Home Care

for
Older People
Greater Auckland Directory
Auckland-wide
Auckland Home Healthcare ............................... 302 2299
Dial-a-Shopper ................................................... 486 3060
Drake Medox ...................................................... 573 0717
DSP .................................................................... 571 1790
Enterprise Medical Bureau ................................ 306 1949 / 0272 844 610
Focus 2000 Ltd ................................................... 846 6295
Geneva Health Homecare ................................. 916 0200 / 0508 466 322
Health Vision (NZ) Ltd ....................................... 522 5012
Healthcare of New Zealand ............................... 573 6262
Home Instead Senior Care ................................ 528 4476
HomeCare NZ .................................................... 304 0315 / 0800 111 078
Kate McLean Home Care Ltd ............................ 579 1212 / 0274 390 871
Medacs Healthcare ............................................ 630 8300
Miranda Smith Home Care Ltd .......................... 522 8604
Nightingale Nursing & Homecare ....................... 475 5180 / 0800 644 484
Panacea Healthcare ........................................... 489 0901 / 486 1456
Pasifika Integrated Health Care Ltd ................... 410 0251 / 021 274 4204
Personalised Home Care NZ Ltd ....................... 0800 88 99 10
Renaissance Home Based Services .................. 250 4346
Total Care Health Services ................................ 630 1630
Central Auckland and Gulf Islands
Enliven - Presbyterian Support Northern ........... 525 3655
Lifewise Homecare Services ............................. 623 7631
Margaret Wilson - Carer Relief .......................... 827 0671 / 027 415 8040
Ngati Whatua o Orakei Home Support .............. 578 0941 ext 2
Waiheke Health Trust - Home Support Services..372 6195
Whaiora Home Care Services Inc ........................ 271 1544
Counties Manukau
Counties Manukau Homecare Trust .................... (09) 238 8567
Howick Baptist Home Support Services .............. 538 0817
Huakina Homecare Service ................................. (09) 238 0266
Manurewa House Homecare ............................... 267 2536
The Care Company ............................................. 0508 227 344
 Waitemata
Baptist Homecare Waitakere ............................... 813 0133
HomeChoice Senior Care ................................... 966 0011 / 0800 990 011
Rodney North Harbour Health Trust (Nth Shore) 443 0262
Rodney North Harbour Health Trust (Orewa) ..... (09) 424 2697
Rodney North Harbour Health Trust (Warkworth) (09) 425 9999
Salvation Army Homecare ................................... 479 8950
Te Ha 0 Te Oranga 0 Ngati Whatua ................. 439 1690 ext 204
Wai Home Care .................................................. 839 0288 ext 719

Please check with home care agencies that they are able to provide
services in your area

How to Organise Home Care

There are four main ways home care can be organised:
* On discharge from public hospital, short-term help can be provided while
you convalesce, discuss with the hospital social worker.
* Long-term care can be provided for people with ongoing needs, organise
through Needs Assessment and Service Co-ordination (NASC).
* Accident Compensation Corporation (ACC) can provide home care.
Arrange through your ACC case worker.
* You can make private arrangements with a Home Care Agency. Not all
agencies service privately paying clients.

Needs Assessment and Service Coordination (over 65 years)

Auckland .................................................... 631 1234
Waitakere .................................................. 442 7171
Counties Manukau ..................................... 276 0040
North Shore and Rodney ........................... 442 7171
Needs Assessment and Service Coordination (16 - 64 years)
Taikura Trust ............................................. 278 6314 or 0800 835 467
Points to consider
■ Do they provide the services you require e.g. gardening, nursing etc?
• Have staff members had special training?
• Is there a cancellation fee?
• Are there extra charges for working public holidays?
• Is there a minimum time charged?
■ Do you still have to pay if you go on holiday or into hospital?
■ Is there a set up charge and how do you pay?

Private arrangement
For people paying privately, hourly charges start at $22.50 for housework
and personal care and $35 for a registered nurse. Most agencies offer
housework and personal care.

Subsidised help
A Needs Assessment is required to establish eligibility for subsidised
services. You must hold a Community Service Card for help with routine
housework. Help with personal care such as showering and dressing does
not require a card.
An authorised assessor will visit and discuss with you how much help you
need at home. If you share accommodation, assistance from those you
li ve with is also considered. Assessment can be provided in public hospital
by a hospital-based Needs Assessor or in the community by NASC, see
previous page for contacts.
If you meet the assessment requirements you should be offered a choice
of home care agency.
For those receiving long-term subsidised service, spring cleaning is
regarded as an extra and you are expected to pay for this yourself.
It may be possible to claim Disability Allowance to help pay for lawns and
gardening. Contact your local Work and Income NZ office or phone 0800
552 002.
Seniorline
375 4395 or 0800 725 463