Self Installation Manual

VoIP ADSL Manual

Index
Welcome to iiNet/OzEmail ADSL This is a simple step-by-step guide that will walk you through setting up your computer and Belkin ADSL2+ modem. Section 1 - Get to know your VoIP enabled modem 1.1 Package contents 1.2 System requirements 1.3 - Features of your modem Section 2 Connecting your hardware 3.1 Getting online 3.2 Wireless connectivity (This feature only available on the 4 port wireless modem) Securing your wireless network Section 4 Using Voice over IP (VoIP) Section 5 Advanced settings 5.1 SYSTEM 5.2 WAN 5.3 LAN 5.4 WIRELESS (only available in the 4 port wireless modem) 5.5 NAT 5.6 ROUTE 5.7 FIREWALL 5.8 SNMP 5.9 ADSL 5.10 VoIP 5.11 UPnP 5.12 QoS 5.13 DDNS 5.14 TOOLS 5.15 STATUS Section 6 Common user settings 6.1 Changing the modem password 6.2 Configuring remote management 6.4 Upgrading firmware on the modem 6.5 Setting MAC address filtering 6.6 Establishing port forwarding/virtual servers 6.7 Hiding the wireless SSID Additional Support 3 3 4 4 5 6 7 12 20 22 27 31 31 31 31 31 32 32 33 33 33 33 34 34 35 35 36 38 38 41 46 49 52 54 57

VoIP ADSL Manual

Welcome to iiNet/OzEmail ADSL

This is a simple step-by-step guide that will walk you through setting up your computer and Belkin ADSL2+ modem. Simply complete the following sections in order to get online: Section 1 Getting to know your VoIP enabled modem Section 2 Connecting your hardware Section 2 Configuring your modem Section 3 Using Voice over IP (VoIP) Section 4 Advanced settings Section 5 Common user settings Additional support Still cant get online? If you still cant get ADSL online, please see your welcome letter for details on contacting our 24/7 support team.

VoIP ADSL Manual

Section 1

Get to know your VoIP enabled modem

1.1 Package contents
After unpacking your VoIP modem please ensure that you have received the following components: 1. 2. 3. 4. 5. 6. 7. Welcome letter VoIP ADSL modem Power adaptor One Cat-5 Ethernet cable Telephone cable One documentation CD Filter

VoIP ADSL Manual

1.2 System requirements

The modem requires an Internet web browser to view and change the configuration. It is recommended that you use the most recent version of Microsoft Internet Explorer or equivalent. 1. For a successful broadband connection you must have an ADSL product and know your ADSL username and password. Please see your welcome letter to confirm these details My username is_________________________ My internet Password is ________________________ 2. To make phone calls over your broadband internet you must have an active VoIP account and know your VoIP phone number and VoIP password. These details can be found on your welcome letter. N.B. - You do not necessarily need an active VoIP account to enable your PC to access the internet. VoIP Phone number ________________________ensure no spaces VoIP password ____________________________ 3. A computer equipped with a wired network card on at least 1 PC, so you can configure your modem, 4. A java enabled web browser such as Microsoft Internet Explorer 5.0 or above, or equivalent.

VoIP ADSL Manual

1.3 - Features of your modem

Thank you for purchasing the Belkin high speed ADSL2+ modem with integrated voice. By following this user manual you will be able to: Connect to the internet using standard ADSL, or high speed ADSL2 or ADSL 2+. Share one ADSL account with all the computers in your home or office. Share resources such as files and hard drives with all the computers connected to the network. Make voice calls to residential and business lines in the normal manner using your broadband connection. Ensure you have an active Voice over IP (VoIP) account with iiNet/OzEmail. Store, retrieve and copy files from one computer to another on your network. Simultaneously play games online, check emails and surf the web and chat.

Please note: The Default password to connect to your modem is admin. This is different to the password you use to connect to the internet and your email.

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Section 2

Connecting your hardware

2.1 Connecting your inline filter
Any equipment sharing your ADSL telephone line, other than an ADSL modem, MUST be connected to a telephone wall socket via an inline filter. Examples of telephone devices that MUST connect through an inline filter are: - telephone handset - fax machine - modem (non-ADSL) - caller display unit - telephone answering machine Refer to the diagram on the next page for an illustration of how to connect the inline filter correctly: 1. Plug the clear RJ11 plug (on LINE side of filter) into your telephone wall socket. 2. Plug your telephone (or any non-ADSL equipment) into the PHONE port of the filter. 3. If required, your ADSL modem can be connected to the same wall socket via the ADSL port of the filter. (NB: depending on the type of line filter
you may only have 1 port for the telephone and the ADSL modem should be connected directly to the wall as in the bottom picture on the next page)

VoIP ADSL Manual

2.2 Connecting your modem

Follow these steps to set up your hardware. Unpack the contents of your box and connect the cables as shown on figure 1. (N.B. - The figure below is a 4 port wireless modem. Your modem may look slightly different if you have a different model. Figure 1 hardware connectivity

VoIP ADSL Manual

1. ADSL Connection Connect your ADSL line to this port. This is the line that is dedicated to your internet connection. Do not plug a telephone into this port. 2. LAN port (Fast Ethernet Connection) Connect a PC to one of these RJ-45 ports on this modem with the provided blue Ethernet network cable. When inserting an RJ-45 plug, be sure the tab on the plug clicks into position to ensure that it is properly seated. The LAN ports are dual-speed RJ-45 ports. 3. Power switch Turn the modem power on and off. 4. Power plug Plug in the supplied power pack 12volt. 5. Reset switch Use this button to perform a reset of the modem. This allows you to reset the modem to the factory default settings.
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To restore the unit back to factory defaults use a pen or paper clip to push and hold the reset switch in for 10 seconds whilst the unit is still powered on. Note: You will lose all of your configured settings when a factory reset is performed and will be required to re-enter them back into the modem to get back onto the Internet. 6. Telephone Port Once you have activated your VoIP account you can connect a standard analogue telephone or fax machine to either port 1 or port 2 of the telephone port on the rear panel. Note: When you have connected a device to the telephone port you will hear a dial tone once the handset is off-hook. Note: If you choose VoIP Account 1 ensure that you connect your Telephone or Fax into FXS1 port on the back of the modem. If you choose VoIP Account 2 ensure that you connect your Telephone or Fax into FXS2 port on the back of the modem. 7. PSTN failover port - FXO Connection (This feature is not available on the single port modem) The PSTN failover port allows you to plug a standard telephone line from your wall socket that is usually associated with a home telephone number. In the unlikely event that you lose connectivity, or power to the modem is interrupted, then you can continue to make calls using the handsets plugged into the FXS ports (6) through the standard telephone system (PSTN). using this feature above will also enable you to receive calls on your standard home phone account.

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Section 3

Configuring the modem

3.1 Getting online
Once you have connected your hardware and if you have just received your modem direct from iiNet then you will notice that your modem has been preconfigured with your username and password. Your user information can also be found on the welcome letter that was supplied with your modem. LED description.

1. Line. (N.B: This feature not available on the single port modem, if you have utilised the fail safe port (available on the 4 port wireless and wired) on your modem then this light will be illuminated. (See figure 1 number 7.) 2. Phone 1 and Phone 2. Depending on which VoIP line you have utilised (section 5) depends which light is illuminated. 3. Phone 1 and Phone 2. Depending on which VoIP line you have utilised (section 5) depends which light is illuminated. 4. VoIP. If you have subscribed to a voice over IP service and you have configured the modem for VoIP you will see this light

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illuminated. To configure VoIP on your modem see section 5 Configuring and using VoIP. 5. LAN 1,2,3,4 LEDs. If you have hard wired a PC to your modem you will see one of the led lights illuminated, indicating which ports have a computer connected. 6. LAN 1,2,3,4 LEDs. If you have hard wired a PC to your modem you will see one of the led lights illuminated, indicating which ports have a computer connected. 7. LAN 1,2,3,4 LEDs. If you have hard wired a PC to your modem you will see one of the led lights illuminated, indicating which ports have a computer connected. 8. LAN 1,2,3,4 LEDs. If you have hard wired a PC to your modem you will see one of the led lights illuminated, indicating which ports have a computer connected. 9. WLAN led. (N.B: only present on the 4 port wireless modem). The WLAN light will not be illuminated until you activate wireless on your modem (by default this feature is off). See section 2.2 wireless connectivity. 10. Online LED. If your Online led is illuminated then you are online and can surf the internet. 11. ADSL This illuminates if you have an ADSL connection. If this is not illuminated then ensure you have a phone cable from your wall socket plugged into the connection as per figure 1 above. Also ensure that you have the filters installed on every available phone line in the house which have a phone attached. (Not phones connected to the modem.)
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If your ADSL led is illuminated, but after waiting for up to 60 seconds the Online led is not illuminated, then you may have an incorrect ADSL username and/or password. If this occurs please follow the steps in the following sections to manually configure your modem with the correct username and password. Power (pwr) LED. If this light is not illuminated, ensure you have the power pack plugged in to both the wall socket and the unit. Also ensure that the wall socket and the unit are turned on.

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If your ADSL led is illuminated and you do not have internet connectivity (Online led 3) then follow these steps to get on line. 1. Ensure your hardware is connected properly. 2. Open a web browser and in the address bar type in http://10.1.1.1 and press enter. figure 2

3. Enter the password admin to access the configuration page and press login. The default password to access the configuration page is admin.

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figure 3

4. Enter your ADSL username and password into the ADSL parameter settings.

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figure 4

5. Click on save settings. Your modem will reboot and your data will be saved.

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figure 5

6. After approximately 10 seconds, once your modem has rebooted, the Online LED will be illuminated. 7. Click on the refresh button and the Line status will indicate connected and you will be presented with a wan IP address. If this is not the case then contact technical support.

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figure 6

8. Log out of the router using the logout button at the top right of the web page. You can now surf the web and check your emails.

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3.2 Wireless connectivity

(This feature only available on the 4 port wireless modem) This VoIP modem has wireless capability which means you can opt to have wires running from your computer into the modems LAN ports, as well as connect wirelessly. To use this feature, each computer that you wish to get on to the internet needs to have a wireless card in order to communicate with the VoIP modem. If you are using a desktop we suggest either a Belkin PCI Card or a Belkin USB adapter, if you are using a laptop we suggest you use a Belkin Cardbus card or the Belkin USB adapter. If you do not have either of these cards you can purchase these on line through Toolbox or from your nearest computer shop. Follow these steps to configure this wireless function, which will allow wireless computers to communicate with each other and enable wireless access to the internet. 1. Ensure your hardware is connected properly (see figure 1) 2. Open a web browser and in the address bar type in http://10.1.1.1 and press enter. figure 7

3. Enter the password to access the configuration page of your modem. The default password is admin and press login.

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4.

In the setup screen place a tick in the box for wireless and then save settings. figure 9

Once you click save settings a dialogue box will appear stating that your modem is activating wireless.

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Securing your wireless network

Security information for Wireless users: Please note that your wireless functionality is disabled by default. Because we are concerned about the security of your network, please ensure that you pay special attention to the security settings while configuring your hardware. In order to set wireless security on your modem please follow the instructions below.

Question: What is WEP encryption? Answer what is WEP encryption? Wired Equivalent Privacy (WEP) encryption is a means of protecting the data that transmits wirelessly between your computers and the VoIP modem. Wired computers are protected by the physical security of a building or locked room. However, when using wireless, data is transmitted through the air and to protect this data the VoIP modem turns on WEP for you. WEP will encrypt data into a secret code. WEP will translate and encrypt data into a secret code. In order for each computer on your network to understand this encrypted data it is necessary to configure each computers wireless software with a passphrase to decrypt this data. Unencrypted data is called plain text; encrypted data is called cipher code. Follow these steps to set WEP encryption on your modem.

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Once you have completed these steps it will be necessary to set the same encryption on every PC that you intend to connect wirelessly to this modem. Follow the user guide in the wireless clients handbook or call the manufacturer of the card to get help creating wireless encryption. The first step to setting up WEP encryption is to establish a WEP as the security feature. 1. Ensure your hardware is connected properly (see figure 1) 2. Open a web browser and in the address bar type in http://10.1.1.1 and press enter. figure 7

Enter the password to access the configuration page of your modem. The default password is admin and press login.

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3. Click on wireless in the advanced tab in the left hand column, then click on wireless and then select security and select WEP only in the drop down menu: figure 8

4. Now you need to choose a passphrase so the modem can use this converted passphrase as your key to transmitting encrypted data. You will need to make a note of this passphrase and remember this passphrase; the passphrase will be required when configuring your client cards. Remember that you need to configure each PCs wireless card (client cards) with the same passphrase on each machine so the modem and wireless PCs can communicate and transmit encrypted data between each other.

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5. You can see in figure 9 that the chosen passphrase is iiNet. You need to make yours as long as possible to ensure maximum encryption. figure 9

6. Chose a passphrase and then click on save settings

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7. Now you can configure each wireless PC on your network with this same passphrase and this allows each PC to transmit data to each other using 64 bit WEP encryption. The following (figure 10) shows the modem with iiNet as the passphrase using key 1 and 64 bit encryption. figure 10

If you need further assistance setting up security on your modem please contact Belkin technical support on 1800 235546.

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Section 4

Using Voice over IP (VoIP)

Calls made using Voice over IP (VoIP) are done so over our network instead of the regular telephone network. The basic steps involved in VoIP include the conversion of an analog voice signal to digital, the encoding and then compression of the signal into Internet Protocol (IP) packets. The VoIP Router is equipped with a digital signal processor (DSP), which segments the voice signal into frames and stores them in voice packets. Using the industry standard codecs, G.711, G.723.3 and G.729, these packets are encoded. These IP packets are then transmitted in accordance with International Telecommunications Union specification SIP over the Internet to their destination where the process is reversed. Advantages of Using VoIP The main advantage of VoIP over the traditional Plain Old Telephone System (POTS) is the ability to make low-cost calls over iiNet/OzEmails IP network.

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To utilise VoIP you will first need to subscribe to iiNet/OzEmails VoIP service. Once subscribed to the iiNet/OzEmail VoIP service you will be given a VoIP username and VoIP password. My VoIP phone number is _____________________________ My VoIP password is _________________________________ My SIP Server is ______________________________________ The SIP Domain is: iinetphone.iinet.net.au[RJ2] To set up VoIP, please follow these steps: 1. Ensure your hardware is connected properly (see figure 1)._. 2. Open a web browser and in the address bar type in http://10.1.1.1 and press enter. figure 10

3. Enter the password to access the configuration page of your modem. The default password is admin, and press login. 4. This modem has the ability to have two separate numbers and two separate phones connected.

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5. Place a tick in the box for either VoIP account 1 or VoIP account 2. figure 11

6. Enter the VoIP phone number and VoIP password in the relevant dialogue box and select your state. Then click save settings. The modem will save these settings into its memory. 7. To activate the account on the modem click on the box labelled Register. The modem will then connect to iiNet/OzEmails VoIP service and the VoIP registration will show succeed. Click refresh a few times if succeed isnt displayed straight away.

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8. Once you have an account that registers succeed you can use your phone and fax by plugging the phone or fax into the corresponding port in the back of the modem.

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Section 5

Advanced settings
The following is a summary of the features available for advanced configuration. Specifics related to this section are detailed in section 6.

5.1 SYSTEM
Sets the local time zone, the password for administrator access and the IP address of a PC that will be allowed to manage the VoIP Router remotely. Also adds the IP address of a Domain Name Server where necessary.

5.2 WAN
Specify the settings for access to the internet. Change settings such as PPPoA, username and passwords, the MTU.

5.3 LAN
Set the IP address of the modem, configure VLAN settings and specify the IP DHCP address pool for the modem.

5.4 Wireless
(only available in the 4 port wireless modem) Set and amend wireless security. Create a wireless distribution system (bridged network, dependant on your access points features, as not all access points support bridging) with up to 4 access points. Set and hide the service set identifier (SSID).

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5.5 NAT
Set port forwarding, set address mapping and view the NAT mapping table.

5.6 ROUTE
This device supports Routing Information Protocol (RIP) v1 and v2 to dynamically exchange routing information with adjacent routers. The RIP related parameters are described as followings, RIP mode - the operation mode. The overall RIP function can be enabled and disabled. Auto Summary - the automatic route merging. With this option several routes to subnets under a same supernet can be replaced with a single route to that supernet in order to save routing table space. Operation Mode - the RIP functionality. The RIP function can be disabled (Disable), enabled for full function (Enable) or just for receiving only (Silent). Version - the RIP version. Both version 1 and 2 are supported. Poison Reverse - the Poison Reversion option. With this option the VoIP Router will put routes learned from each neighbour into the updating RPDU with metric of 16 for better network convergence. Authentication Required - the RIP authentication. With RIP version 2 an authentication mechanism can be used to secure the routing exchange. Authentication Code - the RIP authentication key

Routing Table The run-time routing table. This device supports several types of route. The Flag code is to identify different types of route, C - Directly connected. R - RIP.
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I - ICMP redirect. S - Static.

5.7 FIREWALL
This device uses the coprporate grade Stateful Packet Inspection (SPI) Internet security. By using SPI, the gateway acts as a "firewall," protecting your network from computer hackers. This section also allows you to configure MAC address filtering, URL blocking and configure the DMZ.

5.8 SNMP
The Simple Network Management Protocol (SNMP) is an application layer protocol that facilitates the exchange of management information between network devices. It is part of the Transmission Control Protocol/Internet Protocol (TCP/IP) protocol suite. SNMP enables network administrators to manage network performance, find and solve network problems, and plan for network growth.

5.9 ADSL
This page allows you to specify the ADSL standards to operate with. You may explicitly set a specific standard, or choose "Automatic" to automatically negotiate with a remote DSLAM. You can also view the status of the ADSL connection here.

5.10 VoIP
On this page you can choose to configure the VoIP settings of your modem manually. Warning: enabling or disabling VoIP features manually
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may render your connection to iiNet/OzEmail inoperable. It is recommended you do not alter these settings unless advised to be an iiNet/OzEmail representative.

5.11 UPnP
The Universal Plug and Play architecture offers pervasive peer-to-peer network connectivity of PCs of all form factors, intelligent appliances and wireless devices. UPnP enables seamless proximity networking in addition to control and data transfer among networked devices in the home, office and everywhere in between. The device also supports MSN Messenger for systems without UPnP. You must enable UPnP function to activate the pass-through support.

5.12 QoS
The QoS function allows users to classify outbound traffic and provides different applications with differentiated services (Diffserv). The Diffserv forwarding behaviors this router supports are: DiffServ Forwarding Behaviour BE AF11~AF13 Description Best Effort forwarding Assured Forwarding, provides delivery of packets in four independently forwarded AF classes. Within each AF class, an IP packet can be assigned one of three different levels of drop precedence. The router would not forward an IP packet with smaller probability if it contains a drop precedence value p than if it contains a drop precedence value q when p is smaller than q. VoIP ADSL Manual DSCP 000000 001010, 001100, 001110 010010, 010100, 010110 011010, 011100, 011110

AF21~AF23

AF31~AF33

34

AF41~AF43

precedence value p than if it contains a drop precedence value q when p is smaller than q. Expedited Forwarding is intended to provide low delay, low jitter and low loss delivery of packets.

100010, 100100, 100110 101110

EF

Note: If one forwarding behavior's Minimum Bandwidth Allocation is zero and with "Allow More" unchecked, all traffic mapping to this forwarding behavior would be blocked. Traffic Mapping Up to 16 classes can be defined. Define a class by its traffic type, and local and remote addresses using the ADVANCED CONFIG button if necessary. Then set the Diffserv forwarding group this class is mapped to. Finally, select the outgoing VC that traffic of this class would be routed to. The classify rule then takes effect for all the new established connections. Traffic Statistics This page shows the WAN outbound traffic statistics of all the Diffserv forwarding groups in the last 12 hours (automatically update every 5 mins).

5.13 DDNS
This DNS feature is powered by TZO.com. With DDNS enabled, you can host your own web site, email server, FTP site and more at your own location even if you have a dynamic IP address. You may sign-up at www.tzo.com .

5.14 TOOLS
This page includes the basic configuration tools, such as save or restore configuration settings, or upgrade system firmware.

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Configuration Tools Use the "Backup" tool to save Device's current configuration to a file named "backup.bin" on your PC. You can then use the "Restore" tool to restore the saved configuration to Device. Alternatively, you can use the "Restore to Factory Defaults" tool to force Device to perform a power reset and restore the original factory settings. Firmware Upgrade This tool allows you to upgrade the modem device system firmware using a file provided by iiNet/OzEmail. To upgrade the firmware of your device, you need to download the files to your local hard disk and enter the file name in the appropriate field in this page. iiNet/OzEmail does NOT recommend you do the firmware upgrade unless it's absolutely necessary, or an enhancement to this modem is released by Belkin. Always use a wired connection to the modem when doing an upgrade to the firmware. Reset In the event that the system stops responding correctly or in some way stops functioning, you can perform a reset. Your settings will not be changed. To perform the reset, click on the APPLY button. You will be asked to confirm your decision. The reset will be complete when the power light led stops blinking.

5.15 STATUS
You can use the Status page to see the connection status for the modems WAN/LAN interfaces, firmware and hardware version numbers, any illegal attempts to access your network, as well as information on all DHCP client PCs currently connected to your network. On the top of this page, the current time is displayed, which reflects the time and date of the page displayed. The <Refresh> button at the end will refresh this page. The <Release> and <Renew> button under the Internet section will release and renew the WAN port IP address. When the WAN port is
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Dynamic IP, <Release> and <Renew> will cause the modem to release and get another IP address from the DHCP server; when the WAN port is PPPoE, <Release> will disconnect the PPP session, and <Renew> will initialise another PPP session. At the bottom of the page, the security log can be saved to a local file for further processing or the log in Device can be cleared. When the system is powered down, the security log will disappear if not saved to a local file.

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Section 6

Common user settings

This section deals with common tasks that you as a user may need to perform in order to get the most out of your modem.

6.1 Changing the modem password

This VoIP modem is very similar to a small PC, in that it has a processor and a small amount of memory in the unit. To alter how the modem performs, you as a user can log into the modem and alter its settings. The common method to alter the settings is to access its configuration pages through a regular web browser. You can also secure the modem interface by setting a unique password so that only you, or nominated people, can log into the modem interface. If you activate remote management on this modem then it is imperative you alter the password on your modem from that of the default password admin. (For information on remote management see Configuring remote management.) Follow these steps to change the password. 1. Ensure your hardware is connected properly. 2. Open a web browser and in the address bar type in http://10.1.1.1 and press enter.

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Figure 12

Enter the password to access the configuration page of your modem. The default password is admin, and press login. 3. Click on Advanced Settings in the top left corner of the web page. Figure 13

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4. Click on system Figure 14

5. Click on Password Settings and enter the current password if you have not already changed the current password then type admin. Enter a new password in the two dialogue boxes. Then click save settings to invoke this new password. Each time you log into the router you will need to enter your new password and not the default password of admin. My new password is __________________________ The idle time out is a time where by if no activity is detected once logged into the router, then the router interface page will automatically log out after the predetermined time.

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Figure 15

6.2 Configuring remote management

Remote management will enable somebody with access to the internet to enter your router configuration page using their computer. You can either allow only a specific computer on the internet to access your routers management page, or alternatively you can enable remote management to allow everybody access to your router. Before enabling remote management, ensure you change the password. (See the heading above changing the modem password.) Follow these steps to enable remote management. 1. Ensure your hardware is connected properly. 2. Open a web browser and in the address bar type in http://10.1.1.1 and press enter.

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Figure 16

Enter the password to access the configuration page of your modem. The default password is admin, and press login. 3. Click on Advanced Settings in the top left corner of the web page. Figure 17

4. Click on system

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Figure 18

5. Click on Remote Management. Figure 19

6. Place a tick in the box enable. By leaving the IP address as 0.0.0.0 means that anybody can access this modems configuration page providing they know your password. Alternatively you can enter a specific IP address; this means only the computer with this IP address on the internet can access your modems configuration page. This is often handy if you are away from your home or business, and you need to change your modems settings remotely and you know the IP address of the PC you will be using remotely.

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6.3 Changing the IP address of the modem

The default IP address of this modem is 10.1.1.1 You may need to change the IP address if, for instance, you use this modem on a network that is already utilising this default range. To change the IP address of this modem, follow these steps. 1. Ensure your hardware is connected properly. 2. Open a web browser and in the address bar type in http://10.1.1.1 and press enter. Figure 20

Enter the password to access the configuration page of your modem. The default password is admin, and press login. 3. Click on Advanced Settings in the top left corner of the web page.

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Figure 21

4. Click on LAN Figure 22

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5. Amend the IP address and then scroll to the bottom of the page and save changes.

6.4 Upgrading firmware on the modem

Periodically Belkin will release new firmware to enhance the features of your modem. Firmware resides on the modems memory and to upgrade firmware you will first need to download firmware from our web site on to your computer and then load the firmware on to your router. Follow these steps to load new firmware on to the modem. 1. Ensure your hardware is connected properly. 2. Open a web browser and in the address bar type in http://10.1.1.1 and press enter. Figure 23

Enter the password to access the configuration page of your modem. The default password is admin, and press login.

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3. Click on Advanced Settings in the top left corner of the web page. Figure 24

4. Click on Tools and then click on Firmware Upgrade. Figure 25

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5. Download the firmware upgrade file on to your computers hard drive. 6. Click on browse and navigate to the file that is residing on your computers hard drive. Highlight the file and click open. Figure 26

7. Click Save Settings and follow the prompts displayed in your web browser on the computer screen. Figure 27

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6.5 Setting MAC address filtering

MAC address filtering allows you to restrict access to only those computers with predefined parameters to access your modem and the internet through your modem. Each network adapter (wired or wireless) has a unique number assigned to it called a MAC address. You can configure the router so only specific cards with a specific MAC address can access your network. To determine which computers access your network with specific MAC addresses please follow the following steps. 1. Ensure your hardware is connected properly. 2. Open a web browser and in the address bar type in http://10.1.1.1 and press enter. Figure 28

Enter the password to access the configuration page of your modem. The default password is admin, and press login.

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3. Click on Advanced Settings in the top left corner of the web page. Figure 29

4. Click on Firewall in the menu. Figure 30

5. Click on MAC Filter.

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Figure 31

6. Select the enable radio button for MAC address control. 7. Enter the MAC address of each computer connected to the modem. You can choose to automatically enter the MAC addresses of each connected computer by scrolling to the bottom of the screen and selecting the desired MAC address and have the modem enter these automatically; alternatively you can enter each MAC address manually. WARNING Ensure that you enter the MAC address of the computer you are using to configure the modem! If you forget to do this and then save settings you may lock yourself out of the modem. 8. When you have entered all the desired MAC addresses into your modem select Save Settings.

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Only those computers with a MAC address listed on your modem will be able to access the modem, and consequently the internet.

6.6 Establishing port forwarding/virtual servers

You can configure your modem as a virtual server so that remote users accessing services such as the Web or FTP at your local site via public IP addresses can be automatically redirected to local servers configured with private IP addresses. In other words, depending on the requested service (TCP/UDP port number) the modem redirects the external service request to the appropriate server (located at another internal IP address connected to the modem). Some of the more common applications and protocol/port number mappings are defined below: Application Telnet FTP SMTP POP3 H.323 SNMP SNMP Trap HTTP PPTP Protocol Port Number TCP TCP TCP TCP TCP UCP UDP TCP TCP 23 21 25 110 1720 161 162 80 1723

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PC Anywhere TCP PC Anywhere UDP

5631 5632

Special Applications Some applications require multiple connections, such as Internet gaming, video conferencing, Internet telephony, and others. These applications cannot work when Network Address Translation (NAT) is enabled. If you need to run applications that require multiple connections, specify the port normally associated with an application in the "Trigger Port" field, select the protocol type as TCP or UDP, then enter the public ports associated with the trigger port to open them for inbound traffic. Note: The range of the Trigger Port is 0 to 65535. Example: ID 1 Trigger Port 28800 Trigger Type UDP Public Port 2300-2400, 47624, 28800 2300-2400, 47624, 28800 6112 Public Type UDP Comment MSN Game Zone MSN Game Zone Battle.net

2 3

28800 6112

UDP UDP

TCP UDP

Please refer to the software vendors support pages and establish what ports are required to run their specific applications.

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6.7 Hiding the wireless SSID

Before continuing, please ensure that you have enabled wireless networking on this modem, see section 3.2 above.
A service set identifier (SSID) is a name of a wireless local area network (WLAN). All wireless devices on a WLAN must employ the same SSID in order to communicate with each other. The service set identifier (SSID) is simply a

term used to identify a specific network; by default, when you enable wireless networking on this modem, your networks SSID is set as your username. A simple method of securing your network is that of hiding the network from users whom you do not want to gain access to your modem; do this by preventing the modem from transmitting your network name (SSID). Follow these steps to prevent your modem broadcasting your network name. 1. Ensure your hardware is connected properly. 2. Open a web browser and in the address bar type in http://10.1.1.1 and press enter. Figure 32

Enter the password to access the configuration page of your modem. The default password is admin, and press login.

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3. Click on Advanced Settings in the top left corner of the web page. Figure 33

4. Click on Wireless in the menu on the left. Figure 34

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5. Click on Channel and SSID Figure 35

6. Place a tick in the box to disable ESSID broadcast and then save settings.

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Additional Support
If you require help connecting your VoIP modem please see your welcome letter for details on contacting our 24/7 support team. If you require additional support configuring your computers wireless PC Cards and Network cards, please call the manufacturer of these cards. We strongly recommend you purchase Belkin network cards; please call Belkin on 1800 BELKIN (1800 235 546) to speak to a customer service representative who will be glad to help you choose and configure a compatible client card.

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