For The Head of Human Resource Division Respondent No.

Company Name: Industry Type: Textiles Pharmaceuticals Food Ceramics

A questionnaire on Evaluation of Information System on Business Efficiency

Does the company use Information System? Yes No

The following questionnaires contain question regarding General Issues of Information System in the Business 1. Please tell us how long have your company been using Information System?
Less than 2 years 2-5 years 5-8 years 8-10 years More than 10 years

2. Please tell us how is the head office connected with its branches? Through IS Through handheld papers and Documents 3. Does Information System speedup the internal communication? Yes No No change

Both

4. How does the working speed of the staff become after using Information System? Increased Increasing Decreased 5. Does your Information System is suitable enough to keep pace with dynamic business environment? Yes No No comment

The following questionnaires contain question regarding your Production 1. Does the initial production cost increase by using Information System? Yes No; If yes, by how much? _ (%) 2. Is the product quality being improved by using IS? Yes No No change
The information you provided will be used only for academic purpose. We can ensure full confidentiality of your information and its safety.

3. Has Information System made the product price minimize? Yes No No change 4. Does Information System create a wide range of product promotion? Yes No The following questionnaires contain question regarding your Management 1. Please tell us does Information System collaborate with your corporate responsibilities?

2. Does Information System has an impact on decision making and how please elaborate?

3. Does Information System help your firm to get rid of mistakes or erroneous problems? Yes No; If yes, by how much? (%) 4. Has the control system been more effective than before by using Information System? 5. Please put tick on whether the staff members are motivated after using IS? Yes No De-spirited The following questionnaires contain question regarding your Customer 1. Does the company provide online service to the customer? Yes No In some cases 2. Is it true that after arrival of Information System it provides easy access to information for the customers? Yes No
The information you provided will be used only for academic purpose. We can ensure full confidentiality of your information and its safety.

3. Does the IS provide the customers with updated information in a quick interval? Yes No No comment

Please rate following sectors of your company how much they have benefited by using Information System? Order Entry System
1= Very Good 2= Good 3= Moderate 4=Poor 5=Very Poor

Billing System
1= Very Good 2= Good 3= Moderate 4= Poor 5= Very Poor

General Ledger System

1= Very Good 2= Good 3= Moderate 4= Poor 5= Very Poor

Payroll System
1= Very Good 2= Good 3= Moderate 4= Poor 5= Very Poor

Purchasing System
1= Very Good 2= Good 3= Moderate 4= Poor 5= Very Poor

Inventory Control System

1= Very Good 2= Good 3= Moderate 4= Poor 5= Very Poor

Account Payable System

1= Very Good 2= Good 3= Moderate 4= Poor 5= Very Poor

Organizational Seal & Signature

The information you provided will be used only for academic purpose. We can ensure full confidentiality of your information and its safety.