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Sep 2013 - Dec 2014

far eaSt
including China
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THAILAND
CAMBODIA
VIETNAM
LAOS
CHINA
JAPAN
SOUTH KOREA
NORTH KOREA
BURMA
(MYANMAR)
MALAYSIA
SARAWAK
SABAH
INDIA
BORNEO
JAVA
SUMATRA
PHILIPPINES
NEW GUINEA
SRI
LANKA
TAIWAN
EAST
TIMOR
INDONESIA
BRUNEI
MONGOLIA
Beijing
Shanghai
Xian
Guilin
Chongqing
Hong Kong
Yichang
Suzhou
Chengdu
Chengde
Tokyo
Sapporo
Kyoto
Osaka
Hiroshima
Singapore
Kuala Lumpur
Penang
Phnom Penh
Siem Reap
Ho Chi Minh City (Saigon)
Halong Bay
Hanoi
Nha Trang
Vientiane
Bangkok
Krabi Phuket
Koh Samui
Sanya
Kota Kinabalu
Bali
Jakarta
Bintan
Lombok
Danang
PACIFIC
OCEAN
SOUTH
CHINA
SEA
JAVA SEA
BANDA
SEA
INDIAN OCEAN
PHILIPPINE
SEA
BAY OF
BENGAL
Golden Sands Resort
s s s s
Penang, Malaysia Page 126
Rockys Boutique
s s s s
Koh Samui Page 20
Sanur Beach Hotel
s s s s
Bali Page 254
Kata Thani
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Phuket, Thailand Page 56
Centara Anda Dhevi
s s s s
Krabi, Thailand Page 42
Fusion Maia
s s s s s
Danang, Vietnam Page 162
The Oberoi Bali
s s s s s
Bali Page 252
New horizons, new experiences. Sights that take your breath away and
surroundings that make you want to stay forever. Holidays should leave
memories that linger for all the right reasons and, since 1906, weve
strived for this every step of the way. We have over 170 awards to our
name, including Best Luxury Tour Operator at Te Sunday Times Travel
Magazine Readers Awards 2012 and Worlds Leading Tour Operator at
the World Travel Awards 2012. Weve also been voted Best Honeymoon
Company at the Perfect Wedding Awards 2012. Your holiday is safe in
our hands.

Were truly passionate about travel and our history is full of pioneering
tales. Well share our ideas, travel stories and knowledge with you
because we want this to be the best holiday youve ever experienced.
We can tailor make a holiday as individual as you are. An amazing
holiday, unforgetable experiences, award winning service and a great
value price . . .
Requested by you . . .
Crafed by Kuoni
From experienced travellers looking to Go Beyond to wellbeing escapes for those needing to rest Mind, Body and Soul, we can craf your
perfect holiday. Throughout this brochure, these icons and labels will help you easily fnd the hotels and tours that we think are tailored
to your needs.
Find your perfect Kuoni holiday at a glance
Looking for an unforgetable holiday with
friends? These hotels feature a great social
scene or exciting activities for an
adventurous and action-packed escape.
Rest your mind, body and soul in a stylish,
sophisticated retreat. A wellbeing escape
for total relaxation, indulge with spa
treatments, good food, culture and great service.
Sunbathing, chilling out, meeting new
friends and enjoying nightlife these are
all the simple things that make for a
fantastic holiday.
Escape everyday life by switching of during
a quiet, restful holiday. Perfect for recharging
the bateries, take the chance to unwind and
simply get away from it all.
Rest and relaxation, exhilarating activities,
cultural sights, shopping and indulgent
spas sometimes you need a few ingredients
to create the perfect holiday.
Spending time as a family is important and
so is the chance for kids to play and make
exciting discoveries. Weve hand-picked
escapes we think are best for a family holiday.
This will be a special holiday to connect
with the one you love. Relax in a secluded
hideaway, enjoying uninterrupted time
together in an intimate atmosphere.
nature ffffgg
culture fffggg
active ffffgg


Our collection of socially
and environmentally
responsible holidays.
Go beyond with unfamiliar
places, new cultures and
authentic experiences.
Fulfll lifelong dreams
visiting iconic sights.
Combine the wonder of
must-see sights with the
discovery of far of cultures.
With such a variety of
tours to choose from,
picking one can be hard.
Weve categorised each
tour so that you can choose
an itinerary that matches
your interests.
Explore & Discover
BROADEN YOUR HORIZONS
Ananea
ENVIRONMENTALLY RESPONSIBLE
Beyond
AUTHENTIC EXPERIENCES
Essentials
ICONIC SIGHTS
Honeymoons &
weddings
Kuoni has been travelling the
world, seeking out indulgent
honeymoon escapes, perfect
locations to tie-the-knot,
romantic civil ceremonies and
heavenly destinations to renew
your vows. Weve won awards
including Best Honeymoon Company at Perfect Wedding
magazines 2012 awards. We have a dedicated Wedding
Concierge team to help you plan every last detail; ofer a free
online Kuoni Gif List; and have 25 stylish Kuoni stores
around the UK where you can plan your special occasion
while sipping complimentary Champagne.
all inclusive
If you need to totally relax and
completely take the weight of
your feet, then experience an
all-inclusive holiday the
Kuoni way. Hand-picked by
our travel experts, many of
our all-inclusive holidays are
exclusive to Kuoni guests and
all ofer fantastic value for money. Many also include
la carte dining and most have special ofers for Kuoni
customers, including Bonus Nights and Earlybird Saver
ofers, meaning you could save even more money when
booking with Kuoni.

Weve hand-picked the best
fve-star hotels and tours in the
world. We are the original
experts in luxury, tailor made
holidays and our aim is
seamless service from the
moment you book to the time
you return home. We have over 100 years experience in
crafing incredible holidays and our team is passionate
about fnding your next luxury holiday.
adults only
For those who want to spend
some quality time together,
taking a break from day-to-day
life, or enjoy a sociable holiday
with friends we have a selection
of hand-picked adult only
hotels where the minimum age
of guests is at least 16 years.
Enjoy an escape that caters to all your wants and needs
in a child-free environment.
the worlds finest
hand-picked holidays
Kuoni Collection
we love it
Look out for the we love it icon throughout
the brochure. These are our favourite hotels,
and retreats that ofer the very best quality
and value for money. Each hotel has been
specially selected for the care and service
ofered to Kuoni guests and we recommend
them unreservedly. We love them.
a
Far East including China
sept 2013 - dec 2014

indochina
A Guide to Cambodia 172
Cambodia Tailor Made 173
Con Dao 146, 152
Con Tho 168
Cruises 186
Danang 162
Experiences 142
Flexible Adventures 176
Hanoi 166, 170
Hoi An 158
Ho Chi Minh City (Saigon) 166, 168
Hu 165, 170
Indochina Multi-Centres 144
Tours 178
Laos 174
Nha Trang 146, 154
Mui Ne 146, 148
Phu Quoc 146, 152
Sapa 166, 170

japan
A Guide to Japan 196
Experiences 194
Tailor Made 197
Tours 198

singapore & bintan
Singapore & Beyond 228
Singapore & Bintan Tailor Made 230

indonesia
Bali 248, 250
Cruises 244
Gili 240, 264
Indonesia Multi-Centres 240
Lombok 240, 264
Tours 242
Ubud 248, 262

china & hong kong
Beijing 208
A Guide to China 206
China Multi-Centres 207
China Tailor Made 210
Experiences 204
Flexible Adventures 220
Hong Kong & Beyond 222
Hong Kong Tailor Made 224
Shanghai 208
Tours 212

philippines
A Guide to the Philippines 234
Philippines Tailor Made 235
Tours 236

burma
A Guide to Burma (Myannar) 100
Cruises 104
Tours 102

malaysia
A Guide to Malaysia's Beaches 110
Beach Hideaways 116
Borneo 112
Flexible Adventures 132
Kuala Lumpur & Beyond 128
Langkawi 118
Malaysia Multi-Centres 108
Penang 124
Tours 134

thailand
Bangkok Tailor Made 84, 86
Cha Am 74, 81
Chiang Mai Tailor Made 84, 88
Chiang Rai Tailor Made 84, 88
Experiences 14
Flexible Adventures 90
Hua Hin 74, 76
Khao Lak 50, 52
Koh Madsum 18, 37
Koh Phangan 18, 36
Koh Lanta 38, 48
Koh Samui 18, 20
Koh Yao Noi 50, 72
Krabi 38, 40
Multi-Centres 16
Pattaya 74, 82
Phuket 50, 56
Rail Journeys 92
Tours 94
Volunteering 96

far east
Multi-Centres 10
6
We have been voted Best
Honeymoon Company at the
Perfect Wedding awards 2012 and
have a dedicated weddings team
to make sure your big day is truly
amazing. Many hotels offer free
wedding packages when you book
with Kuoni, so ask us for details!
You can set up a Kuoni Gift List
easily at www.kuoni.co.uk/gift-list
and add your Kuoni honeymoon,
allowing your friends and family
to contribute to your once-in-a-
lifetime holiday; and we also offer
Kuoni Gift Cards for all special
occasions, which can be bought
in your local Kuoni store or by
calling 01306 744361.
requested by you,
crafed by kuoni
Were well-known for our excellent service, taking time to listen to
your ideas and travel dreams, providing our honest and personal
recommendations. Our friendly, expert team will ensure every
holiday you book with us is special and, because of this, we have won
awards including Best Tour Operator for the past six years at the
Daily Telegraphs Ultratravel Awards.
Weve been to each destination, hand-picked the best hotels and
crafted authentic experiences that will linger in your memory. From
great value three-star retreats to five-star escapes with the wow factor,
our experts are ready to tailor make your perfect holiday and bring it
to life. Many of our tours and hotels are exclusive to Kuoni guests in
the UK, retreats we recommend unreservedly.
award-winning service
your holiday is
safe in our hands
Travel with Kuoni and you will
be looked after every step of the
way. We are a member of ABTA
and an ATOL holder so you
can book with confidence, as
all of our package holidays are
financially protected. We have
a dedicated team of experts
and representatives around
the world; plus, an emergency
number available 24 hours
a day, 365 days a year. Your
holiday is safe in our hands.
weddings & honeymoons
Alfred Kuoni launched his pioneering travel agency in 1906. He was a total visionary. An adventurer
and explorer; opening up new destinations and experiences across the globe. At todays Kuoni, were
still exploring with that same sense of adventure, adding exciting destinations and creating new travel
experiences youll never forget.
a 7
complimentary extras
& our price promise!
Youll find Kuoni Plus offers throughout the brochure, too, such
as room upgrades and spa treatments added extras that youll get
when you book with us.
We check thousands of prices every day against our competitors
to ensure that you get the best price. If you find exactly the same
holiday for less anywhere else, let us know and we will do our best
to match the price.
Weve been exploring the world
for over 100 years and today our
expertise and knowledge spans an
amazing 88 countries.
Our Personal Travel Experts have
been travelling the world and were
ready to share our experience,
knowledge and recommendations
with you. We also have Kuoni
experts and representatives in
resort and expert tour guides
around the globe to make sure
our local knowledge is always up
to date and your holiday goes as
smoothly as possible.
travel is our passion
Kuoni is committed to sustainable
tourism and corporate
responsibility. We support projects
including coral reef protection
in the Maldives; have signed the
International Child Protection
Code to help combat child sex
tourism; and have our own
composting project in Bali to help
reduce greenhouse gas emissions.
You can offset your flight emissions
at kuoni.myclimate.org; look out for
the Travelife logo throughout the
brochure highlighting hotels with
high standards of environmental
and social responsibility; and
discover our Ananea collection
of responsible holidays at
kuoni.co.uk/ananea from eco-
friendly hotels to ethical tours and
extraordinary volunteering projects.
responsible travel with kuoni
8
plan your perfect
holiday with us
We can tailor make a holiday to be as individual as you are, just ask. We
aim to make every holiday a special occasion and can bring your travel
ideas to life, combining destinations, flights and authentic experiences
that will linger in your memory. Well take the hassle out of booking a
holiday and aim to make it an exciting, enjoyable experience.
Well also take care of holiday details such as private airport transfers,
late check-outs and private tours. We have a long relationship with
over 70 airlines, so were often the first to hear about special upgrade
offers, too. We can easily upgrade your flight even hire a private jet
for you and can add on airport lounges so you can arrive relaxed
and refreshed. For more information, see pages 268-272. Theyre
those extra touches to really make your holiday special.
All of our tailor made holidays are designed around you, so the final
price will be confirmed at the time of booking.
Visit the Kuoni Travel Blog at
www.kuoni.co.uk/blog and
youll find inspirational
features from our Personal
Travel Experts, celebrity
interviews and competitions.
You can also write your own
travel features and upload
them easily for your friends
and family to read!
You can pick up the latest issue
of Kuoni Explore magazine in
your local Kuoni store, read it
online at kuoni.inbro.net or
download our Kuoni Explore
iPad app. Inside each issue, youll
find insider tips, inspiring travel
features, celebrity interviews and
an amazing competition.
kuoni travel blog
kuoni explore
magazine
crafed by kuoni
Join our travel chat online and
find holiday inspiration with
stunning images, videos and travel
features. We also run incredible
competitions and give away prizes,
including Kuoni holidays!
join us online
kuoni at john lewis
a 9
John Lewis Travel Insurance
helps you plan for the
unexpected. Choose from
three levels of cover to find
the right protection for your
Kuoni holiday. Please ask
your Kuoni Personal Travel
Expert for details.
john lewis
travel insurance
Were proud to be the exclusive
travel partner for the John Lewis
Gift List. If youre getting married or
have a special occasion to celebrate,
ask a Kuoni Personal Travel Expert
or John Lewis gift list advisor to set
up your free list, helping your guests
to contribute to your honeymoon
or special occasion.
john lewis gif list
We put customer service at the
heart of everything we do so
were proud to partner with John
Lewis, renowned for its focus
on excellent service and expert
advice. Youll find Kuoni at John
Lewis stores in Southampton,
Reading, Cardiff and Londons
Oxford Street and more to come.
These beautiful stores are the
perfect place to relax with a glass
of complimentary Champagne
and plan an amazing holiday.
Make an appointment or pop into your local Kuoni store and you can
relax with a complimentary glass of Champagne while we share ideas
and create a relaxing escape or unforgettable adventure. Our stores are
stylish, beautiful places to relax, decorated with glistening chandeliers
or funky, authentic souvenirs such as an original Moroccan door, a
knitted desk or sumptuous daybeds.
Well go the extra mile to make booking your holiday a fun, enjoyable
experience and look forward to hearing your travel wishlist and tailor
making your perfect holiday. If youre travelling in a group, many of
our stores have private rooms or floors that we can reserve so you and
your family and friends can all book together; we can even open out
of hours at a time that suits you best. Pop in anytime to pick up a
brochure, Kuoni Explore magazine, Kuoni Gift Card or simply to have
a complimentary tea and watch one of our travel videos.
kuoni stores
a
Kuoni Travel UK
Kuoni House Dorking Surrey RH5 4AZ UK
Studio Content Comercial Content Studio Cate PROOF 1 h SIGNOFF h
10
IMPORTANT HOLIDAY INFORMATION: The price we confirm at the time of booking is the price we guarantee. Prices vary depending on the date you wish to travel and the elements included in your package.
Please read p272-277 before you book your holiday. For further information and to tailor make your holiday, please call us or go to www.kuoni.co.uk for the best available price.
Bangkok & Maldives
Bangkok, Phuket & Singapore
Dubai, Bangkok & Phuket
Kuala Lumpur & Bali
Whether you choose to fuse contemporary Bangkok, Hong Kong or Singapore with the
laid-back beach culture of Langkawi, Bali or Phuket or whether you want to venture
further to the island dream that is the Maldives or the glitering city of Dubai, the
choice as always, is yours. And with a host of airlines linking many of the major cities
and resorts around South East Asia connectivity couldnt be easier.
Over the next two pages, we have compiled a selection of Far East multi-centre holiday
suggestions. Choose any of our featured hotels as part of your holiday many of which
also have special ofers for Kuoni customers. Dont forget that you can tailor make your
own holiday with Kuoni please call and speak to one of our Personal Travel Experts.
Multi-centres
Far east
A jewel in the Indonesian
archipelago, Bali has captivated
and romanced travellers for
hundreds of years with its
inherent spirituality and utterly
charming population. Enjoy
sublime beaches, historic
temples and a mountainous
interior terraced with
spectacular rice fields. A
beguiling combination with
Kuala Lumpur.
8 Nights From 1308 per
person. Ref KL083.
The forever changing city of
Dubai is a larger than life
destination, offering world-class
dining, spine-tingling adventure
and excessive shopping and
sight-seeing opportunities.
Although a place of history and
heritage, Bangkok is, like Dubai,
very much a city of the 21st
Century. End your holiday with a
stay in the beach resort of
Phuket, which is a family-
friendly hotspot and a fantastic
getaway.
10 Nights From 1462 per
person. Ref DX2572
Rarely can two destinations
within one itinerary contrast
quite so much as Bangkok and
the Maldives. Shopping and
nightlife, bustle and culture,
history and cuisine; Bangkok has
to be one of the worlds most
engaging cities. Whereas the
Maldives with each resort
occupying its own private island
is the epitome of peace,
tranquillity and escapism.
11 Nights From 1933 per
person. Ref TM022.
Two contrasting Asian cities: one
dynamic, commercial and always
at the cutting edge; the other
vibrant, authentic, and
captivating. Choose this dream
Far East city-combo which also
includes the added indulgence
of a relaxing beach break on the
beautiful island of Phuket.
11 Nights From 1977 per
person. Ref TM108.
Singapore city skyline
Far east
h
Multi-centres call 01306 744307 / www.kuoni.co.uk / see your travel agent
a
Kuoni Travel UK
Kuoni House Dorking Surrey RH5 4AZ UK
Studio Content Comercial Content Studio Cate PROOF 1 h SIGNOFF h
a 11
IMPORTANT HOLIDAY INFORMATION: The price we confirm at the time of booking is the price we guarantee. Prices vary depending on the date you wish to travel and the elements included in your package.
Please read p272-277 before you book your holiday. For further information and to tailor make your holiday, please call us or go to www.kuoni.co.uk for the best available price.
Abu Dhabi & Phuket Dubai & Vietnam
Hong Kong, Bangkok & Phuket
Kuala Lumpur, Langkawi & Singapore Singapore & Borneo
Singapore & Koh Samui
A city renowned for its gadgets
and contemporary living, Hong
Kong is a great location to
combine with another of the Far
Easts vibrant cities Bangkok,
offering a string of modern
hotels, fine dining restaurants
and a host of entertainment.
Why not complete the fusion of
two cities with the bustling
beach resort of Phuket, hosting
fantastic diving opportunities.

10 Nights From 1890 per
person. Ref AV049.
Combine Abu Dhabis sublime
beaches and world-class hotels
with Phukets beautifully
rugged, emerald island jutting
out into the green waters of the
Andaman Sea. Choose from a
selection of accommodation to
include family-friendly resorts,
and secluded hotels ideal for a
couples getaway.
10 Nights From 1301 per
person. Ref IO0876.
Combine the buzzing city of
Singapore with the unspoilt
natural landscapes, white-sand
beaches and fascinating wildlife
of Borneo. Whether you
participate in a wild trek, or visit
a local sanctuary the
orangutans of Borneo are a
discovery youll never forget!
7 Nights From 1865 per
person. Ref SK062.
Experience an array of colonial
architecture along Singapores
famous Orchard Road, dine in
some of the citys contemporary
restaurants and shop in a
plethora of modern malls before
immersing yourself in the
tranquil waters off the island of
Koh Samui, Thailand. Far away
from Thai city life, this island is a
great choice for combining with
a discovery of Singapore for the
best of both worlds.
8 Nights From 1495 per
person. Ref SK118.
Experience the sights and
splendours of Dubais city, then
relax on the glorious sands of
Jumeirah beach, before continuing
your journey to Vietnam, whose
cities and towns offer a spectrum
of contrasting delights from
French-colonial houses to Chinese
temples and flavourful street food
to high end restaurants. Sun
worshipers can experience vibrant
beach resorts and secluded luxury
hotels with private beachfronts
for tranquillity.
10 Nights From 1200 per
person. Ref IO0874.
Since 1819, Singapore has stood
at the heart of trade in South
East Asia and remains a city of
both the past and the future.
With this combination, you can
also experience the Malay
peninsulas other great city,
Kuala Lumpur, as well as the
island of Langkawi, a beautiful
island that lies off the west coast
of the Malay Peninsular.
11 Nights From 1916 per
person. Ref KL190.
Multi-centres
h
Far east
japan
Forging a lead in the development of 21st Century technology yet faithfully holding onto its traditions
and culture, the nation of japan is both unique and enthralling to behold.
FLYING TIME
h
11 hours.
TIME DIFFERENCE
h
GMT +9 hours.
VISA INFO
h
Visa not required for UK passport holders.
CURRENCY
h
Japanese Yen.
LANGUAGE
h
Japanese.
WHEN TO GO
h
Japan has a temperate climate, experiencing four
distinct seasons. The summer months of June to August can be very
hot, while in contrast the winter months of November to January
are not only cold, but sometimes result in snowfall. The most
desirable time to travel is spring. From March through until May the
climate is at its most comfortable and you may even be fortunate
enough to see the famous cherry trees in blossom in late March.
June and July welcome the monsoon rainfalls.
KEY EVENTS
h
End of March/early April: The annual Cherry
Blossom season showcases Japan at its most colourful.
08 Apr: Hana-Matsuri (Floral Festival) People all over Japan
gather to celebrate the birth of Buddha.
17 May: Sanja Matsuri A week of festivities including tea
ceremonies, Shinto music and dance performances that climaxes
with a procession of floats, portable shrines and people in
traditional costume.
FIND OUT MORE
h
Please call our Personal Travel Experts on
01306 744307.
jan feb mar apr may jun jul aug sep oct nov dec
C C C C C C C C C C C C
KYOTO 8 3 3 9 4 3 12 5 5 19 6 6 24 6 6 27 5 9 31 5 9 32 6 7 28 4 8 22 5 5 16 4 3 11 4 3
TOKYO 10 6 2 10 5 2 13 5 4 18 5 5 23 6 5 25 4 7 29 4 5 31 6 6 27 4 7 21 4 6 17 4 4 12 5 2
Weather details are supplied as a guide only, see terms and conditions on p277. Whilst independent research on weather patterns may assist you in selecting the time of
year that best suits your individual needs, for our opinion on where to go when, please see p266-267.
DISCOVER, ExplORE & ExpERIEnCE japan
Weve searched the globe for Kuoni
Authentic Experiences and here is just a
small selection of what we ofer. Add on
experiences when booking your holiday to
create perfect travel moments.
kyOtO tOuR
Discover the highlights of this beautiful
imperial city with a morning or
afernoon tour. Kyoto is regarded as
the cultural heart of Japan and it boasts
an abundance of temples, shrines and
hidden treasures. Visit the UNESCO-
listed Nijo Castle (closed Tuesday) and
the famous Kinkakuji Temple a golden
pavilion with a beautiful lakeside
seting. Continue to the Imperial Palace
(closed Saturday, Sunday and during
national holidays) or, alternatively, the
Kitano Tenmangu Shrine which is set
in beautiful gardens that bloom from
February to March.
h pRICES FROM 49pp
h HalF Day; InCluDES EnGlISH-
SpEakInG GuIDE & EntRanCE FEES;
DaIly DEpaRtuRES FROM nEW
MIyakO HOtEl, kyOtO & HOtEl
GRanVIa, OSaka.
japan ExpERIEnCES
A guided coach tour is the most cost
efective way to see some of Japans
most famous atractions. Suitable for
independent travellers, these experiences
require passengers to meet at a rendezvous
point to board a coach or train and then
make their own way back to their hotel
aferwards. Most of these experiences
operate on a regular basis and can easily
be added to your itinerary.
tRaIn tRaVEl In japan
Japan is renowned for having the best
rail network in the world and the high-
speed Shinkansen, or bullet train, is an
incredibly convenient, comfortable, and
efcient way to travel across the country.
Travelling at 200 miles an hour these
perfectly punctual trains can whisk you
from Tokyo to Kyoto in just over two hours,
and from there it is just over 1 hours
to Hiroshima. The Japan Rail Pass ofers
substantial savings and is defnitely worth
investing in if you plan on travelling
around the country. Standard and frst class
passes are available to book three months
prior to travel (small deposit required) and
these can be used on consecutive days for
travel on all JR trains and a number of the
bullet trains. The following routes can be
booked:
Tokyo to Kyoto by bullet train
Tokyo to Osaka by bullet train
Tokyo to Hiroshima by bullet train
Kyoto to Hiroshima by bullet train
Osaka to Hiroshima by bullet train
h BOOkaBlE tHROuGH OuR kuOnI tRaVEl
ExpERtS. plEaSE Call FOR DEtaIlS.
194 call 01306 871033 / www.kuoni.co.uk / see your travel agent
tOkyO SkytREE

& aSakuSa
Visit the former entertainment district of Asakusa
on this afernoon tour. Drive past some of the
areas most famous sights - including the Imperial
Palace Plaza, the National Diet Building, the
elegant district of Ginza and the technology haven
of Akihabara on the way to the 7th-Century
Sensoji Temple. Browse the souvenir shops lining
the Nakamise shopping district which leads to the
Tokyos oldest and most famous temple. Continue
to the Skytree

Tokyos newest landmark and,


at 634 metres, the worlds tallest tower. Enjoy
incredible panoramic views over the city from the
vertiginous Tembo Deck and on a clear day you can
even see Mount Fuji.
h pRICES FROM 55pp
h HalF Day; InCluDES EnGlISH-SpEakInG
GuIDE & EntRanCE FEES; DaIly DEpaRtuRES
FROM HaMaMatSuCHO BuS tERMInal, tOkyO
MOunt FujI tO HakOnE tOuR
Towering at 12,388 feet, snow-capped Mount Fuji is Japans highest mountain and
a tribute to its beauty. Depart Tokyo in the morning for your bus journey to the
picturesque region of Mount Fuji. Stop at the visitor centre before driving up to
the mountains 5th station, 2300 metres above sea level, for magnifcent views.
Continue to Kojiri to board a cruise on stunning Lake Ashi before riding the scenic
Komagatake Ropeway for breathtaking views of Hakone National Park. Board the
bullet train at Odawara Station for your return journey to Tokyo.
h pRICES FROM 113pp
h Full Day; InCluDES lunCH, EnGlISH-SpEakInG GuIDE (aM) & EntRanCE
FEES; DEpaRtuRES FROM HaMaMatSuCHO BuS tERMInal, tOkyO.
tHE SuMO tOuR tOkyO
tOuRnaMEnt
The Kokugikan Sumo Stadium in Ryogoku
hosts three annual sumo tournaments
which each run for 15 days. Seating
over 10000 visitors the stadium is the
ideal place to enjoy the atmosphere and
excitement of Japans national sport.
Dating back 2000 years, sumo has long
been associated with the Shinto religion
and the modern-day sport honours a
number of traditional rituals including
leg-stomping and clapping a performance
intending to atract good spirits and crush
evil spirits. Watch the action in the ring
unfold as the wrestlers engage in a batle of
strength, speed, technique and guile with
FM radios providing English commentary.
You will also visit the Sumo Museum to see
a number of historic exhibits.
h pRICES FROM 88pp
h HalF Day; InCluDES EntRanCE FEES;
DEpaRtuRES FROM HaMaMatSuCHO
BuS tERMInal, tOkyO On jan 13-27,
May 12-26 & SEp 15-29.
kyOtO BaCkStREEt
CyClInG tOuR
Experience an authentic taste of the traditional
culture of Kyoto and observe local life on this
morning bicycle tour of the city. Ride through
the charming backstreets and winding alleys and
visit the famous Miyagawacho Geisha Quarters,
where beautifully dressed women in traditional
kimonos can still be seen, the charming winding
Ishibei Koji Alley and the maiko district of Gion
which is home to antique stores, silk shops and 17th
Century tea houses. Visit the colourful Yasaka Jinja
Shrine, cycle along the Shirakawa Rivers charming
willow-lined path and see the elegant Heian Jingu
Shrine before fnishing at Kyoto Station.
h pRICES FROM 71pp - HalF Day; InCluDES
EnGlISH-SpEakInG GuIDE; DaIly DEpaRtuRES
FROM nEW MIyakO HOtEl, kyOtO.
aa 195
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Tokyo
Nagano
Kyoto
Osaka
Hiroshima
JAPAN
SEA OF
JAPAN
PACIFIC
OCEAN
Mt Fuji
Hakone
NORTH
KOREA
SOUTH
KOREA
CHINA
Takayama
Sapporo
196
COUNTRY GUIDE
Japan
Japans unique culture and startling contrasts make it a captivating
holiday destination. From the ultra-modern, high-tech capital of Tokyo
to the ancient imperial city of Kyoto; the spellbinding sight of Mount Fuji
and the haunting history of Hiroshima, this rich country ofers a wealth
of vibrant cities, cultural treasures and natural beauty.

The myriad ancient temples, shrines and traditional geisha districts ofer
a fascinating glimpse into Japans rich history and heritage. Visit during
late March or early April to enjoy the glorious cherry blossom season.
TOkYO
A heaving city of dizzying
dimensions and flashing
neon lights where gleaming
skyscrapers tower over a
swirling sea of people but
tranquil gardens and serene
temples lie just around the
corner, Tokyo launches an
exhilarating assault on the
senses. Technology stores spill
over with the latest gadgets and
Harajuku girls parade the latest
eye-catching fashions, yet the
citys roots are firmly placed in
history with ancient shrines and
the worlds oldest continuous
hereditary monarchy.

Climb the Tokyo Skytree
the worlds tallest tower, for
enchanting views over the
city towards Mount Fuji; see
the beautiful Sensoji Temple
illuminated at night and spend a
few yen to get your fortune told;
or sing your heart out at one of
the surprisingly addictive all-night
karaoke bars. The citys distinctive
districts are easy to explore
by public transport, which is
renowned for being punctual and
efficient and the famous bullet
train whisks travellers across the
country in record time.

Tokyo is a shopping mecca
offering everything from
electronic goods and comic
books to high-end fashion
and traditional kimonos. Stroll
along the tree-lined avenue of
Omotesando to browse designer
boutiques or head to the elegant
Mount Fuji
shopping district of Ginza which
boasts department stores,
boutiques and traditional shops
as well as a number of galleries
and cafs. The capital is also a
gastronomic paradise with an
array of dishes to tempt the
taste buds. Traditional dishes
include sushi and okonomiyaki
whilst adventurous gourmands
will delight at the selection of
bizarre foods on offer such as
locusts, octopus ice-cream and
poisonous blowfish (fugu).

kYOTO

The modern buildings and
faades of the imperial city
of Kyoto belie the hidden
treasures that lie beyond. The
former capital until 1867 and
long regarded as the cultural
heart of Japan, Kyoto boasts
17 UNESCO World Heritage
Sites and a plethora of temples
and shrines. The city is a proud
guardian of its ancient traditions
and its winding alleys lead to
17th Century teahouses, tranquil
gardens and the famous geisha
and maiko district of Gion.
Explore Nijo Castle, where each
step on the nightingale floor
omits a squeak designed to
warn against intruder. If you
want to immerse yourself in
the culture, visit Kanikakuni a
former geisha house. Here,
you can dress up in a kimono
and learn about the history
of this traditional form of
entertainment.

HIROsHIma

Despite its tragic past, Hiroshima
has emerged from the dark
cloud of the devastating 1945
nuclear bombing as a vibrant
and thriving city that boasts
tree-lined boulevards, fantastic
museums, historic monuments,
enchanting gardens and
excellent cuisine. Dubbed the
City of Water due to the six
rivers that flow through it,
Hiroshima is famous for its
delicious oysters and it is the
gateway to the beautiful island
of Miyajima, which is known as
the Island of Shrines.

TOURING JapaN

With so much to explore and
experience a comprehensive
tour can be the best way to
discover Japans highlights. Our
Journey through Japan tour
combines all of the cities above,
along with the scenic Mount Fuji
region, the charming mountain
town of Takayama and Mount
Koya the centre of Shingon
Buddhism. Enjoy a traditional
tea ceremony and the chance to
stay in a ryokan a traditional
Japanese inn with tatami (straw
mat flooring), futon bedding
and rice paper sliding doors to
experience an authentic taste
of Japanese life as well as the
countrys legendary hospitality.
JapaN call 01306 871033 / www.kuoni.co.uk / see your travel agent
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Hotel Granvia Hirosima Hotel New Hiroden, Hirosima
Hyat Regenc Kyoto
Keio Plaza, Tokyo
New Miyako Hotel, Kyoto
Park Hyat, Tokyo
Located directly opposite Kyoto
Station with fantastic
connections to the citys sights
and an excellent concierge
service, this hotel offers comfort
and convenience. Feast on local
delicacies followed by delicious
desserts and relax in the cosy bar
after a busy day of sightseeing. A
superb base for independent
exploration of the region.
986 rooms, 2 hours from Kansai
airport, 4 restaurants, caf, bar,
shop, beauty salon.

Price from 67 per person per
night excl. meals.
Made famous in Lost in
Translation, this luxury hotel
fills the top 14 floors of the
Shinkuku Park Tower, at the
heart of the entertainment
district. Relax in an oasis of calm
and space and enjoy spectacular
views over Tokyo as far as
Mount Fuji, live jazz at the New
York Grill & Bar and the exclusive
Club On The Park a superb spa
and fitness centre featuring a
65ft indoor pool.
178 rooms, 1 hours by bus or
80 minutes by train from Narita
airport, 3 restaurants, 2 bars,
indoor pool, spa, fitness centre.

Price from 214 per person excl.
meals (ref FE9750).
Modern and minimalist, this
design hotel contrasts superbly
with the ancient traditions of the
city of Kyoto while still retaining
a sense of Japanese charm. Sat
adjacent to the Sanjusangendo
temple, the hotel is well located
for sightseeing, but also offers a
peaceful retreat away from the
bustling Gion district. Relax with
a treatment or two at Riraku Spa
and dine on authentic Japanese
cuisine at Touzan.
189 rooms, 2 hours from Kansai
airport, 3 restaurants, terrace
caf, bar, spa, fitness centre.

Price from 91 per person per
night excl. meals.
Rising 47 floors up, in the heart
of Tokyo, this contemporary
hotel is conveniently located
close to the citys shopping and
entertainment district whilst
Shinjuku Station is just a stones
throw away. Facilities include an
outdoor pool, a choice of dining
venues and menus and a range
of elegant bars with spectacular
views of Tokyos striking skyline.
1436 rooms, 85 minutes from
Narita airport, 8 restaurants,
2 coffee shops, 7 bars and
lounges, swimming pool, fitness
centre, complimentary shuttle
bus to Tokyo Disneyland and
Tokyo DisneySea Park.

Price from 93 per person per
night excl. meals.
Set on the banks of the Kyobashi
River in the heart of the city, just
three minutes walk from the
west of JR Hiroshima Station, the
Hotel New Hiroden offers an
excellent location. Just a half an
hour walk from the Hiroshima
Peace Memorial Museum and a
ten minute stroll from the
beautiful Shukkeien gardens,
this hotel is a comfortable base
from which to explore the citys
attractions. Facilities include a
restaurant and bar.

256 rooms, 1 hour from
Hiroshima airport, restaurant,
bar, massage services.

Price from 56 per person per
night excl. meals.
This comfortable hotel is directly
connected to the JR Hiroshima
Station and just a five minute
walk from the tram station,
making it an excellent base for
city exploration. A range of
dining options includes a
steakhouse, Japanese and
Chinese cuisine and the rooftop
Sky Restaurant & Lounge which
boasts panoramic views over the
city. The Hiroshima Memorial
Peace Park is just 20 minutes
away by tram and Hiroshima
Castle is a half-hour stroll away.
403 rooms, 50 minutes from
Hiroshima airport, 5 restaurants,
bar.

Price from 85 per person excl.
meals.
TaIlOR maDE
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JapaN
Hiroshima
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1
Highlights of Japan
Explore some of
Japans most incredible
highlights on this
fascinating coach
tour which journeys from the exhilarating
capital, Tokyo, to the beautiful ancient
city of Kyoto, via breathtaking Mount
Fuji and haunting Hiroshima. Discover
stunning temples and serene gardens,
enjoy leisurely river cruises and experience
the nations famous hospitality as you
travel independently by coach and Japans
renowned bullet trains.
TOKYO, MOUNT FUJI, HAKONE, HIROSHIMA, MIYAJIMA ISLAND, KYOTO
YOUR
ITINERARY
TOUR DURATION: 8 NIGHTS
DAY 1: TOKYO h On arrival transfer to your hotel for a
three night stay.

DAY 2: TOKYO h Begin your tour of the capitals
highlights with a visit to the Tokyo Tower and enjoy
stunning views of the city from the observatory.
Continue to Happo-en Japanese Garden and take part
in a traditional tea ceremony. See the imposing Imperial
Palace before boarding a cruise up the Sumidagawa
River to Asakusa. Walk along the shop-lined Nakamise
walkway to the colourful Asakusa Kannon Temple
Tokyos largest and oldest Buddhist temple which dates
back to 628. Disembark at Tokyo station. B, L.

DAY 3: TOKYO h Enjoy another full-day tour of the city.
Visit the Kotoku-in Temple which is renowned for its Great
Buddha of Kamakura an impressive bronze statue that
stands at over 13 metres tall and dates back to the 13th
Century. Proceed to the Hasedera Temple which is famous
for its 11-faced statue of Kannon the goddess of mercy
and the much-revered Tsurugaoka Hachimangu Shrine.
Continue to the beautifully landscaped gardens of
Sankenien which feature a three-tiered pagoda, koi-
filled ponds and historic buildings including traditional
tea houses. Stop at the iconic Yokohama Bay Bridge
to enjoy views over Tokyo Bay. Disembark at either
Shinjuku or Ginza. B, L.

DAY 4: TOKYO h FUJI & HAKONE h Venture out of the
city to discover the serene Mount Fuji area (approx.
2 hours) on a tour. Stop at the visitors centre before
embarking on a drive up to the mountains 5th station,
2300 metres above sea level, for magnificent views.
Board a cruise on stunning Lake Ashi before riding the
aerial cableway up and down Mount Komagatake for
breathtaking views of Hakone National Park. Overnight
in Hakone. B, L.

DAY 5: HAKONE h KYOTO h Travel to the imperial city
of Kyoto via the charming temple city of Nara by high-
speed bullet train. In Nara visit the Todaji Temple the
worlds largest wooden structure, to see the Great
Buddha the biggest statue in Japan. Explore Nara Deer
Park, which covers 1250 lush acres and is home to over
1000 tame deer that will eat out of your hand. Finally
visit Kasuga Taisha Shrine with its 3000 antique stone
and bronze lanterns. B, L.

JApAN
h
TOURS call 01306 871033 / www.kuoni.co.uk / see your travel agent

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kUONI INSIDER
SARAH BEckwITH, kUONI
cOmmERcIAl & pRODUcT mANAGER
Japan exceeded my
expectations in so
many ways. Tokyo is
the most exciting
capital city I have ever
visited with incredible
sightseeing, cuisine
and views. Kyoto is just over two hours away and
what a contrast! Its much smaller, with literally
thousands of Buddhist and Shinto temples all
around the city and women strolling around
wearing traditional kimonos.
9 DAYS, 8 NIGHTS
GUIDE pRIcE fROm
3895 per person
01 JAN-27 mAR 2014
HIGH SEASON (28 mAR-10 JUl 2014; 08 AUG-11 DEc 2014)
fROm 3943

Guide price in per person based on 2 people sharing for 8 nights
incl. meal plan as detailed, economy fights on Emirates from
London Gatwick and group transfers. Ref FE9554.
NATURE
cUlTURE
AcTIvE
DAY 6: KYOTO h Take a tour of Kyoto, a fascinating city
that was once Japans capital. Visit Nijo Castle, home to
shotguns from the Tokugawa era, and the Golden Pavilion,
which is adorned with gold leaves and contains sacred
relics of Buddha. Next stroll through the Imperial Palace.
Youll also visit Heian Jingu Shrine, a partial replica of the
Imperial Palace with stunning inner gardens and ponds;
Sanjusangendi Temple with its 1001 life-size statues of
Buddhist deity Kannon; and browse pottery shops along
the quaint old lane leading to Kiyomizudera Temple before
taking in sweeping city views. Overnight in Kyoto. B, L.

DAY 7: KYOTO h Travel to Hiroshima by bullet train.
Discover the breathtaking island of Miyajima, a
designated historic site where dramatic mountains
blend with the sea and red-shrined architecture. This
tranquil region is one of Japans Scenic Trio along with
Matsushima in Miyagi Prefecture and Ama-no-hashidate
in Kyoto. Next head to Hiroshimas evocative Peace
Memorial Park and museum which are located near the
epicentre of a bomb area. Continue to the Atomic Bomb
Museum before returning by train to Kyoto. B.
DAY 8: KYOTO h TOKYO h Enjoy some free time to
explore the city before early evening departure for
Tokyo by bullet train. Overnight in Tokyo.

DAY 9: TOKYO h Transfer to the airport for your onward
journey. Alternatively, choose to extend your stay.
5
2
3
4
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AccOmmODATION
4 Star accommodation is used throughout.
EScORTED
This tour is escorted by a local English speaking guide
from Days 2-7 (except on board the bullet train).
Assistance is provided by our local representative on
Days 1 and 8.
NEED TO kNOw
MEALS h B=Breakfast, L=Lunch, D=Dinner. Meals only
included where indicated.
TRAVEL TIPS h Please note that this tour involves
independent travel on coaches and trains and passengers
are expected to make their own way back to their hotel
after any scheduled or independent sightseeing. Tipping
is not expected in Japan and is done at your discretion
h Children under 16 are not permitted h Visits may be
omitted or substituted dependent on local traffic or
weather conditions h Due to the number of steps around
the main attractions this tour is unsuitable for those with
walking difficulties.
WHEN TO GO h Visit during cherry blossom season in mid
March to early April. Autumn is also popular with clear
sunny days and autumnal colouring on the maple trees.
Uk DEpARTURES
Weekly on Tuesday, Thursday and Sunday.
NB h Black-out dates apply. Please note that this
itinerary differs from the 2013 itinerary. Please visit
www.kuoni.co.uk for details.
STAY lONGER
TOKYO
3 NIGHTS FROM 768 PER PERSON REF FE9590
TOURS
h
JApAN
IMPORTANT HOLIDAY INFORMATION: The price we confirm at the time of booking is the price we guarantee. Prices vary depending on the date you wish to travel and the elements included in your package.
Please read p272-277 before you book your holiday. For further information and to tailor make your holiday, please call us or go to www.kuoni.co.uk for the best available price.
1 Cherry blossom season in Japan
2 Golden Pavilion, Kyoto
3 Tokyo
4 Bamboo grove, Kyoto
5 Bullet train and Mount Fuji
Tokyo
Sapporo
Kyoto
Hiroshima
JAPAN
Mt Fuji
Hakone
Miyajima
SEA OF
JAPAN
PACIFIC
OCEAN
NORTH
KOREA
SOUTH
KOREA
CHINA
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200
1
Journey through Japan
The classical iconic
regions of Japan form
the framework for an
unforgetable tour.
As well as experiencing vibrant city life,
you will also journey of the beaten track
to experience some of this enchanting
countrys lesser known traditional and
scenic villages, including the delightfully
preserved 17th Century village of Takayama
and the UNESCO-listed 12th Century alpine
village of Shirakawago.
TOKYO, HAKONE, TAKAYAMA, KYOTO, HIROSHIMA, MOUNT KOYA, OSAKA
YOUR
ITINERARY
TOUR DURATION: 11 NIGHTS
DAY 1: TOKYO h Upon arrival, transfer to your hotel for
three nights.

DAY 2: TOKYO h Morning half-day tour of the city, visiting
the Nakamise shopping street that leads up to Asakusa
Kannon Temple, and the elegant Ginza shopping and
entertainment district. Take a short drive through the
Imperial Palace. Admire the amazing cityscape vistas from
atop the Tokyo City Observatory before an afternoon free
for further exploration, relaxation or shopping. B.

DAY 3: TOKYO h Journey to Nikko (approx. 3 hours),
once a summer retreat for Japans Imperial leaders
and the centre of Buddhist and Shinto worship for
many centuries. Nikko offers unrivalled breathtaking
mountain landscapes dotted with waterfalls, hot
springs, lakes and the occasional monkey. Begin your
exploration at the lavishly decorated Toshogu Shrine
before driving up through the snaking Irohazaka pass
into the heart of the mountains. En route stop by the
318-foot Kegon waterfall, arguably the most beautiful
of the 48 waterfalls in Nikko and wander the forested
shores of Lake Chuzenji. B.

DAY 4: TOKYO h HAKONE h This morning leave the
city and head to the tranquil and picturesque Mount
Fuji region (approx. 2 hours). Enjoy a drive along
the Five Lakes region, one of the best locations from
which to photograph this famous picture-postcard
volcano (approx. 2 hours). Visit the 5th Station of
Mount Fuji before journeying 50 miles (approx. 2
hours) to Owakudani, a hot spring crater area formed
by the last eruption of Mount Hakone 3000 years ago.
Enjoy a leisurely cruise on Lake Ashi and a scenic trip
on the Komagatake Ropeway. Stay overnight at the
Palace Hakone hotel where you will have the option to
experience a hot springs spa. B.

DAY 5: HAKONE h TAKAYAMA h Travel by train to the
beautifully preserved mountain town of Takayama.
Enjoy a charming walking tour of the Old Town where a
number of 17th Century merchant houses have survived
and numerous traditional homes have been carefully
preserved, including the Takayama Jinya, a lovingly
restored centuries-old government house. Stroll along
Kamisanomachi Street, Takayamas most scenic town
walkway. Stay at the Best Western Hotel Takayama for
one night or alternatively upgrade and spend the night
in a ryokan, a traditional Japanese inn. The ryokan
option includes a traditional dinner. B.

DAY 6: TAKAYAMA h KYOTO h Morning visit to a colourful
local market before journeying through the Japanese
Alps (approx. 4 hours) to the well preserved 12th
Century village of UNESCO-listed Shirakawago. Take a
walk around the distinctively designed local architecture
and continue to Kyoto by train (40 minutes) for three
nights. B.

DAY 7: KYOTO h A full day of sightseeing includes visits
to Nijo Castle, the UNESCO-listed Kiyomizu temple
and Kinakakuji (Golden Pavilion). Enjoy a traditional
tea ceremony a series of carefully choreographed
movements performed with grace and elegance before
returning to your hotel for an evening of leisure. B.
JApAN
h
TOURS call 01306 871032 / www.kuoni.co.uk / see your travel agent
sccRTD
sMALL cRcUP

TcUR
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kUONI INSIDER
AmY BIDDlEcOmBE, kUONI
pERSONAl TRAvEl ExpERT
Japan is a fascinating
country and a truly
unique travel
destination. It somehow
seems to balance its
countless cultural
treasures and unique
traditions with the futuristic and modern buzz of the
neon lit cities. Dont miss a visit to majestic Mount
Fuji to enjoy breathtaking views or a night in a
Ryokan, a traditional inn, to fully experience Japans
renowned hospitality and service.
12 DAYS, 11 NIGHTS
GUIDE pRIcE fROm
3994 per person
01 ApR 2014, 08 ApR 2014
HIGH SEASON (16 OcT 2013, 23 OcT 2013) fROm 4121

Guide price in per person based on 2 people sharing for 11 nights
incl. meal plan as detailed, economy fights on Emirates from
London Gatwick and group transfers. Ref FE9550.
NATURE
cUlTURE
AcTIvE
DAY 8: KYOTO h Continue to Arashiyama, a pretty
district renowned for its stunning display of vibrant
red and yellow maple trees in autum. Wander through
the towering Sagano bamboo groves and cross the
Togetsukyo Bridge. Also visit the Jojakkoji and Tenryuji
temples before returning to Kyoto. This evening, enjoy a
traditional Japanese dinner accompanied by a show. B, D.
DAY 9: KYOTO h HIROSHIMA h Transfer to Kyoto station
and travel by train to Hiroshima for one night. Enjoy
tours both here and on the beautiful island of Miyajima,
a designated historic site with stunning mountains,
tranquil sea and beautiful red shrines. Continue to
Hiroshimas Peace Memorial Park and museum, before
returning to Kyoto by train. B

DAY 10: HIROSHIMA h MOUNT KOYA h Walk to Hiroshima
station and take the train to Shin-Osaka station, driving
onwards to Mount Koya (approx. 3 hours). Visit exquisite
architectural buildings at Daimon, The Principle Temple
and Danjo Garan. Overnight stay at the Fukuchi Temple
2
3
4
Lodge in Mount Koya. Please note that this simple lodge
only offers a shared bathroom. B, D.

DAY 11: MOUNT KOYA h OSAKA h Morning tour of Mount
Koya including visits to the Okunoin temple, Kobo
Daishi Mausoleum and the Karukayado temple. In the
afternoon drive to Osaka for a one night stay. B.

DAY 12: OSAKA h For those with a later flight there is
an optional half day tour of Osaka (extra cost). Visit the
towns iconic Osaka Castle and lively Kuromon market
before strolling along Dotonbori Street. The afternoon is at
leisure for some last minute shopping and amazing dining
opportunities before transferring to the airport for your
onward flight. Alternatively choose to extend your stay. B.
fffggg
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AccOmmODATION
4 Star accommodation is used throughout. Please
note that accommodation at the Fukuchi Temple
Lodge in Mount Koya on Day 10 is a Shukubo a
temple lodging with a traditional room with straw
mat flooring, sliding doors and a shared bathroom.
Temple lodgings offer a unique chance to experience
the simple lifestyle of Japans Buddhist monks.
EScORTED SmAll GROUp TOUR
This tour is escorted by an English-speaking local
guide from Days 2-12, with assistance provided for
your transfers on Days 1 and 12.
GROUp SIZE
GROUP SIZE h Maximum 14 passengers.
MINIMUM NUMBERS h This tour is subject to
minimum numbers (see p273).
NEED TO kNOW
MEALS h B=Breakfast, D=Dinner. Meals only included
where indicated.
TRAVEL TIPS h Tipping is not expected in Japan, and
as such is done at your discretion h Children under 16
are not permitted on this tour h Local conditions may
necessitate slight variations to the timings or visits of
the tour itinerary h Due to the number of steps in and
around the main attractions, this tour is unsuitable
for those with walking difficulties.
WHEN TO GO h Visit Japan at its most colourful in mid
March to early April during the cherry blossom season.
Autumn is also popular with clear sunny days and
beautiful autumnal colouring on the maple trees
h In April and October Takayama celebrates matsuri,
and the town is filled with colourful lanterns, with
regular street processions to add to the magical flavour.
TAIlOR mADE & UpGRADES
RYOKAN UPGRADE h On Day 5 you have the option to
upgrade to a ryokan (traditional Japanese inn) for the
evening with dinner included. These inns are
constructed using centuries old Japanese methods with
tatami (straw mat flooring) futon bedding and rice
paper sliding doors. Those staying in a ryokan will
rejoin the group the following day. Price from 151
Ref FE9552.
Uk DEpARTURES
2013 h Oct 16, 23
2014 h Apr 01, 08 h Oct 07, 21
STAY lONGER
TOKYO (PRE-STAY) 3 NIGHTS FROM 458 REF FE9342
kUONI ExclUSIvE
This tour is operated exclusively for Kuoni.
TOURS
h
JApAN
1 Tea fields at the foot of Mount Fuji
2 City of Tokyo, Honshu
3 Osaka, Honshu
4 Golden Pavilion in Kyoto
IMPORTANT HOLIDAY INFORMATION: The price we confirm at the time of booking is the price we guarantee. Prices vary depending on the date you wish to travel and the elements included in your package.
Please read p272-277 before you book your holiday. For further information and to tailor make your holiday, please call us or go to www.kuoni.co.uk for the best available price.
Tokyo
Sapporo
Kyoto
Hiroshima
JAPAN
SEA OF
JAPAN
PACIFIC
OCEAN
Mt Fuji
Hakone
NORTH
KOREA
SOUTH
KOREA
CHINA
Takayama
Osaka
Mt Koya
important holiday information

weather - best time to go 266 www.kuoni.co.uk


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+ or -
outbound
flying
hours
visas
required
for british
passport
holders
visas
required
for irish
passport
holders
recommended vaccinations
C C C C C C C C C C C C
BANGKOK 32 9 0 33 8 1 34 9 1 35 8 3 34 7 9 33 6 6 33 6 6 33 5 8 32 5 14 32 6 10 32 8 2 31 8 0 +7 11 NO NO H/T/TN/P/(M)/TB**
CHIANG MAI 29 9 0 32 9 0 35 9 1 36 9 2 34 9 6 32 6 5 32 5 6 31 5 9 31 6 9 31 7 5 30 8 2 28 8 1 +7 12 NO NO H/T/TN/P/(M)/TB**
HUA HIN 29 9 1 31 8 1 32 9 1 33 8 1 33 7 4 33 5 3 33 5 4 33 5 4 32 5 5 31 6 8 30 7 8 29 9 1 +7 11 NO NO H/T/TN/P/(M)/TB**
KOH SAMUI 30 8 2 32 8 0 34 9 1 35 8 2 34 7 7 33 6 5 33 6 6 32 6 6 32 5 8 31 5 10 30 5 13 29 6 5 +7 12 NO NO H/T/TN/P/(M)/TB**
PATTAYA 32 9 0 33 9 2 34 8 2 35 8 2 35 6 8 33 5 3 32 4 4 32 4 4 32 4 10 31 6 10 31 8 3 31 9 1 +7 11 NO NO H/T/TN/P/(M)/TB**
PHUKET/KRABI 32 9 1 33 9 1 34 9 2 33 8 5 32 6 13 32 5 11 31 6 11 31 6 11 31 5 16 31 6 12 31 6 7 31 8 2 +7 13 NO NO H/T/TN/P/(M)/TB**
BEST TiME TO GO
indochina
CAMBOdIA PHNOM PENH 31 9 0 33 9 0 34 9 2 35 8 3 34 7 5 33 6 6 32 6 7 32 6 6 31 5 9 31 7 10 30 8 5 30 9 2 +7 12 YES YES H/M/P/TN/T/Y
CAMBOdIA SIEM REAP 32 9 0 33 9 0 35 9 1 36 8 2 35 7 7 34 6 9 33 6 9 32 6 6 32 5 11 31 7 10 31 8 3 31 13 0 +7 12 YES YES H/T/TN/P/M
BEST TiME TO GO
LAOS LUANG PRABANG 28 5 1 32 6 1 34 6 1 36 5 4 35 5 6 34 5 6 32 4 9 32 4 12 33 6 6 32 7 3 29 5 1 27 4 1 +7 13 YES YES H/T/TN/P/M
BEST TiME TO GO
vIETNAM CON dAO 28 6 0 28 7 0 30 6 0 31 7 2 31 6 9 31 5 12 30 5 10 30 5 13 30 5 13 29 5 12 29 5 7 28 5 2 +7 13 YES YES H/T/TN/P/M/TB**
vIETNAM dANANG 25 7 4 26 7 1 28 7 1 30 7 1 31 7 3 32 5 3 30 6 4 30 5 4 30 6 12 28 6 22 27 6 13 25 7 9 +7 12 YES YES H/T/TN/P/M/TB**
vIETNAM HANOI 20 1 1 21 1 1 23 1 1 28 2 3 32 4 8 33 5 9 33 5 13 32 4 14 31 4 10 29 4 4 26 3 2 22 2 1 +7 11 YES YES H/T/TN/P/M/TB**
vIETNAM HOI AN 25 7 3 27 7 2 28 7 1 31 7 2 33 7 3 34 5 4 33 6 5 33 5 6 31 6 13 29 6 18 27 6 14 25 7 7 +7 13 YES YES H/T/TN/P/M/TB**
vIETNAM HO CHI MINH CITY 32 5 1 33 6 0 35 5 1 35 6 2 34 4 9 33 4 13 33 4 12 32 5 11 32 5 13 32 4 11 32 4 4 31 4 2 +7 12 YES YES H/T/TN/P/M/TB**
vIETNAM HU 24 7 7 25 7 3 27 7 4 30 7 2 33 7 4 34 5 3 34 6 3 34 5 5 31 6 14 29 6 24 26 7 24 24 7 13 +7 12 YES YES H/T/TN/P/M/TB**
vIETNAM MUI NE 28 5 0 29 6 0 31 6 0 32 6 1 32 5 6 33 5 6 31 5 8 31 5 7 31 5 8 30 4 7 29 4 2 29 5 1 +7 12 YES YES H/T/TN/P/M/TB**
vIETNAM NHA TRANG 27 6 2 27 7 1 34 7 1 30 7 2 31 6 2 34 5 2 32 5 2 32 5 2 31 6 6 30 5 13 29 5 13 28 6 7 +7 13 YES YES H/T/TN/P/M/TB**
BEST TiME TO GO
malaysia
BORNEO 30 6 5 30 6 3 31 8 2 32 8 4 32 7 9 31 6 11 31 7 10 31 6 10 31 6 11 31 6 13 31 6 12 30 6 9 +8 15 NO NO H/T/TN/P/(M)/TB**
EAST COAST RESORTS 28 6 9 29 7 5 30 7 5 32 8 4 32 7 4 32 7 5 32 7 5 31 6 6 31 6 7 30 6 12 29 4 25 23 4 24 +8 13 NO NO H/T/TN/P/(M)/TB**
KUALA LUMPUR 32 6 6 33 6 6 33 7 9 33 6 11 33 7 7 33 6 5 32 6 5 32 6 6 32 5 8 32 5 11 31 5 11 32 5 9 +8 12 NO NO H/T/TN/P/(M)/TB**
LANGKAWI 33 9 1 33 9 1 33 8 4 32 9 8 31 6 10 31 6 9 31 6 10 30 7 12 30 4 12 30 5 14 30 6 9 31 8 3 +8 13 NO NO H/T/TN/P/(M)/TB**
PENANG 32 8 3 32 8 3 32 8 6 32 7 9 32 7 8 31 7 7 31 7 8 31 6 10 30 5 14 30 5 15 31 6 9 31 7 4 +8 13 NO NO H/T/TN/P/(M)/TB**
BEST TiME TO GO
burma
RANGOON (YANGON) 32 10 0 33 10 0 35 10 0 36 10 2 33 7 12 30 4 19 29 3 23 29 3 21 30 5 16 31 6 7 31 6 3 31 8 0 +7 13 YES YES H/M/P/TN/T/Y
BEST TiME TO GO
important holiday information

weather

best time to go 267
singapore
SINGAPORE 30 6 8 31 6 6 31 6 7 32 6 6 32 6 6 31 6 6 31 6 6 31 6 6 31 5 7 31 5 7 31 4 10 30 4 12 +8 13 NO NO H/T/TN/P
BEST TiME TO GO
china
CHINA BEIJING 2 6 0 4 6 0 11 8 0 20 8 1 26 9 1 30 9 3 31 7 7 30 7 7 26 8 2 19 7 1 10 6 0 3 6 0 +8 10 YES YES H/T/TN/P/(M)/TB**
CHINA CHENGdE -9 5 0 -6 5 0 2 7 0 12 7 1 18 8 2 22 8 3 24 7 6 23 7 5 17 8 2 10 7 1 0 5 0 -8 5 0 +8 10 YES YES H/T/TN/P/(M)/TB**
CHINA CHENGdU 10 2 0 11 2 0 16 3 1 22 4 2 26 4 3 28 4 4 30 5 9 30 5 9 25 3 5 21 2 2 16 2 1 11 2 0 +8 10 YES YES H/T/TN/P/(M)/TB**
CHINA HONG KONG 19 5 1 19 3 2 21 3 3 25 4 6 29 5 12 30 5 15 31 7 13 31 7 16 30 6 12 28 6 6 24 6 1 21 6 1 +8 11 NO NO H/T/TN/P
CHINA LIJIANG 6 7 1 8 8 0 10 8 1 13 8 2 17 7 7 18 5 9 17 6 8 16 6 6 16 6 3 13 5 1 9 6 0 6 7 0 +8 10 YES YES H/T/TN/P/(M)/TB**
CHINA SANYA 22 4 7 23 4 7 25 5 7 17 6 8 28 7 10 28 7 10 29 8 8 29 7 7 17 7 6 27 6 7 26 5 7 24 5 6 +8 10 YES YES H/T/TN/P/(M)/TB**
CHINA SHANGHAI 8 4 2 9 4 2 13 5 3 19 5 4 24 6 5 27 5 6 32 7 5 32 8 5 27 5 6 22 5 2 17 5 2 11 5 1 +8 11 YES YES H/T/TN/P/(M)/TB**
CHINA XIAN 5 4 0 8 4 0 14 5 1 20 5 2 26 6 3 32 7 2 32 7 4 31 7 3 25 5 4 19 4 3 12 4 1 6 4 0 +8 10 YES YES H/T/TN/P/(M)/TB**
BEST TiME TO GO
indonesia
BALI 31 5 9 31 6 11 31 6 8 31 8 5 31 8 4 30 8 2 30 9 1 30 10 0 31 10 0 31 10 1 31 9 2 31 5 6 +8 15 YES YES H/T/TN/P/(M)/TB**
BEST TiME TO GO
japan
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
gmt
+ or -
outbound
flying
hours
visas
required
for british
passport
holders
visas
required
for irish
passport
holders
recommended vaccinations
C C C C C C C C C C C C
KYOTO 8 3 3 9 4 3 12 5 5 19 6 6 24 6 6 27 5 9 31 5 9 32 6 7 28 4 8 22 5 5 16 4 3 11 4 3 +9 11 NO NO TN/P
TOKYO 10 6 2 10 5 2 13 5 4 18 5 5 23 6 5 25 4 7 29 4 5 31 6 6 27 4 7 21 4 6 17 4 4 12 5 2 +9 11 NO NO TN/P
BEST TiME TO GO
philippines
CEBU 29 6 3 31 6 2 31 7 2 33 8 1 33 8 2 32 6 6 31 6 6 31 6 5 31 6 7 31 6 6 31 6 5 30 6 4 +8 13 NO NO H/T/TN/P
MANILA 30 6 1 31 7 1 33 7 1 34 9 1 34 7 5 33 5 10 31 4 17 31 4 17 31 4 14 31 5 8 31 5 6 30 5 3 +8 13 NO NO H/T/TN/P
BEST TiME TO GO
weather
C = Average daily maximum Centigrade temperatures
= Average daily sunshine hours
(this does not reflect hours of daylight)
= Average monthly rainfall (if higher than 0.5)
= data not available
visas
= visa issued by Kuoni
= visa not required except for stays of over
30 days if arriving by air and valid only
for 15 days if arriving over land
vaccinations
H = Hepatitis A
P = Polio
T = Typhoid
TN = Tetanus
Y = Yellow Fever
M = Malaria; (M) = required for some
parts of the country
ME = Meningitis
TB** = Tuberculosis for children only
best time to go Best Time to Go Good Time to Go Off season, but travel is still possible
Recommended vaccinations are correct at the time of print. It is essential to check with your GP for up to date vaccination requirements.
FLIGHT INFORMATION 268 www.kuoni.co.uk
Birmingham Airport
Birmingham Airport is the UKs third largest airport outside
London, and the UKs seventh largest overall, handling some
nine million passengers a year. Birmingham currently serves
143 direct scheduled & charter routes and offers an additional
279 possible connections worldwide. This gives passengers
a choice of 422 direct or one-stop flights. For 2014 flights,
Birmingham will offer an extended runway of 3003m to
accommodate direct flights to and from the Far East and West
Coast USA. From 2013, a new state-of-the-art Control Tower
will be operational.
Enjoy your time at the Airport
Following the new terminal development, Birmingham Airport now boasts 15 state-of-
the-art security lanes, a dedicated fast track security lane, one of Europes largest walk
through World Duty Free stores, a Champagne bar and high street fashion brands like
Next, JD Sports, Accessorize and Superdry. With all of this to enjoy, you can shop and relax
to your hearts content before your holiday break.
Accessibility
Birmingham Airport also offers easy on-site parking facilities, including Valet parking,
Long Stay and a three short stay multi-storey car parks next to the terminal. All car
park facilities are within 10 minutes walk of the terminal building. With great transport
connections to 6 national motorway and an on-site mainline train station connecting the
Airport to Birmingham city centre in 10 minutes and London Euston in 70 minutes, it
is the perfect choice for your next holiday. Find out more about Birmingham Airport at
www.birminghamairport.co.uk or on Twitter at bhx_official.
No.1 Traveller
The award-winning No.1 Traveller lounges ofer you a quiet
haven away from the busy terminal and panoramic views
across the runway. With lounges at Gatwick North and South
terminal, Heathrow Terminal 3 and Birmingham, you can relax
in a No.1 lounge whilst you wait for your fight. Why not get
your holiday started before you take of?
Kuoni can ofer you a range of lounge experiences to suit
your requirements. Why not treat yourself just because you
are going on holiday or if you are travelling for a special
occasion upgrade to a champagne package?
Standard Lounge Pass (from 22.50) includes complimentary food and drink, Wi-Fi,
Cinema* area and a selection of daily newspapers. Kuoni Exclusive Ofer, pre-book your spa
treatment for a 5 discount. Call 08442 64 64 40 and quote your Kuoni booking reference.
Key features:
h Fully-tended bar offering complimentary wine, beer, spirits and soft drinks (champagne
and cocktails are available at an additional charge)
h Complimentary Pantry Table, with freshly-prepared options for breakfast and lunch, help
yourself to all of these whilst youre in the lounge
h Bistro food; choose a hot option from a menu of freshly-prepared light dishes
h Enjoy complimentary Wi-Fi and a wide selection of newspapers and magazines to keep
you up to speed with the latest news and events around the world
h Keep the family entertained in the Cinema (available at No.1 Travellers larger lounges),
at the in-lounge computers and iMacs or games room
h A la Carte menu for something more substantial you can order a dish from the menu**
h Travel Spa*; offering a range of treatments including massages, facials and manicures**
Upgrade your stay in a No.1 Traveller lounge
Celebrating a birthday, anniversary or just getting in the holiday mood? A No.1 Traveller
champagne upgrade package is the perfect way to treat yourself ask your agent for details.
* Lounge features and spa treatments may difer slightly
between terminals.
**An additional cost applies.
Gatwic Airport
London Gatwick is the second largest airport in the UK,
serving around 34 million passengers a year. Its ambition is
to be Londons Airport of Choice, and over the past three
years, Gatwick has been transforming the airport through a
1.2 billion investment programme to improve the
passenger experience to, through and from the airport. The
delivery of speedier check-in and security processes for
passengers and the introduction of tailored services that
better meet the needs of diferent types of travellers are
just a few of the reasons why airlines and passengers are
choosing to fy from Gatwick.
What to see while youre here
With famous stores and designer brands, shopping is always a rewarding experience at the
airport. Youll really be spoilt for choice when it comes to eating and drinking, too. With a
choice of famous name restaurants, bars and cofee shops, you can sit down to a gourmet
meal, a delicious snack or relax with a glass of fne wine or cup of fresh cofee. And if you
simply want to complete your business or unwind before you board your fight, you can
escape the crowds by booking into a Gatwick lounge and enjoying complimentary drinks,
snacks, newspapers and magazines.

Direct Access into Central London
With excellent trafc links, Gatwick is the most convenient of all London airports, if you
are travelling by train - with a journey time of just 30 minutes from London Victoria and
London Bridge, the very heart of central London.

Attracting new airlines
Gatwick serves more than 200 destinations in 90 countries so you really can see the world
from Gatwick Airport. You can fy non-stop direct to destinations including the Maldives,
Mauritius, Sri Lanka, the Caribbean, Dubai and USA, as well as numerous destinations in
Europe. Over the past year, Gatwick has expanded with new routes into Asia providing
convenient non-stop direct connections between London and Vietnam, Thailand and China.
Manceser Airport
Escape from the busy environment of the Manchester
terminal and relax in the exclusive Escape Lounge in
terminals 1, 2 and 3. Also take advantage of Fast Track, a
new dedicated channel to enable you to fy through security
and reach the departure lounge more quickly. It takes away
all the stress from this aspect of the airport journey,
afording you more time to shop, eat or relax at your
leisure. the perfect way to start your trip in style from
the very beginning.
escApe LOuNGe 1
h Complimentary alcoholic and soft drinks h Complimentary hot and cold food
h Free WiFi h Hot desk area, equipped with internet enabled computers
h An opportunity to relax before you fly in the snug area
h Complimentary newspapers and magazines h Nintendo Wii
escApe LOuNGe 2
Features include:
h Complimentary alcoholic and soft drinks h Complimentary hot and cold food
h Free WiFi h Dedicated study area, equipped with internet enabled computers
h Comfortable surroundings h Complimentary newspapers and magazines
escApe LOuNGe 3
Features include:
h Complimentary alcoholic and soft drinks h Complimentary hot and cold food
h Free WiFi h Hot desk area, equipped with internet enabled computers
h Complimentary newspapers and magazines h Comfortable surroundings
Lounge and Fast Track from 20.
NB: No children under 6 allowed in any of the Escape lounges.
Terminal 1 Escape Lounge
FLIGHT INFORMATION 269 a
EVA Air
EVA Air is the fying choice to Thailand with
daily fights from London Heathrow to
Bangkok and codeshare fights with Bangkok
Airways to Koh Samui, Phuket and Chiang
Mai. With EVA Air, international travellers
receive exceptional service, including audio
video on-demand in every seat.
ROyAL LAuReL
EVA Airs Business Class ensures you have a relaxing
start to your holiday, with dedicated check-in desks and
complimentary lounge access. Onboard you can relax in
your fully lie flat seat offering an amazing 82" seat pitch
and 21-25" seat width. Your luxurious seat is fully
equipped with a simple to use control unit with fingertip
operation, so you can easily adjust your seat to the
contours of your body. Whilst soft lighting and a spacious
interior creates a relaxed atmosphere ideal for stress-
free flights.
EVA Airs emphasis on service and quality continues,
with the highest possible class of cuisine and
tableware offered onboard. Using the finest
ingredients from all over the world, enjoy a wide range
of dishes in addition to fine appetisers, soups, desserts
and a salad bar. Passengers can also enjoy
complimentary wines and beverages, and prebook a
wider selection of meals online.
Premium Laurel Upgrade from 986 supplement
one-way pp*
eLITe cLAss
EVA Airs Elite Class offers an enhanced premium economy
service. With just 63 seats in this cabin, its an exclusive way
to travel. A 38" seat pitch with 25KG baggage allowance,
enhanced meal services, shape-memory seats and
adjustable headrests, luxurious pillows and quilts make
travel more comfortable. An easy to use interactive
entertainment system allows you to access news,
high-quality audio and video and computer games.
Elite Class Upgrade from 223 supplement one-way pp*
ecONOMy
EVA Airs economy class cabin offers a wide range of meals
and comfortable seats plus personal touch-screen video on
demand programming, offering a range of entertainment
options that will ensure your hours in the sky will simply
race by.
* Upgrade based on return flights to Bangkok.
Bangkok Airways
Bangkok Airways ofers fights across Asia
from its hub in Bangkok. With a modern feet
of aircraf and a personal service both in the
air and on the ground including lounge access
for all passengers.
Bangkok Airways flies from Bangkok to 9 destinations
in Thailand and 9 in South East Asia and is the only
airline in Thailand offering direct services from Koh
Samui to Hong Kong, Singapore, Bangkok, Phuket,
Krabi, Chiang Mai and Pattaya. Whether you want to
relax on a beautiful Thai beach, explore the culture
throughout Thailand and across Asia or twin your
holiday with the Maldives, Bangkok Airways offers the
flexibility to do it all. Priding itself on trust,
commitment, care and knowledge, Bangkok Airways is
truly Asias boutique airline.
In Business Class you can take advantage of a dedicated
check in counter ensuring your journey starts with ease.
Before your flight relax in style in your dedicated
business class lounge*, the Blue Ribbon Club designed
for maximum comfort and convenience. Enjoy
complimentary hot meals, snacks and refreshments, a
quiet library and a personal shower room. Onboard
enjoy great hospitality and an exclusive service
including high quality food with both Western and
Asian choices.
Business Class Upgrade available on request per person
one-way on selected rentals.
ecONOMy
Relax before boarding your flight with boutique lounges
available to all passengers at Bangkok Airport, enjoy
complimentary snacks including hot and cold drinks,
free internet access plus a kids corner for the children.
Once onboard a full meal service is available, with choices
ranging from salads and noodle dishes to a fresh roll or
pastry depending on the length of your flight.
* Available at Bangkok Airport.
Malaysia Airlines
Malaysia Airlines provides a multi award
winning premium service to more than 70
destinations worldwide and runs two daily
A380 fights from London to Kuala Lumpur,
ofering the perfect gateway to access onward
points to Malaysia and the Far East.
Celebrating 40 years of Malaysian Hospitality, the
airline joined a select group of airlines to gain a five-
star rating from SKYTRAX along with awards for Best
Signature Meal and Worlds Best Cabin Crew.
As you would expect from an award-winning carrier,
flying First Class with Malaysia Airlines new A380 is
an experience to savour. Once on board, sit, sleep or
stretch out in your 40 wide comfortable seat with a
generous pitch of 89, which converts into a full flat
bed. And check-out its Chef-on-Call, a pre-flight order
service made exclusively for the airlines esteemed
First and Business Class passengers.
First Class Upgrade from 3205 supplement
one-way pp*

On board Malaysia Airlines Business Class cabin,
exceptional service and five-star amenities meet to
make travelling a real treat. The Business Class seats on
the new A380 aircraft are designed with generous leg-room
with a seat pitch of 74 featuring full flat beds so you can
rest and enjoy unparalleled privacy throughout the journey.
Business Class Upgrade from 1473 supplement
one-way pp*

The Economy class seats with an 18-inch seat width and
recline of 6 inches, have a seat pitch of 32 inches and
individual IFE wide screens measuring 10.6 inches.
Enjoy over 100 hours of on demand high quality, highly
engaging entertainment onboard, from the latest
blockbusters to popular TV shows, to multi-player
games and critically acclaimed album releases.
*
Upgrade based on return flights from Bangkok to
Kuala Lumpur.
FLIGHT INFORMATION
h
pARTNeR AIRLINes 270 www.kuoni.co.uk
Britis Airways
British Airways has the UKs largest feet
of aircrafs and ofers an incredibly wide-
ranging fight network around the globe.
Kuoni has worked in close partnership
with British Airways for many years and
we are delighted to continue promoting
British Airways reassuringly professional
services into 2014.
FIRsT
Your First experience begins before you board. First
lounges* are elegant and calm, a perfect escape to enjoy
refreshments. On board, your suite is your sanctuary in the
sky, a discreetly serviced and smartly equipped haven.
Choose from the la carte menu and your meal will be
prepared to order.
First Class upgrade available on request pp one-way**
cLub wORLd
Choosing Club World means travelling in comfort.
Dedicated Departure lounges and an Elemis Travel Spa***
are designed to give you choice before your flight, whether
you wish to dine or be pampered. The Club World seats are
bigger, wider and more comfortable than ever and you can
guarantee complete relaxation in any position. Local and
international cuisine is served, along with a dedicated wine
cellar. And if you are still peckish, help yourself to healthy
snacks and tasty treats from the Club Kitchen.
Club World upgrade from 918 pp one-way**
wORLd TRAVeLLeR pLus
World Traveller Plus offers a separate, smaller environment
with a maximum of six rows providing you with a more
relaxing and peaceful journey. Unwind in the comfort of
extra legroom and an improved, wider seat. For your main
meal, choose from a menu offering two Club World meal
options, served to you in white china crockery with metal
cutlery and linen napkins (available on flights to and from
London Heathrow). Two USB ports and an RCA port allow
you to enjoy greater entertainment flexibility on a 60%
larger touchscreen.

World Traveller Plus upgrade from 199 pp one-way**
ONLINe cHeck-IN & cHeck-IN kIOsks
h Check in online from 24 hours before your flight departs
to minimise queuing at the airport. You can even select your
preferred seat and print your boarding pass.
h If you dont have online access, save time by using
a Check-in kiosk*** at the airport, giving you the
same seating and boarding pass options as our online
check-in service.
h Afterwards, make the most of your free time by leaving
your baggage at a Bag Drop.****
TeRMINAL 5
Designed specifically to provide a seamless flow through
the airport, Terminal 5 will help you travel in style. As you
drift through the modern terminal you will discover over
100 retail stores, boutiques and restaurants. Transferring
through Terminal 5 is quick and easy with flight
connections conveniently located in the heart of the
terminal to help you meet your onward flight with
minimum fuss.
ReGIONAL FLyING
British Airways UK domestic connections are available
for a supplement from Manchester, Glasgow, Edinburgh,
Newcastle and Aberdeen.
* Dedicated lounges are available at selected airports
** Upgrade based on return flights to Bangkok.
*** Available on selected routes.
**** Available at selected airports.
Emirates
Multi award-winning Emirates operates a
remarkable 112 direct flights a week
connecting Heathrow, London Gatwick,
Birmingham, Manchester, Newcastle and
Glasgow with Dubai and onwards to a
growing network of over 130 destinations
across 6 continents. With Emirates, your
holiday starts the moment you step onboard
with award-winning service and inflight
entertainment in every class.
FIRsT cLAss
Flying Emirates First Class you will experience the highest
quality of excellence enhanced by style and sophistication.
With wide aisles and an airy environment you will arrive at
your destination feeling refreshed. Experience First Class
Private Suites, with up to 90 seat pitch, dedicated Shower
Spas and an onboard Lounge on the Emirates A380,
operating on selected flights from Heathrow and
Manchester to Dubai and beyond. Personalise every part of
your First Class experience, from adjusting your seat to
choosing from as many as 1,400 channels of on demand
entertainment with ice, Emirates award-winning inflight
entertainment system. Five star, gourmet cuisine, a wide
selection of wines, 50kg baggage allowance and
complimentary Chauffeur-drive* and lounge access round
off the Emirates First Class Experience.
First Class Upgrade from
1908
supplement one-way pp**
busINess cLAss
Emirates Business Class provides the ideal environment,
whether you choose to work or relax onboard. The
experience starts with Emirates award-winning service -
with multilingual cabin crew on hand to ensure that you
have everything you need throughout the flight. When
its time to relax, flat bed seats provide plenty of room to
spread out and get comfortable. Emirates endeavours to
provide all of the services and amenities you need to
arrive refreshed and ready for the rest of your journey.
In addition, Business Class passengers can enjoy
complimentary Chauffeur-drive*, lounge access and
40kg baggage allowance as standard.
Business Class Upgrade from
1287
supplement
one-way pp**
Dedicated Emirates Lounges are available at Heathrow,
London Gatwick, Manchester, Birmingham and Dubai, as
well as Auckland, Bangkok, Beijing, Brisbane, Delhi, Hong
Kong, Johannesburg, Kuala Lumpur, Melbourne, Mumbai,
Perth, Shanghai, Singapore and Sydney. Emirates also
offers access to partner lounges for First Class, Business
Class and Skywards Gold passengers at over 50
international airports.
ecONOMy cLAss
Emirates Economy Class is designed to give you more
room, more comfort and better service for an all-round
better flight. Complimentary beverages, superb multi-
course meals, individual seat back TVs with up to 1400
channels on demand, complimentary advance seat
selection and 30kg baggage allowance are just some of the
benefits of flying Emirates.
* 70-mile Chauffeur-drive radius applies
** Upgrade based on return flights to Bangkok.
FLIGHT INFORMATION 271
THAI Airways
Departures from Heathrow
THAI Airways offer two non stop flights a day between the UK and Bangkok as well
as onward connections throughout Thailand and the Far East. Passengers in all
classes can sit back and enjoy THAI Airways renowned service and hospitality.
Passengers in Royal Silk (Business class) on long haul flights can take advantage of
newly installed shell seats offering 60 inches of stretch-out space with 170 degrees
of recline for sleeping. The interactive Audio Video On Demand entertainment
system offers over 100 channels of movies, music, information and games.
THAI Airways has given Economy Class travellers just as much attention when it
comes to comfort and satisfaction with an optimum pitch available on international
flights of 34 inches, one of the highest in the industry.
Royal Silk (Business class) upgrade from 768 supplement one-way pp*
*Upgrade based on return flights to Bangkok.
Vietnam Airlines
Departures from Gatwick
Vietnam Airlines, the national airline of Vietnam became the first to operate a direct
service from the UK to Vietnam in 2011, Flying to Hanoi and Ho Chi Minh City,
they offer strong domestic connections through Vietnam, Cambodia and Laos.
With a 60 seat pitch and 150 recline, Business Class seats come equipped with a
personal TV screen so you can relax and arrive feeling fresh. A Vietnamese menu is
complemented with a selection of fine wines and beverages.Seats in Economy Deluxe
Class offer a 38 seat pitch with a generous recline-angle and come equipped with
personal seat back TV screens. Enjoy a choice of Asian or Western style meals and
complimentary beverage service.
Business Class upgrade from 439 supplement one-way pp*
Economy Deluxe Class upgrade from 199 supplement one-way pp*
*Upgrade based on return flights to Ho Chi Minh City.
Singapore Airlines
Departures from Heathrow and Manchester
Singapore Airlines brings you travel in a new light, with the next generation of cabin
products, designed to be the new industry standards for premium air travel. More
space and intelligent features, gives you more comfort than ever before.

Singapore Airlines Business Class is the epitome of business class travel. Combined
with the Airlines trademark Asian hospitality and world-renowned service the new
Business Class is the most spacious the world has ever seen, with the largest seat and
bed in its class (34 wide).
From roomier seats to the widest choice of on demand entertainment options,
Singapore Airlines Economy Class offers spectacular new features that ensure
travelling is more pleasurable than ever.
In-flight entertainment offers 140 movies, over 210 TV and Audio channels,
over 800 music albums and over 80 games.
Business Class upgrade from 1644 one-way*
*Upgrade based on return flights to Singapore.
Etihad Airways
Departures from Heathrow and Manchester
The Worlds Leading Airline* for the fourth year running offers convenient
connections via Abu Dhabi to more than 80 destinations including Sri Lanka,
Indian Ocean, Thailand, Malaysia and Australia. Etihad flies three times a day from
London Heathrow and twice from Manchester to Abu Dhabi and beyond on its
fleet of luxurious new aircraft.
Enjoy more choice in Coral Economy Class, stretch out on a truly flat bed in Pearl
Business, or relax in your very own private personal suites in Diamond Class.
Pearl Business and Diamond First passengers also enjoy lounge facilities with 5-star
fine dining as well as a premium limousine service.
Pearl Business upgrade from 1104 supplement one-way pp**
*2009, 2010, 2011, 2012 World Travel Awards
**Upgrade based on return flights to Bangkok.
Virgin Atlantic
Departures from Heathrow
For over 28 years, Virgin Atlantic has been one of the worlds leading long haul
airlines, annually flying over six million passengers to more than 30 of the worlds
most amazing destinations.
Fly Virgin Atlantic Premium Economy and enjoy dedicated check in and priority
boarding, a preflight glass of bubbly, your choice of three tasty meals, and an after
dinner liqueur. On landing, youre one of the first off the plane, and because your bags
have priority tags, theyll be some of the first off the plane too.
Virgin Atlantic believes there should be pleasure in flying, which is why they created
Upper Class. Stretch out in your limo* and then relax in the Clubhouse**. Once aboard
enjoy a brasserie style Upper Class meal experience, make new friends at the onboard
bar, then when its time to sleep, stretch out on one of the longest, most comfortable
fully flat beds in business class.
*Chauffeur driven car service available at most destinations with selected Upper Class fares
(J, D, I & C class). Mileage restrictions apply. **Lounge facilities vary at each destination.
Upper Class upgrade from 1443 supplement one-way pp*
Premium Economy upgrade from 277 supplement one-way pp*
*Upgrade based on return flights to Hong Kong.
Qatar Airways
Departures from Heathrow and Manchester
Awarded Worlds Best Airline in 2011 and 2012, Qatar Airways is one of the fastest
growing airlines operating flights to over 120 destinations worldwide, via Doha.

Business Class passengers enjoy up to 76 fully flat beds, His or Hers Ferragamo
Attimo amenity kits, award-winning fine wines and menu created by world-renowned
chefs. Business and First Class passengers experience the luxury of the new Premium
Lounge at London Heathrow and when travelling through Doha, experience the worlds
only dedicated passenger terminal, offering special privileges and world class amenities.
Economy Class passengers enjoy one of the worlds most generous seat pitches of up
to 34", 5-star dining with complimentary beverages and personal 10.6 personal
touch-screen TV with over 1000 entertainment options on demand.
Business Class upgrade from
1067
supplement one-way pp*
* Upgrade based on return flights to Bangkok.
V :
V
VIETNAM AIRLINES
N dossier:2009308E
Date:29/01/2010
alidationDA/DC
alidationClient
P280C
P3025C
P873C
S K Y T E A M
important holiday information

booking conditions 272 www.kuoni.co.uk


ii) Why are single rooms sometimes smaller than doubles or family
rooms?
Hotel design may mean that single rooms are smaller and sometimes
less well appointed. While there is normally a supplement for these
rooms, the overall cost will usually be less than when a single person
occupies a double room. We do not make additional or excessive profits
from these supplements. The prices we charge reflect the costs of
under occupancy of the rooms contracted to us by the hotel.
1.5 twin or double rooms
Accommodation in all hotels, regardless of the rating, is in standard
rooms (sometimes named superior/deluxe) based on twins or doubles
unless otherwise stated.
1.6 triple/quad rooms
A third or fourth person sharing a room either shares existing beds or
has an extra bed (which may be of camp-bed style) placed in a double/
twin room. As conditions may be cramped you may wish to consider
booking two rooms.
1.7 travelling with children
If you are travelling with young children, it is important to note that
child seats are not provided for transfers and the legislation varies from
country to country. If you specifically require a car seat, we advise you
to either take your own with you, or call our Sales team, and we will
do our utmost to try and arrange this for you - there may well be an
additional charge for this.
1.8 free child accommodation stays
Where we offer free child accommodation stays at many of our hotels,
these are generally based on sharing existing beds in the room. If you
require a separate bed, you must advise us at the time of booking, as
there may well be a charge added to your booking, or this charge may
be payable locally. Any meal plan charges will still apply.
1.9 minimum stays
Minimum stays are required at certain hotels for certain periods. Where
applicable these will be advised at time of booking.
The following terms and conditions (booking conditions) form the
basis of your contract with Kuoni Travel Limited. Please read them
carefully as they set out our respective rights and obligations. By asking
us to confirm your booking, we are entitled to assume that you have
had the opportunity to read and have read these terms and conditions
and agree to them.
Except where otherwise stated, these booking conditions only apply
to holiday arrangements which you book with us in the UK and which
we agree to make, provide or perform (as applicable) as part of our
contract with you. All references in these booking conditions to
holiday, booking, contract, package, tour or arrangements mean
such holiday arrangements unless otherwise stated.
In these booking conditions, you and your means all persons named
on the booking (including anyone who is added or substituted at a later
date) or any of them, as the context requires and lead name means
the person who makes the booking. We, us and our means Kuoni
Travel Limited.
before you book
1.1 choosing your holiday
The holidays contained within this brochure are for departures between
01 September 2013 and 31 December 2014. We hope that your Kuoni
holiday will live up to your expectations so it is very important that
you choose the right holiday for you. Space in our brochures to give
detailed information is limited but there is more information online at
www.kuoni.co.uk and our staff are always happy to advise and give
you their professional opinion.
1.2 confirming your holiday
When you decide to confirm your holiday with us, please ensure that
you cancel any other flights which may have been held for the same
dates/airlines, by other Tour Operators/Travel Agents. Failure to do so,
may result in the airline subsequently cancelling the flights we have
booked, and additional costs being incurred to re-book.
1.3 hotel gradings
Choosing the right hotel can be a dilemma, especially when travelling
to long haul destinations and whilst most hotels have official star
ratings locally, in some cases official ratings cannot always be relied
on. Subsequently we have categorised all hotels throughout the
brochure as three, four or five star to give a general guide. However,
standards can vary between hotels of the same class in different
countries, and even in the same country. For example city hotels
which often cater for business as well as leisure travellers may well
have generally higher standards than a beach resort hotel where the
whole atmosphere will tend to be more relaxed. It is important to
read carefully the individual hotel descriptions. A comparison of the
extra night cost shown in the price box against each hotel will also
give some idea of how hotels in the same resort/country are likely to
compare in terms of general standards.
1.4 single rooms
It is an unfair fact of life that single travellers often have to pay over the
odds for a room, often up to twice the price each person in a twin room
might have to pay. So we have negotiated some super deals and are
delighted to offer you the widest choice of single saver offers available
on the UK longhaul market today. Please check in the Kuoni Plus box on
each page for these very special offers. However note that the standard
and location of single rooms is not always as good as that of twin/
double rooms even when you pay the single supplement.

On safari, excursions and touring holidays single rooms cannot always
be guaranteed. Supplements paid will be refunded if a single room
previously confirmed is not available.
i) Why are single travellers asked to pay more for their room?
If a single person occupies a double room they will usually be asked to
pay extra (a single supplement). Hotels price their rooms, as doubles
or family rooms and they do not reduce the rates if it is occupied by a
single person. The costs to the hotel of providing the room heating,
lighting, cleaning etc are the same regardless of how many people
occupy that room. This also applies to self-catering units where, for
example, three people may choose to occupy accommodation priced
for four.
Important Holiday Information
important holiday information

booking conditions 273


1.10 booking a room for early arrival
or late departure
Generally hotel rooms will be available between approximately noon
and 3pm, and are to be vacated between 10am and noon, irrespective
of your arrival or departure times, unless we have stated otherwise.
Should you wish your room to be ready prior to noon on your day of
arrival or available after 10am for an afternoon or evening departure,
it is possible to reserve the room at the time of booking at a cost no
greater than the extra night price quoted on the brochure page.
1.11 kuoni plus/room upgrade/honeymoon/
anniversary offers
When the offer of a room upgrade is mentioned in Kuoni Plus, it
is not necessarily an upgrade to the next category featured in our
brochure, but usually an upgrade to the next category of room (not
suite) available within the hotel. We will of course do everything
possible to arrange the provision of a double bed for honeymoon
couples but it is not always possible to guarantee this and the
provision of a double bed does not constitute a term of your
contract with us. Anniversary offers only apply if youre celebrating
your Silver (25th) or Golden (50th) wedding anniversary while on
holiday. Remember to advise us if it your honeymoon or Silver/
Golden anniversary and to take a copy of your marriage certificate
with you on holiday. In order to qualify for a Kuoni Plus offer, your
stay and/or holiday must be started and completed within the date
band specified, under the individual offers as stated. For hotel sale
discounts and free night offers, where there is a minimum stay
requirement, the nights spent at the hotel must be consecutive.
The Kuoni Plus offers shown are correct at the time of printing this
brochure, but they may change at short notice, and not all offers can
be combined. These offers are frequently updated so for the most
up to date and available offers, please contact your travel agent and/
or our sales team, or check on-line to check which offers apply to
your holiday.
1.12 tours - general health requirements
Most of our tours are not suitable if you have any disability or have
reduced mobility (including being confined to a wheelchair). Therefore,
in the interest of safety and comfort for all groups as a whole, you must
be fit enough to participate or alternatively you must have an able
bodied carer to assist you on the tour.
1.13 free extras
At certain hotels we offer a free lunch, dinner, or hotel bar credit and
at other hotels we may offer up to a 20% discount on food and/or
beverage extras usually payable at the end of your stay. This offer is not
available if you pay by credit card, nor is a cash alternative available.
1.14 free night offers
Where we specify free night offers this will not necessarily mean free
nights are multiplied if you book a longer duration, therefore, please
ensure you ask at the time of booking to clarify the number of free
nights you will receive.
1.15 all inclusive and hotels for couples
Some hotels specified for couples cater for mixed sex couples only
and in some countries, such as Sri Lanka and Dubai same sex couples
are illegal. We recommend that if you are a same sex couple, you
thoroughly research your chosen hotel/destination before you book,
to ensure it is suitable. Hotels often place restrictions on restaurants
and meal arrangements. All Inclusive does not necessarily mean that
unlimited food and beverages are available 24-hours a day. Individual
hotels operate different policies and full details will be provided locally.
1.16 passports/visas/health
You will need a full 10 year passport to travel to the destinations we
feature in this brochure. Some destinations also require visas. You
should contact your GP or a specialist vaccination centre for details of
the measures you will need to take prior to departure. Please read
page 277 for more details prior to booking your holiday. Many
countries including USA now require children to hold their own
passports and additional countries are adopting this policy on an
ongoing basis. We therefore recommend that all children travel on
full passports.
1.17 experiences
Experiences which form part of your package: We are pleased to
be able to offer various experiences and activities, such as diving,
which you can pre-book in the UK and pay us as part of your holiday
arrangements. Some of these experiences and activities may require
you to be in good physical and mental health and, by booking with
us, you confirm that you and your party are in good health with no
medical history that would make it dangerous for you to participate.
You must observe safety instructions at all times. We will only accept
responsibility for these experiences and activities in accordance with
these booking conditions. The experiences and activities are subject
to minimum numbers, and may be cancelled at short notice. In such
circumstance, you will receive a full refund of monies paid for the
excursion or activity in question.
Experiences which do not form part of your package: We are also able
to offer assistance and reserve certain experiences and activities for
you, for which you pay locally. In these circumstances, we only act as a
booking agent for the operator or the excursion or activity concerned.
Your contract will therefore be with the local operator which provides
it and it does not from part of your contracted holiday arrangements
with us. The contract will be subject to the local operators terms and
conditions, some of which may exclude or limit its liability to you,
and will be governed by local law and jurisdiction. Kuoni accepts no
liability for any breach of contract or negligent act or omission of any
excursion/activity provider.
1.18 children on holiday
Offers are subject to availability of triple or quad rooms. Infants
under the age of 2 years on the date of return flight pay from
45 for European flights, 199 for longhaul flights and 249 for
Australia/New Zealand flights when travelling in economy. Please
note meals are not provided for infants. Infant charges are based on
an infant sitting on an adults lap and additional charges will apply
for infants requiring their own seat. Any charge for a baby cot in the
room and food are paid by the guest direct to the hotel and there is
no entitlement to a separate seat on the aircraft if the flight is full.
International airline regulations allow only one infant per adult. We
do not allow holidays for children under 10 on escorted tours, coach
tours or on safari (unless in private minibus). Some destinations,
owing to their lack of special child or medical facilities are also not
suitable for very young children but we would be happy to advise
which hotels or resorts we think suit your requirements best. See
the relevant price box where any specific minimum age restrictions
are given.
1.19 under 18s travelling without parents
Please note, under 18 year olds travelling without their parents
or other adults, (including friends parents) will need to have
written authority from their parents and translated where necessary,
with both notarised. This is necessary for certain countries only
and you should ensure that you check the specific requirements
of the relevant country to which you are travelling, as you may be
refused entry.
1.20 public holidays
Virtually all countries have public holidays, religious or otherwise. The
festivities may temporarily disrupt your holiday and some religious
holidays such as Ramadan, which affects many Muslim countries
may result in a reduction of facilities and entertainment. Others are
somewhat chaotic but great fun to be a part of. We suggest that you
take this into consideration when selecting your departure date. The
dates known to us at the time of going to press, are:
Ramadan: 28 June 2014 (approx. for one month)
Chinese New Year: 31 January 2014
Hindu Holi Dye throwing feast (India & Nepal): 17 March 2014
Sinhala & Tamil New Year (Sri Lanka): 14 April 2014
Diwali (India): 23 October 2014
Kings birthday (Thailand): 05 December
The appropriate Tourist Offices are happy to supply more detailed
information or you may wish to refer to the internet.
1.21 local festivals
Various events are organised in most towns throughout the season, and
we therefore suggest that you thoroughly research your chosen area
before booking.
1.22 other hotel guests
Many hotels, especially in cities and major resorts, accommodate
conventions and conferences. Also, at certain times of the year, some
destinations have an influx of groups such as students, associations
or clubs. The hotels we feature are shared with guests from many
countries with different cultures and customs. We have no control
over the acceptance of bookings at the hotels we feature other than
our own. We are therefore unable to accept any responsibility for any
inconvenience caused by such groups or their activities.
1.23 holiday seasons
Most of the destinations we feature in this brochure are available all
year round. Some do have quieter off peak periods when you can
take advantage of uncrowded beaches and more personal attention
from hotel staff at excellent prices. At this time it may be necessary
for hotels to scale down the size of some of their facilities, such as
restaurants, to match demand. Similarly, during peak periods hotels
experience full occupancy which may result in a livelier atmosphere
and slower service in busier facilities.
1.24 meals
Meals if included are based on table dhte menus, or a meal voucher
system unless specified otherwise in the text. Holidays which include
main meals generally commence with dinner on the day of arrival at
your hotel and terminate with breakfast (on half board) or lunch (on full
board) on the day of departure. All Inclusive packages generally finish at
check-out time on your day of departure between 10am and noon. After
this time, payment for any additional meals must be made direct to the
hotel. No refunds on meals not taken can be given. Special diets of any
kind (including vegetarian) can seldom be catered for adequately within
the constraints of a table dhte menu and cannot be guaranteed.
We would therefore strongly recommend that anyone with special
requirements takes a holiday where no meals (or only breakfast) are
included and simply buys the most acceptable dishes from the la
carte menu available locally.
Where breakfast is included this will more commonly be continental
breakfast, although full breakfasts are provided at certain hotels. Please
ask at the time of booking if this is important to you.
Supplements shown in our brochures for optional meal plans offer
you the opportunity of being able to budget for extra costs before you
go. In some cases you may find the cost of the meal cheaper locally,
however we regret that it will not be possible to refund the difference
either during or after your holiday. Pre booked meals may be subject to
dining in the main restaurant only and on occasion it may be necessary
to be seated with other hotel guests.
If you have paid a half board supplement it may be possible in some
hotels to ask for a credit from the table dhte dinner to be used
against a meal in an la carte restaurant. However the value of
the voucher will generally be considerably less than the half board
supplement included in your holiday price.
1.25 upgrading your flight
A longhaul flight is generally not a joyride when flying in economy
class on scheduled or charter flights. Flights are often full, your choice
of seats may not be available, and it may not be possible to obtain
seats together. In many cases a choice of upgrade options may be
available, to give you a more comfortable journey at a reasonable
supplement.
1.26 flight seat requests, airlines and aircraft
We strongly recommend (particularly if you are flying economy
class), that you check in early if you have particular seat requests.
Kuoni has no control over the allocation of seats by the airline and
even if a request has been made with the airline to prebook seats, no
guarantee can be made that they will still be available on departure.
The provision of particular seats does not constitute a term of your
contract with us. Please note airlines operate both older and more
modern aircraft within their fleet.
We regret we cannot guarantee the type of aircraft you will travel on
as this may be subject to change and general availability. Although
some airlines offer the facility to book seats online, this is not always
possible when booking a holiday through us, as the holidays we offer
are based on special Tour Operator fares.
In accordance with EU directive (EC) no. 2111/2005, we are
required to bring to your attention the existence of a Community
List which contains details of air carriers that are subject to an
operating ban within the EU Community. The Community list is
available for inspection at http://ec.europa.eu/transport/air-ban/
list_en.htm
We are required to advise you of the actual carrier(s) (or, if the
actual carrier(s) is not known, the likely carrier(s)) that will operate
your flight(s) at the time of booking. We do this by listing carriers
to be used or likely to be used on the relevant brochure pages and/
or your holiday confirmation invoice. Any changes to the actual
airline after you have received your tickets will be notified to you
as soon as possible and in all cases at check-in or at the boarding
gate. Where we are only able to inform you of the likely carrier(s)
at the time of booking, we shall inform you of the identity of the
actual carrier(s) as soon as we become aware of this. Any change to
the operating carrier(s) after your booking has been confirmed will
be notified to you as soon as possible. If the carrier with whom you
have a confirmed reservation becomes subject to an operating ban
as above as a result of which we/ the carrier are unable to offer you
a suitable alternative the provisions of If we change or cancel your
holiday will apply.
1.27 direct flights
The flight routings used in connection with our holidays may be
used on special fares which do not necessarily take the most direct
route. Some itineraries require a change of aircraft en route. A flight
that is described as direct is one where there is no need to change
aircraft during the journey. However stops may be made en route for
refuelling or to let passengers on and/ or off. Details of any stops will
be given on your itinerary wherever possible. However, should you
require this information at an earlier stage, please check with your
Travel Agent and/or our Sales staff at the time of booking, or our
HelpDesk once the booking has been invoiced.
kuonis price guarantee
All prices quoted in this brochure are calculated on rates of
exchange as known on 17 May 2013 and as published in the
Financial Times of 19 May 2013 (1=US$1.5192). Brochure prices
can go up or down. Before you make a booking we will give you
the up to date price of your chosen holiday, including the cost
of any peak season supplements, fuel surcharges, upgrades or
additional facilities which you have requested*. Once you have
accepted this price and a booking has been made, that price is
fully guaranteed and will not be subject to any surcharges.
*See out of date range flights at 2.3
price includes

The services of Kuoni resident representatives (tour leaders


on escorted tours) or Kuoni appointed local agents with English
speaking staff in most of the areas featured in this brochure.

Economy class airfares on scheduled (or charter flights) on IATA


carriers and other airlines from UK as per itinerary (Air fares
are based on group travel and changes of reservations are not
permitted without the confirmation of Kuoni).

44 Ibs (20 kgs) baggage allowance or on selected routes eg USA/


Caribbean 2 pieces of luggage (dimensions not exceeding
1 at 62 and 1 at 55) plus 1 piece of hand baggage (dimensions
not exceeding 45 unless otherwise stated).

Accommodation and sightseeing as specified in the itinerary.

Meals as shown under hotel and tour text.

UK departure tax.

Government taxes and compulsory service charges.

Transfers from airport/hotels and vice versa unless otherwise


stated on the appropriate pages.
not included

Visa fees, overseas airport taxes, overseas porterage, any


government taxes or compulsory charges introduced after
publication of this brochure.

Optional excursions or activities booked during your holiday.


important holiday information

booking conditions 274 www.kuoni.co.uk


1.28 code share flights
It is a common practice for scheduled airlines to use a code share
system, which may include you flying with a partner airline. Where this
situation arises, it is not classed as a major change.
1.29 no frills carriers
We provide a choice of scheduled and no frills carriers to take
advantage of the flexibility and pricing available. You should note
that no frills flights do not include in flight meals. The deposit at
the time of booking is 150 per person or 10% of the total holiday
cost, whichever is the greater plus the cost of the airfare. However,
it may occasionally be necessary to charge a higher deposit due
to a fluctuation in airfares, details of which would be advised to
you at the time of booking. Any changes to destination / routing
will be subject to availability and will incur the loss of the original
deposit collected. Date and name changes are permitted, subject to
availability and the relevant charges imposed as per the individual
airlines own policies (details available on request). Any changes
made may also result in additional charges due to an increase in
airfare or charges imposed.
1.30 charter flights
We provide these to destinations where there are usually no direct
scheduled flights, and/or insufficient capacity on these services to
meet demand. A charter flight is usually the cheapest and quickest
way of reaching the particular destination. However, it should
be noted that leg room is slightly less than in economy on some
scheduled flights.
1.31 smoking
The majority of airlines have introduced a total smoking ban on most
or all of their flights and many hotels also now have a non-smoking
policy in hotel rooms and public areas. Please ask at the time of
booking if this information is important to you.
1.32 special requests
Where a special request eg. diet, room location, twin or double
bedded room, a particular facility at a hotel, flight seat requests
and/or particular meals etc. is an important factor in your choice
of holiday, you must advise us when the booking is made. We are
happy to pass your request on to the hotel, airline or other supplier
but cannot guarantee that it will be accommodated. We will also
pass on any dietary requests to airlines but we recommend that you
check directly with the airline once your tickets have been issued.
The provision of any special request does not constitute a term of
your contract with us. Confirmation that a special request has been
noted or passed on to the supplier or the inclusion of the special
request on your confirmation invoice or any other documentation
is not confirmation that the request will be met. Unless and until
specifically confirmed, all special requests are subject to availability.
For your own protection, you should obtain confirmation in writing
that a special request will be complied (where it is possible to give
this) where it is important to you.
1.33 if you have a disability or medical
condition which may affect your holiday
If you have any medical condition or disability which may affect your
holiday or any special requirements as a result of any medical condition
or disability (including any which affect the booking process), please
tell us before you confirm your booking so that we can assist you in
considering the suitability of the arrangements and/or making the
booking. In any event, you must give us full details in writing at the
time of booking and whenever any significant change in the condition
or disability occurs. You must also promptly advise us if any medical
condition or disability which may affect your holiday develops after
your booking has been confirmed.
Kuoni complies fully with Regulation (EC) No 1107/2006 concerning
the rights of disabled persons and persons with reduced mobility when
travelling by air and is delighted to offer assistance to disabled persons
or persons with reduced mobility provided that we are given full
information about your specific requirements at the time of booking.
1.34 excursion/meal packages
Excursion or meal packages which are offered in this brochure are not
always cheaper than buying the same arrangements locally. It is often
the case that these packages are offered for the convenience of being
both booked and paid for in the UK. The cost of any unused tours
within excursion packages may not be refunded.
1.35 local purchases
We cannot accept responsibility for any items you may purchase locally
ie: jewellery/furniture etc and the quality and value of such cannot be
guaranteed. We recommend that you check whether or not any extra
charges will be payable for import duty or freight and we are unable to
assist with any costs you may incur in this respect.
1.36 group transfers
Our holidays include group transfers from airports/hotels and vice
versa unless otherwise stated on the appropriate pages or your
documentation. A group transfer is generally a shared transfer and the
type of vehicle used will normally be dependent upon the size of the
group, with stops being made en route to drop off/pick up other clients
and therefore, the actual duration of your transfer will be dependent
upon this. Alternatively, in many destinations, you have the choice of
upgrading to your own private transfer at the appropriate cost, details
on request.
1.37 weather
World weather is becoming more erratic and unpredictable and we
cannot be held responsible for disruption to your holiday due to bad or
unusual weather conditions.
1.38 our staff
We pride ourselves on the quality and friendly professionalism of our
staff. In our search to continually try and improve our level of service,
we are committed to on-going training, part of which involves the
recording of phone calls.
1.39 late bookings & special offers
Please note that many of the hotels and tours included in our late
bookings and/or special offers are also featured in our other main
brochures/website. Any offers/facilities detailed therein are not
applicable to late bookings or special offers unless otherwise stated.
booking and paying for your holiday
2.1 your commitment to us
When you or your Travel Agent wish to confirm a holiday booking
you must pay a deposit of either 175 per person or 10% of the
holiday cost, whichever is the greater, or any higher deposit which
applies to your holiday. The deposit will only be refundable as set
out in these booking conditions. Please note some airlines have
certain ticketing deadlines and some hotels have certain booking
and cancellation conditions and these may affect any cancellation
charges please refer to 3.3 - Cancelling your holiday. When you
make a booking, the lead name confirms that you understand and
have accepted these booking conditions and our Important Holiday
Information which forms our booking conditions. We reserve the
right in our absolute discretion to refuse to accept any booking
without necessarily specifying a reason. Many airlines now require
the full name of all passengers travelling. We will therefore ask
you at the time of booking to provide us with your first forename
(as shown in your passport) as well as your title and surname.
When booking your holiday, if you wish to make a modification to
a holiday shown in the brochure we will try to assist. Should you
wish to change to an alternative featured hotel, this will be charged
at the difference in published price, as long as Kuoni holds the
space required. Additional services will be quoted for upon request.
Should you wish to extend your holiday by making your own private
arrangements, this can usually be done subject to an administrative
charge of 3 per person per night. Prices for accommodation only
bookings can be quoted on request. We accept various methods of
payment, however please note that if you choose to pay by credit
card, there will be a charge levied. You can of course opt for an
alternative method of payment ie: cheque or by debit card.
2.2 our commitment to you
We will arrange to provide you with the various services which
form part of the holiday you book with us. Before your booking
is confirmed and a contract comes into existence, we reserve the
right to increase or decrease, and correct errors in advertised prices
(see Kuonis Price Guarantee opposite) and to change any of the
information contained in this brochure. Changes will be made known
to you at the time of booking. The prices we advertise are based
on specially negotiated airfares to be booked in a specific airline
booking class. At the time of booking, if there is a lack of availability
in the specified class on any particular flight, we will endeavour to
secure seats for you in an alternative economy class and you will be
told the amount of the applicable flight supplement / higher deposit
before you book.
A booking is not accepted until we issue an invoice. The date shown
on the invoice, which will be sent to you or your Travel Agent is the
date of booking. It is important to check the details on the invoice
when you get it. If any details appear to be incorrect or incomplete,
please contact us or your Travel Agent immediately as it may not
be possible to make changes later. We regret we cannot accept any
liability if we are not notified of any inaccuracy (for which we are
responsible) in any document within 10 days of our sending it out (5
days for tickets). We will do our best to rectify any mistake notified
to us outside these time limits but you must meet any costs involved
in doing so. Once your booking is confirmed, you will be given
a reference number. Your booking reference is also used as your
unique password. It is important that you do not give your reference
number to anyone or it will allow access to view, amend or cancel
your booking via our website.
The Package Travel, Package Holidays and Package Tours Regulations
1992 require us to provide security for the monies that you pay
for the package holidays booked from this brochure and for your
repatriation in the event of our insolvency. We hold an Air Travel
Organisers Licence issued by the Civil Aviation Authority (ATOL
number 0132). When you buy an ATOL protected air inclusive
holiday or flight* from us you will receive a confirmation invoice
from us (or via our authorised agent) confirming your arrangements
and your protection under our ATOL. In the unlikely event of our
insolvency the CAA will ensure that you are not left stranded abroad
and will arrange to refund any money you have paid to us for an
advance booking. Please note: Not all holiday or travel services
offered and sold by us will be protected by the ATOL scheme * The
air inclusive holidays and flights we arrange are ATOL protected
providing either the person who pays for the booking is present
in the UK when the booking is made or the first leg of any flight
or flights we arrange for you commences in the UK. For further
information, visit the ATOL website at www.atol.org.uk.
We are a member of ABTA (ABTA No V258X). When you buy a package
holiday that doesnt include a flight, protection is provided by way of a
bond held by ABTA The Travel Association. Please go to www.abta.com
for a copy of the guide to ABTAs scheme of Financial Protection.
If you book arrangements other than a package holiday from
this brochure (e.g. accommodation only), the financial protection
referred to above does not apply.
If we, or the suppliers identified on your ATOL certificate, are unable
to provide the services listed (or a suitable alternative, through an
alternative ATOL holder or otherwise) for reasons of insolvency, the
Trustees of the Air Travel Trust may make a payment to (or confer a
benefit on) you under the ATOL scheme. You agree that in return for
such a payment or benefit you assign absolutely to those Trustees any
claims which you have or may have arising out of or relating to the
non-provision of the services, including any claim against us, the travel
agent (or your credit card issuer where applicable). You also agree that
any such claims may be re-assigned to another body, if that other body
has paid sums you have claimed under the ATOL scheme.
2.3 out of date range flights
Our brochures are prepared well in advance and scheduled airlines
will generally not have loaded their seats to sell until approximately
10 months before the departure. Should this apply we will inform
you at the time of booking and calculate the price in anticipation
that seats will be available in the specific airline booking class
to which our specially negotiated airfares apply. We will issue an
invoice recording the arrangements reserved for you and will take
a deposit. A contract between us will then come into existence on
the basis that the price payable will be that applicable when the
airline releases the seats and the timings and other flight details will
be those confirmed at that time which may be different to those
advised at the time of booking.. When the airline seats become
available to book we will tell you the price and other flight details
and give you 7 days to tell us whether you wish to continue with
the booking on the basis of the confirmed price and other details
or cancel and receive a full refund. If you wish to continue with
the booking, we will issue a revised invoice. In the event that flight
seats do not become available, you will receive a full refund of your
deposit. We will have no other liability and will not be responsible
for refunding the cost of any services booked in conjunction with
the flights.
2.4 peak season supplements
During peak periods such as Christmas and Easter when demand
outstrips the supply of airline seats and accommodation, you
may find that supplements are added to the cost of your holiday.
The supplements may be for certain holiday departures and/or
accommodation on specific dates.They do not necessarily indicate
that additional services such as Gala dinners will be provided. The
cost of these supplements will be quoted to you at the time of
booking.
2.5 from prices
Kuoni offers you the flexibility to create your own holiday from the
range of accommodation and services available. Because of the
wide choice, it is not possible to list every price on every date. A
from price is indicative of the lowest price available for the hotel
or itinerary featured but this may vary depending on a number of
factors such as your date of travel and choice of accommodation.
To help you in choosing a holiday which is tailor made by us to your
requirements, please call our Sales team, or visit your travel agent
or our website for further information about services and prices. We
will be happy to provide you with an up to date quote.
2.6 paying for your holiday
After your booking is taken and a deposit received, a confirmation
invoice will be sent to you detailing the total cost due. Full payment
must be received not less than 61 days before departure. If we or
your travel agent have not received full payment at least 61 days
before departure, we reserve the right to treat your booking as
cancelled by you and forfeit your deposit by way of cancellation
charges. If we do not cancel straight away because you have
promised to make payment, you must pay the cancellation charges
shown in 3.3 depending on the date we reasonably treat your
booking as cancelled. If you make a holiday booking within 61 days
of your departure date then you must pay the full cost of the holiday
at the booking stage. All money paid by you to one of our authorised
travel agents for your holiday will be held by the agent on our behalf
until paid to us.
2.7 pricing errors
Whilst we endeavour to ensure that the most up to date and correct
prices are shown on our website and in our brochures, there may
on occasion be an incorrect price shown, due to an unfortunate
error. When we become aware of any such error, we will endeavour
to notify you at the time of booking (if we are then aware of the
mistake) or within 7 days of the time of booking, or as soon as
reasonably possible. We must reserve the right to cancel the booking
if you do not wish to accept the price which is actually applicable
to the holiday in which case, you will be given the choice to amend
your booking to an alternative holiday, at the correct price.
2.8 overlapping price panels
Holidays which do not fall completely within the date bands specified
in the price box may be subject to a reduction or increase. The exact
cost of your holiday will be confirmed to you at the time of booking.
2.9 insurance
It is important that you have insurance cover and that it is adequate
and suitable for your particular needs. If you fail to take out
insurance and have to cancel your booking, you will be charged
in accordance with our normal terms and conditions see 3.3
Cancelling your holiday. Furthermore, if you require medical/any
other form of assistance whilst on holiday you will not be covered
and you in turn may incur significant costs. Please read your policy
details carefully and take them with you on holiday.
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booking conditions 275


2.10 travel information and documents
After booking you will receive an invoice with all important
information relevant to your destination. We strongly recommend
you check the details carefully and read the information. Please
ensure that you check your flight timings carefully on your tickets.
The correct timings, using the 24 hour clock, may have been
adjusted since we published the brochure and since you received
your invoice.
Approximately 14 days before departure you will receive your
eticket together with your final itinerary. However in the case of late
bookings, changes or late payments, tickets may be emailed to you.
if you want to change or cancel
your holiday
3.1 changes or additions to your holiday
If you want to change any part of your holiday arrangements after
the invoice has been issued, we will do our best to make the change,
but it may not be possible. Any request for changes must be made in
writing by the person who made the original booking, or his or her
travel agent. If it is possible to make the change, it will be subject to
an administration charge of 50 per booking, and payment of any
further costs incurred as a result of the change. If we agree that you
may change your booking to a holiday of lower value, and then you
cancel that holiday, we reserve the right to levy cancellation charges
on the value of the original booking. Scheduled airlines normally
regard name changes as a cancellation and rebooking, and any
alteration may incur a 100% cancellation charge in respect of the air
fare. Please note that save for the transfer of a booking (see below),
or the addition of any offers made by Kuoni in the brochure which
were not requested at the time of booking, it will not be possible to
make changes within 28 days of your scheduled departure date.
3.2 transferring bookings
If any person named on a booking is prevented from travelling as a
result of illness, the death of a close relative, jury service or other
significant reason, we will agree to that persons booking being
transferred to another person (introduced by you) who satisfies all
the conditions applicable to the package, subject to both persons
accepting liability for full payment of the holiday cost and all costs
and charges incurred by us and/or incurred or imposed by any of our
suppliers in order to make the transfer. We must be given at least
14 days notice of the transfer request. An administration charge
will be made of 50 per person for requests made more than 61
days before departure, and 100 per person within 61 days before
departure. For flight inclusive bookings, you must pay the charges
levied by the airline concerned. As most airlines do not permit name
changes after tickets have been issued for any reason, these charges
are likely to be the full cost of the flight. If you request to change all
names on a booking, this will be considered as a cancellation and
new booking and full cancellation charges will apply.
3.3 cancelling your holiday
If you or anyone on your holiday booking decides to cancel the
holiday, the lead name must notify us of the decision as soon as
possible. Any notification by telephone must also be confirmed in
writing or by e-mail within 24-hours by the lead name. Cancellation
will take effect from the day we are notified provided that written
confirmation is received by us within 24-hours of the original
notification.
A cancellation invoice will be sent to you or your travel agent within
7 days, if you do not receive this please contact us immediately
in order to prevent an increase in charges. You may also check
your booking has been cancelled on our web-site, www.kuoni.
co.uk. Should you already be in receipt of your airline tickets please
also return these to us along with your cancellation request. The
following scale of charges will be payable depending on when
the notification of cancellation is received. Insurance premiums
and amendment charges are are not refundable in the event of
cancellation. References to the deposit include all sums paid or
payable at the time of booking.
Period prior to departure notice Cancellation charge per
of cancellation is received by person cancelling
us or your travel agent
Prior to 61 days: loss of deposit
60 42 days: 50% of total holiday cost
41 33 days: 60% of total holiday cost
32 15 days: 90% of total holiday cost
14 days or less: 100% of total holiday cost
NB In certain cases the airline may have applied certain ticketing
deadlines to your booking and this may result in higher cancellation
charges. This also applies to certain hotels, who may often charge
a higher cancellation fee regardless of the above-mentioned
timeframes, and you may therefore be charged a higher amount
than detailed above. It is therefore important to enquire for details
at the time of booking and cancellation.
We would strongly recommend that you take out appropriate
travel insurance which provides cover against loss of deposit or
cancellation fees. If you have taken advantage of an airline offer
as detailed on the relevant page and paid a higher deposit, the
cancellation charge payable by you will be the higher of this deposit
or the appropriate cancellation charge detailed above.
if we want to change or cancel
your holiday
4.1 brochure accuracy
We rigorously check the information given in our brochure about
accommodation, resorts, itineraries etc., to ensure it is correct to the
best of our knowledge at the time of going to press ( June 2013).
However, as brochures are prepared well in advance, advertised
descriptions and facilities may change before and after you book.
Please check the up to date position at the time of booking. Please
bear in mind that hoteliers, restaurateurs, night club owners etc.,
may wish to maintain or improve their facilities, or even take a break
themselves. Flight times, carriers and routes in the brochure are
given for guidance only as there may be changes. Final details will
be shown on your tickets. Tour, excursion, cruise or safari itineraries
may change as a result of local conditions. Circumstances such as
these, or weather conditions, time of year or other situations beyond
our control etc., may cause some of the amenities we have described
to be unavailable or different from those advertised in our brochure.
When we are told of any significant or long term changes we will
always endeavour to advise you prior to your departure.
4.2 building and development work
Many hotels and resorts are continuing to develop, sometimes
rapidly and intensively and often with little or no advance warning.
Whilst we have no control over such work, as a responsible tour
operator, it is important to us that you are aware of any significant
building/refurbishment work that may be going on during your stay.
General refurbishment at hotels is necessary to maintain standards
but if we are informed of such work we will endeavour to notify you
of as soon as possible, however near to your departure this may be.
4.3 flight changes
The flight timings shown in our brochure, on our website and/or
detailed on your confirmation invoice are for guidance only and are
subject to alteration and confirmation. Flight timings are outside our
control. They are set by airlines and are subject to various factors
including air traffic control restrictions, weather conditions, potential
technical problems and the ability of passengers to check in on time.
Airlines occasionally may change the type of aircraft used on a
particular flight without advance warning. Scheduled and charter
flight timings, and days of operation are subject to change. We will
advise you of any significant changes. Minor timing changes will be
shown on the flight tickets, which you should check carefully when
received. Should the changes involve a reduction in the duration of
your holiday, we will offer you a refund of any applicable costs. Any
change in the identity of the airline, flight timings and/or aircraft
type (if advised) will not entitle you to cancel or change to other
arrangements without paying our normal charges except where
specified in these conditions.
4.4 if we change or cancel your holiday
before your departure
We hope and expect to be able to provide you with all the services
we have confirmed to you at the time of booking.
We plan arrangements a long time in advance of your holiday using
independent suppliers such as airlines, hotels etc., over whom we
have no direct control. On occasions changes do have to be made,
and we reserve the right to make these. Most of these changes are
minor. However, occasionally, changes are significant.
A significant change includes a change of accommodation to that of
a lower category and/or price for the whole or a major part of your
time away, a change of flight time of more than 12 hours, a change
of UK departure airport (except between London airports), or a
significant change of resort area. Similarly, we do our best to avoid
cancelling holidays but we must reserve the right to do so. However,
we promise we will only cancel your confirmed booking after you
have made full payment where we are forced to do so as a result
of force majeure as defined below or lack of minimum numbers.
Please note, some of our holidays require a minimum number of
participants to enable us to operate them. If the minimum number
of bookings required for a particular holiday has not been received,
we are entitled to cancel it. We will notify you or your travel agent of
cancellation for this reason no later than 61 days prior to departure.
If we have to make a significant change or cancel, we will tell you as
soon as possible. If there is time to do so before departure, we will
offer you the choice of the following options:-
(a) (for significant changes) accepting the changed arrangements; or
(b) purchasing an alternative holiday from us, of a similar standard
to that originally booked if available. If this holiday is in fact cheaper
than the original one, we will refund the price difference. If you do
not wish to accept the holiday we specifically offer you, you may
choose any of our other then available holidays. You must pay the
applicable price of any such holiday. This will mean your paying more
if it is more expensive or receiving a refund if it is cheaper; or
(c) cancelling or accepting the cancellation in which case you will
receive a full and quick refund of all monies you have paid to us.
If we have to make a significant change or cancel we will, where
compensation is appropriate, pay you the compensation payments
set out in the table below depending on the circumstances and when
the significant change or cancellation is notified to you subject to
the following exceptions. Compensation will not be payable and
no liability beyond offering the above mentioned choices can be
accepted where (1) we are forced to make a change or cancel as
a result of unusual and unforeseeable circumstances beyond our
control, the consequences of which we could not have avoided even
with all due care or (2) we have to cancel because the minimum
number of bookings necessary for us to operate your holiday has not
been reached (see above). No compensation will be payable and the
above options will not be available if we cancel as a result of your
failure to comply with any requirement of these booking conditions
entitling us to cancel (such as paying on time) or where a change is
a minor one. A change of flight time of less than 12 hours, airline
(except where otherwise stated), type of aircraft (if advised) or
destination airport will all be treated as minor changes.
Period before departure within which a Compensation
significant compensation change or cancellation Per Person
is notified to you or your travel agent
More than 60 days: NIL
60 42 days: 20
41 28 days: 30
27 15 days: 40
14 0 days: 50
4.5 changes due to circumstances beyond
our control
Except where otherwise expressly stated in these booking
conditions, we regret we cannot accept liability or pay any
compensation where the performance or prompt performance of
our obligations under our contract with you is prevented or affected
by or you otherwise suffer any damage, loss or expense of any
nature as a result of force majeure. In these booking conditions,
force majeure means any event or circumstances which we or the
supplier of the service(s) in question could not, even with all due
care, foresee or avoid. Such events may include, whether actual or
threatened, war, riot, civil strife, terrorist activity, industrial dispute,
natural or nuclear disaster, adverse weather conditions, epidemics,
fire and other situations which are outside our control.
4.6 if we change your holiday accommodation
We do not control the day to day management of your
accommodation, and in exceptional cases it is possible that we may
be advised that the reserved accommodation has been overbooked
or your accommodation may have to be changed for other reasons.
If this happens before your departure or on arrival in resort we will
endeavour to provide accommodation of at least the same standard
in the same resort area. If only accommodation of a lower standard
is available we will refund the difference of the brochure price
between the accommodation booked and that available, and will pay
up to 50 per person for any inconvenience.
4.7 if we curtail your holiday after departure
Very rarely, we may be forced by force majeure (see 4.6) to change
or terminate your holiday after departure but before the scheduled
end of your time away. This is extremely unlikely but if this situation
does occur, we regret we will be unable to make any refunds
(unless we obtain any refunds from our suppliers), pay you any
compensation or meet any costs or expenses you incur as a result.
4.8 minimum numbers
Price boxes on relevant pages will indicate whether a particular
holiday is subject to a minimum number of participants for its
operation. Please contact us at the time of booking should you
require details regarding the number of people on your tour.
We will advise you at least 61 days before departure if minimum
numbers have not been reached and as a direct result your tour has
to be cancelled.
You will then have the choice of booking an alternative holiday
with us, changing your departure date at the appropriate additional
cost, or having a refund of monies paid. No compensation will be
payable and we are unable to offer refunds of any associated costs
ie visas etc.
4.9 tours
Whilst every effort is made to operate a tour as advertised, on
occasion it may be necessary to make changes to the
accommodation, the routing or order of an itinerary. Unless the
change significantly alters the holiday, compensation will not be
payable for minor alterations to the itinerary or nightly
accommodation.
on holiday
5.1 flight delays
In the event of a flight being delayed, we will arrange for the
following to be provided, whenever practical, and subject to the
airport being able to cater for this:- over 4 hours, an appropriate
meal, and for delays of at least 8 hours extending beyond midnight,
overnight accommodation will be provided wherever possible.
However, this will depend on such factors as the expected length of
delay, local availability of accommodation, immigration rulings etc.
Where long flight delays result in lost holiday time, no refunds are
given by hotels for unused accommodation, as rooms are held for
delayed arrivals, not re-let.
5.2 water/electricity supplies
In many of the less sophisticated destinations we feature, the
water and electricity services struggle to keep up with the increased
demands from tourism. Limited rainfall can put further pressure
on their provision. Hotels do everything possible to maintain full
services. However, occasional power cuts and/or water restrictions
may be experienced.
5.3 accommodation in the tropics
In many hotels, especially beach resorts insects in the rooms
(eg. cockroaches etc) are almost inevitable. It should by no means be
taken as a sign of dirtiness, simply a fact of life in these destinations.
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Views from some hotel rooms may be partly obscured by palm trees
and other vegetation that can grow very quickly in tropical climates.
5.4 watersports and other activities
Many hotels offer watersports and other sporting activities, in
some cases these may be free of charge. Please note that in the
interest of your personal safety, the operators of these activities
may require that you demonstrate your competence (for example
a swimming test) prior to commencement and reserve the right to
refuse participation for any reason if they feel this may compromise
your or another guests safety. Please note there may be certain
age restrictions for children/adults to do certain activities so please
ensure you enquire locally.
5.5 behaviour
Most people go on holiday for rest and relaxation, so if in our
reasonable opinion or in the opinion of any airline pilot, hotel manager,
tour leader or other person in authority, your behaviour is causing or
is likely to cause danger, upset or damage to property or is persistently
affecting the enjoyment of others, we reserve the right to terminate
your holiday. Should this happen no refund or compensation would
be paid and we will have no further responsibility for your holiday
arrangements including return travel.
5.6 personal belongings and lost items
For security reasons valuables should be kept to a minimum and
packed in your hand luggage along with your medicines, camera,
film, electrical or battery-operated appliances, as well as basic
essentials such as a change of clothing and toiletries. It can be easy
to lose items but it is your responsibility to look after your property
at all times and you must ensure you are adequately covered by
comprehensive insurance. If you lose any personal items whilst on
holiday, please obtain a written report from a local representative, or
police, to help with any insurance claim upon your return.
5.7 if you have a complaint while you are on
holiday
If you have cause for complaint whilst on holiday, you must bring
it to the attention of our local representative or agent and the
hotel immediately. They will do their best to rectify the situation.
It is unreasonable to take no action whilst on holiday, but then to
write a letter of complaint upon return. If you do not raise concerns
immediately, this may affect our ability to investigate and take
remedial action and it may impact on the way your complaint is
dealt with.
5.8 kuoni duty officer
Kuoni offers 24 hour assistance for emergency situations and to help
resolve any issues while you are on holiday. The number provided on
your itinerary is a pager service and our Duty Officer will return your
call. Many destinations have local representation and they should be
contacted in the first instance should you have a problem.
5.9 conservation
It is becoming ever more important to conserve the worlds natural
resources, its landscapes, flora and fauna. Someone coined the
phrase Take only photographs; leave only footprints and a number
of countries now use this to promote conservation. It would be hard
to improve on this statement.
5.10 our commitment to you for your holiday
arrangements
(a) We promise to make sure that the holiday arrangements we have
agreed to make, perform or provide as applicable as part of our
contract with you are made, performed or provided with reasonable
skill and care. Please note that EU law only applies to flights from
EU airports or flights to EU airports from outside the EU or an EU
airline. This means that, subject to these booking conditions, we will
accept responsibility if, for example, you suffer death or personal
injury or your contracted holiday arrangements are not provided as
promised or prove deficient as a result of the failure of ourselves,
our employees, agents or suppliers to use reasonable skill and care
in making, performing or providing, as applicable, your contracted
holiday arrangements. Please note, it is your responsibility to show
that reasonable skill and care has not been used if you wish to
make a claim against us. In addition, we will only be responsible
for what our employees, agents and suppliers do or do not do if
they were at the time acting within the course of their employment
(for employees) or carrying out work we had asked them to do (for
agents and suppliers).
(b) We will not be responsible for any injury, illness, death, loss (for
example loss of enjoyment), damage, expense, cost or other sum or
claim of any description whatsoever which results from any of the
following: -
- the act(s) and/or omission(s) of the person(s) affected or any
member(s) of their party or
- the act(s) and/or omission(s) of a third party not connected with
the provision of your holiday and which were unforeseeable or
unavoidable or
- force majeure as defined in 4.5
(c) For claims which do not involve personal injury, illness or death,
the most we will have to pay if we are liable to you is twice the price,
the person affected, paid for their holiday (not including insurance
premiums and amendment charges). We will only have to pay this
maximum amount if everything has gone wrong and you have received
no benefit from your holiday. Where enjoyment of only some days has
been affected, we will refund reasonable related expenses and pay a
daily sum of compensation up to 50 per day per person affected.
(d) Subject to (b) above, if you are killed, injured or become ill during
or as a result of, carriage (including the process of getting on and/or
off the transport concerned) by aircraft, ship or train forming part
of the holiday arrangements booked before departure from the UK
and to which any international convention or regulation applies, our
liability to pay compensation and/or the amount of compensation
we will pay is limited.
The most we will have to pay you for that claim or that part of a
claim if we are found liable to you on any basis is the most the carrier
concerned would have to pay under the international convention or
regulation which applies to the travel arrangements in question (for
example, the Warsaw Convention as amended or unamended and the
Montreal Convention for international travel by air and/or for airlines
with an operating licence granted by an EU country, the EC Regulation
on Air Carrier Liability No 889/2002 for national and international
travel by air, the Athens Convention for international travel by sea
and COTIF, the Convention on International Travel by Rail). Where a
carrier would not be obliged to make any payment to you under the
applicable international convention or regulation in respect of a claim
or part of a claim, we similarly are not obliged to make a payment to
you for that claim or part of the claim. When making any payment,
we are entitled to deduct any money which you have received or are
entitled to receive from the carrier for the claim in question. Copies of
the applicable international conventions and regulations are available
from us on request.
e) Under EU law you have rights in some circumstances to refunds
and/or compensation from your airline in cases of denied boarding,
cancellation or delay to flights. Full details of these rights will be
publicised at EU airports and will also be available from airlines.
However reimbursement in such cases will not automatically entitle
you to a refund of your holiday cost from us. If any payments to
you are due from us, any payment made to you by the airline will
be deducted from this amount. If your airline does not comply with
these rules you should complain to the CAA on 020 7240 6061
www.caa.co.uk
(f) Please note, we cannot accept responsibility for any services
which do not form part of our contract. This includes, for example,
any additional services or facilities which your hotel or any other
supplier agrees to provide for you where the services or facilities
are not advertised by us and we have not agreed to arrange them
as part of our contract and any excursion you purchase in resort.
In addition, regardless of any wording used by us on our website,
in any advertising material or elsewhere, we only promise to use
reasonable skill and care as set out above and we do not have any
greater or different liability to you.
(g) The promises we make to you about the services we have
agreed to provide or arrange as part of our contract and the laws
and regulations of the country in which your claim or complaint
occurred will be used as the basis for deciding whether the
services in question had been properly provided. If the particular
services which gave rise to the claim or complaint complied with
local laws and regulations applicable to those services at the time,
the services will be treated as having been properly provided. This
will be the case even if the services did not comply with the laws
and regulations of the UK which would have applied had those
services been provided in the UK. The exception to this is where
the claim or complaint concerns the absence of a safety feature
which might lead a reasonable holiday maker to refuse to take the
arrangements in question. Please note, however, our obligation is to
exercise reasonable skill and care as referred to (a). We do not make
any representation or commitment that all services will comply with
applicable local laws and regulations and failure to comply does not
automatically mean we have not exercised reasonable skill and care.
(h) Our suppliers (such as airlines, accommodation or transport
providers) have their own booking conditions or conditions of
carriage, and these conditions are binding between you and the
supplier. Some of these conditions may limit or remove the relevant
transport providers or other suppliers liability to you. You can get
copies of such conditions from our offices, or the offices of the
relevant supplier.
(i) If we make any payment to you or any member of your party for
death, personal injury or illness, you must give us or our insurers
the rights you may have to take action against the person or
organisation responsible for causing the death, personal injury or
illness and you must co-operate fully with us in seeking recovery of
any payment
we make.
(j) Operational decisions may be taken by air carriers and airports
resulting in delays, diversions or rescheduling. Kuoni has no control
over such decisions, and is therefore unable to accept responsibility
for them. Where, as a result of force majeure we are obliged to
change or end your holiday after departure, but before the end of
your holiday, we will not pay compensation or reimburse you for
expenses incurred. You should have adequate travel insurance for
your holiday and claim via your insurance company for any loss or
damage to luggage and/or personal possessions.
In the event that any claim is made directly with us, our liability to
pay compensation and/or the amount of compensation will
be limited in accordance with the conventions referred to in (d)
where applicable.
(k) Locally Booked Excursions/Activities Whilst you are away on
holiday you may be offered the opportunity to buy optional excursions
and activities. These are provided by independent local companies,
which are neither owned nor controlled by Kuoni, and for whom Kuoni
acts only as an agent (if we make a booking for you). If you decide to
buy an excursion or activity, your contract will be made with the local
company which provides it and it will not from part of your contracted
holiday arrangements with us. The contract will be subject to the
excursion/activity providers terms and conditions, some of which may
exclude or limit its liability to you, and will be governed by local law
and jurisdiction. Kuoni accepts no liability for any breach of contract or
act or omission of any excursion/activity provider. Some excursions/
activities may contain an element of risk or require a good level of
physical fitness, and, if in doubt, you should make direct enquiries
with the local provider, before deciding to buy and check that you are
covered by your travel insurance policy.
5.11 representative services
Please note we do not have representative services available in all
the destinations we feature and therefore you will not necessarily be
met on arrival. Please ensure you refer to your itinerary which will
provide the appropriate contact details should you need assistance
whilst on holiday.
5.12 curtailment
If you cut short your holiday and return home early in circumstances
where you have no reasonable cause for complaint about the
standard of accommodation and services provided, we will not offer
you any refund for the remainder of your holiday not completed, or
assist with any associated costs you may incur. Depending on the
circumstances, your travel insurance may offer cover for curtailment
and we suggest that any claim is made directly with them.
on return from your holiday
6.1 questionnaire
Your feedback is really important to us. At the end of your holiday,
you will be given a questionnaire to fill in. We would like to know if
you have had a great time or if you think the hotel or service has not
been up to scratch. If you forget to fill in the paper version, you can
always complete the questionnaire online when you get home. As
a gesture of thanks you will be entered into our prize draw to win a
luxurious 7 night holiday for two please visit: www.kuoni.co.uk/
survey.
6.2 if you had a problem
If a problem remains unresolved during your holiday, you should
make a complaint in writing to Kuoni within 28 days of the
completion of the holiday. Please remember to quote your holiday
booking number and daytime telephone number. We will reply to
you within 28 days of receipt of your letter, as laid down by the
ABTA Tour Operators Code of Conduct.
6.3 dealing with complaints
We are a member of ABTA, membership number V258X. We are
obliged to maintain a high standard of service to you by ABTAs
Code of Conduct. We certainly hope that we can settle any holiday
complaints amicably, however, should this prove not to be the case
you may refer any dispute relating to this contract to arbitration
under a special scheme arranged by ABTA. The scheme provides
for a simple and inexpensive method of arbitration on documents
alone with restricted liability for you in respect of costs. The
scheme does not apply to claims for an amount greater than
5,000 per person or 25,000 per booking form. Neither does
it apply to claims which are solely in respect of physical injury
or illness or their consequences, although claims which include
an element of minor injury or illness can be considered subject
to a limit of 1,000 on the amount the arbitrator can award per
person, in respect of this element. The application for arbitration
and Statement of Claim must be received by ABTA within 1 year
of the date of return from the holiday. Outside this time limit
arbitration under the scheme may still be available if we agree, but
the ABTA Code does not require such agreement. For injury and
illness claims, you may like to use the ABTA mediation procedure.
This is a voluntary scheme and requires us to agree for mediation
to go ahead. The aim is to help you resolve your dispute in a quick
and cost effective way. Details of the arbitration and mediation
schemes are available from us on request or from www.abta.
com. We both agree that English Law (and no other) will apply
to your contract and to any dispute, claim or other matter of any
description which arises between us (claim) (except as set out
below). We both also agree that any claim (and whether or not
involving any personal injury) must be dealt with under the ABTA
arbitration scheme (if the scheme is available for the claim in
question and you wish to use it see above) or by the Courts of
England and Wales only unless, in the case of Court proceedings,
you live in Scotland or Northern Ireland. In this case, proceedings
must either be brought in the Courts of your home country or
those of England and Wales. If proceedings are brought in Scotland
or Northern Ireland, you may choose to have your contract
and claim governed by the law of Scotland/Northern Ireland as
applicable (but if you do not so choose, English law will apply).
6.4 law and jurisdiction
We both agree that English Law (and no other) will apply to your
contract and to any dispute, claim or other matter of any description
which arises between us (claim) (except as set out below).
We both also agree that any claim (and whether or not involving any
personal injury) must be dealt with under the ABTA arbitration scheme
(if the scheme is available for the claim in question and you wish to
use it see above) or by the Courts of England and Wales only unless,
in the case of Court proceedings, you live in Scotland or Northern
Ireland. In this case, proceedings must either be brought in the Courts
important holiday information

booking conditions 277


Kuoni is supporting The Travel Foundation, the UK charity that
cares for places we love to visit. You can find out more at
www.thetravelfoundation.org.uk
Member of ABTA No. V258X
ATOL Licence No. 132
(Kuoni is a bonded tour operator with a licence granted by the Civil Aviation Authority)
of your home country or those of England and Wales. If proceedings are
brought in Scotland or Northern Ireland, you may choose to have your
contract and claim governed by the law of Scotland/Northern Ireland as
applicable (but if you do not so choose, English law will apply).
data protection policy
For the purposes of the Data Protection Act 1998, we are a data
controller. In order to process your booking, send you a brochure
or respond to an enquiry, we need to collect personal data from
you. Depending on whats required, the personal data we collect
may include names and contact details, credit/ debit card or other
payment information and special requirements such as those relating
to any disability or medical condition which may affect holiday
arrangements and any dietary restrictions which may disclose your
religious beliefs (sensitive personal data). All references in this
privacy policy to personal data include sensitive personal data unless
otherwise stated. The person who makes the booking is responsible
for ensuring that other members of your party are aware of our
booking conditions and this privacy policy and that they consent to
your acting on their behalf in your dealings with us.
Appropriate personal data will be passed on to the relevant suppliers
of your arrangements and any other third party (including banks and/
or credit card issuers) who need to know it so that your holiday can be
provided. The information may also be provided to government / public
authorities such as customs, immigration and the security services
if required by them, or as required by law. Certain information may
also be passed on to security or credit checking companies. We may
disclose personal data to companies in the Kuoni Group for business
purposes and to companies who act as data processors on our behalf.
On occasions, we may use other companies to provide services on our
behalf, such as mailing brochures and marketing material. We only
provide third parties with the personal data they require in order to
deliver their services. Other than in relation to government / public
authorities (over whom we have no control), we will take appropriate
steps which are intended to ensure that anyone to whom we pass your
personal data for any reason agrees to keep it secure and only uses it
for the purposes of providing their services. If we cannot pass personal
data to the relevant suppliers or any other third party as applicable,
whether in the EEA or not, we will be unable to fulfil your booking. In
making your booking, you consent to personal data being passed on
to the relevant suppliers and other third parties. We take appropriate
technical and organisational measures which are intended to prevent
unauthorised or unlawful processing of personal data and accidental
loss or destruction of, or damage to, personal data.
Your personal data may be stored, used and otherwise processed
within the UK and/or any other country(ies) of the European
Economic Area (EEA). EEA countries are all member states of the
European Union together with Norway, Iceland and Liechtenstein.
We may also store, use or otherwise process personal data outside
the EEA. Data protection laws may not be as strong outside the
EEA as they are in the EEA. Personal data will not be transferred
to a country outside the EEA unless (1) the country to which it is
transferred is one which the European Commission considers to
provide an adequate level of data protection or (2) the personal data
is transferred to a United States company which has signed up to
the Safe Harbour scheme or (3) the personal data is transferred to
a company which is required by our contract with them only to deal
with the data in accordance with our instructions and to maintain
appropriate security to protect the personal data which we are
satisfied they have or (4) we are obliged to provide the personal data
to a government / public authority in order to provide your holiday.
By making a booking with us, you agree to allow your insurers, their
agents and medical staff to disclose relevant information to us in
circumstances where we may need to act in your interests or in the
interests of everyone in any group with whom you are travelling. For
example, if you contract an infectious illness whilst on holiday, we
may need to make special arrangements for you and ensure that you
do not return with the group immediately.
We would also like to store and use your personal data for future
marketing purposes (for example, sending you a brochure, special
offers or other marketing material) unless you have told us that you
do not wish us to do so. All personal data you give us (including
sensitive personal data) will be kept but we will use only names and
contact details for marketing purposes. If you do not wish to receive
future marketing material, please notify us by writing to the address
below or by e-mail to [insert appropriate e-mail address].
You are generally entitled to ask us what details of yours are being
held or processed, for what purpose and to whom they may be or have
been disclosed. We will charge a fee to respond to such a request. We
promise to respond to your request within 40 days of receiving your
written request and fee. In certain limited circumstances we are entitled
to refuse your request. If you believe that any of your personal data
which we are processing is incorrect, please contact us immediately.
visas & general information
weather/tidal conditions
Information is supplied by the Meteorological Office, local tourist
offices and other sources and is given as a guide only. Our Sales team
is happy to advise on weather trends as many of the destinations
featured in this brochure have a tropical climate where heavy rainfall
and strong winds (sometimes hurricane force) do occur at certain times
of the year, however world weather patterns are now becoming more
and more erratic resulting in unusual rainfall, storms and even floods.
During monsoon season, you are likely to get more rain than sunshine.
Most people go on holiday to spend time in the sunshine and although
adverse weather conditions can be very frustrating Kuoni cannot
assume any responsibility for the statistical information provided
opposite, nor accept liability to make refunds or pay compensation for
alternative arrangements, damage to property or curtailed holidays as a
result of such conditions.
Some destinations featured in this brochure are subject to tides at
specific times of the year which can affect swimming. Depending on
the island you have chosen, there may be restrictions on areas where
it is safe to swim due to strong currents or sea defences which protect
the island beaches. We strongly recommend you listen to local advice
to ensure your own safety. Please refer to meteorological websites for
the latest and most up-to-date information on tides for the destination
you intend to travel to.
health, safety & security abroad
We take the safety and security of our clients extremely seriously.
If the Foreign Office advises that people should not visit a particular
country, then we would act on this and reserve the right to cancel
your holiday. However we are sure you appreciate from press
and television coverage that the political, economic and social
conditions in many of the countries we feature in this brochure
are not as stable as we are used to in Europe. Sadly crimes against
both people and their property are a fact of life the world over, and
when in a foreign country it is very important to be extra vigilant
and avoid drawing attention to yourself by wearing expensive
jewellery, carrying expensive camera equipment etc. Travellers have
the same responsibility for their personal safety and that of their
possessions, as they do at home. Kuoni holidays operate to many
parts of the world, some of which do not conform to British health
and safety standards. We request that all hotels comply with the
local regulations applicable in their country for health and safety but
we cannot guarantee that these meet British standards and therefore
urge that you undertake reasonable precautions to protect your
family and yourself whilst on holiday.
To make the most of your trip abroad, check out the Foreign &
Commonwealth Office website at www.fco.gov.uk/travel.
health & vaccinations
Health facilities, hygiene and disease risk vary worldwide. You
should take health advice about your specific needs as early as
possible and ensure that vaccinations or preventative measures such
as malaria tablets are taken early enough (which may be a month or
more prior to departure) to be fully effective by the date of travel. It
is your responsibility to ensure you are aware of all recommended
and required vaccination and health precautions in good time before
departure. Details are available from your GP surgery and from
the National Travel Health Network and Centre www.nathnac.org
Sources of information include the Department of Health free leaflet
Health advice for travellers (available on request Tel. 0207 210
4850), your specialist travel clinic. The advice given in respect of
vaccinations was correct at the time of going to press ( June 2013).
passports & visas
We can only advise of the requirements for British and Irish citizens
holding a full passport British and Irish passport endorsed in any way
and all other passport holders, requirements should be checked with
the relevant embassy. You should ensure that you have a valid ten year
passport and, as many countries require expiry dates on passports
to be a considerable length of time after the return from holiday, we
would recommend that your passport is valid for 6 months after return
to the UK. All children are required to travel on their own passports.
Requirements may change and you must check the up to date position
in good time before departure. A full British passport presently takes
approximately 2 to 6 weeks to obtain. If you or any member of your
party is 16 or over and havent yet got a passport, you should apply
for one at least 6 weeks before your holiday. The UK Passport Service
has to confirm your identity before issuing your first passport and will
ask you to attend an interview in order to do this.
It is your responsibility to ensure you are in possession of all
necessary travel and health documents before departure. All costs
incurred in obtaining such documentation must be paid by you. We
regret we cannot accept any liability if you are refused entry onto
any transport or into any country due to failure on your part to carry
all required documentation. If failure to have any necessary travel
or other documents results in fines, surcharges or other financial
penalty or expenses being imposed on or incurred by us, you will be
responsible for reimbursing us accordingly.
usa entry requirements
The US Government have strict entry regulations which must be
adhered to. Please note if you or your dependants do not have the
appropriate personal documentation the US Customs will not allow
entry. Please see some guidelines below and for full advice visit the US
Embassy website on london.usembassy.gov or phone 0906 8200 290.

All passports must be valid, machine readable with a digital


photograph or an e-passport with an electronic chip. You can check the
validity of your passport on the useful link on the US Embassy website.
A passport indicating that the bearer is a British subject, British
dependant territories citizen, British overseas citizen, British National
Citizen or British Protected Person does not qualify for travel without
a visa or someone who has indefinite leave to remain in the UK. NB:
Some passports issued by British Consular posts abroad may not be
machine readable please check with the UK Passport Service on
0300 2220000 or www.passport.gov.uk for further information.
Also applicable to passengers in transit in the US.

The US Govt requires advance passenger information detailing


their country of residence, as well as postal address of the first
hotel where you will be staying in the US, which can be found on
the contacts page of your final itinerary. This information will be
collected by the airline upon check-in and will also be required on
the Visa Waiver form on the aircraft.

Finger scanning and Facial recognition is a standard security process


for all travellers to the US on arrival.

British Citizens holding a UK passport can enter under visa waiver


program and do not require a visa prior to travel providing:
*Duration of stay is no more than 90 days and the traveller has a valid
onward or return ticket.
*Travel is for business, tourism or transit only.
*Traveller is not a journalist or seeking employment.
*Traveller has never been arrested, refused entry or deported from
the US or previously violated the terms of admission under the visa
waiver program.
esta - electronic travel authorisation
It is compulsory for all British Citizen passport holders to obtain an
electronic travel authorisation prior to boarding a carrier to travel
by air or sea to the US under the visa waiver program and also
includes passengers in transit to/from the US. Applications can be
submitted anytime however we recommend no later than 72 hours
prior to travel. For further information and to apply online visit
https://esta.cbp.dhs.gov
This does NOT however include British Subjects, British Dependent
Territories Citizens, British Overseas Citizens, British National
Overseas Citizens and British Protected Persons passport holder
who must have full visas if they want to travel to the US and should
contact the US embassy for more information.
canadian entry requirements
If you have committed or been convicted of a criminal offence
including driving whilst impaired, you may be prohibited from
entering Canada.
For further information please contact the Canadian High Commission
020 7258 6600.
kuoni visa service
In most cases, where we have indicated visas are required, the Kuoni
Travel Visa Service can obtain these for you. Full details on how
to obtain a visa, cost and application time will be sent with your
confirmation invoice, these are all subject to change.
Residents outside the UK, non British passport holders and late
booking passengers should check urgently with Kuoni Travel Visa
Service or the embassy direct as it may not be possible to obtain
the visa in time prior to arrival. This service is only available to
clients who have booked with Kuoni. For your visa enquiries on the
indicated destinations please contact the Kuoni Travel Visa Service
on visa@kuoni.co.uk, tel 0845 166 7040 or fax 0207 723 3449.
flying times
The times given in this brochure are approximate and based on
outbound flights. They may vary depending on flight schedules, type
of aircraft, weather conditions etc., and are indications of the hours
spent actually flying (excluding time on the ground during stops en
route or when changing aircraft). Where no figures are shown, we do
not offer direct or same-day connecting flights.
holiday insurance
This is a vital part of any holiday so please ensure you take out
adequate travel insurance with full cancellation cover.
holiday money direct to your door
Order your foreign currency from us and we can deliver it direct to
your door, or you can collect it at the airport.
We offer this service in conjunction with Currency Express and all
details are available from our team (number as above) or on our
website at www.kuoni.co.uk under Travel Extras. Its so simple, so easy
to do and so much more convenient than going to the bank.
photographs
A number of images in this brochure have been used by kind
permission of our business partners and are protected by copyright.
Visit a Kuoni store
london high street kensington
184 Kensington High Street,
London, W8 7RG. Tel: 0207 361 7800
london knightsbridge
5 Montpelier Street, London, SW7 1EX
Tel: 0207 052 0778
london city
Unit D, 108 Cheapside, London, EC2V 6DY
Tel: 0207 600 4205
stratford city
274 First Floor, The Arcade,
Westfeld Stratford City, London,
E20 1EQ. Tel: 0208 519 0310
bluewater
L109B Lower Guild Hall, Bluewater,
DA9 9SN. Tel: 01322 384800
bristol
21 Penn Street (opposite Cabot Circus),
Bristol, BS1 3AU. Tel: 0117 927 2009
cambridge
7 Grand Arcade, St Andrews Street,
Cambridge, CB2 3BJ. Tel: 01223 361117
canterbury
16 Marlowe Arcade,
Whitefriars Shopping Centre,
Canterbury, CT1 2TJ. Tel: 01227 463800
cheltenham
50/50a The Promenade, Cheltenham,
GL50 1LY. Tel: 01242 261116
chichester
12 East Street, Chichester, PO19 1HE.
Tel 01243 776777
dorking
74 High Street, Dorking, RH4 1AY
Tel: 01306 884420
kingston-upon-thames
20 Market Place, Kingston, Surrey,
KT1 1JP. Tel: 0208 549 0145
guildford
44 High Street, Guildford,
Surrey, GU1 3EL. Tel: 01483 454409
leeds
3 King Edward Street, Leeds,
LS1 6AX. Tel: 01132 422 264
liverpool
Liverpool One, 10 Peters Lane
Liverpool, L1 3DE.
Tel: 0151 708 0088
manchester centre
64-66 King Street, Manchester, M2 4ND
Tel: 0161 817 6550
manchester trafford centre
128 Regent Crescent,
The Traford Centre, Manchester,
M17 8AP. Tel: 0161 452 3000
milton keynes
150 Midsummer Arcade, Centre MK,
Milton Keynes, MK9 3BA
Tel: 01908 667799
nottingham
44 Bridlesmith Gate, Notingham,
NG1 2GQ. Tel: 01159 470074
sheffield
Meadowhall Centre, 48 Park Lane,
Shefeld, S9 1EL. Tel: 0114 2568540
solihull
3 Crescent Arcade, Touchwood,
Solihull, B91 3GZ.
Tel: 0121 711 8848
winchester
122 High Street, Winchester, SO23 9AS.
Tel: 01962 850040
kuoni at john lewis
First Floor, The Hayes, Cardif CF10 1EG
Tel: 02920 508787
Fifh Floor, 300 Oxford Street,
London W1A 1EX. Tel: 0207 7175204
Third Floor, Broad Street, Reading
RG1 2BB. Tel: 01183 732045
Second Floor, West Quay Shopping
Centre, Southampton SO15 1QA.
Tel: 02381 242230
kuoni partnership stores
Baldwins Travel, 21/23 Earl Street,
Maidstone, ME14 1PL. Tel: 01622 762141
Barrhead Travel,
Silverburn Shopping Centre, Glasgow
G53 6QR. Tel: 0141 8769700
Peter Goord Travel,
443 Crownhill Road, West Park, Plymouth,
PL5 2HG. Tel: 01752 364186
The Travel Bureau, 69 High Street,
Gosforth, Newcastle-upon-Tyne,
NE3 4AT. Tel: 0191 2859321
Travelmaker, Grande March, St Helier,
Jersey, JE2 4YE. Tel 01534 837090
World Market Travel, 7 New Bond Street
Place, Bath, BA1 1BH. Tel: 01225 486800
www.kuoni.co.uk
Africa
Italy
All Inclusive
Switzerland
America & Canada
Worldwide
Australia, New Zealand
& South Pacifc
Discover Latin America
Caribbean & Mexico
Discover India
Escorted Tours
Honeymoons
Indian Ocean
& Arabia
Europe &
North Africa
Kuoni Collection
Our full brochure range. Request a brochure on 0844 557 3777
Visit your local travel agent or book your holiday by phone or online 24 hours a day at www.kuoni.co.uk
Africa 01306 744302
America & Canada 01306 744303
Australasia 01306 744304
Caribbean 01306 744305
Discover 01306 744317
Europe 01306 744707
Egypt, Dubai & Arabia 01306 747306
Far East (inc. China) 01306 744307
Honeymoons & Weddings 01306 747007
Indian Ocean 01306 744310
Italy 01306 744309
Switzerland 01306 744318
Kuoni Collection 01306 747001
Fax: (all destinations) 01306 744222
Email: (all destinations) holidays@kuoni.co.uk
Groups (of 15 or more) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .01306 744477
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . groups@kuoni.co.uk
Monday to Friday 9am-5pm
Afer-sales team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 01306 744444
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . afersales@kuoni.co.uk
Monday to Friday 9am-6pm; Saturday 9am5pm
24-hour brochure requests . . . . . . . . . . . . . . . . . . . . . . . . . . 0844 557 3777
E-brochures at www.kuoni.co.uk/brochures
for travel agents
Book online at www.agents.kuoni.co.uk
Request brochures at www.trade-gate.co.uk

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