Retail Consumer Finance

Position Number: COS#: Position Title: Business: Department: Band: Standard Hours: Contact Name: Date Posted: Collection Strategy Analyst GE Money Collection Strategy III M-F, 8:00 am-5:00 pm (Flexible hours) Cathy Henderson Hiring Manager: Address: Location: Bonus Eligible Reloc. Pkg Available: Contact Fax Number: Job Code: Steven Messerly 4500 Munson Street Open No No

Job Responsibilities/Functions: Build and design customer segmentations models to predict risk of loss, customer contactability, and profitability. Develop, design and measure champion / challenger strategies including late stage strategies, skip entry, skip strategies, site placements, settlements, and early legal programs. Responsible for the development of measurements & reporting of treatment programs including short term vendor incentive strategies. Develop and maintain documented descriptions of the work processes, including scope, process maps, strategy design, and data collection methodology. Perform high impact collection strategy analyses and make formal recommendations to Sr. Management. Partner with IT to develop sophisticated business reports such as automated oracle, business objects, or support central based reporting. Improve & monitor daily, weekly & monthly strategy dashboards. Notify management of warning signals & recommend corrective action. Identify process improvement opportunities as required to affect performance changes Provide strategic testing and audits for collection correspondence processes Interact with technical resources; risk management; and vendors to develop requirements to enhance strategy design and ensure flawless execution of all contact applications. Ensure compliance with all state and federal regulatory laws regarding collection contact channels. Demonstrated ability to effectively communicate and present business results to senior management. Qualifications Required: Bachelors degree with emphasis in Statistics, Business, Mathematics, or Risk Analysis or related field. 2 year of SAS programming experience. 1 year experience with oracle, Teradata, OR ODBC data warehouses Strong power point and excel skills including, pivot tables, vlookup, formulas, integration with data servers, and automatic update of reports.
Qualifications Preferred:

1 year experience building and implementing segmentation models such as linear / logistic regression

Retail Consumer Finance

Experience with designing test & control environments working with large amounts of data to analyze and develop effective contact & treatment strategies for specific account populations using various approaches to segmentation & analysis Prior experience with Business Objects reporting suite Prior unix experience