click the So%t&are 'i#en!e Agreement link and read through the agreement carefully. !lick 'igure 38. to start the installation. A second page will be shown as in

-.

Figure 1&: Secon* Installation 8age

8.

!lick the In!ta t(e program& then a dialog box will be shown as in 'igure 3E.

Figure 1': Click "pen to Continue

E. 9.

!lick the button on 'igure 3E to continue and proceed directly to step 33 below. ress )e! or Run button if you see any security warning messages. If the start page doesnAt show up automatically& open the (indows 1xplorer by following Start/Program!/A##e!!orie!/*indo&! $+p orer in (indows /8& /0& 21& N#& )*** or Start/A Program!/A##e!!orie!/*indo&! $+p orer in (indows + .)**, Server. Cou may also start the (indows 1xplorer by pressing the short cut of G 1. A window similar to 'igure 39 appears.

Figure 1,: (in*ows 6 plorer

0. /.

Select the !; drive from the left pane of (indows 1xplorer $e.g. 1 drive in 'igure 39%. Select the pca!olumn folder from the left pane. #he contents of this folder are shown in the right pane.

3*. ;ouble click the ins"all.exe in the right pane of the (indows 1xplorer.

33. #he installation process starts by displaying the following window $'igure 30%. lease read all the information. #hen press the button. #his will continue the installation process by installing the application software and an evaluation license.

Figure 10: Beginning of t.e installation

3). #he first step of the application installation process is to review the information on the software and the copyrights announcement as shown in 'igure 3/. lease read all the information carefully. ress the button to confirm that you have read and agreed with it. #his will continue the installation. If you do not agree with the license agreement& press the button. #his will stop the installation.

Figure 12: Copyrig.t announcement

3,. 7ead the 7eadme file $'igure )*%& and then press

to continue.

Figure 23: -ea*me File

3-. 1nter the 7egistration Information $?ser Name and !ompany Name% as shown in 'igure )3. ress the button to go to the next step.

Figure 21: -egistration Information

38. If you continue the installation then the next setup is to decide the directory where pca!olumn is to be installed as shown in 'igure )). #he default directory is C:\Program Files\PC \)caCol*mn. Cou may press the button to locate the directory. If the directory does not exist& the setup program will create it. ress the button to go to the next step.

Figure 22: C.oose Destination Location

3E. 1nter the group name as shown in 'igure ),.(indows will use this name in the Start. rograms menu. ress the button to go to the next step.

Figure 2!: Select 8rogram 9anager #roup

39.

ress the

button as shown in 'igure )- to start the installation.

Figure 2%: Start Installation

30. ;uring the installation a window as in 'igure )8 shows the progress as files are copied to your hard drive.

Figure 2&: Installation progress

3/. After the installation is completed& a dialog box similar to 'igure )E is shown. ress the button to finish the installation.

Figure 2': Installation Complete

Purc)asin and Licensin Process


IMPORTANT: #he following information is for standalone license only. 'or network licensing please refer to the chapter FNetwork License Iuick Start BuideH. #his is the default mode of the license. In this licensing scheme& users are granted 38 days to use our full<featured software evaluation mode. #he only visible difference between the evaluation version and the licensed version is an additional start<up dialog box shown in 'igure )9. It gives a choice of buying.licensing the software& entering the activation code or running the application in the evaluation

mode by pressing the button. (hen the evaluation period expires the user will either obtain a License& or uninstall the application. Note= Any tampering with system clock or evaluation license file will render the software useless.

Figure 2,: Start:up Dialog Bo

Cou may purchase the license online on our web site at www.pcaStructure oint.com or by calling our Sales #eam at 0-9</EE<-,89. #o buy online you may press On ine 'i#en!ing button& which will direct you to our website where you will be able to complete the transaction. After the purchase is completed& pcaStructure oint will generate a unique License !ode based on the product I; and the locking code derived from the unique hardware<id of the userAs computer. #his implies that the License !ode will not work on any other !. Cou can transfer the license to another ! by contacting pcaStructure oint for the transfer fees and procedures. #here are , ways you can obtain a license code= :nline& 1<mail& or hone.

Online ctivation .sing t"e /eb


Cou will need your purchase order number& product serial number& and the locking code. #he first two are found in the recap e<mail sent to you by pcaStructure oint. 3. :btaining Locking !ode
ress the button in the start<up dialog box $'igure )9%. #his will bring up a window as in 'igure )0& which shows three license activation methods.

Figure 20: License acti/ation met.o*s Select 1nter a License !ode and then press the button. A window $'igure )/% will pop up where you will be able to see the Locking !ode $-<)-3)6 in example 'igure )/%. lease note that your locking code may be different. (rite down the locking code and press back twice to return to 'igure )9

Figure 22: 6nter license co*e

).

License !ode Beneration


ress the F:nline LicensingH button in the start<up dialog box $'igure )9%. #his will open up a browser and direct you to the pcaStructure oint website $Step3& 'igure ,*%. lease select the )nd option and press FNextH. #hen you will be prompted to enter purchase order number& serial number& and locking code $Step )& 'igure ,*%. lease enter these numbers carefully. #hen you will be prompted for a valid e<mail address $Step ,& 'igure ,*%.#he domain name in the e<mail must match the one in the purchase order. :nce you have successfully generated

license code& please copy and paste it to the License !ode section of activation window $'igure )/%. #hen press FNextH.

Figure !3: "nline Licensing If the entered code is correct the license will be activated and window as in 'igure ,3 will show. (hen you press the button the license activation will be completed. lease note that the license version and your software version do not need to match exactly. #his allows free updates to be installed without obtaining new license codes.

Figure !1: )cti/ation completion

ctivation by %"one
If the telephone method was chosen to activate the license the following screen appears $'igure ,)%. It shows the product I; and the Locking !ode. #his information is needed when you make a phone call at 0-9</EE<-,89 $41L % to obtain the license. Cou will be asked to provide information about yourself in order to verify that you have purchased the license.

Figure !2: )cti/ation +y p.one (hen your information is verified& the license code will be generated and provided to you by an e<mail. (hen you receive the code type it or copy<paste it in the 'i#en!e Code text box and press the button. If the entered code is correct& the license will be activated and window as in 'igure ,3 will show. (hen you press the button the license activation will be completed.

ctivation by '0mail
If the 1<mail method was chosen to activate the license a screen $'igure ,,% will show prompting you to provide information about yourself. (hen you type in all the information press the button and it will be automatically e<mailed to us together with the product I; and the Locking !ode. After the information is verified the license code will be generated and e<mailed back to you.

Figure !!: )cti/ation +y e:mail After you receive it you may enter it by pressing the button in the start up dialog box $'igure )9% and choosing $nter 'i#en!e Code option. If the entered code is correct& the license will be activated and window as in 'igure ,3 will show up. (hen you press the button the license activation will be completed.

#unnin t)e Pro ra"


3. In (indows /8& /0& N#& )*** select the button from the lower left corner of the screen then follow the path of Program!/PCA Program!/p#aCo umn/. In (indows + & )**, Server& select the button from the lower left corner of the screen then follow the path of A Program!/PCA Program!/p#aCo umn/. Select pca!olumn.

).

,.

*ninstallin t)e Pro ra"


3. In (indows /8& /0& N#& )*** select the button from the lower left corner of the screen then follow the path of Program!/PCA Program!/p#aCo umn/. In (indows + & )**, Server& select the button from the lower left corner of the screen then follow the path of A Program!/PCA Program!/p#aCo umn/. Select ?ninstall pca!olumn. 'ollow the steps shown by the un<installation wi5ard to remove the program.

).

,. -.

'rou(les)ootin
#$ %roblem& 'rror (#1* w"ile installing license$
#o add a standalone license& set the environment variable LS':7!14:S# to no<net. #o add an environment variable& follow the steps below $assuming (indows + %. a. b. :pen (indows Contro Pane & and then double click on S,!tem. !lick on the Ad"an#ed tab on the S,!tem Propertie! box $'igure ,-%& and then press the $n"ironment -aria. e! button.

Figure !%: System 8roperties +o

c.

In the S,!tem -aria. e! group box $'igure ,8%& look for a variable named LS':7!14:S#. If the variable exists& press the $dit button& and then change the -a ue to no<net. If the variable does not exist& press the Ne& button.

Figure !&: 6n/ironment ;aria+les +o

d.

:n the Ne& S,!tem -aria. e dialog box $'igure ,E%& enter the variable name and value as shown below& and then press the O/ button.

Figure !': New System ;aria+le +o

e.

ress the O/ button on the $n"ironment -aria. e! dialog box. ;epending on the operation system& the computer may be required to reboot in order for the new environment variable to be effective.