Troubleshooting Guide
This troubleshooting guide will provide you with information about Star Wars Republic Commando. You will find solutions to common problems that were encountered while running the game in the Windows 98 SE !illennium Edition "!E# $%%% or &' operating systems with (irect& 9.%c.
Table of Contents
). $. +. ,. -. /. 0. 8. 9. )%. )). )$. General *nformation General Troubleshooting *nstallation 'erformance .ideo *ssues Sound *ssues 1onnectivity (evices and *ssues (.(234! (rive *ssues 1ontroller (evice *ssues (irect& Setup 5ow to 1ontact Technical Support Web Sites
Computer 3e?uiredA C"' 3e?uiredA 3ecommendedA Memor3e?uiredA 3ecommendedA $-/ !@ 37! -)$ !@ 37! *ntel '+ ).% G5> or 7!( 7thlon )%%% !5> *ntel ', $.% G5> or 7!( 7thlon &' $,%%C )%%B (irect& 9.%c compatible computer
Grap/ics Card 3e?uiredA 3ecommendedA /, !@ +( Graphics card with 5ardware .erte= and 'i=el Shader ".S;'S# 1apability )$8 !@ +( Graphics card with 5ardware .erte= and 'i=el Shader ".S;'S# 1apability
D%D-R$M 3e?uiredA 3ecommendedA Input De0ice 3e?uiredA Direct1 Deyboard and mouse !icrosoft (irect& 9.%c is included on this (.(. You will be prompted to install (irect& during the installation of this game if this or a more recent version is not already properly installed on your system. (.(234! drive ,& Speed (.(234! drive
!$TEA (irect& may re?uire the ElatestE updates for your operating system. This may also include the latest drivers for your motherboard sound and video hardware. InstallationA *nstallation re?uires $.% G@ of free hard drive space. We recommend that you have an additional $%% !@ of free space available after installing the game for the Windows swap file.
Multipla-er Support
Internet2LA!A (edicated ServerA Fon2(edicated ServerA Supports $ to )/ players Supports $ to 8 players
Dedicated Ser0erA $., G5> or faster 1'< recommended for (edicated Server.
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The Star Wars Republic Commando (.( may have been removed. Your (.(234! drive may have stopped responding.
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There may be a hardware conflict in your system. The Star Wars Republic Commando (.( may have been placed in a 1(234! drive. * The Star Wars Republic Commando (.( may be scratched or dirty. * Your computer may not be )%%B (irect& 9.%c compatible.
'lease consult Direct1 Setup "Section )%# or D%D-R$M Dri0e Issues "Section 8# in this Troubleshooting Guide for more information.
W/- isn5t m- Sound Card or Displa- Adapter Listed in t/e S-stem Anal-7er6
The System 7naly>er in the Star Wars Republic Commando launcher re?uires (irect& 9.%c to properly detect and provide information regarding certain models of Sound 1ards and (isplay 7dapters. @ecause of this your Sound 1ard or (isplay 7dapter listing may not be displayed until you install (irect& 9.%c.
* * * * * * * *
1hec9 to see how much room is available on your hard drive to ma9e sure that you have enough free space for Star Wars Republic Commando to run. *t is recommended that you have at least $%% !@ of free space after installing the game for the Windows swap;page file and save games. 1hec9 to see if you have any other applications running such as memory managers screen savers or virus protection programs. 'lease refer to S/ould I /a0e $t/er "ro,rams Runnin, in t/e 8ac9,round in this section for more information. 1hec9 Direct1 Setup "Section )%# in this Troubleshooting Guide for directions on how to find out if (irect& supports your computer hardware. 1hec9 the settings for your firewall or *nternet security program. 'lease refer to Confi,urin, -our *ire4all or Internet Securit- Soft4are in this section for more information. 1hec9 that you have the latest video drivers available for your machine. See .ideo *ssues "Section -# for more information. 1hec9 the Star Wars Republic Commando (.( to see if it is dirty or scratched. The (.(234! drive may be having trouble reading the (.(. 'lease chec9 D%D-R$M Dri0e Issues "Section 8# for more information. You may have a corrupted installation. Try uninstalling and then reinstalling Star Wars Republic Commando. *f none of the suggestions above help please chec9 'nable to Launc/ t/e Game after Installation in Installation "Section +#.
Your sound card may not be fully (irect& compatible. 'lease loo9 at Direct1 Setup "Section )%# in this Troubleshooting Guide for information about how to chec9 for (irect& compatibility.
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You may need to update the drivers for your sound card. Your volume may be turned up too loud in Windows. Your amplified spea9ers may be plugged into spea9er2out on your sound card.
'lease consult Sound Issues "Section /# in this Troubleshooting Guide for more information.
"o4er Mana,ement
*f your computer is e?uipped with a 'ower !anagement feature you may want to disable it. 'lease consult your computerIs documentation or the manufacturer for assistance in doing this. When 'ower !anagement is enabled the following problems may occurA
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The game may crash or go to a blue screen when sleep mode activates. The Windows mouse cursor may not appear when the computer returns from sleep mode. The monitor may go to a blac9 screen while you are playing or when sitting at one screen for long periods of time.
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Ri,/t-clic9 on the des9top where there are not any icons. 1hoose "roperties from the shortcut menu.
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1lic9 on the Settin,s tab. * Windo4s ?@2ME23AAA+ 6oo9 at Colors. * 1hoose True Color <=3-bit>. * Windo4s 1"+ 6oo9 at Color )ualit-. * 1hoose #i,/est <=3-bit>. 1lic9 $; to close this window. *f your computer prompts you to restart.
Administrati0e Ri,/ts
Some of the steps noted in this Troubleshooting Guide that re?uire you to ma9e ad:ustments to your system such as setting up your monitor will not be possible to complete unless you are logged onto the system with 7dministrative 3ights. Without these rights you may be unable to select the option because it is grayed out. You will be unable to install (irect& unless you are logged on with 7dministrative 3ights.
-=- Installation
You must have a (.(234! drive installed and configured properly in your system in order to install the (.( version of Star Wars Republic Commando.
Installin, Direct1 ? Ac
You will be prompted to install (irect& 9.%c during the installation of Star Wars Republic Commando if it is not already installed on your system. (irect& 9.%c must be installed on the system to play the game.
Can I Mo0e t/e Star Wars Republic Commando *older After I Install6
*f you wish to move the Star Wars Republic Commando folder to a new folder we recommend that you uninstall first then reinstall to the new location. When uninstalling ma9e sure to choose (es when prompted to 9eep your user profile so you do not lose your progress. Simply moving the folder will cause the uninstaller to be unable to find the program and you will need to manually uninstall the game.
-:- "erformance
"erformance Issues in Star Wars Republic Commando
When running Star Wars Republic Commando on the minimum re?uired system you may e=perience the following issuesA
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There may be stuttering in the voice and sound. There may be pauses or hitching during the opening movie. There may be a slight hitch in gameplay when sound effects play in the game. Transitions may ta9e a long time. There may be slow downs or stuttering during gameplay.
This occurs most fre?uently when other programs are running or if your system resources are below 0%B. Hreeing up system resources may improve performance in the game. Hor more information please refer to the Close All $t/er "ro,rams 8efore Runnin, Star Wars Republic Commando section below.
* *
Fo other programs should be running in the bac9ground. System resources should be at least 8-B free. * To chec9 thisA * Windo4s ?@2MEA 3ight clic9 on !y 1omputer choose 'roperties choose the 'erformance tab and chec9 System 3esources under 'erformance Status. * Windo4s 3AAA21"A 'ress 1T36276T2(E6 once choose Tas9 !anager choose the 'erformance tab and chec9 1'< <sage. There should be at least $%% !@ of free hard dis9 space after installation.
AdCustin, Confi,uration $ptions for $ptimal "erformance Star Wars Republic Commando will analy>e your system8s capabilities and ad:ust the in2game Graphics
4ptions to give you the best visual ?uality for performance. *f you e=perience performance issues when running Star Wars Republic Commando we recommend that you lower the Graphics Juality setting to either 6ow or 6owest in the Graphics 4ptions menu. 1hoosing these Graphics Juality settings will ad:ust the following optionsA
Lo4est * .ideo 3esolution K /,%=,8% * Te=ture Juality K 6owest * 1haracter (etail K 6ow * @umpmapping Juality K 6ow * @lur Effects K 4ff * @loom Effects K Fone * 'ro:ectors K 4ff Lo4 * .ideo 3esolution K /,%=,8% * Te=ture Juality K 6ow * 1haracter (etail K !edium * @umpmapping Juality K !edium * @lur Effects K 4n * @loom Effects K 6ow * 'ro:ectors K 4n * S?uad Shadows K 4ff
Close All $t/er "ro,rams 8efore Runnin, Star Wars Republic Commando
'lease close all other programs before running Star Wars Republic Commando. This includes virus2 scanning word processing and *nternet programs. Simply disabling these programs will not always help as the programs still use resources that are needed to run Star Wars Republic Commando. *f you e=perience problems completely closing programs that are running consult the documentation for those individual programs. This is a common problem when trying to completely disable virus2scanning software.
General Information and Troubles/ootin, Tips %erteF S/ader and "iFel S/ader CapabilitYou will be unable to play Star Wars Republic Commando on a graphics card without .erte= Shader and
'i=el Shader ".S;'S# capabilities.
* * * * *
You may see flic9ering graphics. Te=tures may be missing or they may display incorrectly. Hull Scene 7nti27liasing "HS77# may not appear to wor9 correctly. 'erformance may be slow in some areas. You may see poor frame rate in the game if the in2game resolution is set to ))-$ = 8/, or higher.
'lease chec9 AdCustin, Confi,uration $ptions for $ptimal "erformance in the "erformance Section of this Troubleshooting Guide for recommended settings if you e=perience any of the issues listed above.
* * * *
!a9e sure that your video card is supported. 'lease chec9 1urrently Supported 1ards and 1hipsets in the .ideo Section of this troubleshooting guide to see if your chipset is listed. !a9e sure you have the latest drivers for your video card. 'lease chec9 the .ideo Section of this troubleshooting guide for the list of drivers that were tested with this game. !a9e sure that the .ideo 3esolution in the Graphics 4ptions menu is set to a lower resolution. !a9e sure that S?uad Shadows in the Graphics 4ptions menu is set to 4ff.
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Ri,/t-clic9 on the des9top where there are no icons. 1hoose "roperties from the shortcut menu. 1lic9 on the Settin,s tab. * 1lic9 on Ad0ancedH * Windo4s ?@2ME+ Select the !onitor tab and clic9 on C/an,eH * Windo4s ?@+ 1lic9 on !eFtI * Windo4s ME+ 1hoose Specif- t/e location of t/e Dri0erH * 1lic9 on !eFtI * 1hoose Displa- a list of all dri0ersHand clic9 on !eFtI * Windo4s 3AAA21"+ Select the !onitor tab and clic9 on "roperties. * 1lic9 on the Dri0er tab. * 1lic9 on 'pdate Dri0erH * Windo4s 3AAA+ 1hoose Displa- a list of all dri0ersH * 1lic9 on !eFtI * Windo4s 1"+ 1hoose Install from list or specific locationH * 1hoose Don5t searc/ I 4ill c/oose t/e dri0er to installH * 1lic9 on !eFtI 1hoose your monitor from the list. *f you are unable to find your monitor listed please consult the manufacturer of your monitor to see if they have Windows drivers available. This driver allows Windows to set up the monitor correctly. *f the correct monitor is not an option in S/o4 Compatible De0ices clic9 on S/o4 All De0icesJ scroll through the list of manufacturers clic9 on the correct one then clic9 on the name of your monitor. *f you are unable to find the correct monitor listed go to standard monitor types at the top of this list and select "lu, and "la- Monitor. This driver should wor9 with most Windows compatible plug and play monitors and may correct issues with some older video cards.
!on-DDC Monitors
We have found that when using a non2((1 monitor refresh rates and resolutions may not be reported correctly to Windows. 7 Fon2((1 "(isplay (ata 1hannel# monitor cannot communicate with the video card to access information regarding the supported resolutions and refresh rates. When using a non2((1 monitor you may e=perience the following issues at certain resolutionsA
* * * * * * *
@lac9 screens Stretched or s9ewed screen si>es The game may draw past the bottom and right margins of the screen when the in2game resolution is set to 8%%=/%% or ))-$=8/,. The top portion of the screen may not be visible. Sniper >oom <* may not display correctly. The static effect may not be displayed when near a S17. or :amming device. The screen display may be corrupt when your resolution is set to /,%=,8%. *f this occurs you may see duplicated images on screen.
To correct these issues you will need to choose a different in2game resolution from the in2game
Multi-Monitor Confi,urations
!ulti2monitor configurations are not supported in Star Wars Republic Commando.
* * * *
Select #elp from the Star Wars Republic Commando launcher. Select Anal-7e -our Computer. 1lic9 on Direct1 Dia,nostics. This ta9es you to the (irect& (iagnostics screen. 1lic9 the tab that says Displa- and then clic9 on Test ne=t to (irect+(. *f your card fails these tests you may have problems running Star Wars Republic Commando or any other program that re?uires (irect+(.
Windo4s ?@ De0ice !ame 7T* 3adeon 8-%% 7T* 3adeon 9%%% '34 7T* 3adeon 9$%% '34 7T* 3adeon 9-%% '34 7T* 3adeon 9/%% '34 7T* 3adeon 9/%% SE 7T* 3adeon 9/%% 7ll2in2Wonder 7T* 3adeon 90%% '34 7T* 3adeon 98%% '34 7T* 3adeon 98%% 7ll2in2Wonder 7T* 3adeon 98%% &T F.*(*7 GeHorce + .isionTe9 &tasy /-/,
C/ipset 3adeon 8-%% 3adeon 9%%% '34 3adeon 9$%% '34 3adeon 9-%% '34 3adeon 9/%% '34 3adeon 9/%% SE 3adeon 9/%% 3adeon 90%% '34 3adeon 98%% '34 3adeon 98%% 3adeon 98%% &T GeHorce + GeHorce + Ti $%%
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7S<STeD .8,$% (elu=e 'FY .erto Geforce, Ti ,$%% 7S<STeD .9$8%;T( F.*(*7 GeHorce, Ti ,/%% !S* G,Ti,/%%2.T$(8& !ad (og 1on?uerer H& -$%% 'lus F.*(*7 GeHorceH& -$%% <ltra 6eadTe9 WinHast 7+,% <6T37 T( F.*(*7 GeHorceH& -/%% 'ro F.*(*7 GeHorceH& -/%% <ltra F.*(*7 GeHorceH& -0%% <ltra @HG 7sylum GeHorceH& -0%% <ltra F.*(*7 GeHorceH& -8%% F.*(*7 GeHorceH& -8%% <ltra F.*(*7 GeHorceH& -9%% F.*(*7 GeHorceH& -9%% <ltra e2.G7 e2GeHorceH& -9%% <ltra GainWard <ltra;)8%% &' F.*(*7 GeHorceH& -9-% <ltra F.*(*7 GeHorce /8%% GT F.*(*7 GeHorce /8%% <ltra F.*(*7 Juadro, 0%% &G6 Windo4s ME De0ice !ame 7T* 3adeon 8-%% 7T* 3adeon 9%%% '34 7T* 3adeon 9$%% '34 7T* 3adeon 9-%% '34 7T* 3adeon 9/%% '34 7T* 3adeon 9/%% SE 7T* 3adeon 9/%% 7ll2in2Wonder 7T* 3adeon 90%% '34 7T* 3adeon 98%% '34 7T* 3adeon 98%% 7ll2in2Wonder 7T* 3adeon 98%% &T F.*(*7 GeHorce + .isionTe9 &tasy /-/, 7S<STeD .8,$% (elu=e 'FY .erto Geforce, Ti ,$%% 7S<STeD .9$8%;T( F.*(*7 GeHorce, Ti ,/%% !S* G,Ti,/%%2.T$(8& !ad (og 1on?uerer H& -$%% 'lus F.*(*7 GeHorceH& -$%% <ltra 6eadTe9 WinHast 7+,% <6T37 T( F.*(*7 GeHorceH& -/%% 'ro F.*(*7 GeHorceH& -/%% <ltra F.*(*7 GeHorceH& -0%% <ltra
GeHorce , Ti ,$%% GeHorce , Ti ,$%% GeHorce , Ti ,$%% 8& GeHorce , Ti ,/%% GeHorce , Ti ,8%% SE GeHorceH& -$%% GeHorceH& -$%% <ltra GeHorceH& -$%% <ltra GeHorceH& -/%% 'ro GeHorceH& -/%% <ltra GeHorceH& -0%% <ltra GeHorceH& -0%% <ltra GeHorceH& -8%% GeHorceH& -8%% <ltra GeHorceH& -9%% GeHorceH& -9%% <ltra GeHorceH& -9%% <ltra GeHorceH& -9%% <ltra GeHorceH& -9-% <ltra GeHorce /8%% GT GeHorce /8%% <ltra Juadro, 0%% &G6
HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/
,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ /.),.%%)%./)0/ /.),.%%)%./)0/ ,.),.%%)%./)0/ /.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ /.),.%%)%./)0/ /.),.%%)%./)0/ /.),.%%)%./)0/ ,.),.%%)%./)0/
C/ipset 3adeon 8-%% 3adeon 9%%% '34 3adeon 9$%% '34 3adeon 9-%% '34 3adeon 9/%% '34 3adeon 9/%% SE 3adeon 9/%% 3adeon 90%% '34 3adeon 98%% '34 3adeon 98%% 3adeon 98%% &T GeHorce + GeHorce + Ti $%% GeHorce , Ti ,$%% GeHorce , Ti ,$%% GeHorce , Ti ,$%% 8& GeHorce , Ti ,/%% GeHorce , Ti ,8%% SE GeHorceH& -$%% GeHorceH& -$%% <ltra GeHorceH& -$%% <ltra GeHorceH& -/%% 'ro GeHorceH& -/%% <ltra GeHorceH& -0%% <ltra
Dri0er !ame 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) 1atalyst ,.)) HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/
Dri0er %ersion K ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%%).9)-% ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ /.),.%%)%./)0/ /.),.%%)%./)0/
@HG 7sylum GeHorceH& -0%% <ltra F.*(*7 GeHorceH& -8%% F.*(*7 GeHorceH& -8%% <ltra F.*(*7 GeHorceH& -9%% F.*(*7 GeHorceH& -9%% <ltra e2.G7 e2GeHorceH& -9%% <ltra GainWard <ltra;)8%% &' F.*(*7 GeHorceH& -9-% <ltra F.*(*7 GeHorce /8%% GT F.*(*7 GeHorce /8%% <ltra F.*(*7 Juadro, 0%% &G6 Windo4s 3AAA De0ice !ame 7T* 3adeon 8-%% 7T* 3adeon 9%%% '34 7T* 3adeon 9$%% '34 7T* 3adeon 9-%% '34 7T* 3adeon 9/%% '34 7T* 3adeon 9/%% SE 7T* 3adeon 9/%% 7ll2in2Wonder 7T* 3adeon 90%% '34 7T* 3adeon 98%% '34 7T* 3adeon 98%% 7ll2in2Wonder 7T* 3adeon 98%% &T 7T* 3adeon &8%% '34 7T* 3adeon &8%% 'latinum 7T* 3adeon &+%% '1& 7T* 3adeon &/%% &T '1& 7T* 3adeon &0%% '34 '1& 7T* 3adeon &8%% '1& *ntel i9)!atro= 'arhelia !atro= !illennium '/-% !atro= !illennium '/-% F.*(*7 GeHorce + .isionTe9 &tasy /-/, 7S<STeD .8,$% (elu=e 7S<STeD .9$8%;T( F.*(*7 GeHorce, Ti ,/%% !S* G,Ti,/%%2.T$(8& !ad (og 1on?uerer H& -$%% 'lus F.*(*7 GeHorceH& -$%% <ltra 6eadTe9 WinHast 7+,% <6T37 T( F.*(*7 GeHorceH& -/%% 'ro F.*(*7 GeHorceH& -/%% <ltra F.*(*7 GeHorceH& -0%% <ltra @HG 7sylum GeHorceH& -0%% <ltra F.*(*7 GeHorceH& -8%%
GeHorceH& -0%% <ltra GeHorceH& -8%% GeHorceH& -8%% <ltra GeHorceH& -9%% GeHorceH& -9%% <ltra GeHorceH& -9%% <ltra GeHorceH& -9%% <ltra GeHorceH& -9-% <ltra GeHorce /8%% GT GeHorce /8%% <ltra Juadro, 0%% &G6
HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/ HorceWare /).0/
,.),.%%)%./)0/ /.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ ,.),.%%)%./)0/ /.),.%%)%./)0/ /.),.%%)%./)0/ /.),.%%)%./)0/ ,.),.%%)%./)0/
C/ipset 3adeon 8-%% 3adeon 9%%% '34 3adeon 9$%% '34 3adeon 9-%% '34 3adeon 9/%% '34 3adeon 9/%% SE 3adeon 9/%% 3adeon 90%% '34 3adeon 98%% '34 3adeon 98%% 3adeon 98%% &T 3adeon &8%% '34 3adeon &8%% &T 3adeon &+%% 3adeon &/%% &T 3adeon &0%% '34 3adeon &8%% &T *ntel i9)'arhelia2-)$ !illennium '/-% !illennium '0-% GeHorce + GeHorce + Ti $%% GeHorce , Ti ,$%% GeHorce , Ti ,$%% 8& GeHorce , Ti ,/%% GeHorce , Ti ,8%% SE GeHorceH& -$%% GeHorceH& -$%% <ltra GeHorceH& -$%% <ltra GeHorceH& -/%% 'ro GeHorceH& -/%% <ltra GeHorceH& -0%% <ltra GeHorceH& -0%% <ltra GeHorceH& -8%%
Dri0er !ame 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) Win$9N=p),9 $9=pN)%8N%%N)++ $9=pN)%8N%%N)++ $9=pN)%8N%%N)++ HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00
Dri0er %ersion K /.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%.+9,+ /.)+.%%%).)008 /.)+.%%%).)008 /.)+.%%%).)008 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00
F.*(*7 GeHorceH& -8%% <ltra F.*(*7 GeHorceH& -9%% F.*(*7 GeHorceH& -9%% <ltra e2.G7 e2GeHorceH& -9%% <ltra GainWard <ltra;)8%% &' F.*(*7 GeHorceH& -9-% <ltra F.*(*7 GeHorce /8%% GT F.*(*7 GeHorce /8%% <ltra F.*(*7 Juadro, 0%% &G6 S+ (elta1hrome S8 Windo4s 1" De0ice !ame 7T* 3adeon 8-%% 7T* 3adeon 9%%% '34 7T* 3adeon 9$%% '34 7T* 3adeon 9-%% '34 7T* 3adeon 9/%% '34 7T* 3adeon 9/%% SE 7T* 3adeon 9/%% 7ll2in2Wonder 7T* 3adeon 90%% '34 7T* 3adeon 98%% '34 7T* 3adeon 98%% 7ll2in2Wonder 7T* 3adeon 98%% &T 7T* 3adeon &8%% '34 7T* 3adeon &8%% 'latinum 7T* 3adeon &+%% '1& 7T* 3adeon &/%% &T '1& 7T* 3adeon &0%% '34 '1& 7T* 3adeon &8%% '1& *ntel i9)!atro= 'arhelia !atro= !illennium '/-% !atro= !illennium '/-% F.*(*7 GeHorce + .isionTe9 &tasy /-/, 7S<STeD .8,$% (elu=e 'FY .erto Geforce, Ti ,$%% 7S<STeD .9$8%;T( F.*(*7 GeHorce, Ti ,/%% !S* G,Ti,/%%2.T$(8& !ad (og 1on?uerer H& -$%% 'lus F.*(*7 GeHorceH& -$%% <ltra 6eadTe9 WinHast 7+,% <6T37 T( F.*(*7 GeHorceH& -/%% 'ro F.*(*7 GeHorceH& -/%% <ltra F.*(*7 GeHorceH& -0%% <ltra @HG 7sylum GeHorceH& -0%% <ltra F.*(*7 GeHorceH& -8%%
GeHorceH& -8%% <ltra GeHorceH& -9%% GeHorceH& -9%% <ltra GeHorceH& -9%% <ltra GeHorceH& -9%% <ltra GeHorceH& -9-% <ltra GeHorce /8%% GT GeHorce /8%% <ltra Juadro, 0%% &G6 (elta1hrome S8
HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 w=p$9Nv)-)+%,fNpro to
/.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%.)8,9
C/ipset 3adeon 8-%% 3adeon 9%%% '34 3adeon 9$%% '34 3adeon 9-%% '34 3adeon 9/%% '34 3adeon 9/%% SE 3adeon 9/%% 3adeon 90%% '34 3adeon 98%% '34 3adeon 98%% 3adeon 98%% &T 3adeon &8%% '34 3adeon &8%% &T 3adeon &+%% 3adeon &/%% &T 3adeon &0%% '34 3adeon &8%% &T *ntel i9)'arhelia2-)$ !illennium '/-% !illennium '0-% GeHorce + GeHorce + Ti $%% GeHorce , Ti ,$%% GeHorce , Ti ,$%% GeHorce , Ti ,$%% 8& GeHorce , Ti ,/%% GeHorce , Ti ,8%% SE GeHorceH& -$%% GeHorceH& -$%% <ltra GeHorceH& -$%% <ltra GeHorceH& -/%% 'ro GeHorceH& -/%% <ltra GeHorceH& -0%% <ltra GeHorceH& -0%% <ltra GeHorceH& -8%%
Dri0er !ame 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) 1atalyst -.) Win$9N=p),9 $9=pN)%8N%%N)++ $9=pN)%8N%%N)++ $9=pN)%8N%%N)++ HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00
Dri0er %ersion K /.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%./-%/.),.%%)%.+9,+ /.)+.%%%).)008 /.)+.%%%).)008 /.)+.%%%).)008 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00
F.*(*7 GeHorceH& -8%% <ltra F.*(*7 GeHorceH& -9%% F.*(*7 GeHorceH& -9%% <ltra e2.G7 e2GeHorceH& -9%% <ltra GainWard <ltra;)8%% &' F.*(*7 GeHorceH& -9-% <ltra F.*(*7 GeHorce /8%% GT F.*(*7 GeHorce /8%% <ltra F.*(*7 Juadro, 0%% &G6 S+ (elta1hrome S8
GeHorceH& -8%% <ltra GeHorceH& -9%% GeHorceH& -9%% <ltra GeHorceH& -9%% <ltra GeHorceH& -9%% <ltra GeHorceH& -9-% <ltra GeHorce /8%% GT GeHorce /8%% <ltra Juadro, 0%% &G6 (elta1hrome S8
HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 HorceWare /).00 w=p$9Nv)-)+%,fNpro to
/.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%./)00 /.),.%%)%.)8,9
'nsupported =D C/ipsets
The following +( chipsets are not TO6 and;or .S;'S capable and do not meet the minimum specification necessary to play Star Wars Republic Commando: * +( 6abs G6*FT 3+;3, * +df= .oodoo $;+;,;* +df= .oodoo @anshee * +df= .oodoo Graphics ".oodoo )# * +df= .oodoo 3ush * P9 Tic9et to 3ide;*. * 7T* +( 3age ** * 7T* 3adeon 0%%% .E * 7T* 3adeon 0$%%;0-%% * 7T* 3age 'ro;6T 'ro * *ntel i0,%;i8)%;i8/* !atro= G)%%;$%%;,==;-== * !pact $ * F.*(*7 GeHorce $-/ * F.*(*7 GeHorce $ * F.*(*7 GeHorce $ !& * F.*(*7 GeHorce $ !& $%%;,%% * F.*(*7 GeHorce , !& * F.*(*7 3*.7 )$8;)$8 Q& * F.*(*7 3*.7 TFT;TFT$ * 'ermedia $;+ * 'ower.3 Dyro;Dyro ** * 'ower.3 Feon $-% * 'ower.3 '1&;'1&2$ * 3endition .)%%%;.$=%% * S+ Savage +(;$%%%;'ro * S+ .i3GE;(&;G&=;.& * SiS +)* SiS /+$/ * Trident +( *mage 9=* Trident @lade+( 988%
7t the time of release of this title we were unable to support the following .S;'S 1apable chipsetsA * SiS &abre$%%;,%%;/%% * &G* .olari .- <ltra * &G* .olari .8 Some of the chipsets listed directly above may wor9 with future drivers. 'lease chec9 for updated drivers for these cards which may address the issues that prohibited these chipsets from being supported at the time of release of this title.
* * * *
The bottom and right of the game display may not be visible when the in2game resolution is set to 8%%=/%%. The screen display may be corrupt when your resolution is set to /,%=,8%. *f this occurs you may see duplicated images on screen. *f you select )/%%=)$%% as the in2game resolution in the Graphics 4ption menu you will be unable to select yes to accept this resolution because this option is displayed off the screen. The static effect may not be displayed when near a S17. or :amming device.
* * *
Windows &'A 6evels may fail to load causing the game to loc9 up at the loading screen when using the 1atalyst +.)% driver "/.),.%%)%./,%,#. This does not occur when using the 1atalyst ,.9 driver "/.),.%%)%./,-8#. Windows 98A When using the 1atalyst ,.)) or earlier drivers parts of the >oomed 5<( overlay on the sniper and bow caster may be missing pieces. We recommend that you chec9 for updated drivers which may correct this issue. Windows 98A You may see visible lines in the Hetal Rar *ncapacitated and S17. effects when using the 1atalyst ,.)) or earlier drivers. We recommend that you chec9 for updated drivers which may correct this issue.
Some character and terrain te=tures may appear blac9 or white when @umpmapping Juality is set to 5igh in the Graphics 4ptions menu. To correct this set @umpmapping Juality to 6ow or !edium or
* *
select the Set 3ecommended button. You may see a blue tinted magnified blurred image displayed when >ooming in with the (12)0 Sniper rifle when using the 1atalyst ,.- or earlier drivers. When this occurs the helmet 5<( is not blurred. This does not occur when using the 1atalyst ,.9 "/.),.%%)%./,0/# or later driver. The game may loc9 up when attempting to load a level when using 1atalyst ,.0 drivers in Windows 98 or !E. This does not occur when using the 1atalyst ,.)% ",.),.%%%).9)-%# or later driver.
Intel i?1E
When playing Star Wars Republic Commando on an *ntel i9)- system in Windows $%%% or Windows &' with driver version win$9N=p),-.e=e "/.),.%%)%.+8/-# you may e=perience the following issuesA
* * * *
The ribbon emitters from weapons in the game may display stretched and corrupt polygons. We recommend that you chec9 for updated drivers which may correct this issue. You may see blac9 flic9ering te=tures when using the 6ow 6ight .isor !ode. We recommend that you chec9 for updated drivers which may correct this issue. Te=tures may occasionally drop out when ad:usting @loom and Te=ture Juality in the Graphics options menu. This does not occur when using the retail driver gf=N=p$9N/.),.)%.+8,0Npv "/.),.%%)%.+8,0#. You may see pi=els move li9e static on metal walls when @ump !apping Juality is set to !edium or 5igh. Setting the @ump !apping Juality to 6ow corrects this issue. We recommend that you chec9 for updated drivers which may correct this issue.
* * * *
You may e=perience poor frame rates in the game if the in2game resolution is set to )%$,=0/8 or higher in the Graphics 4ptions screen. To correct this we recommend that you select a lower resolution or select the Set 3ecommended option. The game may crash to the des9top when attempting to load a level with HS77 enabled at )%$,=0/8 or higher. (isabling HS77 or selecting a lower resolution corrects this issue. This issue does not occur when using the manufacturer driver $9=pN)%8N%%N)++ "/.)+.%%%).)008#. 7ll art assets e=cept the 5<( may not be displayed when the in2game resolution is set to )$8%=9/% or higher. We recommend that you set the resolution to )%$,=0/8 or lower when using these cards. Te=tures may drop out when @ump !aps are set to !edium or 5igh in the Graphics 4ption menu. Setting @ump !aps to 6ow corrects this issue.
* *
6oad times may be e=tended when the !atro= 'owerdes9 is set to S,& Supersampling 7lwaysT. (isabling this option corrects this issue. This issue does not occur when using the manufacturer driver $9=pN)%8N%%N)++ "/.)+.%%%).)008#. You may e=perience poor frame rate if ,& HS77 is enabled in the (isplay 'roperties 1ontrol 'anel. (isabling this option corrects this issue.
* * * * *
You may see graphical corruption or tearing when you clic9 on 7pply after ad:usting options in the Graphics 4ptions menu. Your computer may free>e when changing Graphics 4ptions from the in game 'ause !enu. Your computer may reboot during the prologue. The game may crash to the des9top while playing the game. The game may crash when ?uitting to Windows from the in2game pause menu when S?uad Shadows are enabled in the Graphics 4ptions menu.
These issues do not occur when using the HorceWare /).00 drivers in Windows $%%% and Windows &' or the /).0/ drivers in Windows 98 SE and Windows !E.
!%IDIA Ge*orce =
When playing Star Wars Republic Commando on a card with a F.*(*7 GeHorce + chipset you may e=perience poor performance when the in2game resolution is set to ))-$=8/, or higher in the (isplay 4ptions menu. *f this occurs we recommend that you select Set 3ecommended to set the game to the optimal configuration for this chipset.
* * * * *
7t the time of release we were unable to directly support S6i modes. 7s a result there is no performance gain when playing on a system with a F.*(*7 S6i configuration. Your computer may reboot when attempting to tas9 switch out of or into the game. Tas9 switching is not supported in this game. The opening pre2rendered movies may display a blan9 screen for an e=tended period of time when .sync is enabled in the Graphics 4ptions menu. (isabling .sync corrects this issue. Your computer may crash or reboot when ?uitting to Windows from the in2game pause menu with S?uad Shadows enabled in the Graphics 4ptions menu. Your computer may reboot when changing Graphics 4ptions from the in game 'ause !enu.
We recommend that you chec9 for updated drivers which may correct these issues.
S=Grap/ics DeltaC/rome S@
When playing Star Wars Republic Commando on a system with this chipset in Windows $%%% or &' you may e=perience the following issuesA
* * *
1haracter and level shadows may sort or flic9er when pro:ectors are enabled in the Graphics 4ptions menu. (isabling 'ro:ectors corrects this. The spinning geometry on the :amming device may be very bright after the shield is down. Searchlight beams may sort or flic9er through walls causing the lit areas to move across the floor.
Direct1 CompatibilitYour sound card needs to be (irect& 9.%c compatible to run Star Wars Republic Commando. 1onsult the Direct1 Setup section in this Troubleshooting Guide for information about how to chec9 for (irect& support. *f the driver for your hardware is not (irect& compatible chec9 with your hardware manufacturer for updated drivers. !$TE+ *f the !edia 'layer is not installed some of the following instructions will not wor9. *f you want to
add it please consult Windows 5elp for assistance. Rust type !edia 'layer in the inde= section of Windows 5elp and follow the directions provided by Windows.
* * * *
'ress ESC to access the in2game menu. * !$TEA *f you are at the !ain !enu proceed to the following step. Select $ptions. Select Audio $ptions. 7d:ust the Master %olume Music %olume S*1 %olume or Speec/ %olume sliders.
* * * * * * *
1lic9 on the Start button on your tas9bar. 1hoose "ro,rams. 1hoose Accessories. 1hoose Entertainment. 1hoose %olume Control. 7d:ust the Wa0e %olume slider. *f you are not hearing any sound ma9e sure to de2select the !<TE bo= below the Wave .olume slider.
* * * * *
You may hear static. You may hear repeating sounds. There may be no sound. The sound may drop out. You may e=perience a clic9ing or crac9ling sound.
* * * * * * *
1lic9 on the Start button on your tas9bar. Select "ro,rams. Select Accessories. Select Entertainment. Select Windo4s Media "la-er. Go to the *ile menu. 1hoose $pen and choose a sound to test. 'lease be sure to choose *iles of t-pe+ Sound <M 4a0>.
* * * *
Select #elp from the Star Wars Republic Commando launcher. Select Anal-7e (our Computer. 1lic9 on Direct1 Dia,nostics. This ta9es you to the (irect& (iagnostics screen. 1lic9 the tab that says Sound and then clic9 on Test. *f your card fails these tests you may have problems running Star Wars Republic Commando or any other program that re?uires (irect&.
A$pen AW3=A When playing Star Wars Republic Commando on an 74pen 7W$+% with +( Sound enabled you may
hear intermittent popping in sound in the game. These issues do not occur when +( Sound is disabled. We recommend that you chec9 for updated drivers which may correct this issue.
C-Media CMI@L=@ When playing Star Wars Republic Commando on an audio device with the 12!edia 1!*80+8 chipset
sound effects and voices may drop out in busy areas if you enable +( Sound is enabled in the 7udio 4ptions menu. This does not occur when +( Sound is disabled.
Creati0e Labs Inspire TLLAA When playing Star Wars Republic Commando with headphones connected to the headphone :ac9 on
volume control on the 1reative *nspire T00%% 0.) spea9er set you will need to manually set the spea9er configuration to Stereo 5eadphones in the 7dvanced 7udio 'roperties in the Windows 1ontrol 'anel. *f the spea9ers are set to Juadraphonic or above sounds will appear to be missing in the center side and rear audio channels because they are not being mi=ed down to stereo.
Creati0e Labs Sound8laster 1G "CI When playing Star Wars Republic Commando on a Sound@laster )/ '1* you may e=perience the
following issuesA
* *
Sound effects and voices may drop out in busy areas if you enable +( sound in the 7udio 4ptions menu. This does not occur when +( sound is disabled. Windows 98;!EA .oicelines for s?uadmates may start too fast after enabling +( Sound in the 7udio 4ptions menu. This gives each voiceline a warping effect where the very beginning of the voiceline is fast and ?uic9ly slows down to the correct speed. This does not occur when +( Sound is disabled. We recommend that you chec9 for updated drivers which may correct this issue.
Creati0e Labs Sound8laster "CI13@ When playing Star Wars Republic Commando on a Sound@laster '1*)$8 you may e=perience the
following issuesA
* *
The in2game volume may be too low when you enable +( sound in the 7udio 4ptions menu. This does not occur when +( sound is disabled. Sound effects and voices may drop out in busy areas if you enable +( sound in the 7udio 4ptions menu. This does not occur when +( sound is disabled.
Creati0e Labs Sound8laster "CIE13 When playing Star Wars Republic Commando on a Sound@laster '1*-)$ sound effects and voice lines
may distort if you enable +( sound in the 7udio 4ptions menu. This does not occur when +( sound is disabled.
When playing Star Wars Republic Commando on any Sound@laster 6iveG card you may e=perience the following issuesA
Windows $%%%;&'A Sound aspects may play incorrectly when using the Windows driver. .oice lines may be sped up or play too ?uic9ly volumes may play inconsistently during the prologue or voice volume levels may be inconsistent in the game. This does not occur when using the manufacturer drivers 6ive(rv<ni2'ac9 "-.)$.%%%).%$-$.# Windows 98;!EA .oicelines for s?uadmates may start too fast after enabling +( Sound in the 7udio 4ptions menu. This gives each voiceline a warping effect where the very beginning of the voiceline is fast and ?uic9ly slows down to the correct speed. This does not occur when +( Sound is disabled. We recommend that you chec9 for updated drivers which may correct this issue.
Creati0e Labs Sound 8laster Li0eN E 1J Audi,-J or Audi,- 3 When playing Star Wars Republic Commando on a 1reative 6abs Sound @laster 6iveG -.) 7udigy or
7udigy $ cards you may not hear sound playing from all spea9ers. *f this occurs you may need to enable CMSS+ Stereo 'p-MiF to Multic/annel in the 1reative E7& 1onsole. This feature must be enabled to allow the music dialogue and ambient sound to be mi=ed into the rear channels. F4TEA 'lease ma9e sure the mi=er is not set to )%%B front.
Creati0e Labs Audi,- 3 !1 When playing Star Wars Republic Commando on an 7udigy $ F& audio device you may e=perience the
following issuesA
Windo4s 1"A When using the Windows driver "-.%).$/%%.))%/# you may e=perience these issuesA * Sound effects may be heard at full volume when the SH& slider is set to %B. * You may hear random sound effects and static.
Creati0e Labs Sound 8laster EFti,When playing Star Wars Republic Commando on an E=tigy audio device you may e=perience the
following issuesA
* *
Windows 98;!E you may e=perience static in the game especially during cutscenes voice lines or screen transitions. We recommend that you chec9 for updated drivers which may correct this issue. Sound may drop out in the game after watching the prologue when E7& +.% is selected in the 7udio 4ptions menu. This does not occur when E7& version $.% is selected.
Creati0e Labs Sound 8laster Li0eN 3:-8it When playing Star Wars Republic Commando on a Sound @laster 6iveG $,2@it audio device you may
hear hissing sound in music and voice in the game when +( Sound is enabled with 1hannels set to +$. This does not occur when +( Sound is disabled or 1hannels are set to )/.
Creati0e Labs Sound 8laster Li0eN Mp=O or "latinum E 1 When using one of these cards in Star Wars Republic Commando in Windows &' with the default
Windows driver "-.)$.%%%).++%%# you may hear intermittent mild static and popping in the game. This does not occur when using the manufacturer driver 6ive(rv<ni2'ac9 version -.)$.%%%).%$-$.
#ercules Di,i*ire L 1 When playing Star Wars Republic Commando on a 5ercules Game (igiHire 0.) in Windows !E you
may e=perience the following issues when using the Windows driver ",.9%.$-$-.%%%%#A
Some voicelines and sound effects may play too ?uic9ly when +( Sound is enabled in the 7udio
4ptions menu. You may hear a consistent static pop in sound in the game when +( Sound is enabled.
These issues do not occur when +( Sound is disabled or when using the manufacturer driver version 1S1v/%9a "-.)$.%%%).,)%)#.
#ercules Game T/eater 1" When playing Star Wars Republic Commando on a 5ercules Game Theater &' in Windows $%%% with
the Windows drivers "-.%%.$)8%.%%%)# you may e=perience an unacceptable sound ?uality and static in the game. To correct this issue we recommend that you use the manufacturer driver version 1S1v/%9a "-.)$.%%%).,)%)#.
I2$ Ma,ic T-p/oon Storm Sur,e When playing Star Wars Republic Commando on an *;4 !agic Storm Surge in Windows 98 or !E with
+( Sound enabled in the 7udio 4ptions menu sound effects may drop out in the game. This does not occur when +( Sound is disabled.
I2$ Ma,ic T-p/oon T/eatre When playing Star Wars Republic Commando on an *;4 !agic Typhoon Theatre in Windows &' with
the Windows driver "-.)$.%%%).%/,+# you may hear intermittent static and popping in sound effects in the game. This does not occur when using the manufacturer driver version ).+%.%+ "-.)$.%%%).%/+-#.
M-Audio Re0olution L 1
When playing Star Wars Republic Commando on an !27udio 3evolution 0.) you may e=perience the following issuesA
Windows &'A You may not hear audio playing from the rear or center channels when using /.) spea9ers if the Surround Sound section of the !27udio 1ontrol 'anel is set to Fo Surround 'rocessing or Sensaura mode. *f this occurs we recommend that you set this option to S3S 1ircle Surround ** mode. Windows !EA The game may loc9 up when using the 3evoN)%$/Nweb drivers if the Surround Sound section of the !27udio 1ontrol 'anel is set to S3S 1ircle Surround mode. *f this occurs we recommend that you set this option to Sensaura;Game mode.
!%IDIA n*orce When playing Star Wars Republic Commando on an nHorce motherboard in Windows 98 or !E with +(
Sound enabled in the 7udio 4ptions menu you may e=perience the following issuesA
* *
The game may loc9 up after enabling this option. .oices may cut in and out during gameplay.
!%IDIA n*orce3 SoundStorm When playing Star Wars Republic Commando on an nHorce$ motherboard with the SoundStorm audio
device in Windows 98 movies may play at an accelerated pace causing movie sound to play incorrectly. *f this occurs you may want to lower the 5ardware Sound 7cceleration 6evel on the Sound tab in the (irect& (iagnostics program.
!%IDIA n*orce3 'ltra and n*orce= When playing Star Wars Republic Commando on an nHorce$ <ltra or nHorce+ motherboard you may
e=perience the following issuesA
* * * * * *
You may only hear ambient environmental audio $( voices and music soundtrac9s through your front spea9ers when +( Sound is enabled in the 7udio 4ptions menu. (isabling this option corrects this issue. You may hear a constant popping in sound when +( Sound is enabled in the 7udio 4ptions menu. (isabling this option corrects this issue. E7& settings will not be available in the 7udio 4ptions menu when using the n.*(*7 nHorce driver nHorceN,.$0. This does not occur when using the nHorceN-.)% driver in Windows &' and the 3ealTe9 reference driver WdmNa+/- in Windows 98 !E or $%%%. Windows 98;!EA You may hear sound s9ipping popping or dropping out during pre2rendered movies when using the nHorce ,.$0 driver. This does not occur when using the 3ealTe9 reference driver WdmNa+/-. Windows 98;!EA The opening pre2rendered movies may intermittently play in slow motion when using the 3ealTe9 reference driver WdmNa+/- "-.)%.%%%%.-0,%#. This does not occur when using the nHorce ,.$0 driver. Sound effects and voices may intermittently stutter or chirp or you may see a ?uic9 hitch in the game. This occurs when +( Sound is enabled in Windows 98 and when +( Sound is disabled in Windows !E. This does not occur in Windows $%%% or &'.
"/illips Seismic Ed,e When playing Star Wars Republic Commando on a 'hilips Seismic Edge you may e=perience the
following issuesA
* * *
Windows &'A You may hear intermittent static and popping in sound effects in the game with the Windows driver "-.)$.%%%).%%,,#. This does not occur when using the manufacturer driver 'S10%-)0NW(!NEFGN.)89. .oice lines may not play correctly through all spea9ers or sound may drop out in the game when +( Sound is enabled in the 7udio 4ptions menu. (isabling this option corrects this issue. .oices and sound effects may be distorted when E7& is enabled in the 7udio 4ptions menu. (isabling this option corrects this issue.
T/in9 )1-1AA: When playing Star Wars Republic Commando on this card in Windows &' with 1( driver version $.09b
"-.)$.%%%).%/+%# all audio may drop out and you may hear a low2pitched bu>> that replaces the audio in the game. This issue does not occur when using the Windows driver "-.)$.%%%).%/,+# although the rear spea9ers will not function when using this driver. We recommend that you use the 12!edia driver version /+9 "-.)$.%%%).%/+9# which corrects both of these issues.
Tsunami DT-E@@ When playing Star Wars Republic Commando on a Tsunami (T2-88 in Windows !E you may hear
severe static and warbling in sound in the game when using the manufacturer 1( "-.)$.%%%).%/+%# or the 12!edia reference driver 1!*80+8NW(!N%/+9!E "-.)$.%%%).%/+9.# This does not occur when using the Windows update driver "-.)$.%%%).%/,+.#
Tsunami DT-G@@ When playing Star Wars Republic Commando on a Tsunami (T2/88 with +( Sound enabled in the
7udio 4ptions menu you may e=perience the following issuesA
* *
.oicelines may be distorted or they may speed up and sound li9e chipmun9s. The rollover sounds for menu buttons may be distorted.
These issues do not occur when +( Sound is disabled or when using the 12!edia reference driver 1!*80+8NW(!N%/+9!E "-.)$.%%%).%/+9.#
!anual or the 6ucas7rts 5ome 'age on the World Wide Web at /ttp+22support lucasarts com
Connect to t/e Internet 8efore Launc/in, Star Wars Republic Commando (ial2up modem users must establish a connection to the *nternet before starting Star Wars Republic Commando. (S6 users also need to establish a connection to the *nternet before starting the game
although 1able modems users are automatically connected when Windows starts.
Connection Issues
The following items are 9nown to be sources of connection issues and the information may be helpful if you are having problems connecting or staying connected to Star Wars Republic Commando. We understand that some of these devices or technologies may have been in place for periods of time and have only recently begun having problems. We suggest that you try these troubleshooting tips.
"""oE Connections
Some '''oE connections re?uire a login and password as well as a phone number to dial into the connection. 'lease ma9e sure you ma9e note of this information so that when the time comes to input it you will have it available to use without having to contact your *S'.
* * *
LA!A These games are found via broadcast pac9ets. The game data is sent at high resolution. @ecause of this the game pac9et si>e is doubled. InternetA These games are found via ?ueries to GameSpy servers. *f the host you :oin is on your 67F game data will still be passed at 67F speeds. Connect to Direct I"A These games are found by user specification of host address. *f the host you :oin is on your 67F game data will still be passed at 67F speeds.
Gettin, Disconnected After Startin, Star Wars Republic Commando You may be disconnected from your *S' connection while playing Star Wars Republic Commando if
your Internet $ptions in the Windows Control "anel are set to automatically disconnect after a certain period of inactivity. We recommend that you disable this option before playing Star Wars Republic Commando to prevent being disconnected while in the game.
Dropped "ac9ets+ Each piece of data that is sent over a networ9 or the *nternet is called a pac9et.
*t is important for all of these pac9ets to be delivered intact and in a timely manner for a smooth multiplayer e=perience. The *nternet can fre?uently drop pac9ets "lose them# depending on the ?uality of your connection and the amount of traffic on the *nternet itself. *f pac9ets canIt get through between a player and the Star Wars Republic Commando servers due to a poor connection some issues may occur.
Latenc-+ 6atency is a measure of the time "in milliseconds# that it ta9es for data to travel round2trip
from one computer to another over a Fetwor9 or the *nternet. 4n the *nternet high latency can cause game performance to degrade severely. When playing any game over the *nternet it is important to have a low latency connection. 5igh latency will contribute to poor multiplayer performance and decreased stability.
Connection "roblemsA *f you are consistently having trouble with dropped pac9ets or latency the
following are a few things you can try to help with your connection to the *nternetA * (isconnect and reconnect to your *S'. * Try another *S'. Some *nternet providers have slow or congested networ9s and are not suitable for gaming. *f you consistently have trouble :oining games or lose connection after :oining a game you may have an unreliable *S'.
* *
3ight clic9 on the M- Computer icon on your des9top Select "roperties from the menu.
* *
Select the De0ice Mana,er tab (ouble clic9 the 1omputer entry at the top of the device list. This should bring up the *3J 3esource window. *f your networ9 card is sharing an *3J with your .ideo or Sound card then you may need to move one of those devices to a different *3J to resolve the conflict.
Confi,ure (our *ire4all or Router for Internet "laHirewall software is designed to prevent hostile action from outside your computer or networ9 from affecting files on your hard drive. *nternet gaming activity can seem li9e such action to this type of software. You may encounter problems trying to connect to a multiplayer game if your computer is behind a firewall. 'lease refer to your firewall documentation for suggestions on how to allow specific programs to operate through it if you do not intend to temporarily ta9e it down or as9 your networ9;system administrator for assistance. *n addition many routers designed to share one *nternet connection among more than one computer have firewalls built into them. 'lease refer to the GameSpy Hirewall support webpage located at httpA;;www.gamespyarcade.com;support;firewalls.shtml for further information on how to use GameSpy with firewalls. F4TEA To complete the following suggestions you must have appropriate rights to change settings on the system or you may need to as9 your networ9;system administrator for assistance.
* * * * * *
$99%) "G' Search !anager# )+)+9 "1ustom <(' 'ings# /-)- "(play <('# /-%% "Juery 'ort# )))+8 "3epublic 1ommando Juery 'ort# 0000 "Game 'ort#
'lease consult your networ9 administrator or your router manufacturer for information on how to set up these ports. *f you e=perience any connectivity issues you may need to install the latest firmware that is available for your router from the manufacturer.
Routers
*n general they should be able to connect to the game without modifications needed to the router. 5owever if you are e=periencing connection problems and are using a router we suggest bypassing the router and connecting directly to your connectivity device. *f your problems cease while bypassing the router you can try these thingsA * Try resetting your router to its default settings. * 1hec9 your router manufacturer8s website for any available Hirmware updates. *f available download and install those.
Star Wars Republic Commando was tested with various routers to ensure your gaming e=perience is not hindered by possible disconnects. The following personal routers;home firewalls were tested with Star Wars Republic Commando and are able to be used under their default configurations. *f you e=perience a problem connecting to the Star Wars Republic Commando server we suggest that you set your router
bac9 to its default settings.
* * * * * * * *
7sante H3+%%,1 @el9in H-(-$+%2, (26in9 (*2/%, 3ev. 7;@;1 (*2/),C (*20),'C (*20/, (*2/$, and (*28%,. (26in9 (*20%,' GigaHast EE,%%23 6in9Sys @EHS&,) @EHS3,) v.$ @EHS38) v.$ @EHS3)) v.$ @EH.',) F3%,) 6in9Sys @roadband Wireless G W3T-,G Fetgear H')),' H.S+)8 and 3'/),
* * * * *
S!1 S!10%%,7@3 and S!10%%87@3 S!1 S!10%%,.@3 S454ware F@G8%% SpeedStream SS$/%$ and SS$/), <.S. 3obotics @roadband 3outer 1able and (S6 *nternet 7ccess
Star Wars Republic Commando does not access the (.( during play. 5owever if you are e=periencing
problems when installing or launching the game your (.(234! may not meet the minimum re?uirements to run Star Wars Republic Commando or there may be a problem with your drive.
* * * *
You may have a dirty or scratched (.(. Your (.(234! drive may be having trouble reading the disc. This is common on some 8& "eight speed# (.(234! drives. Your (.(234! drive may be getting old or worn. Your (.(234! may not be properly installed in Windows.
Hirst chec9 your (.( for any dirt fingerprints smudges or scratches. To clean your (.( wipe it gently with a soft cloth moving in smooth stro9es from the center hub to the outer edge of the (.(. *f your (.( loo9s fine replace it in the drive and see if you continue to have this problem. *f the problem persists try testing the drive with a different (.(.
* * * *
3ight clic9 on the M- Computer icon on your des9top. 1hoose "roperties. 1lic9 on "erformance. 6oo9 at *ile S-stem+
*t should say +$2bit. *f this field states that any of your drives are using !S2(4S 1ompatibility !ode your drives are not configured properly to run under Windows 98 or Windows !E. This will greatly decrease the performance of your computer and may not allow you to access programs that are written for +$2bit file access only. This may be caused byA
* * * * *
*(E or S1S* interfaces that are not properly set up under Windows. *nappropriate drivers for *(E or S1S* hardware. 'roprietary 1(234! drives. 1omputers that do not support 6@7 "6ogical @loc9 7ddressing# modes e=cept through software such as (ynamic (rive 4verlay which allows the computer to see the whole capacity of large hard drives. Software .iruses.
*f you are e=periencing this problem please contact your computer manufacturer or a computer technician for assistance in correcting this problem before attempting to install the game.
Mouse Issues
Mouse 8uttons Star Wars Republic Commando natively supports , mouse buttons in the game. !ouse wheels are
supported.
!$TEA This may deactivate the mouse wheel in other applications such as !icrosoft *nternet E=plorer.
;ensin,ton Mouse4are G A
When using Densington !ouseware /.% you may e=perience a momentary loss of control if the Rest Reminder is enabled in !ouseware. When this feature is enabled the pop2up application may ta9e focus from the game. *f this occurs you will need to press 76T2Tab to bring the focus bac9 to the game. When using the default settings in !ouseware you may be tas9ed out of the game when you press a mouse button. This occurs because some of the buttons are mapped to default Windows functions. *f this occurs you will need to change the button mapping in the !ouseware control panel to correct this issue.
;e-board Issues
Compact ;e-boards
<sers of compact 9eyboards such as those found on laptop systems or some ergonomic 9eyboards may e=perience some problems using the default set of 9eyboard commands.
;e-board Limitations
Some 9eyboards may have limitations in Star Wars Republic Commando. You may be unable to use multiple 9eys simultaneously. Hor e=ampleA *f you are pressing two 9eys at the same time only one 9ey may register the action that you chose.
* * * *
*nsert Star Wars Republic Commando (isc ) in the (.(234! drive. Select #elp from the Star Wars Republic Commando launcher. Select Anal-7e -our Computer. Select Install Direct1 ? Ac and follow the on2screen prompts.
!$TEA Some programs that were made with earlier versions of (irect& may not wor9 with (irect& 9.%c.
* * * * *
Select #elp from the Star Wars Republic Commando launcher. Select Anal-7e -our Computer. 1lic9 on Direct1 Dia,nostics. This ta9es you to the (irect& (iagnostics screen. 1lic9 on the Displa- 1J Displa- 3J Sound 1 and Sound 3 tabs. *f you are e=periencing any problems while running Star Wars Republic Commando we recommend that you test (irect(raw (irect+( and (irectSound on their respective screens. *f any of these tests fail please chec9 for updated drivers for the hardware that failed the test. *f you continue to have problems after updating the drivers we recommend that you contact the hardware manufacturer of that device for further assistance.
!$TEA The Displa- 3 tab will only be available if you have two video cards in your system for a multi2 monitor support. The Sound 3 tab will only be available if you have two audio devices on your system. This tab will be available if you are using <S@ 5eadsets.
* 1omplete product title. * E=act error message reported "if any# and a brief description of the problem. * 7 copy of your (irect & (iagnostics report. To access this go to Start XY 3un and type
d=diag cALd=diag.t=t and press EFTE3. The report will be found in your !y 1omputer 1A drive. *f you are e=periencing difficulty with the multiplayer or online portion of the product please assist us by having the information at the beginning of this section ready when you call.
TEC#!ICAL S'""$RT
4nline Services with 7ctivision Horums E2!ail and Hile 6ibrary Support We ad0ise for cost efficienc- t/at -ou use our online 4eb support WE8 S'""$RT httpA;;www.activision.com;support 4ur support section of the web has the most up2to2date information available. We update the support pages daily so please chec9 here first for any solutions that you re?uire. This service is available $, hours a day 0 days a wee9 and offers a fully comprehensive list of 9nown issues as well as providing the latest updates;patches. EMAIL S'""$RT *f you re?uire email support on a specific issue not covered by our website please contactA supportWactivision.co.u9 !$TE+ Internet2e-mail support is /andled in En,lis/ onl-
"#$!E S'""$RT Hor any other issues not covered by our web or email support you can contact 7ctivision8s phone support in the <D on C ,, "%#80% $,) $),8 between the hours of 8.%%am and 0.%%pm "<D time# !onday to Hriday with the e=ception of holidays. 6ocal rates apply.
Your calls may be monitored !$TE+ "lease do not contact Customer Support for /ints2codes2c/eatsQ onl- tec/nical issues
6ucasfilm 2 6ucas7rts Store 'roduct 4rder '.4. @o= $99%) San Hrancisco 17 9,)$9 6ucasfilm 6td. 7ttnA 3ET<3FS $%)%% S. .ermont 7ve. Torrance 17 9%-%$2),0-
6ucas7rts the 6ucas7rts logo ST73 W73S and related properties are trademar9s in the <nited States and;or in other countries of 6ucasfilm 6td. and;or its affiliates. Star Wars Republic Commando is a
trademar9 of 6ucasfilm Entertainment 1ompany 6td. [ $%%-2$%%0 6ucasfilm Entertainment 1ompany 6td. or 6ucasfilm 6td. 7ll rights reserved. 6ast revisedA )$;+;$%%/